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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110346 Views

26 replies

3 likes

  • 110346 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222233 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222233 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578868 Views

79 replies

3 likes

  • 578868 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476872 Views

577 replies

40 likes

Account
Free
  • 476872 Views
  • 577 replies
  • 40 likes

Superuser Contribution Google Assistant on Pixel 5

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 When using Google Assistant to play a song on Spotify ("Hey Google, play by on Spotify), I will get a popup showing that the Assistant is "Opening Spotify", but nothing happens. This happ...

Regular

Plan Premium Country USA Device Pixel 5 Operating System Android 11   When using Google Assistant to play a song on Spotify ("Hey Google, play <song> by <artist> on Spotify)...

Mihail

Spotify Legend

2030 Views

11 replies

0 likes

  • 2030 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution App crashes if I try to start a group session.

PlanPremium StudentCountryUnited StatesDeviceOnePlus 6Operating SystemOxygenOS 10.3.7 based on Android 10 My Question or IssueWhenever I try to start or open a started group session, my app crashes. I have tried clearing cache and doing a fresh insta...

Newbie

Plan Premium Student Country United States Device OnePlus 6 Operating System OxygenOS 10.3.7 based on Android 10   My Question or Issue Whenever I try to start or open a started group ...

Alex

Spotify Legend

168 Views

3 replies

0 likes

  • 168 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs in web player pause at 10s

PlanFreeCountryPolandDeviceChromebook, but it seems the same across devices as long as I use open.spotifyOperating SystemBrowser My Question or IssueSo it's been a while, but maybe there's some simple solution. Or maybe it's cause I'm on free plan?Ev...

Newbie

Plan Free Country Poland Device Chromebook, but it seems the same across devices as long as I use open.spotify Operating System Browser   My Question or Issue So it's been a while, but...

Mihail

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle button doesn't appear

PlanPremiumCountryBrazilDeviceMotorola G5s PlusOperating SystemAndroid My Question or IssueShuffle button doesn't appear below the previous music button

Visitor

Plan Premium Country Brazil Device Motorola G5s Plus Operating System Android   My Question or Issue Shuffle button doesn't appear below the previous music button

Jeremy

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me cierra la sesión de la nada

Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortura porque Spotify no me aceptaba el correo ni contr...

Gig Goer

Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortu...

Eni

Moderator

1529 Views

1 replies

0 likes

  • 1529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in track

I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com/track/3Q97Pe6a2jDjbNx5iyyJm7?si=SBvSH8JcS5eKwQtFm_...

Visitor

I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com...

Jeremy

Spotify Legend

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

Superuser Contribution The device name that is playing the music appears in the status bar as NULL.

PlanPremiumCountryTurkey DeviceGalaxy S20+Operating SystemAndroid 11 My Question or IssueThe device name that is playing the music appears in the status bar as NULL. Shown in attachment with rectangles.

Visitor

Plan Premium Country Turkey   Device Galaxy S20+ Operating System Android 11   My Question or Issue The device name that is playing the music appears in the status bar as NULL. S...

Alex

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Controls in Android Auto only working when playing on different device

PlanPremiumDeviceOnePlus 2Operating SystemAndroid 6.0.1 My Question or IssueI can not control the music that's currently playing in spotify through the Android Auto app when spotify is playing music on my phone. Spotify is showing up in Android Auto,...

Casual Listener

  Plan Premium Device OnePlus 2 Operating System Android 6.0.1   My Question or Issue I can not control the music that's currently playing in spotify through the Android Auto app w...

LeMAO

Casual Listener

1222 Views

2 replies

0 likes

  • 1222 Views
  • 2 replies
  • 0 likes

Solved!! Music controls invisible in notification

PlanPremiumCountryNetherlandsDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueThe music control buttons in my Notification Center aren't visible anymore since a couple of days. (see attached screenshots). My friends also have the same is...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 7 Operating System Android 10   My Question or Issue The music control buttons in my Notification Center aren't visible anymore since a ...

user-removed

Not applicable

1789 Views

3 replies

0 likes

  • 1789 Views
  • 3 replies
  • 0 likes

Deleted Play Queue in my Android mobile

When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancelled my Premium.Please, fix it or advice me how to a...

Newbie

When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancel...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution App "Keeps Closing" message after downloading from Playstore

PlanPremiumCountry DeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or IssueSpotify app w black background after install from Playstore will not open. It shows just the logo and never opens. Message "app keeps closing". Recently did two s...

Newbie

Plan Premium Country   Device Samsung Galaxy Operating System Android Oreo   My Question or Issue Spotify app w black background after install from Playstore will not open. I...

Ver

Spotify Legend

606 Views

2 replies

0 likes

App "keeps closing" after download from Playstore
  • 606 Views
  • 2 replies
  • 0 likes

Superuser Contribution 30 minutes ad free won't appear

PlanFreeCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueI've been having this issue for a couple days now where the app won't ask if I want 30 minutes ad free. I'll listen past two ad blocks and sometimes switch playli...

Newbie

Plan Free Country US Device Samsung Galaxy Note 8 Operating System Android    My Question or Issue I've been having this issue for a couple days now where the app won't ask if I w...

Jeremy

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs keep pausing/stopping

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy downloaded songs keep pausing/stopping. Sometimes, it gets two thirds of the way through a song, sometimes it is every 10 seconds. This just starte...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue My downloaded songs keep pausing/stopping. Sometimes, it gets two thirds o...

Jeremy

Spotify Legend

4998 Views

22 replies

5 likes

  • 4998 Views
  • 22 replies
  • 5 likes

Superuser Contribution I don't know how to play songs motorola device

Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried to reinstall the application, I tried with another...

Casual Listener

Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried...

CarlosE

Spotify Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Solved!! Something went wrong

PlanPremium (Duo)CountrySpainDeviceMotorola Moto E4 PlusOperating SystemAndroid Nougat (7.1.1) My Question or IssueSo Spotify works fine on my computer but not on my phone. When I open the Spotify app on my phone, the homepage loads fine. I can scrol...

Casual Listener

Plan Premium (Duo) Country Spain Device Motorola Moto E4 Plus Operating System Android Nougat (7.1.1)   My Question or Issue So Spotify works fine on my computer but not on my pho...

user-removed

Not applicable

3337 Views

3 replies

0 likes

  • 3337 Views
  • 3 replies
  • 0 likes

[Android][Other] Stop blocked artists from appearing in Album Picks section

Personally, I cannot stand the band Mayday Parade. Every time that they came on the radio, I'd have to skip them until I figured out how to block them. But now they're appearing in my album picks section despite being blocked? Is there any way that a...

Visitor

Personally, I cannot stand the band Mayday Parade. Every time that they came on the radio, I'd have to skip them until I figured out how to block them. But now they're appearing in my album picks sec...

user-removed

Not applicable

530 Views

1 replies

0 likes

Android
Other
  • 530 Views
  • 1 replies
  • 0 likes

[Android][Podcasts] Podcast playback stops if you "skip" past the end of the episode

On my Android v. 8.5.89.901 (and previous versions as well) Typical scenario: the credits are playing on a podcast and you want to skip to the next one in the queue, but you want the current one marked as played, so you tap the skip 15s button a coup...

Newbie

On my Android v. 8.5.89.901 (and previous versions as well)   Typical scenario: the credits are playing on a podcast and you want to skip to the next one in the queue, but you want the current...

406 Views

0 replies

0 likes

Android
Podcasts
  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Malayalam Radio

I know Spotify had changed the way how the radio stations work. I don't have a problem with this at all. But when it comes to song radio for Malayalam (Indian language) it doesn't work at all. The radio playlists generated by the algorithm do not mak...

Gig Goer

I know Spotify had changed the way how the radio stations work. I don't have a problem with this at all. But when it comes to song radio for Malayalam (Indian language) it doesn't work at all. The ra...

Akash_AS

Gig Goer

1784 Views

4 replies

0 likes

  • 1784 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why I can't see the lyrics on my Spotify?

I can't find the lyrics now. But before it be there.PlanPremiumCountryIndonesiaDevice(Oppo Reno)Operating System(Android 10) My Question or Issue

Casual Listener

I can't find the lyrics now. But before it be there. Plan Premium Country Indonesia Device (Oppo Reno) Operating System (Android 10)   My Question or Issue  

Alex

Spotify Legend

2279 Views

1 replies

0 likes

  • 2279 Views
  • 1 replies
  • 0 likes

Mi dispositivo Android no reproduce canciones / online

Buenas tardes , disculpen tengo un inconveniente con Spotify no reproduce ninguna canción ya probé con red 4G y con wi-fi el contador de los minutos no avanza se queda todo silenciado , ya intenté reinstalar la aplicación probé con otra cuenta y el i...

Casual Listener

Buenas tardes , disculpen tengo un inconveniente con Spotify no reproduce ninguna canción ya probé con red 4G y con wi-fi el contador de los minutos no avanza se queda todo silenciado , ya intenté re...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes