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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375448 Views

541 replies

34 likes

Account
Free
  • 375448 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Superuser Contribution Dissapointing accessibility features on Android application

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid version 11 My Question or IssueI've just gone from iOS to Android and I'm loving it.. except for the poorly designed rendition of the Spotify app. Not being able to queue tracks,...

Newbie

Plan Premium Country Australia Device Google Pixel 4a Operating System Android version 11   My Question or Issue I've just gone from iOS to Android and I'm loving it.. except for the p...

Ver

Spotify Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "e" before song title

I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My ...

Regular

I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play? Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro l...

Ver

Spotify Legend

3022 Views

5 replies

0 likes

Other
  • 3022 Views
  • 5 replies
  • 0 likes

[Android][Developer] Sleep mode

I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??

Visitor

I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??

259 Views

0 replies

0 likes

Android
Developer
  • 259 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't allow me to use bluetooth to pause

PremiumUnited States Pixel 3aAndroid 11 I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone buttons. I can hit the button for play which successfully causes it to play, but the button...

Visitor

Premium United States   Pixel 3a Android 11   I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone but...

Alex

Spotify Legend

2674 Views

1 replies

0 likes

  • 2674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing liked songs stops playback

PlanPremiumCountryThe NetherlandsDevicePc and PhoneOperating SystemWindows 10 + Android 9My Question or IssueSo, I'm aware that Spotify for Windows is awfully slow with syncing the liked songsI like on my android app. This never was a problem for me,...

Casual Listener

Plan Premium Country The Netherlands Device Pc and Phone Operating System Windows 10 + Android 9 My Question or Issue So, I'm aware that Spotify for Windows is awfully slow with syncing the ...

Ver

Spotify Legend

1164 Views

3 replies

0 likes

  • 1164 Views
  • 3 replies
  • 0 likes

Superuser Contribution my data is using 5x what is should be using when streaming

I'm on a premium plan, using an S9 galaxy. I've been paying for about 4 years. When streaming spotify and using my phones data, the data usage is abnormally high. I have the cellular streaming setting to "very high" and it has been like that for year...

Newbie

I'm on a premium plan, using an S9 galaxy.  I've been paying for about 4 years.   When streaming spotify and using my phones data, the data usage is abnormally high.  I have the cell...

Jeremy

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Length/Display Error

PlanPremium CountryUSA DeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueSo, this is sort of a strange issue to describe, but I've been having it for several weeks. At random intervals, my phone will get stuck showing a singula...

Visitor

Plan Premium   Country USA   Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue So, this is sort of a strange issue to describe, but I've...

Ivan

Spotify Legend

1351 Views

1 replies

0 likes

Android
display
Glitch
Mobile
s20+
  • 1351 Views
  • 1 replies
  • 0 likes

Lyrics is cut off when font size and display size are large.

PlanFreeCountryTaiwan DeviceGoogle Pixel 4a (non 5G)Operating SystemAndroid 11Spotify Version8.5.82.894 My Question or IssueMy synchrony lyrics is cut off when I set my font size and display size into large.I showed the difference between default fon...

Casual Listener

Plan Free Country Taiwan   Device Google Pixel 4a (non 5G) Operating System Android 11 Spotify Version 8.5.82.894   My Question or Issue My synchrony lyrics is cut off whe...

songassistant

Composer

4107 Views

2 replies

0 likes

Android
lyrics
  • 4107 Views
  • 2 replies
  • 0 likes

Solved!! Behind the Lyrics cutoff - Moto Z Play

Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle.This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way cannot fully use the spotify service i paid for.In th...

Casual Listener

Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle. This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way ...

songassistant

Composer

1783 Views

6 replies

0 likes

Behind the lyrics
  • 1783 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Podcast is downloaded but needs internet to play

PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 11My Question or IssueI was listening to a Joe Rogan episode that I had downloaded and it stopped playing while I was running. (Where I live the service is spotty so I always down...

Casual Listener

Plan Premium Country United States Device Pixel 4 XL Operating System Android 11 My Question or Issue I was listening to a Joe Rogan episode that I had downloaded and it stopped playing whil...

Alex

Spotify Legend

9624 Views

3 replies

0 likes

  • 9624 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung lockscreen switches between showing album art and not showing album art

PlanPremiumCountryUSADeviceSamsung J3 StarOperating SystemAndroidMy Question or IssueWhenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like ...

Visitor

Plan Premium Country USA Device Samsung J3 Star Operating System Android My Question or Issue Whenever I listen to music on my phone, it switches between showing standard text and showing th...

Ivan

Spotify Legend

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Breaks when Using Smartwatch in Remote Mode

PlanPremium DeviceTested on Samsung Galaxy S9 and Samsung Galaxy S20Operating SystemAndroid 10 Info about Smartwatch:Samsung Galaxy Watch 3, One UI Watch version 2.0, Tizen version 5.5.0.1 When I have the Spotify App installed on my smartwatch, and u...

Visitor

Plan Premium   Device Tested on Samsung Galaxy S9 and Samsung Galaxy S20 Operating System Android 10   Info about Smartwatch: Samsung Galaxy Watch 3, One UI Watch version 2.0, Tize...

Alex

Spotify Legend

549 Views

1 replies

2 likes

  • 549 Views
  • 1 replies
  • 2 likes

Superuser Contribution "no internet connection" in Adroid, but i have data conectivity

Plan Free Country Spain (Movistar) Device OnePlus 5T Operating System Android 10 (Oxygen 10.0) My Question or IssueIn BETA version, I get the "no internet connection" warning but I have 4G or WiFi connectivity, Spotify doesn't download anything, no m...

Casual Listener

Plan Free   Country Spain (Movistar)   Device OnePlus 5T   Operating System Android 10 (Oxygen 10.0)   My Question or Issue In BETA version, I get the "no internet connec...

Ver

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Constantly having two Spotify pop-ups in notification bar

PlanPremiumCountryGermany DeviceHuawei Nova 2Operating SystemAndroid 8.0 My Question or IssueRecently Spotify is constantly showing two pop-ups when I pull the notification bar down, one the regular music player with the buttons and title info, and t...

Casual Listener

Plan Premium Country Germany  Device Huawei Nova 2 Operating System Android 8.0   My Question or Issue Recently Spotify is constantly showing two pop-ups when I pull the notificat...

Emilia_8

Community Legend

2995 Views

1 replies

0 likes

  • 2995 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slow App

Hello! I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership with the 4 of us and for everyone in my family it works gr...

Visitor

Hello!  I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership ...

nerfherder492

Visitor

6775 Views

6 replies

11 likes

  • 6775 Views
  • 6 replies
  • 11 likes

Local files won’t play on phone

Plan: Premium Device: Samsung galaxy s7 I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them anyd they are just grayed out. I have premium I didn’t download them form any illegal sources and...

Visitor

Plan: Premium   Device: Samsung galaxy s7   I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them any d they are just grayed ...

songassistant

Composer

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Goodbye Spotify - No Chromecast support and...

I've been paying for Spotify premium for about a year. Today, I cancelled my subscription. The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling. Chromecast is a HUGE leap forward in Android technology. Airpl...

Regular

I've been paying for Spotify premium for about a year.  Today, I cancelled my subscription.  The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling....

Engenes

Casual Listener

41107 Views

112 replies

94 likes

  • 41107 Views
  • 112 replies
  • 94 likes

Superuser Contribution Possible Shuffle bug/ UI problem

My Question or Issue:I have found a possible bug/ UI problem regarding the "Discovery Weekly"; "Dein Mix der Woche" playlist. It also seems to affect the "Mixtape" playlists as well. The problem here is that if you have listend to a playlist in shuff...

Casual Listener

My Question or Issue: I have found a possible bug/ UI problem regarding the "Discovery Weekly"; "Dein Mix der Woche" playlist. It also seems to affect the "Mixtape" playlists as well.   ...

Jeremy

Spotify Legend

2414 Views

6 replies

0 likes

Bug Playlist
bug shuffle
  • 2414 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify showing as disconnected on car stereo

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note 9Operating SystemAndroid v10 Car stereo Spotify showing disconnected. Music still plays however no song info shows on screen and no controls active can only control via phone.I have already Un...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note 9 Operating System Android v10   Car stereo Spotify showing disconnected.  Music still plays however no song i...

Elena

Moderator

1019 Views

1 replies

0 likes

  • 1019 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes immediately on S9 Android 10

PlanPremiumCountryUKDevice(Samsung S9)Operating System(Android 10) My Question or IssueI just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open and use Spotify since! I install the app then clicl on it the Spotify app ap...

Casual Listener

Plan Premium Country UK Device (Samsung S9) Operating System (Android 10)   My Question or Issue I just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open ...

NisseN01

Music Fan

8471 Views

65 replies

6 likes

  • 8471 Views
  • 65 replies
  • 6 likes