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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194213 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194213 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535426 Views

78 replies

3 likes

  • 535426 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438805 Views

565 replies

37 likes

Account
Free
  • 438805 Views
  • 565 replies
  • 37 likes

Superuser Contribution Automatic unwanted pausing

PlanPremiumCountryGermanyDeviceHauwei P smart z 2019Operating SystemAndroid Oreo My Question or IssueAfter starting a song or podcast it takes between 30 secs up to 60 secs when it just stops. I can press play again to start another "cycle" after 30-...

Newbie

Plan Premium Country Germany Device Hauwei P smart z 2019 Operating System Android Oreo   My Question or Issue After starting a song or podcast it takes between 30 secs up to 60 s...

Eni

Moderator

1162 Views

7 replies

3 likes

  • 1162 Views
  • 7 replies
  • 3 likes

Superuser Contribution Local Files are greyed out and not playing

PlanPremiumCountryAustraliaDeviceS10e and S7Operating SystemAndroid My Question or IssueLocal Files are greyed out and not playingI have tried everything listed here and still not playing:https://community.spotify.com/t5/Android/Play-quot-local-files...

Music Fan

Plan Premium Country Australia Device S10e and S7 Operating System Android   My Question or Issue Local Files are greyed out and not playing I have tried everything listed here and st...

Alex

Spotify Legend

2705 Views

3 replies

0 likes

  • 2705 Views
  • 3 replies
  • 0 likes

No sound on Sony Bravia 4K UR2. Search function not working

PlanPremiumCountrySwedenDeviceSony Bravia 4K UR2Operating SystemAndroid 9 My Question or IssueHey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound coming out. My TV is a Sony Bravia 4K UR2 on Android 9. Spotify app, TVs soft...

Newbie

Plan Premium Country Sweden Device Sony Bravia 4K UR2 Operating System Android 9   My Question or Issue Hey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound c...

1772 Views

0 replies

0 likes

keyboard
Sony TV
sound
  • 1772 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't sync the local files to my phone

hello,I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my account on both my phone and computer, and downloaded the p...

Visitor

hello, I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my accoun...

Ver

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting songs from my SD card and trying to redownload to the HD

PlanPremiumCountryUSA DeviceGalaxy 8 Operating SystemAndroid My Question or IssueThis is really annoying. My SD Card gets deleted and Spotify tries to dl to my phones HD. Also this website is really bad. Its not easy to find how to post and does not ...

Newbie

  Plan Premium Country USA  Device Galaxy 8   Operating System Android   My Question or Issue This is really annoying. My SD Card gets deleted and Spotify tries to dl ...

Ver

Spotify Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay only plays songs from playlist

PlanPremium (family plan)CountryCanadaDeviceSamsung galaxy s7Operating SystemAndroid Nougat My Question or Issue I have a fairly large playlist, but alot of the music has gotten kind of old to me. When I use spotify nowadays, I usually let spotify ru...

Regular

  Plan Premium (family plan) Country Canada Device Samsung galaxy s7 Operating System Android Nougat   My Question or Issue I have a fairly large playlist, but alot of the music...

Jeremy

Spotify Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stops working on spotify-created playlists

PlanPremiumCountryUSDeviceOnePlus 8Operating SystemOxygenOS (Android 11)My Question or IssueI noticed my autoplay hasn't been working so I tried some things and got it to work again by force stopping the app and reopening it. Autoplay would then work...

Visitor

Plan Premium Country US Device OnePlus 8 Operating System OxygenOS (Android 11) My Question or Issue I noticed my autoplay hasn't been working so I tried some things and got it to work again...

Ver

Spotify Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on all devices

PlanFree/PremiumCountryNorwayDeviceAndroid, WindowsOperating System My Question or IssueSpotify keeps pausing music randomly - this happens on my Android Phone and Windows Laptop. I have tried signing out of all devices and Uninstalled / installed ap...

Newbie

Plan Free/Premium Country Norway Device Android, Windows Operating System     My Question or Issue Spotify keeps pausing music randomly - this happens on my Android Phone and Wind...

Jeremy

Spotify Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Add to favorites button not working

PlanPremiumCountryItalyDevice(Huawei P20 LIte)Operating System(Android 9) My Question or IssueThe "Mi piace" heart-shaped button (I think it is the equivalent of the English "Add to favorites") is no longer working on the android app. Whenever i clic...

Visitor

Plan Premium Country Italy Device (Huawei P20 LIte) Operating System (Android 9)   My Question or Issue The "Mi piace" heart-shaped button (I think it is the equivalent of the English ...

Ver

Spotify Legend

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not react from time to time

PlanPremiumCountryNetherlandsDeviceSamsung S10Operating SystemAndroid 10, UI 2.5 My Question or IssueSince a few weeks my Spotify doesn't work properly. When starting up the first 10 seconds are okay. I can play songs and switch to others. After thos...

Casual Listener

Plan Premium Country Netherlands Device Samsung S10 Operating System Android 10, UI 2.5   My Question or Issue Since a few weeks my Spotify doesn't work properly. When starting up the ...

Alex

Spotify Legend

776 Views

2 replies

0 likes

Android
problem
  • 776 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Song can be played alone but not in playlist

I have many songs added to my playlist from my PC and downloaded on my phone.Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i select it directly PlanPremiumCountryGermanyDeviceHu...

Casual Listener

I have many songs added to my playlist from my PC and downloaded on my phone. Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i...

Jeremy

Spotify Legend

1057 Views

3 replies

1 likes

  • 1057 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution URI to play album start playing in shuffle mode

PlanPremiumCountrySwissDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI use the Spotify URI to play my albums or play audio books for my child with a shortcut on homescreen.The URI to play a album is the following:spotify:album:ID_OF_...

Regular

Plan Premium Country Swiss Device Galaxy S10 Operating System Android 10   My Question or Issue I use the Spotify URI to play my albums or play audio books for my child with a shortcut...

Jeremy

Spotify Legend

7325 Views

5 replies

3 likes

  • 7325 Views
  • 5 replies
  • 3 likes

Lautstärkeregler nur durch verschieben Regeln

Hallo, meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt, war das natürlich keine gute Erfahrung. Eine Erklärung dafü...

Casual Listener

Hallo,   meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt,...

denfi1992

Casual Listener

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album keeps stopping on the same time marks

PlanPremiumCountryArgentinaDeviceMoto G7Operating SystemAndroid Oreo My Question or IssueHi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The playback always stops at the 2:29 mark on the song "Thug Tears" and also on many ot...

Casual Listener

Plan Premium Country Argentina Device Moto G7 Operating System Android Oreo   My Question or Issue Hi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The pl...

Elena

Moderator

696 Views

3 replies

1 likes

  • 696 Views
  • 3 replies
  • 1 likes

Best Android Music Player to play Flac?

I have been trying out various players to play flac files on my note II in my car. I am using Power Amp and Winamp. I am not crazy about either one of them. Soundwise Power Amp seem to be bolder but Winamp displays files better. Would be curious what...

Visitor

I have been trying out various players to play flac files on my note II in my car.  I am using Power Amp and  Winamp. I am not crazy about either one of them.  Soundwise Power Amp seem...

vimen

Casual Listener

20495 Views

4 replies

0 likes

  • 20495 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Spotify connections" Galaxy Watch Active 2

PlanPremiumCountryUSADeviceSamsung Galaxy S20+, Galaxy Watch Active 2Operating SystemAndroid 11, Tizen 5.5.0.1 My Question or IssueI just got a Galaxy Watch Active 2 and if I use the Spotify Widget on my watch, there is a constant "Spotify connection...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20+, Galaxy Watch Active 2 Operating System Android 11, Tizen 5.5.0.1   My Question or Issue I just got a Galaxy Watch Active 2 and if I...

Jeremy

Spotify Legend

1208 Views

1 replies

0 likes

  • 1208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drainage and phone heating up

PlanPremiumCountryGermanyDeviceSamsung s20Operating SystemAndroid 11 Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per hour) and having the app running in the background, also I noticed my phone is getting som...

Casual Listener

Plan Premium Country Germany Device Samsung s20 Operating System Android 11       Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per ...

clydeFrog0

Casual Listener

1011 Views

2 replies

0 likes

  • 1011 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded albums randomly deleted

PlanPremiumCountryGreeceDeviceGalaxy S9 plusOperating SystemAndroid 10 My Question or IssueHello all, This is the third time happened to me this year, I have lost all my downloaded albums (not playlists) on my android phone. I always have the onlien ...

Casual Listener

Plan Premium Country Greece Device Galaxy S9 plus Operating System Android 10   My Question or Issue Hello all,   This is the third time happened to me this year, I have lost al...

Elena

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast video description timeout

PlanFreeCountryMacedoniaDeviceSamsung Galaxy A21sOperating SystemAndroid 10 My Question or IssueHello,When watching The Joe Rogan Experience podcast on my mobile phone, specifically episode #1575, the "description" of the episode is blocking me from ...

Casual Listener

Plan Free Country Macedonia Device Samsung Galaxy A21s Operating System Android 10   My Question or Issue Hello, When watching The Joe Rogan Experience podcast on my mobile phone, spe...

Jeremy

Spotify Legend

1183 Views

7 replies

0 likes

  • 1183 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Keeps Pausing

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth connection, so I've pretty much narrowed it down to an issue...

Visitor

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth conne...

Elena

Moderator

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes