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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I had the bug or problem with Spotify. My version is 8.5.82.894, on rog phone 3 with android 10. It said my Spotify has no internet connection available. However my phone work fine with the internet, it even can connect to Facebook through the app. W...
I had the bug or problem with Spotify. My version is 8.5.82.894, on rog phone 3 with android 10. It said my Spotify has no internet connection available. However my phone work fine with the in...
Spotify Star
401 Views
1 replies
0 likes
PlanPremiumCountryCroatiaDevice(Samsung Galaxy S8+)Operating System(Android 9.0 "Pie") My Question or IssueI can't save albums on my android device, also when I go under the "Albums" tab in library there are none of the albums I've saved previously. ...
Plan Premium Country Croatia Device (Samsung Galaxy S8+) Operating System (Android 9.0 "Pie") My Question or Issue I can't save albums on my android device, also when I go ...
Casual Listener
1784 Views
6 replies
0 likes
PlanPremiumCountryBrazilDevicemorola g7 playOperating SystemAndroid My Question or Issuei could play normally all my local files both in my computer and my phone, but yesterday i tried downloading a new song, it played normally on my pc but it didn't...
Plan Premium Country Brazil Device morola g7 play Operating System Android My Question or Issue i could play normally all my local files both in my computer and my phone, but yesterd...
Spotify Legend
370 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueSpent a good hour selecting music and downloading it to an Android Motorola G6 phone. Set it to offline mode and went on a trip. About 30 minutes into the t...
Plan Premium Country United States Device Motorola G6 Operating System Android 9 My Question or Issue Spent a good hour selecting music and downloading it to an Android Motorola G6 p...
Spotify Legend
481 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceMi 9 LiteOperating SystemMIUI 12, Android 10 based My Question or IssueThe 'Lyrics' option which appears in some songs are hidden in my device, I've tried deleting app cache, restart my device and this didn't do any chan...
Plan Premium Country Mexico Device Mi 9 Lite Operating System MIUI 12, Android 10 based My Question or Issue The 'Lyrics' option which appears in some songs are hidden in my device, ...
Spotify Legend
391 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
507 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueStarting recently (it may have begun after the latest system update), the app has displayed a host of issues. This is after years of not having a problem. The m...
Plan Premium Country US Device Samsung Galaxy s10e Operating System Android My Question or Issue Starting recently (it may have begun after the latest system update), the app...
Spotify Legend
753 Views
1 replies
2 likes
PlanPremiumCountryCzech RepublicDeviceSamsung S10, S8, Samsung tabletOperating SystemAndroid My Question or IssueHey I am having an issue since last update. My app keep crushing every 10 minutes on all my devices (phone, tablet). Same issue has my hu...
Plan Premium Country Czech Republic Device Samsung S10, S8, Samsung tablet Operating System Android My Question or Issue Hey I am having an issue since last update. My app keep crush...
Spotify Legend
1121 Views
5 replies
3 likes
PlanPremium FamilyCountryIndonesiaDeviceOPPO F1Operating SystemAndroid 5.1 My Question or Issuemy song speed got increased by itself,ive tried finding way in YT but nothing seems helping it
Plan Premium Family Country Indonesia Device OPPO F1 Operating System Android 5.1 My Question or Issue my song speed got increased by itself,ive tried finding way in YT but nothing s...
Spotify Legend
692 Views
1 replies
0 likes
Premium user, Huawei P30, suddenly playlists with 1000s of songs, or albums saved, if user goes to play album, full album won't play unless all songs are individually liked. This is very difficult to do with 1000s of things saved. Everything was work...
Premium user, Huawei P30, suddenly playlists with 1000s of songs, or albums saved, if user goes to play album, full album won't play unless all songs are individually liked. This is very diffic...
Visitor
5549 Views
8 replies
1 likes
PlanFreeCountryUSADeviceSamsung Galaxy 9Operating System( Android 10.) My Question or IssueI recently changed my Spotify account password using my Windows 10 desktop. I can log into the Web player just fine using that. After changing the password, wh...
Plan Free Country USA Device Samsung Galaxy 9 Operating System ( Android 10.) My Question or Issue I recently changed my Spotify account password using my Windows 10 desktop. I can l...
Moderator
383 Views
1 replies
0 likes
PlanFamily PremiumCountryIceland DeviceAndroid samsung a8Operating SystemAndroid 9 My Question or IssuePhone is unable to play any music, opens a track but stays still at 0:00 no matter what. I can use the same account on my android tablet and pc wit...
Plan Family Premium Country Iceland Device Android samsung a8 Operating System Android 9 My Question or Issue Phone is unable to play any music, opens a track but stays...
226 Views
0 replies
0 likes
Hello I use spotify to play music on a Bose speak from an iphoneX. Sometimes the music plays at normal volume, but sometimes it play very quietly. When its playing quietly I can have the volumes turned up to max on the speaker AND max on spotify and ...
Hello I use spotify to play music on a Bose speak from an iphoneX. Sometimes the music plays at normal volume, but sometimes it play very quietly. When its playing quietly I can have the vol...
Spotify Legend
352 Views
1 replies
0 likes
Plan: Premium (free trial - 3 months)Country: BrasilDevice: Motorola E4Operating System: Android My Issue: Spotify doesn't play music on my phone, only on the Web Player (on my laptop). When I enter the browser, I can hear the songs over there, howev...
Plan: Premium (free trial - 3 months) Country: Brasil Device: Motorola E4 Operating System: Android My Issue: Spotify doesn't play music on my phone, only on the Web Player...
Spotify Legend
720 Views
2 replies
0 likes
I've been trying to skip my music, but everytime I press the skip button, I only get ads for Spotify premium.I don't know if I have to wait for 1 hour and get my 6 free skips, but I've already tried it!PlanFree/PremiumCountry DeviceSamsung Galaxy j3 ...
I've been trying to skip my music, but everytime I press the skip button, I only get ads for Spotify premium.I don't know if I have to wait for 1 hour and get my 6 free skips, but I've already tried ...
Spotify Legend
287 Views
1 replies
0 likes
Ok, I'm tired of scouring outdated and repetitive articles for this answer. I currently have two songs in my local files. One plays on my phone, one doesn't (it was recently added). They both play fine on my computer. I have the playlists downloaded ...
Ok, I'm tired of scouring outdated and repetitive articles for this answer. I currently have two songs in my local files. One plays on my phone, one doesn't (it was recently added). They both play fi...
Spotify Legend
344 Views
1 replies
0 likes
Hi I am on the Premium plan using it on an Android phone. Over the past couple of weeks my music started to jump like a scratched cd. It started off just a couple of jumps per song but now its nearly every 10 secs which is incredibly annoying. I have...
Hi I am on the Premium plan using it on an Android phone. Over the past couple of weeks my music started to jump like a scratched cd. It started off just a couple of jumps per song but now ...
Spotify Legend
457 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy S8Operating SystemAndroid 9 My Question or IssueThe app is unspeakably slow, to the point where I literally cannot use it. Everything I press, I just see the spinning green circle, and then "go online to see menu" (or...
Plan Premium Country UK Device Galaxy S8 Operating System Android 9 My Question or Issue The app is unspeakably slow, to the point where I literally cannot use it. Everything I press...
Spotify Legend
306 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueThe app systematically takes a few minutes to launch. It either freezes on the screen with the logo or a black and grey screen. Sometimes it manages to lau...
Plan Premium Country France Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue The app systematically takes a few minutes to launch. It either freezes...
Spotify Legend
919 Views
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There are similar problems that I've seen in this community but none of the solutions worked for me.I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see them on pc but I can't sync none of them to my android....
There are similar problems that I've seen in this community but none of the solutions worked for me. I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see th...
315 Views
0 replies
0 likes
