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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106689 Views

26 replies

3 likes

  • 106689 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216282 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216282 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569813 Views

78 replies

3 likes

  • 569813 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469873 Views

577 replies

40 likes

Account
Free
  • 469873 Views
  • 577 replies
  • 40 likes

Superuser Contribution Artist page loading issue on Android

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing happens, i have to force stop the app twice to tempora...

Casual Listener

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing hap...

Jeremy

Spotify Legend

1962 Views

3 replies

0 likes

  • 1962 Views
  • 3 replies
  • 0 likes

Superuser Contribution Possible shuffle play bug

Most times turning on Spotify makes shuffle play become active on my playlists. I thought it was someone hacking my account at firstPlanPremiumCountryUKDeviceGoogle Pixel 3a - AndroidOperating SystemAndroid 10 My Question or IssueAnyone know why shuf...

Casual Listener

Most times turning on Spotify makes shuffle play become active on my playlists. I thought it was someone hacking my account at first Plan Premium Country UK Device Google Pixel 3a - Android Op...

Jeremy

Spotify Legend

2084 Views

17 replies

0 likes

  • 2084 Views
  • 17 replies
  • 0 likes

Superuser Contribution Adding songs to playlist

PlanFreeCountryIndia DeviceSamsung Galaxy M31s Operating SystemAndroid 10 My Question or IssueI faced an issue while creating my own playlist. I was able to add songs to the playlist by clicking the add imagebutton from the recommendations but the ad...

Visitor

Plan Free Country India   Device Samsung Galaxy M31s   Operating System Android 10   My Question or Issue I faced an issue while creating my own playlist. I was able to add...

Ivan

Spotify Legend

548 Views

1 replies

0 likes

bug
  • 548 Views
  • 1 replies
  • 0 likes

Spotify app will play randomly unkown titles but not what I try to choose

PlanPremium Family AboCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid 10 (Oxygen OS 10.0.9) My Question or IssueSince today morning I can't choose any titel to hear in spotify app. Spotify app then randomly play unkown titles I've never hear...

Casual Listener

Plan Premium Family Abo Country Germany Device OnePlus 7 Pro Operating System Android 10 (Oxygen OS 10.0.9)   My Question or Issue Since today morning I can't choose any titel to hear ...

acryl_alkohol

Casual Listener

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Frequent crashes in the background in Mobile app

PlanPremiumCountryFinlandDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid 9Spotify version 8.5.84.875My Question or IssueHi. My Samsung S8 is notificating daily about frequent crashes in the background for no reason. Spotify is not even used...

Newbie

Plan Premium Country Finland Device Samsung Galaxy S8 (SM-G950F) Operating System Android 9 Spotify version 8.5.84.875 My Question or Issue Hi. My Samsung S8 is notificating daily ab...

524 Views

0 replies

0 likes

Android
background
Crash
Frequent
Mobile
  • 524 Views
  • 0 replies
  • 0 likes

Superuser Contribution Artist page not shown

PlanPremiumCountryMexicoDeviceMoto E4 plusOperating SystemAndroid 7.1.1 My Question or Issuewhen i look for an artist and click to see their profile the app doesn't show anything and gives me a error message saying that something went wrong and that ...

Newbie

Plan Premium Country Mexico Device Moto E4 plus Operating System Android 7.1.1   My Question or Issue when i look for an artist and click to see their profile the app doesn't show anyt...

lbvec

Casual Listener

1077 Views

4 replies

2 likes

  • 1077 Views
  • 4 replies
  • 2 likes

Superuser Contribution Full screen lyrics visualizer not working

PlanPremiumCountryDominican RepublicDeviceSamsung Galaxy S20+Operating SystemAndroid 10 My Question or IssueThe full screen lyrics visualizer is not working since few days ago, I tried resetting the app through cleaning cache and data, but the proble...

Visitor

Plan Premium Country Dominican Republic Device Samsung Galaxy S20+ Operating System Android 10   My Question or Issue The full screen lyrics visualizer is not working since few days ag...

Ivan

Spotify Legend

1088 Views

1 replies

0 likes

  • 1088 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Why does my playlist keep reshuffling?

So ever since I got a car with Bluetooth, I've noticed that when my Android phone connects, my playlist will reshuffle, and I'll lose the order of songs that I was expecting.And just now, while going through the play queue and deleting/reorganizing t...

Casual Listener

So ever since I got a car with Bluetooth, I've noticed that when my Android phone connects, my playlist will reshuffle, and I'll lose the order of songs that I was expecting. And just now, while goi...

388 Views

0 replies

0 likes

Android
Playlists
  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify no longer plays on the smartphone

My Question or Issuesince yesterday, Spotify no longer plays on the smartphone. I can still play music with my smartphone, e.g. control the PC, but when I put the audio output on the smartphone it no longer plays. I have already reinstalled the app, ...

Casual Listener

My Question or Issue since yesterday, Spotify no longer plays on the smartphone. I can still play music with my smartphone, e.g. control the PC, but when I put the audio output on the smartphone it ...

Alex

Spotify Legend

957 Views

6 replies

1 likes

  • 957 Views
  • 6 replies
  • 1 likes

daily mix wont refresh.

I have a xiaomi mi 9t pro with android 10 miui 11 and for 4 months now the daily mixes did not change even once i tried to reinstall and clear catch both didnt help. I also have spotify on my computer lenovo thinkpad e570 with windows 10 and also the...

Visitor

I have a xiaomi mi 9t pro with android 10 miui 11 and for 4 months now the daily mixes did not change even once i tried to reinstall and clear catch both didnt help. I also have spotify on my compute...

522 Views

0 replies

2 likes

  • 522 Views
  • 0 replies
  • 2 likes

Cant log in to my device

PlanPremiumCountryIrelandDeviceChill box maxOperating SystemAndroid My Question or IssueHi,I cant log in to Spotify on my android device. Currently receiving message ' you are set to offline, please go online to connect..'When I try to log in via fac...

Newbie

  Plan Premium Country Ireland Device Chill box max Operating System Android   My Question or Issue Hi, I cant log in to Spotify on my android device. Currently receiving messag...

AdamDamon

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Disable Random Mode in Release Radar

Hey People, I love to check my new release radar every Friday. But there is no option to enable/disable random mode while using Spotify via Android App. I have to go back to another, usual playlist of mine, start a song, and switch off random mode th...

Newbie

Hey People,   I love to check my new release radar every Friday. But there is no option to enable/disable random mode while using Spotify via Android App. I have to go back to another, usual p...

Elena

Moderator

1126 Views

1 replies

0 likes

Mobile
Playlists
  • 1126 Views
  • 1 replies
  • 0 likes

Google home with several user and Spotify family ...

PlanFamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueHi there, I am using google home under which 2 speakers (HK Citation One Duo) are defined, this under my house where I have set Spo...

Casual Listener

Plan Family Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue Hi there, I am using google home under which 2 spe...

Cdelecole

Casual Listener

852 Views

2 replies

0 likes

  • 852 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Web Player Randomly Connects. Stops playing through my phone speaker

So I've been playing music through my phone speaker but just today Spotify app started to glitch on me. I'll play a song and it will only play for a few seconds before it switches to playing on "web player chromebook" on its own. It's really really a...

Visitor

So I've been playing music through my phone speaker but just today Spotify app started to glitch on me. I'll play a song and it will only play for a few seconds before it switches to playing on "web ...

Xenia

Spotify Legend

514 Views

1 replies

0 likes

Android
Other
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download artist playlists

I'm wanting to download an artist's playlist, Diana Upton-Hill, but there's no button for downloading, just to save the songs to my music favorites. She has multiple albums, is there a reason I can't download any content?

Casual Listener

I'm wanting to download an artist's playlist, Diana Upton-Hill, but there's no button for downloading, just to save the songs to my music favorites. She has multiple albums, is there a reason I can't...

Jeremy

Spotify Legend

2148 Views

5 replies

0 likes

  • 2148 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify plays songs outside of playlist

PlanFamilyCountryUSDeviceSamsung Galaxy 9Operating System My Question or IssueIf I am listening to a "90s r&b" playlist made by another user then every 1-4 songs a song from outside the playlist and even genre will play. I have not had this issue bef...

Casual Listener

  Plan Family Country US Device Samsung Galaxy 9 Operating System     My Question or Issue If I am listening to a "90s r&b" playlist made by another user then every 1-4 ...

Elena

Moderator

674 Views

3 replies

0 likes

  • 674 Views
  • 3 replies
  • 0 likes

Superuser Contribution app not working

PlanPremiumCountrythe NetherlandsDeviceSamsung Galaxy A8 2018Operating System My Question or IssueThe spotify app stopped working on my phone since yesterday when I want to play music the bar just stays at 0:00 and all of my downloaded songs are gone...

Visitor

  Plan Premium Country the Netherlands Device Samsung Galaxy A8 2018 Operating System     My Question or Issue The spotify app stopped working on my phone since yesterday wh...

Mario

Spotify Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Android Not Posting to Instagram Stories, Home Page Unavailable

PlanPremiumCountryUSDeviceGalaxy Note 20Operating SystemAndroid My Question or IssueI cannot post to my instagram stories (I just get a blank page that is black at the bottom, fading to red at the top), nor can I access my home page. I just got a new...

Visitor

Plan Premium Country US Device Galaxy Note 20 Operating System Android   My Question or Issue I cannot post to my instagram stories (I just get a blank page that is black at the bottom...

Elena

Moderator

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files

PlanPremiumCountryUnited StatesDeviceLG K20 PlusOperating SystemAndroid 7.0 My Question or IssueAlright so, i've had local files for a couple of months now. They were working just fine at the time, and I was able to add them to my phone pretty easily...

Casual Listener

Plan Premium Country United States Device LG K20 Plus Operating System Android 7.0   My Question or Issue Alright so, i've had local files for a couple of months now. They were working...

Mihail

Spotify Legend

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes