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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryCanadaDeviceSamsung Galaxy 10 +Operating SystemAndroid 10 My Question or IssueWhen trying to search for "Suheir" by Jason Lindner Big Band on the app, nothing shows up. When searching online through a browser, I found exactly it. So...
The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones.PlanPremiumCountryItalyDeviceXiaomi redmi note 8 pro
PlanPremium FamilyDeviceSamsung M20Operating System Android Q (Android 10) My Question or IssueSpotify keeps deleting my offline music right after midnight.At first it would even sign me out too and signing back in was impossible. I had to uninstall ...
Plan(Family) PremiumCountrySwedenDeviceOnePlus 5TOperating SystemOxygen OS 9.0.10 My Question or IssueI queued up some songs in the app to listen to them, but I don't see how I can access the queue without clicking on the Playing Now menu. I don't ha...
Hello, I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature. I noticed that the Mix will play songs in random order if random reproduction was previously selected but ...
After trying to open certain pages while Android (8.0.0) is in landscape mode the app hangs completely. The only way to get out of this is to lock your phone and switch to portrait mode.This happens when trying to view any page for which there is no ...
PlanPremiumCountryArgentinaDeviceSamsungOperating SystemAndroid Oreo My Question or IssueI have the Spotify Lite app for Android, and I can't sync local files from my computer to the app. I can do it in the "normal" Spotify app, but not in the Lite v...
PlanPremiumCountryUKDeviceMoto GOperating SystemAndroid My Question or IssueI've encountered the Epic Collection notification. I'm not concerned about the limit, however I have deleted numerous albums and playlists from my library, but Spotify App do...
PlanPremiumCountrySwitzerland DeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI'm having issues with the autoplay function, it works maybe 1 time out of 5. The rest of the time I put on a song and it stops right after. I have checked m...
The main reason I got Spotify Premium was to be able to play music in my car without streaming and thus save money on my data plan. I go hands free and use Google Assistant voice commands. The implementation between the two is very poor. I cannot use...
Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: So I'm paying for the family plan and others are hacking/stealing the content. Am I an **bleep**? Why am I ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
PlanPremiumCountry UK DeviceSamsung Note 8Operating System Android 9 My Question or Issue Spotify is only casting intermittently to various Home devices. They are all visible on 'available devices' but when tapped they just show as endlessly 'connect...
PlanPremiumCountryU.S.ADeviceSamsung Galaxy s10+ My Question or IssueIs there anyway to enable fullscreen album art on the lockscreen I read that it was requested to remove the feature but my own opinion I liked it and was wanting to know if theres a...
Starting yesterday, Spotify playback became so quiet I could barely hear it, even when ambient noise is negligible. I listen through Otium Bluetook Power Pods, and these have no volume settings of their own. ALL other applications (phone, other media...
The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I can actually find what I want quickly?Not a fan of t...
PlanPremiumCountryMexicoDeviceSamsung Galaxy S10e and Huawei P30 ProOperating SystemAndroid 10 and Android 9 respectively. My Question or IssueIf I ask my Google home mini speakers to play music on Spotify or a specific song or artist, they do. The p...
PlanPremiumCountry United StatesDeviceGoogle PixelOperating SystemAndroid 9 My Question or Issue All album covers on Spotify mobile are not showing. Restarting also did work for a minute and then it went back to not showing. Also picture is just one ...
PlanFreeCountryAmericaDeviceLG stylo 4Operating SystemAndroid Oreo My Question or IssueWhy cant I see the queue button