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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376166 Views

541 replies

34 likes

Account
Free
  • 376166 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

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Superuser Contribution Android: Shuffle issue

PlanFreeCountryGermanyDevice(Samsung Galaxy S7)Operating System(Android 8.0.0) My Question or IssueHello,I'm encountering issues with the Spotify shuffle mode on my android device.Everytime I play back an artists (20+ Albums) it's playing the same so...

Casual Listener

Plan Free Country Germany Device (Samsung Galaxy S7) Operating System (Android 8.0.0)   My Question or Issue Hello, I'm encountering issues with the Spotify shuffle mode on my android...

Ivan

Spotify Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't tap on song currently playing

PlanPremiumCountryINDIADeviceOppo K3Operating SystemANDROID 10 My Question or Issue If I switch away from Spotify and then back to the app, when a song is playing and I click on the song from the bottom bar, it does not open up in full screen. Howeve...

Newbie

Plan Premium Country INDIA Device Oppo K3 Operating System ANDROID 10   My Question or Issue     If I switch away from Spotify and then back to the app, when a song is play...

Ivan

Spotify Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Oneplus] No music when connecting wired headset (3.5 mm)

Spotify version 8.5.82.894DeviceOnePlus 5TOperating SystemAndroid 10.0.0 With the latest update, I can't hear music when wired headset is connected. Spotify shows that music is playing but no sound. It's not an issue of headset/jack as other applicat...

Regular

Spotify version 8.5.82.894 Device OnePlus 5T Operating System Android 10.0.0   With the latest update, I can't hear music when wired headset is connected. Spotify shows that music is playi...

Jeremy

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chomecasts keeps disconnecting

PlanPremiumCountryUnited KingdomDeviceSamsung S20 Ultra 5GOperating SystemAndroid 10 / One UI 2.1 My Question or IssueSpotify keeps disconnecting with my Google devices. I have three Google Audio's connected in a group together and of years I have be...

Casual Listener

Plan Premium Country United Kingdom Device Samsung S20 Ultra 5G Operating System Android 10 / One UI 2.1   My Question or Issue Spotify keeps disconnecting with my Google devices. I ha...

Jeremy

Spotify Legend

5556 Views

18 replies

7 likes

cast. chromecast
chrome
disconnecting
disconnects
google
Google Assistant
pausing
stopping
  • 5556 Views
  • 18 replies
  • 7 likes

Widget issue

PlanPremiumCountryUSADeviceNote 8My Question or IssueMy widget is always blank unless a song is actually playing. Is this intended behavior? I'd like to be able to restart my music without having to open up the app. That's why it's there.

Music Fan

Plan Premium Country USA Device Note 8 My Question or Issue My widget is always blank unless a song is actually playing. Is this intended behavior? I'd like to be able to restart my music with...

Billy-J

Spotify Star

1510 Views

4 replies

1 likes

  • 1510 Views
  • 4 replies
  • 1 likes

Solved!! How Do You Change the Shuffle Play Button on Android?

I have the Spotify app on my Pixel 3 (Android) phone. When I open an album or playlist I see a big green Shuffle Play button. I typically want the album or list played in order. How do I change that button to Play as the default?

Regular

I have the Spotify app on my Pixel 3 (Android) phone.  When I open an album or playlist I see a big green Shuffle Play button.  I typically want the album or list played in order.  How...

tomero

Regular

2049 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Images don't fully load

PlanFreeCountryMéxico DeviceLanix ilium m1 Operating SystemAndroid 7.0 My Question or IssueWhen I enter spotify some images do not fully load this happens in images of artists or albums, the application is updated to the latest version and already cl...

Visitor

Plan Free Country México  Device Lanix ilium m1  Operating System Android 7.0    My Question or Issue When I enter spotify some images do not fully load this happens in ...

user-removed

Not applicable

509 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Streaming issue

Yesterday Spotify stopped working with my Sonos. I have my Echo set up to play music through my Sonos speaker and now Spotify will not work. When I asked Alexa to play music through my Spotify app she says this device does not support Spotify. If I a...

Newbie

Yesterday Spotify stopped working with my Sonos. I have my Echo set up to play music through my Sonos speaker and now Spotify will not work. When I asked Alexa to play music through my Spotify app sh...

Jeremy

Spotify Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't transfer local files from desktop Spotify to Samsung S20. Worked on S10.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 5G (just upgraded from S10, which worked fine). Operating SystemAndroid 10 My Question or IssueCan't transfer local files from desktop Spotify to Samsung S20. They're all greyed out. Worked on S10.

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S20 5G (just upgraded from S10, which worked fine).   Operating System Android 10   My Question or Issue Can't transfer...

Alex

Spotify Legend

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Superuser Contribution Poor "Hide this song" placement, song menu action order

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueThe "Hide this song" placement seems pretty terrible. It's right in between "Like" and "Add to Playlist" options, both positive reactions to a song you want to keep/mak...

Casual Listener

Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue The "Hide this song" placement seems pretty terrible. It's right in between "Like" and "Add ...

Xenia

Moderator

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files not syncing/downloading on app

Okay, so I've been using the local files set up to listen to songs that exist on my MacBook. This hasn't been an issue in the past. For context, from my Mac I allow Spotify to see local files, I add them to a new playlist, and then on my phone (Pixel...

Casual Listener

Okay, so I've been using the local files set up to listen to songs that exist on my MacBook. This hasn't been an issue in the past.   For context, from my Mac I allow Spotify to see local file...

Jeremy

Spotify Legend

1010 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Spotify wont connect to chromecast

PlanPremiumCountryNLDeviceSamsung Galaxy S10 Operating SystemAndroid 10 My Question or IssueSpotify wont connect to chromecast. It says that Spotify is not installed on the chromecast

Visitor

Plan Premium Country NL Device Samsung Galaxy S10  Operating System Android 10   My Question or Issue Spotify wont connect to chromecast. It says that Spotify is not installe...

Ivan

Spotify Legend

372 Views

1 replies

1 likes

  • 372 Views
  • 1 replies
  • 1 likes

Superuser Contribution automatic fast forwarding/skipping

PlanPremiumCountryNorwayDeviceSamsung Galaxy S20 UltraOperating SystemAndriod 10 My Question or IssueHello. After last update I have been having issues where songs randomly just skip/fast forward like 0.5 second or 1 second forward. sometimes it happ...

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy S20 Ultra Operating System Andriod 10   My Question or Issue Hello. After last update I have been having issues where songs randomly j...

Ivan

Spotify Legend

10617 Views

3 replies

0 likes

  • 10617 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trying to add a song to playlist makes me have to force close the app.

PlanPremiumCountry DeviceTeclast T30Operating SystemAndroid My Question or IssueWhen I click the 3 dots next to a song, with the intention of adding it to a playlist, the screen darkens as if an overlay opens, but nothing comes up. I can't interact w...

Casual Listener

Plan Premium Country   Device Teclast T30 Operating System Android   My Question or Issue When I click the 3 dots next to a song, with the intention of adding it to a playlist, th...

Ver

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing after x seconds

PlanPremiumCountryNetherlandsDevicesamsung galaxy S20 UltraOperating Systemandroid 10 updated to last version My Question or Issueafter an android update a few days back spotify stops playing after about 20 to 30 seconds, if you push play it resumes....

Casual Listener

  Plan Premium Country Netherlands Device samsung galaxy S20 Ultra Operating System android 10 updated to last version   My Question or Issue after an android update a few days b...

Jeremy

Spotify Legend

1581 Views

4 replies

0 likes

  • 1581 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs stop plaing

Premium for family CountryKazakhstan DeviceSamsung Galaxy a 8+ (2018)Operating SystemAndroid 9 My Question or IssueI have an issue, after new updates for android music stopped playing. But searching for new track or album is still working. I hope you...

Casual Listener

  Premium for family  Country Kazakhstan  Device Samsung Galaxy a 8+ (2018) Operating System Android 9   My Question or Issue I have an issue,  after new updates fo...

Mihail

Spotify Legend

577 Views

4 replies

0 likes

  • 577 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] Icons are broken

PlanPremiumCountry DeviceXiaomi Mi9TOperating SystemAndroid 11 My Question or IssueAfter updating OS to Android 11 i have the icons look like this, re-install wont help

Visitor

Plan Premium Country   Device Xiaomi Mi9T Operating System Android 11   My Question or Issue After updating OS to Android 11 i have the icons look like this, re-install wont help ...

Ivan

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google assistant 'resume music on spotify' issue

PlanPremiumCountryUKDevicePixel 5, Pixel Buds 2020 Google Nest HubOperating SystemAndroid 11/Google assistant My Question or IssuePreviously, using Spotify Connect, the commands 'resume music on spotify' or 'resume spotify' would restart whatever I'd...

Casual Listener

Plan Premium Country UK Device Pixel 5, Pixel Buds 2020 Google Nest Hub Operating System Android 11/Google assistant   My Question or Issue Previously, using Spotify Connect, the comma...

Mihail

Spotify Legend

2186 Views

1 replies

1 likes

  • 2186 Views
  • 1 replies
  • 1 likes

Solved!! No operation possible in the app

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy Note 20 ultra Operating SystemAndroid My Question or IssueSame problem again. The title being played is not visible. No operation such as stop, forward, back is possible.

Casual Listener

Plan Premium Country The Netherlands  Device Samsung Galaxy Note 20 ultra  Operating System Android    My Question or Issue Same problem again. The title being played is...

Billy-J

Spotify Star

667 Views

5 replies

0 likes

  • 667 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dissapointing accessibility features on Android application

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid version 11 My Question or IssueI've just gone from iOS to Android and I'm loving it.. except for the poorly designed rendition of the Spotify app. Not being able to queue tracks,...

Newbie

Plan Premium Country Australia Device Google Pixel 4a Operating System Android version 11   My Question or Issue I've just gone from iOS to Android and I'm loving it.. except for the p...

Ver

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes