Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194447 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194447 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535605 Views

78 replies

3 likes

  • 535605 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439080 Views

565 replies

37 likes

Account
Free
  • 439080 Views
  • 565 replies
  • 37 likes

Superuser Contribution application does not resume playback after the call

PlanPremiumCountryCzechDeviceXiaomi A2 LiteOperating SystemAndroid 10 My Question or IssueIt does not matter if conected wire or bluetooth headphones. If the phone rings during playback, the application closes and playback does not resume. Only Spoti...

Visitor

    Plan Premium Country Czech Device Xiaomi A2 Lite Operating System Android 10   My Question or Issue It does not matter if conected wire or bluetooth headphones. If the ...

Alex

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast don't start playing

PlanPremiumCountryGermanyDeviceGoogle Pixel 4XLSpotify WebAppOperating SystemAndroid 11Windows 10 My Question or IssueI can't listen to podcasts. They're always lagging or dont even start playing. Music works fine both on my Phone and on my Laptop. E...

Newbie

Plan Premium Country Germany Device Google Pixel 4XL Spotify WebApp Operating System Android 11 Windows 10   My Question or Issue I can't listen to podcasts. They're always lagging...

Jeremy

Spotify Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing ads offline with premium?

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Version 10; One UI Version 2.5 My Question or Issue***All this happens while online and offline. And I only listen to music from my downloaded playlist.*** Ok so. When I get into m...

Regular

  Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android Version 10; One UI Version 2.5   My Question or Issue ***All this happens while online and offline....

Mihail

Spotify Legend

2899 Views

16 replies

0 likes

  • 2899 Views
  • 16 replies
  • 0 likes

Superuser Contribution Local File Playback Choppy on Android

PlanPremiumCountryUnited States of America DeviceKindle Fire Tablet (KFFOWI)Operating SystemAndroid 5.1.1 My Question or IssueWhen I download local files on my Kindle Fire Tablet, which downloads them to the SD card, the playback is extremely choppy....

Music Fan

Plan Premium Country United States of America   Device Kindle Fire Tablet (KFFOWI) Operating System Android 5.1.1   My Question or Issue When I download local files on my Kindle ...

saucyross

Music Fan

1497 Views

4 replies

1 likes

  • 1497 Views
  • 4 replies
  • 1 likes

Superuser Contribution Hidden songs are still played via Connect/Chromecast

Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly

Casual Listener

Why are Songs i have hidden from a playlist still played when i do streaming via Connect or Chromecast. This is super annoying. It works perfectly when listening on my iPhone/Mac directly  &nbs...

Eni

Moderator

980 Views

3 replies

1 likes

  • 980 Views
  • 3 replies
  • 1 likes

Superuser Contribution Don’t show podcasts

I don’t listen to podcasts. Over half of my Home Screen is podcasts. I don’t want to see podcasts or podcast recommendations on my Home Screen.

Music Fan

I don’t listen to podcasts. Over half of my Home Screen is podcasts. I don’t want to see podcasts or podcast recommendations on my Home Screen. 

Weedlord666

Music Fan

1045 Views

2 replies

7 likes

  • 1045 Views
  • 2 replies
  • 7 likes

Superuser Contribution Dialy Mixes gone?

My Question or IssueFor the last 2-3 weeks, instead of having Dialy Mixes in my "Made for you" page, I have Genre Mixes or Artist Mixes. I liked a lot the Dialy mixes I had and I don't like these new mixes nearly as much. As well the Dialy Mixes were...

Newbie

My Question or Issue For the last 2-3 weeks, instead of having Dialy Mixes in my "Made for you" page, I have Genre Mixes or Artist Mixes. I liked a lot the Dialy mixes I had and I don't like these n...

Ivan

Spotify Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sin conexión en datos womchile

PlanPremiumCountryChileDevicePoco x3Operating SystemAndroid 10My Question or IssueHola, tengo problemas con operador móvil wom de Chile, al usar su bolsa de música ilimitada que ellos brindan através de promociones Spotify dice que no tengo conexion....

Casual Listener

Plan Premium Country Chile Device Poco x3 Operating System Android 10 My Question or Issue Hola, tengo problemas con operador móvil wom de Chile, al usar su bolsa de música ilimitada que ell...

Obiunox

Casual Listener

2520 Views

4 replies

0 likes

  • 2520 Views
  • 4 replies
  • 0 likes

Superuser Contribution Several Small Issues

PlanPremiumCountryUSADeviceMotorola Moto e5 PlayOperating SystemAndroid 10 I am having several small issues on Spotify Android.Most times I am listening and then connect to Bluetooth, the current song is skipped and shuffle is turned off (meaning it ...

Roadie

Plan Premium Country USA Device Motorola Moto e5 Play Operating System Android 10   I am having several small issues on Spotify Android. Most times I am listening and then connect to ...

Ver

Spotify Legend

760 Views

3 replies

0 likes

  • 760 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify takes for ever to play songs (just the annyoing green circle which rotates..)

PlanPremiumCountryNorwayDeviceOnePlus NordOperating SystemAndroid 10 My Question or IssueSince the recent update (dec.17-ish) my spotify wont't play any songs. It can't even search for songs, the only thing that shows up is the green circle which rot...

Newbie

Plan Premium Country Norway Device OnePlus Nord Operating System Android 10   My Question or Issue Since the recent update (dec.17-ish) my spotify wont't play any songs. It can't even ...

Ivan

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

[Android][Connect] Moved country but data from other country - location problem

Hello, I moved from the UK to Switzerland 9 months ago and was using spotify free without problems. I've now updated the location to Switzerland, but the data is still coming from my UK sim card so I think spotify is confused. I need to keep this set...

Visitor

Hello, I moved from the UK to Switzerland 9 months ago and was using spotify free without problems. I've now updated the location to Switzerland, but the data is still coming from my UK sim card so I...

333 Views

0 replies

0 likes

Android
Connect
  • 333 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No Playback on Android App

PlanPremiumCountryGermanyDeviceHuawei P10Operating SystemAndroid 9 Pie My Question or Issue:The app on my phone doesn't start the playback. The icon turns on pause, what makes it looks like music its playing, but there is no audio, the timer doesnt m...

Newbie

Plan Premium Country Germany Device Huawei P10 Operating System Android 9 Pie   My Question or Issue: The app on my phone doesn't start the playback. The icon turns on pause, what make...

Alex

Spotify Legend

740 Views

1 replies

2 likes

  • 740 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Spotify wont install

PlanPremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify wrapped wouldnt work so i uninstalled spotify on google play and it wont reinstall. I h...

Casual Listener

  Plan Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotif...

Alex

Spotify Legend

8604 Views

6 replies

0 likes

broken
Install
Uninstall
  • 8604 Views
  • 6 replies
  • 0 likes

Superuser Contribution Says I'm in offline mode.

PlanPremiumCountryUS DeviceSamsung J7 CrownOperating System Android My Question or Issue I have had not trouble with the spotify app until all of the sudden it wouldn't play my song. It would display the name of the song and allow me to run all of th...

Visitor

Plan Premium Country US   Device Samsung J7 Crown Operating System  Android   My Question or Issue  I have had not trouble with the spotify app until all of the sudden ...

Ivan

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer displays downloaded artists

PlanPremiumCountryCzech Republic DeviceHuawei Y5Operating SystemAndroid 9 My Question or IssueI have a continuous problem displaying followed artists offline (e.g. 'Alt-J' in the attached screenshots) that I downloaded songs from. It only says to fin...

Newbie

  Plan Premium Country Czech Republic  Device Huawei Y5 Operating System Android 9   My Question or Issue I have a continuous problem displaying followed artists offline (e....

Ivan

Spotify Legend

387 Views

1 replies

1 likes

  • 387 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New Release SPAM

 PlanPremiumCountryBrazil (unfortunately)DeviceSamsung Galaxy Operating SystemAndroid How to delete New Release Spam from appearing in my Spotify app initial screen? I have a release from an EP called "Artistry, The Cult" annoying me in my Spotify ap...

Casual Listener

  Plan Premium Country Brazil (unfortunately) Device Samsung Galaxy  Operating System Android      How to delete New Release Spam from appearing in my Spotify app initi...

Mihail

Spotify Legend

1281 Views

5 replies

0 likes

  • 1281 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast availability in Russia

When will podcasts be made available in Russia?This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea and vote on it. Just please answer my question if th...

Casual Listener

When will podcasts be made available in Russia? This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea...

EazyE2

Casual Listener

5038 Views

2 replies

27 likes

  • 5038 Views
  • 2 replies
  • 27 likes

Superuser Contribution Ads that don't seem embeded by the content creator on podcasts

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating System Why am I hearing ads on my premium membership when I listen to podcasts ? I chatted with a customer service agent today that kept telling me the ads were embeded in the episodesby the con...

Regular

  Plan Premium Country Canada Device Samsung Galaxy 9 Operating System   Why am I hearing ads on my premium membership when I listen to podcasts ? I chatted with a customer service...

KatM1

Regular

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay not working properly

PlanPremiumCountrySingapore DeviceSamsung Note 20 Ultra 5GOperating SystemAndroid 10 My Question or IssueAutoplay doesn't work when on an album or individual single. After song finished it stops. I have tried a fresh install, clearing cache, clearing...

Casual Listener

Plan Premium Country Singapore   Device Samsung Note 20 Ultra 5G Operating System Android 10   My Question or Issue Autoplay doesn't work when on an album or individual single. A...

Jeremy

Spotify Legend

2837 Views

4 replies

0 likes

Android
autoplay
errors
note 20
Samsung
  • 2837 Views
  • 4 replies
  • 0 likes

Samsung watch 3 + IOS - nightmare!

PlanPremiumCountryNetherlandsDeviceIphone SE2 and samsung watch 3Operating SystemIOS 14.3 and Tizen5.5.0.1 My Question or IssueGot a nice samsung watch 3. Installed spotify app and cannot get pass the screen on the watch with 'you are now streaming t...

Newbie

Plan Premium Country Netherlands Device Iphone SE2 and samsung watch 3 Operating System IOS 14.3 and Tizen5.5.0.1   My Question or Issue Got a nice samsung watch 3. Installed spotify a...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes