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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847153 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847153 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16185 Views
  • 3 replies
  • 0 likes
  • 16185 Views
  • 3 replies
  • 0 likes

Songs not always playing

So I have a really annoying problem. I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine. If I try to change the song in app it will not play.Any ideas? PlanPremiumCountryUK DeviceOneP...

  • Casual Listener
  • So I have a really annoying problem.   I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine.   If I try to change the so...
  • Luan
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

When will Landscape mode come back?

My Question or IssueWhen will you bring back landscape mode for Android? Spotify looks absolutely ridiculous on Android headunits with the small cover art. And this is the main reason I got spotify. Why did you remove it? It has been months since and...

  • Visitor
  • My Question or Issue When will you bring back landscape mode for Android? Spotify looks absolutely ridiculous on Android headunits with the small cover art. And this is the main reason I got spotify...
  • Luan
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

delete recently played

PlanFreeCountryItaly Device(android)Operating System(Windows 10) My Question or Issuehello, it's possible to delete the "Recently Played" in home page ?

  • Visitor
  • Plan Free Country Italy   Device (android) Operating System (Windows 10)   My Question or Issue hello, it's possible to delete the "Recently Played"  in home page ?
  • Luan
  • Spotify Star
  • 361 Views
  • 1 replies
  • 2 likes
  • 361 Views
  • 1 replies
  • 2 likes

Spotify freezes and leads to a system crash

PlanPremiumCountryGermanyDeviceHTC 10 (two different devices tested)Operating SystemAndroid 8.0 Oreo with HTC Sense My Question or IssueMy problem is a random app freeze while using Spotify.Now lasting for some months I have the issue that the spotif...

  • Regular
  • Plan Premium Country Germany Device HTC 10 (two different devices tested) Operating System Android 8.0 Oreo with HTC Sense     My Question or Issue My problem is a random app...
  • Jᴀᴄᴋ
  • Roadie
  • 2169 Views
  • 10 replies
  • 0 likes
  • 2169 Views
  • 10 replies
  • 0 likes

Playback of Downloaded Content

Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back? For example, I have downloaded one of my playlists to my device. I hop into my car, fire up...

  • Regular
  • Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back?  For example, I have downloaded one...
  • TheIgster
  • Regular
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Music in app is TOO QUIET- comparing to other apps on Android

PlanPremium Family planCountryPolandDeviceXiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as wellOperating SystemAndroid 9 Pie, but it was attending before update on 8 Oreo as well My Question or IssueHello, Can You please explain why it i...

  • Casual Listener
  • Plan Premium Family plan Country Poland Device Xiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as well Operating System Android 9 Pie, but it was attending before update on 8 Oreo a...
  • Lum1r
  • Casual Listener
  • 318 Views
  • 1 replies
  • 1 likes
  • 318 Views
  • 1 replies
  • 1 likes

SD Card self deletes - switches to internal storage. (2nd thread)

PlanPremium (Family)CountryUKDeviceSamsung Note9 + Note10+Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the S...

  • Gig Goer
  • Plan Premium (Family) Country UK Device Samsung Note9 + Note10+ Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring t...
  • Flunk
  • Gig Goer
  • 474 Views
  • 1 replies
  • 1 likes
  • 474 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Playlists] Remember Playlist scroll position

Currently for playlists I have created myself, the scroll position is reset to the top if you leave the playlist screen and return to it, ie. viewing play queue, or switch to another app. This doesn't happen when playing music from an Artist or Album...

  • Roadie
  • Currently for playlists I have created myself, the scroll position is reset to the top if you leave the playlist screen and return to it, ie. viewing play queue, or switch to another app. This doesn'...
  • sbol_f7r7-dzr
  • Casual Listener
  • 3319 Views
  • 20 replies
  • 149 likes
  • Android
    Playlists
  • 3319 Views
  • 20 replies
  • 149 likes

Solved!!Superuser Contribution New update deleted most useful feature of Android app - browsing saved tracks by Artists

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too. Alongside the new update, which changed the library UI in Android app, one of the most useful features disappeared: browsing saved s...

  • Casual Listener
  • This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too.    Alongside the new update, which changed the library UI in Android ...
  • Guido
  • Spotify Legend
  • 11458 Views
  • 123 replies
  • 166 likes
  • 11458 Views
  • 123 replies
  • 166 likes

Android app font size is too big

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in the settings for the font size.

  • Newbie
  • The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in t...
  • osornios
  • Spotify Star
  • 1110 Views
  • 1 replies
  • 0 likes
  • Android
    Customized Settings
    font size
    UI
  • 1110 Views
  • 1 replies
  • 0 likes

Ridiculously slow Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 8Operating SystemAndroid PieMy IssueFor about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with th...

  • Regular
  • Plan Premium Country USA  Device Samsung Galaxy Note 8 Operating System Android Pie My Issue For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I ...
  • osornios
  • Spotify Star
  • 1986 Views
  • 7 replies
  • 3 likes
  • 1986 Views
  • 7 replies
  • 3 likes

Bluetooth media controls not working

PlanPremiumCountryUnited States DeviceOnePlus 5TOperating SystemAndroid Pie My Question or Issue When I connect my phone to my car's stereo, the media controls only allow me to skip one song until I reconnect to the stereo the next time I drive. I ha...

  • Regular
  • Plan Premium Country United States   Device OnePlus 5T Operating System Android Pie   My Question or Issue   When I connect my phone to my car's stereo, the media controls ...
  • anderman1705
  • Casual Listener
  • 4794 Views
  • 19 replies
  • 3 likes
  • 4794 Views
  • 19 replies
  • 3 likes

Solved!! Option to store offline songs on SD car not longer available

PlanPremiumCountryGermanyDeviceSony XZ PremiumOperating SystemAndroid Oreo My Question or IssueAfter ne newest update to version 8.5.27.957, i'm not longer able to move the offline songs to my SD card. The option disapeared and not available.

  • Casual Listener
  • Plan Premium Country Germany Device Sony XZ Premium Operating System Android Oreo   My Question or Issue After ne newest update to version 8.5.27.957, i'm not longer able to move ...
  • Luan
  • Spotify Star
  • 862 Views
  • 6 replies
  • 0 likes
  • 862 Views
  • 6 replies
  • 0 likes

Spotify wont pause songs

PlanPremiumCountry DeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio.Is th...

  • Casual Listener
  •   Plan Premium Country   Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spoti...
  • Azell
  • Casual Listener
  • 633 Views
  • 2 replies
  • 0 likes
  • Help
  • 633 Views
  • 2 replies
  • 0 likes

Audio Pro Addon C10 connection problems

PlanPremium FamilyDeviceSony Xperia XZ1 CompactSpeakerAudio Pro Addon C10Operating SystemAndroid PieMy Question or IssueHej,sometime I have trouble connecting to my Audio Pro Addon C10 speakers via wifi. They are shown as available and when I choose ...

  • Visitor
  • Plan Premium Family Device Sony Xperia XZ1 Compact Speaker Audio Pro Addon C10 Operating System Android Pie My Question or Issue Hej, sometime I have trouble connecting to my Audio Pro Addo...
  • Simonsmith32
  • Visitor
  • 1338 Views
  • 1 replies
  • 0 likes
  • 1338 Views
  • 1 replies
  • 0 likes

Please bring back landscape mode

PlanPremiumCountryUSDevicePixel XLOperating SystemAndroid 10 My Question or IssueLandscape mode has been missing for a few months - please bring it back! This is important enough that I'd consider switching to a different streaming platform if I wasn...

  • Newbie
  • Plan Premium Country US Device Pixel XL Operating System Android 10   My Question or Issue Landscape mode has been missing for a few months - please bring it back! This is important en...
  • 512 Views
  • 0 replies
  • 5 likes
  • 512 Views
  • 0 replies
  • 5 likes

Superuser Contribution Spotify for artists app don't show releases menu

PlanFree/PremiumCountry Device(Samsung Galaxy A7)Operating System(Android 9) My Question or IssueIn Spotify for artists android app "Releases" menu is missing from Music section just like "Upcoming" too while both displayed in desktop browsers. I can...

  • Regular
  •   Plan Free/Premium Country   Device (Samsung Galaxy A7) Operating System (Android 9)   My Question or Issue In Spotify for artists android app "Releases" menu is missing fr...
  • Petya
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas indisponíveis no android

Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?

  • Visitor
  • Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?
  • Petya
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Listening on airplane mode but Sync with 2 devices

PlanPremiumCountryGermanyDeviceMy Phone: Huawei P30 Pro Friends Phone: Huawei P30My Question or IssueHello i am soon having a long plane flight so my question is: is it possible to listen the same songs/playlist/ sync on airplane mode with 2 devices?...

  • Visitor
  • Plan Premium Country Germany Device My Phone: Huawei P30 Pro Friends Phone: Huawei P30 My Question or Issue Hello i am soon having a long plane flight so my question is: is it possible to lis...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't log from Android phone

This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, it says something went wrong and I should try again...

  • Visitor
  • This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, ...
  • Katerina
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 1 likes
  • Android
  • 390 Views
  • 1 replies
  • 1 likes