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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201562 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201562 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545794 Views

78 replies

3 likes

  • 545794 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453505 Views

571 replies

38 likes

Account
Free
  • 453505 Views
  • 571 replies
  • 38 likes

Solved!! Android app for Togo

Dear all,I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family. Yet, I can't download the app, as I'm always redirec...

Casual Listener

Dear all, I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family....

MattSuda

Spotify Star

1586 Views

4 replies

0 likes

  • 1586 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung tab s5e - the shuffle button does not start playing any music.

PlanFree/PremiumCountryCanadaDeviceSamsung Tab S5eOperating SystemAndroid My Question or IssueWhen I press the shuffle button nothing happens. On my S10 when I press the shuffle button it will start playing a random song but not on my Samsung tablet....

Casual Listener

Plan Free/Premium Country Canada Device Samsung Tab S5e Operating System Android   My Question or Issue When I press the shuffle button nothing happens. On my S10 when I press the shuf...

Mihail

Spotify Legend

733 Views

1 replies

0 likes

shuffle
  • 733 Views
  • 1 replies
  • 0 likes

Solved!! Country restrictions!

Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?

Newbie

Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?

MattSuda

Spotify Star

945 Views

2 replies

2 likes

  • 945 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Downloading happening with cellular even with "download using cellular" switched off

PlanPremiumCountryHong KongDeviceOneplus 5Operating SystemAndroid 9, OxygenOS 9.0.8 My Question or IssueI have 'download with cellular' switched off, I walk outside, load Spotify, and it starts downloading all new playlists using cellular. Very signi...

Casual Listener

Plan Premium Country Hong Kong Device Oneplus 5 Operating System Android 9, OxygenOS 9.0.8   My Question or Issue I have 'download with cellular' switched off, I walk outside, load Spo...

udance4ever

Music Fan

2590 Views

4 replies

2 likes

  • 2590 Views
  • 4 replies
  • 2 likes

Solved!! When playing songs from search, Spotify no longer plays the whole list

I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, Spotify would play some other song from the search ...

Casual Listener

I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, ...

tarheel121

Newbie

23778 Views

5 replies

0 likes

Search Tab
  • 23778 Views
  • 5 replies
  • 0 likes

Superuser Contribution Pair Spotify with Galaxy Watch 3

PlanPremium Family CountryUSADeviceSamsung Galaxy Watch 3 My Question or Issue I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on the watch. When I go to the app, it says "Log in to stream music (Premium feature)". I click on the s...

Visitor

Plan Premium Family  Country USA Device Samsung Galaxy Watch 3       My Question or Issue   I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on t...

Eni

Moderator

7135 Views

4 replies

3 likes

Galaxy Watch 3
  • 7135 Views
  • 4 replies
  • 3 likes

Superuser Contribution Lyrics not showing up in phone/mobile

PlanPremium (Seems to not have any kind of correlation with having all features).CountryColombia (Yes, the feaure is available in my country).DeviceXiaomi Redmi Note 9S (Two of my friends have the same phone).Operating SystemAndroid 10Spotify Version...

Casual Listener

  Plan Premium (Seems to not have any kind of correlation with having all features). Country Colombia (Yes, the feaure is available in my country). Device Xiaomi Redmi Note 9S (Two of my f...

Novy

Moderator

1016 Views

1 replies

2 likes

lyrics
Mobile
  • 1016 Views
  • 1 replies
  • 2 likes

No Spotify equalizer on Android.. why ?? 😡

why doesn't spotify offer its own equalizer on Android ?? I don’t understand...Because the equalizer that spotify offers on ios is vert great

Casual Listener

why doesn't spotify offer its own equalizer on Android ?? I don’t understand... Because the equalizer that spotify offers on ios is vert great

Andromeda98

Casual Listener

894 Views

2 replies

1 likes

  • 894 Views
  • 2 replies
  • 1 likes

Solved!! cant see lyrics

PlanFreeCountryBangladeshDevice nameSamsung Galaxy j7Operating SystemAndroid 6.0 Marshmallow My Question or IssueHello I'm using spotify on my adroid device but I can't find the lyrics feature on it. My spotify is up to date and I'm willing to buy pr...

Casual Listener

  Plan Free Country Bangladesh Device name Samsung Galaxy j7 Operating System Android 6.0 Marshmallow  My Question or Issue Hello I'm using spotify on my adroid device but I can't...

MattSuda

Spotify Star

3124 Views

6 replies

1 likes

  • 3124 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify Android App doesn't work and it always crashes.

Plan Premium CountryUKDeviceXiaomi Redmi 8Operating System Android QKQ1 My Question or Issue Since last night my Android App doesn't work properly and it takes ages to load every single page. Every time I tried to open it, it took few minutes to show...

Newbie

  Plan   Premium   Country UK Device Xiaomi Redmi 8 Operating System   Android QKQ1   My Question or Issue   Since last night my Android App doesn't work ...

Ver

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Spotify with VPN not working

I've been using Spotify with a VPN for about an year now, planning to buy it when it gets released in my country, but today it just stopped working, cannot login anymore, my friend in US tried logging he couldn't as well

Casual Listener

I've been using Spotify with a VPN for about an year now, planning to buy it when it gets released in my country, but today it just stopped working, cannot login anymore, my friend in US tried loggin...

MattSuda

Spotify Star

17843 Views

9 replies

7 likes

  • 17843 Views
  • 9 replies
  • 7 likes

Samsung galaxy s5 can't find Spotify

Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?

Casual Listener

Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?

MattSuda

Spotify Star

1356 Views

3 replies

1 likes

  • 1356 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lyrics problem

PlanPremium dúoCountry Chile DeviceHuawei p30 liteOperating SystemAndroid My Question or IssueHace un tiempo, cambié de Spotify free a un plan premium para universitarios. Luego de cambiarlo a un plan Spotify dúo, las letras de las canciones dejaron ...

Casual Listener

Plan Premium dúo Country Chile   Device Huawei p30 lite Operating System Android   My Question or Issue Hace un tiempo, cambié de Spotify free a un plan premium para universitar...

Mihail

Spotify Legend

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after Lockscreen

PlanPremiumCountryGermanyDeviceHuawai VTR-L09Operating SystemEMUI 9.1.0.275 (Android 9) My Question or IssueSince the last update on 09.02.2021 Spotfiy stops 10 sec after the Lockscreen is actived. Before there were no issues. Huawai had no Update in...

Regular

  Plan Premium Country Germany Device Huawai VTR-L09 Operating System EMUI 9.1.0.275 (Android 9)   My Question or Issue Since the last update on 09.02.2021 Spotfiy stops 10 sec a...

Ivan

Spotify Legend

3135 Views

19 replies

1 likes

  • 3135 Views
  • 19 replies
  • 1 likes

Wifi connection fail

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroid v10 My Question or IssueMy Spotify app won't "connect" with WiFi, only mobile data. I've tried different WiFi providers but it doesn't matter.I've tried all the regular "soluti...

Newbie

Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android v10   My Question or Issue My Spotify app won't "connect" with WiFi, only mobile data. I've tried diff...

AyuTheHuman

Composer

666 Views

1 replies

1 likes

  • 666 Views
  • 1 replies
  • 1 likes

Add to queue like IOS?

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue is there any way to change the add to queue option to the way it is on IOS version of the app? if not is there any plans to change it any time soon?

Regular

Plan Premium Country  UK Device Samsung Galaxy 9   My Question or Issue  is there any way to change the add to queue option to the way it is on IOS version of the app?   ...

Ibral

Casual Listener

7637 Views

4 replies

12 likes

  • 7637 Views
  • 4 replies
  • 12 likes

Solved!!Superuser Contribution Any changes I make to a playlist while offline just get changed back when I connect back online

I'm using premium Spotify in North Macedonia.When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing and deleting online as well. This has happened multipl...

Newbie

I'm using premium Spotify in North Macedonia. When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing a...

Novy

Moderator

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes

Solved!! Issue: filter doesn't work

PlanPremiumCountryRussiaDeviceOnePlus 6TOperating SystemAndroid 10.3.8App Version8.6.2.774 My Question or IssueI can't press the Filters button in Android app.

Casual Listener

  Plan Premium Country Russia Device OnePlus 6T Operating System Android 10.3.8 App Version 8.6.2.774   My Question or Issue I can't press the Filters button in Android app.

vitalikd

Casual Listener

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

App download abroad

Hi there,I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy the music here. Last week my phone died, and I bought a n...

Newbie

Hi there, I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy th...

MattSuda

Spotify Star

1272 Views

2 replies

0 likes

  • 1272 Views
  • 2 replies
  • 0 likes