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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400894 Views

549 replies

35 likes

Account
Free
  • 400894 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8610 Views

0 replies

7 likes

  • 8610 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify stops playing after x seconds

PlanPremiumCountryNetherlandsDevicesamsung galaxy S20 UltraOperating Systemandroid 10 updated to last version My Question or Issueafter an android update a few days back spotify stops playing after about 20 to 30 seconds, if you push play it resumes....

Casual Listener

  Plan Premium Country Netherlands Device samsung galaxy S20 Ultra Operating System android 10 updated to last version   My Question or Issue after an android update a few days b...

Jeremy

Spotify Legend

1655 Views

4 replies

0 likes

  • 1655 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs stop plaing

Premium for family CountryKazakhstan DeviceSamsung Galaxy a 8+ (2018)Operating SystemAndroid 9 My Question or IssueI have an issue, after new updates for android music stopped playing. But searching for new track or album is still working. I hope you...

Casual Listener

  Premium for family  Country Kazakhstan  Device Samsung Galaxy a 8+ (2018) Operating System Android 9   My Question or Issue I have an issue,  after new updates fo...

Mihail

Spotify Legend

611 Views

4 replies

0 likes

  • 611 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] Icons are broken

PlanPremiumCountry DeviceXiaomi Mi9TOperating SystemAndroid 11 My Question or IssueAfter updating OS to Android 11 i have the icons look like this, re-install wont help

Visitor

Plan Premium Country   Device Xiaomi Mi9T Operating System Android 11   My Question or Issue After updating OS to Android 11 i have the icons look like this, re-install wont help ...

Ivan

Spotify Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google assistant 'resume music on spotify' issue

PlanPremiumCountryUKDevicePixel 5, Pixel Buds 2020 Google Nest HubOperating SystemAndroid 11/Google assistant My Question or IssuePreviously, using Spotify Connect, the commands 'resume music on spotify' or 'resume spotify' would restart whatever I'd...

Casual Listener

Plan Premium Country UK Device Pixel 5, Pixel Buds 2020 Google Nest Hub Operating System Android 11/Google assistant   My Question or Issue Previously, using Spotify Connect, the comma...

Mihail

Spotify Legend

2658 Views

1 replies

1 likes

  • 2658 Views
  • 1 replies
  • 1 likes

Solved!! No operation possible in the app

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy Note 20 ultra Operating SystemAndroid My Question or IssueSame problem again. The title being played is not visible. No operation such as stop, forward, back is possible.

Casual Listener

Plan Premium Country The Netherlands  Device Samsung Galaxy Note 20 ultra  Operating System Android    My Question or Issue Same problem again. The title being played is...

Billy-J

Spotify Star

731 Views

5 replies

0 likes

  • 731 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dissapointing accessibility features on Android application

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid version 11 My Question or IssueI've just gone from iOS to Android and I'm loving it.. except for the poorly designed rendition of the Spotify app. Not being able to queue tracks,...

Newbie

Plan Premium Country Australia Device Google Pixel 4a Operating System Android version 11   My Question or Issue I've just gone from iOS to Android and I'm loving it.. except for the p...

Ver

Spotify Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "e" before song title

I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My ...

Regular

I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play? Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro l...

Ver

Spotify Legend

3297 Views

5 replies

0 likes

Other
  • 3297 Views
  • 5 replies
  • 0 likes

[Android][Developer] Sleep mode

I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??

Visitor

I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??

279 Views

0 replies

0 likes

Android
Developer
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't allow me to use bluetooth to pause

PremiumUnited States Pixel 3aAndroid 11 I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone buttons. I can hit the button for play which successfully causes it to play, but the button...

Visitor

Premium United States   Pixel 3a Android 11   I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone but...

Alex

Spotify Legend

2719 Views

1 replies

0 likes

  • 2719 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing liked songs stops playback

PlanPremiumCountryThe NetherlandsDevicePc and PhoneOperating SystemWindows 10 + Android 9My Question or IssueSo, I'm aware that Spotify for Windows is awfully slow with syncing the liked songsI like on my android app. This never was a problem for me,...

Casual Listener

Plan Premium Country The Netherlands Device Pc and Phone Operating System Windows 10 + Android 9 My Question or Issue So, I'm aware that Spotify for Windows is awfully slow with syncing the ...

Ver

Spotify Legend

1211 Views

3 replies

0 likes

  • 1211 Views
  • 3 replies
  • 0 likes

Superuser Contribution my data is using 5x what is should be using when streaming

I'm on a premium plan, using an S9 galaxy. I've been paying for about 4 years. When streaming spotify and using my phones data, the data usage is abnormally high. I have the cellular streaming setting to "very high" and it has been like that for year...

Newbie

I'm on a premium plan, using an S9 galaxy.  I've been paying for about 4 years.   When streaming spotify and using my phones data, the data usage is abnormally high.  I have the cell...

Jeremy

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Length/Display Error

PlanPremium CountryUSA DeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueSo, this is sort of a strange issue to describe, but I've been having it for several weeks. At random intervals, my phone will get stuck showing a singula...

Visitor

Plan Premium   Country USA   Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue So, this is sort of a strange issue to describe, but I've...

Ivan

Spotify Legend

1416 Views

1 replies

0 likes

Android
display
Glitch
Mobile
s20+
  • 1416 Views
  • 1 replies
  • 0 likes

Lyrics is cut off when font size and display size are large.

PlanFreeCountryTaiwan DeviceGoogle Pixel 4a (non 5G)Operating SystemAndroid 11Spotify Version8.5.82.894 My Question or IssueMy synchrony lyrics is cut off when I set my font size and display size into large.I showed the difference between default fon...

Casual Listener

Plan Free Country Taiwan   Device Google Pixel 4a (non 5G) Operating System Android 11 Spotify Version 8.5.82.894   My Question or Issue My synchrony lyrics is cut off whe...

songassistant

Composer

4266 Views

2 replies

0 likes

Android
lyrics
  • 4266 Views
  • 2 replies
  • 0 likes

Solved!! Behind the Lyrics cutoff - Moto Z Play

Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle.This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way cannot fully use the spotify service i paid for.In th...

Casual Listener

Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle. This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way ...

songassistant

Composer

1864 Views

6 replies

0 likes

Behind the lyrics
  • 1864 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Podcast is downloaded but needs internet to play

PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 11My Question or IssueI was listening to a Joe Rogan episode that I had downloaded and it stopped playing while I was running. (Where I live the service is spotty so I always down...

Casual Listener

Plan Premium Country United States Device Pixel 4 XL Operating System Android 11 My Question or Issue I was listening to a Joe Rogan episode that I had downloaded and it stopped playing whil...

Alex

Spotify Legend

9831 Views

3 replies

0 likes

  • 9831 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung lockscreen switches between showing album art and not showing album art

PlanPremiumCountryUSADeviceSamsung J3 StarOperating SystemAndroidMy Question or IssueWhenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like ...

Visitor

Plan Premium Country USA Device Samsung J3 Star Operating System Android My Question or Issue Whenever I listen to music on my phone, it switches between showing standard text and showing th...

Ivan

Spotify Legend

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Breaks when Using Smartwatch in Remote Mode

PlanPremium DeviceTested on Samsung Galaxy S9 and Samsung Galaxy S20Operating SystemAndroid 10 Info about Smartwatch:Samsung Galaxy Watch 3, One UI Watch version 2.0, Tizen version 5.5.0.1 When I have the Spotify App installed on my smartwatch, and u...

Visitor

Plan Premium   Device Tested on Samsung Galaxy S9 and Samsung Galaxy S20 Operating System Android 10   Info about Smartwatch: Samsung Galaxy Watch 3, One UI Watch version 2.0, Tize...

Alex

Spotify Legend

580 Views

1 replies

2 likes

  • 580 Views
  • 1 replies
  • 2 likes

Superuser Contribution "no internet connection" in Adroid, but i have data conectivity

Plan Free Country Spain (Movistar) Device OnePlus 5T Operating System Android 10 (Oxygen 10.0) My Question or IssueIn BETA version, I get the "no internet connection" warning but I have 4G or WiFi connectivity, Spotify doesn't download anything, no m...

Casual Listener

Plan Free   Country Spain (Movistar)   Device OnePlus 5T   Operating System Android 10 (Oxygen 10.0)   My Question or Issue In BETA version, I get the "no internet connec...

Ver

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Constantly having two Spotify pop-ups in notification bar

PlanPremiumCountryGermany DeviceHuawei Nova 2Operating SystemAndroid 8.0 My Question or IssueRecently Spotify is constantly showing two pop-ups when I pull the notification bar down, one the regular music player with the buttons and title info, and t...

Casual Listener

Plan Premium Country Germany  Device Huawei Nova 2 Operating System Android 8.0   My Question or Issue Recently Spotify is constantly showing two pop-ups when I pull the notificat...

Emilia_8

Community Legend

3018 Views

1 replies

0 likes

  • 3018 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slow App

Hello! I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership with the 4 of us and for everyone in my family it works gr...

Visitor

Hello!  I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership ...

nerfherder492

Visitor

6891 Views

6 replies

11 likes

  • 6891 Views
  • 6 replies
  • 11 likes