Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
40046 Views
65 replies
25 likes

40046 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876614 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876614 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
4 weeks ago
shahn321
Casual Listener
26108 Views
4 replies
0 likes

26108 Views
4 replies
0 likes

Login problem saying OFFLINE

Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again.I am using Galaxy S8, Android version 9, One UI 1.0, also my region have been set as USA. ...

user-removed
Visitor
Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again. I am using Galaxy S8, Android version...
2020-08-07 7:57:46 AM
2020-08-11 10:12:11 PM
vlodek
Visitor
413 Views
1 replies
1 likes
logged out

413 Views
1 replies
1 likes

keeps playing without sound after phone call

keeps playing without sound after phone call.sometimes doesnt play at all i have to restart the app 2-3 times for it to play.i hate to pay for such silly app if i ll have to restart after each call.PlanPremiumCountryturkey Devicexaomi mi a3Operating ...

marrowgar3119
Visitor
keeps playing without sound after phone call.sometimes doesnt play at all i have to restart the app 2-3 times for it to play.i hate to pay for such silly app if i ll have to restart after each call. ...
2020-08-11 8:18:48 PM
2020-08-11 8:42:14 PM
Joel-M
Composer
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

Solved!!Superuser Contribution I can't download my local files

PlanPremiumCountryBrazilDeviceMotorola MotoG8Operating SystemWindows 10 Home Single Language My Question or IssueSo, this method to get your music files in the mobile version of the app is not new to me, I used to do it frequently a long time ago but...

Lucas_Gui
Casual Listener
Plan Premium Country Brazil Device Motorola MotoG8 Operating System Windows 10 Home Single Language My Question or Issue So, this method to get your music files in the mobile version...
2020-08-07 3:16:12 PM
2020-08-11 8:35:55 PM
Lucas_Gui
Casual Listener
1268 Views
3 replies
1 likes

1268 Views
3 replies
1 likes

Not entering car mode automatically with my device

Spotify does not enter car mode when it connects to the bluetooth FM adapter I have in my car. How do I tell Spotify that it should switch into car mode whenever my Android phone connects to it? Surely it should be as simple as choosing the device fr...

Combatter
Casual Listener
Spotify does not enter car mode when it connects to the bluetooth FM adapter I have in my car. How do I tell Spotify that it should switch into car mode whenever my Android phone connects to it...
2020-06-29 9:00:55 AM
2020-08-11 5:34:51 PM
Combatter
Casual Listener
2420 Views
2 replies
4 likes

2420 Views
2 replies
4 likes

Found a solution to virtually all Samsung Galaxy S6 Tablet I have been having.

For weeks I've had nothing but problems with Spotify (premium) on my Android tablet. Every issue you can think of pretty much. I realized that on my tablet, my Time & Date was (for whatever reason) 2 hours ahead of my actual time zone (and time zone ...

Ajmcc
Casual Listener
For weeks I've had nothing but problems with Spotify (premium) on my Android tablet. Every issue you can think of pretty much. I realized that on my tablet, my Time & Date ...
2020-08-11 5:20:39 PM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

Solved!!Superuser Contribution UI changes do not happen on my older Spotify account

CountryBelgiumDeviceSamsung Galaxy a50Operating SystemAndroid 10 Hi! I was lately thinking about those UI changes happend at the beginning of the year. I still don't have it on my account, so I tried making another account. That new account actually ...

NoahMbeast22
Casual Listener
Country Belgium Device Samsung Galaxy a50 Operating System Android 10 Hi! I was lately thinking about those UI changes happend at the beginning of the y...
2020-08-09 5:18:32 PM
2020-08-11 5:01:15 PM
Mihail
Spotify Legend
1487 Views
3 replies
0 likes

1487 Views
3 replies
0 likes

Superuser Contribution More Recently Played

This applies mostly to Android, but a little bit to the desktop as well. How do I see more than 12 items in the Recently Played tab? I'm coming from Google Play Music and so far I find Spotify to be incredibly limiting. The main way I would usually l...

Eric129
Visitor
This applies mostly to Android, but a little bit to the desktop as well. How do I see more than 12 items in the Recently Played tab? I'm coming from Google Play Music and so far I f...
2020-08-08 7:46:26 PM
2020-08-11 4:22:30 PM
Mihail
Spotify Legend
974 Views
2 replies
0 likes

974 Views
2 replies
0 likes

Superuser Contribution Spotify stopped while opening YoWhatsApp?

PlanFree/PremiumCountry Device(Android 9, Xiaomi k20 pro) My Question or IssueI am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhatsApp Messages-Tone to "none" but this leads to Spotify crashing when I receiv...

TriciaThornton
Casual Listener
Plan Free/Premium Country Device (Android 9, Xiaomi k20 pro) My Question or Issue I am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhat...
2020-08-10 10:56:53 AM
2020-08-11 4:09:13 PM
TriciaThornton
Casual Listener
459 Views
2 replies
0 likes

459 Views
2 replies
0 likes

Superuser Contribution Volume through "connect to device" Bug

PlanFreeCountryEcuador My phone: OnePlus 5T Version: Android 10 Playing a song from my phone to an Amazon Echo through the "connect to a device" feature does not let me control the volume of said speaker how it's supposed to. (Check detailed explanat...

Camachosky
Newbie
Plan Free Country Ecuador My phone: OnePlus 5T Version: Android 10 Playing a song from my phone to an Amazon Echo through the "connect to a device" featu...
2020-08-07 5:28:41 AM
2020-08-11 3:58:45 PM
Mihail
Spotify Legend
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Group session is Premium only but I have premium

PlanPremium DuoCountryRomaniaDeviceSamsung Galaxy J5Operating SystemAndroid Pie My Question or IssueI got "Group session is Premium only (for now)" but I have Premium Duo.

aafras
Newbie
Plan Premium Duo Country Romania Device Samsung Galaxy J5 Operating System Android Pie My Question or Issue I got "Group session is Premium only (for now)" but I have Premium Du...
2020-08-11 11:40:20 AM
2020-08-11 2:00:51 PM
Noah
Spotify Star
3783 Views
1 replies
1 likes

3783 Views
1 replies
1 likes

Superuser Contribution syncing playlists

PlanPremiumCountryUSADeviceGalaxy Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI noticed recently that some of my songs are greyed out on my phone, but they are not on my desktop I want to sync the playlists but I cant ...

1224167805
Music Fan
Plan Premium Country USA Device Galaxy Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I noticed recently that some of my songs are greyed out on ...
2020-08-09 5:34:50 PM
2020-08-11 12:16:44 PM
Elena
Moderator
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Superuser Contribution app do not work

PlanFree/PremiumCountryUKDevicexiaomiOperating SystemandroidMy Question or IssueHi everyone,Long time ago I open a spotify account. I cant open my account through my phone. Always tell me that I am offline or not connected. but I can connect through ...

marion4401
Visitor
Plan Free/Premium Country UK Device xiaomi Operating System android My Question or Issue Hi everyone, Long time ago I open a spotify account. I cant open my account through my phone. Always...
2020-08-11 11:23:15 AM
2020-08-11 11:47:22 AM
Elena
Moderator
340 Views
2 replies
1 likes

340 Views
2 replies
1 likes

Superuser Contribution Liked songs list dissapeared

PlanPremium for StudentsCountryMexicoDeviceSamsung Grand PrimeOperating SystemAndroid MarshmallowHi! This past week I've been having troubles with the Liked songs list, it just dissapeared and when I rap on it the app closes. The songs that should be...

ValeNuñez
Casual Listener
Plan Premium for Students Country Mexico Device Samsung Grand Prime Operating System Android Marshmallow Hi! This past week I've been having troubles with the Liked songs list, it just dissap...
2020-08-03 9:09:31 AM
2020-08-11 8:00:19 AM
ValeNuñez
Casual Listener
311 Views
2 replies
0 likes

311 Views
2 replies
0 likes

Messing with quality messed up songs

Ok so I turned the sound quality up to high and now all my songs are messed up. I can't hear the drums in any of the songs like I could before is there anyway to fix this issue?

user-removed
Visitor
Ok so I turned the sound quality up to high and now all my songs are messed up. I can't hear the drums in any of the songs like I could before is there anyway to fix this issue?
2020-07-31 7:37:16 PM
2020-08-11 5:26:50 AM
user-removed
Not applicable
747 Views
2 replies
0 likes

747 Views
2 replies
0 likes

Why can't I see the tracklists on certain albums

I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not.Thank you!

fj15
Visitor
I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not. Thank you! 🙂
2020-08-10 12:32:44 AM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

Solved!!Superuser Contribution Offline Playlist for Nvidia Shield

PlanPremiumDeviceNvidia Shield Operating SystemAndroid Oreo My Question or IssueI've been using Spotify for years and was always happy with the functionality on my desktop or mobile phones. I recently purchased a nvidia shield, that is now acting as ...

Snowhecht
Casual Listener
Plan Premium Device Nvidia Shield Operating System Android Oreo My Question or Issue I've been using Spotify for years and was always happy with the functionality on my desk...
2020-08-07 10:00:18 AM
2020-08-10 6:39:09 PM
Snowhecht
Casual Listener
1273 Views
2 replies
1 likes
local file
Nvidia shield
shield tv

1273 Views
2 replies
1 likes

App started to crush after launching on Samsung Galaxy M30s

PlanPremiumCountryRussiaDeviceSamsung Galaxy M30sOperating SystemAndroid My Question or IssueToday Spotify on my Android started to crush after launching. I tried to reinstall app and reboot device, nothing works.

Aleksandr667
Casual Listener
Plan Premium Country Russia Device Samsung Galaxy M30s Operating System Android My Question or Issue Today Spotify on my Android started to crush after launching. I tried to ...
2020-08-10 12:51:35 PM
2020-08-10 6:18:56 PM
Aleksandr667
Casual Listener
439 Views
2 replies
0 likes
Android
App problem
Samsung Galaxy M30s

439 Views
2 replies
0 likes

Solved!! Only playing introductions

PlanFree/PremiumCountry DeviceOnePlus 8Operating SystemAndroid Oxygen My Question or IssueAfter about 15 songs, it switches to only playing song intros (15 seconds). I have to uninstall and reinstall for it to work temporarily. Any assistance is appr...

JB3stix
Casual Listener
Plan Free/Premium Country Device OnePlus 8 Operating System Android Oxygen My Question or Issue After about 15 songs, it switches to only playing song intros (15 seconds)...
2020-08-10 2:29:41 AM
2020-08-10 6:17:50 PM
Billy-J
Spotify Star
2594 Views
5 replies
0 likes

2594 Views
5 replies
0 likes

Bug Artist

I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the application. Even when the song on the phone goes and I tr...

JDenmusic
Casual Listener
I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the applica...
2020-08-08 2:11:48 AM
2020-08-10 4:28:49 PM
JDenmusic
Casual Listener
434 Views
2 replies
0 likes

434 Views
2 replies
0 likes

I can't follow Spotify links un Parler app.

PlanFree/PremiumCountry DeviceXiaomiOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try yo follow a link to open.spotify.com from a Parley I get an error.Links are like:spotify://track/0HdPlhaH6NkJ6ARMkasWFJ?si=yJS_...

Franjcrespo
Casual Listener
Plan Free/Premium Country Device Xiaomi Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I try yo follow a link to open.spotify.com from...
2020-08-08 2:30:19 PM
2020-08-10 3:16:41 PM
Billy-J
Spotify Star
785 Views
7 replies
0 likes
Parler

785 Views
7 replies
0 likes

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