Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
396308 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I tried this on my Android and could not.I went online and there is no choice to move the order of songs on myplaylist.How do I move song number 5 to position 1 and song in position one toposition 5 ?HOW ?
I tried this on my Android and could not. I went online and there is no choice to move the order of songs on my playlist. How do I move song number 5 to position 1 and song in position one to ...
Spotify Legend
3092 Views
10 replies
0 likes
I have a Spotify student account (not sure if that would affect my issue.. I don't think it should). I can play all other music on Spotify, except for Daft Punk.. I have listened to them many times before. Is it a glitch on the app? Anyone else havin...
I have a Spotify student account (not sure if that would affect my issue.. I don't think it should). I can play all other music on Spotify, except for Daft Punk.. I have listened to them many times b...
463 Views
0 replies
0 likes
I just noticed after the new download that when I scroll thru my "liked" songs and I pick one, it doesn't play right away. It takes forever to load. This has never happened before.Granted, I have a lot of "liked" songs, but is this something that can...
I just noticed after the new download that when I scroll thru my "liked" songs and I pick one, it doesn't play right away. It takes forever to load. This has never happened before. Grant...
523 Views
0 replies
1 likes
PlanPremiumCountryNew Zealand Device(Huawei Nova 3i)Operating System(Android pie) My Question or IssueToday I was trying to listen to now that's what I call music 106 and when I opened the album the majority of the songs were gray and unplayable. But...
Plan Premium Country New Zealand Device (Huawei Nova 3i) Operating System (Android pie) My Question or Issue Today I was trying to listen to now that's what I call music 106 a...
Moderator
388 Views
1 replies
0 likes
PlanDuoDeviceHonor9 LiteOperating SystemAndroid 9 My Question or IssueMy biggest use case is listening in a care where I don't have internet connection, like a year or two ago it worked flawlessly, but it kept getting worse and worse with every updat...
Plan Duo Device Honor9 Lite Operating System Android 9 My Question or Issue My biggest use case is listening in a care where I don't have internet connection, like a year or two ago it...
Spotify Legend
1024 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid 11Version8.5.82.894 My Question or IssueRecently sections of my 'Liked' songs have become unplayable if I were to tap on them. They are not greyed out and will play when using the desktop and ...
Plan Premium Country USA Device Pixel 4 Operating System Android 11 Version 8.5.82.894 My Question or Issue Recently sections of my 'Liked' songs have become unplayable if I were t...
Spotify Legend
672 Views
3 replies
0 likes
I can only see the story line. What I can do?
I can only see the story line. What I can do?
Spotify Legend
352 Views
1 replies
0 likes
PlanPremium CountryNetherlands DeviceHuawei p30(?) phone Operating SystemAndroid My Question or IssueI have been using a Huawei phone to chromecast Spotify (premium) to my TV. Since about 2 weeks it no longer connects to the chromecast. The problem i...
Plan Premium Country Netherlands Device Huawei p30(?) phone Operating System Android My Question or Issue I have been using a Huawei phone to chromecast Spoti...
Moderator
2187 Views
1 replies
0 likes
PlanPremiumCountryPortugalDeviceOnePlus 7t ProOperating SystemAndroid 10My Question or IssueWhen playing a podcast from the Episodes list, starting at the oldest one, there is no longer an automatic queue that plays the remaining episodes. I have to ...
Plan Premium Country Portugal Device OnePlus 7t Pro Operating System Android 10 My Question or Issue When playing a podcast from the Episodes list, starting at the oldest one, ther...
Spotify Legend
1007 Views
5 replies
0 likes
Under the song playing there should show the next song on deck even in random play, able to swipe and change if desired. Also I hate how you have songs darkens that cannot be played. That is so frustrating/aggravating. I pay for your service because ...
Under the song playing there should show the next song on deck even in random play, able to swipe and change if desired. Also I hate how you have songs darkens that cannot be played. That is so frust...
863 Views
0 replies
0 likes
PlanPremiumCountrySG/PHDeviceOnePlus 8Operating SystemAndroid 11 My Question or IssueHow can I activate lyrics in my spotify? The whole song lyrics, not behind the lyrics or storyline.I compared this with my friend running same version of app, phone,...
Plan Premium Country SG/PH Device OnePlus 8 Operating System Android 11 My Question or Issue How can I activate lyrics in my spotify? The whole song lyrics, not behind the lyrics or ...
Spotify Star
1642 Views
3 replies
0 likes
Hi ! I am trying to download Spotify app through Google Play in my Huawei P30 lite, but it says that the device is not compatible. I didn't have any problem with previous Huaweis, can anyone give me a hand with thi? Otherwise I will have to cancel my...
Hi ! I am trying to download Spotify app through Google Play in my Huawei P30 lite, but it says that the device is not compatible. I didn't have any problem with previous Huaweis, can anyone give me ...
Spotify Legend
3474 Views
9 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I found out that if someone has liked my playlist, even if I hide it they'll still have ac...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So I fo...
Community Legend
427 Views
1 replies
0 likes
Days ago i could still press on the tree dots and press platlistradio or nummerradio but now they have suddenly dissapeard. I did go to a new account but i dont know how that would change that. I am on a galaxy s7.
Days ago i could still press on the tree dots and press platlistradio or nummerradio but now they have suddenly dissapeard. I did go to a new account but i dont know how that would change that. I am ...
263 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 plusOperating SystemAndroid Oreo My Question or IssueI cant download my liked songs on my phone. I tried everything to solve it but it still doesnt work(taking sd card or try using mobile data/differen...
Plan Premium Country Germany Device Samsung Galaxy S9 plus Operating System Android Oreo My Question or Issue I cant download my liked songs on my phone. I tried everything to solve ...
Spotify Legend
512 Views
1 replies
0 likes
Plan : PremiumCountry : FranceDevice : Xiaomi mi mix 2Operating System : android 9, MIUI 12.0.1 My Question or IssueHello,I have a problem with my phone. Since may, I have in my car android auto. When I take my car, I plug my phone, android auto star...
Plan : Premium Country : France Device : Xiaomi mi mix 2 Operating System : android 9, MIUI 12.0.1 My Question or Issue Hello, I have a problem with my phone. Since ...
Spotify Legend
954 Views
6 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueSince this morning, spotify don't want to play any music, when i want to listen my favorite song the playlist is empty and when i want to add a song to it...
Plan Premium Country France Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue Since this morning, spotify don't want to play any music, when i want to...
Spotify Legend
356 Views
1 replies
0 likes
My Question or IssueIf I hide a playlist after someone's liked it, will they still have access to it?
My Question or Issue If I hide a playlist after someone's liked it, will they still have access to it?
Community Legend
3706 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(Pixel 3)Operating System(Android 11) My Question or IssueWhenever in Offline mode on Spotify and I connect to my car's Android Auto, the only music that I can play are from Playlists. When I navigate to the Artists tab,...
Plan Premium Country Canada Device (Pixel 3) Operating System (Android 11) My Question or Issue Whenever in Offline mode on Spotify and I connect to my car's Android Auto, the only m...
Spotify Legend
1733 Views
1 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 plusOperating SystemAndroid Oreo My Question or IssueMy issue is that since the new ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy 9 plus Operating Syst...
Spotify Legend
8712 Views
8 replies
0 likes
