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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Playing Multiple Playlists Within a Folder on Mobile

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueThis is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-amp-Shuffle-all-Tracks-in-Playlist-Folders/idi-p/1603026

Casual Listener

Plan Premium Country Chile Operating System Android   My Question or Issue This is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-...

511 Views

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My Spotify Is Broken (& It Might Be Breaking My SD Card, As Well)

PlanPremiumCountrySouth AfricaDeviceSamsung A5Operating SystemAndroid OreoStorageSD Card (64GB)Number Of Songs Currently In Library (Liked Songs)4,138Spotify App Version8.5.68.904 My IssueIt started with little things.For examples,Songs would stop pl...

Newbie

Plan Premium Country South Africa Device Samsung A5 Operating System Android Oreo Storage SD Card (64GB) Number Of Songs Currently In Library (Liked Songs) 4,138 Spotify App Version 8.5....

436 Views

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Solved!! Swipe to queue Android

My Question or IssueFirstly let me say I have been using Spotify for 5 years and have seen a lot of great improvements over the years. Great job!I am a music listener who likes to let the current track play out before starting a new one.I love what y...

Newbie

  My Question or Issue Firstly let me say I have been using Spotify for 5 years and have seen a lot of great improvements over the years. Great job! I am a music listener who likes to let t...

MattSuda

Spotify Star

2094 Views

3 replies

4 likes

Swipe to queue Android
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My Albums are gone after new app update

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spotify. PlanPremium CountrySwedenDeviceSonyOperating Sy...

Visitor

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spoti...

284 Views

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No reproducen la mayoría de las canciones

PlanPremiumCountryColombiaDeviceXiaomi redmi note 7Operating SystemAndroidMy Question or IssueNo me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como siempre, pero cuando selecciono la canción para escucharla (o cuando ...

Visitor

Plan Premium Country Colombia Device Xiaomi redmi note 7 Operating System Android My Question or Issue No me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como ...

382 Views

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Superuser Contribution Wrong spelling in german translation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 10 My Question or IssueThe artists tab on the Library page seems to be translated incorrectly to german. "Artists" translates to "Künstler" in German, while the Spotify app on my...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 10   My Question or Issue The artists tab on the Library page seems to be translated incorrectly to germa...

CarlosE

Spotify Legend

657 Views

3 replies

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Can´t skip just one song with bluetooth headphones

PlanPremiumCountryColombiaDeviceAsus Zenfone Max M1Operating SystemAndroid 8 My Question or IssueWhen i try to skip the current song with the controlls of my bluetooth headphones the next song also skips (If i am listening the first song and skip it,...

Visitor

Plan Premium Country Colombia Device Asus Zenfone Max M1 Operating System Android 8   My Question or Issue When i try to skip the current song with the controlls of my bluetooth headph...

316 Views

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Superuser Contribution Skipping/Stuttering/Speeding Up of Songs on Bluetooth

PlanPremiumCountryIrelandDeviceXiaomi Redmi Note 8TOperating SystemAndroid 11/MIUI 11 My Question or IssueAnytime I play a song on Spotify it Glitches/Stutters then speeds the song up until I skip the song . This only happens on Spotify. I have tried...

Visitor

  Plan Premium Country Ireland Device Xiaomi Redmi Note 8T Operating System Android 11/MIUI 11   My Question or Issue Anytime I play a song on Spotify it Glitches/Stutters then s...

Peter

Spotify Legend

3351 Views

1 replies

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Superuser Contribution Liked song playlist disappeared with all songs

PlanFree/PremiumCountry DeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWent onto my Spotify and all my liked songs are gone even the file that holds them. When I look up a song I had on that playlist...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Went onto my Spotify and all my liked song...

Petya

Community Legend

726 Views

3 replies

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Superuser Contribution App crashes when i try accessing my liked music

PlanPremiumCountryCanadaDevice(Samsung note 8Operating System(Android My Question or IssueTwo days ago i opened my app to see that my liked music icon wasnt in my library, which i then found on my home page. Once i clicked it the app would go blank a...

Casual Listener

Plan Premium Country Canada Device (Samsung note 8 Operating System (Android    My Question or Issue Two days ago i opened my app to see that my liked music icon wasnt in my libra...

TNKY

Casual Listener

1554 Views

2 replies

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Can't login "You are offline" error

Plan: now Free (was Premium)Country: Czech RepublicDevice: Mi 9 SEOperating System: Android 10 (MIUI Global 11.0.6 stable) === Hi guys, i need your help to solve this please. I tried clearing cache/all data from app, several reboots, then reinstalled...

Regular

Plan: now Free (was Premium) Country: Czech Republic Device: Mi 9 SE Operating System: Android 10 (MIUI Global 11.0.6 stable)  ===   Hi guys, i need your help to solve this pleas...

sira_spota

Regular

1264 Views

1 replies

2 likes

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Import Music not showing songs

PlanPremiumCountryAustralia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or Issuewhen i tap "Import your music" on my phone app only 15 songs come up when i have over 200 on my phone. i have tried syncing with my computer and eve...

Visitor

Plan Premium Country Australia   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue when i tap "Import your music" on my phone app only 15 songs co...

494 Views

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Superuser Contribution Some albums can be only played on shuffle while i can choose specific song on others

PlanPremiumCountrySerbiaDeviceHuawei P30 LiteOperating SystemAndriod My Question or IssueWhy some albums can be played only on shuffle while i can choose specific song on others. I dont know whats causing the problem.

Visitor

Plan Premium Country Serbia Device Huawei P30 Lite Operating System Andriod   My Question or Issue Why some albums can be played only on shuffle while i can choose specific song on oth...

Petya

Community Legend

407 Views

1 replies

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Scroll bar absent in liked songs

PlanPremiumCountryUSDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueThe scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added", but it is gone when sorted by "Artist" or "Album". It would be great if th...

Newbie

Plan Premium Country US Device Samsung Galaxy 9+ Operating System Android   My Question or Issue The scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added"...

Sen_

Music Fan

739 Views

1 replies

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My Spotify Android App only works when i'm online

PlanPremiumCountryGermany DeviceCyrus CS40 Operating SystemAndroid 7.0 My Question or IssueHey,Since yesterday (the last update) everytime i turn of the internet (Wifi or mobile) of my phone spotify crashes and closes.I had an issue that my subsribed...

Visitor

Plan Premium Country Germany   Device Cyrus CS40   Operating System Android 7.0   My Question or Issue Hey, Since yesterday (the last update) everytime i turn of the inter...

394 Views

0 replies

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Crash Android
not working
Offline Android
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Superuser Contribution Turn off Scrobbling for songs played as alarms?

Premium on the latest Android, in the US, if that matters. Title says most of it - is there any way to turn off Last.FM Scrobbling specifically for songs used as alarms through the Android clock app? Even if there's something specific to recognize wh...

Regular

Premium on the latest Android, in the US, if that matters.   Title says most of it - is there any way to turn off Last.FM Scrobbling specifically for songs used as alarms through the Android c...

Alex

Spotify Legend

826 Views

2 replies

2 likes

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Bug app android

I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled.Sorry if something is not clear, I wrote via Google translator DeviceZte blade a522Operating SystemAndroid 7.1

Casual Listener

I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled. Sorry if something is not clear, I wrote via Google translator 🙂   De...

361 Views

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Hide song feature disappeared

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie)My Question or IssueHi there, The hide song feature has disappeared. This was the best feature you ever released, where's it gone? Thanks, Andrew

Visitor

Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie) My Question or Issue Hi there,  The hide song feature has disappeared. This was the best feature y...

460 Views

0 replies

2 likes

Hide song feature
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How to stop Android Spotify app controlling echo dot volume when the app is in the background?

PlanFree/PremiumCountryUSDeviceXiaomi Mi 9Operating SystemAndroid Oreo My Question or IssueHow to stop Android Spotify app controlling echo dot volume when the app is in the background?

Visitor

  Plan Free/Premium Country US Device Xiaomi Mi 9 Operating System Android Oreo   My Question or Issue How to stop Android Spotify app controlling echo dot volume when the a...

Sen_

Music Fan

890 Views

1 replies

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Superuser Contribution Spotify 8.5.68.904 not launching on Pixel Android 10

PlanPremiumCountryUnited KingdomDevicePixel 1Operating SystemAndroid 10 My Question or IssueThis started today. When I launch the app, I get the logo and a couple seconds later it goes back to my home screen, and the app never starts. I tried reinsta...

Newbie

Plan Premium Country United Kingdom Device Pixel 1 Operating System Android 10   My Question or Issue This started today. When I launch the app, I get the logo and a couple seconds lat...

Ivan

Spotify Legend

1050 Views

1 replies

0 likes

Android 10
Crash
Crash Android
Crash launch
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