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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201502 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201502 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545720 Views

78 replies

3 likes

  • 545720 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453371 Views

571 replies

38 likes

Account
Free
  • 453371 Views
  • 571 replies
  • 38 likes

Superuser Contribution JRE won't play video on mobile app

Edit: problem solved I've tried everything to fix it, made sure it was updated, turned off car mode, did a clean reinstall twice, downloaded an episode, and I still get a black screen with audio (and yes audio only is turned off). I'm trying on the m...

Visitor

Edit: problem solved   I've tried everything to fix it, made sure it was updated, turned off car mode, did a clean reinstall twice, downloaded an episode, and I still get a black screen with a...

Mihail

Spotify Legend

9726 Views

1 replies

0 likes

  • 9726 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution not playing and no sound after the update

No song I choose plays, no sound, and the timer doesn't work after the version 8.5.88.883 update for AndroidPlanPremiumCountryTurkeyDeviceCasper Via A1Operating SystemAndroid 7.0 My Question or IssueNo song I choose plays, no sound, and the timer doe...

Casual Listener

No song I choose plays, no sound, and the timer doesn't work after the version 8.5.88.883 update for Android Plan Premium Country Turkey Device Casper Via A1 Operating System Android 7.0 &nb...

Mihail

Spotify Legend

2049 Views

3 replies

0 likes

  • 2049 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My spotify break on second song and stop

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree/PremiumCountryBrazilDevice(Xiaomi Redmi Note 7)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueGood Morn...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free/Premium Country Brazil Device (Xiaomi Redmi Note 7) Operating Sy...

Ivan

Spotify Legend

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic unwanted pausing

PlanPremiumCountryGermanyDeviceHauwei P smart z 2019Operating SystemAndroid Oreo My Question or IssueAfter starting a song or podcast it takes between 30 secs up to 60 secs when it just stops. I can press play again to start another "cycle" after 30-...

Newbie

Plan Premium Country Germany Device Hauwei P smart z 2019 Operating System Android Oreo   My Question or Issue After starting a song or podcast it takes between 30 secs up to 60 s...

Eni

Moderator

1178 Views

7 replies

3 likes

  • 1178 Views
  • 7 replies
  • 3 likes

Superuser Contribution Local Files are greyed out and not playing

PlanPremiumCountryAustraliaDeviceS10e and S7Operating SystemAndroid My Question or IssueLocal Files are greyed out and not playingI have tried everything listed here and still not playing:https://community.spotify.com/t5/Android/Play-quot-local-files...

Music Fan

Plan Premium Country Australia Device S10e and S7 Operating System Android   My Question or Issue Local Files are greyed out and not playing I have tried everything listed here and st...

Alex

Spotify Legend

2734 Views

3 replies

0 likes

  • 2734 Views
  • 3 replies
  • 0 likes

No sound on Sony Bravia 4K UR2. Search function not working

PlanPremiumCountrySwedenDeviceSony Bravia 4K UR2Operating SystemAndroid 9 My Question or IssueHey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound coming out. My TV is a Sony Bravia 4K UR2 on Android 9. Spotify app, TVs soft...

Newbie

Plan Premium Country Sweden Device Sony Bravia 4K UR2 Operating System Android 9   My Question or Issue Hey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound c...

1789 Views

0 replies

0 likes

keyboard
Sony TV
sound
  • 1789 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't sync the local files to my phone

hello,I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my account on both my phone and computer, and downloaded the p...

Visitor

hello, I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my accoun...

Ver

Spotify Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting songs from my SD card and trying to redownload to the HD

PlanPremiumCountryUSA DeviceGalaxy 8 Operating SystemAndroid My Question or IssueThis is really annoying. My SD Card gets deleted and Spotify tries to dl to my phones HD. Also this website is really bad. Its not easy to find how to post and does not ...

Newbie

  Plan Premium Country USA  Device Galaxy 8   Operating System Android   My Question or Issue This is really annoying. My SD Card gets deleted and Spotify tries to dl ...

Ver

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay only plays songs from playlist

PlanPremium (family plan)CountryCanadaDeviceSamsung galaxy s7Operating SystemAndroid Nougat My Question or Issue I have a fairly large playlist, but alot of the music has gotten kind of old to me. When I use spotify nowadays, I usually let spotify ru...

Regular

  Plan Premium (family plan) Country Canada Device Samsung galaxy s7 Operating System Android Nougat   My Question or Issue I have a fairly large playlist, but alot of the music...

Jeremy

Spotify Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stops working on spotify-created playlists

PlanPremiumCountryUSDeviceOnePlus 8Operating SystemOxygenOS (Android 11)My Question or IssueI noticed my autoplay hasn't been working so I tried some things and got it to work again by force stopping the app and reopening it. Autoplay would then work...

Visitor

Plan Premium Country US Device OnePlus 8 Operating System OxygenOS (Android 11) My Question or Issue I noticed my autoplay hasn't been working so I tried some things and got it to work again...

Ver

Spotify Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on all devices

PlanFree/PremiumCountryNorwayDeviceAndroid, WindowsOperating System My Question or IssueSpotify keeps pausing music randomly - this happens on my Android Phone and Windows Laptop. I have tried signing out of all devices and Uninstalled / installed ap...

Newbie

Plan Free/Premium Country Norway Device Android, Windows Operating System     My Question or Issue Spotify keeps pausing music randomly - this happens on my Android Phone and Wind...

Jeremy

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Add to favorites button not working

PlanPremiumCountryItalyDevice(Huawei P20 LIte)Operating System(Android 9) My Question or IssueThe "Mi piace" heart-shaped button (I think it is the equivalent of the English "Add to favorites") is no longer working on the android app. Whenever i clic...

Visitor

Plan Premium Country Italy Device (Huawei P20 LIte) Operating System (Android 9)   My Question or Issue The "Mi piace" heart-shaped button (I think it is the equivalent of the English ...

Ver

Spotify Legend

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not react from time to time

PlanPremiumCountryNetherlandsDeviceSamsung S10Operating SystemAndroid 10, UI 2.5 My Question or IssueSince a few weeks my Spotify doesn't work properly. When starting up the first 10 seconds are okay. I can play songs and switch to others. After thos...

Casual Listener

Plan Premium Country Netherlands Device Samsung S10 Operating System Android 10, UI 2.5   My Question or Issue Since a few weeks my Spotify doesn't work properly. When starting up the ...

Alex

Spotify Legend

796 Views

2 replies

0 likes

Android
problem
  • 796 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Song can be played alone but not in playlist

I have many songs added to my playlist from my PC and downloaded on my phone.Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i select it directly PlanPremiumCountryGermanyDeviceHu...

Casual Listener

I have many songs added to my playlist from my PC and downloaded on my phone. Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i...

Jeremy

Spotify Legend

1096 Views

3 replies

1 likes

  • 1096 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution URI to play album start playing in shuffle mode

PlanPremiumCountrySwissDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI use the Spotify URI to play my albums or play audio books for my child with a shortcut on homescreen.The URI to play a album is the following:spotify:album:ID_OF_...

Regular

Plan Premium Country Swiss Device Galaxy S10 Operating System Android 10   My Question or Issue I use the Spotify URI to play my albums or play audio books for my child with a shortcut...

Jeremy

Spotify Legend

7492 Views

5 replies

3 likes

  • 7492 Views
  • 5 replies
  • 3 likes

Lautstärkeregler nur durch verschieben Regeln

Hallo, meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt, war das natürlich keine gute Erfahrung. Eine Erklärung dafü...

Casual Listener

Hallo,   meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt,...

denfi1992

Casual Listener

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album keeps stopping on the same time marks

PlanPremiumCountryArgentinaDeviceMoto G7Operating SystemAndroid Oreo My Question or IssueHi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The playback always stops at the 2:29 mark on the song "Thug Tears" and also on many ot...

Casual Listener

Plan Premium Country Argentina Device Moto G7 Operating System Android Oreo   My Question or Issue Hi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The pl...

Elena

Moderator

698 Views

3 replies

1 likes

  • 698 Views
  • 3 replies
  • 1 likes

Best Android Music Player to play Flac?

I have been trying out various players to play flac files on my note II in my car. I am using Power Amp and Winamp. I am not crazy about either one of them. Soundwise Power Amp seem to be bolder but Winamp displays files better. Would be curious what...

Visitor

I have been trying out various players to play flac files on my note II in my car.  I am using Power Amp and  Winamp. I am not crazy about either one of them.  Soundwise Power Amp seem...

vimen

Casual Listener

20566 Views

4 replies

0 likes

  • 20566 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Spotify connections" Galaxy Watch Active 2

PlanPremiumCountryUSADeviceSamsung Galaxy S20+, Galaxy Watch Active 2Operating SystemAndroid 11, Tizen 5.5.0.1 My Question or IssueI just got a Galaxy Watch Active 2 and if I use the Spotify Widget on my watch, there is a constant "Spotify connection...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20+, Galaxy Watch Active 2 Operating System Android 11, Tizen 5.5.0.1   My Question or Issue I just got a Galaxy Watch Active 2 and if I...

Jeremy

Spotify Legend

1222 Views

1 replies

0 likes

  • 1222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drainage and phone heating up

PlanPremiumCountryGermanyDeviceSamsung s20Operating SystemAndroid 11 Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per hour) and having the app running in the background, also I noticed my phone is getting som...

Casual Listener

Plan Premium Country Germany Device Samsung s20 Operating System Android 11       Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per ...

clydeFrog0

Casual Listener

1065 Views

2 replies

0 likes

  • 1065 Views
  • 2 replies
  • 0 likes