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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209426 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209426 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558727 Views

78 replies

3 likes

  • 558727 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461827 Views

575 replies

39 likes

Account
Free
  • 461827 Views
  • 575 replies
  • 39 likes

Superuser Contribution Specific artists keep becoming unfollowed no matter how many times I follow them.

PlanPremiumCountrySerbiaDeviceHuawei P10 LiteOperating SystemAndroid version 8.0.0 My Question or IssueArtists keep ending up under "Recommended artists" even after I follow them multiple times. What happens is I will follow a band and later, close o...

Music Fan

Plan Premium Country Serbia Device Huawei P10 Lite Operating System Android version 8.0.0   My Question or Issue Artists keep ending up under "Recommended artists" even after I follow ...

Jeremy

Spotify Legend

1494 Views

3 replies

2 likes

  • 1494 Views
  • 3 replies
  • 2 likes

Superuser Contribution Login page is in a foreign language

Country - Ukraine Device(OnePlus 5)Operating System(Android 10.0.1) My Question or IssueMy language of Android menus is English and the Input languages are English and Ukrainian. When I go to spotify.com in a mobile browser it is in English and I'm o...

Regular

Country - Ukraine   Device (OnePlus 5) Operating System (Android 10.0.1)   My Question or Issue My language of Android menus is English and the Input languages are English and Ukr...

Eni

Moderator

2492 Views

11 replies

0 likes

  • 2492 Views
  • 11 replies
  • 0 likes

Superuser Contribution application does not resume playback after the call

PlanPremiumCountryCzechDeviceXiaomi A2 LiteOperating SystemAndroid 10 My Question or IssueIt does not matter if conected wire or bluetooth headphones. If the phone rings during playback, the application closes and playback does not resume. Only Spoti...

Visitor

    Plan Premium Country Czech Device Xiaomi A2 Lite Operating System Android 10   My Question or Issue It does not matter if conected wire or bluetooth headphones. If the ...

Alex

Spotify Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast don't start playing

PlanPremiumCountryGermanyDeviceGoogle Pixel 4XLSpotify WebAppOperating SystemAndroid 11Windows 10 My Question or IssueI can't listen to podcasts. They're always lagging or dont even start playing. Music works fine both on my Phone and on my Laptop. E...

Newbie

Plan Premium Country Germany Device Google Pixel 4XL Spotify WebApp Operating System Android 11 Windows 10   My Question or Issue I can't listen to podcasts. They're always lagging...

Jeremy

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing ads offline with premium?

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Version 10; One UI Version 2.5 My Question or Issue***All this happens while online and offline. And I only listen to music from my downloaded playlist.*** Ok so. When I get into m...

Regular

  Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android Version 10; One UI Version 2.5   My Question or Issue ***All this happens while online and offline....

Mihail

Spotify Legend

3583 Views

16 replies

0 likes

  • 3583 Views
  • 16 replies
  • 0 likes

Superuser Contribution Local File Playback Choppy on Android

PlanPremiumCountryUnited States of America DeviceKindle Fire Tablet (KFFOWI)Operating SystemAndroid 5.1.1 My Question or IssueWhen I download local files on my Kindle Fire Tablet, which downloads them to the SD card, the playback is extremely choppy....

Music Fan

Plan Premium Country United States of America   Device Kindle Fire Tablet (KFFOWI) Operating System Android 5.1.1   My Question or Issue When I download local files on my Kindle ...

saucyross

Music Fan

1617 Views

4 replies

1 likes

  • 1617 Views
  • 4 replies
  • 1 likes

Superuser Contribution Hidden songs are still played via Connect/Chromecast

Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly

Casual Listener

Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly  &nbs...

Eni

Moderator

1043 Views

3 replies

1 likes

  • 1043 Views
  • 3 replies
  • 1 likes

Superuser Contribution Don’t show podcasts

I don’t listen to podcasts. Over half of my Home Screen is podcasts. I don’t want to see podcasts or podcast recommendations on my Home Screen.

Music Fan

I don’t listen to podcasts. Over half of my Home Screen is podcasts. I don’t want to see podcasts or podcast recommendations on my Home Screen. 

Weedlord666

Music Fan

1101 Views

2 replies

7 likes

  • 1101 Views
  • 2 replies
  • 7 likes

Superuser Contribution Dialy Mixes gone?

My Question or IssueFor the last 2-3 weeks, instead of having Dialy Mixes in my "Made for you" page, I have Genre Mixes or Artist Mixes. I liked a lot the Dialy mixes I had and I don't like these new mixes nearly as much. As well the Dialy Mixes were...

Newbie

My Question or Issue For the last 2-3 weeks, instead of having Dialy Mixes in my "Made for you" page, I have Genre Mixes or Artist Mixes. I liked a lot the Dialy mixes I had and I don't like these n...

Ivan

Spotify Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sin conexión en datos womchile

PlanPremiumCountryChileDevicePoco x3Operating SystemAndroid 10My Question or IssueHola, tengo problemas con operador móvil wom de Chile, al usar su bolsa de música ilimitada que ellos brindan através de promociones Spotify dice que no tengo conexion....

Casual Listener

Plan Premium Country Chile Device Poco x3 Operating System Android 10 My Question or Issue Hola, tengo problemas con operador móvil wom de Chile, al usar su bolsa de música ilimitada que ell...

Obiunox

Casual Listener

2642 Views

4 replies

0 likes

  • 2642 Views
  • 4 replies
  • 0 likes

Superuser Contribution Several Small Issues

PlanPremiumCountryUSADeviceMotorola Moto e5 PlayOperating SystemAndroid 10 I am having several small issues on Spotify Android.Most times I am listening and then connect to Bluetooth, the current song is skipped and shuffle is turned off (meaning it ...

Roadie

Plan Premium Country USA Device Motorola Moto e5 Play Operating System Android 10   I am having several small issues on Spotify Android. Most times I am listening and then connect to ...

Ver

Spotify Legend

840 Views

3 replies

0 likes

  • 840 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify takes for ever to play songs (just the annyoing green circle which rotates..)

PlanPremiumCountryNorwayDeviceOnePlus NordOperating SystemAndroid 10 My Question or IssueSince the recent update (dec.17-ish) my spotify wont't play any songs. It can't even search for songs, the only thing that shows up is the green circle which rot...

Newbie

Plan Premium Country Norway Device OnePlus Nord Operating System Android 10   My Question or Issue Since the recent update (dec.17-ish) my spotify wont't play any songs. It can't even ...

Ivan

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

[Android][Connect] Moved country but data from other country - location problem

Hello, I moved from the UK to Switzerland 9 months ago and was using spotify free without problems. I've now updated the location to Switzerland, but the data is still coming from my UK sim card so I think spotify is confused. I need to keep this set...

Visitor

Hello, I moved from the UK to Switzerland 9 months ago and was using spotify free without problems. I've now updated the location to Switzerland, but the data is still coming from my UK sim card so I...

342 Views

0 replies

0 likes

Android
Connect
  • 342 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No Playback on Android App

PlanPremiumCountryGermanyDeviceHuawei P10Operating SystemAndroid 9 Pie My Question or Issue:The app on my phone doesn't start the playback. The icon turns on pause, what makes it looks like music its playing, but there is no audio, the timer doesnt m...

Newbie

Plan Premium Country Germany Device Huawei P10 Operating System Android 9 Pie   My Question or Issue: The app on my phone doesn't start the playback. The icon turns on pause, what make...

Alex

Spotify Legend

798 Views

1 replies

2 likes

  • 798 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Spotify wont install

PlanPremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify wrapped wouldnt work so i uninstalled spotify on google play and it wont reinstall. I h...

Casual Listener

  Plan Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotif...

Alex

Spotify Legend

9066 Views

6 replies

0 likes

broken
Install
Uninstall
  • 9066 Views
  • 6 replies
  • 0 likes

Superuser Contribution Says I'm in offline mode.

PlanPremiumCountryUS DeviceSamsung J7 CrownOperating System Android My Question or Issue I have had not trouble with the spotify app until all of the sudden it wouldn't play my song. It would display the name of the song and allow me to run all of th...

Visitor

Plan Premium Country US   Device Samsung J7 Crown Operating System  Android   My Question or Issue  I have had not trouble with the spotify app until all of the sudden ...

Ivan

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer displays downloaded artists

PlanPremiumCountryCzech Republic DeviceHuawei Y5Operating SystemAndroid 9 My Question or IssueI have a continuous problem displaying followed artists offline (e.g. 'Alt-J' in the attached screenshots) that I downloaded songs from. It only says to fin...

Newbie

  Plan Premium Country Czech Republic  Device Huawei Y5 Operating System Android 9   My Question or Issue I have a continuous problem displaying followed artists offline (e....

Ivan

Spotify Legend

423 Views

1 replies

1 likes

  • 423 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New Release SPAM

 PlanPremiumCountryBrazil (unfortunately)DeviceSamsung Galaxy Operating SystemAndroid How to delete New Release Spam from appearing in my Spotify app initial screen? I have a release from an EP called "Artistry, The Cult" annoying me in my Spotify ap...

Casual Listener

  Plan Premium Country Brazil (unfortunately) Device Samsung Galaxy  Operating System Android      How to delete New Release Spam from appearing in my Spotify app initi...

Mihail

Spotify Legend

1373 Views

5 replies

0 likes

  • 1373 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast availability in Russia

When will podcasts be made available in Russia?This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea and vote on it. Just please answer my question if th...

Casual Listener

When will podcasts be made available in Russia? This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea...

EazyE2

Casual Listener

5124 Views

2 replies

27 likes

  • 5124 Views
  • 2 replies
  • 27 likes

Superuser Contribution Ads that don't seem embeded by the content creator on podcasts

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating System Why am I hearing ads on my premium membership when I listen to podcasts ? I chatted with a customer service agent today that kept telling me the ads were embeded in the episodesby the con...

Regular

  Plan Premium Country Canada Device Samsung Galaxy 9 Operating System   Why am I hearing ads on my premium membership when I listen to podcasts ? I chatted with a customer service...

KatM1

Regular

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes