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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118032 Views

27 replies

4 likes

  • 118032 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237557 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237557 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598316 Views

79 replies

3 likes

  • 598316 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490888 Views

581 replies

42 likes

Account
Free
  • 490888 Views
  • 581 replies
  • 42 likes

Superuser Contribution Help randomizing playlists?

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" commands. One of the things I liked best about GPM is wh...

Newbie

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" comma...

Elena

Moderator

709 Views

1 replies

1 likes

  • 709 Views
  • 1 replies
  • 1 likes

[Android][Other] Change how little elements(buttons) are installed

See the two buttons, "filter" and "sort". These become rock, and do not let us click them when there is any overlay app. This seems very odd because no other app does this. It would be good to see if Spotify could change the way thess are implemented...

Visitor

See the two buttons, "filter" and "sort". These become rock, and do not let us click them when there is any overlay app. This seems very odd because no other app does this. It would be good to see if...

474 Views

0 replies

0 likes

Android
Other
  • 474 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Playlists] Hiding Content in 2021

I've been trying to figure out how to do this for a while, but how do you hide content in Spotify across all playlists? Every source that I've found for hiding content is either for a single playlist or is outdated, as the methods that are shown in t...

Casual Listener

I've been trying to figure out how to do this for a while, but how do you hide content in Spotify across all playlists?   Every source that I've found for hiding content is either for a single...

Novy

Moderator

3235 Views

5 replies

3 likes

Android
Playlists
  • 3235 Views
  • 5 replies
  • 3 likes

Superuser Contribution Re: gapless playback

PlanPremiumCountryNew ZealandDeviceOppo Reno4Operating SystemAndroid My Question or IssueBought premium and music has gaps. Enabled gapless playback but still has gaps. Annoying.Any help appreciated.Thanx.Rob

Casual Listener

Plan Premium Country New Zealand Device Oppo Reno4 Operating System Android   My Question or Issue Bought premium and music has gaps. Enabled gapless playback but still has gaps. Annoy...

CarlosE

Spotify Legend

1301 Views

4 replies

0 likes

  • 1301 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlists not loading

Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden"

Regular

Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden" 

Novy

Moderator

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Frequency cut issues

PlanPremiumCountryBrazilDevice(Xiomi Redmi NOTE 9)Operating System(Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cutting the low frequencies of the songs, cutting about 60hz, other apps such as Youtube, Tidal and Facebo...

Newbie

  Plan Premium Country Brazil Device (Xiomi Redmi NOTE 9) Operating System (Android 10 running the interface MIUI 11)   My Question or Issue   My Spotify is cuttin...

Alex

Spotify Legend

2035 Views

3 replies

0 likes

  • 2035 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Assistant on Pixel 5

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 When using Google Assistant to play a song on Spotify ("Hey Google, play by on Spotify), I will get a popup showing that the Assistant is "Opening Spotify", but nothing happens. This happ...

Regular

Plan Premium Country USA Device Pixel 5 Operating System Android 11   When using Google Assistant to play a song on Spotify ("Hey Google, play <song> by <artist> on Spotify)...

Mihail

Spotify Legend

2100 Views

11 replies

0 likes

  • 2100 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution App crashes if I try to start a group session.

PlanPremium StudentCountryUnited StatesDeviceOnePlus 6Operating SystemOxygenOS 10.3.7 based on Android 10 My Question or IssueWhenever I try to start or open a started group session, my app crashes. I have tried clearing cache and doing a fresh insta...

Newbie

Plan Premium Student Country United States Device OnePlus 6 Operating System OxygenOS 10.3.7 based on Android 10   My Question or Issue Whenever I try to start or open a started group ...

Alex

Spotify Legend

168 Views

3 replies

0 likes

  • 168 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs in web player pause at 10s

PlanFreeCountryPolandDeviceChromebook, but it seems the same across devices as long as I use open.spotifyOperating SystemBrowser My Question or IssueSo it's been a while, but maybe there's some simple solution. Or maybe it's cause I'm on free plan?Ev...

Newbie

Plan Free Country Poland Device Chromebook, but it seems the same across devices as long as I use open.spotify Operating System Browser   My Question or Issue So it's been a while, but...

Mihail

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle button doesn't appear

PlanPremiumCountryBrazilDeviceMotorola G5s PlusOperating SystemAndroid My Question or IssueShuffle button doesn't appear below the previous music button

Visitor

Plan Premium Country Brazil Device Motorola G5s Plus Operating System Android   My Question or Issue Shuffle button doesn't appear below the previous music button

Jeremy

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me cierra la sesión de la nada

Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortura porque Spotify no me aceptaba el correo ni contr...

Gig Goer

Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortu...

Eni

Moderator

1540 Views

1 replies

0 likes

  • 1540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in track

I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com/track/3Q97Pe6a2jDjbNx5iyyJm7?si=SBvSH8JcS5eKwQtFm_...

Visitor

I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com...

Jeremy

Spotify Legend

766 Views

1 replies

1 likes

  • 766 Views
  • 1 replies
  • 1 likes

Superuser Contribution The device name that is playing the music appears in the status bar as NULL.

PlanPremiumCountryTurkey DeviceGalaxy S20+Operating SystemAndroid 11 My Question or IssueThe device name that is playing the music appears in the status bar as NULL. Shown in attachment with rectangles.

Visitor

Plan Premium Country Turkey   Device Galaxy S20+ Operating System Android 11   My Question or Issue The device name that is playing the music appears in the status bar as NULL. S...

Alex

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Controls in Android Auto only working when playing on different device

PlanPremiumDeviceOnePlus 2Operating SystemAndroid 6.0.1 My Question or IssueI can not control the music that's currently playing in spotify through the Android Auto app when spotify is playing music on my phone. Spotify is showing up in Android Auto,...

Casual Listener

  Plan Premium Device OnePlus 2 Operating System Android 6.0.1   My Question or Issue I can not control the music that's currently playing in spotify through the Android Auto app w...

LeMAO

Casual Listener

1245 Views

2 replies

0 likes

  • 1245 Views
  • 2 replies
  • 0 likes

Solved!! Music controls invisible in notification

PlanPremiumCountryNetherlandsDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueThe music control buttons in my Notification Center aren't visible anymore since a couple of days. (see attached screenshots). My friends also have the same is...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 7 Operating System Android 10   My Question or Issue The music control buttons in my Notification Center aren't visible anymore since a ...

user-removed

Not applicable

1813 Views

3 replies

0 likes

  • 1813 Views
  • 3 replies
  • 0 likes

Deleted Play Queue in my Android mobile

When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancelled my Premium.Please, fix it or advice me how to a...

Newbie

When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancel...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Superuser Contribution App "Keeps Closing" message after downloading from Playstore

PlanPremiumCountry DeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or IssueSpotify app w black background after install from Playstore will not open. It shows just the logo and never opens. Message "app keeps closing". Recently did two s...

Newbie

Plan Premium Country   Device Samsung Galaxy Operating System Android Oreo   My Question or Issue Spotify app w black background after install from Playstore will not open. I...

Ver

Spotify Legend

615 Views

2 replies

0 likes

App "keeps closing" after download from Playstore
  • 615 Views
  • 2 replies
  • 0 likes

Superuser Contribution 30 minutes ad free won't appear

PlanFreeCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueI've been having this issue for a couple days now where the app won't ask if I want 30 minutes ad free. I'll listen past two ad blocks and sometimes switch playli...

Newbie

Plan Free Country US Device Samsung Galaxy Note 8 Operating System Android    My Question or Issue I've been having this issue for a couple days now where the app won't ask if I w...

Jeremy

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs keep pausing/stopping

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy downloaded songs keep pausing/stopping. Sometimes, it gets two thirds of the way through a song, sometimes it is every 10 seconds. This just starte...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue My downloaded songs keep pausing/stopping. Sometimes, it gets two thirds o...

Jeremy

Spotify Legend

5197 Views

22 replies

5 likes

  • 5197 Views
  • 22 replies
  • 5 likes

Superuser Contribution I don't know how to play songs motorola device

Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried to reinstall the application, I tried with another...

Casual Listener

Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried...

CarlosE

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes