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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Shuffle option is not active for the song radios

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Premium Country Canada Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

373 Views

0 replies

0 likes

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Android airpods

None of PlanFreeCountryNetherlandsDevice(Samsung galaxy j6 2017Operating SystemAndroid 10 samsung one ui 2.0 My Question or IssueCan you share you music with 2 airpods for samsung? Apple can do it. Can samsung it do also?

Visitor

None of  Plan Free Country Netherlands Device (Samsung galaxy j6 2017 Operating System Android 10 samsung one ui 2.0   My Question or Issue Can you share you music with 2 airpods...

Billy-J

Spotify Star

665 Views

1 replies

0 likes

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Robert Johnson songs wont play, either in playlists or by themselves. Even the ones I've downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

299 Views

0 replies

0 likes

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Solved!!Superuser Contribution Local files can´t be played anymore

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid OreoMy Question or IssueHi,yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can´t play my local files anymore. Is there a way to get them back without putt...

Regular

Plan Premium Country Germany Device LG G5 Operating System Android Oreo My Question or Issue Hi, yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can...

jxnxsbxrxn

Regular

672 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Import

PlanPremiumCountryBrazil DeviceLG K10Operating SystemAndroid 7.0 My Question or IssueI would like to know how I can activate the Import option within my phone's spotify, since it does not appear.

Visitor

  Plan Premium Country Brazil   Device LG K10 Operating System Android 7.0     My Question or Issue I would like to know how I can activate the Import option within m...

Petya

Community Legend

423 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! How do I allow an artist to play?

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, 2019Operating SystemAndroid 11 My Question or IssueSomehow I blocked an artist on the app, don't know when and now, even though the artist is not blocked anymore, I can NOT play any of her songs. The...

Casual Listener

  Plan Premium Country Turkey Device Xiaomi Redmi Note 7, 2019 Operating System Android 11   My Question or Issue Somehow I blocked an artist on the app, don't know when and now,...

Emilia_8

Community Legend

3096 Views

3 replies

1 likes

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Superuser Contribution Accidentally deleted a song from the song radio

PlanPremiumCountryUSA DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueI accidentally deleted a song from the song radio station. In fact, it is the song that the radio station is based on, "Kill Jill". I cannot seem to find a way t...

Newbie

Plan Premium Country USA  Device Samsung Galaxy S9 Operating System Android   My Question or Issue I accidentally deleted a song from the song radio station. In fact, it is the so...

rizeeh207

Newbie

3578 Views

6 replies

0 likes

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Spotify crashes whenever i get a notification

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings. PlanFreeCountryMexicoDevicexiaomi mi A2 liteOperating SystemAndroid 10 My Qu...

Casual Listener

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings.   Plan Free Coun...

599 Views

0 replies

2 likes

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Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10My Question or IssueAs title says - almost every reboot Spotify resets songs location to internal storage an...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As t...

the13thfrance

Newbie

5499 Views

28 replies

11 likes

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  • 28 replies
  • 11 likes

Haven't radio section and font section for Cyrillic. Нет раздела радио и шрифта на русские буквы.

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What to do?Привет. Помогите решить проблему. Приложение ...

Visitor

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What ...

804 Views

0 replies

2 likes

Social & Random
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Premium account, but no access to a Spotify at the PlayStore

PlanPremium FamilyCountryMontenegroDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI've purchased Spotify Family Premium here in Montenegro (Europe), and seems that having Spotify officially here doesn't mean that its accessible on Andr...

Visitor

Plan Premium Family Country Montenegro Device OnePlus 6 Operating System Android 10   My Question or Issue I've purchased Spotify Family Premium here in Montenegro (Europe), and seems ...

311 Views

0 replies

1 likes

  • 311 Views
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  • 1 likes

(Android) Some lyrics didn't appear or got changed

PlanPremiumCountryMalaysiaDeviceHuawei Pad T1 7.0Operating SystemAndroid 4.4.2 My Question or IssueSome songs didn't have lyrics or got changed. It is because it is realised to cache cause I deleted the previous cache and data or is it something else...

Visitor

Plan Premium Country Malaysia Device Huawei Pad T1 7.0 Operating System Android 4.4.2   My Question or Issue Some songs didn't have lyrics or got changed. It is because it is realised ...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
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Liked songs not appeafing on playlist

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System Android My Question or IssueI have spent a few weeks listening to radio stations to get new music, and I've been liking songs to save them. I just went to the Liked From Radio playlist and ...

Visitor

  Plan Premium Country USA Device Samsung Galaxy 10 Operating System  Android   My Question or Issue I have spent a few weeks listening to radio stations to get new music, a...

HushMetkimTheKe

Visitor

371 Views

1 replies

1 likes

  • 371 Views
  • 1 replies
  • 1 likes

Wrong song is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueWhen I play the song "Running Away" by Hoobastank from the album "Hoobstank for the Oregon Trail Generation" The song "Tribute" by Tenacious D plays ins...

Regular

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue When I play the song "Running Away" by Hoobastank from the album "Hoobstank ...

jordenluke

Visitor

841 Views

2 replies

3 likes

  • 841 Views
  • 2 replies
  • 3 likes

Low resolution of controls in notifications

PremiumRussiaRealme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)

Casual Listener

Premium Russia Realme 6 pro android 10     Low resolution of control elements in the notification (check screenshots)

314 Views

0 replies

0 likes

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Redmi note 9s not opening app

PlanPremiumCountryGreeceDevice(xiaomi redmi note 9s) Operating SystemMiui global 11.0.9Android 10 My Question or IssueThe app is not opening /not responding. I cleared the storage and re installed it. Nothing changed. I am also using a redmi note 5 w...

Visitor

  Plan Premium Country Greece Device (xiaomi redmi note 9s)  Operating System Miui global 11.0.9 Android 10   My Question or Issue The app is not opening /not responding. I...

806 Views

0 replies

0 likes

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Spotify keeps playing over mobile data

PlanFree/PremiumCountry Device(Samsung Galaxy S10)Operating System(Android 10) My Question or IssueI do not have unlimited data, therefore I very strictly control the functions of my phone (ie only listening to downloaded podcasts when not connected ...

Music Fan

Plan Free/Premium Country   Device (Samsung Galaxy S10) Operating System (Android 10)   My Question or Issue I do not have unlimited data, therefore I very strictly control the fu...

HellsBells24

Music Fan

1411 Views

9 replies

0 likes

autoplay
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Equalizer turns off on track changes. Tracks randomly stop or switch back to queue begging

PlanPremiumCountryRussiaDeviceXiaomi MI4C.Operating SystemAndroid 7.0, MIUI 9.5.2.0 Stable My Question or IssueAs title says when I switch tracks (via UI taps or on my wireless headphones, doesn't matter) sometimes equalizer does not kick in at all. ...

Visitor

Plan Premium Country Russia Device Xiaomi MI4C. Operating System Android 7.0, MIUI 9.5.2.0 Stable   My Question or Issue As title says when I switch tracks (via UI taps or on my wirele...

Spi01

Regular

678 Views

1 replies

3 likes

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  • 3 likes

Adding Local Songs to Mobile

PlanPremiumCountryUnited StatesDevicePixel 3 Android 10PC Win10My Question or IssueHey y'all. I have been reading on some forums about how one would go about syncing local files that I have on my desktop to my phone, and absolutely none of it has wor...

Visitor

Plan Premium Country United States Device Pixel 3 Android 10 PC Win10 My Question or Issue Hey y'all. I have been reading on some forums about how one would go about syncing local files that ...

Bilong

Casual Listener

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
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Extremely Laggy on Android

PlanFamily PremiumCountryUK DeviceSamsungGalaxy Note 8 Operating SystemAndroid Pie My Question or IssuePast 2 or so Spotify has become extremely laggy almost as if my internet connection has been poor. Steps I've done to resolve this:1. Tried 3 diffe...

Newbie

  Plan Family Premium Country UK   Device SamsungGalaxy Note 8  Operating System Android Pie   My Question or Issue Past 2 or so Spotify has become extremely laggy alm...

381 Views

0 replies

0 likes

crashing
Lag
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