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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110542 Views

26 replies

3 likes

  • 110542 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222526 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222526 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579313 Views

79 replies

3 likes

  • 579313 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477131 Views

577 replies

40 likes

Account
Free
  • 477131 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Downloads all disappear on app shutdown

PlanPremiumCountryUSDeviceBlu vivo xi+Operating SystemAndroid 8.1 My Question or IssueNone of my downloaded songs remain after I shut down and restart the app. This is a new problem as I had the exact same phone with zero issues and replaced it after...

Casual Listener

Plan Premium Country US Device Blu vivo xi+ Operating System Android 8.1   My Question or Issue None of my downloaded songs remain after I shut down and restart the app. This is a new ...

CarlosE

Spotify Legend

970 Views

3 replies

0 likes

  • 970 Views
  • 3 replies
  • 0 likes

Solved!! Recently played songs

Where can I find them?

Casual Listener

Where can I find them?

MattSuda

Spotify Star

121374 Views

5 replies

2 likes

  • 121374 Views
  • 5 replies
  • 2 likes

Listening History On Mobile Devices

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

Casual Listener

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

MattSuda

Spotify Star

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone Volume locking at max when playing

PlanPremiumCountryUSDeviceBlu Vivo xi+Operating SystemAndroid 8.1 My Question or IssueWhen I'm in or out of the app with a song playing the phone volume locks at maximum and no matter how much I try to turn it down and keep it down it locks back at m...

Casual Listener

Plan Premium Country US Device Blu Vivo xi+ Operating System Android 8.1   My Question or Issue When I'm in or out of the app with a song playing the phone volume locks at maximum and ...

Novy

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Honor 10 spotify mobile data connection not working

PlanFreeCountryUK DeviceHuawei honor 10 Operating SystemAndroid 10 My Question or IssueSpotify has suddenly stopped playing over mobile data, says no connection and just suggests premium. However shuffle play over a mobile connection is on the free v...

Casual Listener

  Plan Free Country UK   Device Huawei honor 10   Operating System Android 10   My Question or Issue Spotify has suddenly stopped playing over mobile data, says no co...

Alex

Spotify Legend

1280 Views

6 replies

0 likes

  • 1280 Views
  • 6 replies
  • 0 likes

Superuser Contribution spotify not showing up in "your music services"

hi, i have an android phone, i had a problem where i couldn't get the google assistant to play anything on spotify, then i went to check if spotify was selected in the "your music services" section under google assistant settings and discovered that ...

Newbie

hi, i have an android phone, i had a problem where i couldn't get the google assistant to play anything on spotify, then i went to check if spotify was selected in the "your music services" section u...

Alex

Spotify Legend

2392 Views

2 replies

1 likes

Android
Google Assistant
voice
voice commands
  • 2392 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music "resumes" after notifications in the car!!!

PlanPremiumCountryUKDeviceOnePlus 8TOperating SystemAndroid 11My Question or IssueOK so I drive LOADS of different cars - it's my job. I deliver them from one place to another. It's a lot of driving and I use my phone as a satnav (google maps). I hav...

Visitor

Plan Premium Country UK Device OnePlus 8T Operating System Android 11 My Question or Issue OK so I drive LOADS of different cars - it's my job. I deliver them from one place to another. ...

CarlosE

Spotify Legend

934 Views

1 replies

0 likes

  • 934 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs downloaded from my main playlist. Spotify worked just ...

Regular

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs dow...

CarlosE

Spotify Legend

2474 Views

9 replies

0 likes

Android
Crash
Premium
Spotify
  • 2474 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android App: Song does not start, cannot call album or song details

Android App on my cellphone (Android 10) does not work anymore.Logged in as premium member.I start a song and the play button appears to play the song but then nothing more happens; the song just does not start, like frozen. I also cannot call any de...

Newbie

Android App on my cellphone (Android 10) does not work anymore. Logged in as premium member. I start a song and the play button appears to play the song but then nothing more happens; the song just...

Eni

Moderator

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify to Instagram Stories KO

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium FamilyCountryFranceDeviceOne Plus 8Operating SystemAndroid 11 My Question or IssueI am used to share tracks to Instagram...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Family Country France Device One Plus 8 Operating System A...

CarlosE

Spotify Legend

828 Views

1 replies

2 likes

Instagram
Instagram Stories
  • 828 Views
  • 1 replies
  • 2 likes

Superuser Contribution Downloaded playlist shows unavailable when offline

PlanPremium duoCountryGreeceDeviceXiaomi redmi note 9 proSpotify version 8.6.8.1094My Question or IssueThe last few days when offline my downloaded playlists show all songs with the downloaded arrow grey and other songs not downloaded at all.I comple...

Casual Listener

  Plan Premium duo Country Greece Device Xiaomi redmi note 9 pro Spotify version 8.6.8.1094 My Question or Issue The last few days when offline my downloaded playlists show all songs wi...

Jeremy

Spotify Legend

1016 Views

3 replies

0 likes

  • 1016 Views
  • 3 replies
  • 0 likes

[Android] Refresh the interface before showing it to the user

When you load up the Spotify app on Android there is a slight delay and icons move around. Just as I'm trying to press a playlist/podcast the button moves and I press something else. It's just a little thing but I find it very annoying. Don't show th...

Newbie

When you load up the Spotify app on Android there is a slight delay and icons move around. Just as I'm trying to press a playlist/podcast the button moves and I press something else. It's just a litt...

399 Views

0 replies

2 likes

Android
  • 399 Views
  • 0 replies
  • 2 likes

[Android][Playlists] Some songs from my playlist do not appear

Hello, my problem is this. There are some songs from my Spotify not playing in 30 second preview on my Spotify free. It happens to me in most of my playlists and I don't understand the problem. I have installed and uninstalled the app and it keeps te...

Music Fan

Hello, my problem is this. There are some songs from my Spotify not playing in 30 second preview on my Spotify free. It happens to me in most of my playlists and I don't understand the problem. I hav...

361 Views

0 replies

0 likes

Android
Playlists
  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast charts showing nothing.

PlanPremiumCountryDenmarkDevicePixel 4a 5gOperating SystemAndroid 11 My Question or IssueI can't access podcast charts. When I click on it it says: something went wrong, please have another go. However, other categories work fine. Also, the images ar...

Music Fan

Plan Premium Country Denmark Device Pixel 4a 5g Operating System Android 11   My Question or Issue I can't access podcast charts. When I click on it it says: something went wrong, plea...

Ivan

Spotify Legend

2297 Views

5 replies

0 likes

  • 2297 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lack of fast forword and rewind by holding headphones next/previous buttons

Greetings, I try to find out for very long if it is possible to get fast forward or rewind a song or track using the headphones without touching your smartphone, but could't find any solution. I would like sometime to have the options like on many ot...

Visitor

Greetings,   I try to find out for very long if it is possible to get fast forward or rewind a song or track using the headphones without touching your smartphone, but could't find any solutio...

Mihail

Spotify Legend

1857 Views

1 replies

0 likes

Fast forward and rewind with headphone buttons
  • 1857 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for AndroidTV not showing on Google Playstore

PlanFree/PremiumCountryNepalDeviceMi Box S 4KOperating SystemAndroidTV Pie My Question or IssueSpotify app for androidtv not showing on Google Playstore

Casual Listener

Plan Free/Premium Country Nepal Device Mi Box S 4K Operating System AndroidTV Pie   My Question or Issue Spotify app for androidtv not showing on Google Playstore 

Novy

Moderator

2398 Views

3 replies

0 likes

  • 2398 Views
  • 3 replies
  • 0 likes

Superuser Contribution Huawei HONOR 30 Pro Plus Unable to install the program

Device(Huawei HONOR 30 Pro Plus)Operating System(Android 10.) My Question or IssueThere is no program in the Huawei AppGallery store. I tried downloading the APK file from the official Spotify website, but after installing the program, the program im...

Newbie

Device (Huawei HONOR 30 Pro Plus) Operating System (Android 10.)   My Question or Issue There is no program in the Huawei AppGallery store. I tried downloading the APK file from the offici...

Jeremy

Spotify Legend

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Android app streams in low quality on cellular no matter what settings

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueA month or so ago, the app started streaming all music, whether cached or not, in low quality despite my quality settings being set to very high fo...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue A month or so ago, the app started streaming all music, whether ca...

Eni

Moderator

1248 Views

3 replies

0 likes

  • 1248 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bluetooth and auto-starting Stations

PlanPremiumCountry DeviceMi 9TOperating SystemAndroid 10 My Question or Issue Whenever I turn on Bluetooth on my phone to listen to some music using my headphones, the Stations app turns on and pops up automatically. I close it, start Spotify, listen...

Music Fan

Plan Premium Country   Device Mi 9T Operating System Android 10   My Question or Issue   Whenever I turn on Bluetooth on my phone to listen to some music using my headphones...

Mihail

Spotify Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded podcasts don't appear in "Downloads"

PlanPremiumCountryFranceDeviceHuawei P20 ProOperating SystemAndroid 10 | Spotify Version : 8.6.8.1094 My IssueHey,I've spotted issued with podcasts.Downloaded podcasts don't appear in the downloads section A downloaded podcast won't appear automatica...

Gig Goer

Plan Premium Country France Device Huawei P20 Pro Operating System Android 10 |  Spotify Version : 8.6.8.1094   My Issue Hey, I've spotted issued with podcasts. Downloaded podca...

Gazerbin

Gig Goer

1438 Views

7 replies

0 likes

  • 1438 Views
  • 7 replies
  • 0 likes