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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375716 Views

541 replies

34 likes

Account
Free
  • 375716 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7536 Views

0 replies

7 likes

  • 7536 Views
  • 0 replies
  • 7 likes

Superuser Contribution Progress Bar incorrectly displaying position

PlanPremiumCountry DeviceHuawei P20 ProOperating System(Android 10) My Question or IssueProgress bar when streaming to Amazon echo device incorrectly displays time progression. It always over reads so if you've only been listening for 10secs it says ...

Regular

Plan Premium Country   Device Huawei P20 Pro Operating System (Android 10)   My Question or Issue Progress bar when streaming to Amazon echo device incorrectly displays time progr...

Eni

Moderator

1710 Views

9 replies

0 likes

  • 1710 Views
  • 9 replies
  • 0 likes

Superuser Contribution App shows wrong track

PlanPremiumCountryATDevicePixel 2Operating SystemAndroid (latest) My Question or IssueAt some point the app will run into the following issue. Just now it was when I had a paused podcast open and started to shuffle one of my private playlists:- The m...

Casual Listener

Plan Premium Country AT Device Pixel 2 Operating System Android (latest)   My Question or Issue At some point the app will run into the following issue. Just now it was when I had a pa...

Alex

Spotify Legend

1000 Views

5 replies

2 likes

  • 1000 Views
  • 5 replies
  • 2 likes

Superuser Contribution How do I COMPLETELY shut down Spotify and prevent it from automatically resuming music playback?

So I recently got a pair of Samsung's Galaxy Buds Pro to use with my Galaxy S20+, and I am having a problem with Spotify that I cannot find a solution to. Problem:Even if I close the Spotify app from my Galaxy S20's task manager so that it is no long...

Visitor

So I recently got a pair of Samsung's Galaxy Buds Pro to use with my Galaxy S20+, and I am having a problem with Spotify that I cannot find a solution to.   Problem: Even if I close the Spot...

Alex

Spotify Legend

1171 Views

1 replies

0 likes

Android
  • 1171 Views
  • 1 replies
  • 0 likes

My Playlists keep re-downloading!!!!

PlanPremiumCountryEgyptDeviceXiomi Poco X1Operating SystemAndroid My Question or IssueHey, I've recently got a new phone and my Playlists keep re-downloading every 3 days. I tried reinstalling the app and clearing its data/cache but nothing seems to ...

Casual Listener

Plan Premium Country Egypt Device Xiomi Poco X1 Operating System Android    My Question or Issue Hey, I've recently got a new phone and my Playlists keep re-downloading every 3 da...

Yousef3

Casual Listener

460 Views

2 replies

1 likes

  • 460 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't see the lyrics

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

CarlosE

Spotify Legend

472 Views

1 replies

0 likes

lyrics
  • 472 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Spotify Refuses to Load In Any Artist Pages

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy S7+Operating SystemAndroid 11 My Question or IssueTo sum it up: ever since I've switched from a Huawei Mediapad to a Samsung Galaxy S7+, Spotify has been refusing to load in any artist pages at all. I...

Regular

Plan Free Country United Kingdom Device Samsung Galaxy S7+ Operating System Android 11   My Question or Issue To sum it up: ever since I've switched from a Huawei Mediapad to a Samsung...

CarlosE

Spotify Legend

947 Views

8 replies

0 likes

  • 947 Views
  • 8 replies
  • 0 likes

[Android][Other] Something went wrong

Spoiler (Highlight to read)JjJjKo$omko ya welad el 3ar$ Bey2oli something went wrong Ya sherka 5awwwalaat mesh 3aref adfa3Thanks

Visitor

Jj Ko$omko ya welad el 3ar$  Bey2oli something went wrong  Ya sherka 5awwwalaat mesh 3aref adfa3 Thanks

281 Views

0 replies

0 likes

Android
Other
  • 281 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android Auto Phone as display, Bluetooth controls not working

PlanPremiumCountryUnited KingdomDeviceXiaomi Mi8, Pixel 4a (5G)Operating SystemAndroid 10, Android 11 My Question or IssueOn my previous and new phone, the Bluetooth controls will not work, only volume. Play/pause, skip forward and back will not work...

Casual Listener

Plan Premium Country United Kingdom Device Xiaomi Mi8, Pixel 4a (5G) Operating System Android 10, Android 11   My Question or Issue On my previous and new phone, the Bluetooth controls...

Novy

Moderator

873 Views

3 replies

0 likes

android auto
bluetooth
Media Controls as
  • 873 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution App on Android Device Not Loading Properly Most Times

PlanDuo/ PremiumCountryNorth AmericaDeviceSamsung Galaxy S20+Operating SystemAndroid 11 My Question or IssueI've noticed that in the last 6 months or so that the Spotify App has become increasingly difficult to load/play music properly. Just this mor...

Regular

Plan Duo/ Premium Country North America Device Samsung Galaxy S20+ Operating System Android 11   My Question or Issue I've noticed that in the last 6 months or so that the Spotify App ...

slang7777

Regular

2681 Views

11 replies

0 likes

  • 2681 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution [huawei y6 2019] Music stops playing when phone screen is locked

PlanPremiumCountryGermany Device(huawei y6 2019)Operating System(Android) My Question or IssueThreadtitle say all. Please help. I need Music on my Way's

Visitor

Plan Premium Country Germany   Device (huawei y6 2019) Operating System (Android)   My Question or Issue Threadtitle say all. Please help. I need Music on my Way's

Mihail

Spotify Legend

7004 Views

4 replies

2 likes

  • 7004 Views
  • 4 replies
  • 2 likes

2 different devices

Playlists in different order on different devices. I use 2 phones to listenIPhone 8 and S7 edge Use laptop to re order the playlists Laptop shows playlists in same order as IPhone but the galaxy phone has playlists in a different order and some old p...

Casual Listener

Playlists in different order on different devices.   I use 2 phones to listen IPhone 8 and S7 edge   Use laptop to re order the playlists   Laptop shows playlists in same order ...

Emilia_8

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can people who were in my group session now view my secret playlists ?

PlanPremium for StudentsCountryIndiaDeviceHonor Play (2018)Operating SystemAndroid 9 Pie My Question or IssueI started a group session with a friend and played songs from a secret playlist I made. As far as I know, Spotify only shows them the song na...

Visitor

Plan Premium for Students Country India Device Honor Play (2018) Operating System Android 9 Pie   My Question or Issue I started a group session with a friend and played songs from a s...

Mihail

Spotify Legend

1627 Views

1 replies

0 likes

Group Session
Premium for Students
secret playlists
  • 1627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current song is not whats playing, now playing is stuck on a different track. This was supposedly fi

Current song is not whats playing, now playing is stuck on a different track. This was supposedly fixed but not on my phone. Updated app today, not helping. Galaxy S7. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)O...

Newbie

Current song is not whats playing, now playing is stuck on a different track. This was supposedly fixed but not on my phone. Updated app today, not helping. Galaxy S7.        ...

Ivan

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden songs lost after reinstall

After a reinstall, i have now lost all the songs I had hidden. Very annoying, as I had taken a long time to trim down hundreds of albums so i didnt have to listen songs i didn't like. How do I bring back hidden songs? Twice Spotify has done this, fir...

Regular

After a reinstall, i have now lost all the songs I had hidden. Very annoying, as I had taken a long time to trim down hundreds of albums so i didnt have to listen songs i didn't like. How do I bring ...

Novy

Moderator

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playing songs

I have a free plan, my device is a Huawei p30 lite and operating system is EMUI 10.0.0, Android version is 10. When I play a song on Spotify, it changes to another song that is not in queue or I the Playlist I'm playing. It plays a song from another ...

Visitor

I have a free plan, my device is a Huawei p30 lite and operating system is EMUI 10.0.0, Android version is 10. When I play a song on Spotify, it changes to another song that is not in queue or I the ...

CarlosE

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all hidden songs

PlanPremium TrialCountryUSADeviceLG V30 and nVidia sheild tabletOperating System(Android 9 & 8 ) My Question or IssueI mostly listen to "Spotify made" playlists or Artist radio playlists. I often will listen to one on repeat all day. I like songs i l...

Regular

Plan Premium Trial Country USA Device LG V30 and nVidia sheild tablet Operating System (Android 9 & 8 )   My Question or Issue I mostly listen to "Spotify made" playlists or Artist...

simpo1000000

Regular

1604 Views

10 replies

1 likes

  • 1604 Views
  • 10 replies
  • 1 likes

Superuser Contribution Unable To Play Songs

PlanFreeCountryPhilippines My Question or Issue I am unable to play any songs on my android phone, everytime I try to play a song, it's stuck on 0:00 which makes me unable to listen to music. I tried restarting the app, reinstalling the app and resta...

Regular

Plan Free Country Philippines   My Question or Issue   I am unable to play any songs on my android phone, everytime I try to play a song, it's stuck on 0:00 which makes me unable to ...

CarlosE

Spotify Legend

1201 Views

9 replies

0 likes

  • 1201 Views
  • 9 replies
  • 0 likes

[Android][Other] Constant Crashing

On both my Galaxy S9 and my Windows 10 PC Spotify crashes after roughly 2 to 3 minutes. It doesn't matter if a song is playing or not the app will just crash. This happens roughly once every few days and the only solution is to completely uninstall a...

Newbie

On both my Galaxy S9 and my Windows 10 PC Spotify crashes after roughly 2 to 3 minutes. It doesn't matter if a song is playing or not the app will just crash. This happens roughly once every few days...

321 Views

0 replies

0 likes

Android
Other
  • 321 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify has removed the option to listen to songs of a selected artist in your own playlists

PlanPremiumCountryUKDeviceSamsung Galaxy S21Operating SystemAndroid Oreo My Question or IssuePreviously in my library of playlists, I could search for an artist, and shuffle those songs of theirs in my pre-created playlist. For example, I have severa...

Newbie

  Plan Premium Country UK Device Samsung Galaxy S21 Operating System Android Oreo   My Question or Issue Previously in my library of playlists, I could search for an artist,...

Mario

Spotify Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting the option to watch an ad for 30 minutes of uninterrupted listening

PlanFreeCountryIndiaDeviceNokia 7.1Operating SystemAndroid 10 My Question or IssueI used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads are played after just 3 songs.

Regular

Plan Free Country India Device Nokia 7.1 Operating System Android 10   My Question or Issue I used to get the option to watch an ad for 30 minutes of ad-free music but now 2 to 3 ads a...

Ivan

Spotify Legend

2634 Views

15 replies

0 likes

  • 2634 Views
  • 15 replies
  • 0 likes