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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373790 Views

540 replies

34 likes

Account
Free
  • 373790 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7464 Views

0 replies

7 likes

  • 7464 Views
  • 0 replies
  • 7 likes

Spotify won't work on Android Auto wireless

Plan PremiumCountry Ireland Device Oneplus 7tOperating System Android 10 My Question or IssueI just got a new car, Hyundai i20 2021 version, which has wireless Android Auto. Unfortunately Spotify won't work. I can open it and select a track but nothi...

Casual Listener

  Plan Premium Country Ireland   Device Oneplus 7t Operating System Android 10   My Question or Issue I just got a new car, Hyundai i20 2021 version, which has wirele...

mossief1965

Casual Listener

1205 Views

3 replies

0 likes

  • 1205 Views
  • 3 replies
  • 0 likes

cancion no disponible en mi region

Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo reproducir la cancion, en este caso es la cacion de ...

Casual Listener

Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo r...

BerzerkerFox

Casual Listener

4434 Views

2 replies

0 likes

  • 4434 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connnect stopped listing our Onkyo CRN-765

PlanPremiumCountryGermany DeviceSamsung Galaxy S7, Google Pixel 3aOperating SystemAndroid My IssueThe Adroid app on the above listed devices stopped listing our Onkyo CRN-765 in the Spotify Connect devices. In the iOS app it still works as expected.O...

Casual Listener

Plan Premium Country Germany   Device Samsung Galaxy S7, Google Pixel 3a Operating System Android   My Issue The Adroid app on the above listed devices stopped listing our Onkyo ...

apfel_kern

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing Color Gradient in Push Notification

PlanPremiumCountryGermanyDevice(Huawei P10 Lite)Operating System(Android (Version 8.0.0)) My Question or IssueWhy does my Push Notification dosent have the Color Gradient?All of my friends/random people have this color gradient push notification when...

Casual Listener

  Plan Premium Country Germany Device (Huawei P10 Lite) Operating System (Android (Version 8.0.0))   My Question or Issue Why does my Push Notification dosent have the Color Grad...

uk-ajf6_eloe

Casual Listener

1726 Views

6 replies

0 likes

Android 8
colors
Push Notifications
  • 1726 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artists don't appear on my library

CountryGreeceDeviceMoto x4Operating SystemAndroid 9 (Pie) My Question or IssueThe artists I'm following do not appear on my library, they will only appear if I press "Add Artists", choose someone random and press "Done" (and then I just go to unfollo...

Regular

Country Greece Device Moto x4 Operating System Android 9 (Pie)   My Question or Issue The artists I'm following do not appear on my library, they will only appear if I press "Add Artists...

CarlosE

Spotify Legend

1025 Views

3 replies

0 likes

artist
artists
bug
  • 1025 Views
  • 3 replies
  • 0 likes

Superuser Contribution App freezing with music still playing

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueEvery day my screen and notification bar will freeze but the music will still play and the controls will still work. E.g I will be listening to The Weeknd but the screen ...

Casual Listener

Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue Every day my screen and notification bar will freeze but the music will still play and the con...

Mihail

Spotify Legend

1147 Views

3 replies

0 likes

  • 1147 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Spotify access on Samsung, OK on laptop

PlanFreeCountryNZDevice Samsung Galaxy 9Operating SystemWindows 10 My Question or IssueI can login to spotify on my laptop, but not my smartphone, using the same email address and password

Regular

Plan Free Country NZ Device  Samsung Galaxy 9 Operating System Windows 10   My Question or Issue I can login to spotify on my laptop, but not my smartphone, using the same email a...

Alex

Spotify Legend

535 Views

1 replies

0 likes

Account
  • 535 Views
  • 1 replies
  • 0 likes

Playlists using up my memory not saving to sd card

PlanPremiumCountry CA Device(iPhone 8, Samsung Galaxy 9, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to get the songs save to my sd card memory and not internal memory. SD has been initialized and wiped several t...

Casual Listener

Plan Premium Country  CA   Device (iPhone 8, Samsung Galaxy 9, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how to get the songs save...

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

Superuser Contribution Resulting quality of downloaded tracks with WiFi turned on

PlanPremiumCountryRussiaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhen WIFI Streaming is set to Very High and Download is set to Normal (see attachment) what is resulting quality of sound when I am listening to downloaded...

Visitor

Plan Premium Country Russia Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue When WIFI Streaming is set to Very High and Download i...

Alex

Spotify Legend

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Superuser Contribution music downloaded but not recognized

PlanPremiumCountryU.S.A.Devicesamsung galaxy 9+Operating SystemAndroid My Question or IssueEvery time I leave my home wifi and turn on mobile data, all of my downloaded songs will just all of a sudden appear as undownloaded and become unplayable. onl...

Casual Listener

Plan Premium Country U.S.A. Device samsung galaxy 9+ Operating System Android   My Question or Issue Every time I leave my home wifi and turn on mobile data, all of my downloaded songs...

Ver

Spotify Legend

1008 Views

5 replies

0 likes

  • 1008 Views
  • 5 replies
  • 0 likes

Superuser Contribution Made for me not showing daily mixes

PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueI am having an issue with my daily mixes. If any of my daily mixes are recently played, they show up in recently played but not in the "Made for me" section. Th...

Regular

Plan Premium Country   Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue I am having an issue with my daily mixes.  If any of my daily mixes are re...

NorthNJDavid

Regular

1373 Views

10 replies

0 likes

  • 1373 Views
  • 10 replies
  • 0 likes

About Android crashes. Xiaomi or Spotify 3 dots problem/issue

PlanPremiumCountryGreeceDeviceXiaomi redmi note 8 proOperating SystemAndroidI found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old version (Spotify 6.3.0.882 version) and it's works with all features bu...

Casual Listener

Plan Premium Country Greece Device Xiaomi redmi note 8 pro Operating System Android I found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old vers...

optik130z

Visitor

3599 Views

7 replies

6 likes

  • 3599 Views
  • 7 replies
  • 6 likes

Spotify plays random music

PlanPremium FamilyCountryGermaniDeviceSamsung Galaxy A6Operating SystemAndroid 10Spotify 8.5.96.936 My Question or IssueHi, since some day as I open the App Spotify starts to play random music. And if I start to play some song, then after some second...

Visitor

Plan Premium Family Country Germani Device Samsung Galaxy A6 Operating System Android 10 Spotify  8.5.96.936   My Question or Issue Hi, since some day as I open the App Spotify ...

AdamDamon

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Playing all songs from playlists in a folder

Hi, You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?). Now you're raising the price to make Spotify better, BUT then you cannot re...

Casual Listener

Hi,   You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?).   Now yo...

715 Views

0 replies

0 likes

  • 715 Views
  • 0 replies
  • 0 likes

Spotify won't close on my phone [only when I force close it]

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro.The app won't close when I press the back button several times.It won't close when I swipe it away from the recently used...

Visitor

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro. The app won't close when I press the back button several times. It ...

joshw111

Gig Goer

2208 Views

2 replies

0 likes

Android
close
Spotify
stop
  • 2208 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung watch 3 will not go offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy watch 3Operating System My Question or IssueEverything is going perfectly, I download the music to the clock and I have it configured independently. But when I activate the no conession mode. It won't let...

Newbie

Plan Premium Country Ireland Device Samsung Galaxy watch 3 Operating System     My Question or Issue Everything is going perfectly, I download the music to the clock and I have it...

Ivan

Spotify Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music mutes when I tap next song

I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second then mutes. Sound will not come back on until I hit pause then pl...

Casual Listener

I have an Android 8.1 Radio in my van. Spotify and all features worked great.   One day I was listening to music and decided to skip to next song. The sound plays for about half a second th...

Blingblaow

Composer

3614 Views

13 replies

0 likes

mute
  • 3614 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

Casual Listener

  Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...

Blingblaow

Composer

1838 Views

6 replies

2 likes

Android
Crash
Troubleshooting
  • 1838 Views
  • 6 replies
  • 2 likes

Superuser Contribution [Android TV] Chromecast with Google TV's "Now Playing" widget not responding

DeviceGoogle Chromecast with Google TVOperating SystemAndroid TV 10My Question or Issue[Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switching to a different song, it remains showing the first song you...

Newbie

Device Google Chromecast with Google TV Operating System Android TV 10 My Question or Issue [Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switchi...

Alex

Spotify Legend

1234 Views

1 replies

0 likes

Android TV
  • 1234 Views
  • 1 replies
  • 0 likes

[Android] Autoplay not working

PlanPremiumCountryFranceDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueWherever I'm starting the music from, spotify won't keep playing after the current queue is over. In playlists, it just stops at the end. It's been like this...

Regular

  Plan Premium Country France Device Samsung Galaxy A8 Operating System Android 9   My Question or Issue Wherever I'm starting the music from, spotify won't keep playing after th...

Blingblaow

Composer

583 Views

1 replies

1 likes

Android
autoplay
bug
Lecture Automatique
  • 583 Views
  • 1 replies
  • 1 likes