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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7120 Views

0 replies

7 likes

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Spotify does not start on Galaxy s9 / Android 10 / Knox 3.4.1

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9Operating SystemAndroid 10 with Knox 3.4.1 and security patch 1 june 2020 My Question or IssueI have been using Spotify without problem earlier. I had to recently perform a factory reset on my Galaxy S9...

Newbie

  Plan Premium Country Belgium Device Samsung Galaxy S9 Operating System Android 10 with Knox 3.4.1 and security patch 1 june 2020   My Question or Issue I have been using Spotif...

563 Views

0 replies

0 likes

android10
Knox
Samsung S9
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Can't disguise player "notification" when listening on PC

PlanPremiumCountrySpainDeviceOnePlus 7, Mi A1Operating SystemAndroid 10, Android Pie My Question or IssueUntil last week, when Spotify decides to "wake" on the phone while I'm listening on the PC, it shows the player in the notifications menu even if...

Casual Listener

Plan Premium Country Spain Device OnePlus 7, Mi A1 Operating System Android 10, Android Pie   My Question or Issue Until last week, when Spotify decides to "wake" on the phone while I'...

441 Views

0 replies

1 likes

Android
Connect
player
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Superuser Contribution How to download Spotfiy app on new Huawei smartphone?

Hello, How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery.Deezer and Tidal are available, but I can't find Spotify.Are you planning to release it s...

Gig Goer

Hello,   How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery. Deezer and Tidal are availa...

TamiVGFGarcia

Casual Listener

78449 Views

24 replies

6 likes

appgallery
huawei
  • 78449 Views
  • 24 replies
  • 6 likes

Device not compatable

PlanFreeCountry Netherlands DeviceHuawei P smart FIG-LX1Operating SystemAndroid 9 My Question or IssueHello, i am a new user here. I just made an account and wanted to download the app but it says my device is not compatable. I tried some suggested s...

Visitor

  Plan Free Country Netherlands   Device Huawei P smart FIG-LX1 Operating System Android 9   My Question or Issue Hello, i am a new user here. I just made an account and wan...

gabeweb

Newbie

631 Views

1 replies

1 likes

  • 631 Views
  • 1 replies
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Can't see album names in playlist anymore?

PlanFamilyCountryCanadaDeviceSamsung Galaxy A90Operating SystemAndroid 10 My Question or IssueI maintain a "master playlist" of some 6000 songs that I regularly update. In editing the playlist today, Spotify stopped showing me the names of the albums...

Newbie

Plan Family Country Canada Device Samsung Galaxy A90 Operating System Android 10   My Question or Issue I maintain a "master playlist" of some 6000 songs that I regularly update. In ed...

drred2510

Regular

1296 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution spotify codes are not showing on my phone or laptop

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able to read a code but i am unable to generate one any ...

Casual Listener

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able ...

spencer07

Visitor

12386 Views

9 replies

0 likes

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Superuser Contribution Autoplay

PlanFamily accountCountryTurkeyDeviceXiaomi Mi Note 10 LiteOperating SystemAndroid 10 My Question or IssueAutoplay is not working.

Visitor

Plan Family account Country Turkey Device Xiaomi Mi Note 10 Lite Operating System Android 10   My Question or Issue Autoplay is not working. 

Ivan

Spotify Legend

468 Views

1 replies

0 likes

autoplay
not working
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Playlists "Waiting To Download"

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueSo I have many playlists stuck on "Waiting to Download" I have done a clean install over 10 times, the tenth time I tried downloading a playlist...

Regular

Plan Premium Country United Kingdom Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue So I have many playlists stuck on "Waiting to Download"   I h...

463 Views

0 replies

0 likes

Download Playlists
Download Stalled
downloading music
waiting to download
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Lyrics not available

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note 8 ( SM N950F )Operating SystemAndroid 9 ( One UI 1.0 )App Version8.5.65.852 My Question or IssueI am not able to view the lyrics for any song. I have tried reinstalling the app as well. What should I d...

Newbie

Plan Premium Country India Device Samsung Galaxy Note 8 ( SM N950F ) Operating System Android 9 ( One UI 1.0 ) App Version 8.5.65.852   My Question or Issue I am not able to view the...

403 Views

0 replies

0 likes

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Spotify just isn't working... I've deinstalled, deleted everything, reinstalled, but it's not reacti

PlanPremiumCountryGermanyDeviceMotorola GOperating SystemAndroid My Question or IssueSpotify just isn't working I've deinstalled deleted everything reinstalled, when I click on an album it doesn't load. Yes I'm in WiFi and it's switched on....Other a...

Casual Listener

  Plan Premium Country Germany Device Motorola G Operating System Android   My Question or Issue Spotify just isn't working I've deinstalled deleted everything reinstalled, when ...

297 Views

0 replies

0 likes

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Spotify still using cellular even though it is turned OFF

Hi all, I have spotify on my Galaxy Note10+ with Android Version 10 and I specifically set "Download Using Cellular" to OFF. I tried to download a whole heap of songs at home using Wifi and after the gym this morning I had a message from My Data Mana...

Casual Listener

Hi all,   I have spotify on my Galaxy Note10+ with Android Version 10 and I specifically set "Download Using Cellular" to OFF. I tried to download a whole heap of songs at home using Wifi and ...

542 Views

0 replies

0 likes

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Superuser Contribution Spotify will only play a song for a minute and fifty seconds before skipping to another track.

PlanPremiumCountryUs DeviceLG G7 ThinQOperating System My Question or IssueSpotify will only play a song for a minute and fifty seconds before skipping to another track. How do I fix it? I've tried logging out, deleting the app, clearing storage.

Visitor

Plan Premium Country Us   Device LG G7 ThinQ Operating System     My Question or Issue Spotify will only play a song for a minute and fifty seconds before skipping to anothe...

Ivan

Spotify Legend

2281 Views

1 replies

0 likes

  • 2281 Views
  • 1 replies
  • 0 likes

Opens when phone restarts

PlanPremiumCountryNew Zealand Device(Samsung Galaxy 9+Operating SystemAndroid My Question or IssueEvery time my phone restarts spotify is opening up on its own and its now also draining the battery, its the highest user on my phone and I have not eve...

Newbie

Plan Premium Country New Zealand  Device (Samsung Galaxy 9+ Operating System Android   My Question or Issue Every time my phone restarts spotify is opening up on its own and its n...

399 Views

0 replies

0 likes

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Superuser Contribution [android] Podcast shows tab says "Something went wrong"

PlanPremiumCountryUnited StatesDeviceSamsung note 10Operating SystemAndroid 10My Question or IssueWhenever I am on mobile and go to the podcasts tab and press "shows" I get a "Something went wrong. Have another go?" alert. I'll press try again and no...

Casual Listener

Plan Premium Country United States Device Samsung note 10 Operating System Android 10 My Question or Issue Whenever I am on mobile and go to the podcasts tab and press "shows" I get a "Somet...

zoe_in_space

Newbie

5291 Views

14 replies

0 likes

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  • 14 replies
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Autoplay no longer working

After finishing song spotify used to play similar songs but now autoplay feature no longer working, i am tired of login/logout, clearing cache, uninstall. PlanFreeCountryIndia DeviceVIVO Y15Operating SystemAndroid Pie My Question or Issue

Visitor

After finishing song spotify used to play similar songs but now autoplay feature no longer working, i am tired of login/logout, clearing cache, uninstall.   Plan Free Country India &nb...

Billy-J

Spotify Star

507 Views

1 replies

0 likes

Free
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Album Titles Disappeared in Playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen looking at songs in a playlist, the album title is no longer displayed next to artist na...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When lo...

467 Views

0 replies

2 likes

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Superuser Contribution Premium user getting popup ads

Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.

Casual Listener

Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.

Elena

Moderator

507 Views

1 replies

2 likes

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Autoplay not working

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8Operating System My Question or IssueHi, I have problems with my autoplay feature. It stopped working all of sudden. I tried every solution I could find on the internet but nothing is fixing it. Thanks

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 8 Operating System   My Question or Issue Hi, I have problems with my autoplay feature. It stopped working all of sudden. I tried every...

Nefaelibata

Casual Listener

2345 Views

4 replies

4 likes

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Massive data usage by Spotify

PlanPremiumCountryUSADeviceSamsung Galaxy 8,Operating SystemAndroidI have been a premium member for several years. Almost all my playlists are downloaded over wifi because we have poor data coverage. I normally see Spotify use 1 to 2 gigs per month. ...

Visitor

Plan Premium Country USA Device Samsung Galaxy 8, Operating System Android I have been a premium member for several years. Almost all my playlists are downloaded over wifi because we have poo...

Conkarlis

Casual Listener

349 Views

1 replies

0 likes

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Clearing the queue on Android Mobile

PlanPremiumCountryUK DeviceSamsung S9Operating SystemAndroidMy Question or IssueI am increasingly frustrated by the inability to clear the queue on my Android phone. I see in the community posts the idea has been proposed since at least 2012. Is it r...

Regular

Plan Premium Country UK   Device Samsung S9 Operating System Android My Question or Issue I am increasingly frustrated by the inability to clear the queue on my Android phone.  I ...

295 Views

0 replies

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