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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854235 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854235 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20359 Views
  • 3 replies
  • 0 likes
  • 20359 Views
  • 3 replies
  • 0 likes

Albums that are unavailable are not greyed out, but still can't be played.

If I get linked to a spotify album that is unavailable in my region, the album will show identical to that of an album that is available. However, if i add the album to my library, it will show the tracks greyed out as intended. Not sure if this is a...

  • Casual Listener
  • If I get linked to a spotify album that is unavailable in my region, the album will show identical to that of an album that is available. However, if i add the album to my library, it will show the t...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
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  • 0 likes

STILL can't share to Instagram Stories

PlanPremiumCountryBrazilDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueIt has been over 1.5 year after the release of this feature, and I still don't have this feature enable. Even with a flagship phone, even with latest version of An...

  • Casual Listener
  • Plan Premium Country Brazil Device Pixel 3 XL Operating System Android 10   My Question or Issue It has been over 1.5 year after the release of this feature, and I still don't have thi...
  • Luan
  • Spotify Star
  • 447 Views
  • 1 replies
  • 4 likes
  • Instagram
    Instagram Stories
    issue
    share
    troubleshoot
  • 447 Views
  • 1 replies
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Autoplay Doesn't Work

PlanPremiumCountryThailand DeviceGalaxy Note 10Operating SystemAndroid Pie My Question or Issue My Autoplay doesn't work when my playlists end. I'm sure that shuffle and replay button is off and I also turn on autoplay in setting already.

  • Visitor
  • Plan Premium Country Thailand   Device Galaxy Note 10 Operating System Android Pie   My Question or Issue   My Autoplay doesn't work when my playlists end. I'm sure that sh...
  • Luan
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! SD offline downloads lost after reboot. Maybe due to SD mount delay?

PlanPremiumCountry CanadaDeviceSamsung Galaxy Tab SM-T280Operating SystemAndroid 5.1.1 My Question or Issue seems like maybe because my SD is encrypted (built-in Android/device function), and doesn't begin being mounted until I input my password, the...

  • Casual Listener
  • Plan Premium Country  Canada Device Samsung Galaxy Tab SM-T280 Operating System Android 5.1.1   My Question or Issue  seems like maybe because my SD is en...
  • Grasevski
  • Visitor
  • 7791 Views
  • 4 replies
  • 1 likes
  • 7791 Views
  • 4 replies
  • 1 likes

How to run two APKs of Spotify without root?

DeviceGalaxy S8Operating SystemAndroid 9 My Question or IssueDoes anyone know how to run two APKs of Spotify without the use of root? My intention behind this is to run two Spotify accounts without spending time on switching accounts by logging in an...

  • Roadie
  •   Device Galaxy S8 Operating System Android 9   My Question or Issue Does anyone know how to run two APKs of Spotify without the use of root? My intention behind this is to run two S...
  • 358 Views
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  • 0 likes
  • apk
    two versions
  • 358 Views
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Notification Bar Missing

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI've noticed that the Spotify bar that is usually present in the notification bar when the app is running (has the pause and skip ...

  • Casual Listener
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue I've noticed that the Spotify bar that is usually...
  • Emilia_8
  • Spotify Star
  • 3222 Views
  • 1 replies
  • 1 likes
  • 3222 Views
  • 1 replies
  • 1 likes

Spotify security is a joke

PlanALLCountryALLDeviceALLOperating SystemALL My Question or IssueA lot of my friends have been kicked out of their family plan lately and we have some 13 year old kid running around in school bragging he can sell Spotify for 1$.I also had problems w...

  • Casual Listener
  •   Plan ALL Country ALL Device ALL Operating System ALL   My Question or Issue A lot of my friends have been kicked out of their family plan lately and we have some 13 year old ki...
  • sirgeonie
  • Newbie
  • 3444 Views
  • 4 replies
  • 2 likes
  • 3444 Views
  • 4 replies
  • 2 likes

Bring back three dots Add/modify options in main views.

PlanPremiumCountryNetherlandsDeviceoneplus 3tOperating SystemAndroid 9.0.6 My Question or IssueSince update it is less straight to access... Menu when in artist view to add modify to queue/playlist etc Now process is not optimized and requires multip...

  • Casual Listener
  • Plan Premium Country Netherlands Device oneplus 3t Operating System Android 9.0.6       My Question or Issue Since update it is less straight to access... Menu when in arti...
  • Luan
  • Spotify Star
  • 671 Views
  • 5 replies
  • 0 likes
  • Add options
    Add to Queue
    modifier
  • 671 Views
  • 5 replies
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Superuser Contribution Connecting to a coworker phone

Hello all,I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify. Spotify connect is awesome, right?I can control my pc with my phone, send musics ...

  • Casual Listener
  • Hello all, I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify.   Spotify connect is ...
  • Mario
  • Spotify Legend
  • 1390 Views
  • 8 replies
  • 2 likes
  • Android
    Connect
  • 1390 Views
  • 8 replies
  • 2 likes

Superuser Contribution Add To Homescreen Inconsistent

PlanPremium/FamilyCountryU.S.Device(Samsung Galaxy Tab A 7")Operating System(Android) My Question or IssueMy issue is that this feature has been acting inconsistently, for a while, now. At first, after working fine, it started making some of my playl...

  • Roadie
  • Plan Premium/Family Country U.S. Device (Samsung Galaxy Tab A 7") Operating System (Android)   My Question or Issue My issue is that this feature has been acting inconsistently, for a ...
  • Peter
  • Spotify Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • buttons
    Homescreen icons
  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen image hijacking

Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I actually made my community account to talk about i...

  • Visitor
  • Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I...
  • Peter
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 2 likes
  • 320 Views
  • 1 replies
  • 2 likes

Superuser Contribution Disable album art on lock screen

Can't find out how to turn off the album art on my lock screen.PlanPremiumCountryU.S.DevicePixel 3 & Oneplus 7t proOperating SystemAndroid 10 My Question or IssueCan't find out how to turn off the album art on my lock screen.

  • Casual Listener
  • Can't find out how to turn off the album art on my lock screen. Plan Premium Country U.S. Device Pixel 3 & Oneplus 7t pro Operating System Android 10   My Question or Issue Can't ...
  • Peter
  • Spotify Legend
  • 1506 Views
  • 1 replies
  • 1 likes
  • 1506 Views
  • 1 replies
  • 1 likes

Superuser Contribution When adding a song to a playlist I can't choose a sorting method for the playlists

PlanPremiumCountryNetherlandsDeviceMotorola Moto G5 plusOperating SystemAndroid 8.1 My Question or IssueRecently I got a new UI that changed how my playlists were sorted. I had them sorted by "Custom order" and after the update they were sorted by "R...

  • Casual Listener
  • Plan Premium Country Netherlands Device Motorola Moto G5 plus Operating System Android 8.1   My Question or Issue Recently I got a new UI that changed how my playlists were sorted. I h...
  • Peter
  • Spotify Legend
  • 378 Views
  • 2 replies
  • 7 likes
  • 378 Views
  • 2 replies
  • 7 likes

Playlist

When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?

  • Casual Listener
  •   When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?
  • Emilia_8
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify on Instagram

PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid Pie My Question or IssueI've had this problem for a long time and it seems it wasn't fixed yet. Every time I want to share anything from Spotify to my Instagram it doesn't work...

  • Visitor
  •   Plan Premium Country Romania   Device Samsung Galaxy A70 Operating System Android Pie   My Question or Issue I've had this problem for a long time and it seems it wasn'...
  • Guido
  • Spotify Legend
  • 670 Views
  • 6 replies
  • 2 likes
  • 670 Views
  • 6 replies
  • 2 likes

Inconvenience

PlanFree/PremiumCountry DeviceXiomi 5AOperating SystemAndroid Oreo My Question or IssueI pressed a button in on the notification widget (the farthest right once, similar to this ) and it greyed out a song from my liked playlist. I can't play that fro...

  • Visitor
  • Plan Free/Premium Country   Device Xiomi 5A Operating System Android Oreo   My Question or Issue I pressed a button in on the notification widget (the farthest right once, similar...
  • Luan
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like/Dislike buttons disappeared in Playlist view

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9Operating Systemandroid 8.0.0 My Question or IssueHello, Right after upgrading to Premium, all of the like/dislike buttons disappeared from the playlist view mode. It was quite convenient to skim thro...

  • Newbie
  • Plan Premium Country Australia Device Samsung Galaxy S9 Operating System android 8.0.0   My Question or Issue Hello,   Right after upgrading to Premium, all of the like/dislike ...
  • Peter
  • Spotify Legend
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Bad Place for Dislike Button

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issue I can't understand how this software was designed like this. On different scenarios the like button changes places! And the dislike button takes its place! I...

Screenshot_20191218-144836_Spotify.jpg Screenshot_20191218-144913_Spotify.jpg
  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue   I can't understand how this software was designed like this...
  • Luan
  • Spotify Star
  • 398 Views
  • 1 replies
  • 2 likes
  • 398 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't play downloaded songs

PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...

  • Visitor
  • Plan Premium Country Colombia Device Moto E4 Plus Operating System Android Nougat   My Question or Issue Hi, I'm having trouble with my downloaded songs on my phone. I've tried many ti...
  • Petya
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify finding downloaded music after a phone reset

PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...

  • Music Fan
  • Plan Premium Country Australia Device Samsung A20, S10+ Operating System Android   My Question or Issue Spotify, please fix this issue. There should be no reason technically why this c...
  • Peter
  • Spotify Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes