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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390872 Views

545 replies

35 likes

Account
Free
  • 390872 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8160 Views

0 replies

7 likes

  • 8160 Views
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  • 7 likes

Superuser Contribution Cannot Play Songs, Queuing Songs Works Fine

PlanPremiumCountryUS DeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueSongs will not play when trying to play a song within my 'Liked Songs' playlist. Taping on the song does nothing, tapping on other songs does nothing. When I tap on 'S...

Music Fan

Plan Premium Country US   Device OnePlus 6 Operating System Android 10   My Question or Issue Songs will not play when trying to play a song within my 'Liked Songs' playlist. Tap...

Alex

Spotify Legend

1397 Views

9 replies

0 likes

  • 1397 Views
  • 9 replies
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[iOS][Your Library] Stop making me "love" a track, just because I downloaded the album!

why on earth would you assume I want a song marked as a favorite, just because I downloaded the album it is on? Please, stop doing that, it is extremely annoying!

Casual Listener

why on earth would you assume I want a song marked as a favorite, just because I downloaded the album it is on? Please, stop doing that, it is extremely annoying!

Billy-J

Spotify Star

662 Views

3 replies

0 likes

iOS
Your Library
  • 662 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not highlighted in green even when I'm playing songs inside that playlist

PlanPremium (Family)CountryAustraliaDeviceXiaomi Redmi Note 8TANDChromebook C425TA-H50183Operating SystemRedmi: MIUI Global 12.0.1 StableChromebook: Chrome OS Version 88.0.4324.109 (Official Build) (64-bit) My Question or IssueAs said in title and sh...

Casual Listener

Plan Premium (Family) Country Australia Device Xiaomi Redmi Note 8T AND Chromebook C425TA-H50183 Operating System Redmi: MIUI Global 12.0.1 Stable Chromebook: Chrome OS Version...

TheDreamLeaf

Casual Listener

1697 Views

2 replies

2 likes

  • 1697 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Can't like songs on mobile.

PlanPremiumCountryUSDeviceSamsung Galaxy S8+Operating SystemAndroid 9 Hi, I've been unable to like any songs on the mobile version of Spotify. I have premium. I even performed a clean reinstall of the app. I'm sure.When I'm on a song that's playing, ...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S8+ Operating System Android 9   Hi, I've been unable to like any songs on the mobile version of Spotify. I have premium. I even performed ...

CarlosE

Spotify Legend

4436 Views

5 replies

0 likes

  • 4436 Views
  • 5 replies
  • 0 likes

Superuser Contribution Progress Bar incorrectly displaying position

PlanPremiumCountry DeviceHuawei P20 ProOperating System(Android 10) My Question or IssueProgress bar when streaming to Amazon echo device incorrectly displays time progression. It always over reads so if you've only been listening for 10secs it says ...

Regular

Plan Premium Country   Device Huawei P20 Pro Operating System (Android 10)   My Question or Issue Progress bar when streaming to Amazon echo device incorrectly displays time progr...

Eni

Moderator

1798 Views

9 replies

0 likes

  • 1798 Views
  • 9 replies
  • 0 likes

Superuser Contribution App shows wrong track

PlanPremiumCountryATDevicePixel 2Operating SystemAndroid (latest) My Question or IssueAt some point the app will run into the following issue. Just now it was when I had a paused podcast open and started to shuffle one of my private playlists:- The m...

Casual Listener

Plan Premium Country AT Device Pixel 2 Operating System Android (latest)   My Question or Issue At some point the app will run into the following issue. Just now it was when I had a pa...

Alex

Spotify Legend

1051 Views

5 replies

2 likes

  • 1051 Views
  • 5 replies
  • 2 likes

Superuser Contribution How do I COMPLETELY shut down Spotify and prevent it from automatically resuming music playback?

So I recently got a pair of Samsung's Galaxy Buds Pro to use with my Galaxy S20+, and I am having a problem with Spotify that I cannot find a solution to. Problem:Even if I close the Spotify app from my Galaxy S20's task manager so that it is no long...

Visitor

So I recently got a pair of Samsung's Galaxy Buds Pro to use with my Galaxy S20+, and I am having a problem with Spotify that I cannot find a solution to.   Problem: Even if I close the Spot...

Alex

Spotify Legend

1990 Views

1 replies

0 likes

Android
  • 1990 Views
  • 1 replies
  • 0 likes

My Playlists keep re-downloading!!!!

PlanPremiumCountryEgyptDeviceXiomi Poco X1Operating SystemAndroid My Question or IssueHey, I've recently got a new phone and my Playlists keep re-downloading every 3 days. I tried reinstalling the app and clearing its data/cache but nothing seems to ...

Casual Listener

Plan Premium Country Egypt Device Xiomi Poco X1 Operating System Android    My Question or Issue Hey, I've recently got a new phone and my Playlists keep re-downloading every 3 da...

Yousef3

Casual Listener

486 Views

2 replies

1 likes

  • 486 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't see the lyrics

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

CarlosE

Spotify Legend

485 Views

1 replies

0 likes

lyrics
  • 485 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Spotify Refuses to Load In Any Artist Pages

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy S7+Operating SystemAndroid 11 My Question or IssueTo sum it up: ever since I've switched from a Huawei Mediapad to a Samsung Galaxy S7+, Spotify has been refusing to load in any artist pages at all. I...

Regular

Plan Free Country United Kingdom Device Samsung Galaxy S7+ Operating System Android 11   My Question or Issue To sum it up: ever since I've switched from a Huawei Mediapad to a Samsung...

CarlosE

Spotify Legend

992 Views

8 replies

0 likes

  • 992 Views
  • 8 replies
  • 0 likes

[Android][Other] Something went wrong

Spoiler (Highlight to read)JjJjKo$omko ya welad el 3ar$ Bey2oli something went wrong Ya sherka 5awwwalaat mesh 3aref adfa3Thanks

Visitor

Jj Ko$omko ya welad el 3ar$  Bey2oli something went wrong  Ya sherka 5awwwalaat mesh 3aref adfa3 Thanks

290 Views

0 replies

0 likes

Android
Other
  • 290 Views
  • 0 replies
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Superuser Contribution Android Auto Phone as display, Bluetooth controls not working

PlanPremiumCountryUnited KingdomDeviceXiaomi Mi8, Pixel 4a (5G)Operating SystemAndroid 10, Android 11 My Question or IssueOn my previous and new phone, the Bluetooth controls will not work, only volume. Play/pause, skip forward and back will not work...

Casual Listener

Plan Premium Country United Kingdom Device Xiaomi Mi8, Pixel 4a (5G) Operating System Android 10, Android 11   My Question or Issue On my previous and new phone, the Bluetooth controls...

Novy

Moderator

907 Views

3 replies

0 likes

android auto
bluetooth
Media Controls as
  • 907 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution App on Android Device Not Loading Properly Most Times

PlanDuo/ PremiumCountryNorth AmericaDeviceSamsung Galaxy S20+Operating SystemAndroid 11 My Question or IssueI've noticed that in the last 6 months or so that the Spotify App has become increasingly difficult to load/play music properly. Just this mor...

Regular

Plan Duo/ Premium Country North America Device Samsung Galaxy S20+ Operating System Android 11   My Question or Issue I've noticed that in the last 6 months or so that the Spotify App ...

slang7777

Regular

2748 Views

11 replies

0 likes

  • 2748 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution [huawei y6 2019] Music stops playing when phone screen is locked

PlanPremiumCountryGermany Device(huawei y6 2019)Operating System(Android) My Question or IssueThreadtitle say all. Please help. I need Music on my Way's

Visitor

Plan Premium Country Germany   Device (huawei y6 2019) Operating System (Android)   My Question or Issue Threadtitle say all. Please help. I need Music on my Way's

Mihail

Spotify Legend

7053 Views

4 replies

2 likes

  • 7053 Views
  • 4 replies
  • 2 likes

2 different devices

Playlists in different order on different devices. I use 2 phones to listenIPhone 8 and S7 edge Use laptop to re order the playlists Laptop shows playlists in same order as IPhone but the galaxy phone has playlists in a different order and some old p...

Casual Listener

Playlists in different order on different devices.   I use 2 phones to listen IPhone 8 and S7 edge   Use laptop to re order the playlists   Laptop shows playlists in same order ...

Emilia_8

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can people who were in my group session now view my secret playlists ?

PlanPremium for StudentsCountryIndiaDeviceHonor Play (2018)Operating SystemAndroid 9 Pie My Question or IssueI started a group session with a friend and played songs from a secret playlist I made. As far as I know, Spotify only shows them the song na...

Visitor

Plan Premium for Students Country India Device Honor Play (2018) Operating System Android 9 Pie   My Question or Issue I started a group session with a friend and played songs from a s...

Mihail

Spotify Legend

1642 Views

1 replies

0 likes

Group Session
Premium for Students
secret playlists
  • 1642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current song is not whats playing, now playing is stuck on a different track. This was supposedly fi

Current song is not whats playing, now playing is stuck on a different track. This was supposedly fixed but not on my phone. Updated app today, not helping. Galaxy S7. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)O...

Newbie

Current song is not whats playing, now playing is stuck on a different track. This was supposedly fixed but not on my phone. Updated app today, not helping. Galaxy S7.        ...

Ivan

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden songs lost after reinstall

After a reinstall, i have now lost all the songs I had hidden. Very annoying, as I had taken a long time to trim down hundreds of albums so i didnt have to listen songs i didn't like. How do I bring back hidden songs? Twice Spotify has done this, fir...

Regular

After a reinstall, i have now lost all the songs I had hidden. Very annoying, as I had taken a long time to trim down hundreds of albums so i didnt have to listen songs i didn't like. How do I bring ...

Novy

Moderator

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playing songs

I have a free plan, my device is a Huawei p30 lite and operating system is EMUI 10.0.0, Android version is 10. When I play a song on Spotify, it changes to another song that is not in queue or I the Playlist I'm playing. It plays a song from another ...

Visitor

I have a free plan, my device is a Huawei p30 lite and operating system is EMUI 10.0.0, Android version is 10. When I play a song on Spotify, it changes to another song that is not in queue or I the ...

CarlosE

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all hidden songs

PlanPremium TrialCountryUSADeviceLG V30 and nVidia sheild tabletOperating System(Android 9 & 8 ) My Question or IssueI mostly listen to "Spotify made" playlists or Artist radio playlists. I often will listen to one on repeat all day. I like songs i l...

Regular

Plan Premium Trial Country USA Device LG V30 and nVidia sheild tablet Operating System (Android 9 & 8 )   My Question or Issue I mostly listen to "Spotify made" playlists or Artist...

simpo1000000

Regular

1686 Views

10 replies

1 likes

  • 1686 Views
  • 10 replies
  • 1 likes