Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110353 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222256 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578882 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476878 Views
577 replies
40 likes
Greetings.I've paid for a subscription and I have no idea how to open up an album so that I can see the songs in it. I used to be able to do this when I was a subscriber a few years ago. I'm on Android.Am I missing something?TIA
Greetings. I've paid for a subscription and I have no idea how to open up an album so that I can see the songs in it. I used to be able to do this when I was a subscriber a few years ago. I'm on And...
Spotify Legend
756 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceHuawei P20 ProOperating SystemAndroid 10 My Question or IssueI have experienced a loss of bass / depth to my music when using android auto trough my Alpine ILX702D head unit , when streaming over bluetooth the b...
Plan Premium Country The Netherlands Device Huawei P20 Pro Operating System Android 10 My Question or Issue I have experienced a loss of bass / depth to my music when using a...
Spotify Legend
992 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHow can I access local songs that I have downloaded on my phone? I have a bunch of songs downloaded that I used to be able to access through Google Play Music...
Plan Premium Country USA Device Samsung Galaxy s10 Operating System Android 10 My Question or Issue How can I access local songs that I have downloaded on my phone? I have a bunch of...
Spotify Legend
802 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung A8 2018Operating SystemAndroid 9 My Question or Issuewhen I open any playlist, the song titles, playlist cover, and playlist name are invisible. have tried reinstalling, clearing cache, stopping the app but nothi...
Plan Premium Country Brazil Device Samsung A8 2018 Operating System Android 9 My Question or Issue when I open any playlist, the song titles, playl...
Spotify Legend
1851 Views
4 replies
2 likes
PlanPremiumCountryMoldovaDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueSo I have two problems:1. Canvas on my phone doesn't work even if in the settings they are activated.2. I can't listen to any podcasts, when I search for 'P...
Plan Premium Country Moldova Device Samsung Galaxy A8 Operating System Android 9 My Question or Issue So I have two problems: 1. Canvas on my phone doesn't work even if in the setti...
Spotify Legend
2506 Views
11 replies
1 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid (version 10)Vehicle2018 Mazda3 My Question or IssueRecently I've been having playback problems when connecting Spotify to my car's Bluetooth. I'm always on offline mode pl...
Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android (version 10) Vehicle 2018 Mazda3 My Question or Issue Recently I've been having playback probl...
Spotify Legend
4690 Views
3 replies
0 likes
Operating SystemAndroid 9 My Question or IssueWhile listening to Google Play Music via Bluetooth in my car, I can browse my library, select tracks and view all songs in the current playlist via my car's infotainment system (BMW iDrive).Spotify via Bl...
Operating System Android 9 My Question or Issue While listening to Google Play Music via Bluetooth in my car, I can browse my library, select tracks and view all songs in the curre...
Spotify Legend
5056 Views
5 replies
10 likes
PlanPremium familyCountrybrazilDevicemoto e4 plusOperating Systemandroid 7.1.1 My Question or Issueno meu spotify eu não consigo abrir a pagina de um artista que aparece a mnsg (voce esta sem internet), não consigo dar like nas musicas, o coraçãozinh...
Plan Premium family Country brazil Device moto e4 plus Operating System android 7.1.1 My Question or Issue no meu spotify eu não consigo abrir a pagina de um artista que aparece a mn...
Spotify Legend
2674 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceLG G4Operating SystemAndroid 7 My Question or IssueI have been getting the exact same songs for almost 5 months, is there a way to refresh that?
Plan Premium Country Turkey Device LG G4 Operating System Android 7 My Question or Issue I have been getting the exact same songs for almost 5 months, is there a way to refresh that?...
Spotify Legend
3980 Views
1 replies
0 likes
Just reporting a simple bug. The Playlist in the middle in pink has Japanese characters in it and it displayed like this. Did this on the Android and Windows version of the app.
Just reporting a simple bug. The Playlist in the middle in pink has Japanese characters in it and it displayed like this. Did this on the Android and Windows version of the app.
Spotify Legend
679 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceAndroid SmartphoneOperating SystemAndroid My Question or IssueI just switches to premium and the "hide from playlist" button is now gone. It was nice to have a kind of one-click-remove for playlists. Is it intended tha...
Plan Premium Country Germany Device Android Smartphone Operating System Android My Question or Issue I just switches to premium and the "hide from playlist" button is now g...
Spotify Legend
541 Views
1 replies
0 likes
So here is what's going on. I have always loved the discover weekly and suggested playlists from Spotify it's the reason I started using the app. This last year I've begun playing a 'sleep' playlist for my daughter she asks for it every night and I l...
So here is what's going on. I have always loved the discover weekly and suggested playlists from Spotify it's the reason I started using the app. This last year I've begun playing a 'sleep' playlist ...
Spotify Legend
548 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceAndroid LG 6Operating SystemAndroid 9.0 Pie My Question or IssueRecently when I pull up my Spotify account it shows that my account is in use on a Chrome Web Player. I have checked all other devices that I am sign...
Plan Premium Country United States Device Android LG 6 Operating System Android 9.0 Pie My Question or Issue Recently when I pull up my Spotify account it shows that my account is in...
Moderator
898 Views
1 replies
1 likes
PlanPremiumDeviceBlackberry DTEK50Operating SystemAndroid Marshmallow My Question or IssueI am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a new song but I can't find the one I want. In Spotify I can listen to it...
Plan Premium Device Blackberry DTEK50 Operating System Android Marshmallow My Question or Issue I am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a...
Regular
896 Views
2 replies
0 likes
First off, i'm Danish. So i use the spotify app and all of it is english (as far as i know i can't change that and don't need to). The entire app is in english EXCEPT on the artist pages where about half the page for some inexplicable reason is in da...
First off, i'm Danish. So i use the spotify app and all of it is english (as far as i know i can't change that and don't need to). The entire app is in english EXCEPT on the artist pages whe...
315 Views
0 replies
0 likes
PlanPremiumCountryMexico DeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueI'm getting these ads every now and then, and I don't know why. I pay Premium specifically to not get ads of any kind. Sometimes is about Spotify, sometimes ...
Plan Premium Country Mexico Device Huawei P30 Lite Operating System Android 10 My Question or Issue I'm getting these ads every now and then, and I don't know why. I pay Prem...
Spotify Legend
630 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceMoto G5SOperating SystemAndroid 8.1.0 My Question or Issue Just what the **bleep** is this exclamation mark? Why can't Spotify just keep the songs? I need to click them to play them online everytime so maybe the app au...
Plan Premium Country Brazil Device Moto G5S Operating System Android 8.1.0 My Question or Issue Just what the **bleep** is this exclamation ...
Spotify Legend
574 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Regular
1101 Views
3 replies
1 likes
PlanI have a premium account through my Samsung account.CountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I login to Spotify using my Samsung account? I don't see an option to login using Samsung.
Plan I have a premium account through my Samsung account. Country USA Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue How can I login to Spotify using my ...
Casual Listener
10909 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the past couple of weeks I've started having drop outs playing Spotify over Chromecast. Happens on Chromecast Audios, Nest Mini and Home Max. The track either skips...
Plan Premium Country UK Device OnePlus 6 Operating System Android 10 My Question or Issue For the past couple of weeks I've started having drop outs playing Spotify over Chromecast. ...
Spotify Legend
738 Views
1 replies
0 likes
