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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399886 Views

548 replies

35 likes

Account
Free
  • 399886 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8589 Views

0 replies

7 likes

  • 8589 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't find songs on Google clock

PlanPremiumDeviceBlackberry DTEK50Operating SystemAndroid Marshmallow My Question or IssueI am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a new song but I can't find the one I want. In Spotify I can listen to it...

Regular

Plan Premium Device Blackberry DTEK50 Operating System Android Marshmallow   My Question or Issue I am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a...

Blaubartbube

Regular

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes

[Android] Consistent language please

First off, i'm Danish. So i use the spotify app and all of it is english (as far as i know i can't change that and don't need to). The entire app is in english EXCEPT on the artist pages where about half the page for some inexplicable reason is in da...

Visitor

First off, i'm Danish.   So i use the spotify app and all of it is english (as far as i know i can't change that and don't need to). The entire app is in english EXCEPT on the artist pages whe...

254 Views

0 replies

0 likes

Android
  • 254 Views
  • 0 replies
  • 0 likes

Superuser Contribution Getting ads while being premium

PlanPremiumCountryMexico DeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueI'm getting these ads every now and then, and I don't know why. I pay Premium specifically to not get ads of any kind. Sometimes is about Spotify, sometimes ...

Roadie

Plan Premium Country Mexico   Device Huawei P30 Lite Operating System Android 10   My Question or Issue I'm getting these ads every now and then, and I don't know why. I pay Prem...

Mario

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved songs un-download everytime I open the app

PlanPremiumCountryBrazil DeviceMoto G5SOperating SystemAndroid 8.1.0 My Question or Issue  Just what the **bleep** is this exclamation mark? Why can't Spotify just keep the songs? I need to click them to play them online everytime so maybe the app au...

Regular

Plan Premium Country Brazil  Device Moto G5S Operating System Android 8.1.0      My Question or Issue      Just what the **bleep** is this exclamation ...

Mario

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

"Like"/"Heart" button gets hit on accident often because next to pause/play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

cclifford81

Regular

978 Views

3 replies

1 likes

Move the like heart button
  • 978 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can I login to Spotify using my Samsung account on Android?

PlanI have a premium account through my Samsung account.CountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I login to Spotify using my Samsung account? I don't see an option to login using Samsung.

Visitor

Plan I have a premium account through my Samsung account. Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue How can I login to Spotify using my ...

Esurient

Casual Listener

10548 Views

2 replies

0 likes

  • 10548 Views
  • 2 replies
  • 0 likes

Superuser Contribution Chromecast dropping audio

PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the past couple of weeks I've started having drop outs playing Spotify over Chromecast. Happens on Chromecast Audios, Nest Mini and Home Max. The track either skips...

Visitor

Plan Premium Country UK Device OnePlus 6 Operating System Android 10   My Question or Issue For the past couple of weeks I've started having drop outs playing Spotify over Chromecast. ...

Ver

Spotify Legend

639 Views

1 replies

0 likes

Android
  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue button doesn't work on Android app for Album/Song Radio. Works on Desktop(windows) app though.

PlanPremiumCountryIndiaDeviceGalaxy S6-SM-G920IOperating SystemAndroid 7 My Question or Issue:The queue button doesn't work on the Android app when a Song/Album Radio is playing, but does work on the desktop app, which is super weird and shouldn't be...

Visitor

  Plan Premium Country India Device Galaxy S6-SM-G920I Operating System Android 7   My Question or Issue: The queue button doesn't work on the Android app when a Song/Album Radio...

Alex

Spotify Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Unable to Skip News Podcasts on Daily Drive

PlanPremiumCountryU.S.DeviceSAMSUNG Galaxy 10Operating System My Question or IssueWhen listening to daily drive while running with earbuds, I can't skip podcasts in daily drive. There needs to be a USER option like other podcast interfaces where we c...

Visitor

Plan Premium Country U.S. Device SAMSUNG Galaxy 10 Operating System     My Question or Issue When listening to daily drive while running with earbuds, I can't skip podcasts in dai...

user-removed

Not applicable

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline Problem with a Playlist / Song

PlanPremiumGermany DeviceSamsung S10Operating SystemAndroid 10.0 My Question or IssueIf you play tracks from a playlist in offline mode and stop playing, the track where you stopped the music is no longer where you stopped the music and closed Spotif...

Casual Listener

Plan Premium Germany   Device Samsung S10 Operating System Android 10.0   My Question or Issue If you play tracks from a playlist in offline mode and stop playing, the track where...

Alex

Spotify Legend

747 Views

5 replies

0 likes

  • 747 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dissabling Video Podcasts

PlanPremiumCountryUnited StatesDeviceGalaxy S10Operating SystemAndroid Oreo My Question or IssueHi, I have been having issues with the Spotify app chewing through my battery when I listen to video podcasts. I would like a way to disable video podcast...

Newbie

Plan Premium Country United States Device Galaxy S10 Operating System Android Oreo   My Question or Issue Hi, I have been having issues with the Spotify app chewing through my bat...

Peter

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile app problem

PlanFrial-Trial 3 MonthsCountryRussiaDeviceBlackview A7Operating SystemAndroid 7.0My Question or IssueAfter I "Deleted data" of the application everything broke, I wanted to delete the downloaded content, and did not find any button for this, because...

Casual Listener

  Plan Frial-Trial 3 Months Country Russia Device Blackview A7 Operating System Android 7.0 My Question or Issue After I "Deleted data" of the application everything broke, I wanted to...

Jeremy

Spotify Legend

623 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Playlists

Plan - PremiumCountry - DenmarkMy Question or IssueI have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look at the playlist.Ex. All Out 70s includes "Suzi Quatro Stumblin'...

Casual Listener

Plan - Premium Country - Denmark My Question or Issue I have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look a...

Katerina

Spotify Legend

1286 Views

5 replies

1 likes

Playlist Spotify
  • 1286 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Fluctuating sound with android auto

PlanPremiumCountryAustraliaDeviceOppo r15proOperating SystemAndroid + android auto My Issue,When I connect to auto android and I play any tracks, the sound fluctuates.I have tried resetting my phone, android auto but the problem persists.I have tried...

Casual Listener

Plan Premium Country Australia Device Oppo r15pro Operating System Android + android auto   My Issue, When I connect to auto android and I play any tracks, the sound fluctuates. I hav...

Alex

Spotify Legend

3956 Views

4 replies

0 likes

aa
auto
fluctuate
sound problems
  • 3956 Views
  • 4 replies
  • 0 likes

No Lock Screen Widget On Android 10 (Solved)

Plan PremiumCountry UKDevice Pixel 4Operating System Android 10 My Question or IssueI recently switched phones to the Pixel 4, and I seemed to have lost a feature in the move over; I used to be able to control playback from the lock screen, but now t...

Newbie

Plan Premium Country UK Device Pixel 4 Operating System Android 10    My Question or Issue I recently switched phones to the Pixel 4, and I seemed to have lost a featur...

akhellPurr

Visitor

25474 Views

1 replies

4 likes

Android
lock screen
Lock Screen Issues
Widget
  • 25474 Views
  • 1 replies
  • 4 likes

Superuser Contribution Wrapped

PlanFreeCountryUSADeviceSamsung Galaxy A20s My Question or IssueHello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped story nor my top 2020 songs playlist on my most used account, but when I log...

Visitor

Plan Free Country USA Device Samsung Galaxy A20s   My Question or Issue Hello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped stor...

Alex

Spotify Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Spotify Android app (skipping songs)

PlanPremiumCountryUkraineDevice(Realme X3 SuperZoom)Operating SystemAndroid 10Version8.5.85.894 My Question or IssueHello. I have faced with one problem recently so i'll tell about it. Everything was normal two days ago but when i tried to skip my so...

Casual Listener

Plan Premium Country Ukraine Device (Realme X3 SuperZoom) Operating System Android 10 Version 8.5.85.894   My Question or Issue Hello. I have faced with one problem recently so i'll ...

Ver

Spotify Legend

1150 Views

3 replies

0 likes

  • 1150 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues related to podcasts in play queue

PlanPremiumCountryDenmarkDeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueI have two issues related to podcasts and the play queue.1) When adding a podcast episode to the play queue, ca. 50% of the time, the episode is not added to ...

Casual Listener

Plan Premium Country Denmark Device Google Pixel 3 Operating System Android 11   My Question or Issue I have two issues related to podcasts and the play queue. 1) When adding a podcas...

Jeremy

Spotify Legend

1098 Views

4 replies

2 likes

  • 1098 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Android]Albums and artists won't open.

PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...

Casual Listener

Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0)   My Question or Issue From the very beginning of using Spotify on Android, albums an...

Alex

Spotify Legend

2721 Views

18 replies

1 likes

  • 2721 Views
  • 18 replies
  • 1 likes

Superuser Contribution Still Can't See My Spotify Wrapped Banner

PlanFreeCountryTurkeyDeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueYesterday my Spotify wrapped banner wasn't showing. In the issue it says solved but banner still not showing and i don't see any update in play store.

Casual Listener

Plan Free Country Turkey Device Samsung Galaxy J6+ Operating System Android Pie   My Question or Issue Yesterday my Spotify wrapped banner wasn't showing. In the issue it says solved b...

Kanyi

Casual Listener

1689 Views

2 replies

1 likes

  • 1689 Views
  • 2 replies
  • 1 likes