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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 839289 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839289 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13600 Views
  • 1 replies
  • 0 likes
  • 13600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after a few secounds

PlanPremiumCountrySwedenDeviceHTCOperating Sys Android My Question or IssueSpotify stops after a few secounds on my mobile, when using my computer it works fine. I've re installed the app two times without solving the issue. Problem stared yeasterday...

  • Visitor
  • Plan Premium Country Sweden Device HTC Operating Sys  Android   My Question or Issue Spotify stops after a few secounds on my mobile, when using my computer it works fine. I've re...
  • Petya
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

No songs or playlists shown in the app, internet connection doesn't seem to work with spotify

PlanPremium familyCountryUS (currently outside but the plan was purchased there)DevicePocophone f1Operating SystemLineage OS 16, android 9 My Question or IssueFor the past few months Spotify hasn't been able to connect to the internet while using cel...

  • Newbie
  • Plan Premium family Country US (currently outside but the plan was purchased there) Device Pocophone f1 Operating System Lineage OS 16, android 9   My Question or Issue For the past fe...
  • eltoch
  • Composer
  • 271 Views
  • 1 replies
  • 0 likes
  • Android 9
    mobile app
    no connection
    PLEASE HELP
  • 271 Views
  • 1 replies
  • 0 likes

Problem with playlist in app

PlanPremiumCountryNorway DeviceHonor 9 liteOperating Systemandroid My Question or IssueHey spotify I've recently update spotify app to the newest update and with new update I lost my all playlist they are not deleted just they are not in my libery as...

  • Newbie
  •   Plan Premium Country Norway   Device Honor 9 lite Operating System android   My Question or Issue Hey spotify I've recently update spotify app to the newest update and wi...
  • eltoch
  • Composer
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Still no option for Android users to share Spotify songs on Instagram stories

Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so. When I Googled this I saw responses here from Spotify saying it will be added but they have not added...

  • Roadie
  • Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so.   When I Googled this I saw responses here ...
  • eltoch
  • Composer
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

My premium account in android , premium features says (Not avaliable offline mode in this moment )

PlanPremium CountryMexico DeviceSamsung Galaxy S7 Active Operating SystemAndroid 8.0 Issue Hello everyone Using prepaid card , my premium account on android premium features or options appear saying : Not avaliable at this time

  • Visitor
  • Plan Premium   Country Mexico   Device Samsung Galaxy S7 Active  Operating System Android 8.0   Issue   Hello everyone  Using prepaid card , my premium acc...
  • eltoch
  • Composer
  • 196 Views
  • 1 replies
  • 0 likes
  • Android
    not avaliable in this moment
    premium feature doesnt work
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download a playlist

PlanPremiumCountryAustriaDeviceSamsungGalaxy S8Operating SystemAndroid My Question or IssueEverytime i wanna download my playlist of the localfiles the download stops after the half of the songs.

  • Casual Listener
  •   Plan Premium Country Austria Device SamsungGalaxy S8 Operating System Android   My Question or Issue Everytime i wanna download my playlist of the localfiles the download stops...
  • Katerina
  • Spotify Legend
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution Everytime when I open spotify it shows the login

PlanFree/PremiumCountryRomaniaDeviceAndoridOperating SystemAndroidMy Question or IssueEverytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled, but same.

  • Visitor
  • Plan Free/Premium Country Romania Device Andorid Operating System Android My Question or Issue Everytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled,...
  • Petya
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution my one plus 7 spotify home page is blank i have yearly subscription country India

PlanPremium (1year subsciption)CountryindiaDeviceone plus 7Operating System Android pieMy Question or Issue

  • Visitor
  • Plan Premium (1year subsciption) Country india Device one plus 7 Operating System Android pie My Question or Issue  
  • Petya
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution blank home screen on Android app,but app functions fine

PlanPremiumCountryIndiaDeviceMoto one powerOperating System My Question or IssueI am getting a blank screen when I try to open the app ,but other functions such as search work fine. I tried a clean reinstall ,but even that did not work. Screenshot at...

  • Visitor
  • Plan Premium Country India Device Moto one power Operating System   My Question or Issue I am getting a blank screen when I try to open the app ,but other functions such as search wor...
  • Petya
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Randomly Starts Playing

PlanFree/PremiumCountryIndonesiaDeviceSamsung Galaxy S10+Operating SystemAndroid Pie I was charging my phone this morning, i have no recent apps open and i haven't open spotify in a day, but while i was charging my phone suddenly spotify started play...

  • Visitor
  • Plan Free/Premium Country Indonesia Device Samsung Galaxy S10+ Operating System Android Pie   I was charging my phone this morning, i have no recent apps open and i haven't open spotify...
  • Petya
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist doesn't play in order shown

PlanPremiummCountrySwedenDeviceSamsung Galaxy s5 neoMy Question or IssueThis is gonna take some explaining, my playlist don't play in the order shown. I don't have shuffle on, I've never used shuffle my intire time using spotify. I have this really l...

  • Casual Listener
  • Plan Premiumm Country Sweden Device Samsung Galaxy s5 neo My Question or Issue This is gonna take some explaining, my playlist don't play in the order shown. I don't have shuffle on, I've neve...
  • Katerina
  • Spotify Legend
  • 351 Views
  • 3 replies
  • 1 likes
  • 351 Views
  • 3 replies
  • 1 likes

Superuser Contribution Songs got grey and are no more playable

PlanFree/PremiumCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSome songs gone grey and cant be played. Other songs in same record list are shown and p...

  • Casual Listener
  • Plan Free/Premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Some so...
  • Petya
  • Community Legend
  • 374 Views
  • 3 replies
  • 1 likes
  • 374 Views
  • 3 replies
  • 1 likes

Spotify won't play on my docking station?

I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not with spotify? Can someone help me? Greats,

  • Casual Listener
  • I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not...
  • wizx20
  • Casual Listener
  • 1056 Views
  • 1 replies
  • 2 likes
  • 1056 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify pausing the musics

PlanPremiumCountryBrasil DeviceSamsung Galaxy 9+ Operating SystemAndroid Pie My Question or IssueEvery playslit I play, after a couple of musics the spotify just pause the music, and I have to jump the music to the next.This happens a lot of times.

  • Newbie
  • Plan Premium Country Brasil   Device Samsung Galaxy 9+   Operating System Android Pie   My Question or Issue Every playslit I play, after a couple of musics the spotif...
  • Petya
  • Community Legend
  • 249 Views
  • 1 replies
  • 1 likes
  • 249 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't hear a full song

PlanFree/PremiumCountry DeviceSamsung s8Operating SystemAndroid My Question or IssueI cant hear a full song. I can only hear about 49 seconds and then it skips to another song that also only last for about 49 seconds. I have tried to log out and down...

  • Visitor
  • Plan Free/Premium Country   Device Samsung s8 Operating System Android   My Question or Issue I cant hear a full song. I can only hear about 49 seconds and then it skips to anothe...
  • Petya
  • Community Legend
  • 775 Views
  • 1 replies
  • 0 likes
  • 775 Views
  • 1 replies
  • 0 likes

What does saved do?

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future reference. Didn't I click save so that I can access th...

  • Visitor
  • What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future ref...
  • eltoch
  • Composer
  • 353 Views
  • 1 replies
  • 0 likes
  • Albums
    like
    saved
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home screen appears blank.

Plan PremiumCountryIndia Device(SamsungGalaxy J5 Prime) Operating System(Android Oreo) My Question or IssueMy home screen appers blank.Nothing is showing there.

  • Visitor
  • Plan  Premium Country India  Device (SamsungGalaxy J5 Prime)  Operating System (Android Oreo)   My Question or Issue My home screen appers blank.Nothing is showing ...
  • Petya
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution App freezes every few songs

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueThe spotify app on my Samsung Galaxy S9 freezes about every 2 to 3 songs, usually in the middle of a song. When I open the app, the song appears to be playing ...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue The spotify app on my Samsung Galaxy S9 freezes about every 2 to 3 songs, usually i...
  • Petya
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Freezing
    pauses
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black Home Screen - Abruptly

PlanPremiumCountryIndiaDeviceAsus Rog PhoneOperating SystemAndroid Oreo My Question or Issue My home screen went blank abruptly while I was playing songs. While search and your library works well. I cant see my daily mix and other playlists.I cleared...

Screenshot_20190802-214828530.jpg
  • Visitor
  •     Plan Premium Country India Device Asus Rog Phone Operating System Android Oreo   My Question or Issue   My home screen went blank abruptly while I was playin...
  • Petya
  • Community Legend
  • 1411 Views
  • 1 replies
  • 1 likes
  • 1411 Views
  • 1 replies
  • 1 likes

Superuser Contribution app downloads go to intern memory instead of SD memory

PlanPremiumCountryBoliviaDeviceHuawei p20 lite model: ANE-LX3Operating SystemAndroid 9 My Question or IssueI recently bought an SD memory card because I didn't have any more space in the internal storage and I download more than 5 thousand songs beca...

  • Visitor
  • Plan Premium Country Bolivia Device Huawei p20 lite  model: ANE-LX3 Operating System Android 9   My Question or Issue I recently bought an SD memory card because I didn't have an...
  • Petya
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

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