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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194442 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194442 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535603 Views

78 replies

3 likes

  • 535603 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439070 Views

565 replies

37 likes

Account
Free
  • 439070 Views
  • 565 replies
  • 37 likes

Superuser Contribution Issues related to podcasts in play queue

PlanPremiumCountryDenmarkDeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueI have two issues related to podcasts and the play queue.1) When adding a podcast episode to the play queue, ca. 50% of the time, the episode is not added to ...

Casual Listener

Plan Premium Country Denmark Device Google Pixel 3 Operating System Android 11   My Question or Issue I have two issues related to podcasts and the play queue. 1) When adding a podcas...

Jeremy

Spotify Legend

1191 Views

4 replies

2 likes

  • 1191 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Android]Albums and artists won't open.

PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...

Casual Listener

Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0)   My Question or Issue From the very beginning of using Spotify on Android, albums an...

Alex

Spotify Legend

3063 Views

18 replies

1 likes

  • 3063 Views
  • 18 replies
  • 1 likes

Superuser Contribution Still Can't See My Spotify Wrapped Banner

PlanFreeCountryTurkeyDeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueYesterday my Spotify wrapped banner wasn't showing. In the issue it says solved but banner still not showing and i don't see any update in play store.

Casual Listener

Plan Free Country Turkey Device Samsung Galaxy J6+ Operating System Android Pie   My Question or Issue Yesterday my Spotify wrapped banner wasn't showing. In the issue it says solved b...

Kanyi

Casual Listener

1756 Views

2 replies

1 likes

  • 1756 Views
  • 2 replies
  • 1 likes

Superuser Contribution 2020 Wrapped Story still not showing up

PlanPremiumCountryFrance DeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueDespite Spotify saying it fixed the issue, I'm still unable to see my 2020 Wrapped Story. I can see the top artists of 2020 in my country etc but ...

Casual Listener

  Plan Premium Country France  Device Samsung Galaxy A5 (2017) Operating System Android Oreo   My Question or Issue Despite Spotify saying it fixed the issue, I'm still unab...

Jeremy

Spotify Legend

3048 Views

5 replies

2 likes

  • 3048 Views
  • 5 replies
  • 2 likes

Superuser Contribution Notification interruptions Samsung Note 8

DeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo frustrated with this. COME ON SPOTIFY GET IT TOGETHER! How to disable notification interruptions while listening to Spotify? There should be an easy way to disable notifications fro...

Visitor

    Device Samsung Note 8 Operating System Android 9   My Question or Issue So frustrated with this. COME ON SPOTIFY GET IT TOGETHER!   How to disable notification inter...

2292nico

Visitor

1362 Views

2 replies

1 likes

  • 1362 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music not playing on the phone

When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs... but then at some point they stop playing. If I change the song from the same artist it starts playing and then ag...

Casual Listener

When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs...  but then at some point they stop playing. If I change th...

Xenia

Moderator

732 Views

1 replies

0 likes

Android
Music
  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android playlist download stuck on 0% and can't play songs

PlanPremiumCountryItalyDeviceSony SmartphoneOperating SystemAndroid Oreo My Question or IssueHi, this morning i tried listening to my playlist which i had downloaded on my phone as I am a Premium client. It started downloading again for some reason a...

Newbie

Plan Premium Country Italy Device Sony Smartphone Operating System Android Oreo   My Question or Issue Hi, this morning i tried listening to my playlist which i had downloaded on ...

Xenia

Moderator

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Wrapped story still is not showing up

PlanPremiumCountryFinlandDeviceNokia 7.2Operating SystemAndroidMy Question or IssueWhen I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs there, but the story won't show up. Someone already asked this earlier an...

Visitor

Plan Premium Country Finland Device Nokia 7.2 Operating System Android My Question or Issue When I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs ther...

Elena

Moderator

1773 Views

1 replies

0 likes

  • 1773 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2020 Wrapped Story Is Not Showing Up

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueSo as of late I've watch 2020 wrapped roll out gradually across all my friends. However, I have yet to get a 2020 wrapped story.I got spotify back in late ...

Casual Listener

Plan Free Country United States Device Samsung Galaxy S10 Operating System Android My Question or Issue So as of late I've watch 2020 wrapped roll out gradually across all my friends. Howeve...

Elena

Moderator

6251 Views

3 replies

2 likes

  • 6251 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Song changes alone

My issueI'm listening one song from a playlist and in the middle of the song it changes to another one from another playlistPlanPremiumCountryPortugalDeviceSamsung Galaxy A7 2018Operating SystemAndroid 9

Casual Listener

My issue I'm listening one song from a playlist and in the middle of the song it changes to another one from another playlist Plan Premium Country Portugal Device Samsung Galaxy A7 2018 Opera...

Mihail

Spotify Legend

1814 Views

6 replies

0 likes

  • 1814 Views
  • 6 replies
  • 0 likes

Can't play musik

PlanPremiumCountryGermanyDeviceHuawei p20 lite 2018Operating SystemAndroid 9 My Question or IssueHey GuysI have the problem that I can't play music on my smartphone anymore, I can't download a playlist and my favorite songs are gone.But on the PC eve...

Casual Listener

  Plan Premium Country Germany Device Huawei p20 lite 2018 Operating System Android 9   My Question or Issue Hey Guys I have the problem that I can't play music on my smartphone...

Billy-J

Spotify Star

1685 Views

5 replies

2 likes

  • 1685 Views
  • 5 replies
  • 2 likes

Superuser Contribution Wrapped 2020 story still don't open

Spoiler (Highlight to read)BugBugPlanPremiumCountryFranceDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueI use Spotify latest version 8.5.86.854 and wrapped 2020 story still don't work when i click on it they stay black with the gr...

Newbie

Bug Plan Premium Country France Device Huawei P20 Lite Operating System Android 9   My Question or Issue I use Spotify latest version 8.5.86.854 and wrapped 2020 story still don't wor...

Katerina

Spotify Legend

644 Views

1 replies

2 likes

  • 644 Views
  • 1 replies
  • 2 likes

Superuser Contribution I can't listen music

PlanFree/PremiumCountryFranceOperating System(Android) My Question or IssueI just upgrade my Spotify to premium but now I can't listen music. When I select a song, a playlist, an album ... the time stays at 0:00 and no sound can be heard.How can I fi...

Visitor

Plan Free/Premium Country France Operating System (Android)   My Question or Issue I just upgrade my Spotify to premium but now I can't listen music. When I select a song, a playlist, an...

Katerina

Spotify Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in the Yearreview

Hey,i use Spotify on my Android-Mobilphone.I cant open the yearreview.Everytime when i want to open, the app shows me a short loading screen, after that the App restarts.Yeah thats all .I need helpShaggy

Casual Listener

Hey, i use Spotify on my Android-Mobilphone. I cant open the yearreview. Everytime when i want to open, the app shows me a short loading screen, after that the App restarts. Yeah thats all . I...

Elena

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist starting over

PlanPremium FamilyCountryUSA Devicenote 20 UltraMy Question or IssueSo I put this into android since thats where I use Spotify but I don't think its limited to that platform. So I am listening to discover weekly. Say I am 6 songs in and I switch to a...

Visitor

  Plan Premium Family Country USA   Device note 20 Ultra My Question or Issue So I put this into android since thats where I use Spotify but I don't think its limited to that platf...

Elena

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'New releases' category showing only 2 albums

PlanPremiumCountryCroatiaDeviceSony Xperia XZ PremiumOperating SystemAndroid 9My Question or IssueVersion 8.5.66.1002 of app installed. When I go to 'Search > New Releases > New albums & singles' the section only shows 2 albums and I can't scroll fur...

Gig Goer

Plan Premium Country Croatia Device Sony Xperia XZ Premium Operating System Android 9 My Question or Issue Version 8.5.66.1002 of app installed. When I go to 'Search > New Releases > N...

TimeAmpala

Gig Goer

2297 Views

8 replies

1 likes

Android
Android App
function
NEW ALBUMS
New albums & singles
New singles
Search
Troubleshooting
  • 2297 Views
  • 8 replies
  • 1 likes

Superuser Contribution Car view not visible

PlanPremiumCountryUK DeviceHuawei Nova 5TOperating System(Android One.) My Question or IssueGoogle assistant no longer works with my phone's spotify. I checked settings but can't see anything. I even considered that the car view option may effect thi...

Casual Listener

  Plan Premium Country UK   Device Huawei Nova 5T Operating System (Android One.)   My Question or Issue Google assistant no longer works with my phone's spotify. I ch...

Mihail

Spotify Legend

1206 Views

7 replies

0 likes

  • 1206 Views
  • 7 replies
  • 0 likes

Superuser Contribution adding podcast to playlist brings list to top

Premium / United States / Samsung Galaxy 8 There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at.I usually go to my library, and start going through the newest episodes and add t...

Casual Listener

Premium / United States / Samsung Galaxy 8   There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at. I usually go to my ...

Elena

Moderator

548 Views

1 replies

0 likes

Android
Glitch
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download songs on Nokia 8.3 5G

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says marked for download but it shows this exclamation m...

Visitor

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says ...

Elena

Moderator

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution the payer's random order button is running alone

PlanPremiumCountryBrazilDevice(Moto g7 Play)Operating System(Android Oreo) My Question or Issuewhenever i start the app and select the play list i click on the song, the song is played but follows in random order so i have to go and disable the butto...

Visitor

Plan Premium Country Brazil Device (Moto g7 Play) Operating System (Android Oreo)   My Question or Issue whenever i start the app and select the play list i click on the song, the...

Elena

Moderator

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes