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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106664 Views

26 replies

3 likes

  • 106664 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216219 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216219 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569740 Views

78 replies

3 likes

  • 569740 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469825 Views

577 replies

40 likes

Account
Free
  • 469825 Views
  • 577 replies
  • 40 likes

Superuser Contribution Local files won't sync to phone

PlanPremiumCountryUSADeviceMoto G PowerOperating System(Windows 10) My Question or IssueHello, I can't get my local files to sync to my phone. Previously, I had a Moto G5+ for years and never had any issues with doing the usual download on PC and the...

Casual Listener

Plan Premium Country USA Device Moto G Power Operating System (Windows 10)   My Question or Issue Hello, I can't get my local files to sync to my phone. Previously, I had a Moto G5+ fo...

Jeremy

Spotify Legend

1033 Views

3 replies

0 likes

  • 1033 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liking songs doesn't work

PlanPremiumCountryRussiaDeviceSamusng A8Operating SystemAndroid 10 My Question or IssueI click on "like", and nothing changes. Nothing happens. If I try to remove a song from "liked" playlist, it asks me for confirmation, but nothing changes when I c...

Newbie

Plan Premium Country Russia Device Samusng A8 Operating System Android 10   My Question or Issue I click on "like", and nothing changes. Nothing happens. If I try to remove a song from...

Jeremy

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Fix the Android SD card bug!

I would love to see the Android SD card bug fixed! It's a known bug that happens when the user stores their spotify downloads on an sd card. it causes the app to return an error message stating "go online to see menu" when attempting to view artist o...

Casual Listener

I would love to see the Android SD card bug fixed! It's a known bug that happens when the user stores their spotify downloads on an sd card. it causes the app to return an error message stating "go o...

11123349791

Music Fan

1013 Views

2 replies

0 likes

  • 1013 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot remove Album showing at the top (Android app)

PlanFree/Premium DeviceOnePlus 6 Operating SystemAndroid Oreo My Question or IssueI was making a christmas playlist & I listened to one of the songs in this album(check the image attached) back in December and now for some reason this album keeps sho...

Casual Listener

Plan Free/Premium   Device OnePlus 6   Operating System Android Oreo   My Question or Issue I was making a christmas playlist & I listened to one of the songs in thi...

Novy

Moderator

1259 Views

5 replies

0 likes

  • 1259 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics won't show on Adroid

PlanPremium CountryArgentina DeviceMotorola One ActionOperating SystemAndroid 10 My Question or IssueLyrics won't show on my phone (They appear on the desktop app). I tried a clean install, as you suggested, but it did not work. I also created anothe...

Casual Listener

Plan Premium   Country Argentina   Device Motorola One Action Operating System Android 10   My Question or Issue Lyrics won't show on my phone (They appear on the desktop a...

Novy

Moderator

1115 Views

3 replies

1 likes

  • 1115 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify freezes, search won't work, songs can't be stopped

PlanPremiumCountryUKDeviceHuawei P9 PlusOperating SystemAndroid My Question or IssueSpotify will just "hang" when searching, the screen flashes without content loading.When a song is playing, randomly it can't be stopped and the only way to stop it i...

Casual Listener

Plan Premium Country UK Device Huawei P9 Plus Operating System Android   My Question or Issue Spotify will just "hang" when searching, the screen flashes without content loading. Whe...

Alex

Spotify Legend

6501 Views

16 replies

4 likes

  • 6501 Views
  • 16 replies
  • 4 likes

Mí android no reproduce la música

Mí aplicación de android no reproduce la música

Newbie

Mí aplicación de android no reproduce la música

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sasmsung Active 2 Playlist arrangement

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, I have an Spotify Premium account and it is working pretty fine. I bought I while a...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi ther...

CarlosE

Spotify Legend

585 Views

1 replies

0 likes

Active 2
  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution HTR 4067 - can't see in app

Hello I have got a problem with streaming spotify on my HTR 4067 Yamaha reciever. So I got premium acc. Try it on Android devices (and NB and PC also). I try everything on forum here (hope so) DHCP on/off, got actual FW, restart, rename AV without sp...

Casual Listener

Hello I have got a problem with streaming spotify on my HTR 4067 Yamaha reciever. So I got premium acc. Try it on Android devices (and NB and PC also).   I try everything on forum here (hope s...

Eni

Moderator

1032 Views

3 replies

0 likes

  • 1032 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android App keeps closing itself.

PlanPremiumCountry DeviceOne Plus 6Operating SystemAndroid 9 My Question or IssueWhenever I am playing a song in the background, and play a video on another app like Twitter or Reddit, Spotify closes and it disappear from the notification. And when i...

Visitor

Plan Premium Country   Device One Plus 6 Operating System Android 9    My Question or Issue Whenever I am playing a song in the background, and play a video on another app li...

Alex

Spotify Legend

4558 Views

3 replies

2 likes

  • 4558 Views
  • 3 replies
  • 2 likes

Superuser Contribution Missing feature

My Question or IssueUsed to be a function to play a radio based on music from a Playlist. I can't find the function anywhere, please help

Newbie

  My Question or Issue Used to be a function to play a radio based on music from a Playlist.  I can't find the function anywhere, please help 

Alex

Spotify Legend

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

Superuser Contribution App on Galaxy Watch 3 not working offline

PlanPremium FamilyCountryIrelandDeviceSamsung Galaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueIn offline mode songs will not play despite following all instructions, downloading from WiFi whilst disconnected from phone, playing in sta...

Visitor

  Plan Premium Family Country Ireland Device Samsung Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue In offline mode songs will not play despite following al...

lg777

Newbie

3354 Views

4 replies

2 likes

  • 3354 Views
  • 4 replies
  • 2 likes

Superuser Contribution local files syncing problem with one ui 3

PlanPremiumCountryVietnamDeviceSamsung A51Operating SystemOne UI 3 android 11 My Question or IssueSince updating to the one ui 3, I can not sync my local files between my pc and my phone. I've followed all the instructions in the local files syncing ...

Regular

Plan Premium Country Vietnam Device Samsung A51 Operating System One UI 3 android 11   My Question or Issue Since updating to the one ui 3, I can not sync my local files between my pc ...

Jeremy

Spotify Legend

2190 Views

11 replies

0 likes

  • 2190 Views
  • 11 replies
  • 0 likes

Superuser Contribution Android spotify app login

PlanFamily PremiumCountrySwedenDeviceAllwinner T3 P3Operating SystemAndroid 6.0.1 My Question or IssueHi, when i try to login on the spotify app on my tablet it says "you are currently offline, go online to connect to spotify". Every other internet n...

Casual Listener

Plan Family Premium Country Sweden Device Allwinner T3 P3 Operating System Android 6.0.1   My Question or Issue Hi, when i try to login on the spotify app on my tablet it says "you are...

Jeremy

Spotify Legend

1235 Views

5 replies

0 likes

  • 1235 Views
  • 5 replies
  • 0 likes

Superuser Contribution All songs listed as various artists in playlist

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 10Operating SystemAndroid 11 My Question or IssueI know there is a licensing negotiations going on right now between Spotify and kakao M for alot of kpop artists. All the songs were just grayed out be...

Regular

Plan Premium Country Canada Device Samsung Galaxy Note 10 Operating System Android 11   My Question or Issue I know there is a licensing negotiations going on right now between Spotify...

mistressxian

Regular

1132 Views

4 replies

0 likes

  • 1132 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Closing and restarting after i try adding a song to a playlist

Okay so I made a playlist of my liked songs so that i could share it amongst my music friends who are trying to discover new things. Im a big music nerd so this playlist I've made is like 10,000 strong. I've been told before that there is no limit to...

Casual Listener

Okay so I made a playlist of my liked songs so that i could share it amongst my music friends who are trying to discover new things. Im a big music nerd so this playlist I've made is like 10,000 stro...

Eni

Moderator

1059 Views

3 replies

0 likes

  • 1059 Views
  • 3 replies
  • 0 likes

My app does not have the 'Local Files' tab in settings

Like the title says, my app doesn't seem to have to 'Local Files' tab in the settings. I tried logging out and in and reinstalling the app, nothing seems to work. Any help would be appreciated! PlanPremiumCountryIndonesiaDeviceRedmi K20Operating Syst...

Casual Listener

Like the title says, my app doesn't seem to have to 'Local Files' tab in the settings. I tried logging out and in and reinstalling the app, nothing seems to work. Any help would be appreciated! &nbs...

Emilia_8

Community Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google alarm clock to pick random song from playlist

Hi, I set up the Google alarm to play a Playlist, but it always start playing the same song (the first item of the Playlist) According to a support chat rapresentative Google app always start from the first song, can't play a random song. I would lik...

Casual Listener

Hi,  I set up the Google alarm to play a Playlist, but it always start playing the same song (the first item of the Playlist)    According to a support chat rapresentative Google...

Jeremy

Spotify Legend

37100 Views

8 replies

9 likes

Android
Playlists
  • 37100 Views
  • 8 replies
  • 9 likes

Superuser Contribution Add Offline Album to Queue Crashes App

PlanPremiumCountryUnited States DeviceGoogle Pixel 3aOperating SystemAndroid 11Spotify Version8.6.4.971 My Question or IssueApp consistently crashes when trying to add an album to the queue in offline mode.Steps to Reproduce1. Have an album downloade...

Newbie

Plan Premium Country United States   Device Google Pixel 3a Operating System Android 11 Spotify Version 8.6.4.971   My Question or Issue App consistently crashes when trying to...

Jeremy

Spotify Legend

998 Views

2 replies

1 likes

  • 998 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cast volume contorls are not showing up

PlanFreeCountryRomaniaDeviceMotorola G6 PlayOperating SystemAndroid 9My Question or IssueSometimes they work sometimes they don't, the cast controls are an absolute mystery for me. Most of the times they don't show up, force stoping the app works but...

Music Fan

Plan Free Country Romania Device Motorola G6 Play Operating System Android 9 My Question or Issue Sometimes they work sometimes they don't, the cast controls are an absolute mystery for me. ...

Jeremy

Spotify Legend

5811 Views

9 replies

0 likes

  • 5811 Views
  • 9 replies
  • 0 likes