Problems with instagram

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Problems with instagram

kenny666
Casual Listener

Cant share music on Instagram stories 

All updates done 

All apps new installed 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Bittencourt
Rock Star 21
Rock Star 21

Hi @kenny666 and @Rockthealphabet,

 

This seems to be an ongoing issue, and it's under investigation by the Spotify staff. You can add any information on the link bellow and follow the get updated news.

 

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-share-songs-on-Instagram-stories/idi-p/517...

 

Hope this helps!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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4 Replies

Bittencourt
Rock Star 21
Rock Star 21

Hi @kenny666, thanks for writing!

 

Can you please give some more information about it? What's your device?

 

Do you get any error message when trying to share? 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Rockthealphabet
Visitor

Same here. Instagram camera loads instead of story editor when sharing songs/playlists. Un-installed/Re-installed both apps. Cleared data cache for both, restarted phone and problem still persists. Was working fine a week or so ago.

Note 10+

Android 11

Spotify 8.6.12.986

Instagram 181.0.0.33.117

kenny666
Casual Listener

Device: S21 5G

When i hit the share button in spotify, instagram strories editor is starting. But there is no option to share the music. And also no error massage.

Same problem like described from @Rockethealphabet

 

Solution!

Bittencourt
Rock Star 21
Rock Star 21

Hi @kenny666 and @Rockthealphabet,

 

This seems to be an ongoing issue, and it's under investigation by the Spotify staff. You can add any information on the link bellow and follow the get updated news.

 

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-share-songs-on-Instagram-stories/idi-p/517...

 

Hope this helps!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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