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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201736 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201736 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546051 Views

78 replies

3 likes

  • 546051 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453923 Views

571 replies

38 likes

Account
Free
  • 453923 Views
  • 571 replies
  • 38 likes

Superuser Contribution problemas ao entrar na pagina de artistas, dar like, sem retrospectiva, e fica saindo da conta

PlanPremium familyCountrybrazilDevicemoto e4 plusOperating Systemandroid 7.1.1 My Question or Issueno meu spotify eu não consigo abrir a pagina de um artista que aparece a mnsg (voce esta sem internet), não consigo dar like nas musicas, o coraçãozinh...

Casual Listener

Plan Premium family Country brazil Device moto e4 plus Operating System android 7.1.1   My Question or Issue no meu spotify eu não consigo abrir a pagina de um artista que aparece a mn...

Ver

Spotify Legend

2631 Views

3 replies

0 likes

  • 2631 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is there a way to refresh suggested songs in add music section?

PlanPremiumCountryTurkeyDeviceLG G4Operating SystemAndroid 7 My Question or IssueI have been getting the exact same songs for almost 5 months, is there a way to refresh that?

Regular

Plan Premium Country Turkey Device LG G4 Operating System Android 7   My Question or Issue I have been getting the exact same songs for almost 5 months, is there a way to refresh that?...

Katerina

Spotify Legend

3930 Views

1 replies

0 likes

  • 3930 Views
  • 1 replies
  • 0 likes

Superuser Contribution Japanese characters not displaying in playlist preview

Just reporting a simple bug. The Playlist in the middle in pink has Japanese characters in it and it displayed like this. Did this on the Android and Windows version of the app.

Visitor

Just reporting a simple bug. The Playlist in the middle in pink has Japanese characters in it and it displayed like this. Did this on the Android and Windows version of the app. 

Alex

Spotify Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution hide songs from playlist not possible as a as premium user?

PlanPremiumCountryGermany DeviceAndroid SmartphoneOperating SystemAndroid My Question or IssueI just switches to premium and the "hide from playlist" button is now gone. It was nice to have a kind of one-click-remove for playlists. Is it intended tha...

Roadie

Plan Premium Country Germany   Device Android Smartphone Operating System Android   My Question or Issue I just switches to premium and the "hide from playlist" button is now g...

Jeremy

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution HALP if u can answer this you are a genius- Set playlist to ignore in terms of listening preferences

So here is what's going on. I have always loved the discover weekly and suggested playlists from Spotify it's the reason I started using the app. This last year I've begun playing a 'sleep' playlist for my daughter she asks for it every night and I l...

Casual Listener

So here is what's going on. I have always loved the discover weekly and suggested playlists from Spotify it's the reason I started using the app. This last year I've begun playing a 'sleep' playlist ...

Peter

Spotify Legend

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Web Player Bug] When I start Spotify it says Web Player is in use when logged into phone only.

PlanPremiumCountryUnited StatesDeviceAndroid LG 6Operating SystemAndroid 9.0 Pie My Question or IssueRecently when I pull up my Spotify account it shows that my account is in use on a Chrome Web Player. I have checked all other devices that I am sign...

Visitor

Plan Premium Country United States Device Android LG 6 Operating System Android 9.0 Pie   My Question or Issue Recently when I pull up my Spotify account it shows that my account is in...

Elena

Moderator

876 Views

1 replies

1 likes

  • 876 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't find songs on Google clock

PlanPremiumDeviceBlackberry DTEK50Operating SystemAndroid Marshmallow My Question or IssueI am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a new song but I can't find the one I want. In Spotify I can listen to it...

Regular

Plan Premium Device Blackberry DTEK50 Operating System Android Marshmallow   My Question or Issue I am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a...

Blaubartbube

Regular

862 Views

2 replies

0 likes

  • 862 Views
  • 2 replies
  • 0 likes

[Android] Consistent language please

First off, i'm Danish. So i use the spotify app and all of it is english (as far as i know i can't change that and don't need to). The entire app is in english EXCEPT on the artist pages where about half the page for some inexplicable reason is in da...

Visitor

First off, i'm Danish.   So i use the spotify app and all of it is english (as far as i know i can't change that and don't need to). The entire app is in english EXCEPT on the artist pages whe...

289 Views

0 replies

0 likes

Android
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Getting ads while being premium

PlanPremiumCountryMexico DeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueI'm getting these ads every now and then, and I don't know why. I pay Premium specifically to not get ads of any kind. Sometimes is about Spotify, sometimes ...

Roadie

Plan Premium Country Mexico   Device Huawei P30 Lite Operating System Android 10   My Question or Issue I'm getting these ads every now and then, and I don't know why. I pay Prem...

Mario

Spotify Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved songs un-download everytime I open the app

PlanPremiumCountryBrazil DeviceMoto G5SOperating SystemAndroid 8.1.0 My Question or Issue  Just what the **bleep** is this exclamation mark? Why can't Spotify just keep the songs? I need to click them to play them online everytime so maybe the app au...

Regular

Plan Premium Country Brazil  Device Moto G5S Operating System Android 8.1.0      My Question or Issue      Just what the **bleep** is this exclamation ...

Mario

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

"Like"/"Heart" button gets hit on accident often because next to pause/play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

cclifford81

Regular

1041 Views

3 replies

1 likes

Move the like heart button
  • 1041 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can I login to Spotify using my Samsung account on Android?

PlanI have a premium account through my Samsung account.CountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I login to Spotify using my Samsung account? I don't see an option to login using Samsung.

Visitor

Plan I have a premium account through my Samsung account. Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue How can I login to Spotify using my ...

Esurient

Casual Listener

10778 Views

2 replies

0 likes

  • 10778 Views
  • 2 replies
  • 0 likes

Superuser Contribution Chromecast dropping audio

PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the past couple of weeks I've started having drop outs playing Spotify over Chromecast. Happens on Chromecast Audios, Nest Mini and Home Max. The track either skips...

Visitor

Plan Premium Country UK Device OnePlus 6 Operating System Android 10   My Question or Issue For the past couple of weeks I've started having drop outs playing Spotify over Chromecast. ...

Ver

Spotify Legend

668 Views

1 replies

0 likes

Android
  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue button doesn't work on Android app for Album/Song Radio. Works on Desktop(windows) app though.

PlanPremiumCountryIndiaDeviceGalaxy S6-SM-G920IOperating SystemAndroid 7 My Question or Issue:The queue button doesn't work on the Android app when a Song/Album Radio is playing, but does work on the desktop app, which is super weird and shouldn't be...

Visitor

  Plan Premium Country India Device Galaxy S6-SM-G920I Operating System Android 7   My Question or Issue: The queue button doesn't work on the Android app when a Song/Album Radio...

Alex

Spotify Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Unable to Skip News Podcasts on Daily Drive

PlanPremiumCountryU.S.DeviceSAMSUNG Galaxy 10Operating System My Question or IssueWhen listening to daily drive while running with earbuds, I can't skip podcasts in daily drive. There needs to be a USER option like other podcast interfaces where we c...

Visitor

Plan Premium Country U.S. Device SAMSUNG Galaxy 10 Operating System     My Question or Issue When listening to daily drive while running with earbuds, I can't skip podcasts in dai...

user-removed

Not applicable

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline Problem with a Playlist / Song

PlanPremiumGermany DeviceSamsung S10Operating SystemAndroid 10.0 My Question or IssueIf you play tracks from a playlist in offline mode and stop playing, the track where you stopped the music is no longer where you stopped the music and closed Spotif...

Casual Listener

Plan Premium Germany   Device Samsung S10 Operating System Android 10.0   My Question or Issue If you play tracks from a playlist in offline mode and stop playing, the track where...

Alex

Spotify Legend

838 Views

5 replies

0 likes

  • 838 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dissabling Video Podcasts

PlanPremiumCountryUnited StatesDeviceGalaxy S10Operating SystemAndroid Oreo My Question or IssueHi, I have been having issues with the Spotify app chewing through my battery when I listen to video podcasts. I would like a way to disable video podcast...

Newbie

Plan Premium Country United States Device Galaxy S10 Operating System Android Oreo   My Question or Issue Hi, I have been having issues with the Spotify app chewing through my bat...

Peter

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile app problem

PlanFrial-Trial 3 MonthsCountryRussiaDeviceBlackview A7Operating SystemAndroid 7.0My Question or IssueAfter I "Deleted data" of the application everything broke, I wanted to delete the downloaded content, and did not find any button for this, because...

Casual Listener

  Plan Frial-Trial 3 Months Country Russia Device Blackview A7 Operating System Android 7.0 My Question or Issue After I "Deleted data" of the application everything broke, I wanted to...

Jeremy

Spotify Legend

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Playlists

Plan - PremiumCountry - DenmarkMy Question or IssueI have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look at the playlist.Ex. All Out 70s includes "Suzi Quatro Stumblin'...

Casual Listener

Plan - Premium Country - Denmark My Question or Issue I have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look a...

Katerina

Spotify Legend

1484 Views

5 replies

1 likes

Playlist Spotify
  • 1484 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Fluctuating sound with android auto

PlanPremiumCountryAustraliaDeviceOppo r15proOperating SystemAndroid + android auto My Issue,When I connect to auto android and I play any tracks, the sound fluctuates.I have tried resetting my phone, android auto but the problem persists.I have tried...

Casual Listener

Plan Premium Country Australia Device Oppo r15pro Operating System Android + android auto   My Issue, When I connect to auto android and I play any tracks, the sound fluctuates. I hav...

Alex

Spotify Legend

4134 Views

4 replies

0 likes

aa
auto
fluctuate
sound problems
  • 4134 Views
  • 4 replies
  • 0 likes