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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399886 Views

548 replies

35 likes

Account
Free
  • 399886 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8589 Views

0 replies

7 likes

  • 8589 Views
  • 0 replies
  • 7 likes

No sound on Sony Bravia 4K UR2. Search function not working

PlanPremiumCountrySwedenDeviceSony Bravia 4K UR2Operating SystemAndroid 9 My Question or IssueHey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound coming out. My TV is a Sony Bravia 4K UR2 on Android 9. Spotify app, TVs soft...

Newbie

Plan Premium Country Sweden Device Sony Bravia 4K UR2 Operating System Android 9   My Question or Issue Hey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound c...

1722 Views

0 replies

0 likes

keyboard
Sony TV
sound
  • 1722 Views
  • 0 replies
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Superuser Contribution can't sync the local files to my phone

hello,I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my account on both my phone and computer, and downloaded the p...

Visitor

hello, I've tried many times to listen to my local files on my phone (android) after putting them in a playlist, but they're still greyed out and I don't know what to do ?? I logged out of my accoun...

Ver

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting songs from my SD card and trying to redownload to the HD

PlanPremiumCountryUSA DeviceGalaxy 8 Operating SystemAndroid My Question or IssueThis is really annoying. My SD Card gets deleted and Spotify tries to dl to my phones HD. Also this website is really bad. Its not easy to find how to post and does not ...

Newbie

  Plan Premium Country USA  Device Galaxy 8   Operating System Android   My Question or Issue This is really annoying. My SD Card gets deleted and Spotify tries to dl ...

Ver

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay only plays songs from playlist

PlanPremium (family plan)CountryCanadaDeviceSamsung galaxy s7Operating SystemAndroid Nougat My Question or Issue I have a fairly large playlist, but alot of the music has gotten kind of old to me. When I use spotify nowadays, I usually let spotify ru...

Regular

  Plan Premium (family plan) Country Canada Device Samsung galaxy s7 Operating System Android Nougat   My Question or Issue I have a fairly large playlist, but alot of the music...

Jeremy

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stops working on spotify-created playlists

PlanPremiumCountryUSDeviceOnePlus 8Operating SystemOxygenOS (Android 11)My Question or IssueI noticed my autoplay hasn't been working so I tried some things and got it to work again by force stopping the app and reopening it. Autoplay would then work...

Visitor

Plan Premium Country US Device OnePlus 8 Operating System OxygenOS (Android 11) My Question or Issue I noticed my autoplay hasn't been working so I tried some things and got it to work again...

Ver

Spotify Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on all devices

PlanFree/PremiumCountryNorwayDeviceAndroid, WindowsOperating System My Question or IssueSpotify keeps pausing music randomly - this happens on my Android Phone and Windows Laptop. I have tried signing out of all devices and Uninstalled / installed ap...

Newbie

Plan Free/Premium Country Norway Device Android, Windows Operating System     My Question or Issue Spotify keeps pausing music randomly - this happens on my Android Phone and Wind...

Jeremy

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Add to favorites button not working

PlanPremiumCountryItalyDevice(Huawei P20 LIte)Operating System(Android 9) My Question or IssueThe "Mi piace" heart-shaped button (I think it is the equivalent of the English "Add to favorites") is no longer working on the android app. Whenever i clic...

Visitor

Plan Premium Country Italy Device (Huawei P20 LIte) Operating System (Android 9)   My Question or Issue The "Mi piace" heart-shaped button (I think it is the equivalent of the English ...

Ver

Spotify Legend

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not react from time to time

PlanPremiumCountryNetherlandsDeviceSamsung S10Operating SystemAndroid 10, UI 2.5 My Question or IssueSince a few weeks my Spotify doesn't work properly. When starting up the first 10 seconds are okay. I can play songs and switch to others. After thos...

Casual Listener

Plan Premium Country Netherlands Device Samsung S10 Operating System Android 10, UI 2.5   My Question or Issue Since a few weeks my Spotify doesn't work properly. When starting up the ...

Alex

Spotify Legend

739 Views

2 replies

0 likes

Android
problem
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  • 2 replies
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Solved!!Superuser Contribution Song can be played alone but not in playlist

I have many songs added to my playlist from my PC and downloaded on my phone.Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i select it directly PlanPremiumCountryGermanyDeviceHu...

Casual Listener

I have many songs added to my playlist from my PC and downloaded on my phone. Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i...

Jeremy

Spotify Legend

1000 Views

3 replies

1 likes

  • 1000 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution URI to play album start playing in shuffle mode

PlanPremiumCountrySwissDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI use the Spotify URI to play my albums or play audio books for my child with a shortcut on homescreen.The URI to play a album is the following:spotify:album:ID_OF_...

Regular

Plan Premium Country Swiss Device Galaxy S10 Operating System Android 10   My Question or Issue I use the Spotify URI to play my albums or play audio books for my child with a shortcut...

Jeremy

Spotify Legend

6727 Views

5 replies

3 likes

  • 6727 Views
  • 5 replies
  • 3 likes

Lautstärkeregler nur durch verschieben Regeln

Hallo, meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt, war das natürlich keine gute Erfahrung. Eine Erklärung dafü...

Casual Listener

Hallo,   meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt,...

denfi1992

Casual Listener

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album keeps stopping on the same time marks

PlanPremiumCountryArgentinaDeviceMoto G7Operating SystemAndroid Oreo My Question or IssueHi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The playback always stops at the 2:29 mark on the song "Thug Tears" and also on many ot...

Casual Listener

Plan Premium Country Argentina Device Moto G7 Operating System Android Oreo   My Question or Issue Hi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The pl...

Elena

Moderator

662 Views

3 replies

1 likes

  • 662 Views
  • 3 replies
  • 1 likes

Best Android Music Player to play Flac?

I have been trying out various players to play flac files on my note II in my car. I am using Power Amp and Winamp. I am not crazy about either one of them. Soundwise Power Amp seem to be bolder but Winamp displays files better. Would be curious what...

Visitor

I have been trying out various players to play flac files on my note II in my car.  I am using Power Amp and  Winamp. I am not crazy about either one of them.  Soundwise Power Amp seem...

vimen

Casual Listener

20262 Views

4 replies

0 likes

  • 20262 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Spotify connections" Galaxy Watch Active 2

PlanPremiumCountryUSADeviceSamsung Galaxy S20+, Galaxy Watch Active 2Operating SystemAndroid 11, Tizen 5.5.0.1 My Question or IssueI just got a Galaxy Watch Active 2 and if I use the Spotify Widget on my watch, there is a constant "Spotify connection...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20+, Galaxy Watch Active 2 Operating System Android 11, Tizen 5.5.0.1   My Question or Issue I just got a Galaxy Watch Active 2 and if I...

Jeremy

Spotify Legend

1177 Views

1 replies

0 likes

  • 1177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drainage and phone heating up

PlanPremiumCountryGermanyDeviceSamsung s20Operating SystemAndroid 11 Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per hour) and having the app running in the background, also I noticed my phone is getting som...

Casual Listener

Plan Premium Country Germany Device Samsung s20 Operating System Android 11       Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per ...

clydeFrog0

Casual Listener

874 Views

2 replies

0 likes

  • 874 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded albums randomly deleted

PlanPremiumCountryGreeceDeviceGalaxy S9 plusOperating SystemAndroid 10 My Question or IssueHello all, This is the third time happened to me this year, I have lost all my downloaded albums (not playlists) on my android phone. I always have the onlien ...

Casual Listener

Plan Premium Country Greece Device Galaxy S9 plus Operating System Android 10   My Question or Issue Hello all,   This is the third time happened to me this year, I have lost al...

Elena

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast video description timeout

PlanFreeCountryMacedoniaDeviceSamsung Galaxy A21sOperating SystemAndroid 10 My Question or IssueHello,When watching The Joe Rogan Experience podcast on my mobile phone, specifically episode #1575, the "description" of the episode is blocking me from ...

Casual Listener

Plan Free Country Macedonia Device Samsung Galaxy A21s Operating System Android 10   My Question or Issue Hello, When watching The Joe Rogan Experience podcast on my mobile phone, spe...

Jeremy

Spotify Legend

1067 Views

7 replies

0 likes

  • 1067 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Keeps Pausing

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth connection, so I've pretty much narrowed it down to an issue...

Visitor

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth conne...

Elena

Moderator

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashing on android phones when using car controls

PlanPremiumCountryUKDeviceSamsung A40, Oneplus 7 Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it crashes anytime I try to change song. I have tried clearing the cache and data...

Visitor

  Plan Premium Country UK Device Samsung A40, Oneplus 7   Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it ...

Mihail

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution video podcast doesnt work with bluetooth headphones

PlanFree/PremiumFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

Mihail

Spotify Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes