Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106547 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216048 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569483 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469607 Views
577 replies
40 likes
PlanPremiumCountryPhilippinesDeviceSamsung (A70, S9+, Tab S7+)Operating SystemAndroid 10 My Question or IssueI just learned yesterday from a friend that Spotify has lyrics for some if not for most of the songs. When I've tried it with the same song, ...
Plan Premium Country Philippines Device Samsung (A70, S9+, Tab S7+) Operating System Android 10 My Question or Issue I just learned yesterday from a friend that Spotify has lyr...
Casual Listener
1275 Views
6 replies
0 likes
Dear Spotify,I would like to declaire a complaint considering mainly Spotify for Android.At first, to give a clear understanding, I enumerate the main details:Device: Samsung S8 (SM-950F, basically European model)Android Version: 9.0 PieSpotify appli...
Dear Spotify, I would like to declaire a complaint considering mainly Spotify for Android. At first, to give a clear understanding, I enumerate the main details: Device: Samsung S8 (SM-950F, basic...
544 Views
0 replies
0 likes
CountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI dont get messanges for new albums and other stuff. At the settings all are on and i try to set them o...
Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I dont get messanges for n...
Casual Listener
707 Views
2 replies
0 likes
Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluetooth ie Pandora and youtube. Spotify functions without is...
Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluet...
Spotify Legend
8031 Views
7 replies
21 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
1433 Views
3 replies
1 likes
Bonjour,J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notification elle est toujour présente avec la pochette de l'a...
Bonjour, J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notific...
Spotify Legend
3767 Views
3 replies
0 likes
Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc... Any suggestions?
Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc... ...
Casual Listener
5834 Views
3 replies
0 likes
PlanPremiumCountry DeviceUlefone armour 6eOperating SystemAndroid My Question or IssueHi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine for a week or so but then when I tried to click on the top left corner of the songs...
Plan Premium Country Device Ulefone armour 6e Operating System Android My Question or Issue Hi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine fo...
Casual Listener
2750 Views
6 replies
2 likes
PlanPremiumCountryChileDevice(Xiaomi Poco F2 Pro)Operating System(Android 11) My Question or IssueI have spotify for many years my account is old, I realized that lirycs is only available in moderately new accounts, how is it possible wie they do not...
Plan Premium Country Chile Device (Xiaomi Poco F2 Pro) Operating System (Android 11) My Question or Issue I have spotify for many years my account is old, I realized that lirycs is o...
Spotify Legend
753 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceOnePlus 5Operating SystemAndroid 10 My Question or IssueOn my device, when I am in offline mode, when I add a downloaded album to my queue the app immediately crashes. This issue does not occur when I am in online mode.
Plan Premium Country USA Device OnePlus 5 Operating System Android 10 My Question or Issue On my device, when I am in offline mode, when I add a downloaded album to my queue the app ...
Spotify Star
1532 Views
5 replies
0 likes
PlanPremiumCountryUSAOperating SystemAndroid 10My Question or IssueI still can't edit playlist covers from the Android app.Is this feature still rolling out?
Plan Premium Country USA Operating System Android 10 My Question or Issue I still can't edit playlist covers from the Android app. Is this feature still rolling out?
Casual Listener
1256 Views
2 replies
0 likes
Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**
Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**
Spotify Legend
602 Views
1 replies
0 likes
PlanFreeCountryUSA DeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 11My Question or IssueI have recently attempted to make an edit to the cover image of my spotify playlist on my phone. However, it seems like my version is out of date or so...
Plan Free Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 11 My Question or Issue I have recently attempted to make an edit to the cover image of my spotify playlist ...
Spotify Star
621 Views
1 replies
0 likes
Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not rooted). I have been paying for Spotify Premium for many months...
Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not r...
Casual Listener
1448 Views
4 replies
0 likes
Hi! I am a premium member. I tried oploading 267 localfiles to my Spotify.I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone i can only download 166 songs. The rest of the songs are gr...
Hi! I am a premium member. I tried oploading 267 localfiles to my Spotify. I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone...
Casual Listener
928 Views
4 replies
0 likes
PlanFreeCountryMexicoDeviceXiaomi mi A2 liteOperating SystemAndroid 10 My Question or IssueIt happens oftenly when I'm using the Android app and a notification from WhatsApp o anything causes a sound. Spoyify pauses and closes immediately after, so i...
Plan Free Country Mexico Device Xiaomi mi A2 lite Operating System Android 10 My Question or Issue It happens oftenly when I'm using the Android app and a notification from W...
Spotify Legend
1151 Views
3 replies
0 likes
hey why cant we download music from our phones i have an Android and there has never been any way to download a song
hey why cant we download music from our phones i have an Android and there has never been any way to download a song
Spotify Legend
628 Views
1 replies
0 likes
just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have never had any sort of spotify premium.Plan6 months pre...
just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have nev...
Spotify Legend
871 Views
1 replies
0 likes
Got it fixed.
Got it fixed.
Spotify Legend
526 Views
1 replies
0 likes
PlanPremiumCountrySaudi arabia Device(ipad pro, Samsung Galaxy note 20 ultra) Operating System(iOS 14, Android 11) My Question or IssueHii have linked spotify to samsung account.and now i need to login in my ipad but I don’t know the e-mail or passwo...
Plan Premium Country Saudi arabia Device (ipad pro, Samsung Galaxy note 20 ultra) Operating System (iOS 14, Android 11) My Question or Issue Hi i have linked spotify...
Moderator
1252 Views
1 replies
0 likes
