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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryFiDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor a long time I have force stopped Spotify on my phone to prevent it displaying persistent notification when I listen to music on PC. Now it seems that Spotify won't ...
PlanPremiumCountryUnited StatesDeviceASUS 4Operating SystemAndroid My Question or IssueI can't for the life of me get my local files to play on my phone. I've done everything they said to ad nothing seems to work. I have the files on my laptop, I can...
PlanPremiumCountryUSADeviceLG G8 ThinQOperating SystemAndroid Pie (9)My Question or IssueI have a new LG phone, and after installing Spotify the album art shows up as a screensaver. I've not seen this before. In my Android settings I have Screensaver...
Every time my phone is locked, spotify stops playing after around 10 seconds of it being locked. Tried deleting it and re-downloading, checking my sleeping apps and so forth. It will play again when click the power button to light up the screen but w...
PlanPremiumCountryMalaysiaDeviceHuawei Nova LiteOperating SystemEMUI 8.0.0 My Question or IssueI can't post any songs in Instagram stories and this had never happened before. When I share it, my screen turns all black . Please fix this issue.
Hi there When I try to share a song to instagram stories spotify opens instagram and I just get a blank page on instagram instead of the artwork for the song. I tried reinstalling spotify and instagram to see if that would fix the problem but it pers...
Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine Medienwiedergabe aktiviert hat und die Spotify-App ...
PlanPremiumCountryBrasilDeviceGalaxy S9+Operating SystemAndroid 9 PieMy Question or IssueAbout a week ago I posted my issue here without any success and Spotify continue downloading random playlists. Tried everything so far without any success. Unins...
PlanPremiumCountryUSA DeviceS7Operating SystemAndoroid 8 My Question or IssueMy library is hosted on an SD card which has good read write ability.Spotify takes forever to play a song when I click on it or sometimes it randomly stops playing or skips/...
PlanPremiumCountrySwedenDeviceSony XperiaOperating System Android 8.0.0 My Question or IssueIt connects aut. to neighbours phone and starts playing their lists. Cant switch back for more then sec. Have empties cache, turned off and on other than loca...
Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's the same case when case when I'm at home and I'm c...
PlanPremiumCountryItalyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssueI cannot share Spotify Music on Instagram. When I press the "share on instagram" option, instagram shows me this screen:
I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes straight to the camera on IG but the screen in black and I can'...
PlanPremiumCountryUSADeviceMoto G5s, Droid Maxx (dug it up to rule out the G5s)Operating SystemAndroid Oreo, Android 4.4.4 My Question or IssueSpotify staff, For around 3-4 weeks, nearly all of the album covers don't finish downloading. Happens when ...
Since there is no option on search for a tittle or artist in Spotify app, there is a way, I think that most of the common keyboards have the microphone option for voice dictation, but in My case on a Samsung device with the samsung keyboard was not a...
PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueWhen Spotify is running, the status/notification bar doesnt auto hide like it is supposed to on full screen apps. If i close spotify, then the status/notifi...
PlanPremiumCountryFinlandDeviceOneplus 7 ProOperating SystemAndroid 10, Oneplus Open beta 4Spotify version8.5.29.828My Question or IssueShuffle and repeat button are not in main screen.I found those on three dot menu. You can't press those and you on...
PlanPremiumCountryMalaysia DeviceOppo F1s My Question or IssueSome of my songs have album/cover images that are partly whited out/broken. They are whited out to varying degrees. Spotify Desktop is working fine but the issue is with the mobile app. On...
PlanPremiumCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueMy app keeps crashing mid song every single time I play music. I have to close the app and re-launch again. It does it almost every time I switch playlist. It started hap...
Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back like half an hour later to listen to music and my last played/paused song w...