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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118081 Views

27 replies

4 likes

  • 118081 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237714 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237714 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598496 Views

79 replies

3 likes

  • 598496 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491020 Views

581 replies

42 likes

Account
Free
  • 491020 Views
  • 581 replies
  • 42 likes

How do I change the language in your app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Community Legend

940 Views

1 replies

0 likes

  • 940 Views
  • 1 replies
  • 0 likes

Spotify does not connect to Wifi (Android 10)

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other apps are working perfectly when I'm connected to the wifi. More so, ...

Casual Listener

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10 My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other...

tinandreablanco

Casual Listener

2871 Views

4 replies

0 likes

  • 2871 Views
  • 4 replies
  • 0 likes

Solved!! Spotify not playing on my phone

PlanPremiumCountryUSADeviceLG V30+Operating SystemAndroid Pie(Version 9) My Question or IssueSpotify isn't working on my phone currently, but will work on the web browser and all other media outlets(speakers connected to Spotify). The other day, whil...

Casual Listener

Plan Premium Country USA Device LG V30+ Operating System Android Pie(Version 9)   My Question or Issue Spotify isn't working on my phone currently, but will work on the web browser and...

Bennyscrap

Casual Listener

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Spotify will not update or open anymore, I have tried everything

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issuemy original issue was that I didn't have access to the Spotify wrapped story on my android (my phone would not let me update the app). I tried to restart my phone, restart the app, a...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S9     My Question or Issue my original issue was that I didn't have access to the Spotify wrapped story on...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant pay for spotify

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russian paypal, spotify sad for me, that i cant pay wit...

Visitor

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russ...

Xenia

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Goofball question re Local Files option

PlanPremiumCountryUSADeviceseveral Samsung Galaxy phonesOperating SystemAndroid 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11 My Question or IssueI know this is goofy but it's for real. Would someone please post, via screenshots, t...

Visitor

Plan Premium Country USA Device several Samsung Galaxy phones Operating System Android 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11   My Question or Issue I kn...

Alex

Spotify Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist folders glitched on Android

PlanPremiumCountryUSADeviceSamsung Galaxy S9 and Desktop PCOperating SystemAndroid 10 and Windows 10 My Question or IssueAbout a month ago I was organizing my playlists into folders on my PC. I don't remember exactly what I did but the app glitched a...

Visitor

Plan Premium Country USA Device Samsung Galaxy S9 and Desktop PC Operating System Android 10 and Windows 10   My Question or Issue About a month ago I was organizing my playlists into ...

Jeremy

Spotify Legend

685 Views

1 replies

1 likes

Android 10
folders
  • 685 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify does not work anywhere on S8+

PlanPremiumCountryUSADeviceSamsung Galaxy S8+My Question or IssueMy issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without ever starting. I had a laptop connected, added spotify to the li...

Visitor

Plan Premium Country USA Device Samsung Galaxy S8+ My Question or Issue My issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without...

Mihail

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible that I have not gotten a Wrapped 2020 story due to innactivity?

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I have still not recieved my Wrapped 2020 story even ...

Casual Listener

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I ...

megapcjones

Regular

1815 Views

3 replies

0 likes

Android
Story
Wrapped 2020
  • 1815 Views
  • 3 replies
  • 0 likes

[Android][Other] My wrapper 2020 doesn't work

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this?

Visitor

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this? 

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Solved!! [Android] Trouble on trying to open the Wrapped 2020

First topic around here.Here's my info:Redmi 8, Android 10, Free account. I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i think it's because of my phone mark I don't know. When I try to o...

Regular

First topic around here. Here's my info: Redmi 8, Android 10, Free account.   I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i t...

goldfisheet

Newbie

1223 Views

2 replies

2 likes

  • 1223 Views
  • 2 replies
  • 2 likes

This App is Incompatible with your device (Samsung A80)

PlanPremiumCountry DeviceSamsung Galaxy A80Operating SystemAndroid 10 My Question or IssueI accidentally deleted Spotify off of my phone last night and, when I went to re-install it, it said that the app is incompatible with my device. I have had spo...

Visitor

Plan Premium Country   Device Samsung Galaxy A80 Operating System Android 10   My Question or Issue I accidentally deleted Spotify off of my phone last night and, when I went to r...

Billy-J

Spotify Star

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huge Sound quality issue since May Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy A6+Operating SystemAndroid 10 -> One UI 2 My Question or IssueI'm experiencing sound issues when using Spotify (maybe) since Android 10 latest update two weeks ago.On some tracks, not always the same...

Music Fan

Plan Free/Premium Country Belgium Device Samsung Galaxy A6+ Operating System Android 10 -> One UI 2   My Question or Issue I'm experiencing  sound issues when using Spotify (ma...

Katerina

Spotify Legend

4597 Views

18 replies

0 likes

  • 4597 Views
  • 18 replies
  • 0 likes

Wrapped 2020 Share Link is Empty

PlanPremiumCountryUK / EnglandDeviceHuawei P10Operating SystemAndroid 9(.1) My Question or IssueWrapped 2020 works a treat, but I cannot share. When I use the share button, all the methods of sharing (including directly copying the link or the share ...

Casual Listener

Plan Premium Country UK / England Device Huawei P10 Operating System Android 9(.1)   My Question or Issue Wrapped 2020 works a treat, but I cannot share. When I use the share button, a...

624 Views

0 replies

0 likes

  • 624 Views
  • 0 replies
  • 0 likes

Superuser Contribution App autoplays music to my bluetooth headphones on start

DeviceGalaxy S7Operating SystemAndroid 8.0.0 stockHeadphonesAllcaca bluetooth 5.0 (Amazon link)My Question or IssueEvery time I either connect my headphones with the Spotify app open, or open the app with my headphones already connected, it automatic...

Casual Listener

Device Galaxy S7 Operating System Android 8.0.0 stock Headphones Allcaca bluetooth 5.0 (Amazon link) My Question or Issue Every time I either connect my headphones with the Spotify app open, o...

Peter

Spotify Legend

1290 Views

3 replies

0 likes

autoplay
bluetooth
car mode
headphones
  • 1290 Views
  • 3 replies
  • 0 likes

My Wrapped wasn't displaying fully and then disappeared

PlanPremiumCountryPolandDeviceGalaxy S7Operating SystemAndroid 8 My Question or IssueI've gone through Wrapped without much issue, except I later realised my top decade and % of top artist never showed up - reloading the app didn't work, so I decided...

Newbie

Plan Premium Country Poland Device Galaxy S7 Operating System Android 8   My Question or Issue I've gone through Wrapped without much issue, except I later realised my top decade and %...

Billy-J

Spotify Star

1689 Views

1 replies

1 likes

  • 1689 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle has Disappeared from Android App

PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid My Question or IssueShuffle icon is not showing on the app on my Android device when I play my Discover Weekly playlist. But when I go to play an Album on my mobile, the Shuffle Togg...

Music Fan

Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android   My Question or Issue Shuffle icon is not showing on the app on my Android device when I play my Discover We...

Elena

Moderator

1050 Views

1 replies

0 likes

Android App
Toggle Shuffle
  • 1050 Views
  • 1 replies
  • 0 likes

[Android][Social] Ability to use the loop backgrounds of the songs in Instagram stories

THE VIDEOS I'M TALKING ABOUT ARE THE VIDEOS SHARED BY THE ARTIST.So, we know some songs have video backgrounds shared by the artist. It would be awesome if we could see those videos when we share songs at Instagram stories. I think that might be easy...

Casual Listener

THE VIDEOS I'M TALKING ABOUT ARE THE VIDEOS SHARED BY THE ARTIST. So, we know some songs have video backgrounds shared by the artist. It would be awesome if we could see those videos when we sh...

376 Views

0 replies

0 likes

Android
Social
  • 376 Views
  • 0 replies
  • 0 likes

Superuser Contribution Netzlaufwerk für lokale Dateien.

Plan Ich möchte auf den Ordner für Lokale Dateien auf dem Netzlaufwerk auch von meiner Android APP zugreifen können!PremiumCountry Germany Device Samsung Galaxy A40 and others Operating SystemAndroid 9 & 10, Windows 10 My Question or Issue Ich möchte...

Casual Listener

Plan Ich möchte auf den Ordner für Lokale Dateien auf dem Netzlaufwerk auch von meiner Android APP zugreifen können! Premium Country  Germany   Device Samsung Galaxy A40 and others &nb...

Prodidi57

Casual Listener

925 Views

2 replies

0 likes

  • 925 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files Art Not Syncing to Android

PlanPremiumCountry DeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or IssueWhen I used Kid3 to asign album art to my Local Files, they all changed in my laptop. And some of them synced to my phone. When I undownloaded them, closed the app, ...

Casual Listener

Plan Premium Country   Device Samsung S7 Operating System Android 8.0.0   My Question or Issue When I used Kid3 to asign album art to my Local Files, they all changed in my laptop...

Ver

Spotify Legend

2247 Views

4 replies

1 likes

  • 2247 Views
  • 4 replies
  • 1 likes