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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117968 Views

27 replies

4 likes

  • 117968 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237399 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237399 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598138 Views

79 replies

3 likes

  • 598138 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490738 Views

581 replies

42 likes

Account
Free
  • 490738 Views
  • 581 replies
  • 42 likes

Superuser Contribution Unliked song won't play again, despite following troubleshoot solutions

I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the three dots next to the song, but the option 'allow this song'...

Casual Listener

 I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the thre...

Jeremy

Spotify Legend

636 Views

1 replies

0 likes

blocked song
  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops&starts songs randomly

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHungary DeviceHuawei P9 LiteOperating SystemAndroid 8.0.0 My Question or IssueHey, in the last 2 days Spotify rand...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hungary   Device Huawei P9 Lite Operating Sys...

Jeremy

Spotify Legend

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search and order options inside playlist disapeared??

PlanPremiumCountry Samsung galaxy s9Operating SystemAndroid Oreow My Question or IssueSo i have the galaxy s9 and somehow the search and order songs options inside a playlist disappeared, I mean they are nowhere on the app

Casual Listener

  Plan Premium Country   Samsung galaxy s9 Operating System Android Oreow   My Question or Issue So i have the galaxy s9 and somehow the search and order songs options i...

CarlosE

Spotify Legend

1409 Views

5 replies

4 likes

Serch and order playlist
  • 1409 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution No controls in notification bar

PlanPremiumCountryBelgiumDeviceMi mix 3 5gOperating SystemMIUI 12.0.2android 9 PKQ1.190321.001My Question or Issueall the buttons have dissapeared on my device notification bar and home screen all permissions are on and i did a clean reinstall. Unlik...

Casual Listener

Plan Premium Country Belgium Device Mi mix 3 5g Operating System MIUI 12.0.2 android 9 PKQ1.190321.001 My Question or Issue all the buttons have dissapeared on my device notification bar an...

Novy

Moderator

6896 Views

9 replies

0 likes

  • 6896 Views
  • 9 replies
  • 0 likes

[Android] Can't add an album/EP to queue/playlist.

Hello, I installed Spofity recently, so I'm not premium yet, maybe that's why I can't do it? But I can't add any album to a playlist or to queue. I've searched for this on other topics and they tell me to reinstall the app, which I did (I also did a ...

Visitor

Hello, I installed Spofity recently, so I'm not premium yet, maybe that's why I can't do it? But I can't add any album to a playlist or to queue. I've searched for this on other topics and they tell ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Spotify Downloaded songs

My android phone needs repair and factory reset. Just connected to laptop via USB. went to phone folder. Internalsharedstorage\Android\data\com.spotify.music\files\spotifycache\Storage Here all files were stored under various folders as FILE type. Co...

Visitor

My android  phone needs repair and factory reset. Just connected to laptop via USB.    went to phone folder.  Internalsharedstorage\Android\data\com.spotify.music\files\spotify...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Superuser Contribution song art/ time won't change

I use premium, a family plan. I use an Samsung A51 5G and I live in USand something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing changes but the audio. This is very petty when the time s...

Visitor

I use premium, a family plan. I use an Samsung A51 5G and I live in US and something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing chan...

Jeremy

Spotify Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium - Keep Getting Dismissable Notifications

PlanPremiumCountryUSDeviceHTCOperating SystemAndroid My Question or IssueThe whole point of premium is I'm not bothered with ads. On my android Spotify application I keep getting dismissable notifications regarding podcasts I've never heard of and am...

Casual Listener

Plan Premium Country US Device HTC Operating System Android   My Question or Issue The whole point of premium is I'm not bothered with ads. On my android Spotify application I keep get...

Jahnzilla

Roadie

1198 Views

2 replies

1 likes

  • 1198 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sorting of songs changing in offline mode

DeviceHuawai PRA-LX1Operating SystemAndroid 8.0.0Spotify App8.5.94.839 My Question or Issue Hello, if I change from online to offline the sorting of the songs is changing to a wrong order. This happens here https://open.spotify.com/album/43ueKn4i2UyB...

Casual Listener

Device Huawai PRA-LX1 Operating System Android 8.0.0 Spotify App 8.5.94.839   My Question or Issue   Hello,   if I change from online to offline the sorting of the songs is ...

Alex

Spotify Legend

754 Views

3 replies

0 likes

  • 754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Notifications not appearing

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or IssueFor some reason I no longer get any push notifications from Spotify. A couple years ago I remember getting updates about new songs from artists I fo...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android Oreo   My Question or Issue For some reason I no longer get any push notifications from Spotify.&nbs...

Ivan

Spotify Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug - Podcast progress bar in notification area only updates at default speed

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueThere's a constant updating notification from Spotify that appears in the notification area that you get from swiping down from the top of the screen. It shows the p...

Newbie

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android   My Question or Issue There's a constant updating notification from Spotify that appears in the notification ar...

Ivan

Spotify Legend

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution title not playing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.using Spotify free on android when i select a title it only plays 20 secs the switches to another title. I have tri...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc. using Spotify free on android when i s...

Ivan

Spotify Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify podcast freezes when opened while ad is playing

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5gOperating SystemAndroid 11 My Question or IssueI'm currently experiencing issues in which Spotify freezes specifically when listening to Podcasts. It app...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5g Operating System Android 11   My Question or Issue I'm currently experiencing...

Ivan

Spotify Legend

1039 Views

3 replies

0 likes

  • 1039 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cant like songs

PlanPremiumCountry DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant like songs. I've used the heart in the app, the heart in notification bar and selecting more and then the word like. Ive unins...

Visitor

Plan Premium Country   Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cant like songs. I've used the heart in the a...

Jeremy

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

[Android][Your Library] No puedo ver la letra de las canciones

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...

Newbie

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ...

426 Views

0 replies

0 likes

Android
Your Library
  • 426 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify will not play or connect on any of my android devices

PlanPremiumCountryUSADeviceiPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-SeriesOperating SystemiOS 14.3, Shield android TV SW version 8.2.1 My Question or IssueSpotify only works on my laptop and iPhone. This started randomly ...

Casual Listener

Plan Premium Country USA Device iPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-Series Operating System iOS 14.3, Shield android TV SW version 8.2.1   My Question ...

CarlosE

Spotify Legend

2059 Views

5 replies

0 likes

  • 2059 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android clock doesn't show recently played correctly

PlanPremiumCountryGermanyDeviceGoogle Pixel 3Operating SystemAndroid 11 latest build My Question or IssueSince a few months the spotify integration for the android alarm clock doesn't show my recently played correctly. The desktop app and the android...

Casual Listener

Plan Premium Country Germany Device Google Pixel 3 Operating System Android 11 latest build   My Question or Issue Since a few months the spotify integration for the android alarm cloc...

Alex

Spotify Legend

1336 Views

4 replies

0 likes

  • 1336 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't play local files

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI can't play local files through Spotify. They play just fine using other players, and I followed the instructions on how to play local files on my phone by addi...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android   My Question or Issue I can't play local files through Spotify. They play just fine using other players, an...

nogoshekwinski

Casual Listener

984 Views

4 replies

0 likes

  • 984 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playing muic alone

PlanPremiumCountry Device(Motorola g5s)Operating System(Android.) My Question or IssueSpotify palying and changing musics alone

Newbie

Plan Premium Country   Device (Motorola g5s) Operating System (Android.)   My Question or Issue Spotify palying and changing musics alone

Ver

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't want video podcasts --- stupid idea !

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a video for a podcast I want to listen to ONLY. it is ea...

Casual Listener

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a vid...

Ivan

Spotify Legend

883 Views

1 replies

0 likes

AudioOnly
bug
FIX YOUR PODCASTS
JRE
NoVideo
podcast
  • 883 Views
  • 1 replies
  • 0 likes