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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Losing streams and plays not increasing

Hello,So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and the plays weren't increasing throughout the day. At on...

Casual Listener

Hello, So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and t...

Ivan

Spotify Legend

1511 Views

1 replies

0 likes

  • 1511 Views
  • 1 replies
  • 0 likes

Why cant I view an artists album? When I click on the "and more" text it does nothing.

PlanFreeCountryU.S.Device(Samsung Galaxy a10eOperating SystemAndroid My Question or IssueWhen I click on the "and more" text on the artists page or albums it does absolutely nothing and will not let me see the songs on the playlist. It only happens f...

Casual Listener

  Plan Free Country U.S. Device (Samsung Galaxy a10e Operating System Android   My Question or Issue When I click on the "and more" text on the artists page or albums it does abs...

Emilia_8

Community Legend

1173 Views

1 replies

0 likes

  • 1173 Views
  • 1 replies
  • 0 likes

i can't use lyrics on my account

PlanPremiumCountryArgentina DeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or Issuei can't see any song's lyrics, im a premium user, all the members of my family can use this function, and they use older devices. My question is, how c...

Visitor

Plan Premium Country Argentina  Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue i can't see any song's lyrics, im a premium user, all the members of m...

Billy-J

Spotify Star

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App crashes when searching for composer

PlanPremiumCountryPolandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or IssueApp crashes when searching for composer and composed songs. Restart and full reinstall does not help.

Casual Listener

Plan Premium Country Poland Device (Samsung Galaxy 8+) Operating System (Android)   My Question or Issue App crashes when searching for composer and composed songs. Restart and full re...

Bikus

Casual Listener

1566 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops immediately on samsung S9 Android 10

PlanPremiumCountryBelgiumDeviceSammsung S9Operating SystemAndroid 10 My Question or Issue Immediately after starting the psotify app, it shuts down, without any message. I already tried:- rebooting- clearing cache and data- removing/reinstalling the ...

Casual Listener

Plan Premium Country Belgium Device Sammsung S9 Operating System Android 10   My Question or Issue   Immediately after starting the psotify app, it shuts down, without any messag...

beady

Casual Listener

1277 Views

7 replies

1 likes

  • 1277 Views
  • 7 replies
  • 1 likes

I can't play anything on the spotify app during a phone call.

PlanFreeCountryU.S.Device(Samsung Galaxy S9)Operating System(ASKS v3.1 Release 2020120; Android version 10) My Question or IssueI'm often on extended phone calls with a lot of dead air, and would like to play my podcasts or some music in the backgrou...

Visitor

Plan Free Country U.S. Device (Samsung Galaxy S9) Operating System (ASKS v3.1 Release 2020120; Android version 10)   My Question or Issue I'm often on extended phone calls with a lot o...

401 Views

0 replies

0 likes

  • 401 Views
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Help with downloading.

PlanPremiumCountryCanadaDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI have to re-download my songs every day. I tried uninstalling and restarting my device multiple times, but it won't fix.

Visitor

Plan Premium Country Canada Device Samsung J2 core Operating System Android   My Question or Issue I have to re-download my songs every day. I tried uninstalling and restarting my devi...

Noah

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Cannot view artists' songs

PlanFree/PremiumCountryUSADeviceGalaxy J3 Emerge and Motorola Z4Operating System My Question or IssueI can no longer view any artist's songs when I click on an artist's album. My sister is having the same issue. Is this a glitch or is it because of a...

Visitor

Plan Free/Premium Country USA Device Galaxy J3 Emerge and Motorola Z4 Operating System   My Question or Issue I can no longer view any artist's songs when I click on an artist's album. ...

394 Views

0 replies

0 likes

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Superuser Contribution Cast lyrics to TV by Chromecast

PlanPremiumCountryArgentinaDeviceHuawei Mate SEOperating SystemAndroid Oreo My Question or IssueHi, I'm from one of the countries that received the lyrics implementation (Argentina) and I have to say, it works wonderfully. However, according to the p...

Newbie

Plan Premium Country Argentina Device Huawei Mate SE Operating System Android Oreo   My Question or Issue Hi, I'm from one of the countries that received the lyrics implementation (A...

pipina

Visitor

65400 Views

11 replies

42 likes

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  • 11 replies
  • 42 likes

Superuser Contribution Spotify Creashes when Modifying Play Next Queue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9+Operating SystemASpotify Version8.5.66.1002My Question or IssueApplication crashes during modification of the playlist.1. Start playing any playlist2. Click "Song List" to switch to displaying each song in...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 9+ Operating System A Spotify Version 8.5.66.1002 My Question or Issue Application crashes during modification of the playlist. 1. S...

Ivan

Spotify Legend

539 Views

1 replies

0 likes

Play Next Queue Bug
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs wont add i to playlist

PlanFree/PremiumCountry DeviceOperating SystemAndroid My Question or IssueEvery time when i look up a song and wanna add it into my playlist it does nothing (wont add)How do i fix this

Visitor

Plan Free/Premium Country   Device Operating System Android   My Question or Issue Every time when i look up a song and wanna add it into my playlist it does nothing (wont add) Ho...

Ivan

Spotify Legend

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Pausing closes Spotify notification

planPremiumCountryThe NetherlandsDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueAnytime I pause a song through the pull down notification bar, spotify automatically close the notification bar so i have to look for the app in ...

Visitor

plan Premium Country The Netherlands Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue Anytime I pause a song through the pull down notification bar, spotif...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Superuser Contribution Autoplay is not working

PlanPremiumCountrySpainDeviceOnePlus 7Operating SystemAndroidMy Question or IssueHey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itself on pause and starts over). I tried turning off and on autoplay, del...

Newbie

Plan Premium Country Spain Device OnePlus 7 Operating System Android My Question or Issue Hey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itsel...

Ivan

Spotify Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

My spotify don't automatically play song

When I search a song and listen it's not play other song after it's end. I'm already check for continue playing in setting. This problem was heppened on my mobile only. PlanPremium Duo DeviceHuawei Mate 9

Visitor

When I search a song and listen it's not play other song after it's end. I'm already check for continue playing in setting. This problem was heppened on my mobile only.   Plan Premium Duo &n...

Billy-J

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Other People connect their account to my TV

Hello,I have a problem with my (Android) SmartTV.I'm living in a dormitory, so basically we are all using the same Wlan. So recently it happened a few times, that someone connected his Spotify Account to my TV. I dont want this to happen, esp. becaus...

Visitor

Hello, I have a problem with my (Android) SmartTV. I'm living in a dormitory, so basically we are all using the same Wlan. So recently it happened a few times, that someone connected his Spotify Ac...

Kpooky

Casual Listener

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
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Superuser Contribution [Android] App doesn't work properly when accessing Artist Pierce Brown

PlanPremiumCountryGermany DeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueAs soon as I access the Artist page of Pierce Brown the app doesn't work properly anymore: Pages won't load, tracks cannot be played. This issue recove...

Visitor

Plan Premium Country Germany  Device Samsung Galaxy Note 8 Operating System Android 9     My Question or Issue As soon as I access the Artist page of Pierce Brown the app do...

Ivan

Spotify Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
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Superuser Contribution Can't open the option panel(three point)

PlanPremiumCountryChileDeviceAndroid Gear Mobile GM 30Operating SystemAndroid 9 pie My Question or IssueWhen I tried yo open the option panel(three point next yo a song)to share on instagram or add that song to a playlist the app close repently and s...

Casual Listener

Plan Premium Country Chile Device Android Gear Mobile GM 30 Operating System Android 9 pie   My Question or Issue When I tried yo open the option panel(three point next yo a song)to sh...

Milenko

Casual Listener

600 Views

3 replies

0 likes

  • 600 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't delete queue

PlanPremiumCountryNLDeviceOneplus 7TOperating SystemAndroid My Question or IssueI can't delete songs from my queue it's grayed outAlso when I want to play a playlist or album it only plays one song after that it continues on the queue that I don't wa...

Visitor

Plan Premium Country NL Device Oneplus 7T Operating System Android   My Question or Issue I can't delete songs from my queue it's grayed out Also when I want to play a playlist or alb...

Ivan

Spotify Legend

3170 Views

1 replies

2 likes

  • 3170 Views
  • 1 replies
  • 2 likes

Superuser Contribution Bluetooth Toyota Touch and go Connected, no audio.

Plan premiumCountryUkDeviceOnePlus 5 TOperating SystemAndroid Oxygen My Question or IssueThe Bluetooth will connect to the phone but when I try and play something on Spotify there's no volume or information on the display yet Spotify shows the song p...

Newbie

Plan premium Country Uk Device OnePlus 5 T Operating System Android Oxygen   My Question or Issue The Bluetooth will connect to the phone but when I try and play something on Spoti...

Mihail

Spotify Legend

5155 Views

2 replies

1 likes

  • 5155 Views
  • 2 replies
  • 1 likes

Spotify keep redownloading in sd card

PremiumPhilippines Samsung A30sAndriod10 My Question or IssueHey my spotify keep redownloading all of my offline song, the storage is in sd card, every time I download its okey for a day then the next day it keeps downloading, when I download using i...

Casual Listener

Premium Philippines Samsung A30s Andriod10   My Question or Issue Hey my spotify keep redownloading all of my offline song, the storage is in sd card, every time I download its okey for a...

274 Views

0 replies

0 likes

  • 274 Views
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  • 0 likes