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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194669 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194669 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535925 Views

78 replies

3 likes

  • 535925 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439464 Views

565 replies

37 likes

Account
Free
  • 439464 Views
  • 565 replies
  • 37 likes

Superuser Contribution can't connect to audio devise

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard.PlanPremiumCountryIsraelDeviceSamsung Galaxy s80Operating SystemAndroid My Question or IssueMy connection to the speaker via Bluetooth does not play spo...

Newbie

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard. Plan Premium Country Israel Device Samsung Galaxy s80 Operating System Android   ...

Jeremy

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add next / previous tracks buttons on podcasts

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid oreo My Question or IssueI would like to have a previous track and next track button in addition to fast forward /rewind when listening to podcasts. When driving it would be much safer ...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 Operating System Android oreo   My Question or Issue I would like to have a previous track and next track button in addition to fast forw...

Ver

Spotify Legend

1239 Views

1 replies

3 likes

  • 1239 Views
  • 1 replies
  • 3 likes

Spotify keeps downloading files several times, even when these have already been downloaded before

Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every day for the last week, its like it resets to zero fil...

Casual Listener

Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every da...

oyedeepak

Newbie

2834 Views

6 replies

2 likes

Downloaded tracks
  • 2834 Views
  • 6 replies
  • 2 likes

Superuser Contribution Can't play saved/downloaded songs via artist section when on offline mode

PlanPremiumCountryPhilippines DeviceHuawei P30 Lite / Model: MAR-LX2Operating SystemAndroid 10 My Question or Issue Good day! Recently, I updated (October update) my Spotify app on my Android smartphone. Then I am getting issues wherein I can't play ...

Regular

Plan Premium Country Philippines   Device Huawei P30 Lite / Model: MAR-LX2 Operating System Android 10   My Question or Issue   Good day!   Recently, I updated (Octo...

Tonskyi

Regular

2449 Views

14 replies

0 likes

  • 2449 Views
  • 14 replies
  • 0 likes

Superuser Contribution Why can't I connect to my Echo devices and groups with android app?

PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 10 My Question or IssueI can connect to my Echo devices and groups using the windows desktop app and an ipad, but I cannot see them when using my android phone. I can see my Chromecast and...

Regular

Plan Premium Country USA Device Samsung S10 Operating System Android 10   My Question or Issue I can connect to my Echo devices and groups using the windows desktop app and an ipad, bu...

Mihail

Spotify Legend

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mobile data usage with Cellular downloading OFF and Data saver ON

PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueGot a message this morning from my cell carrier that I had used half of my 1GB data plan. Considering my plan reset yesterday, on the 1st, it means I had blown thro...

Regular

Plan Premium Country USA Device Samsung S10e Operating System Android 10   My Question or Issue Got a message this morning from my cell carrier that I had used half of my 1GB data plan...

Jeremy

Spotify Legend

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Unable to login to brand new Android phone

Hello guys. I hope that you are all safe out there.I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for 100 % that they are correct, i have checked the email ...

Casual Listener

Hello guys. I hope that you are all safe out there. I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for...

alendemirovic92

Casual Listener

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Download Dissapearing/App Resetting

Every now and then my Spotify seems to reset itself. It erases all playlists and defaults back to saving to my phone's memory, as opposed to my SD card. It then tries to download all my playlists again, but to my phone's memory. I have to turn off da...

Visitor

Every now and then my Spotify seems to reset itself. It erases all playlists and defaults back to saving to my phone's memory, as opposed to my SD card. It then tries to download all my playlists aga...

Elena

Moderator

697 Views

4 replies

0 likes

Android
Playlists
  • 697 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Enable secure playback on Ecosia

PlanFreeCountryUnited StatesDeviceGalaxy Tab A (2017)Operating SystemAndroid Pie My Question or IssueHow can I enable secure playback in the Ecosia app? I tried going to the Google website, didn't work. I tried searching how to enable secure playback...

Casual Listener

Plan Free Country United States Device Galaxy Tab A (2017) Operating System Android Pie   My Question or Issue How can I enable secure playback in the Ecosia app? I tried going to the ...

Jack_Scheeren

Casual Listener

874 Views

4 replies

0 likes

  • 874 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify App Does not play songs

PlanPremiumCountryDeutschlandDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueGood afternoon,I have had a problem with my Spotify app on my Samsung S8 for several days.I start the app and it doesn't happen but the timeline doesn't ...

Visitor

Plan Premium Country Deutschland Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue Good afternoon, I have had a problem with my Spotify app on my Samsung S8 fo...

Alex

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Connections

Good evening.Why is there no opt-out from Facebook services? I don't use Facebook and i don't want Facebook to collect data from me.But there a thousands of connections to their servers, outgoing from the Spotify App. PlanPremiumCountryGermanyDeviceP...

Visitor

Good evening. Why is there no opt-out from Facebook services?  I don't use Facebook and i don't want Facebook to collect data from me. But there a thousands of connections to their servers, o...

Jeremy

Spotify Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Album Cover Blur Doesn't Work

PlanPremiumCountryTurkeyDeviceSamsung A70Operating SystemAndroid 10 My Question or IssueSo I just can't understand why this works for iOS but not on Android. As you can see on screenshots, this blurry thing doesn't work on my phone. I alredy uninstal...

Newbie

  Plan Premium Country Turkey Device Samsung A70 Operating System Android 10   My Question or Issue So I just can't understand why this works for iOS but not on Android. As you c...

Mihail

Spotify Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify active playback control not working

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 10My Question or IssueMy controls are stuck in Villain K/DA but It's playing savage love, I seem to be able to play and pause the track and change to other music but th...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy S10 Plus Operating System Android 10 My Question or Issue My controls are stuck in Villain K/DA but It's playing savage love, I seem to...

Alex

Spotify Legend

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alexa didn't recognized Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, When I start Alexa, it does not recognize Spotify and automatically starts Google play w...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Jeremy

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Switching to speaker while headphones are plugged in

Hey! I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the phone, I'm not able to. I thought that there ...

Casual Listener

Hey! I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers o...

Jeremy

Spotify Legend

987 Views

5 replies

0 likes

  • 987 Views
  • 5 replies
  • 0 likes

[Mobile][Other] Switching to speaker while headphones are plugged in

I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the phone, I'm not able to. I thought that there could...

Casual Listener

I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the...

466 Views

0 replies

0 likes

Mobile
Other
  • 466 Views
  • 0 replies
  • 0 likes

Superuser Contribution App Crashes On Launch

App crashes at launch after 3 secondsI have deleted the app and reinstalled numerous times ( over 10 times ! )I have tried all updates recommended on the community pages including signing out all devices....NOTHING WORKS and only happened after updat...

Regular

App crashes at launch after 3 seconds I have deleted the app and reinstalled numerous times ( over 10 times ! ) I have tried all updates recommended on the community pages including signing out all...

Mihail

Spotify Legend

1547 Views

11 replies

0 likes

  • 1547 Views
  • 11 replies
  • 0 likes

Superuser Contribution I can't see all lyrics and can't share songs by copy link

PlanPremiumCountryThailandDeviceSamsung Galaxy J7 proOperating SystemAndroid My Question or Issue1. When I played some song, I saw that this song have lyrics but when I press on lyrics it's not show all lyrics. I've uninstall and install again but it...

Music Fan

Plan Premium Country Thailand Device Samsung Galaxy J7 pro Operating System Android   My Question or Issue 1. When I played some song, I saw that this song have lyrics but when I press...

Jeremy

Spotify Legend

3804 Views

21 replies

1 likes

  • 3804 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution The Android app dosent open the full lyrics.

PlanPremiumCountryIndiaDeviceSamsung Galaxy s20 ultraOperating SystemAndroid 10 My Question or IssueWhen i open the spotify app and play a song with lyrics it show everything just fine until i try to tap on the lyrics and see the whole thing then it ...

Newbie

Plan Premium Country India Device Samsung Galaxy s20 ultra Operating System Android 10   My Question or Issue When i open the spotify app and play a song with lyrics it show everything...

Jeremy

Spotify Legend

912 Views

1 replies

1 likes

  • 912 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can only skip songs forward

It's really annoying that when i want to replay a song that I can't do so with my headset shortcuts. I can only Play/Pause or skip forward. And it's not the headset beacause I've already tried it with a different Music Player and it works there. Can ...

Casual Listener

It's really annoying that  when i want to replay a song that I can't do so with my headset shortcuts. I can only Play/Pause or skip forward. And it's not the headset beacause I've already tried ...

Jeremy

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes