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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6801 Views

0 replies

7 likes

  • 6801 Views
  • 0 replies
  • 7 likes

Position In podcast disappearing

PlanPremiumCountryUSA DeviceGalaxy Note 10+Operating SystemAndroid 10 My Question or IssueFor the last couple days, I've been running into an issue where Im listening to a podcast, and I will pause it to go back to work, or will close out of the app,...

Newbie

Plan Premium Country USA  Device Galaxy Note 10+ Operating System Android 10   My Question or Issue For the last couple days, I've been running into an issue where Im listening to...

417 Views

0 replies

1 likes

  • 417 Views
  • 0 replies
  • 1 likes

Can't preview albums

PlanFreeCountryUKDeviceSamsung My Question or IssueI'm not sure if its from a new update or not but I can't view/ preview albums anymore. There isn't any way to see all the songs on an album and it's so frustrating because that was such a normal feat...

Casual Listener

Plan Free Country UK Device Samsung   My Question or Issue I'm not sure if its from a new update or not but I can't view/ preview albums anymore. There isn't any way to see all the songs...

Emilia_8

Community Legend

1129 Views

3 replies

2 likes

  • 1129 Views
  • 3 replies
  • 2 likes

[App Crash] Spotify crashes while entering any artist page

PlanPremiumCountryRussiaDeviceMeizu 15 LiteOperating SystemAndroid 7.1.2 with Flyme 7.0.1.1G(last version) My Question or IssueHelo, I have a problem, when I go to the page of any artist, the application crashes. Everything else in the application wo...

Regular

Plan Premium Country Russia Device Meizu 15 Lite Operating System Android 7.1.2 with Flyme 7.0.1.1G(last version)   My Question or Issue Helo, I have a problem, when I go to the page o...

manwekk

Visitor

1222 Views

8 replies

1 likes

  • 1222 Views
  • 8 replies
  • 1 likes

Superuser Contribution 'New releases' category showing only 2 albums

PlanPremiumCountryCroatiaDeviceSony Xperia XZ PremiumOperating SystemAndroid 9My Question or IssueVersion 8.5.66.1002 of app installed. When I go to 'Search > New Releases > New albums & singles' the section only shows 2 albums and I can't scroll fur...

Gig Goer

Plan Premium Country Croatia Device Sony Xperia XZ Premium Operating System Android 9 My Question or Issue Version 8.5.66.1002 of app installed. When I go to 'Search > New Releases > N...

TimeAmpala

Gig Goer

1914 Views

8 replies

1 likes

Android
Android App
function
NEW ALBUMS
New albums & singles
New singles
Search
Troubleshooting
  • 1914 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify serving IOS more than android

It has been said thousands of times, please roll out the slide to add to queue and similar features to Android as well as IOS. PlanPremiumCountry DeviceOppo A9Operating SystemAndroid 10 My Question or Issueupdate android spotify

Casual Listener

It has been said thousands of times, please roll out the slide to add to queue and similar features to Android as well as IOS.  Plan Premium Country   Device Oppo A9 Operating System...

MattSuda

Spotify Star

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

Not able to share songs over Instagram story

PlanPremiumCountryIndiaDeviceGoogle pixel 2Operating SystemAndroid 10 My Question or IssueIm not getting the option to share my songs over Instagram story. I have a one year premium plan help and using the app on Pixel 2 device with Android 10. Pleas...

Visitor

Plan Premium Country India Device Google pixel 2 Operating System Android 10   My Question or Issue Im not getting the option to share my songs over Instagram story. I have a one year ...

SoundShots

Composer

411 Views

1 replies

0 likes

Instagram
  • 411 Views
  • 1 replies
  • 0 likes

Unable to see all songs on an artist or album page.

PlanFreeCountryUSADeviceSamsungOperating System Android Oreo My Question or IssueSo, whenever I go to an artist or album's page on Spotify, there is always a small list of songs that ends with "... and more!" However, when I click that list to view a...

Casual Listener

Plan Free Country USA Device Samsung Operating System  Android Oreo   My Question or Issue So, whenever I go to an artist or album's page on Spotify, there is always a small ...

719 Views

0 replies

0 likes

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[Tinder] Can't connect Spotify account to Tinder

I am unable to connect Spotify to Tinder. I can't see the option to connect Spotify under "Edit Info" on the Tinter app. I only see "Connect Instagram", nothing else. I used to have Spotify connected to Tinder, but after I disconnected it (to try to ...

Regular

I am unable to connect Spotify to Tinder.  I can't see the option to connect Spotify under "Edit Info" on the Tinter app. I only see "Connect Instagram", nothing else.   I used to have Sp...

2063 Views

0 replies

0 likes

Tinder
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Can't play specific Album

I downloaded three Albums. The trilogy from ,,The Hungergames" and for the first time it worked when I start playing the album but then at the next day when I choose the same album it keeps loading and loading and then everything disappears. But i ca...

Visitor

I downloaded three Albums. The trilogy from ,,The Hungergames" and for the first time it worked when I start playing the album but then at the next day when I choose the same album it keeps loading a...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Song preview function not working on andriod

I have a Samsung S7 with Android 8.0 and recently, the preview song function in spotify has disappeared for me. Except for playlists (both made my spotify and users), albums and singles that I've saved dont have this function. Which is strange becaus...

Casual Listener

I have a Samsung S7 with Android 8.0 and recently, the preview song function in spotify has disappeared for me. Except for playlists (both made my spotify and users), albums and singles that I've sav...

314 Views

0 replies

0 likes

  • 314 Views
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Add support of screen recording with sound

On Android 10 Google updated Audio API so some screen recorders now can record videos with internal sound if such option allowed by application from which you want to record sound. If this feature is possible to add in some nearest releases - it woul...

Visitor

On Android 10 Google updated Audio API so some screen recorders now can record videos with internal sound if such option allowed by application from which you want to record sound. If this feature is...

chaymartis

Casual Listener

4670 Views

1 replies

12 likes

  • 4670 Views
  • 1 replies
  • 12 likes

Superuser Contribution Unable to add songs from search

PlanFreeCountry SerbiaDevice Samsung Galaxy S20 Ultra My Question or IssueWhen I search for a song and try to click "+" to add to the playlist, nothing happens. Adding songs from the search option, doesn't work.

Visitor

  Plan Free Country  Serbia Device Samsung Galaxy S20 Ultra   My Question or Issue When I search for a song and try to click "+" to add to the playlist, nothing happens. A...

Ivan

Spotify Legend

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

I'm getting in-app ads even though I'm subscribed to premium

PlanPremiumCountryUnited States DeviceNokia 7.1Operating SystemAndroid 10 My Question or IssueI've subscribed to Premium for a few years now, but lately I've had pop-ups in my Spotify app on my phone when I go to start or stop music. See the attached...

Casual Listener

Plan Premium Country United States   Device Nokia 7.1 Operating System Android 10   My Question or Issue I've subscribed to Premium for a few years now, but lately I've had pop-u...

joemccall86

Casual Listener

662 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution App closes when opening storage location tab on Android phone

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the time to check the current download location. It looks...

Casual Listener

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the ti...

Elena

Moderator

3503 Views

13 replies

4 likes

Android 6.0.1
app crash
download playlist
  • 3503 Views
  • 13 replies
  • 4 likes

Superuser Contribution My 1st spotify account doesn't have the lyrics feature, but my other spotify accounts has it.

PlanPremiumCountryPhilippinesDevice(Samsung A6)Operating System(Android Oreo) My Question or IssueHi, The lyrics feature didn't appear on my original account but after hearing that the lyrics feature is back, i wanted it too but it doesn't appear. I ...

Casual Listener

Plan Premium Country Philippines Device (Samsung A6) Operating System (Android Oreo)   My Question or Issue Hi,   The lyrics feature didn't appear on my original account bu...

Ver

Spotify Legend

2338 Views

7 replies

7 likes

complaint
  • 2338 Views
  • 7 replies
  • 7 likes

UX Issue: Persistent Car Mode Prompt

PlanPremiumCountryUSADevicePixel XL My Question or IssueI'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to connect to car mode (which takes up valuable space) even though I have Car Mode c...

Newbie

Plan Premium Country USA Device Pixel XL   My Question or Issue I'm wondering if it's possible to remove a persistently glaring UX problem.  The Spotify app keeps offering me to con...

423 Views

0 replies

0 likes

bug
UX
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Solved!!Superuser Contribution Spotify Lite Download Quality

Plan - PremiumCountry - United StatesDeviceFiio M9 I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lite a try. However, I can't seem to find any information on whether the lite vers...

Regular

  Plan - Premium Country - United States Device Fiio M9   I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lit...

Alex

Spotify Legend

2480 Views

3 replies

1 likes

quality
queue
Spotify Lite
  • 2480 Views
  • 3 replies
  • 1 likes

SPOTIFY LYRICS SUDDENLY DISAPPEARED

Hello Spotify Team!!the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the feature but mine is suddenly gone.PlanPremiumCountryPhilip...

Casual Listener

Hello Spotify Team!! the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the featu...

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

Connection drops all the time

PlanPremiumCountrySwedenDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy issue is that Spotify often drops internet connection even though I am connected and other apps such as Tidal is working. When disconnected the app requires ...

Regular

Plan Premium Country Sweden Device Galaxy Note 9 Operating System Android 10   My Question or Issue My issue is that Spotify often drops internet connection even though I am connected ...

377 Views

0 replies

0 likes

connection
drops
loads forever
  • 377 Views
  • 0 replies
  • 0 likes

Superuser Contribution Losing streams and plays not increasing

Hello,So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and the plays weren't increasing throughout the day. At on...

Casual Listener

Hello, So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and t...

Ivan

Spotify Legend

1510 Views

1 replies

0 likes

  • 1510 Views
  • 1 replies
  • 0 likes