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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When will podcasts be made available in Russia?This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea and vote on it. Just please answer my question if th...
When will podcasts be made available in Russia? This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea...
Casual Listener
4909 Views
2 replies
27 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy a10eOperating SystemAndroidMy Question or IssueSpotify keeps pausing or crashing altogether when a song is played. Specifically, 2:05 of the song Trespass by Monsta X. It's been doing this for about th...
Plan Free Country United States Device Samsung Galaxy a10e Operating System Android My Question or Issue Spotify keeps pausing or crashing altogether when a song is played. Specifically, 2:0...
Spotify Legend
432 Views
1 replies
1 likes
PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueSo whenever I play songs they tend to stop for a while and then resume? especially when my phone is turned off but it doesnt say that theyre paused. an example is when ...
Plan Premium Country USA Device Pixel 4a Operating System Android 11 My Question or Issue So whenever I play songs they tend to stop for a while and then resume? especially when my p...
Spotify Legend
382 Views
1 replies
0 likes
PlanPremium Country Lithuania DeviceBMW Android multimedia Operating SystemAndroid 9 My Question or IssueHello, I'm not connecting spotify via bluetooth I installed it to BMW android multimedia and design was changed to not comfortable (song and butt...
Plan Premium Country Lithuania Device BMW Android multimedia Operating System Android 9 My Question or Issue Hello, I'm not connecting spotify via bluet...
Regular
5967 Views
10 replies
0 likes
PlanPremiumCountryPhilippinesDevice(Samsung S20 plus.)Operating SystemAndroid 10, One UI 2.5 My Question or Issue Spotify shuts down a few seconds after lock screen. App is set to run in background already.
Plan Premium Country Philippines Device (Samsung S20 plus.) Operating System Android 10, One UI 2.5 My Question or Issue Spotify shuts down a few seconds after lock scr...
Spotify Legend
5210 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify (Premium) on my desktop PC running Windows 10 and in my car's head unit that has Andr...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
427 Views
0 replies
0 likes
None of the information below is required. However, the more you provide, the easier it will be for us to try to help. Premium plan Country Russia SONY G8342 device Android 9 operating system My question or problemThe albums added to my favorite have...
None of the information below is required. However, the more you provide, the easier it will be for us to try to help. Premium plan Country Russia SONY G8342 device ...
Moderator
336 Views
1 replies
0 likes
PlanFreeUnited States Device(Google Pixel 2)Operating System(Android 10) My Question or IssueWhile listening heard the "tap here for 30min ad-free listening", so did that and watched the ads, and noted the time when the music began. About 15min later...
Plan Free United States Device (Google Pixel 2) Operating System (Android 10) My Question or Issue While listening heard the "tap here for 30min ad-free listening", so di...
Moderator
362 Views
1 replies
0 likes
Really great Spotify recently got the Group Session for multiple listening devices! However the music is differently synchronized between the devices making them off-beat.Running together - steps are off-beat.Dancing together - stepping on eachother'...
Really great Spotify recently got the Group Session for multiple listening devices! However the music is differently synchronized between the devices making them off-beat. Running together - ...
Visitor
22427 Views
16 replies
3 likes
I have a Huawei P30 pro running Android 9, premium Spotify and I'm in Portugal. Basically, what it says in the title. I've deleted and reinstalled the app and the bug keeps happening. The only temporary solution is closing the app.Example: I'm listen...
I have a Huawei P30 pro running Android 9, premium Spotify and I'm in Portugal. Basically, what it says in the title. I've deleted and reinstalled the app and the bug keeps happening. The on...
Casual Listener
1609 Views
5 replies
3 likes
PlanPremium DeviceHuawei, Samsung, OnePlus Operating SystemAndroid 10Spotify version 8.5.74.834Harman Kardon Towers with Google Assistent and Spotify My Question or IssueNormally the volume buttons on my Android phone control the media volume of vide...
Plan Premium Device Huawei, Samsung, OnePlus Operating System Android 10 Spotify version 8.5.74.834 Harman Kardon Towers with Google Assistent and Spotify My Question ...
Visitor
22840 Views
40 replies
11 likes
My question or issue: So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyrics. same version. But it doesn't even show for me. I've t...
My question or issue: So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyr...
Moderator
383 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceRedmi note 9 pro Operating SystemAndroid 10 My Question or IssueMy spotify is very slow and sometimes not responding on my Redmi note 9 pro even when it's offline. And it takes too long to open. How do you fix this...
Plan Premium Country Philippines Device Redmi note 9 pro Operating System Android 10 My Question or Issue My spotify is very slow and sometimes not responding on my...
Spotify Legend
2779 Views
3 replies
0 likes
A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disappeared! Where did it go?? It looked like this: Plan...
A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disap...
Moderator
520 Views
1 replies
0 likes
I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My ...
I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro l...
Spotify Legend
2857 Views
5 replies
0 likes
PlanPremiumCountryBrazilDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or Issue90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. A música é executada porém não é possível ouvir tocar nos aparelhos conectad...
Plan Premium Country Brazil Device Xiaomi MI A3 Operating System Android 10 My Question or Issue 90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. ...
Moderator
12834 Views
5 replies
0 likes
I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this playlist and now I don't even want to watch the movie...
I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this pl...
Moderator
1489 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S10EOperating SystemAndroid 10 My Question or IssueI'm unable to get spotify to ignore android notifications. When a notification happens, the music pauses for the notification sound. I've tried Do Not Disturb and t...
Plan Premium Country USA Device Samsung S10E Operating System Android 10 My Question or Issue I'm unable to get spotify to ignore android notifications. When a notification happens, ...
Casual Listener
80267 Views
90 replies
29 likes
PlanFreeCountryGB DeviceLG V30Operating SystemAndroid 8 My Question or IssuePretty much what is in the title. Wanted to make a playlist but am unable to.
Plan Free Country GB Device LG V30 Operating System Android 8 My Question or Issue Pretty much what is in the title. Wanted to make a playlist but am unable to.
Moderator
319 Views
1 replies
0 likes
Hello,I'm writing because I've had a problem with Spotify on my Android phone (OnePlus 6) for several weeks now. The sound is abnormally low when I want to listen to music, I've seen that there are many topics with this problem. But on top of that I ...
Hello, I'm writing because I've had a problem with Spotify on my Android phone (OnePlus 6) for several weeks now. The sound is abnormally low when I want to listen to music, I've seen that there are...
Casual Listener
1649 Views
7 replies
1 likes
