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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194040 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194040 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535255 Views

78 replies

3 likes

  • 535255 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438451 Views

565 replies

37 likes

Account
Free
  • 438451 Views
  • 565 replies
  • 37 likes

Superuser Contribution Bugs

PlanPremiumCountryUSADeviceNote 20 Ultra Operating System ANDROID 11 My Question or IssueHas anyone else experienced soooo many bugs throughout the life of Spotify? Example in your home Network if your using Spotify in one room casting from your phon...

Regular

Plan Premium Country USA Device Note 20 Ultra  Operating System  ANDROID 11   My Question or Issue Has anyone else experienced soooo many bugs throughout the life of Spotify?...

Jeremy

Spotify Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Downloading

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A11 2020Operating SystemAndroid My Question or IssueI Have one or more sonhs that will not download to listen to offline? How do I fix this. Below is the song. Somebody Like That by Tenille Arts 

Casual Listener

  Plan Premium Country United Kingdom Device Samsung Galaxy A11 2020 Operating System Android   My Question or Issue I Have one or more sonhs that will not download to listen to ...

Mihail

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android changes volume of Spotify on PC when Spotify is fully closed on Android

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhile I can get around it in my volume settings, for now, using the volume switches while on my Android automatically changes the volume of my Spotify when it...

Newbie

  Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android 10  My Question or Issue While I can get around it in my volume settings, for now, using the volume s...

Jeremy

Spotify Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automatically Download Podcasts

When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi?I am being forced to look at Spotify, which I love for my music by the way, for my pod...

Newbie

When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi? I am being forced to look at Spot...

Ver

Spotify Legend

4266 Views

2 replies

43 likes

  • 4266 Views
  • 2 replies
  • 43 likes

Queue disappears

PlanPremiumDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI don't quite understand how the queue is supposed to work. Essentially, I expected to work like a playlist, where I can see all songs in the queue, and switch between the...

Newbie

  Plan Premium Device Google Pixel 3a Operating System Android 11   My Question or Issue I don't quite understand how the queue is supposed to work.   Essentially, I expecte...

AyuTheHuman

Composer

739 Views

1 replies

1 likes

Android
queue
  • 739 Views
  • 1 replies
  • 1 likes

[Android] New UI promised on iOS Anniversary

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spotify.

Newbie

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spot...

263 Views

0 replies

0 likes

Android
  • 263 Views
  • 0 replies
  • 0 likes

Superuser Contribution High data usage for already downloaded content.

PlanPremiumCountryUKDeviceSamsung note10+Operating SystemAndroid Oreo My Question or IssueMy phone has started using very high quantities of data to play tracks that are already downloaded.I've done a clean install and the issue still persists. Mostl...

Gig Goer

  Plan Premium Country UK Device Samsung note10+ Operating System Android Oreo   My Question or Issue My phone has started using very high quantities of data to play tracks ...

Ver

Spotify Legend

1859 Views

11 replies

0 likes

car mode
  • 1859 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Spotify seriously playing up

PlanPremiumCountryUKDeviceMotorla E4 plusOperating SystemAndroid My Question or IssueMy Spotify used to work perfectly then it just decided to start playing up and causing problems. These problems consist of: Not playing any of the songs that I selec...

Casual Listener

Plan Premium Country UK Device Motorla E4 plus Operating System Android   My Question or Issue My Spotify used to work perfectly then it just decided to start playing up and causing pr...

Alex

Spotify Legend

978 Views

3 replies

0 likes

  • 978 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Downloaded songs don't play in underground car park

I've read multiple posts before writing this, but the only similar issue was posted 5 years ago, and no solution was reported: My car is standing in an underground car park, both at home and at the firm and mobile signals can't get through. Now, ever...

Casual Listener

I've read multiple posts before writing this, but the only similar issue was posted 5 years ago, and no solution was reported: My car is standing in an underground car park, both at home and at the f...

FlorianKa

Casual Listener

1158 Views

2 replies

0 likes

Car park
  • 1158 Views
  • 2 replies
  • 0 likes

Superuser Contribution I purchased spotify premium

Thanks to some**bleep** on your website, i lost the entire text i had written.Instead, here's this PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or...

Regular

Thanks to some**bleep** on your website, i lost the entire text i had written. Instead, here's this     Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macboo...

Alex

Spotify Legend

867 Views

5 replies

0 likes

  • 867 Views
  • 5 replies
  • 0 likes

Random songs playing

I am a premium account holder but can't use it right now because of this issue. When I play a song it runs for a random amount of time before a new song from an unknown playlist cuts in. This happens when no song is being played too. It just starts p...

Newbie

I am a premium account holder but can't use it right now because of this issue. When I play a song it runs for a random amount of time before a new song from an unknown playlist cuts in. This happens...

AyuTheHuman

Composer

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast playback sometimes stops at end of song

PlanPremium FamilyCountryUnited KingdomDevicePixel 3aOperating SystemAndroid 11 (5 February 2021 security update) Chromecast DeviceGoogle Home Hub MaxSystem firmware version241809Cast firmware1.52.241809 My Question or IssueSpotify frequently won't a...

Newbie

Plan Premium Family Country United Kingdom Device Pixel 3a Operating System Android 11  (5 February 2021 security update)   Chromecast Device Google Home Hub Max System firmware ...

Alex

Spotify Legend

1262 Views

1 replies

0 likes

  • 1262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Speed is slow

PlanFreeCountryCanadaDeviceSamsung Galaxy 10Operating SystemAndroid 11 My Question or IssueWhen listening to some older episodes of a podcast, the speed is SUPER slow. I took the advice from another post of restarting my phone, and deleting and re-in...

Newbie

Plan Free Country Canada Device Samsung Galaxy 10 Operating System Android 11   My Question or Issue When listening to some older episodes of a podcast, the speed is SUPER slow. I took...

Alex

Spotify Legend

895 Views

1 replies

0 likes

podcast
slow speed
  • 895 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist radio

PlanPremiumCountryMalaysiaDevice Operating SystemAndroid 9 My Question or IssueHi. After last update the option: "go to playlist radio" disappeared. Still can go to radio via a song or artist but not direct from my playlist. Tried reinstalling the ap...

Casual Listener

Plan Premium Country Malaysia Device   Operating System Android 9   My Question or Issue Hi. After last update the option: "go to playlist radio" disappeared. Still can go to radi...

CarlosE

Spotify Legend

1321 Views

5 replies

1 likes

  • 1321 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution playlist radio missing

Plan Premium CountryArgentina DeviceMotorola One Action Operating SystemAndroid 10 App Version8.6.0.830 Issue:In the android app, the GO TO PLAYLIST RADIO option seems to be gone. I cleared cache, force stopped and even rinstalled the app, but the pl...

Casual Listener

Plan Premium   Country Argentina   Device Motorola One Action   Operating System Android 10   App Version 8.6.0.830   Issue: In the android app, the GO TO ...

Eni

Moderator

5780 Views

3 replies

0 likes

  • 5780 Views
  • 3 replies
  • 0 likes

Accessibility - High Contrast Font

Plan - PremiumCountry - USADevice - Samsung Galaxy S8+Operating System - Android 9 Issue Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts are enabled for accessibility. Without high contrast fonts enabled the hear...

Regular

Plan - Premium Country - USA Device - Samsung Galaxy S8+ Operating System - Android 9   Issue   Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts ...

JustMo06

Visitor

1592 Views

3 replies

1 likes

accessibility
high contrast font
  • 1592 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Not Playing On Shuffle

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy 10)Operating System(Windows 10) My Question or IssueSo I've got a playlist of local files. On my phone, some are fine while others are greyed out. When I put Spotify on shuffle, it will only play t...

Newbie

Plan Premium Country United States Device (Samsung Galaxy 10) Operating System (Windows 10)   My Question or Issue So I've got a playlist of local files. On my phone, some are fine whi...

Mihail

Spotify Legend

1454 Views

2 replies

0 likes

  • 1454 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see number of songs in playlist in new app update

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 8 My Question or IssueSince the new app update, there is no way to see the number of songs in a playlist. I used to be able to see this in the Playlists page of Your Library n...

Newbie

    Plan Premium Country United States Device Google Pixel 3 Operating System Android 8   My Question or Issue Since the new app update, there is no way to see the number o...

Camy077

Newbie

138774 Views

62 replies

67 likes

number of songs
Update
  • 138774 Views
  • 62 replies
  • 67 likes

Superuser Contribution Wanting to remove artists from homescreen of app

PlanFree (willing to pay to get artist removed from homescreen). DeviceAndroid My Question or IssueIssue is I looked at an artist and don't want them on the homepage of the app. I have Hidden the artist. And Clean Reinstalled the app. The artist stil...

Newbie

Plan Free (willing to pay to get artist removed from homescreen).   Device Android   My Question or Issue Issue is I looked at an artist and don't want them on the homepage of the ap...

Ver

Spotify Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution samsung free trial

hello i have bought galaxy note 20 ultra 5g it should have a 6 month trial premieum for spotifybut i couldnt activate it. so i unistalled and reinsalled spotify.and i still can not start my free trial.pls help. what should i do?

Casual Listener

hello  i have bought galaxy note 20 ultra 5g  it should have a 6 month trial premieum for spotify but i couldnt activate it. so i unistalled and reinsalled spotify. and i still can not ...

Eni

Moderator

3188 Views

7 replies

0 likes

  • 3188 Views
  • 7 replies
  • 0 likes