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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106528 Views

26 replies

3 likes

  • 106528 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216018 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216018 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569422 Views

78 replies

3 likes

  • 569422 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469555 Views

577 replies

40 likes

Account
Free
  • 469555 Views
  • 577 replies
  • 40 likes

Superuser Contribution Filtered songs wont play on Amazon Echo Dot.

PlanPremiumCountryUKDeviceSamsung Galaxy S10 PlusOperating SystemLatest Android on 30/12/20 My Question or IssueIt works fine when I try to play filtered songs through my PC or through a different speaker, but as soon as I switch to Echo it just does...

Newbie

Plan Premium Country UK Device Samsung Galaxy S10 Plus Operating System Latest Android on 30/12/20   My Question or Issue It works fine when I try to play filtered songs through my PC ...

CarlosE

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!! (Why) Is Spotify using cellular for Behind the Lyrics?

PlanPremiumCountryNLDeviceMoto G7 PowerOperating SystemAndroid 10 My Question or IssueHi all,My data plan is a limited one, so I listen to (wifi-)downloaded content and have set Spotify to _NOT_ download using cellular through the in-app settings men...

Regular

  Plan Premium Country NL Device Moto G7 Power Operating System Android 10   My Question or Issue Hi all, My data plan is a limited one, so I listen to (wifi-)downloaded co...

panbrood

Regular

1044 Views

2 replies

0 likes

  • 1044 Views
  • 2 replies
  • 0 likes

Superuser Contribution playlists changing automatically

per the title you guys, this company is apparently switching this when playing tunes on an android phone. samsung. OS ver 11.x is there a reason for this? bug? or are you guys out in CA going crazy with your attempts to understand what's inside human...

Gig Goer

per the title you guys, this company is apparently switching this when playing tunes on an android phone. samsung. OS ver 11.x is there a reason for this? bug? or are you guys out in CA going crazy w...

Alex

Spotify Legend

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem with podcasts

For more than two weeks I am not able to download or listen any podcasts. There is no problem with Streaming or downloading Music. I even changed my phone (Huawei to Samsung A21), but the problem is still remaining. Thank You for Your Help! Alex

Visitor

For more than two weeks I am not able to download or listen any podcasts. There is no problem with Streaming or downloading Music. I even changed my phone (Huawei to Samsung A21), but the problem is ...

Ver

Spotify Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Playlist cover image

PlanFreeCountryIndiaDeviceSamsung galaxy m51Operating SystemAndroid 10 My Question or IssueI am not getting the playlist cover image rdit option. I have tried logging out and unistall the app but it still doesn't work. I even tried clearing all the d...

Visitor

Plan Free Country India Device Samsung galaxy m51 Operating System Android 10   My Question or Issue I am not getting the playlist cover image rdit option.  I have tried logging o...

dinomight

Spotify Star

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

Bluetooth Codec

PlanPremiumCountry DeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 9/10 My Question or IssueIn order to listen to music in the best quality that spotify has, via bluetooth headphones, is the AAC codec required on the headphones or is SBC enough?

Casual Listener

Plan Premium Country   Device Xiaomi Redmi Note 8 Pro Operating System Android 9/10   My Question or Issue In order to listen to music in the best quality that spotify has, via bl...

SAARussian

Casual Listener

4262 Views

2 replies

0 likes

  • 4262 Views
  • 2 replies
  • 0 likes

Superuser Contribution Forward/back button from car multimedia doesn't work anymore.

PlanPremium/Family CountryBrasil DeviceMotorola G6 Operating SystemAndroid version 9 My Question or IssueI noticed that since the latest application update the forward/back buttons from my car multimedia stopped working. I already tried: * Uninstall ...

Regular

Plan Premium/Family   Country Brasil   Device Motorola G6   Operating System Android version 9   My Question or Issue I noticed that since the latest application upda...

PerryWerneck

Regular

3030 Views

7 replies

1 likes

  • 3030 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playing from random playlist

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 edgeOperating SystemAndroid My Question or IssueHello, While playing my Discover Weekly playlist after 2 songs it will switch to a random playlist and automatically go into shuffle mode. I've since rest...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S7 edge Operating System Android    My Question or Issue Hello,   While playing my Discover Weekly playlist after 2 songs ...

Jeremy

Spotify Legend

833 Views

3 replies

1 likes

  • 833 Views
  • 3 replies
  • 1 likes

All of my playlists shuffle play and I can't turn it off

PlanFreeCountryAustraliaDeviceOppo ax5s My Question or IssueAll of my playlists only shuffle play and don't even play the whole playlist. I tried to toggle shuffle play off but I don't have the button that I need to click. They all do the same thing....

Visitor

Plan Free Country Australia Device Oppo ax5s     My Question or Issue All of my playlists only shuffle play and don't even play the whole playlist. I tried to toggle shuffle play o...

Emilia_8

Community Legend

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

Error: sn conexion a internet en todos los dispositivos

Buenas tardes, Desde esta semana estoy teniendo un problema con la aplicación, me aparece con el error sin conexión a internet, ya busqué en la comunidad y dice que desinstales, ya lo hice dos veces y nada. Al querer volver a loggearme se quedó en es...

Visitor

Buenas tardes,    Desde esta semana estoy teniendo un problema con la aplicación, me aparece con el error sin conexión a internet, ya busqué en la comunidad y dice que desinstales, ya lo ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Random pausing on bluetooth

My Question or IssueMusic keeps pausing when listening via bluetooth / Spotify Android app.Restarting phone or reinstalling Spotify usually doesn't help and my phone isn't set to battery saving mode. The android app is generally quite buggy (and has ...

Visitor

  My Question or Issue Music keeps pausing when listening via bluetooth / Spotify Android app. Restarting phone or reinstalling Spotify usually doesn't help and my phone isn't set to battery ...

CarlosE

Spotify Legend

1716 Views

1 replies

0 likes

  • 1716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps disconnecting / playlist keeps stopping

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueWhen playing a playlist, Spotify will play a few songs and then either:Stop playing the playlist, returning to the first song in pause mode (as if it had g...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue When playing a playlist, Spotify will play a few songs and then either: Stop ...

Novy

Moderator

1201 Views

3 replies

1 likes

  • 1201 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution [Android] Songs do not play anymore on my phone

PlanFamily PremiumCountryFranceDeviceLG G6Operating SystemAndroid 9 My Question or IssueThe songs do not play anymore on the app. I can start a song, but the progress bar remains at 00:00. I can move in the song time, but the progress bar remains unc...

Casual Listener

Plan Family Premium Country France Device LG G6 Operating System Android 9   My Question or Issue The songs do not play anymore on the app. I can start a song, but the progress ba...

Jeremy

Spotify Legend

1224 Views

3 replies

0 likes

  • 1224 Views
  • 3 replies
  • 0 likes

Superuser Contribution App gets really slow if too many songs are downloaded

Plan: PremiumCountry: Turkey Device: Samsung Galaxy S9+Operating System: Android 10 Hello, Every time I download too many songs the app gets really slow; it takes forever to list albums or playlists let alone opening and playing them. The only soluti...

Newbie

Plan: Premium Country: Turkey   Device: Samsung Galaxy S9+ Operating System: Android 10   Hello,   Every time I download too many songs the app gets really slow; it takes forev...

Mihail

Spotify Legend

2823 Views

1 replies

2 likes

  • 2823 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files glitching

PlanFamily PremiumCountryGermanyDeviceHUAWEI LYO-L21My Question or IssueWhenever I try to play local files stored on my computer on my Smartphone it always glitches around, for example when it should say "Game's not over" it says "ovGanotme'ser" and ...

Casual Listener

  Plan Family Premium Country Germany Device HUAWEI LYO-L21 My Question or Issue Whenever I try to play local files stored on my computer on my Smartphone it always glitches around, for ...

Jeremy

Spotify Legend

1202 Views

3 replies

0 likes

local files
  • 1202 Views
  • 3 replies
  • 0 likes

Solved!! Broadcast Storm Attack

Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for android. I did not touch my phone between 5:30 pm and 6:30 pm, but when analy...

Newbie

Plan Premium Country Brazil Device Gome U7 Operating System Android 7 My Question or Issue Hi, good night I come to indicate a possible vulnerability in the spotify app for andr...

EthanS1

Community Legend

1016 Views

1 replies

0 likes

  • 1016 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists sumiram

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.

Casual Listener

Tenho plano Premium e desinstalei o aplicativo do meu Android. Depois que eu reinstalei as playlists foram perdidas. Quero elas de volta ou o cancelamento do plano. Aguardo retorno.  

Ivan

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution The six bars on the home screen is not showing

PlanPremiumCountryUnited StatesDeviceASUS ZenFone MaxOperating SystemAndroid 7 My Question or IssueHi, The six bars on the home screen has stopped showing. I have uninstalled the app, cleared the cache, restart, and made sure I was using the latest v...

Regular

  Plan Premium Country United States Device ASUS ZenFone Max Operating System Android 7   My Question or Issue Hi, The six bars on the home screen has stopped showing. I have uni...

Ver

Spotify Legend

571 Views

1 replies

0 likes

Android
  • 571 Views
  • 1 replies
  • 0 likes

Google Assistant not playing personal playlist despite linked Premium-Subscription

PlanPremiumCountryGermanyDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueWhen I'm asking Google Assistant to play a specific personal Playlist it just starts playing random stuff depsite in the Google Assitant settings it s...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue When I'm asking Google Assistant to play a specific personal Playlist...

Mathenos

Casual Listener

1973 Views

2 replies

0 likes

  • 1973 Views
  • 2 replies
  • 0 likes

[Android] Spotify plays random song while playing

Really frustrated with Spotify. While listening to my playlists on my android phone after a minute or two it will start randomly playing songs from the same album I have never listened to before. I have changed password uninstalled and reinstalled an...

Visitor

Really frustrated with Spotify. While listening to my playlists on my android phone after a minute or two it will start randomly playing songs from the same album I have never listened to before. I h...

AdSR

Roadie

604 Views

1 replies

0 likes

Android
  • 604 Views
  • 1 replies
  • 0 likes