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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6887 Views

0 replies

7 likes

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Superuser Contribution Screen stuck on album cover that isnt currently playing

PlanPremiumCountryUSADeviceSamsung Galaxy 10eOperating SystemAndroid 10Spotify Version8.5.70.484 My Question or IssueSpotify screen will get stuck on album of song not currently playing will also randomly pause. Tapping the backward button starts it ...

Visitor

Plan Premium Country USA Device Samsung Galaxy 10e Operating System Android 10 Spotify Version 8.5.70.484   My Question or Issue Spotify screen will get stuck on album of song not cu...

Eni

Moderator

6691 Views

8 replies

1 likes

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  • 8 replies
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Lyrics Issue

PlanPremiumCountryMalaysiaDeviceXiaomi Mi Note 10Operating SystemAndroid 10 My Question or IssueLyrics is still not showing up in my Spotify app and i dont have any settings about it. I know that Spotify just rolled out the lyrics function in few cou...

Visitor

Plan Premium Country Malaysia Device Xiaomi Mi Note 10 Operating System Android 10   My Question or Issue Lyrics is still not showing up in my Spotify app and i dont have any settings ...

Billy-J

Spotify Star

987 Views

5 replies

2 likes

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  • 2 likes

Solved!!Superuser Contribution Fluctuating sound with android auto

PlanPremiumCountryAustraliaDeviceOppo r15proOperating SystemAndroid + android auto My Issue,When I connect to auto android and I play any tracks, the sound fluctuates.I have tried resetting my phone, android auto but the problem persists.I have tried...

Casual Listener

Plan Premium Country Australia Device Oppo r15pro Operating System Android + android auto   My Issue, When I connect to auto android and I play any tracks, the sound fluctuates. I hav...

Alex

Spotify Legend

3795 Views

4 replies

0 likes

aa
auto
fluctuate
sound problems
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  • 4 replies
  • 0 likes

App close when use "close all" buttom

PlanPremiumCountryRussiaDeviceSamsung galaxy s10+Operating SystemAndroid 10 My Question or Issue All music apps keep playing, but not spotify, when u close all. How fix it? And i cant attached video. Error "The file type (.mp4) is not supported. Vali...

Casual Listener

Plan Premium Country Russia Device Samsung galaxy s10+ Operating System Android 10   My Question or Issue   All music apps keep playing, but not spotify, when u close all. How fi...

Kaktonetak

Casual Listener

361 Views

1 replies

0 likes

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Solved!!Superuser Contribution Good Morning / Good Afternoon stopped updating

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie) My Question or Issue Hello, The Good Morning / Good Afternoon recommendations at the top of the home screen stopped updating over a week ago now. This is despite me having...

Visitor

Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie)   My Question or Issue   Hello,   The Good Morning / Good Afternoon recommendati...

mitswtf

Casual Listener

25959 Views

25 replies

13 likes

Good Afternoon
Good Morning
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  • 25 replies
  • 13 likes

Superuser Contribution App freezing / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueSpotify App kept freezing and crashing yesterday, even freezing the whole phone sometimes. Followed the instructions woth clearing cache etc. and reinstal...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue Spotify App kept freezing and crashing yesterday, even freezing the whole phon...

Elena

Moderator

4294 Views

1 replies

0 likes

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Superuser Contribution Liked songs list dissapeared

PlanPremium for StudentsCountryMexicoDeviceSamsung Grand PrimeOperating SystemAndroid MarshmallowHi! This past week I've been having troubles with the Liked songs list, it just dissapeared and when I rap on it the app closes. The songs that should be...

Casual Listener

Plan Premium for Students Country Mexico Device Samsung Grand Prime Operating System Android Marshmallow Hi! This past week I've been having troubles with the Liked songs list, it just dissap...

ValeNuñez

Casual Listener

424 Views

2 replies

0 likes

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  • 2 replies
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[Android][Other] AutoPlay issue on Android 10

Autoplay fails to continue playback after playlist and (if made to radio) after the radio. Very rarely does it actually play continuously. My device specs are below.Android Version: 10Device: Samsung Galaxy S10e (SM-G970U)Spotify Version: 8.5.68.904

Casual Listener

Autoplay fails to continue playback after playlist and (if made to radio) after the radio. Very rarely does it actually play continuously. My device specs are below. Android Version: 10 Device...

260 Views

0 replies

1 likes

Android
Other
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Clear currently playing song from queue

I'm not looking to clear the up-and-coming queue. I know how to do that.I'm also not looking to clear the currently playing song from my playlist. I'm satisfied with the songs in each of my playlists.I can't really get any more specific in my search ...

Casual Listener

I'm not looking to clear the up-and-coming queue. I know how to do that. I'm also not looking to clear the currently playing song from my playlist. I'm satisfied with the songs in each of my playlis...

1222 Views

0 replies

1 likes

  • 1222 Views
  • 0 replies
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Solved!!Superuser Contribution When is iOS interface coming to Android users?

Plan: Premium PlanCountry: BrazilDevice: Redmi Note 8 ProOperating System: Android 10/MIUI My Question or IssueI wonder when is this update coming to Android users. The new playlist/artists/album page is different, and this update has been rolling on...

Casual Listener

Plan: Premium Plan Country: Brazil Device: Redmi Note 8 Pro Operating System: Android 10/MIUI    My Question or Issue I wonder when is this update coming to Android users. The new pl...

Elena

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
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Solved!! Liked songs not playing/downloading

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 10My Question or IssueLiked songs will not play, it will not let me download the liked playlist either, I have tried reinstalling the app, clearing my cache and restarting my...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 10 My Question or Issue Liked songs will not play, it will not let me download the liked playlist either, I...

djboogy12

Casual Listener

821 Views

2 replies

1 likes

  • 821 Views
  • 2 replies
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Solved!!Superuser Contribution I can't leave group session (no button for that)

Can anyone help me? It seems that the button to leave a group session is not showing in any of my devices and my friend's too. Right now, my friend and I are tied and none of us can play music or the other one will be disturbed. See these screenshots...

Regular

Can anyone help me? It seems that the button to leave a group session is not showing in any of my devices and my friend's too. Right now, my friend and I are tied and none of us can play music or the...

eftoitn

Newbie

66744 Views

9 replies

3 likes

Android
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Superuser Contribution Cant view artist song list

PlanFree/PremiumCountry Device(Samsung)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, I used to be able to view an artist and then where it listed a few of their songs (and more) when I would tap on it it would bring ...

Visitor

Plan Free/Premium Country   Device (Samsung) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, I used to be able to view an artist and then ...

Ivan

Spotify Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Songs Stopping

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Billy-J

Spotify Star

635 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Cryptic "that didn't work" error

Plan: Premium trialCountry: UkraineDevice: Samsung Galaxy M30sOperating System: Android 9 My Question or IssueI've recently decided to trySpotify. On my first Android smartphone it works just fine, while on the other one I'm only getting that cryptic...

Visitor

Plan: Premium  trial Country: Ukraine Device: Samsung Galaxy M30s Operating System: Android 9   My Question or Issue I've recently decided to trySpotify. On my first Android smart...

Elena

Moderator

854 Views

1 replies

0 likes

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Solved!!Superuser Contribution No Sound on Instagram Stories

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue. PlanPremium CountryPhilippines DevicePoco F2 Pro Operating SystemAndroid 10, MiUI ...

Newbie

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue.    Plan Premium &...

くれなお

Newbie

80583 Views

29 replies

5 likes

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  • 29 replies
  • 5 likes

Superuser Contribution Current song playing doesn't show in the current song window

Plan. Premium CountryViệt Nam DeviceBlackBerry Operating System. Android My Question or IssueSuddenly the now playing pane pane has stopped updating to display the current song playing. On my Windows 10 PC I was earlier listening to Lana Delray, and ...

Music Fan

  Plan. Premium  Country Việt Nam  Device BlackBerry  Operating System. Android    My Question or Issue Suddenly the now playing pane pane has stopped updating ...

ECMalcolm

Regular

40433 Views

16 replies

16 likes

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Superuser Contribution Change Android App language

PlanPremiumCountryUkraineDeviceSamsung Galaxy S10eOperating SystemAndroid 10 My Question or IssueHi! I have an issue with Spotify Android App. I'm from Ukraine and speak Ukrainian and my phone uses Ukrainian as default language. Since there is no Ukr...

Visitor

Plan Premium Country Ukraine Device Samsung Galaxy S10e Operating System Android 10   My Question or Issue Hi! I have an issue with Spotify Android App. I'm from Ukraine and speak Ukra...

Elena

Moderator

1460 Views

1 replies

0 likes

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Superuser Contribution Spotify has become increasingly slower and now hardly opens any items

PremiumGermany DeviceFairphone2Operating SystemAndroid 7.1.2 My Question or IssueThe app has become increasingly slower during the last two months with sometimes taking minutes to load a page. Problem occurs while being connected via WiFi as well as ...

Casual Listener

  Premium Germany   Device Fairphone2 Operating System Android 7.1.2   My Question or Issue The app has become increasingly slower during the last two months with sometimes...

Elena

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
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Solved!!Superuser Contribution Local File Synch between Desktop App on Android

PlanPremium FamilyCountryItalyDeviceOnePlus 7T, Lenvovo T460Operating SystemAndroid 10 and Windows 10My Question or IssueHello,could you tell me if is still possible to synchronize local file between Desktop and Android Phone?I've followed the instru...

Casual Listener

Plan Premium Family Country Italy Device OnePlus 7T, Lenvovo T460 Operating System Android 10 and Windows 10 My Question or Issue Hello, could you tell me if is still possible to synchroniz...

Elena

Moderator

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes