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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

400202 Views

548 replies

35 likes

Account
Free
  • 400202 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8596 Views

0 replies

7 likes

  • 8596 Views
  • 0 replies
  • 7 likes

Local files won’t play on phone

Plan: Premium Device: Samsung galaxy s7 I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them anyd they are just grayed out. I have premium I didn’t download them form any illegal sources and...

Visitor

Plan: Premium   Device: Samsung galaxy s7   I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them any d they are just grayed ...

songassistant

Composer

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Goodbye Spotify - No Chromecast support and...

I've been paying for Spotify premium for about a year. Today, I cancelled my subscription. The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling. Chromecast is a HUGE leap forward in Android technology. Airpl...

Regular

I've been paying for Spotify premium for about a year.  Today, I cancelled my subscription.  The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling....

Engenes

Casual Listener

42787 Views

112 replies

95 likes

  • 42787 Views
  • 112 replies
  • 95 likes

Superuser Contribution Possible Shuffle bug/ UI problem

My Question or Issue:I have found a possible bug/ UI problem regarding the "Discovery Weekly"; "Dein Mix der Woche" playlist. It also seems to affect the "Mixtape" playlists as well. The problem here is that if you have listend to a playlist in shuff...

Casual Listener

My Question or Issue: I have found a possible bug/ UI problem regarding the "Discovery Weekly"; "Dein Mix der Woche" playlist. It also seems to affect the "Mixtape" playlists as well.   ...

Jeremy

Spotify Legend

2503 Views

6 replies

0 likes

Bug Playlist
bug shuffle
  • 2503 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify showing as disconnected on car stereo

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note 9Operating SystemAndroid v10 Car stereo Spotify showing disconnected. Music still plays however no song info shows on screen and no controls active can only control via phone.I have already Un...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note 9 Operating System Android v10   Car stereo Spotify showing disconnected.  Music still plays however no song i...

Elena

Moderator

1040 Views

1 replies

0 likes

  • 1040 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes immediately on S9 Android 10

PlanPremiumCountryUKDevice(Samsung S9)Operating System(Android 10) My Question or IssueI just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open and use Spotify since! I install the app then clicl on it the Spotify app ap...

Casual Listener

Plan Premium Country UK Device (Samsung S9) Operating System (Android 10)   My Question or Issue I just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open ...

NisseN01

Music Fan

9272 Views

65 replies

6 likes

  • 9272 Views
  • 65 replies
  • 6 likes

Superuser Contribution Podcast Playback speed

PlanFree/PremiumCountryIndia Device(One Plus 5 )Operating System(Android) My Question or Issue So I've been listening to podcasts on Spotify USA and they had.5x 1x 2x variation for playback speed. However, since I've switched to India Spotify I don't...

Visitor

  Plan Free/Premium Country India  Device (One Plus 5 ) Operating System (Android)    My Question or Issue   So I've been listening to podcasts on Spotify USA and...

Mihail

Spotify Legend

1293 Views

1 replies

0 likes

  • 1293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes on android when pressing the three dots

PlanPremiumCountryUKDeviceMoto G3Operating SystemAndroid Pixel 9 My Question or Issue I've seen other posts where people have had the same issue but it appears as if an update in February sorted it for them. However, for me, whenever I open Spotify i...

Newbie

Plan Premium Country UK Device Moto G3 Operating System Android Pixel 9   My Question or Issue   I've seen other posts where people have had the same issue but it appears as if a...

Jeremy

Spotify Legend

1078 Views

2 replies

13 likes

  • 1078 Views
  • 2 replies
  • 13 likes

Internet issue bug

I had the bug or problem with Spotify. My version is 8.5.82.894, on rog phone 3 with android 10. It said my Spotify has no internet connection available. However my phone work fine with the internet, it even can connect to Facebook through the app. W...

Visitor

I had the bug or problem with Spotify.  My version is 8.5.82.894, on rog phone 3 with android 10. It said my Spotify has no internet connection available. However my phone work fine with the in...

Billy-J

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Albums wont show on android

PlanPremiumCountryCroatiaDevice(Samsung Galaxy S8+)Operating System(Android 9.0 "Pie") My Question or IssueI can't save albums on my android device, also when I go under the "Albums" tab in library there are none of the albums I've saved previously. ...

Casual Listener

  Plan Premium Country Croatia Device (Samsung Galaxy S8+) Operating System (Android 9.0 "Pie")   My Question or Issue I can't save albums on my android device, also when I go ...

taeintrbl

Casual Listener

1902 Views

6 replies

0 likes

Android
  • 1902 Views
  • 6 replies
  • 0 likes

Superuser Contribution my local files won't play on my phone

PlanPremiumCountryBrazilDevicemorola g7 playOperating SystemAndroid My Question or Issuei could play normally all my local files both in my computer and my phone, but yesterday i tried downloading a new song, it played normally on my pc but it didn't...

Visitor

Plan Premium Country Brazil Device morola g7 play Operating System Android   My Question or Issue i could play normally all my local files both in my computer and my phone, but yesterd...

Katerina

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode is broken

PlanPremiumCountryUnited StatesDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueSpent a good hour selecting music and downloading it to an Android Motorola G6 phone. Set it to offline mode and went on a trip. About 30 minutes into the t...

Casual Listener

Plan Premium Country United States Device Motorola G6 Operating System Android 9   My Question or Issue Spent a good hour selecting music and downloading it to an Android Motorola G6 p...

Alex

Spotify Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't showing 'Lyrics feature'

PlanPremiumCountryMexicoDeviceMi 9 LiteOperating SystemMIUI 12, Android 10 based My Question or IssueThe 'Lyrics' option which appears in some songs are hidden in my device, I've tried deleting app cache, restart my device and this didn't do any chan...

Newbie

Plan Premium Country Mexico Device Mi 9 Lite Operating System MIUI 12, Android 10 based   My Question or Issue The 'Lyrics' option which appears in some songs are hidden in my device, ...

Mihail

Spotify Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google pixel 3a xl Spotify stpos everytime

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks Pause, App Closes, "Currently Playing" Indicator Frozen

PlanPremiumCountryUS DeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueStarting recently (it may have begun after the latest system update), the app has displayed a host of issues. This is after years of not having a problem. The m...

Casual Listener

Plan Premium Country US   Device Samsung Galaxy s10e Operating System Android   My Question or Issue Starting recently (it may have begun after the latest system update), the app...

Mihail

Spotify Legend

821 Views

1 replies

2 likes

  • 821 Views
  • 1 replies
  • 2 likes

Superuser Contribution App keep crashing every 10 minutes

PlanPremiumCountryCzech RepublicDeviceSamsung S10, S8, Samsung tabletOperating SystemAndroid My Question or IssueHey I am having an issue since last update. My app keep crushing every 10 minutes on all my devices (phone, tablet). Same issue has my hu...

Casual Listener

Plan Premium Country Czech Republic Device Samsung S10, S8, Samsung tablet Operating System Android   My Question or Issue Hey I am having an issue since last update. My app keep crush...

Jeremy

Spotify Legend

1248 Views

5 replies

3 likes

  • 1248 Views
  • 5 replies
  • 3 likes

Superuser Contribution Song Speed got changed by itself

PlanPremium FamilyCountryIndonesiaDeviceOPPO F1Operating SystemAndroid 5.1 My Question or Issuemy song speed got increased by itself,ive tried finding way in YT but nothing seems helping it

Visitor

Plan Premium Family Country Indonesia Device OPPO F1 Operating System Android 5.1   My Question or Issue my song speed got increased by itself,ive tried finding way in YT but nothing s...

Alex

Spotify Legend

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play full album unless all songs are individually liked in album

Premium user, Huawei P30, suddenly playlists with 1000s of songs, or albums saved, if user goes to play album, full album won't play unless all songs are individually liked. This is very difficult to do with 1000s of things saved. Everything was work...

Casual Listener

Premium user, Huawei P30, suddenly playlists with 1000s of songs, or albums saved, if user goes to play album, full album won't play unless all songs are individually liked.  This is very diffic...

BookmDano

Visitor

5741 Views

8 replies

1 likes

  • 5741 Views
  • 8 replies
  • 1 likes

Superuser Contribution Log in issues on Android

PlanFreeCountryUSADeviceSamsung Galaxy 9Operating System( Android 10.) My Question or IssueI recently changed my Spotify account password using my Windows 10 desktop. I can log into the Web player just fine using that. After changing the password, wh...

Visitor

Plan Free Country USA Device Samsung Galaxy 9 Operating System ( Android 10.)   My Question or Issue I recently changed my Spotify account password using my Windows 10 desktop. I can l...

Elena

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Android phone unable to play anything

PlanFamily PremiumCountryIceland DeviceAndroid samsung a8Operating SystemAndroid 9 My Question or IssuePhone is unable to play any music, opens a track but stays still at 0:00 no matter what. I can use the same account on my android tablet and pc wit...

Visitor

  Plan Family Premium Country Iceland  Device Android samsung a8 Operating System Android 9   My Question or Issue Phone is unable to play any music, opens a track but stays...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes