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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Issues with adding songs to playlists with recent July 2020 update

PlanFreeCountryUnited States DeviceGalaxy S10+ My Question or IssueWhy is it now that after the recent one update to your app that I have to look for a specific song in order to add it to a playlist? Before I could just look for a specific album and ...

Newbie

Plan Free Country United States  Device Galaxy S10+   My Question or Issue Why is it now that after the recent one update to your app that I have to look for a specific song in orde...

326 Views

0 replies

1 likes

  • 326 Views
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Intense color banding in gradients throughout the app

PlanPremium CountryIndia/USA DeviceONEPLUS 8 ProOperating SystemAndroid 10 My Question or IssueThe title says it all. I recently made the switch from iPhone to Android and the first thing I noticed was the color banding on the Spotify app. It is high...

Casual Listener

    Plan Premium   Country India/USA   Device ONEPLUS 8 Pro Operating System Android 10   My Question or Issue The title says it all. I recently made the switch...

chit_singh_

Casual Listener

1389 Views

1 replies

3 likes

  • 1389 Views
  • 1 replies
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I can no longer expand the song list under an artist?

PlanFreeCountry DeviceSamsung Galaxy 8Operating System My Question or IssueCan no longer expand the list under an artists name to view their most popular/streamed/whatever songs. Picture of the list thing below.

Newbie

Plan Free Country   Device Samsung Galaxy 8 Operating System     My Question or Issue Can no longer expand the list under an artists name to view their most popular/streamed/...

Billy-J

Spotify Star

522 Views

1 replies

0 likes

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Can't install on Samsung A40

Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. I get the generic message on the both Google Play and Sa...

Visitor

Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. &nbs...

614 Views

0 replies

0 likes

Android
Install
Samsung
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Swipe down gesture

Why android didn't get SWIPE DOWN GESTURE????????????? IOS have

Newbie

Why android didn't get SWIPE DOWN GESTURE?????????????   IOS have

Billy-J

Spotify Star

482 Views

1 replies

1 likes

Android
swipe down
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  • 1 replies
  • 1 likes

Android OS and mobile app not getting along

PlanFreeCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10App version8.5.66.1002My Question or Issue I've found simular-ish issues but I have some more specific observations. When listening to media, mostly podcasts for me, the app works fine....

Visitor

Plan Free Country US Device Samsung Galaxy 9 Operating System Android 10 App version 8.5.66.1002 My Question or Issue   I've found simular-ish issues but I have some more specific ob...

368 Views

0 replies

0 likes

Android
Android 10
lockscreen
Lockscreen control
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App keeps crashing on Samsung S10e

PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I got the latest update from Spotify. Does anyone know what could be happening and how to so...

Visitor

Plan Premium Country   Device Samsung S10e Operating System Android   My Question or Issue   The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I go...

SoundShots

Composer

365 Views

1 replies

0 likes

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Can't play downloads when offline

PlanPremium (Family) CountryMalaysiaDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueI can't seem to play my downloaded songs when offline. Everytime I go offline, and go to an album or playlist, I get a prompt saying "Something Went...

Casual Listener

Plan Premium (Family)  Country Malaysia Device Huawei Nova 3i Operating System Android 9   My Question or Issue I can't seem to play my downloaded songs when offline. Everytime I ...

277 Views

0 replies

0 likes

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Superuser Contribution Cannot see album content anymore

PlanFreeCountryRODeviceA3 2017Operating SystemAndroid OreoMy Question or IssueI can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommended tunes that get mixed in. It was perfectly working before, but at some po...

Regular

Plan Free Country RO Device A3 2017 Operating System Android Oreo My Question or Issue I can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommende...

Thomas114

Newbie

507 Views

2 replies

2 likes

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Connect Lautstärke Regelung zwischen Android Smartphones

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen und zu helfen.PlanenGratisprämieLand GerätHonor 7 Premium. ZTE Axon 10 proBetriebssystemAndroid Oreo Meine Frage oder ...

Visitor

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen und zu helfen. Planen Gratisprämie Land   Gerät Honor 7 ...

652 Views

0 replies

0 likes

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Solved!! Mail

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to register, you receive a message that the email address is not valid and you need to email.com however, I tried to register using: gmail.c...

Regular

  Страна Russian  устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to register, you receive a message that the email addre...

Slander82

Regular

624 Views

1 replies

0 likes

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Solved!!Superuser Contribution Connect

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to log in to the app, it says that there is no Internet connection, tried to log in using wifi, mobile Internet, and using VPN, nothing help...

Regular

Страна Russian устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to log in to the app, it says that there is no Internet connection, ...

Slander82

Regular

1153 Views

6 replies

0 likes

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Clock can't connect to Spotify

PlanFree/PremiumCountryUSADeviceSamsung A50 My Question or IssueAttempting to set Select Spotify as an option for the Alarm results in the screen repeatedly jumping back between loading and the spotify verification screen before I can do anything wit...

Visitor

Plan Free/Premium Country USA Device Samsung A50   My Question or Issue Attempting to set Select Spotify as an option for the Alarm results in the screen repeatedly jumping back between ...

537 Views

0 replies

0 likes

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I don't see a name of author, wth

PlanFreeCountryUkraineDevice(Xiaomi Redmi 4 Pro)Operating System(Android 6) My Question or IssueI wanna see names of authors of songs

Casual Listener

Plan Free Country Ukraine Device (Xiaomi Redmi 4 Pro) Operating System (Android 6)   My Question or Issue I wanna see names of authors of songs

309 Views

0 replies

0 likes

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I don't see a name of author, wth

PlanFreeCountryUkraineDevice(Xiaomi Redmi 4 Pro)Operating System(Android 6) My Question or Issue

Casual Listener

Plan Free Country Ukraine Device (Xiaomi Redmi 4 Pro) Operating System (Android 6)   My Question or Issue  

251 Views

0 replies

0 likes

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30 minutes of ad free

PlanFreeCountry DeviceSamsung Galaxy s9plusOperating SystemAndroid Oreo My Question or IssueSo after watching about 6 ads that were 30 seconds each to get the 30 minutes of ad free time it allowed me to listen to two 3 minute songs then was forced to...

Visitor

  Plan Free Country   Device Samsung Galaxy s9plus Operating System Android Oreo   My Question or Issue So after watching about 6 ads that were 30 seconds each to get t...

312 Views

0 replies

1 likes

  • 312 Views
  • 0 replies
  • 1 likes

Popup ad every time I hit back button

Plan: Premium, United States.Device: Samsung Galaxy S20+OS: Android 10Spotify: 8.5.66.1002 Every time I click the back button in Spotify, the ad below appears. I have to dismiss it every single time I navigate back. This is a bug. This has made using...

Casual Listener

Plan: Premium, United States. Device: Samsung Galaxy S20+ OS: Android 10 Spotify: 8.5.66.1002   Every time I click the back button in Spotify, the ad below appears. I have to dismiss it eve...

291 Views

0 replies

0 likes

  • 291 Views
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songs are paused all the time

200/5000 My songs are paused, without my wanting, afterwards. Sometimes it is impossible to listen to any playlist, or the songs just won't play again. This happens on both Wi Fi and 4G. PlanPremiumCountryBrazil DeviceSamsung Galaxy A51Operating Syst...

Newbie

200/5000   My songs are paused, without my wanting, afterwards. Sometimes it is impossible to listen to any playlist, or the songs just won't play again. This happens on both Wi Fi and 4G...

261 Views

0 replies

0 likes

  • 261 Views
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Smart TV Quality Issues

PlanPremiumCountryIcelandDeviceSamsung Smart TVOperating SystemAutomatically Updates. My Question or IssueSo I have been having so many issues during the years with the Spotify app on my Samsung Smart TV. It's laggy, doesn't want to open sometimes, o...

Casual Listener

Plan Premium Country Iceland Device Samsung Smart TV Operating System Automatically Updates.   My Question or Issue So I have been having so many issues during the years with the Spoti...

1143 Views

0 replies

0 likes

Samsung Galaxy S7 Edge
Samsung TV app
Smart TV
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