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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375591 Views

541 replies

34 likes

Account
Free
  • 375591 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Artist profile is cropped to the left

PlanPremiumCountryMexicoDeviceMoto g(7) plusOperating SystemAndroidIssue:For some reason the profile picture of all my artists main page appears to be cropped to the left, leaving a black bar in their place.II already logged out and uninstalled the a...

Casual Listener

Plan Premium Country Mexico Device Moto g(7) plus Operating System Android Issue: For some reason the profile picture of all my artists main page appears to be cropped to the left, leaving ...

Mario

Spotify Legend

394 Views

1 replies

0 likes

"Artists page"
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution How will I know it's fixed?

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueThere is already several posts on here about my particular issue which is steering wheel buttons not working while android auto is open. I have complained ...

Regular

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android   My Question or Issue There is already several posts on here about my particular issue which is steer...

Ivan

Spotify Legend

1007 Views

3 replies

13 likes

  • 1007 Views
  • 3 replies
  • 13 likes

Superuser Contribution Music Undownloading

Hi allI've been having an issue with my downloaded music for the past week or so. I download a playlist the night/day before and will go to use it the next day only to come back from work the next day to find my music undownloaded with the playlist a...

Casual Listener

Hi all I've been having an issue with my downloaded music for the past week or so. I download a playlist the night/day before and will go to use it the next day only to come back from work the next ...

Mario

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please Help Android Now Playing Screen Issues

Country: USADevice: Samsung Galaxy Android Phone I have been a premium level member since about 2012 and am experiencing an issue. The Now Playing screen and bar do not sync with what I am playing and haven't for a couple of weeks now. If I have a so...

Newbie

Country: USA Device: Samsung Galaxy Android Phone   I have been a premium level member since about 2012 and am experiencing an issue.  The Now Playing screen and bar do not sync with wha...

Ivan

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still don't have access to my podcasts!

PlanPremiumCountryUKDeviceSamsung Galaxy S20Operating SystemAndroid 10 I am still having the issue of my podcasts not showing up as mentioned in this thread: https://community.spotify.com/t5/Ongoing-Issues/Android-Can-t-access-or-play-podcasts-in-You...

Regular

Plan Premium Country UK Device Samsung Galaxy S20 Operating System Android 10   I am still having the issue of my podcasts not showing up as mentioned in this thread:   https://c...

herorobot1

Regular

1926 Views

19 replies

0 likes

  • 1926 Views
  • 19 replies
  • 0 likes

Superuser Contribution Lyrics feature unavailablen on Android

PlanPremiumCountryMalaysiaDeviceSamsung A71Operating SystemAndroid 10 My Question or IssueMy account spotify does not have lyrics feature. It have this feature when i opened it on my windows but not using my android. I have uninstalled and installed ...

Visitor

Plan Premium Country Malaysia Device Samsung A71 Operating System Android 10   My Question or Issue My account spotify does not have lyrics feature. It have this feature when i opened ...

CarlosE

Spotify Legend

468 Views

1 replies

0 likes

Android
features
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphone not recognized by Spotify

PlanPremiumCountryItalyDeviceGalaxy 9+My Question or IssueOnce wireless headphones (Samsung Buds) have been paired, I can listen music from all apps (Tidal, Youtube, etc. etc.) except form Spotify... Spotify don't show them on available devices....wh...

Casual Listener

Plan Premium Country Italy Device Galaxy 9+ My Question or Issue Once wireless headphones (Samsung Buds) have been paired, I can listen music from all apps (Tidal, Youtube, etc. etc.) except f...

CarlosE

Spotify Legend

694 Views

2 replies

1 likes

  • 694 Views
  • 2 replies
  • 1 likes

Superuser Contribution Android won't download local files from windows

PlanPremiumCountryUnited StatesDeviceSamsung A51/WindowsOperating SystemAndroid 10/Windows 10 My Question or IssueAs the title says, I am unable to download the local files on my desktop to my phone. This was working a couple weeks ago on my old phon...

Casual Listener

Plan Premium Country United States Device Samsung A51/Windows Operating System Android 10/Windows 10   My Question or Issue As the title says, I am unable to download the local files o...

CarlosE

Spotify Legend

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Superuser Contribution Abrupt sound changes in app

PlanPremiumCountryUSADeviceMoto-Z4Operating SystemAndroid 10My Question or IssueWhenever I'm listening through the app with aux (haven't tried bluetooth, but bluetooth sucks), after about 5 mins of the music sounding fine, the bass totally cuts out a...

Newbie

Plan Premium Country USA Device Moto-Z4 Operating System Android 10 My Question or Issue Whenever I'm listening through the app with aux (haven't tried bluetooth, but bluetooth sucks), after...

Novy

Moderator

514 Views

1 replies

0 likes

Android
sound change
  • 514 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts broken

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssuePodcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On my phone, I'll hit play, the podcast audio will start, but the "now play...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue Podcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On...

Mihail

Spotify Legend

5662 Views

3 replies

0 likes

  • 5662 Views
  • 3 replies
  • 0 likes

Superuser Contribution Grouped Sonos speakers do not re-appear as connect targets after ungrouping (Android/Web, not iOS)

PlanPremiumCountryUSADeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueMy Spotify Android app no longer shows my Sonos speakers as a castable/connect target. From my iPad on the Spotify app, the missing speakers are correctly visible...

Casual Listener

Plan Premium Country USA Device Google Pixel 3 Operating System Android 11   My Question or Issue My Spotify Android app no longer shows my Sonos speakers as a castable/connect target....

CarlosE

Spotify Legend

1347 Views

3 replies

0 likes

  • 1347 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify + Musixmatch

PlanPremiumCountryMexicoDeviceHuawei Y9sOperating SystemAndroid My Question or IssueI can't see the lyrics section on my spotify, specifically on my cellphone and i have the lastest version of it, which is: 8.5.96.936I don't know if i have to wait a ...

Regular

  Plan Premium Country Mexico Device Huawei Y9s Operating System Android   My Question or Issue I can't see the lyrics section on my spotify, specifically on my cellphone and i h...

Novy

Moderator

1102 Views

5 replies

0 likes

  • 1102 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify is downloading music using celluar data even though option is turned off.

I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turned off on my phone. I have a Google pixel phone.

Newbie

I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turn...

Mihail

Spotify Legend

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs won't play and Liked Songs not appearing too

PlanPremiumCountryTaiwanDeviceHTC 10Operating SystemAndroid Oreo My Question or IssueOn Spotify mobile, I can no longer play any songs and my entire like songs playlist is completely gone. On desktop the problem doesn't exist. So far, I have done cle...

Music Fan

  Plan Premium Country Taiwan Device HTC 10 Operating System Android Oreo   My Question or Issue On Spotify mobile, I can no longer play any songs and my entire like songs p...

Mihail

Spotify Legend

1572 Views

9 replies

2 likes

  • 1572 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Crashing on all my Devices (PC & Android)

My Question or IssueHey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL my devices (I've tried two computers and an android ...

Casual Listener

My Question or Issue Hey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL...

CarlosE

Spotify Legend

2494 Views

7 replies

0 likes

all
Android
Crash
crashing
multiple devices
PC
Spotify
spotify crashing
Windows 10
  • 2494 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't log in on app

I can't log in on the app. Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in.I have uninstalled the app several times, i reset my phones network settings.I have a good internet...

Visitor

I can't log in on the app.  Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in. I have uninstalled the app several time...

Novy

Moderator

533 Views

1 replies

0 likes

Android App
  • 533 Views
  • 1 replies
  • 0 likes

[Android][Browse] Why is the search function not working

The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours

Visitor

The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours 

349 Views

0 replies

0 likes

Android
Browse
  • 349 Views
  • 0 replies
  • 0 likes

nao consigo ouvir músicas no Spotify

estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas.minhas músicas curtidas não aparecem e minhas outras playlist também não. meu perfil aparece com um nome estranho com números e letras. simplesmente n...

Visitor

estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas. minhas músicas curtidas não aparecem e  minhas outras playlist também não. meu perfil aparec...

Bittencourt

Spotify Star

1680 Views

1 replies

0 likes

  • 1680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android battery drain

PlanPremiumCountrySwedenDeviceAsus Zenfone 6Operating SystemAndroid 11 My Question or IssueSpotify battery consumption is really abnormal. It's been like this forever on multiple phones and Android versions. I have reinstalled multiple times. My norm...

Casual Listener

Plan Premium Country Sweden Device Asus Zenfone 6 Operating System Android 11   My Question or Issue Spotify battery consumption is really abnormal. It's been like this forever on mult...

Blingblaow

Composer

7667 Views

4 replies

0 likes

Android
battery
bug
consumption
drain
  • 7667 Views
  • 4 replies
  • 0 likes

Spotify won't work on Android Auto wireless

Plan PremiumCountry Ireland Device Oneplus 7tOperating System Android 10 My Question or IssueI just got a new car, Hyundai i20 2021 version, which has wireless Android Auto. Unfortunately Spotify won't work. I can open it and select a track but nothi...

Casual Listener

  Plan Premium Country Ireland   Device Oneplus 7t Operating System Android 10   My Question or Issue I just got a new car, Hyundai i20 2021 version, which has wirele...

mossief1965

Casual Listener

1212 Views

3 replies

0 likes

  • 1212 Views
  • 3 replies
  • 0 likes