Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118033 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237575 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598336 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490914 Views
581 replies
42 likes
hello,I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my account on both my phone and computer, and downloaded the p...
hello, I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my accoun...
Spotify Legend
544 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceGalaxy 8 Operating SystemAndroid My Question or IssueThis is really annoying. My SD Card gets deleted and Spotify tries to dl to my phones HD. Also this website is really bad. Its not easy to find how to post and does not ...
Plan Premium Country USA Device Galaxy 8 Operating System Android My Question or Issue This is really annoying. My SD Card gets deleted and Spotify tries to dl ...
Spotify Legend
522 Views
1 replies
0 likes
PlanPremium (family plan)CountryCanadaDeviceSamsung galaxy s7Operating SystemAndroid Nougat My Question or Issue I have a fairly large playlist, but alot of the music has gotten kind of old to me. When I use spotify nowadays, I usually let spotify ru...
Plan Premium (family plan) Country Canada Device Samsung galaxy s7 Operating System Android Nougat My Question or Issue I have a fairly large playlist, but alot of the music...
Spotify Legend
751 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceOnePlus 8Operating SystemOxygenOS (Android 11)My Question or IssueI noticed my autoplay hasn't been working so I tried some things and got it to work again by force stopping the app and reopening it. Autoplay would then work...
Plan Premium Country US Device OnePlus 8 Operating System OxygenOS (Android 11) My Question or Issue I noticed my autoplay hasn't been working so I tried some things and got it to work again...
Spotify Legend
408 Views
1 replies
0 likes
PlanFree/PremiumCountryNorwayDeviceAndroid, WindowsOperating System My Question or IssueSpotify keeps pausing music randomly - this happens on my Android Phone and Windows Laptop. I have tried signing out of all devices and Uninstalled / installed ap...
Plan Free/Premium Country Norway Device Android, Windows Operating System My Question or Issue Spotify keeps pausing music randomly - this happens on my Android Phone and Wind...
Spotify Legend
637 Views
1 replies
0 likes
PlanPremiumCountryItalyDevice(Huawei P20 LIte)Operating System(Android 9) My Question or IssueThe "Mi piace" heart-shaped button (I think it is the equivalent of the English "Add to favorites") is no longer working on the android app. Whenever i clic...
Plan Premium Country Italy Device (Huawei P20 LIte) Operating System (Android 9) My Question or Issue The "Mi piace" heart-shaped button (I think it is the equivalent of the English ...
Spotify Legend
1122 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung S10Operating SystemAndroid 10, UI 2.5 My Question or IssueSince a few weeks my Spotify doesn't work properly. When starting up the first 10 seconds are okay. I can play songs and switch to others. After thos...
Plan Premium Country Netherlands Device Samsung S10 Operating System Android 10, UI 2.5 My Question or Issue Since a few weeks my Spotify doesn't work properly. When starting up the ...
Spotify Legend
869 Views
2 replies
0 likes
I have many songs added to my playlist from my PC and downloaded on my phone.Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i select it directly PlanPremiumCountryGermanyDeviceHu...
I have many songs added to my playlist from my PC and downloaded on my phone. Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i...
Spotify Legend
1172 Views
3 replies
1 likes
PlanPremiumCountrySwissDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI use the Spotify URI to play my albums or play audio books for my child with a shortcut on homescreen.The URI to play a album is the following:spotify:album:ID_OF_...
Plan Premium Country Swiss Device Galaxy S10 Operating System Android 10 My Question or Issue I use the Spotify URI to play my albums or play audio books for my child with a shortcut...
Spotify Legend
8027 Views
5 replies
3 likes
Hallo, meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt, war das natürlich keine gute Erfahrung. Eine Erklärung dafü...
Hallo, meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt,...
Casual Listener
868 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceMoto G7Operating SystemAndroid Oreo My Question or IssueHi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The playback always stops at the 2:29 mark on the song "Thug Tears" and also on many ot...
Plan Premium Country Argentina Device Moto G7 Operating System Android Oreo My Question or Issue Hi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The pl...
Moderator
746 Views
3 replies
1 likes
I have been trying out various players to play flac files on my note II in my car. I am using Power Amp and Winamp. I am not crazy about either one of them. Soundwise Power Amp seem to be bolder but Winamp displays files better. Would be curious what...
I have been trying out various players to play flac files on my note II in my car. I am using Power Amp and Winamp. I am not crazy about either one of them. Soundwise Power Amp seem...
Casual Listener
20861 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S20+, Galaxy Watch Active 2Operating SystemAndroid 11, Tizen 5.5.0.1 My Question or IssueI just got a Galaxy Watch Active 2 and if I use the Spotify Widget on my watch, there is a constant "Spotify connection...
Plan Premium Country USA Device Samsung Galaxy S20+, Galaxy Watch Active 2 Operating System Android 11, Tizen 5.5.0.1 My Question or Issue I just got a Galaxy Watch Active 2 and if I...
Spotify Legend
1261 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung s20Operating SystemAndroid 11 Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per hour) and having the app running in the background, also I noticed my phone is getting som...
Plan Premium Country Germany Device Samsung s20 Operating System Android 11 Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per ...
Casual Listener
1182 Views
2 replies
0 likes
PlanPremiumCountryGreeceDeviceGalaxy S9 plusOperating SystemAndroid 10 My Question or IssueHello all, This is the third time happened to me this year, I have lost all my downloaded albums (not playlists) on my android phone. I always have the onlien ...
Plan Premium Country Greece Device Galaxy S9 plus Operating System Android 10 My Question or Issue Hello all, This is the third time happened to me this year, I have lost al...
Moderator
503 Views
1 replies
0 likes
PlanFreeCountryMacedoniaDeviceSamsung Galaxy A21sOperating SystemAndroid 10 My Question or IssueHello,When watching The Joe Rogan Experience podcast on my mobile phone, specifically episode #1575, the "description" of the episode is blocking me from ...
Plan Free Country Macedonia Device Samsung Galaxy A21s Operating System Android 10 My Question or Issue Hello, When watching The Joe Rogan Experience podcast on my mobile phone, spe...
Spotify Legend
1477 Views
7 replies
0 likes
This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth connection, so I've pretty much narrowed it down to an issue...
This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth conne...
Moderator
689 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung A40, Oneplus 7 Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it crashes anytime I try to change song. I have tried clearing the cache and data...
Plan Premium Country UK Device Samsung A40, Oneplus 7 Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it ...
Spotify Legend
473 Views
1 replies
0 likes
PlanFree/PremiumFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Free Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
Spotify Legend
709 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceBlackBerry DTEK50Operating SystemAndroid Marshmallow My Question or IssueSome weeks prior to now my Google Clock App started using the standard sound for an alarm in stead of the chosen playlist.It still shows the play...
Plan Premium Country Germany Device BlackBerry DTEK50 Operating System Android Marshmallow My Question or Issue Some weeks prior to now my Google Clock App started using the st...
Spotify Legend
3228 Views
3 replies
1 likes
