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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110358 Views

26 replies

3 likes

  • 110358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222270 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222270 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578915 Views

79 replies

3 likes

  • 578915 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476899 Views

577 replies

40 likes

Account
Free
  • 476899 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Login Screen Lockout

Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not rooted). I have been paying for Spotify Premium for many months...

Newbie

Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise.   I have a Samsung Galaxy S3 for T-mobile (not r...

Carlitosway79er

Casual Listener

1463 Views

4 replies

0 likes

  • 1463 Views
  • 4 replies
  • 0 likes

Superuser Contribution greyed out songs on phone

Hi! I am a premium member. I tried oploading 267 localfiles to my Spotify.I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone i can only download 166 songs. The rest of the songs are gr...

Casual Listener

Hi! I am a premium member.  I tried oploading 267 localfiles to my Spotify. I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone...

Hoss62

Casual Listener

934 Views

4 replies

0 likes

  • 934 Views
  • 4 replies
  • 0 likes

Superuser Contribution 8.5 on Android crashes when a notification sounds

PlanFreeCountryMexicoDeviceXiaomi mi A2 liteOperating SystemAndroid 10 My Question or IssueIt happens oftenly when I'm using the Android app and a notification from WhatsApp o anything causes a sound. Spoyify pauses and closes immediately after, so i...

Casual Listener

  Plan Free Country Mexico Device Xiaomi mi A2 lite Operating System Android 10   My Question or Issue It happens oftenly when I'm using the Android app and a notification from W...

Ver

Spotify Legend

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

Superuser Contribution download music from your phones

hey why cant we download music from our phones i have an Android and there has never been any way to download a song

Visitor

hey why cant we download music from our phones i have an Android and there has never been any way to download a song 

Ivan

Spotify Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution 6 months Spotify trial not showing up with s20+

just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have never had any sort of spotify premium.Plan6 months pre...

Visitor

just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have nev...

Ver

Spotify Legend

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung account

PlanPremiumCountrySaudi arabia Device(ipad pro, Samsung Galaxy note 20 ultra) Operating System(iOS 14, Android 11) My Question or IssueHii have linked spotify to samsung account.and now i need to login in my ipad but I don’t know the e-mail or passwo...

Visitor

Plan Premium Country Saudi arabia   Device (ipad pro, Samsung Galaxy note 20 ultra)   Operating System (iOS 14, Android 11)   My Question or Issue Hi i have linked spotify...

Novy

Moderator

1257 Views

1 replies

0 likes

  • 1257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music does not play on mobile, only Computer - tried everything

PlanPremiumCountryPhilippinesDeviceASUS-X018DOperating SystemAndroid My Question or IssueJust to put it out there, I've tried beforehand to get free Spotify Premium using dodgy websites on my phone which of course did not work. Now that I recently go...

Casual Listener

Plan Premium Country Philippines Device ASUS-X018D Operating System Android   My Question or Issue Just to put it out there, I've tried beforehand to get free Spotify Premium using dod...

Novy

Moderator

1266 Views

5 replies

0 likes

Premium for Family
  • 1266 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android 10 keeps me offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNever got it to work online over my new smartphone on Android 10.Is there any solution, or th...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Never g...

Eni

Moderator

726 Views

1 replies

0 likes

Android
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback keeps stopping on Galaxy S10+

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid My Question or Issue Playback has been stopping after just a few seconds. I have tried the following solutions with no luck:- reset phone- reset Spotify- uninstalled/reinstalled Sp...

Visitor

  Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android   My Question or Issue   Playback has been stopping after just a few seconds. I have tried th...

Jeremy

Spotify Legend

735 Views

1 replies

1 likes

  • 735 Views
  • 1 replies
  • 1 likes

Music I haven't picked keeps playing without me even pressing play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Community Legend

1567 Views

1 replies

0 likes

  • 1567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth issues

HelloYou need to fix your App - it doesn't stop playing when the Bluetooth connection is dropped - e.g. when I turn off my car (This works correctly with Google's music player and other radio apps)RegardsRami

Visitor

Hello You need to fix your App - it doesn't stop playing when the Bluetooth connection is dropped - e.g. when I turn off my car (This works correctly with Google's music player and other radio apps)...

Mihail

Spotify Legend

6792 Views

5 replies

1 likes

  • 6792 Views
  • 5 replies
  • 1 likes

Superuser Contribution Folder wont delete on app, not showing on computer or online

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating SystemAndroid My Question or IssueI have been having an issue for months and I can't find a way to fix it. Its like my Spotify phone app won't sync with Spotify on computer and online. I have a ra...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10 Operating System Android   My Question or Issue I have been having an issue for months and I can't find a way to fix it. Its like my S...

Elena

Moderator

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 10 - Spotify not recognizing SD card - how do I resolve?

First apologies if this is the wrong forum, I did not see any other option to post in other Spotify forums. Under Storage in the Spotify menu, I do not have an option to save downloaded songs to my SD card. My SD card is recognized by other apps. Any...

Regular

First apologies if this is the wrong forum, I did not see any other option to post in other Spotify forums. Under Storage in the Spotify menu, I do not have an option to save downloaded songs to my S...

Elena

Moderator

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

Superuser Contribution Help randomizing playlists?

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" commands. One of the things I liked best about GPM is wh...

Newbie

Hi, I'm an android user that unwillingly transferred from Google Play Music to Spotify Premium and I'm having a bit of trouble. I mostly listen to Spotify in my car with handsfree "okay Google" comma...

Elena

Moderator

695 Views

1 replies

1 likes

  • 695 Views
  • 1 replies
  • 1 likes

[Android][Other] Change how little elements(buttons) are installed

See the two buttons, "filter" and "sort". These become rock, and do not let us click them when there is any overlay app. This seems very odd because no other app does this. It would be good to see if Spotify could change the way thess are implemented...

Visitor

See the two buttons, "filter" and "sort". These become rock, and do not let us click them when there is any overlay app. This seems very odd because no other app does this. It would be good to see if...

455 Views

0 replies

0 likes

Android
Other
  • 455 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Playlists] Hiding Content in 2021

I've been trying to figure out how to do this for a while, but how do you hide content in Spotify across all playlists? Every source that I've found for hiding content is either for a single playlist or is outdated, as the methods that are shown in t...

Casual Listener

I've been trying to figure out how to do this for a while, but how do you hide content in Spotify across all playlists?   Every source that I've found for hiding content is either for a single...

Novy

Moderator

3167 Views

5 replies

3 likes

Android
Playlists
  • 3167 Views
  • 5 replies
  • 3 likes

Superuser Contribution Re: gapless playback

PlanPremiumCountryNew ZealandDeviceOppo Reno4Operating SystemAndroid My Question or IssueBought premium and music has gaps. Enabled gapless playback but still has gaps. Annoying.Any help appreciated.Thanx.Rob

Casual Listener

Plan Premium Country New Zealand Device Oppo Reno4 Operating System Android   My Question or Issue Bought premium and music has gaps. Enabled gapless playback but still has gaps. Annoy...

CarlosE

Spotify Legend

1259 Views

4 replies

0 likes

  • 1259 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlists not loading

Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden"

Regular

Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden" 

Novy

Moderator

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Frequency cut issues

PlanPremiumCountryBrazilDevice(Xiomi Redmi NOTE 9)Operating System(Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cutting the low frequencies of the songs, cutting about 60hz, other apps such as Youtube, Tidal and Facebo...

Newbie

  Plan Premium Country Brazil Device (Xiomi Redmi NOTE 9) Operating System (Android 10 running the interface MIUI 11)   My Question or Issue   My Spotify is cuttin...

Alex

Spotify Legend

2012 Views

3 replies

0 likes

  • 2012 Views
  • 3 replies
  • 0 likes