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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106698 Views

26 replies

3 likes

  • 106698 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216294 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216294 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569834 Views

78 replies

3 likes

  • 569834 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469883 Views

577 replies

40 likes

Account
Free
  • 469883 Views
  • 577 replies
  • 40 likes

Superuser Contribution Recommended Songs Section Disappears on Screen Reorientation

PlanPremiumCountryU.S.DeviceSamsung Tab S4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueVery frequently when my screen reorients from horizontal to vertical or back the recommended song section at the bottom of a playlis...

Visitor

  Plan Premium Country U.S. Device Samsung Tab S4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Very frequently when my screen reorients fr...

Ivan

Spotify Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to remove downloads

I want to free up space on my phone by deleting music that i've downloaded. When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to remove from my library altogether. I only want to remove ...

Newbie

I want to free up space on my phone by deleting music that i've downloaded.  When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to...

Ver

Spotify Legend

13028 Views

6 replies

0 likes

  • 13028 Views
  • 6 replies
  • 0 likes

Superuser Contribution Tablet app shows wrong navigation in home screen

PlanFreeApp Version8.5.82.894DeviceHuawei MediaPad T1 10Operating SystemAndroid 4.4.4 My Question or IssueSince 15th Octobre 2020 home screen of app has been significantly changed.In "aktuelleoberflaeche.png" you can see current home screen with left...

Regular

Plan Free App Version 8.5.82.894 Device Huawei MediaPad T1 10 Operating System Android 4.4.4   My Question or Issue Since 15th Octobre 2020 home screen of app has been significantly ch...

Ver

Spotify Legend

1006 Views

3 replies

0 likes

  • 1006 Views
  • 3 replies
  • 0 likes

Solved!! Trick Spotify in to casting at 320?

Hi,If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is this correct? I know casting from within Spotify limi...

Casual Listener

Hi, If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is ...

Billy-J

Spotify Star

20999 Views

3 replies

0 likes

  • 20999 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Chromecast add to queue not working

PlanFreeCountryFinland DeviceSamsung Galaxy Note 10+Operating SystemOne UI 2.5 My Question or IssueI've beeb having problems using the "add to queue" option while using Spotify on my Chromecast. Usually it let's me just add to queue, but now it keeps...

Casual Listener

Plan Free Country Finland  Device Samsung Galaxy Note 10+ Operating System One UI 2.5   My Question or Issue I've beeb having problems using the "add to queue" option while using ...

Mihail

Spotify Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app crashing when used within Android Auto

PlanPremium FamilyCountryUKDeviceSamsung Galaxy J5Operating SystemAndroid Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, the app then crashes on my phone when I try to use it on its own. In the car I use ...

Casual Listener

  Plan Premium Family Country UK Device Samsung Galaxy J5 Operating System Android Version 9   For the last five days I've been unable to use Spotify in the car and, afterwards, t...

Mihail

Spotify Legend

3806 Views

3 replies

1 likes

  • 3806 Views
  • 3 replies
  • 1 likes

Superuser Contribution Slow and unresponsive

Every time there's an update the app for me on a Samsung s20 using Android gets worse each time.Since the last update it keeps asking me to go online....already online, search and adding to playlists always comes up with faults. Sometimes it doesn't ...

Casual Listener

Every time there's an update the app for me on a Samsung s20 using Android gets worse each time. Since the last update it keeps asking me to go online....already online, search and adding to playlis...

WFranca

Casual Listener

2133 Views

2 replies

1 likes

  • 2133 Views
  • 2 replies
  • 1 likes

Superuser Contribution Select a (Connect) device on Android

PlanPremiumCountryUKDeviceUmidigi F1 PlayOperating SystemAndroid 9My Question or IssueI have a number of Connect devices that I use around my home, which I control from my Android phone.Today I noticed a rather strange quirk: When attempting to selec...

Regular

Plan Premium Country UK Device Umidigi F1 Play Operating System Android 9 My Question or Issue I have a number of Connect devices that I use around my home, which I control from my Android p...

Mihail

Spotify Legend

3696 Views

14 replies

0 likes

  • 3696 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution i cant play or find any podcast on my spotify app

PlanFreeCountrysaudi arabiaDevicesamsung galaxy note 9Operating SystemAndroid Oreo My Question or Issuei can't find or play any podcast on my app or my web pls help ! its like i have different app from the rest

Casual Listener

Plan Free Country saudi arabia Device samsung galaxy note 9 Operating System Android Oreo   My Question or Issue i can't find or play any podcast on my app or my web  pls he...

Mihail

Spotify Legend

665 Views

1 replies

0 likes

podcast search
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing when screen is off

When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I could find, cleared the cache, reinstalled the app, but...

Casual Listener

When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I coul...

Ivan

Spotify Legend

5769 Views

3 replies

0 likes

  • 5769 Views
  • 3 replies
  • 0 likes

Superuser Contribution Green play button not working

PlanPremiumCountry Device Samsung Galaxy s20+Operating SystemAndroid My Question or Issue2 days ago the green play button stopped working. I search any artist click it nothing. Go to there artist radio it works or even my playlist. Checked for phone ...

Casual Listener

  Plan Premium Country   Device  Samsung Galaxy s20+ Operating System Android    My Question or Issue 2 days ago the green play button stopped working. I search an...

Ivan

Spotify Legend

6162 Views

3 replies

1 likes

  • 6162 Views
  • 3 replies
  • 1 likes

30 minutes of Ad free going immediately into more ads.

PlanFreeCountryUnited StatesDeviceMoto G stylusOperating SystemAndroid OreoSpotify Version 8.5.84.875 My Question or IssueSpotify will come up, and offer me an ad for 30 minutes of ad-free music. I tap on the watch now button, and the ad plays. Immed...

Visitor

Plan Free Country United States Device Moto G stylus Operating System Android Oreo Spotify Version 8.5.84.875   My Question or Issue Spotify will come up, and offer me an ad for ...

Billy-J

Spotify Star

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Editing sections on home page in app

PlanPremiumCountryU.S. DevicePixel 4XLOperating SystemAndroid 11 My Question or Issue Is there an option to turn off or atleast edit the "Good Afternoon" section?To take it a step further is there a way to edit other sections like "Your Top Shows"? T...

Newbie

  Plan Premium Country U.S.  Device Pixel 4XL Operating System Android 11   My Question or Issue   Is there an option to turn off or atleast edit the "Good Afternoon" ...

Billy-J

Spotify Star

717 Views

1 replies

2 likes

  • 717 Views
  • 1 replies
  • 2 likes

Download issue

PlanPremiumCountry DevicePocophone F1Operating SystemAndroid 10 My Question or IssueI started experiencing issue with trying to download spotify from play store, and due to issue i was forced to download apk. I don't understand what happened since my...

Casual Listener

  Plan Premium Country   Device Pocophone F1 Operating System Android 10   My Question or Issue I started experiencing issue with trying to download spotify from play store,...

Billy-J

Spotify Star

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes

[Android] The option to choose where to store downloaded music is not available anymore

I do not have the option to choose whether I want to storage downloaded music in the internal storage or in the SD-Card of my Android-Phone.It is also not possible to completely uninstall the app. I have followed the instructions given in other posts...

Casual Listener

I do not have the option to choose whether I want to storage downloaded music in the internal storage or in the SD-Card of my Android-Phone. It is also not possible to completely uninstall the app. ...

314 Views

0 replies

0 likes

Android
  • 314 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot download albums, can download playlists with the albums

PlanPremiumCountryCzech RepublicDeviceMoto G5Operating SystemAndroid Oreo My Question or IssueIt's now been at least a month that I have not been able to download any albums at all. I can visit the album and click the Download button, the download bu...

Music Fan

Plan Premium Country Czech Republic Device Moto G5 Operating System Android Oreo   My Question or Issue It's now been at least a month that I have not been able to download any al...

akaforty_1

Music Fan

1422 Views

3 replies

0 likes

can download playlists
cannot download albums
unable to download albums
  • 1422 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Queue Doesn't Auto-Clear When I Select a Playlist

PlanPremiumCountryUnited StatesDevicePC, Samsung Galaxy S9+Operating SystemWindows, Android 10 My Question or IssuePerhaps I'm just not aware of how to use the queue properly, but... My typical usage of Spotify is to queue up several podcast episodes...

Casual Listener

Plan Premium Country United States Device PC, Samsung Galaxy S9+ Operating System Windows, Android 10   My Question or Issue Perhaps I'm just not aware of how to use the queue properly...

nblachowicz

Casual Listener

806 Views

2 replies

0 likes

  • 806 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play-control - notificatonbar

Hello,I have the problem under Android 10 and MIUI 12 (Xiaomi Redmi Note 9 Pro) that the playback notification in the status bar does not disappear after quitting.This does not disappear until I kill the process of Spotify.Does anyone have the proble...

Casual Listener

Hello, I have the problem under Android 10 and MIUI 12 (Xiaomi Redmi Note 9 Pro) that the playback notification in the status bar does not disappear after quitting. This does not disappear until I ...

Elena

Moderator

1970 Views

3 replies

0 likes

  • 1970 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify streaming on my google home mini, BUT NO SOUND

PlanPremiumCountryMexicoDeviceGoogle Home MiniOperating SystemAndroid My Question or IssueSo I've been using my Google home mini for the past year or so and it has been working okay, but today I just wanted to hear some music whilst I was reading.Sup...

Newbie

Plan Premium Country Mexico Device Google Home Mini Operating System Android   My Question or Issue So I've been using my Google home mini for the past year or so and it has been worki...

Alex

Spotify Legend

2064 Views

1 replies

0 likes

down
Downtime
Google Home
not working
  • 2064 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist page loading issue on Android

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing happens, i have to force stop the app twice to tempora...

Casual Listener

After version 8.5.57.1164 I'm facing ''Artist page not loading' issue. Like when i go to some artist, it shows a popup saying 'something went wrong, have another go?' and on clicking that nothing hap...

Jeremy

Spotify Legend

1962 Views

3 replies

0 likes

  • 1962 Views
  • 3 replies
  • 0 likes