Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42216 Views
65 replies
25 likes

42216 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877887 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877887 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26332 Views
4 replies
0 likes

26332 Views
4 replies
0 likes

Superuser Contribution Spotify search function stops working constantly

PlanPremiumCountryCanadaDeviceSamsung Galaxy J3 PrimeOperating SystemAndroid 7.0My Question or IssueAs of late, my Spotify premium account stops allowing me to use the search function. I have reinstalled the application several times in order for the...

moonlitsea
Newbie
Plan Premium Country Canada Device Samsung Galaxy J3 Prime Operating System Android 7.0 My Question or Issue As of late, my Spotify premium account stops allowing me to use the searc...
2018-08-03 7:25:28 AM
2020-08-24 1:26:08 PM
Alex
Spotify Legend
1095 Views
7 replies
1 likes

1095 Views
7 replies
1 likes

My followers count wont update

I just got spotify for artists August 21st and my spotify all time listeners has went up but my followers my monthly listeners and listeners has not moved. I am on android Samsung galaxy A51. My username is Polishaxe0. I am an artist.

Polishaxe0
Visitor
I just got spotify for artists August 21st and my spotify all time listeners has went up but my followers my monthly listeners and listeners has not moved. I am on android Samsung galaxy A51. My user...
2020-08-24 1:00:42 PM
578 Views
0 replies
0 likes

578 Views
0 replies
0 likes

Superuser Contribution Artists page make the app crash.

PlanPremiumCountryHungaryDeviceSamsung Galaxy A8 2018Operating SystemAndroid 9.0 My Question or IssueWhenever i try to open an artists page, tha app keep crashing. Reinstal, cache delete and things like that dosent help solve the problem.

hunwaO
Visitor
Plan Premium Country Hungary Device Samsung Galaxy A8 2018 Operating System Android 9.0 My Question or Issue Whenever i try to open an artists page, tha app keep crashing. Reinstal, ...
2020-08-22 8:05:49 PM
2020-08-24 12:59:09 PM
Ivan
Spotify Legend
439 Views
1 replies
1 likes

439 Views
1 replies
1 likes

Superuser Contribution Shuffle play in Premium account

Hello I have noticed that despite having active my Premium account, the shuffle play is always active ( ramdomly the are played) and there is no way to play my songs in order .My Spotify software is up to date on my Android.

user-removed
Visitor
Hello I have noticed that despite having active my Premium account, the shuffle play is always active ( ramdomly the are played) and there is no way to play my songs in order . My Spotify software i...
2015-10-19 12:10:14 PM
2020-08-24 10:13:19 AM
Mihail
Spotify Legend
593 Views
4 replies
0 likes
playlist order

593 Views
4 replies
0 likes

Can't log in to Spotify App after reinstall (before it was freezing on settings)

PlanPremiumCountryGermanyDeviceXiaomi Mi 9Operating SystemAndroid 10, MIUI 12 My Question My problem is, that spotify doesn't even start any more. I have reinstalled Spotify, because I couldn't access the Settings menu any more. I was freezing every ...

CKWDani
Newbie
Plan Premium Country Germany Device Xiaomi Mi 9 Operating System Android 10, MIUI 12 My Question My problem is, that spotify doesn't even start any more. I have reinstalled Spo...
2020-08-24 9:45:34 AM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

the lyrics do not appear

PlanPremiumCountryArgentinaDeviceLG Q6 AlphaOperating SystemAndroid My Question I have 2 accounts. One starting session with my email and another with Facebook. by logging in with facebook I can access the lyrics section in the player and with my ema...

djdb3r
Visitor
Plan Premium Country Argentina Device LG Q6 Alpha Operating System Android My Question I have 2 accounts. One starting session with my email and another with Facebook. by loggi...
2020-08-24 5:04:21 AM
640 Views
0 replies
12 likes

640 Views
0 replies
12 likes

Available devices don't show up

I've connected my wireless earbuds. They do function but device available don't show up under the song page. And I also can't switch playback devices between my phone and earbuds. PlanPremium DeviceRedmi Note 9 Pro, Soundpeats Trueengine SE Operating...

JLQH
Visitor
I've connected my wireless earbuds. They do function but device available don't show up under the song page. And I also can't switch playback devices between my phone and earbuds. Plan...
2020-08-24 3:43:26 AM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

artist pages not loading on android app

PlanFreeCountryUnited KingdomDeviceHP ChromebookOperating SystemChrome OS My Question or IssueOn my android app whenever I try to open an artist page it says "something went wrong - try again". It makes the app somewhat unusable, is there a fix?

kac3y
Regular
Plan Free Country United Kingdom Device HP Chromebook Operating System Chrome OS My Question or Issue On my android app whenever I try to open an artist page it says "something went ...
2020-08-21 7:51:24 PM
2020-08-24 2:48:08 AM
Billy-J
Spotify Star
669 Views
10 replies
0 likes

669 Views
10 replies
0 likes

Liked songs disapeared

PlanFreeCountryFranceDeviceXiaomi mi 9 seOperating SystemAndroid My Question or IssueI just bought a New phone (Xiaomi) on which i wanted to put Spotify. I downloaded the app and connected to my account, and surprise ! All the songs that i have liked...

user-removed
Visitor
Plan Free Country France Device Xiaomi mi 9 se Operating System Android My Question or Issue I just bought a New phone (Xiaomi) on which i wanted to put Spotify. I downloaded...
2020-08-23 12:37:49 AM
2020-08-24 1:14:23 AM
AdamDamon
Spotify Star
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Pre-installed Spotify refuses to store music on SD card

PlanPremium FamilyCountryUKDeviceSony Xperia XA1 UltraOperating SystemAndroid 8.0.0(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDespite selecting SD card as storage from the settings, Spotify stubbornly insists on downloading music str...

VicHoon
Newbie
Plan Premium Family Country UK Device Sony Xperia XA1 Ultra Operating System Android 8.0.0 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Despite selecting SD car...
2020-08-23 5:34:22 PM
272 Views
0 replies
0 likes
SD-card

272 Views
0 replies
0 likes

Multiple issues

When I go to launch spotify on either of my vehicles using my kenwood radio interface, the app barely interfaces with the radio. Sometimes it takes 20 seconds, sometimes 5 minutes, sometimes never. I have 2 different kenwood radios (dnr 476s, dnx773s...

1210560081
Visitor
When I go to launch spotify on either of my vehicles using my kenwood radio interface, the app barely interfaces with the radio. Sometimes it takes 20 seconds, sometimes 5 minutes, sometimes never.&n...
2020-08-23 3:27:12 PM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Previous listened to song still displaying

Android 10Pixel 3xlPremium user USA My Question or Issue When I'm playing songs. The music will randomly stop. When I go to the app, it is showing a song that I wasn't listening to from another playlist. When I go back to the playlist I was in, I can...

Muusikman
Visitor
Android 10 Pixel 3xl Premium user USA My Question or Issue When I'm playing songs. The music will randomly stop. When I go to the app, it is showing a song that I wasn't li...
2020-08-23 1:53:06 PM
371 Views
0 replies
0 likes

371 Views
0 replies
0 likes

I cant install Spotify from Google Play Store

PlanPremiumCountry DeviceSamsung Galaxy A70Operating SystemAndroid 10 My Question or Issue I have a problem with installing Spotify on my mobile mentioned above, it just doesnt show up on google play store when i search it up, and when i try to open ...

PrinZz911
Newbie
Plan Premium Country Device Samsung Galaxy A70 Operating System Android 10 My Question or Issue I have a problem with installing Spotify on my mobile mentioned above, ...
2020-08-23 12:24:27 PM
607 Views
0 replies
0 likes

607 Views
0 replies
0 likes

Slowwwwwwwww Spotify

Hi There, For years I have been struggling with an intensely slow Spotify. It takes up to 5 minutes to load playlists, to search for artists, and takes ages to play songs or connect to network speakers. I thought it could be an issue with my phone an...

oliverthompson
Casual Listener
Hi There, For years I have been struggling with an intensely slow Spotify. It takes up to 5 minutes to load playlists, to search for artists, and takes ages to play songs or connect to netwo...
2020-07-29 12:55:10 PM
2020-08-23 12:07:56 PM
oliverthompson
Casual Listener
419 Views
3 replies
1 likes

419 Views
3 replies
1 likes

Spefic songs or artists won't play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, over the last couple of months certain songs by certain artists won't play for me. ...

Eimeargarvey
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi ther...
2020-08-23 11:00:52 AM
197 Views
0 replies
0 likes

197 Views
0 replies
0 likes

NOTE9 Spotify do not start

PlanPremiumCountrytaiwanDeviceSamsung Galaxy Note 9 with Samsung KnoxOperating SystemAndroid 10 1st July 2020 Security 我的問題或問題Have now experienced this too. Changed out a broken Note 9 for a new one and Spotify just keep exiting immediately after try...

kang123
Newbie
Plan Premium Country taiwan Device Samsung Galaxy Note 9 with Samsung Knox Operating System Android 10 1st July 2020 Security 我的問題或問題 Have now experienced this too. Chang...
2020-08-22 6:57:20 PM
2020-08-23 9:21:13 AM
Heythatsme
Community Legend
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Spotify abruptly stopped while listening to podcast and doesn't start again to where it has stopped.

Its been a couple of days that when I listened to a podcast that my Spotify will suddenly stopped. The app doesn't even appear on my nofication bar. Like I never opened it. At first I thought my poor internet connection make the app stops, but when I...

ida126485
Casual Listener
Its been a couple of days that when I listened to a podcast that my Spotify will suddenly stopped. The app doesn't even appear on my nofication bar. Like I never opened it. At first I thought my poor...
2020-08-23 8:55:36 AM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

All liked songs are gone

PlanPremium (family main account)CountryGermanyDeviceSamsung Galaxy s20 ultraOperating SystemAndroid 10 My Question or IssueI recently got a new phone (s20 ultra) and logged into my Spotify account. all my liked songs were there and everything worked...

1147940866
Casual Listener
Plan Premium (family main account) Country Germany Device Samsung Galaxy s20 ultra Operating System Android 10 My Question or Issue I recently got a new phone (s20 ultra) and logged ...
2020-08-21 1:33:47 PM
2020-08-22 5:16:07 PM
Billy-J
Spotify Star
520 Views
3 replies
0 likes
liked
saved

520 Views
3 replies
0 likes

Why does it go offline?

The android app will tell me I am offline although I'm not. It willIwork for 5-10 minutes sometimes after reinstalling but the it tells me I'm offline again. Here's what I've done so far I'm not offline. Not in app setting, not in firewalls, not in r...

Ursparven
Visitor
The android app will tell me I am offline although I'm not. It willIwork for 5-10 minutes sometimes after reinstalling but the it tells me I'm offline again. Here's what I've done so far &nb...
2020-08-22 3:06:33 PM
249 Views
0 replies
0 likes
Android

249 Views
0 replies
0 likes

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