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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114336 Views

26 replies

4 likes

  • 114336 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229865 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229865 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588865 Views

79 replies

3 likes

  • 588865 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484109 Views

580 replies

42 likes

Account
Free
  • 484109 Views
  • 580 replies
  • 42 likes

Superuser Contribution song art/ time won't change

I use premium, a family plan. I use an Samsung A51 5G and I live in USand something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing changes but the audio. This is very petty when the time s...

Visitor

I use premium, a family plan. I use an Samsung A51 5G and I live in US and something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing chan...

Jeremy

Spotify Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium - Keep Getting Dismissable Notifications

PlanPremiumCountryUSDeviceHTCOperating SystemAndroid My Question or IssueThe whole point of premium is I'm not bothered with ads. On my android Spotify application I keep getting dismissable notifications regarding podcasts I've never heard of and am...

Casual Listener

Plan Premium Country US Device HTC Operating System Android   My Question or Issue The whole point of premium is I'm not bothered with ads. On my android Spotify application I keep get...

Jahnzilla

Roadie

1186 Views

2 replies

1 likes

  • 1186 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sorting of songs changing in offline mode

DeviceHuawai PRA-LX1Operating SystemAndroid 8.0.0Spotify App8.5.94.839 My Question or Issue Hello, if I change from online to offline the sorting of the songs is changing to a wrong order. This happens here https://open.spotify.com/album/43ueKn4i2UyB...

Casual Listener

Device Huawai PRA-LX1 Operating System Android 8.0.0 Spotify App 8.5.94.839   My Question or Issue   Hello,   if I change from online to offline the sorting of the songs is ...

Alex

Spotify Legend

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

Superuser Contribution Notifications not appearing

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or IssueFor some reason I no longer get any push notifications from Spotify. A couple years ago I remember getting updates about new songs from artists I fo...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android Oreo   My Question or Issue For some reason I no longer get any push notifications from Spotify.&nbs...

Ivan

Spotify Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug - Podcast progress bar in notification area only updates at default speed

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueThere's a constant updating notification from Spotify that appears in the notification area that you get from swiping down from the top of the screen. It shows the p...

Newbie

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android   My Question or Issue There's a constant updating notification from Spotify that appears in the notification ar...

Ivan

Spotify Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution title not playing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.using Spotify free on android when i select a title it only plays 20 secs the switches to another title. I have tri...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc. using Spotify free on android when i s...

Ivan

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify podcast freezes when opened while ad is playing

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5gOperating SystemAndroid 11 My Question or IssueI'm currently experiencing issues in which Spotify freezes specifically when listening to Podcasts. It app...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5g Operating System Android 11   My Question or Issue I'm currently experiencing...

Ivan

Spotify Legend

1030 Views

3 replies

0 likes

  • 1030 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cant like songs

PlanPremiumCountry DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant like songs. I've used the heart in the app, the heart in notification bar and selecting more and then the word like. Ive unins...

Visitor

Plan Premium Country   Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cant like songs. I've used the heart in the a...

Jeremy

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

[Android][Your Library] No puedo ver la letra de las canciones

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...

Newbie

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ...

424 Views

0 replies

0 likes

Android
Your Library
  • 424 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify will not play or connect on any of my android devices

PlanPremiumCountryUSADeviceiPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-SeriesOperating SystemiOS 14.3, Shield android TV SW version 8.2.1 My Question or IssueSpotify only works on my laptop and iPhone. This started randomly ...

Casual Listener

Plan Premium Country USA Device iPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-Series Operating System iOS 14.3, Shield android TV SW version 8.2.1   My Question ...

CarlosE

Spotify Legend

2047 Views

5 replies

0 likes

  • 2047 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android clock doesn't show recently played correctly

PlanPremiumCountryGermanyDeviceGoogle Pixel 3Operating SystemAndroid 11 latest build My Question or IssueSince a few months the spotify integration for the android alarm clock doesn't show my recently played correctly. The desktop app and the android...

Casual Listener

Plan Premium Country Germany Device Google Pixel 3 Operating System Android 11 latest build   My Question or Issue Since a few months the spotify integration for the android alarm cloc...

Alex

Spotify Legend

1324 Views

4 replies

0 likes

  • 1324 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't play local files

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI can't play local files through Spotify. They play just fine using other players, and I followed the instructions on how to play local files on my phone by addi...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android   My Question or Issue I can't play local files through Spotify. They play just fine using other players, an...

nogoshekwinski

Casual Listener

976 Views

4 replies

0 likes

  • 976 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playing muic alone

PlanPremiumCountry Device(Motorola g5s)Operating System(Android.) My Question or IssueSpotify palying and changing musics alone

Newbie

Plan Premium Country   Device (Motorola g5s) Operating System (Android.)   My Question or Issue Spotify palying and changing musics alone

Ver

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't want video podcasts --- stupid idea !

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a video for a podcast I want to listen to ONLY. it is ea...

Casual Listener

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a vid...

Ivan

Spotify Legend

880 Views

1 replies

0 likes

AudioOnly
bug
FIX YOUR PODCASTS
JRE
NoVideo
podcast
  • 880 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in using old android versions

We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older android versions like my oppo f5 youth which has an...

Visitor

We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older ...

Eni

Moderator

1117 Views

1 replies

0 likes

  • 1117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google assistant

PlanPremium StudentCountryUKDeviceSamsung A70Operating SystemLatest My Question or Issue if I ask google assistant to play a specific track by title the response is that you need a premium account to do that, but I have a premium account. But if I th...

Regular

  Plan Premium Student Country UK Device Samsung A70 Operating System Latest   My Question or Issue   if I ask google assistant to play a specific track by title the respon...

alistairgore

Regular

3110 Views

14 replies

0 likes

  • 3110 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify freezes when playing video podcasts

PlanPremiumCountryFinlandDeviceOnePlus NordOperating System LineageOS 17.1 My Question or IssueHey, my spotify freezes when playing any video podcasts. If i start one of them the app will just freeze until reinstalled. Has anyone run into this issue ...

Newbie

Plan Premium Country Finland Device OnePlus Nord Operating System  LineageOS 17.1   My Question or Issue Hey,   my spotify freezes when playing any video podcasts. If i sta...

CarlosE

Spotify Legend

1256 Views

1 replies

0 likes

  • 1256 Views
  • 1 replies
  • 0 likes

Superuser Contribution some local files stopped working

PlanPremiumCountryCanadaDeviceSamsung Galaxy s20+ My Question or Issueok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can only play it if i directly tap on it in a playlist. my phone basically ...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy s20+   My Question or Issue ok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can...

Novy

Moderator

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug with filter and google home

PlanPremium DeviceAll devices, Xiaomi Redmi Note 5, Asus and Acer pcOperating System(Android, windows, ubuntu) My Question or IssueWhen I filter songs by the name of the band or something and I try to play them in my google home, nothing happens. It ...

Newbie

  Plan Premium   Device All devices, Xiaomi Redmi Note 5, Asus and Acer pc Operating System (Android, windows, ubuntu)   My Question or Issue When I filter songs by the name ...

Jeremy

Spotify Legend

662 Views

1 replies

0 likes

filter
  • 662 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No option for 'offline' listening

PlanFreeCountryCanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueOn my Spotify app, there is no option to go offline, so even downloaded episodes have been using my data. Very frustrating and I can't find the option anywhere.

Casual Listener

Plan Free Country Canada Device LG G4 Operating System Android 6.0 My Question or Issue On my Spotify app, there is no option to go offline, so even downloaded episodes have been using my da...

CarlosE

Spotify Legend

963 Views

3 replies

0 likes

  • 963 Views
  • 3 replies
  • 0 likes