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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114877 Views

27 replies

4 likes

  • 114877 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231020 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231020 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590221 Views

79 replies

3 likes

  • 590221 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484983 Views

580 replies

42 likes

Account
Free
  • 484983 Views
  • 580 replies
  • 42 likes

New library UI is terrible

PlanPremiumOperating SystemAndroid My Question or IssueWhy does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts separated but now I'm forced to struggle to sort between the two and find wher...

Newbie

  Plan Premium Operating System Android   My Question or Issue Why does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts se...

MattSuda

Spotify Star

1228 Views

2 replies

4 likes

UI
updates
  • 1228 Views
  • 2 replies
  • 4 likes

How to make Your Episodes go away

So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident. I removed the episode from it, but now, everytime I download an episode it automatically adds to Your E...

Casual Listener

So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident.  I removed the episode from it, but now, everyt...

dinomight

Spotify Star

11438 Views

1 replies

16 likes

  • 11438 Views
  • 1 replies
  • 16 likes

Cache size

PlanPremiumCountryUKDeviceMoto g8 power liteOperating SystemAndroid 10My Question or IssueWhy does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and must now regularly clear the cache less my phone slow due to lack of m...

Casual Listener

Plan Premium Country UK Device Moto g8 power lite Operating System Android 10 My Question or Issue Why does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and m...

dinomight

Spotify Star

2591 Views

1 replies

0 likes

  • 2591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify to instagram stories

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram direct or another Instagram symbol and it just...

Casual Listener

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Insta...

Novy

Moderator

4794 Views

8 replies

10 likes

Instagram
Instagram Stories
  • 4794 Views
  • 8 replies
  • 10 likes

Solved!!Superuser Contribution I can't play music or look for a playlist or an artist

PlanFreeCountryMexicoDeviceZTE Blade V8 SEOperating SystemAndroid 7.0 My Question or IssueThe application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appe...

Casual Listener

Plan Free Country Mexico Device ZTE Blade V8 SE Operating System Android 7.0   My Question or Issue The application does not work on my cell phone; the artists and favorite songs secti...

Novy

Moderator

1233 Views

5 replies

0 likes

  • 1233 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't share song as Instagram Story

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueI don't know if this is a Spotify or Instagram thing, but every time I try to share a song, the content doesn't appear in the Instagram app. Instead, the came...

Gig Goer

Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue I don't know if this is a Spotify or Instagram thing, but every time I try to shar...

CarlosE

Spotify Legend

1240 Views

3 replies

2 likes

  • 1240 Views
  • 3 replies
  • 2 likes

When are we going to get the UI update that was promised?

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueWe were told 8 months ago a major UI update that Apple music got would be ''coming soon" yet this suggested time-frame has clearly passed, could we please ...

Newbie

Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue We were told 8 months ago a major UI update that Apple music got would be ...

ianhandsup

Music Fan

5473 Views

7 replies

208 likes

  • 5473 Views
  • 7 replies
  • 208 likes

Superuser Contribution Lockscreen Widget disappearing on android 11

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 11, the wigdet was stuck on the lock screen, until s...

Casual Listener

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 1...

Jeremy

Spotify Legend

2978 Views

2 replies

1 likes

  • 2978 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't play on tablet anymore

PlanPremiumCountry Belgium DeviceTablet Asus Zenpad 8.0Operating SystemAndroid 7.0 My Question or IssueHiI never had problems with Spotify. I play it on several devices and stream it to chromecast or via bluetooth to speakers.But suddenly Spotify won...

Regular

Plan Premium Country Belgium   Device Tablet Asus Zenpad 8.0 Operating System Android 7.0   My Question or Issue Hi I never had problems with Spotify. I play it on several de...

Mihail

Spotify Legend

10327 Views

26 replies

0 likes

  • 10327 Views
  • 26 replies
  • 0 likes

Superuser Contribution After update -> no login possible, nothing is working anymore

PlanPremiumGERMANYDeviceGoogle Pixel 5Operating SystemAndroid 11Hi,i don't know if you already recognized the problem. But since your new update has been rolled out im facing very big issues with Spotify application on android phone.At first -> No mu...

Regular

Plan Premium GERMANY Device Google Pixel 5 Operating System Android 11 Hi, i don't know if you already recognized the problem. But since your new update has been rolled out im facing very...

CarlosE

Spotify Legend

1394 Views

9 replies

0 likes

  • 1394 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Share to Instagram starts camera

PlanPremium (until 2020/03/31) / FreeCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid 10My Question or Issue I am really frustrated with the "Share" option in the App. Eevrytme I want to share music via Instagram Story, Instagram Camera ...

Casual Listener

Plan Premium (until 2020/03/31) / Free Country Germany Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue   I am really frustrated with the "Share" option in ...

CarlosE

Spotify Legend

1537 Views

5 replies

1 likes

  • 1537 Views
  • 5 replies
  • 1 likes

BugBounty testing111">

BugBounty testingasdasasdasd  asda

Casual Listener

BugBounty testingasdas asdasd     asda

dasdfas3fasfasf

Casual Listener

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution My queue is unviewable after 1st song

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but my current song is never correct. Premium United Sta...

Visitor

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but m...

Mihail

Spotify Legend

654 Views

1 replies

0 likes

bug android
pixel 5
  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist reordered (not by me)

I have Spotify Premium and use it on my computer, phone (Android) and iPad. I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to. I recently noticed that several songs from an album near the top of ...

Casual Listener

I have Spotify Premium and use it on my computer, phone (Android) and iPad.  I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to.  I rec...

Mihail

Spotify Legend

1442 Views

5 replies

0 likes

  • 1442 Views
  • 5 replies
  • 0 likes

Superuser Contribution Will Android ever have Swiping gestures for minimizing, maximizing the player?

The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convienent feature not available in the android app? Deeze...

Newbie

The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convien...

CarlosE

Spotify Legend

1000 Views

1 replies

6 likes

  • 1000 Views
  • 1 replies
  • 6 likes

Superuser Contribution Cannot share on instagram

PlanPremiumCountry IndiaDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 My Question or IssueSo when I click to share instead of the song showing up, Instagram story opens up on default mode. The song doesn't show.

Visitor

  Plan Premium Country  India Device Google Pixel 2 XL Operating System Android 11   My Question or Issue So when I click to share instead of the song showing up, Instagra...

shady19071907

Casual Listener

714 Views

2 replies

2 likes

  • 714 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Music is not downloading

Plan Premium Country Germany Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on Operating System (Old Phone: Android 7.0; New Phone: Android 10) My Question or Issue Hello, I have a new mobile phone and want to down...

Regular

  Plan Premium   Country Germany   Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on   Operating System (Old Phone: Andro...

Alex

Spotify Legend

1053 Views

3 replies

0 likes

  • 1053 Views
  • 3 replies
  • 0 likes

Superuser Contribution music stops automatically

PlanPremiumCountryTaiwanDeviceSamsung Galaxy note10 PlusOperating SystemAndroid 11 My Question or Issue1. music stops automatically, and I always have to restart the music manually. Sometime it happens 2~3times during 1 song, sometime not happen duri...

Newbie

Plan Premium Country Taiwan Device Samsung Galaxy note10 Plus Operating System Android 11   My Question or Issue 1. music stops automatically, and I always have to restart th...

Ver

Spotify Legend

772 Views

3 replies

1 likes

  • 772 Views
  • 3 replies
  • 1 likes

Superuser Contribution At Night, How Can I Turn My Android Phone Screen Off, When Listening To Spotify App?

Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep. Music paused or off - I can darken my screen. Music playing - I touch the power button to get a black screen but Spotify immediately forces the s...

Music Fan

Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep.    Music paused or off - I can darken my screen.    Music playing - I ...

CarlosE

Spotify Legend

1820 Views

2 replies

0 likes

  • 1820 Views
  • 2 replies
  • 0 likes