Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110565 Views

26 replies

3 likes

  • 110565 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222588 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222588 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579383 Views

79 replies

3 likes

  • 579383 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477186 Views

577 replies

40 likes

Account
Free
  • 477186 Views
  • 577 replies
  • 40 likes

Superuser Contribution How to add "Phone" permission on Android

PlanPremiumCountryPoland DeviceXiaomi Mi 9 ProOperating SystemAndroid 10 I have a problem with a Spotify mentioned here:https://community.spotify.com/t5/Android/Spotify-stops-playing-when-I-make-a-phone-call-but-doesn-t/td-p/1700566?fbclid=IwAR39VQ5z...

Visitor

Plan Premium Country Poland   Device Xiaomi Mi 9 Pro Operating System Android 10   I have a problem with a Spotify mentioned here: https://community.spotify.com/t5/Android/Spotif...

Mihail

Spotify Legend

4495 Views

1 replies

0 likes

  • 4495 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ver las letras

PlanPremium (familiar)Country DeviceOnePlus 7 ProOperating SystemAndroid My Question or Issueno puedo ver las letras en mi celular con esta cuenta (con otras cuentas si me deja), en PC si puedo verlo

Newbie

  Plan Premium (familiar) Country   Device OnePlus 7 Pro Operating System Android    My Question or Issue no puedo ver las letras en mi celular con esta cuenta (con otr...

Mihail

Spotify Legend

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline

from time to time my offline playlists is no longer offline ? Anyone else with that problem ? Android phone Samsung Galaxy A70Android 10One UI: 2.0

Casual Listener

from time to time my offline playlists is no longer offline ?  Anyone else with that problem ?    Android phone  Samsung Galaxy A70 Android 10 One UI: 2.0

Ver

Spotify Legend

1271 Views

6 replies

0 likes

  • 1271 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I cant like or unlike songs on mobile

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9.0My Question or IssueI cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I try to unlike a song it will ask me if I am sure then when I hit ok ...

Casual Listener

Plan Premium Country US Device LG Stylo 4 Operating System Android 9.0 My Question or Issue I cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I...

Alex

Spotify Legend

760 Views

3 replies

0 likes

  • 760 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black frozen screen when clicking in the 3 dots

Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. How can I solve this issue? I have tried several time...

Newbie

Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. Ho...

Ivan

Spotify Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Add the new lyrics feature to the Android version (iOS already has it)

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueI read in one post that some users already have this feature already in some Android devices in my country (Chile), but not me using version 8.5.85.894. On iOS devices it's already wo...

Gig Goer

Plan Premium Country Chile Operating System Android   My Question or Issue I read in one post that some users already have this feature already in some Android devices in my country (Chi...

Billy-J

Spotify Star

615 Views

1 replies

0 likes

Android
LETRAS
lyrics
  • 615 Views
  • 1 replies
  • 0 likes

[Android][Other] Slow internet connection, slow menu loading

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't even need, but i have to wait a long time for the ...

Casual Listener

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't...

gonethefinal

Newbie

626 Views

1 replies

1 likes

Android
Other
  • 626 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Crashes Right When Opened And it does same thing when i log into my personal account

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft resetting my phone or even clear cache from my entir...

Visitor

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft r...

Peter

Spotify Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Complaint

PlanPremium for one personCountryTurkeyDeviceSamsung Galaxy J7 Prime 2017Operating SystemAndroid 8.1 My Question or IssueI downloaded all of my songs that are I have liked but I can't listen them and when I opened app, spotify is giving me error that...

Visitor

Plan Premium for one person Country Turkey Device Samsung Galaxy J7 Prime 2017 Operating System Android 8.1   My Question or Issue I downloaded all of my songs that are I have liked b...

Ivan

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login issues when changing to a new phone

PlanPremiumCountryUAEDeviceSamsung S20 FE 5GOperating System My Question or IssueWhen changing over to my new phone I logged in under the same email address but none of my Playlist or liked songs were saved. I also have a different user name and prof...

Visitor

Plan Premium Country UAE Device Samsung S20 FE 5G Operating System     My Question or Issue When changing over to my new phone I logged in under the same email address but none of...

Ivan

Spotify Legend

562 Views

1 replies

0 likes

login issue
  • 562 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I cant stop Spotify from running in the background on my Samsung 12.

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which seems to work until it is recharged again. I have rei...

Casual Listener

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which se...

TimDavenport

Casual Listener

22654 Views

2 replies

0 likes

  • 22654 Views
  • 2 replies
  • 0 likes

[Android] Mark songs as either "clean" or "explicit" on mobile

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my playlist because there's nothing that indicates they...

Visitor

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my p...

dinomight

Spotify Star

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade scam?

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is: https://spotifyupgrades.com/What really makes me suspicious is that they as...

Visitor

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is:  https://spotifyup...

osornios

Spotify Star

3346 Views

1 replies

0 likes

Android
  • 3346 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't connect to audio devise

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard.PlanPremiumCountryIsraelDeviceSamsung Galaxy s80Operating SystemAndroid My Question or IssueMy connection to the speaker via Bluetooth does not play spo...

Newbie

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard. Plan Premium Country Israel Device Samsung Galaxy s80 Operating System Android   ...

Jeremy

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add next / previous tracks buttons on podcasts

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid oreo My Question or IssueI would like to have a previous track and next track button in addition to fast forward /rewind when listening to podcasts. When driving it would be much safer ...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 Operating System Android oreo   My Question or Issue I would like to have a previous track and next track button in addition to fast forw...

Ver

Spotify Legend

1306 Views

1 replies

3 likes

  • 1306 Views
  • 1 replies
  • 3 likes

Spotify keeps downloading files several times, even when these have already been downloaded before

Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every day for the last week, its like it resets to zero fil...

Casual Listener

Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every da...

oyedeepak

Newbie

2966 Views

6 replies

2 likes

Downloaded tracks
  • 2966 Views
  • 6 replies
  • 2 likes

Superuser Contribution Can't play saved/downloaded songs via artist section when on offline mode

PlanPremiumCountryPhilippines DeviceHuawei P30 Lite / Model: MAR-LX2Operating SystemAndroid 10 My Question or Issue Good day! Recently, I updated (October update) my Spotify app on my Android smartphone. Then I am getting issues wherein I can't play ...

Regular

Plan Premium Country Philippines   Device Huawei P30 Lite / Model: MAR-LX2 Operating System Android 10   My Question or Issue   Good day!   Recently, I updated (Octo...

Tonskyi

Regular

2747 Views

14 replies

0 likes

  • 2747 Views
  • 14 replies
  • 0 likes

Superuser Contribution Why can't I connect to my Echo devices and groups with android app?

PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 10 My Question or IssueI can connect to my Echo devices and groups using the windows desktop app and an ipad, but I cannot see them when using my android phone. I can see my Chromecast and...

Regular

Plan Premium Country USA Device Samsung S10 Operating System Android 10   My Question or Issue I can connect to my Echo devices and groups using the windows desktop app and an ipad, bu...

Mihail

Spotify Legend

798 Views

3 replies

0 likes

  • 798 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mobile data usage with Cellular downloading OFF and Data saver ON

PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueGot a message this morning from my cell carrier that I had used half of my 1GB data plan. Considering my plan reset yesterday, on the 1st, it means I had blown thro...

Regular

Plan Premium Country USA Device Samsung S10e Operating System Android 10   My Question or Issue Got a message this morning from my cell carrier that I had used half of my 1GB data plan...

Jeremy

Spotify Legend

727 Views

3 replies

0 likes

  • 727 Views
  • 3 replies
  • 0 likes

Unable to login to brand new Android phone

Hello guys. I hope that you are all safe out there.I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for 100 % that they are correct, i have checked the email ...

Casual Listener

Hello guys. I hope that you are all safe out there. I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for...

alendemirovic92

Casual Listener

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes