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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117972 Views

27 replies

4 likes

  • 117972 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237414 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237414 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598157 Views

79 replies

3 likes

  • 598157 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490755 Views

581 replies

42 likes

Account
Free
  • 490755 Views
  • 581 replies
  • 42 likes

Superuser Contribution App stopping when I press specific button

PlanPremiumCountry DeviceUlefone armour 6eOperating SystemAndroid My Question or IssueHi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine for a week or so but then when I tried to click on the top left corner of the songs...

Visitor

Plan Premium Country   Device Ulefone armour 6e Operating System Android   My Question or Issue Hi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine fo...

vj_-yeyhlfmv7

Casual Listener

2850 Views

6 replies

2 likes

  • 2850 Views
  • 6 replies
  • 2 likes

Superuser Contribution Lyrics dont work

PlanPremiumCountryChileDevice(Xiaomi Poco F2 Pro)Operating System(Android 11) My Question or IssueI have spotify for many years my account is old, I realized that lirycs is only available in moderately new accounts, how is it possible wie they do not...

Visitor

Plan Premium Country Chile Device (Xiaomi Poco F2 Pro) Operating System (Android 11)   My Question or Issue I have spotify for many years my account is old, I realized that lirycs is o...

Mihail

Spotify Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Add Album To Queue Crashes When Offline

PlanPremiumCountryUSADeviceOnePlus 5Operating SystemAndroid 10 My Question or IssueOn my device, when I am in offline mode, when I add a downloaded album to my queue the app immediately crashes. This issue does not occur when I am in online mode.

Casual Listener

Plan Premium Country USA Device OnePlus 5 Operating System Android 10   My Question or Issue On my device, when I am in offline mode, when I add a downloaded album to my queue the app ...

Billy-J

Spotify Star

1567 Views

5 replies

0 likes

  • 1567 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't edit playlist covers

PlanPremiumCountryUSAOperating SystemAndroid 10My Question or IssueI still can't edit playlist covers from the Android app.Is this feature still rolling out?

Casual Listener

Plan Premium Country USA Operating System Android 10 My Question or Issue I still can't edit playlist covers from the Android app. Is this feature still rolling out?

I9113

Casual Listener

1287 Views

2 replies

0 likes

  • 1287 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Your Library] ALBUM VACIO

Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**

Visitor

Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**

Ivan

Spotify Legend

630 Views

1 replies

0 likes

Android
Your Library
  • 630 Views
  • 1 replies
  • 0 likes

Can't Add Cover Image On Android (Outdated Version?)

PlanFreeCountryUSA DeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 11My Question or IssueI have recently attempted to make an edit to the cover image of my spotify playlist on my phone. However, it seems like my version is out of date or so...

Visitor

Plan Free Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 11 My Question or Issue I have recently attempted to make an edit to the cover image of my spotify playlist ...

Billy-J

Spotify Star

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login Screen Lockout

Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not rooted). I have been paying for Spotify Premium for many months...

Newbie

Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise.   I have a Samsung Galaxy S3 for T-mobile (not r...

Carlitosway79er

Casual Listener

1482 Views

4 replies

0 likes

  • 1482 Views
  • 4 replies
  • 0 likes

Superuser Contribution greyed out songs on phone

Hi! I am a premium member. I tried oploading 267 localfiles to my Spotify.I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone i can only download 166 songs. The rest of the songs are gr...

Casual Listener

Hi! I am a premium member.  I tried oploading 267 localfiles to my Spotify. I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone...

Hoss62

Casual Listener

946 Views

4 replies

0 likes

  • 946 Views
  • 4 replies
  • 0 likes

Superuser Contribution 8.5 on Android crashes when a notification sounds

PlanFreeCountryMexicoDeviceXiaomi mi A2 liteOperating SystemAndroid 10 My Question or IssueIt happens oftenly when I'm using the Android app and a notification from WhatsApp o anything causes a sound. Spoyify pauses and closes immediately after, so i...

Casual Listener

  Plan Free Country Mexico Device Xiaomi mi A2 lite Operating System Android 10   My Question or Issue It happens oftenly when I'm using the Android app and a notification from W...

Ver

Spotify Legend

1191 Views

3 replies

0 likes

  • 1191 Views
  • 3 replies
  • 0 likes

Superuser Contribution download music from your phones

hey why cant we download music from our phones i have an Android and there has never been any way to download a song

Visitor

hey why cant we download music from our phones i have an Android and there has never been any way to download a song 

Ivan

Spotify Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution 6 months Spotify trial not showing up with s20+

just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have never had any sort of spotify premium.Plan6 months pre...

Visitor

just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have nev...

Ver

Spotify Legend

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung account

PlanPremiumCountrySaudi arabia Device(ipad pro, Samsung Galaxy note 20 ultra) Operating System(iOS 14, Android 11) My Question or IssueHii have linked spotify to samsung account.and now i need to login in my ipad but I don’t know the e-mail or passwo...

Visitor

Plan Premium Country Saudi arabia   Device (ipad pro, Samsung Galaxy note 20 ultra)   Operating System (iOS 14, Android 11)   My Question or Issue Hi i have linked spotify...

Novy

Moderator

1275 Views

1 replies

0 likes

  • 1275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music does not play on mobile, only Computer - tried everything

PlanPremiumCountryPhilippinesDeviceASUS-X018DOperating SystemAndroid My Question or IssueJust to put it out there, I've tried beforehand to get free Spotify Premium using dodgy websites on my phone which of course did not work. Now that I recently go...

Casual Listener

Plan Premium Country Philippines Device ASUS-X018D Operating System Android   My Question or Issue Just to put it out there, I've tried beforehand to get free Spotify Premium using dod...

Novy

Moderator

1306 Views

5 replies

0 likes

Premium for Family
  • 1306 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android 10 keeps me offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNever got it to work online over my new smartphone on Android 10.Is there any solution, or th...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Never g...

Eni

Moderator

742 Views

1 replies

0 likes

Android
  • 742 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback keeps stopping on Galaxy S10+

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid My Question or Issue Playback has been stopping after just a few seconds. I have tried the following solutions with no luck:- reset phone- reset Spotify- uninstalled/reinstalled Sp...

Visitor

  Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android   My Question or Issue   Playback has been stopping after just a few seconds. I have tried th...

Jeremy

Spotify Legend

746 Views

1 replies

1 likes

  • 746 Views
  • 1 replies
  • 1 likes

Music I haven't picked keeps playing without me even pressing play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Community Legend

1580 Views

1 replies

0 likes

  • 1580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth issues

HelloYou need to fix your App - it doesn't stop playing when the Bluetooth connection is dropped - e.g. when I turn off my car (This works correctly with Google's music player and other radio apps)RegardsRami

Visitor

Hello You need to fix your App - it doesn't stop playing when the Bluetooth connection is dropped - e.g. when I turn off my car (This works correctly with Google's music player and other radio apps)...

Mihail

Spotify Legend

6821 Views

5 replies

1 likes

  • 6821 Views
  • 5 replies
  • 1 likes

Superuser Contribution Folder wont delete on app, not showing on computer or online

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating SystemAndroid My Question or IssueI have been having an issue for months and I can't find a way to fix it. Its like my Spotify phone app won't sync with Spotify on computer and online. I have a ra...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10 Operating System Android   My Question or Issue I have been having an issue for months and I can't find a way to fix it. Its like my S...

Elena

Moderator

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 10 - Spotify not recognizing SD card - how do I resolve?

First apologies if this is the wrong forum, I did not see any other option to post in other Spotify forums. Under Storage in the Spotify menu, I do not have an option to save downloaded songs to my SD card. My SD card is recognized by other apps. Any...

Regular

First apologies if this is the wrong forum, I did not see any other option to post in other Spotify forums. Under Storage in the Spotify menu, I do not have an option to save downloaded songs to my S...

Elena

Moderator

870 Views

2 replies

0 likes

  • 870 Views
  • 2 replies
  • 0 likes