Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6891 Views

0 replies

7 likes

  • 6891 Views
  • 0 replies
  • 7 likes

Superuser Contribution Playing Songs on my Phone?

PlanPremiumCountryCanadaDeviceOne Plus 8 ProOperating SystemAndroid My Question or IssueI recently just bought spotify premium. I have a bunch of songs already on my phone, some are exclusive mixes that are not available on spotify. I am aware of the...

Visitor

Plan Premium Country Canada Device One Plus 8 Pro Operating System Android   My Question or Issue I recently just bought spotify premium. I have a bunch of songs already on my phone, s...

Elena

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution DEBIT ABONNEMENT PREMIUM PAR ERREUR

BonjourJe suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family.Comment puis je contacter Spotify par telephone ou par mail pour regulariser la situation?

Newbie

Bonjour Je suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family. Comment puis je contacter Spotify par telephone ou par mail pour regulariser la s...

Alex

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing

PlanPremium CountrySweden DeviceHuewei p20 lite, Macbook Pro late 2019 Operating SystemLatest android, OSX and Spotify version installed My Question or IssueBoth my laptop and android phone are connected to my Bluetooth speaker. Playing from the MacB...

Newbie

Plan Premium   Country Sweden   Device Huewei p20 lite, Macbook Pro late 2019   Operating System Latest android, OSX and Spotify version installed   My Question or Iss...

Ivan

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android APP informs me I'm offline and I cannot log in

PlanFree (I wanted to go premium but I cannot)CountryPoland/Romania Device(Honor10)Operating System Android 10 My Question or Issue On 14th of August I have created spotify account to see how it works before I get premium. Today I've tired login on m...

Visitor

Plan Free (I wanted to go premium but I cannot) Country Poland/Romania   Device (Honor10) Operating System  Android 10   My Question or Issue   On 14th of August I hav...

Ivan

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

CouldNotFindSpotifyApp error on Google Pixel 3

PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 3, Google Pixel 3 AVD (API 30) Operating SystemAndroid 10 My Question or IssueI'm trying to build an app which integrates the Spotify App Remote SDK. However, when I try to connect to Spotify using...

Casual Listener

Plan Premium   Country United Kingdom   Device Google Pixel 3, Google Pixel 3 AVD (API 30)   Operating System Android 10   My Question or Issue I'm trying to build an...

FrenchieSmalls

Casual Listener

1091 Views

1 replies

0 likes

App Development
app remote
SDK
Spotify Integration
  • 1091 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play a specific songs

I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium. I found too many songs lately, that cant play on my account. I knew those two that i attached are on spotify, friend send them to me. Dont tell me it's...

Casual Listener

I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium.  I found too many songs lately, that cant play on my account. I knew those two that i att...

Alex

Spotify Legend

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug with songs in "Favorite"

PlanPremiumCountryRussiaDeviceRedmi Note 7Operating SystemAndroid My Question or IssueSongs added to a playlist transferred from another service and marked as "Favorite" are not displaye

Visitor

Plan Premium Country Russia Device Redmi Note 7 Operating System Android   My Question or Issue Songs added to a playlist transferred from another service and marked as "Favorite" are ...

Ivan

Spotify Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display stuck on incorrect track

PlanPremiumCountryNew Zealand DeviceSamsung S10EOperating SystemAndroid 10 Spotify is displaying the wrong song title in the widget, top notification bar, and on the lock screen. It will get stuck on a song and will not update to any other song that ...

Visitor

Plan Premium Country New Zealand    Device Samsung S10E Operating System Android 10   Spotify is displaying the wrong song title in the widget, top notification bar, and on t...

MafeG

Spotify Legend

4411 Views

14 replies

2 likes

  • 4411 Views
  • 14 replies
  • 2 likes

Superuser Contribution why does the stream cut out all the time when walking down the street?

this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times in 30 minutes during the walk. anyone else complaini...

Gig Goer

this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times i...

Elena

Moderator

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

Liked Songs Album Empty and Cant Like/Dislike Songs

PlanPremiumCountryIreland DeviceSamsung Galaxy A20E My Question or IssueI got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since then, when I click on my 'Liked Songs' album either the app shuts down or its empt...

Visitor

Plan Premium Country Ireland   Device Samsung Galaxy A20E   My Question or Issue I got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since the...

Subhadeep

Music Fan

591 Views

3 replies

0 likes

Liked Songs Playlist
  • 591 Views
  • 3 replies
  • 0 likes

Superuser Contribution Programming my own APP.

PlanPremiumGermany Device(Samsung Galaxy 10e, Macbook Pro 2019)Operating System(iOS, Android, Windows 10,etc.) My Question or Issue Hello Spotify Developer Team, i have one question.I programming a little Audio App for the Animal World.For that i nee...

Visitor

Plan Premium Germany   Device (Samsung Galaxy 10e, Macbook Pro 2019) Operating System (iOS, Android, Windows 10,etc.)   My Question or Issue   Hello Spotify Developer Team, ...

Katerina

Spotify Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts dosent show

PlanPremiumCountry DeviceXiaomi redmi 9Operating SystemAndroid My Question or IssuePodcasts page dosent load, i tried reinstalling few times didnt work.

Newbie

Plan Premium Country   Device Xiaomi redmi 9 Operating System Android   My Question or Issue Podcasts page dosent load, i tried reinstalling few times didnt work. 

Katerina

Spotify Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is Huawei P30 lite is compatible with Spotify?

Hi ! I am trying to download Spotify app through Google Play in my Huawei P30 lite, but it says that the device is not compatible. I didn't have any problem with previous Huaweis, can anyone give me a hand with thi? Otherwise I will have to cancel my...

Visitor

Hi ! I am trying to download Spotify app through Google Play in my Huawei P30 lite, but it says that the device is not compatible. I didn't have any problem with previous Huaweis, can anyone give me ...

Alex

Spotify Legend

3241 Views

9 replies

0 likes

  • 3241 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can't copy the Shazam Tracks playlist or edit the track order

PlanPremiumCountry Device(Oneplus 6) Operating System(Android 10) My Question or IssueThe Shazam Playlist seems to allow itself to be edit and saves the edit successfully. But it doesn't actually reorder the music when returning to the playlist. Also...

Visitor

Plan Premium Country   Device (Oneplus 6)  Operating System (Android 10)    My Question or Issue The Shazam Playlist seems to allow itself to be edit and saves the edit ...

Mario

Spotify Legend

729 Views

3 replies

0 likes

edit
reorder
Reorder playlist
Shazam
  • 729 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android app says "No Internet available"

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 11 My Question or IssueI wanted to search a song and it kept failing by showing no results and showing the infobar claiming I have no internet. I'm not in offline mode. I did have intern...

Visitor

Plan Premium Country Canada Device Pixel 2 XL Operating System Android 11   My Question or Issue I wanted to search a song and it kept failing by showing no results and showing the inf...

Katerina

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suchoption nervt, findet nichts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slow in certain playlist's

PlanPremium CountryThe Netherlands DeviceSamsung Galaxy A30sOperating SystemAndroid 10So, normally playlist's work fine and aren't slow at all. Whenever I import songs from pc to a playlist on my phone and I scroll through the different songs it seem...

Visitor

Plan Premium  Country The Netherlands  Device Samsung Galaxy A30s Operating System Android 10 So, normally playlist's work fine and aren't slow at all. Whenever I import songs from ...

Mihail

Spotify Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant add to playlist

PlanFree trialCountryU.S.DeviceNote 10+Operating SystemAndroid Oreo My Question or IssueI just started an account and I want to make some playlists but I am having trouble. In my new playlists I try searching for songs and when I press the plus nothi...

Visitor

Plan Free trial Country U.S. Device Note 10+ Operating System Android Oreo   My Question or Issue I just started an account and I want to make some playlists but I am having troub...

Ivan

Spotify Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution why doesn't my spotify have the camera icon to scan codes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mihail

Spotify Legend

15539 Views

1 replies

1 likes

  • 15539 Views
  • 1 replies
  • 1 likes

Superuser Contribution music is fine but all podcasts are garbled

Hello.Out of the blue on my LG Stylus phone, all podcasts are completely garbled.Listening to music is fine. No change.Just the podcasts. I uninstalled Spotify, clean the storage data, shut down and re-power my phone, re-installed Spotify from Google...

Visitor

Hello. Out of the blue on my LG Stylus phone, all podcasts are completely garbled. Listening to music is fine. No change. Just the podcasts. I uninstalled Spotify, clean the storage data, shut dow...

Ivan

Spotify Legend

680 Views

1 replies

1 likes

  • 680 Views
  • 1 replies
  • 1 likes