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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114522 Views

26 replies

4 likes

  • 114522 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230170 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230170 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589245 Views

79 replies

3 likes

  • 589245 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484349 Views

580 replies

42 likes

Account
Free
  • 484349 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify does not work anywhere on S8+

PlanPremiumCountryUSADeviceSamsung Galaxy S8+My Question or IssueMy issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without ever starting. I had a laptop connected, added spotify to the li...

Visitor

Plan Premium Country USA Device Samsung Galaxy S8+ My Question or Issue My issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without...

Mihail

Spotify Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible that I have not gotten a Wrapped 2020 story due to innactivity?

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I have still not recieved my Wrapped 2020 story even ...

Casual Listener

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I ...

megapcjones

Regular

1812 Views

3 replies

0 likes

Android
Story
Wrapped 2020
  • 1812 Views
  • 3 replies
  • 0 likes

[Android][Other] My wrapper 2020 doesn't work

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this?

Visitor

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this? 

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Solved!! [Android] Trouble on trying to open the Wrapped 2020

First topic around here.Here's my info:Redmi 8, Android 10, Free account. I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i think it's because of my phone mark I don't know. When I try to o...

Regular

First topic around here. Here's my info: Redmi 8, Android 10, Free account.   I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i t...

goldfisheet

Newbie

1210 Views

2 replies

2 likes

  • 1210 Views
  • 2 replies
  • 2 likes

This App is Incompatible with your device (Samsung A80)

PlanPremiumCountry DeviceSamsung Galaxy A80Operating SystemAndroid 10 My Question or IssueI accidentally deleted Spotify off of my phone last night and, when I went to re-install it, it said that the app is incompatible with my device. I have had spo...

Visitor

Plan Premium Country   Device Samsung Galaxy A80 Operating System Android 10   My Question or Issue I accidentally deleted Spotify off of my phone last night and, when I went to r...

Billy-J

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huge Sound quality issue since May Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy A6+Operating SystemAndroid 10 -> One UI 2 My Question or IssueI'm experiencing sound issues when using Spotify (maybe) since Android 10 latest update two weeks ago.On some tracks, not always the same...

Music Fan

Plan Free/Premium Country Belgium Device Samsung Galaxy A6+ Operating System Android 10 -> One UI 2   My Question or Issue I'm experiencing  sound issues when using Spotify (ma...

Katerina

Spotify Legend

4524 Views

18 replies

0 likes

  • 4524 Views
  • 18 replies
  • 0 likes

Wrapped 2020 Share Link is Empty

PlanPremiumCountryUK / EnglandDeviceHuawei P10Operating SystemAndroid 9(.1) My Question or IssueWrapped 2020 works a treat, but I cannot share. When I use the share button, all the methods of sharing (including directly copying the link or the share ...

Casual Listener

Plan Premium Country UK / England Device Huawei P10 Operating System Android 9(.1)   My Question or Issue Wrapped 2020 works a treat, but I cannot share. When I use the share button, a...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Superuser Contribution App autoplays music to my bluetooth headphones on start

DeviceGalaxy S7Operating SystemAndroid 8.0.0 stockHeadphonesAllcaca bluetooth 5.0 (Amazon link)My Question or IssueEvery time I either connect my headphones with the Spotify app open, or open the app with my headphones already connected, it automatic...

Casual Listener

Device Galaxy S7 Operating System Android 8.0.0 stock Headphones Allcaca bluetooth 5.0 (Amazon link) My Question or Issue Every time I either connect my headphones with the Spotify app open, o...

Peter

Spotify Legend

1280 Views

3 replies

0 likes

autoplay
bluetooth
car mode
headphones
  • 1280 Views
  • 3 replies
  • 0 likes

My Wrapped wasn't displaying fully and then disappeared

PlanPremiumCountryPolandDeviceGalaxy S7Operating SystemAndroid 8 My Question or IssueI've gone through Wrapped without much issue, except I later realised my top decade and % of top artist never showed up - reloading the app didn't work, so I decided...

Newbie

Plan Premium Country Poland Device Galaxy S7 Operating System Android 8   My Question or Issue I've gone through Wrapped without much issue, except I later realised my top decade and %...

Billy-J

Spotify Star

1684 Views

1 replies

1 likes

  • 1684 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle has Disappeared from Android App

PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid My Question or IssueShuffle icon is not showing on the app on my Android device when I play my Discover Weekly playlist. But when I go to play an Album on my mobile, the Shuffle Togg...

Music Fan

Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android   My Question or Issue Shuffle icon is not showing on the app on my Android device when I play my Discover We...

Elena

Moderator

1039 Views

1 replies

0 likes

Android App
Toggle Shuffle
  • 1039 Views
  • 1 replies
  • 0 likes

[Android][Social] Ability to use the loop backgrounds of the songs in Instagram stories

THE VIDEOS I'M TALKING ABOUT ARE THE VIDEOS SHARED BY THE ARTIST.So, we know some songs have video backgrounds shared by the artist. It would be awesome if we could see those videos when we share songs at Instagram stories. I think that might be easy...

Casual Listener

THE VIDEOS I'M TALKING ABOUT ARE THE VIDEOS SHARED BY THE ARTIST. So, we know some songs have video backgrounds shared by the artist. It would be awesome if we could see those videos when we sh...

373 Views

0 replies

0 likes

Android
Social
  • 373 Views
  • 0 replies
  • 0 likes

Superuser Contribution Netzlaufwerk für lokale Dateien.

Plan Ich möchte auf den Ordner für Lokale Dateien auf dem Netzlaufwerk auch von meiner Android APP zugreifen können!PremiumCountry Germany Device Samsung Galaxy A40 and others Operating SystemAndroid 9 & 10, Windows 10 My Question or Issue Ich möchte...

Casual Listener

Plan Ich möchte auf den Ordner für Lokale Dateien auf dem Netzlaufwerk auch von meiner Android APP zugreifen können! Premium Country  Germany   Device Samsung Galaxy A40 and others &nb...

Prodidi57

Casual Listener

911 Views

2 replies

0 likes

  • 911 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files Art Not Syncing to Android

PlanPremiumCountry DeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or IssueWhen I used Kid3 to asign album art to my Local Files, they all changed in my laptop. And some of them synced to my phone. When I undownloaded them, closed the app, ...

Casual Listener

Plan Premium Country   Device Samsung S7 Operating System Android 8.0.0   My Question or Issue When I used Kid3 to asign album art to my Local Files, they all changed in my laptop...

Ver

Spotify Legend

2232 Views

4 replies

1 likes

  • 2232 Views
  • 4 replies
  • 1 likes

Superuser Contribution Shuffle button hidden on Discover Weekly

PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueThe shuffle buttons does not appear when playing the playlist Discover Weekly.To turn shuffle on or off, you instead need to play a song from another pla...

Visitor

Plan Premium Country Sweden Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue The shuffle buttons does not appear when playing the playlist Discover Weekly...

Peter

Spotify Legend

3295 Views

1 replies

6 likes

  • 3295 Views
  • 1 replies
  • 6 likes

Superuser Contribution Playing a daily mix on another device plays yesterday's one

PlanPremiumCountryFrance DeviceAnyOperating SystemRemote device is on Linux My Question or IssueSteps to reproduce:Play a daily mix on remote deviceNext day connect to remote device and try to play the daily mix with the same name as yesterday's dire...

Casual Listener

Plan Premium Country France   Device Any Operating System Remote device is on Linux   My Question or Issue Steps to reproduce: Play a daily mix on remote device Next day conne...

Jeremy

Spotify Legend

2170 Views

7 replies

1 likes

remote device
  • 2170 Views
  • 7 replies
  • 1 likes

Superuser Contribution Autoplay persisting on Android TV

PlanPremiumCountryArgentinaDeviceAndroid TV (Hitachi)My Question or IssueHi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my music to the Spotify app on my Android TV, related songs start p...

Visitor

Plan Premium Country Argentina Device Android TV (Hitachi) My Question or Issue Hi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my...

Alex

Spotify Legend

2077 Views

3 replies

0 likes

  • 2077 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Imported songs won't download on my phone?

PlanPremiumCountryBosnia and HerzegovinaDeviceHuawei Mate 20 aliteOperating SystemAndroid 10 My Question or IssueSo I've been trying to import some songs from my pc to my phone. I was able to make a new playlist with the imported songs but when i tri...

Visitor

Plan Premium Country Bosnia and Herzegovina Device Huawei Mate 20 alite Operating System Android 10   My Question or Issue So I've been trying to import some songs from my pc to my pho...

Alex

Spotify Legend

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution Popularity bar disappeared (2020)!!

PlanPremiumCountrySpainDevice(Google Pixel, Macbook Pro late 2016)Operating System(Android 11, macOS Catalina) Hi! I used to have a popularity bar but since I became "premium" I don't have it anymore in any platform (webplayer, desktop app in Mac or ...

Casual Listener

Plan Premium Country Spain Device (Google Pixel, Macbook Pro late 2016) Operating System (Android 11, macOS Catalina)   Hi! I used to have a popularity bar but since I became "prem...

Jeremy

Spotify Legend

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to add "Phone" permission on Android

PlanPremiumCountryPoland DeviceXiaomi Mi 9 ProOperating SystemAndroid 10 I have a problem with a Spotify mentioned here:https://community.spotify.com/t5/Android/Spotify-stops-playing-when-I-make-a-phone-call-but-doesn-t/td-p/1700566?fbclid=IwAR39VQ5z...

Visitor

Plan Premium Country Poland   Device Xiaomi Mi 9 Pro Operating System Android 10   I have a problem with a Spotify mentioned here: https://community.spotify.com/t5/Android/Spotif...

Mihail

Spotify Legend

4519 Views

1 replies

0 likes

  • 4519 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ver las letras

PlanPremium (familiar)Country DeviceOnePlus 7 ProOperating SystemAndroid My Question or Issueno puedo ver las letras en mi celular con esta cuenta (con otras cuentas si me deja), en PC si puedo verlo

Newbie

  Plan Premium (familiar) Country   Device OnePlus 7 Pro Operating System Android    My Question or Issue no puedo ver las letras en mi celular con esta cuenta (con otr...

Mihail

Spotify Legend

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes