Sd card storage problem

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Sd card storage problem

zeken1g
Visitor

When i select the sd card as a storage, all the musics can't start, or can't skipped,and also i can't enter the artist's profile and albums when the sd card selected. Internal storage is okay, musics and the other things playing without problem. I have already deleted the caches and remove Spotify. Moreover, i have bought a new sd card, but the problem is still here. I have premium btw. Help pls

1 Reply

Alex
Moderator
Moderator

Hey @zeken1g,


Thanks for reaching out about this in the Community!

 

Can you give us the following info:

  • Spotify version
  • Device model and OS version
  • Is the SD card formatted as Internal or Portable storage?
  • Do you have the SD card selected as the default Downloads storage location in the Spotify app settings.

We'll be on the lookout for your reply.

 

Cheers.

AlexModerator
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