Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209503 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209503 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558853 Views

78 replies

3 likes

  • 558853 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461914 Views

575 replies

39 likes

Account
Free
  • 461914 Views
  • 575 replies
  • 39 likes

Superuser Contribution Unable to download songs on Nokia 8.3 5G

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says marked for download but it shows this exclamation m...

Visitor

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says ...

Elena

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution the payer's random order button is running alone

PlanPremiumCountryBrazilDevice(Moto g7 Play)Operating System(Android Oreo) My Question or Issuewhenever i start the app and select the play list i click on the song, the song is played but follows in random order so i have to go and disable the butto...

Visitor

Plan Premium Country Brazil Device (Moto g7 Play) Operating System (Android Oreo)   My Question or Issue whenever i start the app and select the play list i click on the song, the...

Elena

Moderator

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics

PlanPremium family CountryMexicoDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueMy app don't show me the lyrics option, I have the premium family membership, I'm the master account and just in my account the lyrics option doesn't ...

Casual Listener

Plan Premium family  Country Mexico Device Samsung Galaxy s10 Operating System Android    My Question or Issue My app don't show me the lyrics option, I have the premium fami...

Elena

Moderator

675 Views

1 replies

1 likes

  • 675 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't download on my Galaxy S9

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroidMy Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other app install...

Visitor

Plan Premium Country US Device Samsung Galaxy 9 Operating System Android My Question or Issue Every time I try to download Spotify off of the play store, when I click the install button it s...

Elena

Moderator

1186 Views

1 replies

0 likes

Android
installation
  • 1186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Podcasts can not be shown

PlanPremiumCountryGermanyDevice(Huawei P30 Pro)Operating System(Android 10) My Question or IssueSince 2 weeks the sections 'Podcasts - Downloads' and 'Podcasts - Shows' can not be shown. It only says something like "Sorry, something went wrong. You w...

Visitor

Plan Premium Country Germany Device (Huawei P30 Pro) Operating System (Android 10)   My Question or Issue Since 2 weeks the sections 'Podcasts - Downloads' and 'Podcasts - Shows' can n...

user-removed

Not applicable

3211 Views

18 replies

1 likes

  • 3211 Views
  • 18 replies
  • 1 likes

How do I change the language in your app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Community Legend

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

Spotify does not connect to Wifi (Android 10)

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other apps are working perfectly when I'm connected to the wifi. More so, ...

Casual Listener

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10 My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other...

tinandreablanco

Casual Listener

2796 Views

4 replies

0 likes

  • 2796 Views
  • 4 replies
  • 0 likes

Solved!! Spotify not playing on my phone

PlanPremiumCountryUSADeviceLG V30+Operating SystemAndroid Pie(Version 9) My Question or IssueSpotify isn't working on my phone currently, but will work on the web browser and all other media outlets(speakers connected to Spotify). The other day, whil...

Casual Listener

Plan Premium Country USA Device LG V30+ Operating System Android Pie(Version 9)   My Question or Issue Spotify isn't working on my phone currently, but will work on the web browser and...

Bennyscrap

Casual Listener

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Spotify will not update or open anymore, I have tried everything

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issuemy original issue was that I didn't have access to the Spotify wrapped story on my android (my phone would not let me update the app). I tried to restart my phone, restart the app, a...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S9     My Question or Issue my original issue was that I didn't have access to the Spotify wrapped story on...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant pay for spotify

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russian paypal, spotify sad for me, that i cant pay wit...

Visitor

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russ...

Xenia

Spotify Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Goofball question re Local Files option

PlanPremiumCountryUSADeviceseveral Samsung Galaxy phonesOperating SystemAndroid 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11 My Question or IssueI know this is goofy but it's for real. Would someone please post, via screenshots, t...

Visitor

Plan Premium Country USA Device several Samsung Galaxy phones Operating System Android 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11   My Question or Issue I kn...

Alex

Spotify Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist folders glitched on Android

PlanPremiumCountryUSADeviceSamsung Galaxy S9 and Desktop PCOperating SystemAndroid 10 and Windows 10 My Question or IssueAbout a month ago I was organizing my playlists into folders on my PC. I don't remember exactly what I did but the app glitched a...

Visitor

Plan Premium Country USA Device Samsung Galaxy S9 and Desktop PC Operating System Android 10 and Windows 10   My Question or Issue About a month ago I was organizing my playlists into ...

Jeremy

Spotify Legend

652 Views

1 replies

1 likes

Android 10
folders
  • 652 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify does not work anywhere on S8+

PlanPremiumCountryUSADeviceSamsung Galaxy S8+My Question or IssueMy issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without ever starting. I had a laptop connected, added spotify to the li...

Visitor

Plan Premium Country USA Device Samsung Galaxy S8+ My Question or Issue My issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without...

Mihail

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible that I have not gotten a Wrapped 2020 story due to innactivity?

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I have still not recieved my Wrapped 2020 story even ...

Casual Listener

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I ...

megapcjones

Regular

1763 Views

3 replies

0 likes

Android
Story
Wrapped 2020
  • 1763 Views
  • 3 replies
  • 0 likes

[Android][Other] My wrapper 2020 doesn't work

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this?

Visitor

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this? 

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Solved!! [Android] Trouble on trying to open the Wrapped 2020

First topic around here.Here's my info:Redmi 8, Android 10, Free account. I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i think it's because of my phone mark I don't know. When I try to o...

Regular

First topic around here. Here's my info: Redmi 8, Android 10, Free account.   I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i t...

goldfisheet

Newbie

1189 Views

2 replies

2 likes

  • 1189 Views
  • 2 replies
  • 2 likes

This App is Incompatible with your device (Samsung A80)

PlanPremiumCountry DeviceSamsung Galaxy A80Operating SystemAndroid 10 My Question or IssueI accidentally deleted Spotify off of my phone last night and, when I went to re-install it, it said that the app is incompatible with my device. I have had spo...

Visitor

Plan Premium Country   Device Samsung Galaxy A80 Operating System Android 10   My Question or Issue I accidentally deleted Spotify off of my phone last night and, when I went to r...

Billy-J

Spotify Star

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huge Sound quality issue since May Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy A6+Operating SystemAndroid 10 -> One UI 2 My Question or IssueI'm experiencing sound issues when using Spotify (maybe) since Android 10 latest update two weeks ago.On some tracks, not always the same...

Music Fan

Plan Free/Premium Country Belgium Device Samsung Galaxy A6+ Operating System Android 10 -> One UI 2   My Question or Issue I'm experiencing  sound issues when using Spotify (ma...

Katerina

Spotify Legend

4349 Views

18 replies

0 likes

  • 4349 Views
  • 18 replies
  • 0 likes

Wrapped 2020 Share Link is Empty

PlanPremiumCountryUK / EnglandDeviceHuawei P10Operating SystemAndroid 9(.1) My Question or IssueWrapped 2020 works a treat, but I cannot share. When I use the share button, all the methods of sharing (including directly copying the link or the share ...

Casual Listener

Plan Premium Country UK / England Device Huawei P10 Operating System Android 9(.1)   My Question or Issue Wrapped 2020 works a treat, but I cannot share. When I use the share button, a...

595 Views

0 replies

0 likes

  • 595 Views
  • 0 replies
  • 0 likes

Superuser Contribution App autoplays music to my bluetooth headphones on start

DeviceGalaxy S7Operating SystemAndroid 8.0.0 stockHeadphonesAllcaca bluetooth 5.0 (Amazon link)My Question or IssueEvery time I either connect my headphones with the Spotify app open, or open the app with my headphones already connected, it automatic...

Casual Listener

Device Galaxy S7 Operating System Android 8.0.0 stock Headphones Allcaca bluetooth 5.0 (Amazon link) My Question or Issue Every time I either connect my headphones with the Spotify app open, o...

Peter

Spotify Legend

1249 Views

3 replies

0 likes

autoplay
bluetooth
car mode
headphones
  • 1249 Views
  • 3 replies
  • 0 likes