Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27652 Views
  • 59 replies
  • 23 likes
  • 27652 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870354 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870354 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24731 Views
  • 3 replies
  • 0 likes
  • 24731 Views
  • 3 replies
  • 0 likes

Robert Johnson songs wont play, either in playlists or by themselves. Even the ones I've downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto doesn't work when Spotify is in offline mode

None of the below information PlanPremiumCountryNLDeviceSamsung Galaxy S9 My Question or IssueI am using Android Auto in combination with Spotify. Since the last update I am not able to manage Spotify with A.A. when Spotify is in offline mode. When u...

  • Music Fan
  • None of the below information  Plan Premium Country NL Device Samsung Galaxy S9   My Question or Issue I am using Android Auto in combination with Spotify. Since the last update I ...
  • 116957421
  • Newbie
  • 1855 Views
  • 6 replies
  • 0 likes
  • 1855 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution App crashes when searching for composer

PlanPremiumCountryPolandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or IssueApp crashes when searching for composer and composed songs. Restart and full reinstall does not help.

  • Casual Listener
  • Plan Premium Country Poland Device (Samsung Galaxy 8+) Operating System (Android)   My Question or Issue App crashes when searching for composer and composed songs. Restart and full re...
  • Bikus
  • Casual Listener
  • 1351 Views
  • 3 replies
  • 0 likes
  • 1351 Views
  • 3 replies
  • 0 likes

Liked songs not appeafing on playlist

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System Android My Question or IssueI have spent a few weeks listening to radio stations to get new music, and I've been liking songs to save them. I just went to the Liked From Radio playlist and ...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy 10 Operating System  Android   My Question or Issue I have spent a few weeks listening to radio stations to get new music, a...
  • HushMetkimTheKe
  • Visitor
  • 237 Views
  • 1 replies
  • 1 likes
  • 237 Views
  • 1 replies
  • 1 likes

Spotify crashes whenever i get a notification

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings. PlanFreeCountryMexicoDevicexiaomi mi A2 liteOperating SystemAndroid 10 My Qu...

  • Casual Listener
  • this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings.   Plan Free Coun...
  • 480 Views
  • 0 replies
  • 2 likes
  • 480 Views
  • 0 replies
  • 2 likes

Haven't radio section and font section for Cyrillic. Нет раздела радио и шрифта на русские буквы.

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What to do?Привет. Помогите решить проблему. Приложение ...

  • Visitor
  • Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What ...
  • 660 Views
  • 0 replies
  • 2 likes
  • Social & Random
  • 660 Views
  • 0 replies
  • 2 likes

Premium account, but no access to a Spotify at the PlayStore

PlanPremium FamilyCountryMontenegroDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI've purchased Spotify Family Premium here in Montenegro (Europe), and seems that having Spotify officially here doesn't mean that its accessible on Andr...

  • Visitor
  • Plan Premium Family Country Montenegro Device OnePlus 6 Operating System Android 10   My Question or Issue I've purchased Spotify Family Premium here in Montenegro (Europe), and seems ...
  • 227 Views
  • 0 replies
  • 1 likes
  • 227 Views
  • 0 replies
  • 1 likes

(Android) Some lyrics didn't appear or got changed

PlanPremiumCountryMalaysiaDeviceHuawei Pad T1 7.0Operating SystemAndroid 4.4.2 My Question or IssueSome songs didn't have lyrics or got changed. It is because it is realised to cache cause I deleted the previous cache and data or is it something else...

Screenshot_2020-07-18-00-23-59.jpeg
  • Visitor
  • Plan Premium Country Malaysia Device Huawei Pad T1 7.0 Operating System Android 4.4.2   My Question or Issue Some songs didn't have lyrics or got changed. It is because it is realised ...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem Resuming Music When Connected to Car Bluetooth

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid Pie My Question or IssueI have a significant issue with Spotify when my phone is connected via Bluetooth to my car (Lexus RX450h). Usually when I listen to Google Play Music or Youtube on the...

  • Regular
  • Plan Premium Country USA   Device Pixel 3 Operating System Android Pie   My Question or Issue I have a significant issue with Spotify when my phone is connected via Bluetooth to ...
  • Cbillyr
  • Newbie
  • 4912 Views
  • 4 replies
  • 5 likes
  • 4912 Views
  • 4 replies
  • 5 likes

Low resolution of controls in notifications

PremiumRussiaRealme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)

  • Casual Listener
  • Premium Russia Realme 6 pro android 10     Low resolution of control elements in the notification (check screenshots)
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Redmi note 9s not opening app

PlanPremiumCountryGreeceDevice(xiaomi redmi note 9s) Operating SystemMiui global 11.0.9Android 10 My Question or IssueThe app is not opening /not responding. I cleared the storage and re installed it. Nothing changed. I am also using a redmi note 5 w...

  • Visitor
  •   Plan Premium Country Greece Device (xiaomi redmi note 9s)  Operating System Miui global 11.0.9 Android 10   My Question or Issue The app is not opening /not responding. I...
  • 667 Views
  • 0 replies
  • 0 likes
  • 667 Views
  • 0 replies
  • 0 likes

Adding Local Songs to Mobile

PlanPremiumCountryUnited StatesDevicePixel 3 Android 10PC Win10My Question or IssueHey y'all. I have been reading on some forums about how one would go about syncing local files that I have on my desktop to my phone, and absolutely none of it has wor...

  • Visitor
  • Plan Premium Country United States Device Pixel 3 Android 10 PC Win10 My Question or Issue Hey y'all. I have been reading on some forums about how one would go about syncing local files that ...
  • Bilong
  • Casual Listener
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Extremely Laggy on Android

PlanFamily PremiumCountryUK DeviceSamsungGalaxy Note 8 Operating SystemAndroid Pie My Question or IssuePast 2 or so Spotify has become extremely laggy almost as if my internet connection has been poor. Steps I've done to resolve this:1. Tried 3 diffe...

  • Newbie
  •   Plan Family Premium Country UK   Device SamsungGalaxy Note 8  Operating System Android Pie   My Question or Issue Past 2 or so Spotify has become extremely laggy alm...
  • 258 Views
  • 0 replies
  • 0 likes
  • crashing
    Lag
  • 258 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot see album content anymore

PlanFreeCountryRODeviceA3 2017Operating SystemAndroid OreoMy Question or IssueI can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommended tunes that get mixed in. It was perfectly working before, but at some po...

  • Regular
  • Plan Free Country RO Device A3 2017 Operating System Android Oreo My Question or Issue I can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommende...
  • Thomas114
  • Newbie
  • 328 Views
  • 2 replies
  • 2 likes
  • 328 Views
  • 2 replies
  • 2 likes

Superuser Contribution Favorites Playlist Deleted

Hello! My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ if that changes anything.

  • Newbie
  • Hello!   My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ i...
  • sono2351
  • Newbie
  • 783 Views
  • 3 replies
  • 0 likes
  • 783 Views
  • 3 replies
  • 0 likes

Issues with adding songs to playlists with recent July 2020 update

PlanFreeCountryUnited States DeviceGalaxy S10+ My Question or IssueWhy is it now that after the recent one update to your app that I have to look for a specific song in order to add it to a playlist? Before I could just look for a specific album and ...

  • Newbie
  • Plan Free Country United States  Device Galaxy S10+   My Question or Issue Why is it now that after the recent one update to your app that I have to look for a specific song in orde...
  • 261 Views
  • 0 replies
  • 1 likes
  • 261 Views
  • 0 replies
  • 1 likes

Intense color banding in gradients throughout the app

PlanPremium CountryIndia/USA DeviceONEPLUS 8 ProOperating SystemAndroid 10 My Question or IssueThe title says it all. I recently made the switch from iPhone to Android and the first thing I noticed was the color banding on the Spotify app. It is high...

  • Casual Listener
  •     Plan Premium   Country India/USA   Device ONEPLUS 8 Pro Operating System Android 10   My Question or Issue The title says it all. I recently made the switch...
  • chit_singh_
  • Casual Listener
  • 1059 Views
  • 1 replies
  • 3 likes
  • 1059 Views
  • 1 replies
  • 3 likes

I can no longer expand the song list under an artist?

PlanFreeCountry DeviceSamsung Galaxy 8Operating System My Question or IssueCan no longer expand the list under an artists name to view their most popular/streamed/whatever songs. Picture of the list thing below.

  • Newbie
  • Plan Free Country   Device Samsung Galaxy 8 Operating System     My Question or Issue Can no longer expand the list under an artists name to view their most popular/streamed/...
  • Billy-J
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Swipe down gesture

Why android didn't get SWIPE DOWN GESTURE????????????? IOS have

  • Newbie
  • Why android didn't get SWIPE DOWN GESTURE?????????????   IOS have
  • Billy-J
  • Spotify Star
  • 310 Views
  • 1 replies
  • 1 likes
  • Android
    swipe down
  • 310 Views
  • 1 replies
  • 1 likes