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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840047 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840047 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
  • 0 likes
  • 13654 Views
  • 1 replies
  • 0 likes

Can't Access Context Menu

PlanPremiumCountryUnited States DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueI recently lost the ability to access the context menu for a track (to add it to a playlist, add it to queue, etc.) by pressing and holding the tr...

  • Casual Listener
  • Plan Premium Country United States   Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue I recently lost the ability to access the context menu for...
  • 448 Views
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  • 448 Views
  • 0 replies
  • 0 likes

DOWNLOADED SONGS AT ALBUM VIEW

My Question or IssueMy issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or solution?

  • Visitor
  • My Question or Issue My issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or soluti...
  • OneByBoo
  • Community Legend
  • 972 Views
  • 3 replies
  • 0 likes
  • 972 Views
  • 3 replies
  • 0 likes

"cant improve radio try later" massge

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 161 Views
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  • Radio
  • 161 Views
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Superuser Contribution Unable to view only downloaded artists/albums in My Library

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueIn the most recent version of Spotify, I cannot easily sort my downloads by artist, only by Album, which is much more inconvenient, meaning I have to sift through ...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android   My Question or Issue In the most recent version of Spotify, I cannot easily sort my downloads by artist, onl...
  • brooks29
  • Regular
  • 2287 Views
  • 8 replies
  • 4 likes
  • 2287 Views
  • 8 replies
  • 4 likes

Adding local files FROM Android

Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app.

  • Casual Listener
  • Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app. 
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  • 124 Views
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Spotify crashing

PlanPremiumCountryUKDeviceSony Xperia XZ3Operating SystemAndroid Pie My Question or IssueHi everyone. Would really be grateful for some help. Over the last few months my Spotify app has been getting progressively slower to the point where it can take...

  • Regular
  • Plan Premium Country UK Device Sony Xperia XZ3 Operating System Android Pie   My Question or Issue Hi everyone. Would really be grateful for some help.   Over the last few month...
  • Luan
  • Spotify Star
  • 3955 Views
  • 8 replies
  • 0 likes
  • Android
    Crash
    force close
  • 3955 Views
  • 8 replies
  • 0 likes

Spotify Connect to Sonos not working in one account of Family Premium

Plan Premium FamilyCountry GermanyDevice AnyOperating System Any We are running a setup with several Sonos speakers and connect from different devices (Iphone/Mac/Android) via Spotify Connect.Although the different Sonos Speakers are shown in the Son...

  • Casual Listener
  •   Plan Premium Family Country Germany Device Any Operating System Any   We are running a setup with several Sonos speakers and connect from different devices (Ipho...
  • Luan
  • Spotify Star
  • 3619 Views
  • 5 replies
  • 1 likes
  • 3619 Views
  • 5 replies
  • 1 likes

Problems logging in on Android Spotify app

PlanFreeCountryUSADeviceMoto X4Operating SystemAndroid 9 My Question or IssueOk, so my problem started when I opened the Spotify app on my phone one day and I was logged out. I saw this as no big deal and tried signing in under my account but it told...

  • Visitor
  • Plan Free Country USA Device Moto X4 Operating System Android 9   My Question or Issue Ok, so my problem started when I opened the Spotify app on my phone one day and I was logged out....
  • OneByBoo
  • Community Legend
  • 1146 Views
  • 1 replies
  • 0 likes
  • 1146 Views
  • 1 replies
  • 0 likes

Cast not working to Chromecast audio

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated Spotify this morning and still nothing.UKOneplus3CCA...

  • Casual Listener
  • Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated S...
  • 168 Views
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  • 168 Views
  • 0 replies
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Spotify Connect - Android App - Fail to Stream

PlanPremiumCountryAustrallisDeviceGalaxy Note 10+Operating SystemOreo My Question or IssueI have a Denon HEOS 2 receiver which supports Spotify Connect. I'm able to view the device on my Android phone under "Connect to a device". However, when I try ...

  • Newbie
  •   Plan Premium Country Australlis Device Galaxy Note 10+ Operating System Oreo   My Question or Issue I have a Denon HEOS 2 receiver which supports Spotify Connect.   I'm ...
  • markryder53
  • Newbie
  • 312 Views
  • 1 replies
  • 0 likes
  • Android
    spotify connect
  • 312 Views
  • 1 replies
  • 0 likes

Spotify breaks immersive mode on android 10

DevicePixel 4XLOperating SystemAndroid 10/Q My Question or IssueSpotify breaks the immersive mode on my android device, and it's really annoying.The immersive mode is basically the "fullscreen" mode, that automatically activates for fullscreen apps, ...

  • Newbie
  • Device Pixel 4XL Operating System Android 10/Q   My Question or Issue Spotify breaks the immersive mode on my android device, and it's really annoying. The immersive mode is basically the...
  • 1294 Views
  • 0 replies
  • 0 likes
  • 1294 Views
  • 0 replies
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Synced icon disappeared in album view with last update

Hi, I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Playlist view though. Is that a bug or a new behavior to be expe...

  • Regular
  • Hi,   I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Play...
  • user-removed
  • Not applicable
  • 3751 Views
  • 4 replies
  • 1 likes
  • 3751 Views
  • 4 replies
  • 1 likes

Album Shows Up in Google Search but Won't Play in App

Hi!I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I click the link to play it in the app, the album shows up ...

  • Visitor
  • Hi! I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I ...
  • 922 Views
  • 0 replies
  • 0 likes
  • 922 Views
  • 0 replies
  • 0 likes

FITBIT VERSA

Plan PremiumCountry usaDevice Samsung S8, FITbit VERSAOperating SystemAndroidFITBIT32.68.9.15My Question or IssueThe spotify widget does not launch within the fitbit versa (1/"original").i've installed and reinstalled the application on my phone and ...

  • Casual Listener
  • Plan Premium Country usa Device Samsung S8, FITbit VERSA Operating System Android FITBIT32.68.9.15 My Question or Issue The spotify widget does not launch within the fitbit versa (1/"origi...
  • 1132 Views
  • 0 replies
  • 0 likes
  • Fitbit
  • 1132 Views
  • 0 replies
  • 0 likes

Versa 2 + pixel 2 Spotify HR

PlanPremiumCountryUnited StatesDevicePixel 2 and Fitbit versa 2Operating SystemAndroid 10 My Question or IssueI keep trying to connect Spotify to my Fitbit versa 2. I've uninstalled/reinstalled the app, restarted both the phone and watch as well as h...

  • Casual Listener
  • Plan Premium Country United States Device Pixel 2 and Fitbit versa 2 Operating System Android 10   My Question or Issue I keep trying to connect Spotify to my Fitbit versa 2. I've unin...
  • bluemymind
  • Casual Listener
  • 3500 Views
  • 3 replies
  • 1 likes
  • 3500 Views
  • 3 replies
  • 1 likes

App is not loading on Moto G6 Plus

PlanPremiumCountryGermanyDeviceMotorola Moto G6 PlusOperating SystemAndroid 9 My Question or IssueSince at least one month i can't use the Spotify App cause it's very slow and the loading times are way too long. I've reinstalled the App about 4 times...

  • Casual Listener
  • Plan Premium Country Germany Device Motorola Moto G6 Plus Operating System Android 9   My Question or Issue Since at least one month i can't use the Spotify App cause it's very slow an...
  • Luan
  • Spotify Star
  • 2881 Views
  • 3 replies
  • 0 likes
  • 2881 Views
  • 3 replies
  • 0 likes

Lock screen controls

PlanFree/PremiumCountry DeviceSamsung Galaxy S10 plusOperating SystemAndroid 9 My Question or IssueI know this topic has been discussed ad nauseum, however I'm still having issues. Seems like I've narrowed it down, at least on my device. The lock scr...

  • Casual Listener
  • Plan Free/Premium Country   Device Samsung Galaxy S10 plus Operating System Android 9   My Question or Issue I know this topic has been discussed ad nauseum, however I'm still hav...
  • Warrior75
  • Casual Listener
  • 1576 Views
  • 1 replies
  • 0 likes
  • bluetooth
    controls
    lock screen
    pause
    Play
  • 1576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank Homepage

PlanPremiumCountryIrelandDeviceOnePlus 6Operating SystemAndroid Pie, Windows 10 My Question or IssueMy homepage on both my android app and desktop have both gone blank, no options to do anything. The desktop says please try again but thats it.None of...

  • Newbie
  •   Plan Premium Country Ireland Device OnePlus 6 Operating System Android Pie, Windows 10   My Question or Issue My homepage on both my android app and desktop have both gone blan...
  • stefabolous
  • Regular
  • 3883 Views
  • 4 replies
  • 0 likes
  • 3883 Views
  • 4 replies
  • 0 likes

Next Song action Tasker bug

PlanPremiumCountryFranceDeviceOnePlus 3TOperating SystemAndroid Pie My Question or IssueHi everyone, I am having a bit of an issue with using Spotify with Tasker or a Flic Button (Flic is a Bluetooth button used for automating tasks, I stuck one to m...

  • Newbie
  • Plan Premium Country France Device OnePlus 3T Operating System Android Pie   My Question or Issue Hi everyone,   I am having a bit of an issue with using Spotify with Tasker or ...
  • 1074 Views
  • 0 replies
  • 0 likes
  • 1074 Views
  • 0 replies
  • 0 likes

downloaded playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid 9My Question or IssueI have a quick question about downloaded playlists. Can Spotify play automaticly offline a downloaded playlist even if my data is active? The reason is that it...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue I have a quick question about downloaded playlists. Can Spotify play automaticly offline a...
  • 896 Views
  • 0 replies
  • 0 likes
  • 896 Views
  • 0 replies
  • 0 likes

Env: prod