Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6782 Views

0 replies

7 likes

  • 6782 Views
  • 0 replies
  • 7 likes

I don't have the lyrics option

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please PlanPremiumCountryPeru DeviceHuawei Psmart 2018Operating SystemAndroid 9 My Question or Issue

Visitor

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please 😞 Plan Premium Country Peru  Device Huawei Psmart ...

Billy-J

Spotify Star

499 Views

1 replies

1 likes

lyrics
  • 499 Views
  • 1 replies
  • 1 likes

Adding liked songs from PC to android

PlanPremiumCountryCroatiaDevice(Xiaomi Mi Redmi Note 8T)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAight here is my question, i got on my PC Spotify app and i store all my music under Liked Music. For some reason i ca...

Newbie

Plan Premium Country Croatia Device (Xiaomi Mi Redmi Note 8T) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aight here is my question, i got on m...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Discover weekly playlist problem

PlanPremiumCountry Russia Device(Samsung Galaxy note 9)Operating System(Android Oreo) My Question or IssueI use spotify for 2 weeks. I havent got discover weekly playlist.Is it normal?I check recomendation.There are 6 mixes, release radar and repeat ...

Casual Listener

  Plan Premium Country Russia   Device (Samsung Galaxy note 9) Operating System (Android Oreo)   My Question or Issue I use spotify for 2 weeks.  I havent got dis...

SoundShots

Composer

951 Views

7 replies

0 likes

  • 951 Views
  • 7 replies
  • 0 likes

Superuser Contribution Downloads buffering in offline mode - podcasts

Hi. Usually, I download episodes of my favourite podcasts and music to listen to in offline mode. Sometimes the reception is very bad in my area, hence downloaded content is my prefered way of listening. However, recently I have had a problem with my...

Visitor

Hi.   Usually, I download episodes of my favourite podcasts and music to listen to in offline mode. Sometimes the reception is very bad in my area, hence downloaded content is my prefered way ...

Chadillacc

Newbie

3985 Views

9 replies

3 likes

Buffering
downloaded
downloads
offline mode
  • 3985 Views
  • 9 replies
  • 3 likes

Problems with searching album

PlanPremiumCountryGermanyDevice(Huawei Mobile, Samsung Tablet)Operating System(Android ) My Question or IssueSearching or loading albums takes an extremely long time. For example, after I have selected an artist and then want to view all of his album...

Visitor

Plan Premium Country Germany Device (Huawei Mobile, Samsung Tablet) Operating System (Android )   My Question or Issue Searching or loading albums takes an extremely long time. For exa...

jesu2323

Casual Listener

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Slowwwwwwwww Spotify

Hi There, For years I have been struggling with an intensely slow Spotify. It takes up to 5 minutes to load playlists, to search for artists, and takes ages to play songs or connect to network speakers. I thought it could be an issue with my phone an...

Casual Listener

Hi There,   For years I have been struggling with an intensely slow Spotify. It takes up to 5 minutes to load playlists, to search for artists, and takes ages to play songs or connect to netwo...

oliverthompson

Casual Listener

550 Views

3 replies

1 likes

  • 550 Views
  • 3 replies
  • 1 likes

Canẗ play offline Songs

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A7Operating SystemAndroid 10 Hey I have the problem, if I download songs or an Album soon if I am offline the songs vanish from the app. When I'm back online the downloaded Songs are there again. I de...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy A7 Operating System Android 10   Hey 🙂 I have the problem, if I download songs or an Album soon if I am offline the songs vanish...

AdamDamon

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

When switching a track, the sound in bluetooth headphones disappears

PlanPremiumCountryRussiaDeviceXiaomi Mi A3Operating systemAndroid 10 My question or problemThe problem occurs when navigating the playlist: switching track, pause / play. The sound is heard for a second and immediately dies down. Headphones: Sennheis...

Visitor

Plan Premium Country Russia Device Xiaomi Mi A3 Operating system Android 10   My question or problem The problem occurs when navigating the playlist: switching track, pause / play. The...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Spotify app starts automatically in my car

Yes, that is a known issue.I have searched several forums, but no answer is to be found.Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobile calls when I drive.But I usually never use Spotify when...

Casual Listener

Yes, that is a known issue. I have searched several forums, but no answer is to be found. Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobil...

assar_se

Casual Listener

699 Views

2 replies

1 likes

  • 699 Views
  • 2 replies
  • 1 likes

[Android][Connect] Spotify not consistently recognizing Roku 3 in Android app

In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenient. With the most recent update the app seems to hav...

Visitor

In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenien...

269 Views

0 replies

0 likes

Android
Connect
  • 269 Views
  • 0 replies
  • 0 likes

Completely unable to use my wifi speakers with downloaded music

I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my phone speakers or headphones, so it feels really w...

Casual Listener

I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Spotify Custom Playlists don't have Shuffle/Repeat Buttons

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueThis is more of a suggestion/complaint rather than a bug, but any playlists created for me by Spotify (Discover Weekly and Release Radar which I use ...

Visitor

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue This is more of a suggestion/complaint rather than a bug, but any playlis...

475 Views

0 replies

1 likes

  • 475 Views
  • 0 replies
  • 1 likes

Spotify does not connect to Wifi (Android 10)

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other apps are working perfectly when I'm connected to the wifi. More so, ...

Casual Listener

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10 My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other...

tinandreablanco

Casual Listener

2535 Views

4 replies

0 likes

  • 2535 Views
  • 4 replies
  • 0 likes

Superuser Contribution Dark mode on xiaomi

Work with system dark mode on xiaomi have a some problemsPlanPremiumCountryRussia Device(Xiaomi mi 9t pro)Operating System(Android 10, miui) My Question or Issue 

Visitor

Work with system dark mode on xiaomi have a some problems Plan Premium Country Russia   Device (Xiaomi mi 9t pro) Operating System (Android 10, miui)   My Question or Issue ...

Jimmy86gb

Newbie

12823 Views

9 replies

6 likes

  • 12823 Views
  • 9 replies
  • 6 likes

Can't find lyrics features in android

PlanPremiumCountryIndonesiaDevice(Samsung Galaxy A70)Operating System(One UI v.2 Android 10) My Question or IssueI can't find the feature lyrics on my phone. I already tried to clear cache, update to the last version of spotify and uninstall the appl...

Visitor

Plan Premium Country Indonesia Device (Samsung Galaxy A70) Operating System (One UI v.2 Android 10)   My Question or Issue I can't find the feature lyrics on my phone. I already tried ...

Billy-J

Spotify Star

431 Views

1 replies

0 likes

lyrics
  • 431 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App crashes when trying to select Storage option.

PlanPremiumCountryUSDeviceLG Stylo 2 VOperating SystemAndroidMy Question or IssueI recently put in a larger SD card since the last was pitifully small and the internal storage is close to full. Wanting to move my ~8 gb of songs to the SD card I went ...

Casual Listener

Plan Premium Country US Device LG Stylo 2 V Operating System Android My Question or Issue I recently put in a larger SD card since the last was pitifully small and the internal storage is cl...

Torques

Visitor

3613 Views

4 replies

0 likes

  • 3613 Views
  • 4 replies
  • 0 likes

Songs skipping to next and restarting

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid My Question or IssueSongs are randomly cut short and Spotify skips ahead to the next song. It's been happening since I've tried to listen to folklore several days ago. Songs play for maybe a m...

Visitor

  Plan Premium Country USA Device Pixel 4 Operating System Android   My Question or Issue Songs are randomly cut short and Spotify skips ahead to the next song. It's been happeni...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Solved!! My Spotify Won't Open Any Song or Album List

PlanFree/Country Device( Samsung Galaxy 10)Operating System(Android) My Question or IssueI've noticed that for some people, their attempted opening of artists or playlists are met with black screens and freezing, for me on the other hand, I am able t...

Casual Listener

Plan Free/ Country   Device ( Samsung Galaxy 10) Operating System (Android)   My Question or Issue I've noticed that for some people, their attempted opening of artists or playlis...

Emilia_8

Community Legend

3909 Views

6 replies

1 likes

  • 3909 Views
  • 6 replies
  • 1 likes

Offline mode isn't working

PlanPremiumCountryUKDeviceMoto G5 PlusOperating SystemAndroid (8.1.0) My Question or IssueMy Spotify app won't play downloaded albums when placed in offline mode. It will play downloaded playlists - just not albums. I get a 'Something went wrong - ha...

Regular

Plan Premium Country UK Device Moto G5 Plus Operating System Android (8.1.0)    My Question or Issue My Spotify app won't play downloaded albums when placed in offline mode. It wi...

Sam1980

Regular

691 Views

2 replies

0 likes

  • 691 Views
  • 2 replies
  • 0 likes

Added New Album to Playlist, Won't Shuffle?

PlanPremiumCountryUSADeviceSamsung Galaxy S9 My Question or IssueAfter the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her albums. I shuffled it the other day, started listening, and realized after several ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9     My Question or Issue After the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her alb...

GreenDragonGirl

Casual Listener

584 Views

2 replies

1 likes

  • 584 Views
  • 2 replies
  • 1 likes