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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118092 Views

27 replies

4 likes

  • 118092 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237733 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237733 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598525 Views

79 replies

3 likes

  • 598525 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491034 Views

581 replies

42 likes

Account
Free
  • 491034 Views
  • 581 replies
  • 42 likes

Superuser Contribution Shuffle button hidden on Discover Weekly

PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueThe shuffle buttons does not appear when playing the playlist Discover Weekly.To turn shuffle on or off, you instead need to play a song from another pla...

Visitor

Plan Premium Country Sweden Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue The shuffle buttons does not appear when playing the playlist Discover Weekly...

Peter

Spotify Legend

3320 Views

1 replies

6 likes

  • 3320 Views
  • 1 replies
  • 6 likes

Superuser Contribution Playing a daily mix on another device plays yesterday's one

PlanPremiumCountryFrance DeviceAnyOperating SystemRemote device is on Linux My Question or IssueSteps to reproduce:Play a daily mix on remote deviceNext day connect to remote device and try to play the daily mix with the same name as yesterday's dire...

Casual Listener

Plan Premium Country France   Device Any Operating System Remote device is on Linux   My Question or Issue Steps to reproduce: Play a daily mix on remote device Next day conne...

Jeremy

Spotify Legend

2187 Views

7 replies

1 likes

remote device
  • 2187 Views
  • 7 replies
  • 1 likes

Superuser Contribution Autoplay persisting on Android TV

PlanPremiumCountryArgentinaDeviceAndroid TV (Hitachi)My Question or IssueHi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my music to the Spotify app on my Android TV, related songs start p...

Visitor

Plan Premium Country Argentina Device Android TV (Hitachi) My Question or Issue Hi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my...

Alex

Spotify Legend

2092 Views

3 replies

0 likes

  • 2092 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Imported songs won't download on my phone?

PlanPremiumCountryBosnia and HerzegovinaDeviceHuawei Mate 20 aliteOperating SystemAndroid 10 My Question or IssueSo I've been trying to import some songs from my pc to my phone. I was able to make a new playlist with the imported songs but when i tri...

Visitor

Plan Premium Country Bosnia and Herzegovina Device Huawei Mate 20 alite Operating System Android 10   My Question or Issue So I've been trying to import some songs from my pc to my pho...

Alex

Spotify Legend

968 Views

1 replies

0 likes

  • 968 Views
  • 1 replies
  • 0 likes

Superuser Contribution Popularity bar disappeared (2020)!!

PlanPremiumCountrySpainDevice(Google Pixel, Macbook Pro late 2016)Operating System(Android 11, macOS Catalina) Hi! I used to have a popularity bar but since I became "premium" I don't have it anymore in any platform (webplayer, desktop app in Mac or ...

Casual Listener

Plan Premium Country Spain Device (Google Pixel, Macbook Pro late 2016) Operating System (Android 11, macOS Catalina)   Hi! I used to have a popularity bar but since I became "prem...

Jeremy

Spotify Legend

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to add "Phone" permission on Android

PlanPremiumCountryPoland DeviceXiaomi Mi 9 ProOperating SystemAndroid 10 I have a problem with a Spotify mentioned here:https://community.spotify.com/t5/Android/Spotify-stops-playing-when-I-make-a-phone-call-but-doesn-t/td-p/1700566?fbclid=IwAR39VQ5z...

Visitor

Plan Premium Country Poland   Device Xiaomi Mi 9 Pro Operating System Android 10   I have a problem with a Spotify mentioned here: https://community.spotify.com/t5/Android/Spotif...

Mihail

Spotify Legend

4542 Views

1 replies

0 likes

  • 4542 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ver las letras

PlanPremium (familiar)Country DeviceOnePlus 7 ProOperating SystemAndroid My Question or Issueno puedo ver las letras en mi celular con esta cuenta (con otras cuentas si me deja), en PC si puedo verlo

Newbie

  Plan Premium (familiar) Country   Device OnePlus 7 Pro Operating System Android    My Question or Issue no puedo ver las letras en mi celular con esta cuenta (con otr...

Mihail

Spotify Legend

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline

from time to time my offline playlists is no longer offline ? Anyone else with that problem ? Android phone Samsung Galaxy A70Android 10One UI: 2.0

Casual Listener

from time to time my offline playlists is no longer offline ?  Anyone else with that problem ?    Android phone  Samsung Galaxy A70 Android 10 One UI: 2.0

Ver

Spotify Legend

1289 Views

6 replies

0 likes

  • 1289 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I cant like or unlike songs on mobile

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9.0My Question or IssueI cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I try to unlike a song it will ask me if I am sure then when I hit ok ...

Casual Listener

Plan Premium Country US Device LG Stylo 4 Operating System Android 9.0 My Question or Issue I cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I...

Alex

Spotify Legend

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black frozen screen when clicking in the 3 dots

Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. How can I solve this issue? I have tried several time...

Newbie

Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. Ho...

Ivan

Spotify Legend

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Add the new lyrics feature to the Android version (iOS already has it)

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueI read in one post that some users already have this feature already in some Android devices in my country (Chile), but not me using version 8.5.85.894. On iOS devices it's already wo...

Gig Goer

Plan Premium Country Chile Operating System Android   My Question or Issue I read in one post that some users already have this feature already in some Android devices in my country (Chi...

Billy-J

Spotify Star

628 Views

1 replies

0 likes

Android
LETRAS
lyrics
  • 628 Views
  • 1 replies
  • 0 likes

[Android][Other] Slow internet connection, slow menu loading

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't even need, but i have to wait a long time for the ...

Casual Listener

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't...

gonethefinal

Newbie

639 Views

1 replies

1 likes

Android
Other
  • 639 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Crashes Right When Opened And it does same thing when i log into my personal account

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft resetting my phone or even clear cache from my entir...

Visitor

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft r...

Peter

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Complaint

PlanPremium for one personCountryTurkeyDeviceSamsung Galaxy J7 Prime 2017Operating SystemAndroid 8.1 My Question or IssueI downloaded all of my songs that are I have liked but I can't listen them and when I opened app, spotify is giving me error that...

Visitor

Plan Premium for one person Country Turkey Device Samsung Galaxy J7 Prime 2017 Operating System Android 8.1   My Question or Issue I downloaded all of my songs that are I have liked b...

Ivan

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login issues when changing to a new phone

PlanPremiumCountryUAEDeviceSamsung S20 FE 5GOperating System My Question or IssueWhen changing over to my new phone I logged in under the same email address but none of my Playlist or liked songs were saved. I also have a different user name and prof...

Visitor

Plan Premium Country UAE Device Samsung S20 FE 5G Operating System     My Question or Issue When changing over to my new phone I logged in under the same email address but none of...

Ivan

Spotify Legend

573 Views

1 replies

0 likes

login issue
  • 573 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I cant stop Spotify from running in the background on my Samsung 12.

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which seems to work until it is recharged again. I have rei...

Casual Listener

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which se...

TimDavenport

Casual Listener

22717 Views

2 replies

0 likes

  • 22717 Views
  • 2 replies
  • 0 likes

[Android] Mark songs as either "clean" or "explicit" on mobile

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my playlist because there's nothing that indicates they...

Visitor

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my p...

dinomight

Spotify Star

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade scam?

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is: https://spotifyupgrades.com/What really makes me suspicious is that they as...

Visitor

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is:  https://spotifyup...

osornios

Spotify Star

3394 Views

1 replies

0 likes

Android
  • 3394 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't connect to audio devise

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard.PlanPremiumCountryIsraelDeviceSamsung Galaxy s80Operating SystemAndroid My Question or IssueMy connection to the speaker via Bluetooth does not play spo...

Newbie

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard. Plan Premium Country Israel Device Samsung Galaxy s80 Operating System Android   ...

Jeremy

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add next / previous tracks buttons on podcasts

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid oreo My Question or IssueI would like to have a previous track and next track button in addition to fast forward /rewind when listening to podcasts. When driving it would be much safer ...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 Operating System Android oreo   My Question or Issue I would like to have a previous track and next track button in addition to fast forw...

Ver

Spotify Legend

1325 Views

1 replies

3 likes

  • 1325 Views
  • 1 replies
  • 3 likes