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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376166 Views

541 replies

34 likes

Account
Free
  • 376166 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

  • 7555 Views
  • 0 replies
  • 7 likes

Superuser Contribution Sorting Downloaded Albums

HiWith Google discontinuing their music service in December I am considering moving to Spotify. The Google Android app was great for how I want to use it so can the Spotify Android app do some of the same things please? Switch to downloaded only so I...

Newbie

Hi With Google discontinuing their music service in December I am considering moving to Spotify. The Google Android app was great for how I want to use it so can the Spotify Android app do some of t...

Jeremy

Spotify Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't play on mobile

PlanPremiumCountryAustralia DeviceSamsung A5, Asus laptopOperating SystemAndroid Oreo Hello, I am trying to add some local files of my favorite songs but I have a few issuesI can play it on my laptop but only after I switch offline mode on and off on...

Newbie

Plan Premium Country Australia  Device Samsung A5, Asus laptop Operating System Android Oreo   Hello, I am trying to add some local files of my favorite songs but I have a few issu...

Jeremy

Spotify Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is playing but Spotify is not recognizing it

DeviceGoogle Pixel 4aOperating SystemAndroid I've had a problem these past days where suddenly when I choose a song to play on Spotify, it doesn't appear in my notifications as it usually does, and what is supposed to be the current song that is play...

Newbie

Device Google Pixel 4a Operating System Android   I've had a problem these past days where suddenly when I choose a song to play on Spotify, it doesn't appear in my notifications as it usua...

Alex

Spotify Legend

2025 Views

9 replies

4 likes

  • 2025 Views
  • 9 replies
  • 4 likes

Superuser Contribution 30 Minutes of add free music not working

I have the free version of spotify and for a few weeks now I keep getting adds even when I hit 30 minutes of add free music. I have made sure Im not hitting the no thanks button and it does not matter if I actually watch the videos or play them in th...

Visitor

I have the free version of spotify and for a few weeks now I keep getting adds even when I hit 30 minutes of add free music. I have made sure Im not hitting the no thanks button and it does not matte...

Alex

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution The wrong song playing is displayed.

PlanPremiumCountryUSADeviceSamsung Galaxy Note 10+Operating SystemAndroid My Question or IssueThe wrong song is displayed for the song playing. The progress bar is locked and the incorrect album art is also displayed. I have cleared the cache and com...

Newbie

Plan Premium Country USA Device Samsung Galaxy Note 10+ Operating System Android   My Question or Issue The wrong song is displayed for the song playing. The progress bar is locked and...

Alex

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Mess of Issuss

Hey community, I have a whole mess of issues. First, my spotify account not stop playing on my phone even when paused and closed. I tried logging out and back in, but then I noticed it didn't register that I had premium. I tried uninstalling the app ...

Visitor

Hey community, I have a whole mess of issues. First, my spotify account not stop playing on my phone even when paused and closed. I tried logging out and back in, but then I noticed it didn't registe...

Ver

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading Local File Songs

I've been trying to get some songs I uploaded from local files from my pc on to my phone for a while now. I followed the instructions to get it done but all that happens is that the phone downloads the regular songs and not the ones from the local fi...

Visitor

I've been trying to get some songs I uploaded from local files from my pc on to my phone for a while now. I followed the instructions to get it done but all that happens is that the phone downloads t...

Ver

Spotify Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app crashes when wifi connected

Hi everyone, I have problem with spotify android app. Application crashes when wifi is connectedI tested on two different Samsung Galaxy S10 phones and Oppo A5. When wifi is turned off everything works fine - until I connect wifi again. When I connec...

Casual Listener

Hi everyone,  I have problem with spotify android app. Application crashes when wifi is connected I tested on two different Samsung Galaxy S10 phones and Oppo A5.  When wifi is turned of...

Alex

Spotify Legend

2789 Views

3 replies

0 likes

  • 2789 Views
  • 3 replies
  • 0 likes

Superuser Contribution Frozen Album Art Bug

PlanPremiumCountryAustraliaDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue When I open a song link from Facebook messenger, the original song that was playing in the apps album art (shuffle previous pause/play next repeat ...

Casual Listener

  Plan Premium Country Australia Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue   When I open a song link from Facebook messenger, th...

Jeremy

Spotify Legend

880 Views

2 replies

0 likes

bug
frozen
UI
  • 880 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song is s stuck

PlanPremiumCountryArgentina DeviceXiaomi Redmi note 7Operating SystemAndroid 10 My Question or IssueSong showcase is stuck

Visitor

Plan Premium Country Argentina  Device Xiaomi Redmi note 7 Operating System Android 10   My Question or Issue Song showcase is stuck

Alex

Spotify Legend

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple issues with the app

PlanPremium trialCountryIsraelDeviceGalaxy s20 My Question or Issue I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my songs, but only a Playlist of the songs that I've liked. Second, the "currently playing...

Visitor

  Plan Premium trial Country Israel Device Galaxy s20   My Question or Issue  I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my so...

Ver

Spotify Legend

1333 Views

2 replies

1 likes

  • 1333 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops randomly and doesn't show correctly the currently played song/artist

PlanPremium (fmialy)CountryHungaryDeviceSamsung Galaxy s10Operating System(Android 10- ) My Question or IssueSpotify stops randomly, and start playing again when I open the app. Neyt to this issue my app doesn't show the current playing artist nor so...

Visitor

Plan Premium (fmialy) Country Hungary Device Samsung Galaxy s10 Operating System (Android 10- )   My Question or Issue Spotify stops randomly, and start playing again when I open the a...

Jeremy

Spotify Legend

513 Views

1 replies

1 likes

  • 513 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't log in from my app

PlanFreeCountryNetherlands DeviceHuawei Mate 10 ProOperating SystemAndroid My Question or IssueWhen I try to log in via Facebook at my Spotify account, it gives an error message which I am not even allowed to screenshot. I also try using the email ad...

Visitor

Plan Free Country Netherlands    Device Huawei Mate 10 Pro Operating System Android   My Question or Issue When I try to log in via Facebook at my Spotify account, it gives ...

Alex

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to I empty the favorites list?

PlanPremium DeviceSamsung Galaxy S8 My Question or IssueHow do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requires confirmation "are you sure?", so by hand I will never do it. But to empty it ...

Newbie

Plan Premium   Device Samsung Galaxy S8   My Question or Issue How do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requir...

Ver

Spotify Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution App doesn't show current artist/song

PlanPremiumCountryGermanyDevicesamsung S10+Operating Systemadnroid My Question or IssueMy App doesn't show the current playing artist nor song. It shows an other Album I listened to any time before and also stops playing for no obvious reason. The Pl...

Visitor

Plan Premium Country Germany Device samsung S10+ Operating System adnroid   My Question or Issue My App doesn't show the current playing artist nor song. It shows an other Album I list...

Alex

Spotify Legend

444 Views

1 replies

1 likes

  • 444 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ads missing up

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then another 30 minutes free add followed again by more ads...

Visitor

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then ano...

Alex

Spotify Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Avoiding auto-scrolling while adding songs to a playlist

PlanFreeCountryFranceDeviceXiaomi Redmi Note 7Operating SystemAndroid My Question or IssueHello everyoneI have a huge playlist "A" which contains a lot of songs. I want to take the best of these songs to put them in a playlist "B". Thus, I click on t...

Casual Listener

  Plan Free Country France Device Xiaomi Redmi Note 7 Operating System Android   My Question or Issue Hello everyone I have a huge playlist "A" which contains a lot of songs. I ...

Maroxib

Casual Listener

1175 Views

2 replies

0 likes

  • 1175 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android multiple save locations

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround. Finally upgraded to a phone (Motorola G8) with decent storage space, and shelled out for a decent SD card. But I discovered today,...

Visitor

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround.   Finally upgraded to a phone (Motorola G8) with decent storage space, a...

Elena

Moderator

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or another song, the one that was playing stays the same in...

Regular

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or anoth...

Mihail

Spotify Legend

573 Views

1 replies

1 likes

  • 573 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please give us a toggle for Car View/Car Play for non-Bluetooth (AUX cable) users

PlanPremiumCountryUSADeviceLG V60 ThinQOperating SystemAndroid 10.0My Question or IssueI do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I have a phone with a built in HiFi DAC and headphone jack. I plug my phone i...

Casual Listener

Plan Premium Country USA Device LG V60 ThinQ Operating System Android 10.0 My Question or Issue I do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I h...

Ver

Spotify Legend

737 Views

1 replies

0 likes

aux cable
bluetooth
Car Play
car view
manual toggle
  • 737 Views
  • 1 replies
  • 0 likes