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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373960 Views

540 replies

34 likes

Account
Free
  • 373960 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7467 Views

0 replies

7 likes

  • 7467 Views
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  • 7 likes

Solved!!Superuser Contribution Local files no longer uploading

I had a few local songs stored on my Android for quite some time now and I remember the time I uploaded those being rather simple, just as described in the tutorial. When I wanted to upload a few more local songs now I've been shocked to find out it ...

Roadie

I had a few local songs stored on my Android for quite some time now and I remember the time I uploaded those being rather simple, just as described in the tutorial. When I wanted to upload a few mor...

Selbi

Roadie

5878 Views

5 replies

0 likes

  • 5878 Views
  • 5 replies
  • 0 likes

Superuser Contribution HOW TO ENABLE MY LYRICS?

PlanPremiumCountryVietnamDeviceVivoOperating SystemAndroid My Question or IssueHi, i just have updated my account to premium. Before i updated, the lyrics from mixmatch was showing fine. However, after i updated, it's just disappear, how can i fix th...

Newbie

Plan Premium Country Vietnam Device Vivo Operating System Android   My Question or Issue Hi, i just have updated my account to premium. Before i updated, the lyrics from mixmatch was s...

Mihail

Spotify Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs abspielen über App

PlanPremiumCountry DeviceGalaxy j7Operating SystemAndroid 9 My Question or IssueDie App spielt nichts mehr ab. Über den Computer oder die sonos-app ist es kein Problem. Wenn man auf den Play Button klickt dann springt es auf Pause aber weder die Zeit...

Visitor

  Plan Premium Country   Device Galaxy j7 Operating System Android 9   My Question or Issue Die App spielt nichts mehr ab. Über den Computer oder die sonos-app ist es kein P...

Ivan

Spotify Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App suddenly crashes completly

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 (2016)Operating SystemAndroid 7.0 My Question or IssueHi, my Spotify App suddenly crashes down while I am listening to music. The app shuts down completely and even forgets where its stopped playing so...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A5 (2016) Operating System Android 7.0   My Question or Issue Hi, my Spotify App suddenly crashes down while I am listening to music....

Alex

Spotify Legend

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

Play saved songs by artist without following them?

PlanPremiumCountryIrelandDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueIs there any way to play saved songs from an artist without following them? When I go in to Your Library > Music > Artists it only shows artists I've foll...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Is there any way to play saved songs from an artist without following them? Wh...

Dade_00

Regular

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Can't play any music

PlanPremiumCountryFranceDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or IssueSince 4 days, I just can't play any music with Spotify. I get stuck at 0:00 (see pic) on each song, loadin indefinitely for no reasons. I've tried everything ...

Casual Listener

Plan Premium Country France Device Samsung Galaxy S8+ Operating System Android   My Question or Issue Since 4 days, I just can't play any music with Spotify. I get stuck at 0:00 (see p...

Dade_00

Regular

799 Views

4 replies

0 likes

  • 799 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloads reset after every crash or restart

PlanPremiumCountryUnited StatesDevice(LG G7 Thinq)Operating System(Android) My Question or IssueI have about 500 songs downloaded from local files and my regular library. Every time the app crashes (which is frequent) or every time I restart the app ...

Casual Listener

Plan Premium Country United States Device (LG G7 Thinq) Operating System (Android)   My Question or Issue I have about 500 songs downloaded from local files and my regular library. Eve...

patrickhager6

Casual Listener

1746 Views

2 replies

2 likes

  • 1746 Views
  • 2 replies
  • 2 likes

Superuser Contribution Recommended Songs Section Disappears on Screen Reorientation

PlanPremiumCountryU.S.DeviceSamsung Tab S4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueVery frequently when my screen reorients from horizontal to vertical or back the recommended song section at the bottom of a playlis...

Visitor

  Plan Premium Country U.S. Device Samsung Tab S4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Very frequently when my screen reorients fr...

Ivan

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to remove downloads

I want to free up space on my phone by deleting music that i've downloaded. When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to remove from my library altogether. I only want to remove ...

Newbie

I want to free up space on my phone by deleting music that i've downloaded.  When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to...

Ver

Spotify Legend

10731 Views

6 replies

0 likes

  • 10731 Views
  • 6 replies
  • 0 likes

Superuser Contribution Tablet app shows wrong navigation in home screen

PlanFreeApp Version8.5.82.894DeviceHuawei MediaPad T1 10Operating SystemAndroid 4.4.4 My Question or IssueSince 15th Octobre 2020 home screen of app has been significantly changed.In "aktuelleoberflaeche.png" you can see current home screen with left...

Regular

Plan Free App Version 8.5.82.894 Device Huawei MediaPad T1 10 Operating System Android 4.4.4   My Question or Issue Since 15th Octobre 2020 home screen of app has been significantly ch...

Ver

Spotify Legend

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Solved!! Trick Spotify in to casting at 320?

Hi,If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is this correct? I know casting from within Spotify limi...

Casual Listener

Hi, If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is ...

Billy-J

Spotify Star

19392 Views

3 replies

0 likes

  • 19392 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Chromecast add to queue not working

PlanFreeCountryFinland DeviceSamsung Galaxy Note 10+Operating SystemOne UI 2.5 My Question or IssueI've beeb having problems using the "add to queue" option while using Spotify on my Chromecast. Usually it let's me just add to queue, but now it keeps...

Casual Listener

Plan Free Country Finland  Device Samsung Galaxy Note 10+ Operating System One UI 2.5   My Question or Issue I've beeb having problems using the "add to queue" option while using ...

Mihail

Spotify Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app crashing when used within Android Auto

PlanPremium FamilyCountryUKDeviceSamsung Galaxy J5Operating SystemAndroid Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, the app then crashes on my phone when I try to use it on its own. In the car I use ...

Casual Listener

  Plan Premium Family Country UK Device Samsung Galaxy J5 Operating System Android Version 9   For the last five days I've been unable to use Spotify in the car and, afterwards, t...

Mihail

Spotify Legend

3447 Views

3 replies

1 likes

  • 3447 Views
  • 3 replies
  • 1 likes

Superuser Contribution Slow and unresponsive

Every time there's an update the app for me on a Samsung s20 using Android gets worse each time.Since the last update it keeps asking me to go online....already online, search and adding to playlists always comes up with faults. Sometimes it doesn't ...

Casual Listener

Every time there's an update the app for me on a Samsung s20 using Android gets worse each time. Since the last update it keeps asking me to go online....already online, search and adding to playlis...

WFranca

Casual Listener

1936 Views

2 replies

1 likes

  • 1936 Views
  • 2 replies
  • 1 likes

Superuser Contribution Select a (Connect) device on Android

PlanPremiumCountryUKDeviceUmidigi F1 PlayOperating SystemAndroid 9My Question or IssueI have a number of Connect devices that I use around my home, which I control from my Android phone.Today I noticed a rather strange quirk: When attempting to selec...

Regular

Plan Premium Country UK Device Umidigi F1 Play Operating System Android 9 My Question or Issue I have a number of Connect devices that I use around my home, which I control from my Android p...

Mihail

Spotify Legend

2499 Views

14 replies

0 likes

  • 2499 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution i cant play or find any podcast on my spotify app

PlanFreeCountrysaudi arabiaDevicesamsung galaxy note 9Operating SystemAndroid Oreo My Question or Issuei can't find or play any podcast on my app or my web pls help ! its like i have different app from the rest

Casual Listener

Plan Free Country saudi arabia Device samsung galaxy note 9 Operating System Android Oreo   My Question or Issue i can't find or play any podcast on my app or my web  pls he...

Mihail

Spotify Legend

572 Views

1 replies

0 likes

podcast search
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing when screen is off

When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I could find, cleared the cache, reinstalled the app, but...

Casual Listener

When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I coul...

Ivan

Spotify Legend

5556 Views

3 replies

0 likes

  • 5556 Views
  • 3 replies
  • 0 likes

Superuser Contribution Green play button not working

PlanPremiumCountry Device Samsung Galaxy s20+Operating SystemAndroid My Question or Issue2 days ago the green play button stopped working. I search any artist click it nothing. Go to there artist radio it works or even my playlist. Checked for phone ...

Casual Listener

  Plan Premium Country   Device  Samsung Galaxy s20+ Operating System Android    My Question or Issue 2 days ago the green play button stopped working. I search an...

Ivan

Spotify Legend

5510 Views

3 replies

1 likes

  • 5510 Views
  • 3 replies
  • 1 likes

30 minutes of Ad free going immediately into more ads.

PlanFreeCountryUnited StatesDeviceMoto G stylusOperating SystemAndroid OreoSpotify Version 8.5.84.875 My Question or IssueSpotify will come up, and offer me an ad for 30 minutes of ad-free music. I tap on the watch now button, and the ad plays. Immed...

Visitor

Plan Free Country United States Device Moto G stylus Operating System Android Oreo Spotify Version 8.5.84.875   My Question or Issue Spotify will come up, and offer me an ad for ...

Billy-J

Spotify Star

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Editing sections on home page in app

PlanPremiumCountryU.S. DevicePixel 4XLOperating SystemAndroid 11 My Question or Issue Is there an option to turn off or atleast edit the "Good Afternoon" section?To take it a step further is there a way to edit other sections like "Your Top Shows"? T...

Newbie

  Plan Premium Country U.S.  Device Pixel 4XL Operating System Android 11   My Question or Issue   Is there an option to turn off or atleast edit the "Good Afternoon" ...

Billy-J

Spotify Star

588 Views

1 replies

2 likes

  • 588 Views
  • 1 replies
  • 2 likes