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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106535 Views

26 replies

3 likes

  • 106535 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216029 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216029 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569448 Views

78 replies

3 likes

  • 569448 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469579 Views

577 replies

40 likes

Account
Free
  • 469579 Views
  • 577 replies
  • 40 likes

Superuser Contribution Battery drainage and phone heating up

PlanPremiumCountryGermanyDeviceSamsung s20Operating SystemAndroid 11 Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per hour) and having the app running in the background, also I noticed my phone is getting som...

Casual Listener

Plan Premium Country Germany Device Samsung s20 Operating System Android 11       Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per ...

clydeFrog0

Casual Listener

1126 Views

2 replies

0 likes

  • 1126 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded albums randomly deleted

PlanPremiumCountryGreeceDeviceGalaxy S9 plusOperating SystemAndroid 10 My Question or IssueHello all, This is the third time happened to me this year, I have lost all my downloaded albums (not playlists) on my android phone. I always have the onlien ...

Casual Listener

Plan Premium Country Greece Device Galaxy S9 plus Operating System Android 10   My Question or Issue Hello all,   This is the third time happened to me this year, I have lost al...

Elena

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast video description timeout

PlanFreeCountryMacedoniaDeviceSamsung Galaxy A21sOperating SystemAndroid 10 My Question or IssueHello,When watching The Joe Rogan Experience podcast on my mobile phone, specifically episode #1575, the "description" of the episode is blocking me from ...

Casual Listener

Plan Free Country Macedonia Device Samsung Galaxy A21s Operating System Android 10   My Question or Issue Hello, When watching The Joe Rogan Experience podcast on my mobile phone, spe...

Jeremy

Spotify Legend

1382 Views

7 replies

0 likes

  • 1382 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Keeps Pausing

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth connection, so I've pretty much narrowed it down to an issue...

Visitor

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth conne...

Elena

Moderator

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashing on android phones when using car controls

PlanPremiumCountryUKDeviceSamsung A40, Oneplus 7 Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it crashes anytime I try to change song. I have tried clearing the cache and data...

Visitor

  Plan Premium Country UK Device Samsung A40, Oneplus 7   Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it ...

Mihail

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution video podcast doesnt work with bluetooth headphones

PlanFree/PremiumFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

Mihail

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google clock uses standard beeping instead of spotiy

PlanPremiumCountryGermany DeviceBlackBerry DTEK50Operating SystemAndroid Marshmallow My Question or IssueSome weeks prior to now my Google Clock App started using the standard sound for an alarm in stead of the chosen playlist.It still shows the play...

Regular

Plan Premium Country Germany  Device BlackBerry DTEK50 Operating System Android Marshmallow   My Question or Issue Some weeks prior to now my Google Clock App started using the st...

Jeremy

Spotify Legend

2983 Views

3 replies

1 likes

  • 2983 Views
  • 3 replies
  • 1 likes

Downloaded songs keep moving to internal storage

Motorola g(7) plusAndroid 10Spotify 8.5.54.869 I have a Motorola G(7) Plus, with 64gb internal storage, and 128gb SD card. I have Spotify set to download songs to the SD card. My phone came pre-installed with Android Pie. Earlier this week it receive...

Music Fan

Motorola g(7) plus Android 10 Spotify 8.5.54.869   I have a Motorola G(7) Plus, with 64gb internal storage, and 128gb SD card. I have Spotify set to download songs to the SD card. My phone c...

CelticJamboy

Casual Listener

2937 Views

4 replies

3 likes

  • 2937 Views
  • 4 replies
  • 3 likes

Superuser Contribution I can't connect to Chromecast anymore

Starting a couple days ago whenever I try to connect my Spotify to my Chromecast (it always worked with no issues previously) when I tap on to select a device to which stream the content it shows me the name of my chromecast device but I can't select...

Newbie

Starting a couple days ago whenever I try to connect my Spotify to my Chromecast (it always worked with no issues previously) when I tap on to select a device to which stream the content it shows me ...

tigaaa

Roadie

5453 Views

5 replies

6 likes

  • 5453 Views
  • 5 replies
  • 6 likes

Superuser Contribution Playlist Interface Bug, causes app crash

PlanPremium Family CountryLuxembourg DeviceXiaomi MI 9T Pro Operating SystemAndroid 10, MIUI 12.0.3 My Question or IssueThe app crashes when I click on any song after I open a playlist. (the playlist interface looks weird) Preview of how it looks :  ...

Visitor

Plan Premium Family   Country Luxembourg   Device Xiaomi MI 9T Pro   Operating System Android 10, MIUI 12.0.3   My Question or Issue The app crashes when I click on a...

Mario

Spotify Legend

710 Views

1 replies

0 likes

Android
bug
Crash
  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don't I get a new release announcement from the artist?

PlanPremium Operating SystemAndroid 10, Windows 10 My Question or IssueThe announcement here is the second section of the home page below the greeting section (in Android). And the top banner section (in desktop) I get announcement from some artists ...

Newbie

  Plan Premium   Operating System Android 10, Windows 10   My Question or Issue The announcement here is the second section of the home page below the greeting section (in Andr...

Alex

Spotify Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Dislike/"Never play this song again" button (not only on daily mixes!)

Hi, 5 years premium user w/family account here. I NEED a feature to tell spotify to NEVER, EVER PLAY THIS SONG AGAIN. I think the dislike button will essentially do that, but that button is available only in the daily mixes. I want/need it everywhere...

Regular

Hi, 5 years premium user w/family account here. I NEED a feature to tell spotify to NEVER, EVER PLAY THIS SONG AGAIN. I think the dislike button will essentially do that, but that button is available...

Alex

Spotify Legend

2785 Views

1 replies

2 likes

  • 2785 Views
  • 1 replies
  • 2 likes

Superuser Contribution can't see the list of songs for an album, and I'm a Premium member

Greetings.I've paid for a subscription and I have no idea how to open up an album so that I can see the songs in it. I used to be able to do this when I was a subscriber a few years ago. I'm on Android.Am I missing something?TIA

Casual Listener

Greetings. I've paid for a subscription and I have no idea how to open up an album so that I can see the songs in it. I used to be able to do this when I was a subscriber a few years ago. I'm on And...

Mario

Spotify Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Losing bass / depth in music when using android auto.

PlanPremiumCountryThe NetherlandsDeviceHuawei P20 ProOperating SystemAndroid 10 My Question or IssueI have experienced a loss of bass / depth to my music when using android auto trough my Alpine ILX702D head unit , when streaming over bluetooth the b...

Visitor

  Plan Premium Country The Netherlands Device Huawei P20 Pro Operating System Android 10   My Question or Issue I have experienced a loss of bass / depth to my music when using a...

Mihail

Spotify Legend

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I play local files that reside on my mobile?

PlanPremiumCountryUSADeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHow can I access local songs that I have downloaded on my phone? I have a bunch of songs downloaded that I used to be able to access through Google Play Music...

Visitor

Plan Premium Country USA Device Samsung Galaxy s10 Operating System Android 10   My Question or Issue How can I access local songs that I have downloaded on my phone? I have a bunch of...

Jeremy

Spotify Legend

796 Views

1 replies

0 likes

local files
  • 796 Views
  • 1 replies
  • 0 likes

Superuser Contribution song titles in playlist are invisible

PlanPremiumCountryBrazilDeviceSamsung A8 2018Operating SystemAndroid 9 My Question or Issuewhen I open any playlist, the song titles, playlist cover, and playlist name are invisible. have tried reinstalling, clearing cache, stopping the app but nothi...

Casual Listener

Plan Premium Country Brazil Device Samsung A8 2018 Operating System Android 9   My Question or Issue when I open any playlist, the song titles, playl...

Ver

Spotify Legend

1839 Views

4 replies

2 likes

  • 1839 Views
  • 4 replies
  • 2 likes

Superuser Contribution Podcasts / Canvas / Moldova Charts

PlanPremiumCountryMoldovaDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueSo I have two problems:1. Canvas on my phone doesn't work even if in the settings they are activated.2. I can't listen to any podcasts, when I search for 'P...

Regular

Plan Premium Country Moldova Device Samsung Galaxy A8 Operating System Android 9   My Question or Issue So I have two problems: 1. Canvas on my phone doesn't work even if in the setti...

Jeremy

Spotify Legend

2483 Views

11 replies

1 likes

  • 2483 Views
  • 11 replies
  • 1 likes

Superuser Contribution Spotify Queue Disappears in Car

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid (version 10)Vehicle2018 Mazda3 My Question or IssueRecently I've been having playback problems when connecting Spotify to my car's Bluetooth. I'm always on offline mode pl...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android (version 10) Vehicle 2018 Mazda3   My Question or Issue Recently I've been having playback probl...

Ver

Spotify Legend

4652 Views

3 replies

0 likes

  • 4652 Views
  • 3 replies
  • 0 likes

Superuser Contribution View playlists etc. via Bluetooth in my car

Operating SystemAndroid 9 My Question or IssueWhile listening to Google Play Music via Bluetooth in my car, I can browse my library, select tracks and view all songs in the current playlist via my car's infotainment system (BMW iDrive).Spotify via Bl...

Casual Listener

  Operating System Android 9   My Question or Issue While listening to Google Play Music via Bluetooth in my car, I can browse my library, select tracks and view all songs in the curre...

Mihail

Spotify Legend

5040 Views

5 replies

10 likes

Android 9
bluetooth
Car
  • 5040 Views
  • 5 replies
  • 10 likes