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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409549 Views

554 replies

37 likes

Account
Free
  • 409549 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8918 Views

0 replies

7 likes

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Displaying menu issue

PlanPremiumOperating SystemAndroid 8.1My Question or IssueI've recently built an android tablet into my car. It has a custom car-friendly surface with fixed horizontal menu on the top of the display. Every application installed from Play Store displa...

Newbie

Plan Premium Operating System Android 8.1 My Question or Issue I've recently built an android tablet into my car. It has a custom car-friendly surface with fixed horizontal menu on the top of th...

331 Views

0 replies

0 likes

  • 331 Views
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Superuser Contribution No lyrics

PlanPremium Device(Xiaomi Redmi 9C, Samsung J6+) Operating SystemAndroid 10QP My Question or IssueLyrics won't show up in all my devices. Already clear the chace, reinstall, and try to log in on my sister's phone which has the lyrics but still won't ...

Visitor

Plan Premium   Device (Xiaomi Redmi 9C, Samsung J6+)   Operating System Android 10QP   My Question or Issue Lyrics won't show up in all my devices. Already clear the chace, r...

Ver

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
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Superuser Contribution Spotify keeps pausing on Google Pixel 3a

For the last month my Spotify keeps pausing when I attempt to listen to music. I have looked at battery optimization, reset my password, ensured my account was up to date, reinstalled the app on my phone, logged out everywhere,etc... I press play and...

Visitor

For the last month my Spotify keeps pausing when I attempt to listen to music. I have looked at battery optimization, reset my password, ensured my account was up to date, reinstalled the app on my p...

Alex

Spotify Legend

1531 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

CarPlay issue

I just purchased a 2020 Ford F-150 with Sync 3. Music plays perfectly through Bluetooth, but when plugged in via USB for CarPlay the EQ goes flat and will not allow me to change it. I am on Sync 3 version 3.4 and Spotify premium 8.5.86.739.

Casual Listener

I just purchased a 2020 Ford F-150 with Sync 3. Music plays perfectly through Bluetooth, but when plugged in via USB for CarPlay the EQ goes flat and will not allow me to change it. I am on Sync 3 ve...

475 Views

0 replies

0 likes

  • 475 Views
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Connectivity with Bluetooth headphones keeps dropping

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 10 My Question or IssueThe connectivity with my Bluetooth headphones keeps dropping. I've used two of my Bluetooth headphones and they have the same issue. The wired...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy Note 20 Ultra Operating System Android 10   My Question or Issue The connectivity with my Bluetooth headphones keeps dropping. I've...

366 Views

0 replies

0 likes

  • 366 Views
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Superuser Contribution Music that switches from Android Auto to smartphone.

PlanFreeCountryFranceDeviceHonor 10Operating SystemAndroid 10 My Question or IssueHello,I use Spotify with Android Auto built into my vehicle.When I listen to music and switch off the ignition of the vehicle, the music switches to my phone.How to avo...

Casual Listener

Plan Free Country France Device Honor 10 Operating System Android 10   My Question or Issue Hello, I use Spotify with Android Auto built into my vehicle. When I listen to music and s...

OUARZA

Casual Listener

570 Views

3 replies

0 likes

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Superuser Contribution Storage selection suddenly disappeared

PlanPremiumDeviceSamsung S7 EdgeOperating SystemAndroidMy Question or IssueYesterday I opened Spotify and I see that it's downloading 1.5k songs. Then I realized that I can't even select my SD as the storage anymore. This is the most frustrating thin...

Regular

Plan Premium Device Samsung S7 Edge Operating System Android My Question or Issue Yesterday I opened Spotify and I see that it's downloading 1.5k songs. Then I realized that I can't even selec...

Mihail

Spotify Legend

1681 Views

2 replies

0 likes

  • 1681 Views
  • 2 replies
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Superuser Contribution Podcast listen location being forgotten - Joe Rogan

PlanFree/PremiumCountry DeviceAndroid Car StereoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Having been forced to download Spotify to continue to listen to Joe Rogan's podcast I am having an issue where the current lo...

Casual Listener

Plan Free/Premium Country   Device Android Car Stereo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Having been forced to download S...

Mihail

Spotify Legend

1111 Views

3 replies

1 likes

  • 1111 Views
  • 3 replies
  • 1 likes

[Android][Other] My music cuts out when my phone or computer goes to the screensaver.

My music cuts out when my phone or computer goes to the screensaver. How do I get my Spotify to keep playing while I am not actively looking at my phone or computer?

Visitor

My music cuts out when my phone or computer goes to the screensaver. How do I get my Spotify to keep playing while I am not actively looking at my phone or computer?

304 Views

0 replies

1 likes

Android
Other
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Superuser Contribution JRE won't play video on mobile app

Edit: problem solved I've tried everything to fix it, made sure it was updated, turned off car mode, did a clean reinstall twice, downloaded an episode, and I still get a black screen with audio (and yes audio only is turned off). I'm trying on the m...

Visitor

Edit: problem solved   I've tried everything to fix it, made sure it was updated, turned off car mode, did a clean reinstall twice, downloaded an episode, and I still get a black screen with a...

Mihail

Spotify Legend

9693 Views

1 replies

0 likes

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Solved!!Superuser Contribution not playing and no sound after the update

No song I choose plays, no sound, and the timer doesn't work after the version 8.5.88.883 update for AndroidPlanPremiumCountryTurkeyDeviceCasper Via A1Operating SystemAndroid 7.0 My Question or IssueNo song I choose plays, no sound, and the timer doe...

Casual Listener

No song I choose plays, no sound, and the timer doesn't work after the version 8.5.88.883 update for Android Plan Premium Country Turkey Device Casper Via A1 Operating System Android 7.0 &nb...

Mihail

Spotify Legend

1980 Views

3 replies

0 likes

  • 1980 Views
  • 3 replies
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Solved!!Superuser Contribution My spotify break on second song and stop

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree/PremiumCountryBrazilDevice(Xiaomi Redmi Note 7)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueGood Morn...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free/Premium Country Brazil Device (Xiaomi Redmi Note 7) Operating Sy...

Ivan

Spotify Legend

702 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Automatic unwanted pausing

PlanPremiumCountryGermanyDeviceHauwei P smart z 2019Operating SystemAndroid Oreo My Question or IssueAfter starting a song or podcast it takes between 30 secs up to 60 secs when it just stops. I can press play again to start another "cycle" after 30-...

Newbie

Plan Premium Country Germany Device Hauwei P smart z 2019 Operating System Android Oreo   My Question or Issue After starting a song or podcast it takes between 30 secs up to 60 s...

Eni

Moderator

1067 Views

7 replies

3 likes

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  • 7 replies
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Superuser Contribution Local Files are greyed out and not playing

PlanPremiumCountryAustraliaDeviceS10e and S7Operating SystemAndroid My Question or IssueLocal Files are greyed out and not playingI have tried everything listed here and still not playing:https://community.spotify.com/t5/Android/Play-quot-local-files...

Music Fan

Plan Premium Country Australia Device S10e and S7 Operating System Android   My Question or Issue Local Files are greyed out and not playing I have tried everything listed here and st...

Alex

Spotify Legend

2649 Views

3 replies

0 likes

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No sound on Sony Bravia 4K UR2. Search function not working

PlanPremiumCountrySwedenDeviceSony Bravia 4K UR2Operating SystemAndroid 9 My Question or IssueHey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound coming out. My TV is a Sony Bravia 4K UR2 on Android 9. Spotify app, TVs soft...

Newbie

Plan Premium Country Sweden Device Sony Bravia 4K UR2 Operating System Android 9   My Question or Issue Hey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound c...

1731 Views

0 replies

0 likes

keyboard
Sony TV
sound
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Superuser Contribution can't sync the local files to my phone

hello,I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my account on both my phone and computer, and downloaded the p...

Visitor

hello, I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my accoun...

Ver

Spotify Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting songs from my SD card and trying to redownload to the HD

PlanPremiumCountryUSA DeviceGalaxy 8 Operating SystemAndroid My Question or IssueThis is really annoying. My SD Card gets deleted and Spotify tries to dl to my phones HD. Also this website is really bad. Its not easy to find how to post and does not ...

Newbie

  Plan Premium Country USA  Device Galaxy 8   Operating System Android   My Question or Issue This is really annoying. My SD Card gets deleted and Spotify tries to dl ...

Ver

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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Superuser Contribution Autoplay only plays songs from playlist

PlanPremium (family plan)CountryCanadaDeviceSamsung galaxy s7Operating SystemAndroid Nougat My Question or Issue I have a fairly large playlist, but alot of the music has gotten kind of old to me. When I use spotify nowadays, I usually let spotify ru...

Regular

  Plan Premium (family plan) Country Canada Device Samsung galaxy s7 Operating System Android Nougat   My Question or Issue I have a fairly large playlist, but alot of the music...

Jeremy

Spotify Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stops working on spotify-created playlists

PlanPremiumCountryUSDeviceOnePlus 8Operating SystemOxygenOS (Android 11)My Question or IssueI noticed my autoplay hasn't been working so I tried some things and got it to work again by force stopping the app and reopening it. Autoplay would then work...

Visitor

Plan Premium Country US Device OnePlus 8 Operating System OxygenOS (Android 11) My Question or Issue I noticed my autoplay hasn't been working so I tried some things and got it to work again...

Ver

Spotify Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on all devices

PlanFree/PremiumCountryNorwayDeviceAndroid, WindowsOperating System My Question or IssueSpotify keeps pausing music randomly - this happens on my Android Phone and Windows Laptop. I have tried signing out of all devices and Uninstalled / installed ap...

Newbie

Plan Free/Premium Country Norway Device Android, Windows Operating System     My Question or Issue Spotify keeps pausing music randomly - this happens on my Android Phone and Wind...

Jeremy

Spotify Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes