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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118018 Views

27 replies

4 likes

  • 118018 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237529 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237529 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598291 Views

79 replies

3 likes

  • 598291 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490859 Views

581 replies

42 likes

Account
Free
  • 490859 Views
  • 581 replies
  • 42 likes

Superuser Contribution Playing from random playlist

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 edgeOperating SystemAndroid My Question or IssueHello, While playing my Discover Weekly playlist after 2 songs it will switch to a random playlist and automatically go into shuffle mode. I've since rest...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S7 edge Operating System Android    My Question or Issue Hello,   While playing my Discover Weekly playlist after 2 songs ...

Jeremy

Spotify Legend

870 Views

3 replies

1 likes

  • 870 Views
  • 3 replies
  • 1 likes

All of my playlists shuffle play and I can't turn it off

PlanFreeCountryAustraliaDeviceOppo ax5s My Question or IssueAll of my playlists only shuffle play and don't even play the whole playlist. I tried to toggle shuffle play off but I don't have the button that I need to click. They all do the same thing....

Visitor

Plan Free Country Australia Device Oppo ax5s     My Question or Issue All of my playlists only shuffle play and don't even play the whole playlist. I tried to toggle shuffle play o...

Emilia_8

Community Legend

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

Error: sn conexion a internet en todos los dispositivos

Buenas tardes, Desde esta semana estoy teniendo un problema con la aplicación, me aparece con el error sin conexión a internet, ya busqué en la comunidad y dice que desinstales, ya lo hice dos veces y nada. Al querer volver a loggearme se quedó en es...

Visitor

Buenas tardes,    Desde esta semana estoy teniendo un problema con la aplicación, me aparece con el error sin conexión a internet, ya busqué en la comunidad y dice que desinstales, ya lo ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Random pausing on bluetooth

My Question or IssueMusic keeps pausing when listening via bluetooth / Spotify Android app.Restarting phone or reinstalling Spotify usually doesn't help and my phone isn't set to battery saving mode. The android app is generally quite buggy (and has ...

Visitor

  My Question or Issue Music keeps pausing when listening via bluetooth / Spotify Android app. Restarting phone or reinstalling Spotify usually doesn't help and my phone isn't set to battery ...

CarlosE

Spotify Legend

1773 Views

1 replies

0 likes

  • 1773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps disconnecting / playlist keeps stopping

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueWhen playing a playlist, Spotify will play a few songs and then either:Stop playing the playlist, returning to the first song in pause mode (as if it had g...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue When playing a playlist, Spotify will play a few songs and then either: Stop ...

Novy

Moderator

1236 Views

3 replies

1 likes

  • 1236 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution [Android] Songs do not play anymore on my phone

PlanFamily PremiumCountryFranceDeviceLG G6Operating SystemAndroid 9 My Question or IssueThe songs do not play anymore on the app. I can start a song, but the progress bar remains at 00:00. I can move in the song time, but the progress bar remains unc...

Casual Listener

Plan Family Premium Country France Device LG G6 Operating System Android 9   My Question or Issue The songs do not play anymore on the app. I can start a song, but the progress ba...

Jeremy

Spotify Legend

1249 Views

3 replies

0 likes

  • 1249 Views
  • 3 replies
  • 0 likes

Superuser Contribution App gets really slow if too many songs are downloaded

Plan: PremiumCountry: Turkey Device: Samsung Galaxy S9+Operating System: Android 10 Hello, Every time I download too many songs the app gets really slow; it takes forever to list albums or playlists let alone opening and playing them. The only soluti...

Newbie

Plan: Premium Country: Turkey   Device: Samsung Galaxy S9+ Operating System: Android 10   Hello,   Every time I download too many songs the app gets really slow; it takes forev...

Mihail

Spotify Legend

2915 Views

1 replies

2 likes

  • 2915 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files glitching

PlanFamily PremiumCountryGermanyDeviceHUAWEI LYO-L21My Question or IssueWhenever I try to play local files stored on my computer on my Smartphone it always glitches around, for example when it should say "Game's not over" it says "ovGanotme'ser" and ...

Casual Listener

  Plan Family Premium Country Germany Device HUAWEI LYO-L21 My Question or Issue Whenever I try to play local files stored on my computer on my Smartphone it always glitches around, for ...

Jeremy

Spotify Legend

1238 Views

3 replies

0 likes

local files
  • 1238 Views
  • 3 replies
  • 0 likes

Solved!! Broadcast Storm Attack

Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for android. I did not touch my phone between 5:30 pm and 6:30 pm, but when analy...

Newbie

Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for andr...

EthanS1

Community Legend

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists sumiram

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.

Casual Listener

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.  

Ivan

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution The six bars on the home screen is not showing

PlanPremiumCountryUnited StatesDeviceASUS ZenFone MaxOperating SystemAndroid 7 My Question or IssueHi, The six bars on the home screen has stopped showing. I have uninstalled the app, cleared the cache, restart, and made sure I was using the latest v...

Regular

  Plan Premium Country United States Device ASUS ZenFone Max Operating System Android 7   My Question or Issue Hi, The six bars on the home screen has stopped showing. I have uni...

Ver

Spotify Legend

579 Views

1 replies

0 likes

Android
  • 579 Views
  • 1 replies
  • 0 likes

Google Assistant not playing personal playlist despite linked Premium-Subscription

PlanPremiumCountryGermanyDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueWhen I'm asking Google Assistant to play a specific personal Playlist it just starts playing random stuff depsite in the Google Assitant settings it s...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue When I'm asking Google Assistant to play a specific personal Playlist...

Mathenos

Casual Listener

2012 Views

2 replies

0 likes

  • 2012 Views
  • 2 replies
  • 0 likes

[Android] Spotify plays random song while playing

Really frustrated with Spotify. While listening to my playlists on my android phone after a minute or two it will start randomly playing songs from the same album I have never listened to before. I have changed password uninstalled and reinstalled an...

Visitor

Really frustrated with Spotify. While listening to my playlists on my android phone after a minute or two it will start randomly playing songs from the same album I have never listened to before. I h...

AdSR

Roadie

629 Views

1 replies

0 likes

Android
  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Cant hear "TKKG" or "Die drei ???"

PlanPremium CountryGermany DeviceXiaomi Mi 9 liteOperating SystemAndroid 10 My Question or IssueI Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for those Albums the Whole App cant be used anymore. I deleted the Cache and reinstalled the App....

Newbie

Plan Premium  Country Germany  Device Xiaomi Mi 9 lite Operating System Android 10   My Question or Issue I Cant hear "TKKG" or "Die drei ???". Everytime i Swatch for th...

Ver

Spotify Legend

850 Views

1 replies

2 likes

  • 850 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playlists perdidas

Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de crédito. Quero minhas playlist de volta no celular. Aguardo ret...

Casual Listener

  Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de créd...

Ver

Spotify Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Problem playing songs on Samsung Galaxy Watch

PlanPremiumCountry CyprusDeviceSamsung Galaxy WatchOperating SystemTizen 4.0.0.1 My Question or Issue Hello,The problem I have is that I downloaded a playlist on my smartwatch so I can listen to it offline while I am at the gym. On the app it shows t...

Casual Listener

Plan Premium Country  Cyprus Device Samsung Galaxy Watch Operating System Tizen 4.0.0.1   My Question or Issue  Hello, The problem I have is that I downloaded a playlist on ...

Fondoom

Visitor

27636 Views

10 replies

16 likes

Android
Galaxy
Music
problem
Samsung
smartwatch
Spotify
watch
  • 27636 Views
  • 10 replies
  • 16 likes

Solved!!Superuser Contribution Memory available Galaxy Watch 3

PlanPremiumCountryBrazil DeviceGalaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueHi, I recently bought the Galaxy Watch 3 and I'm still learning how to use and play with it.I installed Spotify on it, but I have a problem downloading mus...

Casual Listener

Plan Premium Country Brazil   Device Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue Hi, I recently bought the Galaxy Watch 3 and I'm still learning how to u...

Novy

Moderator

2205 Views

4 replies

0 likes

Galaxy Watch 3
  • 2205 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android Spotify stops playlist when it runs into local file while playing via Chromecast

PlanPremiumCountryUSADeviceGoogle Pixel 5Operating SystemAndroid 11My Question or IssueI have some playlists that are a mix of local files and non-local files. The local files are on my PC. My Android phone has the playlist downloaded. If I play the ...

Casual Listener

Plan Premium Country USA Device Google Pixel 5 Operating System Android 11 My Question or Issue I have some playlists that are a mix of local files and non-local files. The local files are o...

Eni

Moderator

1531 Views

5 replies

0 likes

  • 1531 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Autoplay does not work

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueAutoplay doesn't work on mobile, i already tried reinstalling and made sure i am on the newest version. On desktop it works

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue Autoplay doesn't work on mobile, i already tried reinstalling and m...

Alex

Spotify Legend

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

Superuser Contribution Behind the lyrics and Song Identification

I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices like Google nest hub. It takes over the entire screen ...

Visitor

I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices lik...

Ver

Spotify Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes