Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryMalaysiaDeviceHuawei Pad T1 7.0Operating SystemAndroid 4.4.2 My Question or IssueSome songs didn't have lyrics or got changed. It is because it is realised to cache cause I deleted the previous cache and data or is it something else...
Plan Premium Country Malaysia Device Huawei Pad T1 7.0 Operating System Android 4.4.2 My Question or Issue Some songs didn't have lyrics or got changed. It is because it is realised ...
332 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System Android My Question or IssueI have spent a few weeks listening to radio stations to get new music, and I've been liking songs to save them. I just went to the Liked From Radio playlist and ...
Plan Premium Country USA Device Samsung Galaxy 10 Operating System Android My Question or Issue I have spent a few weeks listening to radio stations to get new music, a...
Visitor
376 Views
1 replies
1 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueWhen I play the song "Running Away" by Hoobastank from the album "Hoobstank for the Oregon Trail Generation" The song "Tribute" by Tenacious D plays ins...
Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue When I play the song "Running Away" by Hoobastank from the album "Hoobstank ...
Visitor
847 Views
2 replies
3 likes
PremiumRussiaRealme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)
Premium Russia Realme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)
317 Views
0 replies
0 likes
PlanPremiumCountryGreeceDevice(xiaomi redmi note 9s) Operating SystemMiui global 11.0.9Android 10 My Question or IssueThe app is not opening /not responding. I cleared the storage and re installed it. Nothing changed. I am also using a redmi note 5 w...
Plan Premium Country Greece Device (xiaomi redmi note 9s) Operating System Miui global 11.0.9 Android 10 My Question or Issue The app is not opening /not responding. I...
811 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(Samsung Galaxy S10)Operating System(Android 10) My Question or IssueI do not have unlimited data, therefore I very strictly control the functions of my phone (ie only listening to downloaded podcasts when not connected ...
Plan Free/Premium Country Device (Samsung Galaxy S10) Operating System (Android 10) My Question or Issue I do not have unlimited data, therefore I very strictly control the fu...
Music Fan
1442 Views
9 replies
0 likes
PlanPremiumCountryRussiaDeviceXiaomi MI4C.Operating SystemAndroid 7.0, MIUI 9.5.2.0 Stable My Question or IssueAs title says when I switch tracks (via UI taps or on my wireless headphones, doesn't matter) sometimes equalizer does not kick in at all. ...
Plan Premium Country Russia Device Xiaomi MI4C. Operating System Android 7.0, MIUI 9.5.2.0 Stable My Question or Issue As title says when I switch tracks (via UI taps or on my wirele...
Regular
701 Views
1 replies
3 likes
PlanPremiumCountryUnited StatesDevicePixel 3 Android 10PC Win10My Question or IssueHey y'all. I have been reading on some forums about how one would go about syncing local files that I have on my desktop to my phone, and absolutely none of it has wor...
Plan Premium Country United States Device Pixel 3 Android 10 PC Win10 My Question or Issue Hey y'all. I have been reading on some forums about how one would go about syncing local files that ...
Casual Listener
482 Views
1 replies
0 likes
PlanFamily PremiumCountryUK DeviceSamsungGalaxy Note 8 Operating SystemAndroid Pie My Question or IssuePast 2 or so Spotify has become extremely laggy almost as if my internet connection has been poor. Steps I've done to resolve this:1. Tried 3 diffe...
Plan Family Premium Country UK Device SamsungGalaxy Note 8 Operating System Android Pie My Question or Issue Past 2 or so Spotify has become extremely laggy alm...
387 Views
0 replies
0 likes
PlanFreeCountryUnited States DeviceGalaxy S10+ My Question or IssueWhy is it now that after the recent one update to your app that I have to look for a specific song in order to add it to a playlist? Before I could just look for a specific album and ...
Plan Free Country United States Device Galaxy S10+ My Question or Issue Why is it now that after the recent one update to your app that I have to look for a specific song in orde...
326 Views
0 replies
1 likes
PlanPremium CountryIndia/USA DeviceONEPLUS 8 ProOperating SystemAndroid 10 My Question or IssueThe title says it all. I recently made the switch from iPhone to Android and the first thing I noticed was the color banding on the Spotify app. It is high...
Plan Premium Country India/USA Device ONEPLUS 8 Pro Operating System Android 10 My Question or Issue The title says it all. I recently made the switch...
Casual Listener
1401 Views
1 replies
3 likes
PlanFreeCountry DeviceSamsung Galaxy 8Operating System My Question or IssueCan no longer expand the list under an artists name to view their most popular/streamed/whatever songs. Picture of the list thing below.
Plan Free Country Device Samsung Galaxy 8 Operating System My Question or Issue Can no longer expand the list under an artists name to view their most popular/streamed/...
Spotify Star
530 Views
1 replies
0 likes
Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. I get the generic message on the both Google Play and Sa...
Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. &nbs...
622 Views
0 replies
0 likes
Why android didn't get SWIPE DOWN GESTURE????????????? IOS have
Why android didn't get SWIPE DOWN GESTURE????????????? IOS have
Spotify Star
487 Views
1 replies
1 likes
PlanFreeCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10App version8.5.66.1002My Question or Issue I've found simular-ish issues but I have some more specific observations. When listening to media, mostly podcasts for me, the app works fine....
Plan Free Country US Device Samsung Galaxy 9 Operating System Android 10 App version 8.5.66.1002 My Question or Issue I've found simular-ish issues but I have some more specific ob...
371 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I got the latest update from Spotify. Does anyone know what could be happening and how to so...
Plan Premium Country Device Samsung S10e Operating System Android My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I go...
Composer
370 Views
1 replies
0 likes
PlanPremium (Family) CountryMalaysiaDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueI can't seem to play my downloaded songs when offline. Everytime I go offline, and go to an album or playlist, I get a prompt saying "Something Went...
Plan Premium (Family) Country Malaysia Device Huawei Nova 3i Operating System Android 9 My Question or Issue I can't seem to play my downloaded songs when offline. Everytime I ...
282 Views
0 replies
0 likes
PlanFreeCountryRODeviceA3 2017Operating SystemAndroid OreoMy Question or IssueI can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommended tunes that get mixed in. It was perfectly working before, but at some po...
Plan Free Country RO Device A3 2017 Operating System Android Oreo My Question or Issue I can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommende...
Newbie
511 Views
2 replies
2 likes
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen und zu helfen.PlanenGratisprämieLand GerätHonor 7 Premium. ZTE Axon 10 proBetriebssystemAndroid Oreo Meine Frage oder ...
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen und zu helfen. Planen Gratisprämie Land Gerät Honor 7 ...
653 Views
0 replies
0 likes
СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to register, you receive a message that the email address is not valid and you need to email.com however, I tried to register using: gmail.c...
Страна Russian устройство Samsung Galaxy a50 Операционная система Android 10 Мой вопрос или проблема when you try to register, you receive a message that the email addre...
Regular
633 Views
1 replies
0 likes
