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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 846489 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846489 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16006 Views
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  • 16006 Views
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Superuser Contribution I can't log from Android phone

This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, it says something went wrong and I should try again...

  • Visitor
  • This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, ...
  • Katerina
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 1 likes
  • Android
  • 389 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music stops when phone locks

PlanPremiumCountryUKDeviceSamsung s10 My Question or IssueOnly sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second I light my phone up it starts playing. Phone and spotify both up to date.Anyone ...

  • Casual Listener
  •   Plan Premium Country UK Device Samsung s10   My Question or Issue Only sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second ...
  • Petya
  • Community Legend
  • 965 Views
  • 5 replies
  • 1 likes
  • 965 Views
  • 5 replies
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Bug related to adding a song

When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite...PlanPremium DeviceHuawei P20 lite

  • Newbie
  • When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite... Plan Premium   Device Huawei P20 lite  
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  • 229 Views
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Can't play a specific podcast playlist on Pixel 2XL

PlanPremiumCountrySingaporeDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueHello! I have trouble playing a podcast playlist on my device. It was working fine until 2 days ago, and it suddenly can't be played nor downloaded. I've tried ...

  • Visitor
  • Plan Premium Country Singapore Device Pixel 2 XL Operating System Android 10   My Question or Issue Hello! I have trouble playing a podcast playlist on my device. It was working fine u...
  • 240 Views
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  • 240 Views
  • 0 replies
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Solved!!Superuser Contribution Why does the message "Restarting App. Won't be long." pop up when I open Spotify on my phone?

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A5Operating SystemAndroid Oreo My Question or IssueWhen I open Spotify on my phone, the message "Restarting App. Won't be long." pops up at bottom of the screen for a few seconds every time, which has b...

  • Regular
  • Plan Premium Country Australia Device Samsung Galaxy A5 Operating System Android Oreo   My Question or Issue When I open Spotify on my phone, the message "Restarting App. Won't be...
  • Chiarocula
  • Regular
  • 1092 Views
  • 4 replies
  • 0 likes
  • 1092 Views
  • 4 replies
  • 0 likes

Spotify pausing and stopping now resolved for me

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10 note My Question or IssueI have seen so many complaints about spotify stopping and pausing - i had the same problem but I found the guide had information that fixed the issue for me so I thought I wo...

  • Visitor
  •   Plan Premium Country Australia Device Samsung Galaxy 10 note     My Question or Issue I have seen so many complaints about spotify stopping and pausing - i had the same pro...
  • 345 Views
  • 0 replies
  • 0 likes
  • pause
    stop
  • 345 Views
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[Google Assistant] Bad and inconsistent behavior

PlanFamilyCountrySwedenDevicePixel 3Operating SystemAndroid 10 (fully updated) My Question or IssueWhen asking Google Assistant to play music on Spotify, the behavior is very inconsistent, and more often than not, it fails to play anything.I try diff...

  • Visitor
  • Plan Family Country Sweden Device Pixel 3 Operating System Android 10 (fully updated)   My Question or Issue When asking Google Assistant to play music on Spotify, the behavior is very...
  • 625 Views
  • 0 replies
  • 1 likes
  • 625 Views
  • 0 replies
  • 1 likes

Songs Starting from the middle or later

PlanPremiumCountry DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid My Question or IssueLately Songs in the "made for you" playlists are suddenly played from the middle, some are played for the last few seconds. The crossfade and gapless play are ...

  • Regular
  • Plan Premium Country   Device Samsung Galaxy S7 Edge Operating System Android   My Question or Issue Lately Songs in the "made for you" playlists are suddenly played from the midd...
  • nevasith
  • Regular
  • 3858 Views
  • 8 replies
  • 0 likes
  • bug
  • 3858 Views
  • 8 replies
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[Android] Disable BMW Connected Drive Integration Takeover

PlanFree/PremiumCountry DevicePixel 3Operating SystemAndroid (Probably all) My Question or IssueI have a real issue with (at least) the Spotify + BMW Connected integration as I feel it makes the Spotify app experience worse in terms of user 1. functi...

  • Newbie
  • Plan Free/Premium Country   Device Pixel 3 Operating System Android (Probably all)   My Question or Issue I have a real issue with (at least) the Spotify + BMW Connected integrati...
  • doovdevan
  • Visitor
  • 1648 Views
  • 1 replies
  • 2 likes
  • 1648 Views
  • 1 replies
  • 2 likes

Spotify connect keeps turning on and off

I use Spotify connect from a Samsung android or from an iPad to a NAD C338 amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it continues. It is annoying, and what's even more annoying is tha...

  • Casual Listener
  • I use Spotify connect from a Samsung android or from an iPad to a NAD C338  amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it contin...
  • arngilska
  • Casual Listener
  • 2942 Views
  • 6 replies
  • 0 likes
  • 2942 Views
  • 6 replies
  • 0 likes

PLAYLIST section missing from the library!!

PlanPremiumCountryUnited Arab Emirates Device(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or Issue Hi! I recently updated to the latest version, only to find out that "my library" interface and layout has been changed. I don't ha...

Screenshot_20191014-220108_Spotify-picsay.jpg
  • Visitor
  • Plan Premium Country United Arab Emirates   Device (Samsung Galaxy Note 9) Operating System (Android Oreo)   My Question or Issue   Hi! I recently updated to the lates...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
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Basic JS / CSS bugs

Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real client and switched to this crappy electron/js app.Ther...

  • Regular
  • Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real clie...
  • 362 Views
  • 0 replies
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  • 362 Views
  • 0 replies
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Music not playing when media is downloading

PlanPremiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue/WorkflowI turn on the wifi on my device, and launch spotify.Te application starts to dowload/update playlists. While The download is running the application takes extremely ...

  • Casual Listener
  • Plan Premium Device Sony Xperia XA2 Operating System Android   My Question or Issue/Workflow I turn on the wifi on my device, and launch spotify.Te application starts to dowload/update p...
  • 224 Views
  • 0 replies
  • 1 likes
  • Android
    Download
    Lagging
    not playing
  • 224 Views
  • 0 replies
  • 1 likes

I can't edit any playlists

PlanFreeCountryUkDeviceHuawei p20 liteOperating SystemAndroid 9 My Question or IssueI can't edit my playlists, the option doesn't exist. My tablet is running the same version and it can edit playlist, but I can't on my phone

  • Casual Listener
  • Plan Free Country Uk Device Huawei p20 lite Operating System Android 9   My Question or Issue I can't edit my playlists, the option doesn't exist. My tablet is running the same versi...
  • 212 Views
  • 0 replies
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  • 212 Views
  • 0 replies
  • 0 likes

Crash when sorting by reversed personnalized order

PlanPremiumCountryFranceDeviceOne Plus 7 Pro GM1913Operating SystemAndroid 9 My Question or IssueMy app crash when I try to sort a playlist by reversed personnalized order. It happens on any type of playlist.Two of my friend, one with a OnePlus 6 and...

  • Visitor
  • Plan Premium Country France Device One Plus 7 Pro GM1913 Operating System Android 9   My Question or Issue My app crash when I try to sort a playlist by reversed personnalized order. I...
  • 171 Views
  • 0 replies
  • 3 likes
  • 171 Views
  • 0 replies
  • 3 likes

song going silent when paused

I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volume when I skip a specific song or reset the spotify ...

  • Casual Listener
  • I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volum...
  • Noah
  • Spotify Star
  • 548 Views
  • 6 replies
  • 0 likes
  • 548 Views
  • 6 replies
  • 0 likes

Music not interrupted by receiving incoming call

PlanPremiumCountryUKDeviceHuawei p10Operating SystemAndroid v.9 My Question or IssueWhen listening to Spotify and i receive an incoming call, there is no interruption to the music to notify me of the call. So unless i happen to be looking at my phone...

  • Newbie
  • Plan Premium Country UK Device Huawei p10 Operating System Android v.9   My Question or Issue When listening to Spotify and i receive an incoming call, there is no interruption to the ...
  • Luan
  • Spotify Star
  • 814 Views
  • 1 replies
  • 0 likes
  • 814 Views
  • 1 replies
  • 0 likes

Music stops

While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no helpPremiumCountryRomaniaDeviceSamsung galaxy s10eOperating System Android 9

  • Visitor
  • While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no help Premium Country Romania Device Samsun...
  • Jᴀᴄᴋ
  • Roadie
  • 483 Views
  • 1 replies
  • 1 likes
  • 483 Views
  • 1 replies
  • 1 likes

Solved!! How to download the n latest liked songs ?

PlanPremiumCountryFrance DeviceOneplus 6t androidOperating SystemAndroid Oreo My Question or Issue Hi spotify, I would like to know how I can download the songs I liked but only the n latest ones ?Thanks Jaafar

  • Casual Listener
  •   Plan Premium Country France   Device Oneplus 6t android Operating System Android Oreo   My Question or Issue   Hi spotify,   I would like to know how I ...
  • eltoch
  • Composer
  • 763 Views
  • 3 replies
  • 0 likes
  • Download
    liked
  • 763 Views
  • 3 replies
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Cover arts on Liked Songs section is no longer display

PlanFreeCountryUKDeviceLeEco Le 2Operating SystemAndroid 6 My Question or IssueUntil September of 2019 all was OK, but when (I don't remember exactly which version) I updated my Spotify app and since cover arts on Liked Songs section is no longer dis...

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  • Visitor
  • Plan Free Country UK Device LeEco Le 2 Operating System Android 6   My Question or Issue Until September of 2019 all was OK, but when (I don't remember exactly which version) I updated...
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
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