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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374122 Views

541 replies

34 likes

Account
Free
  • 374122 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7470 Views

0 replies

7 likes

  • 7470 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Android][Playlists] Download Dissapearing/App Resetting

Every now and then my Spotify seems to reset itself. It erases all playlists and defaults back to saving to my phone's memory, as opposed to my SD card. It then tries to download all my playlists again, but to my phone's memory. I have to turn off da...

Visitor

Every now and then my Spotify seems to reset itself. It erases all playlists and defaults back to saving to my phone's memory, as opposed to my SD card. It then tries to download all my playlists aga...

Elena

Moderator

609 Views

4 replies

0 likes

Android
Playlists
  • 609 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Enable secure playback on Ecosia

PlanFreeCountryUnited StatesDeviceGalaxy Tab A (2017)Operating SystemAndroid Pie My Question or IssueHow can I enable secure playback in the Ecosia app? I tried going to the Google website, didn't work. I tried searching how to enable secure playback...

Casual Listener

Plan Free Country United States Device Galaxy Tab A (2017) Operating System Android Pie   My Question or Issue How can I enable secure playback in the Ecosia app? I tried going to the ...

Jack_Scheeren

Casual Listener

767 Views

4 replies

0 likes

  • 767 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify App Does not play songs

PlanPremiumCountryDeutschlandDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueGood afternoon,I have had a problem with my Spotify app on my Samsung S8 for several days.I start the app and it doesn't happen but the timeline doesn't ...

Visitor

Plan Premium Country Deutschland Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue Good afternoon, I have had a problem with my Spotify app on my Samsung S8 fo...

Alex

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Connections

Good evening.Why is there no opt-out from Facebook services? I don't use Facebook and i don't want Facebook to collect data from me.But there a thousands of connections to their servers, outgoing from the Spotify App. PlanPremiumCountryGermanyDeviceP...

Visitor

Good evening. Why is there no opt-out from Facebook services?  I don't use Facebook and i don't want Facebook to collect data from me. But there a thousands of connections to their servers, o...

Jeremy

Spotify Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Album Cover Blur Doesn't Work

PlanPremiumCountryTurkeyDeviceSamsung A70Operating SystemAndroid 10 My Question or IssueSo I just can't understand why this works for iOS but not on Android. As you can see on screenshots, this blurry thing doesn't work on my phone. I alredy uninstal...

Newbie

  Plan Premium Country Turkey Device Samsung A70 Operating System Android 10   My Question or Issue So I just can't understand why this works for iOS but not on Android. As you c...

Mihail

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify active playback control not working

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 10My Question or IssueMy controls are stuck in Villain K/DA but It's playing savage love, I seem to be able to play and pause the track and change to other music but th...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy S10 Plus Operating System Android 10 My Question or Issue My controls are stuck in Villain K/DA but It's playing savage love, I seem to...

Alex

Spotify Legend

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alexa didn't recognized Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, When I start Alexa, it does not recognize Spotify and automatically starts Google play w...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Jeremy

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Switching to speaker while headphones are plugged in

Hey! I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the phone, I'm not able to. I thought that there ...

Casual Listener

Hey! I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers o...

Jeremy

Spotify Legend

852 Views

5 replies

0 likes

  • 852 Views
  • 5 replies
  • 0 likes

[Mobile][Other] Switching to speaker while headphones are plugged in

I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the phone, I'm not able to. I thought that there could...

Casual Listener

I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the...

401 Views

0 replies

0 likes

Mobile
Other
  • 401 Views
  • 0 replies
  • 0 likes

Superuser Contribution App Crashes On Launch

App crashes at launch after 3 secondsI have deleted the app and reinstalled numerous times ( over 10 times ! )I have tried all updates recommended on the community pages including signing out all devices....NOTHING WORKS and only happened after updat...

Regular

App crashes at launch after 3 seconds I have deleted the app and reinstalled numerous times ( over 10 times ! ) I have tried all updates recommended on the community pages including signing out all...

Mihail

Spotify Legend

1353 Views

11 replies

0 likes

  • 1353 Views
  • 11 replies
  • 0 likes

Superuser Contribution I can't see all lyrics and can't share songs by copy link

PlanPremiumCountryThailandDeviceSamsung Galaxy J7 proOperating SystemAndroid My Question or Issue1. When I played some song, I saw that this song have lyrics but when I press on lyrics it's not show all lyrics. I've uninstall and install again but it...

Music Fan

Plan Premium Country Thailand Device Samsung Galaxy J7 pro Operating System Android   My Question or Issue 1. When I played some song, I saw that this song have lyrics but when I press...

Jeremy

Spotify Legend

3165 Views

21 replies

1 likes

  • 3165 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution The Android app dosent open the full lyrics.

PlanPremiumCountryIndiaDeviceSamsung Galaxy s20 ultraOperating SystemAndroid 10 My Question or IssueWhen i open the spotify app and play a song with lyrics it show everything just fine until i try to tap on the lyrics and see the whole thing then it ...

Newbie

Plan Premium Country India Device Samsung Galaxy s20 ultra Operating System Android 10   My Question or Issue When i open the spotify app and play a song with lyrics it show everything...

Jeremy

Spotify Legend

768 Views

1 replies

1 likes

  • 768 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can only skip songs forward

It's really annoying that when i want to replay a song that I can't do so with my headset shortcuts. I can only Play/Pause or skip forward. And it's not the headset beacause I've already tried it with a different Music Player and it works there. Can ...

Casual Listener

It's really annoying that  when i want to replay a song that I can't do so with my headset shortcuts. I can only Play/Pause or skip forward. And it's not the headset beacause I've already tried ...

Jeremy

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Your Daily Drive' playlist glitching

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4XLOperating SystemAndroid 11 My Question or IssueHi team, I recently updated my phone's OS and the Spotify app and since then my 'Your Daily Drive' has been glitching. When a news podcast is finished pla...

Visitor

  Plan Premium Country Australia Device Google Pixel 4XL Operating System Android 11   My Question or Issue Hi team,   I recently updated my phone's OS and the Spotify app...

Mihail

Spotify Legend

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App stürzt sofort nach Anmeldung ab - Problem liegt vermutlich am Konto

Hallo!Die Spotify-App stürzt sofort nach Anmeldung immer wieder ab.Es kommt dann die Meldung "Spotify wird wiederholt beendet".Alle Versuche, Cache leeren, deinstallieren-neu installieren... hilft nichts. Das komische, wenn sich jemand anderes an mei...

Regular

Hallo! Die Spotify-App stürzt sofort nach Anmeldung immer wieder ab. Es kommt dann die Meldung "Spotify wird wiederholt beendet". Alle Versuche, Cache leeren, deinstallieren-neu installieren... h...

Ver

Spotify Legend

6639 Views

15 replies

1 likes

Account
  • 6639 Views
  • 15 replies
  • 1 likes

Superuser Contribution Android TV Spotify problems

PlanFree/Premium / not relevantCountryDKDeviceSONY BRAVIA ANDROID TVOperating SystemAndroid OreoMy Question or IssueUsing Spotify on android TV is overall a very fine experienc, but have got a couple of issues with it; 1. Spotify connect is not avail...

Visitor

Plan Free/Premium / not relevant Country DK Device SONY BRAVIA ANDROID TV Operating System Android Oreo My Question or Issue Using Spotify on android TV is overall a very fine experienc...

Mihail

Spotify Legend

2275 Views

2 replies

1 likes

Android TV
Autostart
  • 2275 Views
  • 2 replies
  • 1 likes

FIIO Mark2 X7 Cannot access Spotify Home / Browse

PlanPremiumCountryCanadaDeviceFiiO Mark2 X7Operating SystemAndroid My Question or IssueUsing my FiiO Mark2 X7, I cannot access the spotify Home / Browse screen. I get the error of sorry, something went wrong. I have tried factory resetting twice with...

Casual Listener

Plan Premium Country Canada Device FiiO Mark2 X7 Operating System Android   My Question or Issue Using my FiiO Mark2 X7, I cannot access the spotify Home / Browse screen. I get the err...

pamantea

Casual Listener

735 Views

1 replies

1 likes

  • 735 Views
  • 1 replies
  • 1 likes

Problema con las letras

Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?

Visitor

Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?

477 Views

0 replies

2 likes

  • 477 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify refuses to play any songs on mobile

PlanFreeCountryUSADeviceSamsung galaxy 9Operating SystemAndroid 10 My Question or Issue Mobile spotify refuses to play any songs at all. It was fine on the way to college this morning but has since quit. When i hit shuffle play, it displays the "tryi...

Casual Listener

  Plan Free Country USA Device Samsung galaxy 9 Operating System Android 10   My Question or Issue   Mobile spotify refuses to play any songs at all. It was fine on the way...

Alex

Spotify Legend

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why can't I play any songs by certain artists?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueA while ago I discovered I can't listen to any of the songs by Selena Gomez or Britney Spears. If they are featured on another artists song I can listen ...

Newbie

  Plan Premium Country Germany Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue A while ago I discovered I can't listen to any of the songs by S...

Mihail

Spotify Legend

1393 Views

2 replies

0 likes

  • 1393 Views
  • 2 replies
  • 0 likes