Artists don't appear on my library

phoubesss

Country

Greece

Device

Moto x4

Operating System

Android 9 (Pie)

 

My Question or Issue

The artists I'm following do not appear on my library, they will only appear if I press "Add Artists", choose someone random and press "Done" (and then I just go to unfollow them, but it gets annoying).

Screenshot_20210202-125903.png
Reply
3 Replies

Alex

Hi @phoubesss,


Thanks for reaching out about this.

 

Try running a clean reinstall of the app on your phone. Follow the steps in this Spotify Guide and make sure you clear all app cache and data.

 

If that doesn't change anything let us know if this is happening both on WiFi and mobile data.

 

Keep us posted.

 

Cheers.

AlexModerator
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phoubesss

sigh, yes i've tried reinstalling both apps and cleaning cache and data, nothing really changes. I have to notice though that this keeps happening on all versions of Spotify, updating doesn't really fix it.

 

Edit: just performed a clean reinstall for a different issue I had, didn't fix that one but fixed this one, thanks for the help 🙂

CarlosE

Hey @phoubesss,

 

Thanks for trying and keeping us posted.

 

We're glad to know that the clean reinstall did the trick for this.

 

Regarding the other issue, we'll continue to lend you a hand on that thread.

 

If you have any questions, give us a shout.

 

Take care!

CarlosEModerator
 
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