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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4805 Views

0 replies

6 likes

  • 4805 Views
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Solved!!Superuser Contribution No option for 'offline' listening

PlanFreeCountryCanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueOn my Spotify app, there is no option to go offline, so even downloaded episodes have been using my data. Very frustrating and I can't find the option anywhere.

Casual Listener

Plan Free Country Canada Device LG G4 Operating System Android 6.0 My Question or Issue On my Spotify app, there is no option to go offline, so even downloaded episodes have been using my da...

CarlosE

Spotify Legend

648 Views

3 replies

0 likes

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Superuser Contribution Album including songs which are not part of the album

PlanFreeCountryCanada DeviceSamsung Galaxy S10e (Phone)Samsung Galaxy Tab A 2016 (Tablet) Operating SystemAndroid 10 (Phone)Android 8.1 (Tablet) My Question or IssueWhen I navigate to an album in Spotify on my phone, the album is shown as including a...

Casual Listener

Plan Free Country Canada   Device Samsung Galaxy S10e (Phone) Samsung Galaxy Tab A 2016 (Tablet)   Operating System Android 10 (Phone) Android 8.1 (Tablet)   My Question o...

Novy

Moderator

609 Views

3 replies

0 likes

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Superuser Contribution App drastically backwards in the last 6 months

Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account.Top issues I'm experiencing.* Songs / Podcasts stop playing for no reason - definitely no...

Casual Listener

Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account. Top issues I'm experiencing. * So...

CarlosE

Spotify Legend

1230 Views

4 replies

1 likes

bug
stability
  • 1230 Views
  • 4 replies
  • 1 likes

Superuser Contribution Data Usage/Playing on Device Other Devices

I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the "Offline Mode" but then I cannot play to the other ...

Visitor

I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the ...

Eni

Moderator

1195 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Wrapped 2020 story not showing up

PlanPremiumCountrynetherlands Device(Samsung Galaxy 20)Operating System(Android) My Question or IssueI still am not able to see my stats and story, I can find the playlist but not the story.i already tried the animation, logging in and out, updating,...

Visitor

  Plan Premium Country netherlands   Device (Samsung Galaxy 20) Operating System (Android)   My Question or Issue I still am not able to see my stats and story, I can find ...

Eni

Moderator

1024 Views

1 replies

0 likes

Help
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Superuser Contribution JRE won't play. Won't even open. No errors or messages

PlanFreeCountryUSADeviceSamsung Galaxy Note tab 10.1 My Question or IssueJRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-installed Spotify.

Visitor

Plan Free Country USA Device Samsung Galaxy Note tab 10.1   My Question or Issue JRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-install...

Ivan

Spotify Legend

558 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution How to get the Spotify Premium at Modfyp for Android?

Hello community,I currently use Spotify Modfyp on my Android phone, but when I want to get access to the premium features, I can't. How do I get Premium?

Newbie

Hello community, I currently use Spotify Modfyp on my Android phone, but when I want to get access to the premium features, I can't. How do I get Premium?

Jeremy

Spotify Legend

2268 Views

1 replies

0 likes

  • 2268 Views
  • 1 replies
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Superuser Contribution Audio Bug (Realme C3)

PlanPremiumCountryEcuadorDeviceRealme C3Operating SystemAndroid 10 My Question or IssueI've been having issues with the audio on Spotify. Every time I start to listen to a song the sound quality is really bad (low volume). It's weird because when I o...

Casual Listener

  Plan Premium Country Ecuador Device Realme C3 Operating System Android 10   My Question or Issue I've been having issues with the audio on Spotify. Every time I start to listen...

Eni

Moderator

1065 Views

3 replies

0 likes

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Superuser Contribution local files not playing

PlanPremiumCountryUKDeviceSamsung A21sOperating System Android My Question or Issuesometimes spotify doesn't have the certain songs i like so i have to download it from kissvk.com (website for downloading music from VK). recently i found out about "l...

Casual Listener

Plan Premium Country UK Device Samsung A21s Operating System  Android    My Question or Issue sometimes spotify doesn't have the certain songs i like so i have to download it...

CarlosE

Spotify Legend

410 Views

2 replies

0 likes

  • 410 Views
  • 2 replies
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Podcast sort/filter options empty in podcast episode list after app was in the background

PlanPremiumCountryAustriaDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Issue (Bug)In every podcast episode view is the sort/filter list empty, after the app goes in the background. If the app is in the foreground again, I have to go back to a ...

Visitor

Plan Premium Country Austria Device Samsung Galaxy S9 Operating System Android 10   My Issue (Bug) In every podcast episode view is the sort/filter list empty, after the app goes in th...

410 Views

0 replies

1 likes

background
episodes
filter
list
podcast
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Superuser Contribution Random songs being liked, and albums being added.

PlanpremiumCountryCanadaDevicegoogle pixel 4Operating SystemAndroid My Question or Issue: I have a few issues currently,1:Random songs are being added to my liked list. These are random sogs from artists and genres I have never listened to. 2:A few r...

Newbie

Plan premium Country Canada Device google pixel 4 Operating System Android   My Question or Issue: I have a few issues currently, 1:Random songs are being added to my liked list. These...

Ivan

Spotify Legend

818 Views

1 replies

0 likes

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  • 1 replies
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[Android][Other] play from phone speakers whilst headphones plugged in

Hey, Is there a way that I can listen to Spotify through the phones speakers whilst my headphones are plugged in? I use a headset at work so need them plugged in to answer calls quickly but I like to listen to Spotify through my phone as the music cu...

Newbie

Hey,    Is there a way that I can listen to Spotify through the phones speakers whilst my headphones are plugged in?   I use a headset at work so need them plugged in to answer cal...

459 Views

0 replies

0 likes

Android
Other
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Superuser Contribution Voice Search

Does anyone know how to disable the new feature where it screams back at you the thing you just asked it to search, and then autoplays the first result? For example: If I click the microphone button and say: "Heart of a Dragon", before today it would...

Casual Listener

Does anyone know how to disable the new feature where it screams back at you the thing you just asked it to search, and then autoplays the first result?   For example: If I click the microphon...

Eni

Moderator

381 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Explicit songs not playing on galaxy Watch

PlanPremiumCountryUKDeviceSamsung Galaxy Note 20 Ultra & Samsung Galaxy WatchOperating SystemOne Ui 3 & Tizen My Question or IssueHi, my original issue was that not all of my own curated playlist would download onto my Galaxy Watch, but after followi...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy Note 20 Ultra & Samsung Galaxy Watch Operating System One Ui 3 & Tizen   My Question or Issue Hi, my original issue was that not a...

Eni

Moderator

792 Views

5 replies

0 likes

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Superuser Contribution random/shuffle play

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueIn my app I choosed to listen a playlist in random order (shuffle play). I also can see the next songs that will played after and use "go back" button to lis...

Roadie

Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8   My Question or Issue In my app I choosed to listen a playlist in random order (shuffle play). I also c...

Novy

Moderator

772 Views

3 replies

0 likes

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Solved!!Superuser Contribution [Android] Car View missing under Settings

Hi there. I have always used the car mode, since Friday last week it isn't working - I haven't changed any settings at all that I know of. The car mode in Spotify is not even there anymore? I use an Android and I connect to a bluetooth device in my c...

Casual Listener

Hi there. I have always used the car mode, since Friday last week it isn't working - I haven't changed any settings at all that I know of. The car mode in Spotify is not even there anymore? I use a...

Denis29

Gig Goer

29489 Views

93 replies

34 likes

Android
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Superuser Contribution Spotify Lyrics not working on android

PlanPremiumCountryIndiaDeviceOppo Realme 2 ProOperating SystemAndroid 10My Question or Issue:HelloI am a spotify user and just bought the premium version. After using it for some time, i noticed that the lyrics were not appearing under the song's wal...

Visitor

Plan Premium Country India Device Oppo Realme 2 Pro Operating System Android 10 My Question or Issue: Hello I am a spotify user and just bought the premium version. After using it for some ...

Alex

Spotify Legend

863 Views

1 replies

2 likes

lyrics
Spotify India
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Superuser Contribution barra preta inferior no meu spotify web

Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.

Casual Listener

Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.

Novy

Moderator

727 Views

1 replies

1 likes

  • 727 Views
  • 1 replies
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Superuser Contribution How to play songs by a particular artist in my playlist?

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

Visitor

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

Ver

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
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Superuser Contribution Bluetooth skipping tracks stopped working on Auto

PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 + Android Auto (for phone screens) My Question or IssueFrom last update skipping tracks using bluetooth controller stopped working when Android Auto is running. Still working w...

Music Fan

  Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 11 + Android Auto (for phone screens)   My Question or Issue From last update skipping tracks usin...

12172627978

Casual Listener

2043 Views

8 replies

7 likes

  • 2043 Views
  • 8 replies
  • 7 likes