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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395466 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 plusOperating SystemAndroid Oreo My Question or IssueMy issue is that since the new ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy 9 plus Operating Syst...
Spotify Legend
8704 Views
8 replies
0 likes
Plan PremiumCountryGermanyDeviceAsus ZenFone 7Operating SystemAndroid 10Spotify Version8.5.82.894 So, for a week now I can not access any Artist or Album pages. It only shows me either "Check your Internet connection and try again" or "Something went...
Plan Premium Country Germany Device Asus ZenFone 7 Operating System Android 10 Spotify Version 8.5.82.894 So, for a week now I can not access any Artist or Album pa...
Spotify Legend
1075 Views
5 replies
0 likes
Hi Community, numerous content won`t load (grey vinyl like patterns), play or seem completely unavailable on my partners family premium account (recently updated mobile application on Android 7.0 device) but works smoothly on the main account. After ...
Hi Community, numerous content won`t load (grey vinyl like patterns), play or seem completely unavailable on my partners family premium account (recently updated mobile application on Andro...
Spotify Legend
885 Views
7 replies
0 likes
The car mode (selected to always) switches back to regular every time the app is started again. Yes - in the car of course. Of course automatic mode doesn't work either. Often the app requires me to run the app and click play instead the play functio...
The car mode (selected to always) switches back to regular every time the app is started again. Yes - in the car of course. Of course automatic mode doesn't work either. Often the app requir...
Spotify Legend
608 Views
1 replies
0 likes
PlanFreeCountryGermanyDevice(Samsung Galaxy S7)Operating System(Android 8.0.0) My Question or IssueHello,I'm encountering issues with the Spotify shuffle mode on my android device.Everytime I play back an artists (20+ Albums) it's playing the same so...
Plan Free Country Germany Device (Samsung Galaxy S7) Operating System (Android 8.0.0) My Question or Issue Hello, I'm encountering issues with the Spotify shuffle mode on my android...
Spotify Legend
357 Views
1 replies
0 likes
PlanPremiumCountryINDIADeviceOppo K3Operating SystemANDROID 10 My Question or Issue If I switch away from Spotify and then back to the app, when a song is playing and I click on the song from the bottom bar, it does not open up in full screen. Howeve...
Plan Premium Country INDIA Device Oppo K3 Operating System ANDROID 10 My Question or Issue If I switch away from Spotify and then back to the app, when a song is play...
Spotify Legend
600 Views
1 replies
0 likes
Spotify version 8.5.82.894DeviceOnePlus 5TOperating SystemAndroid 10.0.0 With the latest update, I can't hear music when wired headset is connected. Spotify shows that music is playing but no sound. It's not an issue of headset/jack as other applicat...
Spotify version 8.5.82.894 Device OnePlus 5T Operating System Android 10.0.0 With the latest update, I can't hear music when wired headset is connected. Spotify shows that music is playi...
Spotify Legend
684 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceSamsung S20 Ultra 5GOperating SystemAndroid 10 / One UI 2.1 My Question or IssueSpotify keeps disconnecting with my Google devices. I have three Google Audio's connected in a group together and of years I have be...
Plan Premium Country United Kingdom Device Samsung S20 Ultra 5G Operating System Android 10 / One UI 2.1 My Question or Issue Spotify keeps disconnecting with my Google devices. I ha...
Spotify Legend
5876 Views
18 replies
7 likes
PlanPremiumCountryUSADeviceNote 8My Question or IssueMy widget is always blank unless a song is actually playing. Is this intended behavior? I'd like to be able to restart my music without having to open up the app. That's why it's there.
Plan Premium Country USA Device Note 8 My Question or Issue My widget is always blank unless a song is actually playing. Is this intended behavior? I'd like to be able to restart my music with...
Spotify Star
1543 Views
4 replies
1 likes
I have the Spotify app on my Pixel 3 (Android) phone. When I open an album or playlist I see a big green Shuffle Play button. I typically want the album or list played in order. How do I change that button to Play as the default?
I have the Spotify app on my Pixel 3 (Android) phone. When I open an album or playlist I see a big green Shuffle Play button. I typically want the album or list played in order. How...
Regular
2100 Views
4 replies
0 likes
PlanFreeCountryMéxico DeviceLanix ilium m1 Operating SystemAndroid 7.0 My Question or IssueWhen I enter spotify some images do not fully load this happens in images of artists or albums, the application is updated to the latest version and already cl...
Plan Free Country México Device Lanix ilium m1 Operating System Android 7.0 My Question or Issue When I enter spotify some images do not fully load this happens in ...
Not applicable
542 Views
4 replies
0 likes
Yesterday Spotify stopped working with my Sonos. I have my Echo set up to play music through my Sonos speaker and now Spotify will not work. When I asked Alexa to play music through my Spotify app she says this device does not support Spotify. If I a...
Yesterday Spotify stopped working with my Sonos. I have my Echo set up to play music through my Sonos speaker and now Spotify will not work. When I asked Alexa to play music through my Spotify app sh...
Spotify Legend
358 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 5G (just upgraded from S10, which worked fine). Operating SystemAndroid 10 My Question or IssueCan't transfer local files from desktop Spotify to Samsung S20. They're all greyed out. Worked on S10.
Plan Premium Country Canada Device Samsung Galaxy S20 5G (just upgraded from S10, which worked fine). Operating System Android 10 My Question or Issue Can't transfer...
Spotify Legend
631 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueThe "Hide this song" placement seems pretty terrible. It's right in between "Like" and "Add to Playlist" options, both positive reactions to a song you want to keep/mak...
Plan Premium Country USA Device Pixel 4a Operating System Android 11 My Question or Issue The "Hide this song" placement seems pretty terrible. It's right in between "Like" and "Add ...
Moderator
336 Views
1 replies
0 likes
Okay, so I've been using the local files set up to listen to songs that exist on my MacBook. This hasn't been an issue in the past. For context, from my Mac I allow Spotify to see local files, I add them to a new playlist, and then on my phone (Pixel...
Okay, so I've been using the local files set up to listen to songs that exist on my MacBook. This hasn't been an issue in the past. For context, from my Mac I allow Spotify to see local file...
Spotify Legend
1039 Views
5 replies
0 likes
PlanPremiumCountryNLDeviceSamsung Galaxy S10 Operating SystemAndroid 10 My Question or IssueSpotify wont connect to chromecast. It says that Spotify is not installed on the chromecast
Plan Premium Country NL Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Spotify wont connect to chromecast. It says that Spotify is not installe...
Spotify Legend
387 Views
1 replies
1 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy S20 UltraOperating SystemAndriod 10 My Question or IssueHello. After last update I have been having issues where songs randomly just skip/fast forward like 0.5 second or 1 second forward. sometimes it happ...
Plan Premium Country Norway Device Samsung Galaxy S20 Ultra Operating System Andriod 10 My Question or Issue Hello. After last update I have been having issues where songs randomly j...
Spotify Legend
10823 Views
3 replies
0 likes
PlanPremiumCountry DeviceTeclast T30Operating SystemAndroid My Question or IssueWhen I click the 3 dots next to a song, with the intention of adding it to a playlist, the screen darkens as if an overlay opens, but nothing comes up. I can't interact w...
Plan Premium Country Device Teclast T30 Operating System Android My Question or Issue When I click the 3 dots next to a song, with the intention of adding it to a playlist, th...
Spotify Legend
409 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDevicesamsung galaxy S20 UltraOperating Systemandroid 10 updated to last version My Question or Issueafter an android update a few days back spotify stops playing after about 20 to 30 seconds, if you push play it resumes....
Plan Premium Country Netherlands Device samsung galaxy S20 Ultra Operating System android 10 updated to last version My Question or Issue after an android update a few days b...
Spotify Legend
1647 Views
4 replies
0 likes
Premium for family CountryKazakhstan DeviceSamsung Galaxy a 8+ (2018)Operating SystemAndroid 9 My Question or IssueI have an issue, after new updates for android music stopped playing. But searching for new track or album is still working. I hope you...
Premium for family Country Kazakhstan Device Samsung Galaxy a 8+ (2018) Operating System Android 9 My Question or Issue I have an issue, after new updates fo...
Spotify Legend
600 Views
4 replies
0 likes
