Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843003 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843003 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14381 Views
  • 1 replies
  • 0 likes
  • 14381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify shuts down

PlanPremiumCountryArgentina DeviceXiaomi Redmi S2 Operating SystemAndroid 9 under MIUI 10 Spotify stops playing music and it happens every three or five minutes, ten minutes would be a miracle. I thought it was because of the battery life settings bu...

  • Regular
  • Plan Premium Country Argentina  Device Xiaomi Redmi S2  Operating System Android 9 under MIUI 10   Spotify stops playing music and it happens every three or five minutes, ten ...
  • Petya
  • Community Legend
  • 2342 Views
  • 3 replies
  • 1 likes
  • MIUI
    Redmi
    Xiaomi
  • 2342 Views
  • 3 replies
  • 1 likes

Superuser Contribution App crashes Huawey p30 lite

PremiumFranceHuawey p30 LiteAndroid 9 / EMUI 9.0.1.159 Hello The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I try to launch the app to be able to use other apps. Tried several uninstalls/instal...

  • Visitor
  •   Premium France Huawey p30 Lite Android 9 / EMUI 9.0.1.159   Hello  The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I tr...
  • Petya
  • Community Legend
  • 1857 Views
  • 1 replies
  • 1 likes
  • 1857 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountryUSADeviceGalaxy 9 plusOperating SystemAnroid My Question or IssueMy music and podcasts keep pausing on my phone. I've uninstalled and reinstalled the app, my software is up to date

  • Visitor
  •   Plan Premium Country USA Device Galaxy 9 plus Operating System Anroid   My Question or Issue My music and podcasts keep pausing on my phone. I've uninstalled and reinstalled th...
  • Petya
  • Community Legend
  • 647 Views
  • 2 replies
  • 1 likes
  • 647 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't share Story in Instagram

PlanPremiumCountryTurkey DeviceSamsung Galaxy A7 2017Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't share story on Instagram even though my app is the latest version please help me i can't solve this problem

  • Visitor
  •   Plan Premium Country Turkey  Device Samsung Galaxy A7 2017 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can't share story on Instag...
  • Petya
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Works on Phone but not on laptop

PlanPremiumCountryEnglandDeviceLaptopOperating SystemWindows 10 My Question or IssueI can access my account on the laptop and have recently gone to Premium whereas before I was using free. My playlists can't be accessed and it tells me to add songs e...

  • Visitor
  • Plan Premium Country England Device Laptop Operating System Windows 10   My Question or Issue I can access my account on the laptop and have recently gone to Premium whereas before I w...
  • Petya
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution PLEASE ESCALATE: URI/URL Links Will Only Open In Shuffle Mode [Android Mobile]

PlanPremiumUSADevice(Samsung Galaxy 10+)Operating System( Android 9.0 Pie)Spotify version8.5.24.762 My Question or IssueSpotify mobile will only open URI links in shuffle mode. I've removed the cache,a dn uninstalled and reinstalled several times. Th...

  • Roadie
  •   Plan Premium USA Device (Samsung Galaxy 10+) Operating System ( Android 9.0 Pie) Spotify version 8.5.24.762   My Question or Issue Spotify mobile will only open URI links in s...
  • SpotyThrowbacks
  • Roadie
  • 1169 Views
  • 3 replies
  • 0 likes
  • Bug or Update
    links
    shuffle
  • 1169 Views
  • 3 replies
  • 0 likes

How do you view the global ranking for artists on Spotify?

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...

  • Regular
  • Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...
  • 296 Views
  • 0 replies
  • 1 likes
  • 296 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify playing music on its own

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify version 8.5.3.716 My Question or IssueAbout 3 weeks ago I noticed Spotify would start randomly blasting music through my phone's speaker out of nowhere! Typically this wi...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie Spotify version 8.5.3.716   My Question or Issue About 3 weeks ago I noticed Spotify would start random...
  • Scifikimmi
  • Newbie
  • 3676 Views
  • 8 replies
  • 3 likes
  • 3676 Views
  • 8 replies
  • 3 likes

Following Artist Bug

Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling the app, updating my phone and app, but to no avail....

  • Regular
  • Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling t...
  • Firesword007
  • Regular
  • 625 Views
  • 3 replies
  • 0 likes
  • 625 Views
  • 3 replies
  • 0 likes

Solved!! I want to import downloaded local song files to my Spotify app but newer songs don't show up

PlanPremiumCountryBrazil Device(Moto G 5SOperating SystemAndroid I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/show them in the "Import Songs" option from Settings, as if they don't exist alon...

  • Regular
  • Plan Premium Country Brazil  Device (Moto G 5S Operating System Android   I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/sh...
  • eltoch
  • Composer
  • 649 Views
  • 1 replies
  • 0 likes
  • 649 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast / Web player (chrome) starts playing without being asked

Spotify PremiumCountrySwitzerlandDeviceSamsung Galaxy 5 NeoOperating SystemAndroid 6.0.1 My Question or IssueMy Spotify app keeps playing songs I've never heard on Chromecast (which I never used, I don't even know "where" (on which device) the songs ...

  • Visitor
  • Spotify Premium Country Switzerland Device Samsung Galaxy 5 Neo Operating System Android 6.0.1   My Question or Issue My Spotify app keeps playing songs I've never heard on Chromecast (...
  • Jls0923
  • Casual Listener
  • 1502 Views
  • 2 replies
  • 0 likes
  • 1502 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Phone, Cant Access Playlists or Make New Ones

PlanPremiumCountryUnited States of AmericaDeviceLG G6Operating SystemAndroid My Question or IssueI just git my new phone, because I needed something compatible with my new diabetes equipment. I use spotify nonstop, and regularly make and edit playlis...

  • Visitor
  • Plan Premium Country United States of America Device LG G6 Operating System Android   My Question or Issue I just git my new phone, because I needed something compatible with my new di...
  • Xerophix
  • Casual Listener
  • 528 Views
  • 4 replies
  • 0 likes
  • LG
    LG G6
    Playlist
  • 528 Views
  • 4 replies
  • 0 likes

Solved!! Annoying pop up bubble

Using the Galaxy S10. Everytime I switch to a different app, an annoying little bubble pops up with the current song that stays on top of all my other apps. Even if I go back to Spotify, there it is. I can close it out, but it's cumbersome and half t...

  • Newbie
  • Using the Galaxy S10.  Everytime I switch to a different app, an annoying little bubble pops up with the current song that stays on top of all my other apps.  Even if I go back to Spotify, ...
  • Mccarthysam4
  • Visitor
  • 4108 Views
  • 2 replies
  • 2 likes
  • 4108 Views
  • 2 replies
  • 2 likes

Superuser Contribution Esperando para descargar, android

PlanPremiumCountryEspañaDeviceXiaomi Redmi Note 5Operating SystemAndroid 9 My Question or IssueCuando intento descargar una lista de reproducción con archivos locales (añadida desde el pc) en mi movil, se queda "esperando para descargar" indefinidame...

  • Visitor
  • Plan Premium Country España Device Xiaomi Redmi Note 5 Operating System Android 9   My Question or Issue Cuando intento descargar una lista de reproducción con archivos locales (añadid...
  • Katerina
  • Spotify Legend
  • 1847 Views
  • 1 replies
  • 0 likes
  • archivos locales
  • 1847 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify hangs on Android (Motorola one power)

PlanPremiumCountryIndia DeviceMotorola one powerOperating SystemAndroid v9 My Question or IssueSpotify hangs and app shuts out automatically when I click on the song that is playing shown at the bottom half of screen (see attached snapshot)Have seen ...

  • Gig Goer
  •   Plan Premium Country India   Device Motorola one power Operating System Android v9   My Question or Issue Spotify hangs and app shuts out automatically when I click on th...
  • Peter
  • Spotify Legend
  • 1769 Views
  • 12 replies
  • 0 likes
  • 1769 Views
  • 12 replies
  • 0 likes

Superuser Contribution Daily Mix

Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.

  • Casual Listener
  • Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.  
  • Katerina
  • Spotify Legend
  • 409 Views
  • 2 replies
  • 5 likes
  • 409 Views
  • 2 replies
  • 5 likes

Superuser Contribution SD Card self deletes - switches to internal storage.

PlanPremium - FamilyCountryUKDeviceSamsung Note 9Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the SD Card se...

  • Gig Goer
  • Plan Premium - Family Country UK Device Samsung Note 9 Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring the SD Car...
  • Flunk
  • Gig Goer
  • 833 Views
  • 7 replies
  • 1 likes
  • 833 Views
  • 7 replies
  • 1 likes

Downloading the app in a restricted country

I live in Mozambique and spotify free is not available in my country so I bought the premium one, however I can't download the app, I can only use it in my computer. Does anyone passed for this situation?

  • Newbie
  • I live in Mozambique and spotify free is not available in my country so I bought the premium one, however I can't download the app, I can only use it in my computer. Does anyone passed for this situa...
  • xaviajade
  • Visitor
  • 11238 Views
  • 3 replies
  • 0 likes
  • 11238 Views
  • 3 replies
  • 0 likes

Incredibly slow...

PlanPremiumCountrySpainDeviceXperia xz3Operating SystemAndroid 9 Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist profile or an album list. It makes no difference if the songs are downloaded...

  • Music Fan
  • Plan Premium Country Spain Device Xperia xz3 Operating System Android 9   Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist pr...
  • eltoch
  • Composer
  • 210 Views
  • 1 replies
  • 4 likes
  • 210 Views
  • 1 replies
  • 4 likes

Samsung S9 Musique se met en pause

PlanPremiumCountryFrance DeviceSamsung Galaxy 9Operating SystemAndroid Bonjour,Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les 10-20 secondes et parfois redémarre plusieurs secondes après. Je n'utilise pas d'e...

  • Casual Listener
  • Plan Premium Country France   Device Samsung Galaxy 9 Operating System Android   Bonjour, Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les...
  • RobInPulse
  • Casual Listener
  • 1404 Views
  • 2 replies
  • 1 likes
  • 1404 Views
  • 2 replies
  • 1 likes