Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110358 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222260 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578897 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476886 Views
577 replies
40 likes
PlanPremiumCountryIndiaDeviceGalaxy S6-SM-G920IOperating SystemAndroid 7 My Question or Issue:The queue button doesn't work on the Android app when a Song/Album Radio is playing, but does work on the desktop app, which is super weird and shouldn't be...
Plan Premium Country India Device Galaxy S6-SM-G920I Operating System Android 7 My Question or Issue: The queue button doesn't work on the Android app when a Song/Album Radio...
Spotify Legend
639 Views
1 replies
0 likes
PlanPremiumCountryU.S.DeviceSAMSUNG Galaxy 10Operating System My Question or IssueWhen listening to daily drive while running with earbuds, I can't skip podcasts in daily drive. There needs to be a USER option like other podcast interfaces where we c...
Plan Premium Country U.S. Device SAMSUNG Galaxy 10 Operating System My Question or Issue When listening to daily drive while running with earbuds, I can't skip podcasts in dai...
Not applicable
673 Views
2 replies
0 likes
PlanPremiumGermany DeviceSamsung S10Operating SystemAndroid 10.0 My Question or IssueIf you play tracks from a playlist in offline mode and stop playing, the track where you stopped the music is no longer where you stopped the music and closed Spotif...
Plan Premium Germany Device Samsung S10 Operating System Android 10.0 My Question or Issue If you play tracks from a playlist in offline mode and stop playing, the track where...
Spotify Legend
904 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDeviceGalaxy S10Operating SystemAndroid Oreo My Question or IssueHi, I have been having issues with the Spotify app chewing through my battery when I listen to video podcasts. I would like a way to disable video podcast...
Plan Premium Country United States Device Galaxy S10 Operating System Android Oreo My Question or Issue Hi, I have been having issues with the Spotify app chewing through my bat...
Spotify Legend
543 Views
1 replies
0 likes
PlanFrial-Trial 3 MonthsCountryRussiaDeviceBlackview A7Operating SystemAndroid 7.0My Question or IssueAfter I "Deleted data" of the application everything broke, I wanted to delete the downloaded content, and did not find any button for this, because...
Plan Frial-Trial 3 Months Country Russia Device Blackview A7 Operating System Android 7.0 My Question or Issue After I "Deleted data" of the application everything broke, I wanted to...
Spotify Legend
814 Views
3 replies
0 likes
Plan - PremiumCountry - DenmarkMy Question or IssueI have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look at the playlist.Ex. All Out 70s includes "Suzi Quatro Stumblin'...
Plan - Premium Country - Denmark My Question or Issue I have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look a...
Spotify Legend
1561 Views
5 replies
1 likes
PlanPremiumCountryAustraliaDeviceOppo r15proOperating SystemAndroid + android auto My Issue,When I connect to auto android and I play any tracks, the sound fluctuates.I have tried resetting my phone, android auto but the problem persists.I have tried...
Plan Premium Country Australia Device Oppo r15pro Operating System Android + android auto My Issue, When I connect to auto android and I play any tracks, the sound fluctuates. I hav...
Spotify Legend
4225 Views
4 replies
0 likes
Plan PremiumCountry UKDevice Pixel 4Operating System Android 10 My Question or IssueI recently switched phones to the Pixel 4, and I seemed to have lost a feature in the move over; I used to be able to control playback from the lock screen, but now t...
Plan Premium Country UK Device Pixel 4 Operating System Android 10 My Question or Issue I recently switched phones to the Pixel 4, and I seemed to have lost a featur...
Visitor
26155 Views
1 replies
4 likes
PlanFreeCountryUSADeviceSamsung Galaxy A20s My Question or IssueHello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped story nor my top 2020 songs playlist on my most used account, but when I log...
Plan Free Country USA Device Samsung Galaxy A20s My Question or Issue Hello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped stor...
Spotify Legend
817 Views
1 replies
0 likes
PlanPremiumCountryUkraineDevice(Realme X3 SuperZoom)Operating SystemAndroid 10Version8.5.85.894 My Question or IssueHello. I have faced with one problem recently so i'll tell about it. Everything was normal two days ago but when i tried to skip my so...
Plan Premium Country Ukraine Device (Realme X3 SuperZoom) Operating System Android 10 Version 8.5.85.894 My Question or Issue Hello. I have faced with one problem recently so i'll ...
Spotify Legend
1336 Views
3 replies
0 likes
PlanPremiumCountryDenmarkDeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueI have two issues related to podcasts and the play queue.1) When adding a podcast episode to the play queue, ca. 50% of the time, the episode is not added to ...
Plan Premium Country Denmark Device Google Pixel 3 Operating System Android 11 My Question or Issue I have two issues related to podcasts and the play queue. 1) When adding a podcas...
Spotify Legend
1297 Views
4 replies
2 likes
PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...
Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0) My Question or Issue From the very beginning of using Spotify on Android, albums an...
Spotify Legend
3347 Views
18 replies
1 likes
PlanFreeCountryTurkeyDeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueYesterday my Spotify wrapped banner wasn't showing. In the issue it says solved but banner still not showing and i don't see any update in play store.
Plan Free Country Turkey Device Samsung Galaxy J6+ Operating System Android Pie My Question or Issue Yesterday my Spotify wrapped banner wasn't showing. In the issue it says solved b...
Casual Listener
1852 Views
2 replies
1 likes
PlanPremiumCountryFrance DeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueDespite Spotify saying it fixed the issue, I'm still unable to see my 2020 Wrapped Story. I can see the top artists of 2020 in my country etc but ...
Plan Premium Country France Device Samsung Galaxy A5 (2017) Operating System Android Oreo My Question or Issue Despite Spotify saying it fixed the issue, I'm still unab...
Spotify Legend
3149 Views
5 replies
2 likes
DeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo frustrated with this. COME ON SPOTIFY GET IT TOGETHER! How to disable notification interruptions while listening to Spotify? There should be an easy way to disable notifications fro...
Device Samsung Note 8 Operating System Android 9 My Question or Issue So frustrated with this. COME ON SPOTIFY GET IT TOGETHER! How to disable notification inter...
Visitor
1441 Views
2 replies
1 likes
When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs... but then at some point they stop playing. If I change the song from the same artist it starts playing and then ag...
When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs... but then at some point they stop playing. If I change th...
Spotify Legend
779 Views
1 replies
0 likes
PlanPremiumCountryItalyDeviceSony SmartphoneOperating SystemAndroid Oreo My Question or IssueHi, this morning i tried listening to my playlist which i had downloaded on my phone as I am a Premium client. It started downloading again for some reason a...
Plan Premium Country Italy Device Sony Smartphone Operating System Android Oreo My Question or Issue Hi, this morning i tried listening to my playlist which i had downloaded on ...
Spotify Legend
820 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceNokia 7.2Operating SystemAndroidMy Question or IssueWhen I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs there, but the story won't show up. Someone already asked this earlier an...
Plan Premium Country Finland Device Nokia 7.2 Operating System Android My Question or Issue When I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs ther...
Moderator
1825 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueSo as of late I've watch 2020 wrapped roll out gradually across all my friends. However, I have yet to get a 2020 wrapped story.I got spotify back in late ...
Plan Free Country United States Device Samsung Galaxy S10 Operating System Android My Question or Issue So as of late I've watch 2020 wrapped roll out gradually across all my friends. Howeve...
Moderator
6347 Views
3 replies
2 likes
My issueI'm listening one song from a playlist and in the middle of the song it changes to another one from another playlistPlanPremiumCountryPortugalDeviceSamsung Galaxy A7 2018Operating SystemAndroid 9
My issue I'm listening one song from a playlist and in the middle of the song it changes to another one from another playlist Plan Premium Country Portugal Device Samsung Galaxy A7 2018 Opera...
Spotify Legend
1973 Views
6 replies
0 likes
