Problems with instagram

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Problems with instagram

Woodsman308

Cant share music on Instagram stories 

All updates done 

All apps new installed 

 

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Bittencourt

Hi @Woodsman308 and @Rockthealphabet,

 

This seems to be an ongoing issue, and it's under investigation by the Spotify staff. You can add any information on the link bellow and follow the get updated news.

 

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-share-songs-on-Instagram-stories/idi-p/517...

 

Hope this helps!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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4 Replies

Bittencourt

Hi @Woodsman308, thanks for writing!

 

Can you please give some more information about it? What's your device?

 

Do you get any error message when trying to share? 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Rockthealphabet

Same here. Instagram camera loads instead of story editor when sharing songs/playlists. Un-installed/Re-installed both apps. Cleared data cache for both, restarted phone and problem still persists. Was working fine a week or so ago.

Note 10+

Android 11

Spotify 8.6.12.986

Instagram 181.0.0.33.117

Woodsman308

Device: S21 5G

When i hit the share button in spotify, instagram strories editor is starting. But there is no option to share the music. And also no error massage.

Same problem like described from @Rockethealphabet

 

Marked as solution

Bittencourt

Hi @Woodsman308 and @Rockthealphabet,

 

This seems to be an ongoing issue, and it's under investigation by the Spotify staff. You can add any information on the link bellow and follow the get updated news.

 

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-share-songs-on-Instagram-stories/idi-p/517...

 

Hope this helps!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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