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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852030 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852030 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17651 Views
  • 3 replies
  • 0 likes
  • 17651 Views
  • 3 replies
  • 0 likes

Spotify starts automatically after being force stopped

PlanPremiumCountryFiDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor a long time I have force stopped Spotify on my phone to prevent it displaying persistent notification when I listen to music on PC. Now it seems that Spotify won't ...

  • Regular
  • Plan Premium Country Fi Device OnePlus 6 Operating System Android 10   My Question or Issue For a long time I have force stopped Spotify on my phone to prevent it displaying persistent...
  • 504 Views
  • 0 replies
  • 0 likes
  • Android
    automatic start
    Force Stop
    PC
  • 504 Views
  • 0 replies
  • 0 likes

Local files working on my laptop, but not working on my phone?

PlanPremiumCountryUnited StatesDeviceASUS 4Operating SystemAndroid My Question or IssueI can't for the life of me get my local files to play on my phone. I've done everything they said to ad nothing seems to work. I have the files on my laptop, I can...

  • Visitor
  •   Plan Premium Country United States Device ASUS 4 Operating System Android   My Question or Issue I can't for the life of me get my local files to play on my phone. I've done ev...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

How can I disable album art as a screensaver?

PlanPremiumCountryUSADeviceLG G8 ThinQOperating SystemAndroid Pie (9)My Question or IssueI have a new LG phone, and after installing Spotify the album art shows up as a screensaver. I've not seen this before. In my Android settings I have Screensaver...

  • Newbie
  • Plan Premium Country USA Device LG G8 ThinQ Operating System Android Pie (9) My Question or Issue I have a new LG phone, and after installing Spotify the album art shows up as a screensave...
  • 238 Views
  • 0 replies
  • 1 likes
  • 238 Views
  • 0 replies
  • 1 likes

Music keeps stopping when my phone is locked

Every time my phone is locked, spotify stops playing after around 10 seconds of it being locked. Tried deleting it and re-downloading, checking my sleeping apps and so forth. It will play again when click the power button to light up the screen but w...

  • Newbie
  • Every time my phone is locked, spotify stops playing after around 10 seconds of it being locked. Tried deleting it and re-downloading, checking my sleeping apps and so forth. It will play again when ...
  • Emilia_8
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Instagram stories not working

PlanPremiumCountryMalaysiaDeviceHuawei Nova LiteOperating SystemEMUI 8.0.0 My Question or IssueI can't post any songs in Instagram stories and this had never happened before. When I share it, my screen turns all black . Please fix this issue.

  • Casual Listener
  •   Plan Premium Country Malaysia Device Huawei Nova Lite Operating System EMUI 8.0.0   My Question or Issue I can't post any songs in Instagram stories and this had never happened...
  • Emilia_8
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Can't post a song to instagram stories

Hi there When I try to share a song to instagram stories spotify opens instagram and I just get a blank page on instagram instead of the artwork for the song. I tried reinstalling spotify and instagram to see if that would fix the problem but it pers...

  • Newbie
  • Hi there   When I try to share a song to instagram stories spotify opens instagram and I just get a blank page on instagram instead of the artwork for the song. I tried reinstalling spotify an...
  • Emilia_8
  • Spotify Star
  • 1401 Views
  • 1 replies
  • 1 likes
  • 1401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Meldung "Verbindung mit Spotify wird hergestellt" wenn Handy mit Bluetooth verbunden wird

Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine Medienwiedergabe aktiviert hat und die Spotify-App ...

  • Casual Listener
  • Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine ...
  • Peter
  • Spotify Legend
  • 14029 Views
  • 24 replies
  • 5 likes
  • 14029 Views
  • 24 replies
  • 5 likes

Superuser Contribution Starting the get very angry with Spotify. =(

PlanPremiumCountryBrasilDeviceGalaxy S9+Operating SystemAndroid 9 PieMy Question or IssueAbout a week ago I posted my issue here without any success and Spotify continue downloading random playlists. Tried everything so far without any success. Unins...

  • Regular
  • Plan Premium Country Brasil Device Galaxy S9+ Operating System Android 9 Pie My Question or Issue About a week ago I posted my issue here without any success and Spotify continue downloading...
  • Peter
  • Spotify Legend
  • 854 Views
  • 7 replies
  • 1 likes
  • 854 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playback takes forever or doesn't work/freezes my phone

PlanPremiumCountryUSA DeviceS7Operating SystemAndoroid 8 My Question or IssueMy library is hosted on an SD card which has good read write ability.Spotify takes forever to play a song when I click on it or sometimes it randomly stops playing or skips/...

  • Regular
  • Plan Premium Country USA  Device S7 Operating System Andoroid 8    My Question or Issue My library is hosted on an SD card which has good read write ability. Spotify takes f...
  • Peter
  • Spotify Legend
  • 465 Views
  • 2 replies
  • 0 likes
  • Crash
    freeze
    loading
    playback
    song
  • 465 Views
  • 2 replies
  • 0 likes

Superuser Contribution connects automatically to other units

PlanPremiumCountrySwedenDeviceSony XperiaOperating System Android 8.0.0 My Question or IssueIt connects aut. to neighbours phone and starts playing their lists. Cant switch back for more then sec. Have empties cache, turned off and on other than loca...

  • Casual Listener
  • Plan Premium Country Sweden Device Sony Xperia Operating System  Android 8.0.0   My Question or Issue It connects aut. to neighbours phone and starts playing their lists. Cant swi...
  • Peter
  • Spotify Legend
  • 445 Views
  • 4 replies
  • 0 likes
  • 445 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Connect

Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's the same case when case when I'm at home and I'm c...

  • Casual Listener
  • Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's...
  • Peter
  • Spotify Legend
  • 220 Views
  • 1 replies
  • 1 likes
  • 220 Views
  • 1 replies
  • 1 likes

Solved!! Cannot share Spotify music on Instagram.

PlanPremiumCountryItalyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssueI cannot share Spotify Music on Instagram. When I press the "share on instagram" option, instagram shows me this screen:

  • Casual Listener
  •   Plan Premium Country Italy Device Huawei P10 lite Operating System Android    My Question or Issue I cannot share Spotify Music on Instagram. When I press the "share on in...
  • Emilia_8
  • Spotify Star
  • 1046 Views
  • 5 replies
  • 9 likes
  • Instagram Stories
    Share crash
    Sharing to Instagram Story Not Working
  • 1046 Views
  • 5 replies
  • 9 likes

Sharing music on Instagram Stories

I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes straight to the camera on IG but the screen in black and I can'...

Screenshot_20191213-153404.jpg
  • Newbie
  • I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories.   After choosing IG stories, it goes str...
  • Emilia_8
  • Spotify Star
  • 899 Views
  • 3 replies
  • 7 likes
  • 899 Views
  • 3 replies
  • 7 likes

Superuser Contribution Album covers fail to download completely.

PlanPremiumCountryUSADeviceMoto G5s, Droid Maxx (dug it up to rule out the G5s)Operating SystemAndroid Oreo, Android 4.4.4 My Question or IssueSpotify staff, For around 3-4 weeks, nearly all of the album covers don't finish downloading. Happens when ...

  • Newbie
  •   Plan Premium Country USA Device Moto G5s, Droid Maxx (dug it up to rule out the G5s) Operating System Android Oreo, Android 4.4.4   My Question or Issue Spotify staff,   ...
  • Peter
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Album Cover
    Connection issues
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Search] Voice Search on Spotify Busqueda por voz

Since there is no option on search for a tittle or artist in Spotify app, there is a way, I think that most of the common keyboards have the microphone option for voice dictation, but in My case on a Samsung device with the samsung keyboard was not a...

  • Casual Listener
  • Since there is no option on search for a tittle or artist in Spotify app, there is a way, I think that most of the common keyboards have the microphone option for voice dictation, but in My case on a...
  • Peter
  • Spotify Legend
  • 867 Views
  • 2 replies
  • 0 likes
  • Android
    Search
  • 867 Views
  • 2 replies
  • 0 likes

Superuser Contribution Status Bar not hiding

PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueWhen Spotify is running, the status/notification bar doesnt auto hide like it is supposed to on full screen apps. If i close spotify, then the status/notifi...

  • Visitor
  • Plan Premium Country United States Device Pixel 4 XL Operating System Android 10   My Question or Issue When Spotify is running, the status/notification bar doesnt auto hide like it is...
  • Guido
  • Spotify Legend
  • 767 Views
  • 3 replies
  • 0 likes
  • 767 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle and repeat buttons bug

PlanPremiumCountryFinlandDeviceOneplus 7 ProOperating SystemAndroid 10, Oneplus Open beta 4Spotify version8.5.29.828My Question or IssueShuffle and repeat button are not in main screen.I found those on three dot menu. You can't press those and you on...

  • Music Fan
  • Plan Premium Country Finland Device Oneplus 7 Pro Operating System Android 10, Oneplus Open beta 4 Spotify version 8.5.29.828 My Question or Issue Shuffle and repeat button are not in ...
  • Guido
  • Spotify Legend
  • 868 Views
  • 4 replies
  • 0 likes
  • bug
  • 868 Views
  • 4 replies
  • 0 likes

Broken song/cover images

PlanPremiumCountryMalaysia DeviceOppo F1s My Question or IssueSome of my songs have album/cover images that are partly whited out/broken. They are whited out to varying degrees. Spotify Desktop is working fine but the issue is with the mobile app. On...

Screenshot_2019-12-14-12-34-53-74.png Screenshot_2019-12-14-12-18-05-57.png Screenshot_2019-12-14-12-29-59-24.png
  • Newbie
  • Plan Premium Country Malaysia   Device Oppo F1s   My Question or Issue Some of my songs have album/cover images that are partly whited out/broken. They are whited out to varying de...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Crashing Mid-Song

PlanPremiumCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueMy app keeps crashing mid song every single time I play music. I have to close the app and re-launch again. It does it almost every time I switch playlist. It started hap...

  • Newbie
  •   Plan Premium Country USA Device Galaxy S8 Operating System Android   My Question or Issue My app keeps crashing mid song every single time I play music. I have to close the app...
  • osornios
  • Spotify Star
  • 2308 Views
  • 1 replies
  • 0 likes
  • 2308 Views
  • 1 replies
  • 0 likes

Queue randomly disappears

Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back like half an hour later to listen to music and my last played/paused song w...

  • Newbie
  • Plan Premium Country Turkey Device Samsung Galaxy J8   My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back l...
  • osornios
  • Spotify Star
  • 417 Views
  • 1 replies
  • 1 likes
  • bug
  • 417 Views
  • 1 replies
  • 1 likes