Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1017 Views
  • 0 replies
  • 4 likes

Superuser Contribution Album including songs which are not part of the album

PlanFreeCountryCanada DeviceSamsung Galaxy S10e (Phone)Samsung Galaxy Tab A 2016 (Tablet) Operating SystemAndroid 10 (Phone)Android 8.1 (Tablet) My Question or IssueWhen I navigate to an album in Spotify on my phone, the album is shown as including a...

  • Casual Listener
  • Plan Free Country Canada   Device Samsung Galaxy S10e (Phone) Samsung Galaxy Tab A 2016 (Tablet)   Operating System Android 10 (Phone) Android 8.1 (Tablet)   My Question o...
  • Novy
  • Moderator
  • 546 Views
  • 3 replies
  • 0 likes
  • 546 Views
  • 3 replies
  • 0 likes

Superuser Contribution App drastically backwards in the last 6 months

Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account.Top issues I'm experiencing.* Songs / Podcasts stop playing for no reason - definitely no...

  • Casual Listener
  • Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account. Top issues I'm experiencing. * So...
  • CarlosE
  • Moderator
  • 1154 Views
  • 4 replies
  • 1 likes
  • bug
    stability
  • 1154 Views
  • 4 replies
  • 1 likes

Superuser Contribution Data Usage/Playing on Device Other Devices

I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the "Offline Mode" but then I cannot play to the other ...

  • Visitor
  • I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the ...
  • Eni
  • Moderator
  • 1104 Views
  • 1 replies
  • 0 likes
  • 1104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrapped 2020 story not showing up

PlanPremiumCountrynetherlands Device(Samsung Galaxy 20)Operating System(Android) My Question or IssueI still am not able to see my stats and story, I can find the playlist but not the story.i already tried the animation, logging in and out, updating,...

  • Visitor
  •   Plan Premium Country netherlands   Device (Samsung Galaxy 20) Operating System (Android)   My Question or Issue I still am not able to see my stats and story, I can find ...
  • Eni
  • Moderator
  • 999 Views
  • 1 replies
  • 0 likes
  • Help
  • 999 Views
  • 1 replies
  • 0 likes

Superuser Contribution JRE won't play. Won't even open. No errors or messages

PlanFreeCountryUSADeviceSamsung Galaxy Note tab 10.1 My Question or IssueJRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-installed Spotify.

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy Note tab 10.1   My Question or Issue JRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-install...
  • Ivan
  • Spotify Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get the Spotify Premium at TechBigs for Android?

Hello community,I currently use Spotify Techbigs on my Android phone, but when I want to get access to the premium features, I can't. How do I get Premium?

  • Visitor
  • Hello community, I currently use Spotify Techbigs  on my Android phone, but when I want to get access to the premium features, I can't. How do I get Premium?
  • Jeremy
  • Spotify Legend
  • 2192 Views
  • 1 replies
  • 0 likes
  • 2192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio Bug (Realme C3)

PlanPremiumCountryEcuadorDeviceRealme C3Operating SystemAndroid 10 My Question or IssueI've been having issues with the audio on Spotify. Every time I start to listen to a song the sound quality is really bad (low volume). It's weird because when I o...

  • Casual Listener
  •   Plan Premium Country Ecuador Device Realme C3 Operating System Android 10   My Question or Issue I've been having issues with the audio on Spotify. Every time I start to listen...
  • Eni
  • Moderator
  • 1012 Views
  • 3 replies
  • 0 likes
  • 1012 Views
  • 3 replies
  • 0 likes

Superuser Contribution local files not playing

PlanPremiumCountryUKDeviceSamsung A21sOperating System Android My Question or Issuesometimes spotify doesn't have the certain songs i like so i have to download it from kissvk.com (website for downloading music from VK). recently i found out about "l...

  • Casual Listener
  • Plan Premium Country UK Device Samsung A21s Operating System  Android    My Question or Issue sometimes spotify doesn't have the certain songs i like so i have to download it...
  • CarlosE
  • Moderator
  • 371 Views
  • 2 replies
  • 0 likes
  • 371 Views
  • 2 replies
  • 0 likes

Podcast sort/filter options empty in podcast episode list after app was in the background

PlanPremiumCountryAustriaDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Issue (Bug)In every podcast episode view is the sort/filter list empty, after the app goes in the background. If the app is in the foreground again, I have to go back to a ...

  • Visitor
  • Plan Premium Country Austria Device Samsung Galaxy S9 Operating System Android 10   My Issue (Bug) In every podcast episode view is the sort/filter list empty, after the app goes in th...
  • 385 Views
  • 0 replies
  • 1 likes
  • background
    episodes
    filter
    list
    podcast
  • 385 Views
  • 0 replies
  • 1 likes

Superuser Contribution Random songs being liked, and albums being added.

PlanpremiumCountryCanadaDevicegoogle pixel 4Operating SystemAndroid My Question or Issue: I have a few issues currently,1:Random songs are being added to my liked list. These are random sogs from artists and genres I have never listened to. 2:A few r...

  • Newbie
  • Plan premium Country Canada Device google pixel 4 Operating System Android   My Question or Issue: I have a few issues currently, 1:Random songs are being added to my liked list. These...
  • Ivan
  • Spotify Legend
  • 778 Views
  • 1 replies
  • 0 likes
  • 778 Views
  • 1 replies
  • 0 likes

[Android][Other] play from phone speakers whilst headphones plugged in

Hey, Is there a way that I can listen to Spotify through the phones speakers whilst my headphones are plugged in? I use a headset at work so need them plugged in to answer calls quickly but I like to listen to Spotify through my phone as the music cu...

  • Newbie
  • Hey,    Is there a way that I can listen to Spotify through the phones speakers whilst my headphones are plugged in?   I use a headset at work so need them plugged in to answer cal...
  • 424 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 424 Views
  • 0 replies
  • 0 likes

Superuser Contribution Voice Search

Does anyone know how to disable the new feature where it screams back at you the thing you just asked it to search, and then autoplays the first result? For example: If I click the microphone button and say: "Heart of a Dragon", before today it would...

  • Casual Listener
  • Does anyone know how to disable the new feature where it screams back at you the thing you just asked it to search, and then autoplays the first result?   For example: If I click the microphon...
  • Eni
  • Moderator
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Explicit songs not playing on galaxy Watch

PlanPremiumCountryUKDeviceSamsung Galaxy Note 20 Ultra & Samsung Galaxy WatchOperating SystemOne Ui 3 & Tizen My Question or IssueHi, my original issue was that not all of my own curated playlist would download onto my Galaxy Watch, but after followi...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy Note 20 Ultra & Samsung Galaxy Watch Operating System One Ui 3 & Tizen   My Question or Issue Hi, my original issue was that not a...
  • Eni
  • Moderator
  • 744 Views
  • 5 replies
  • 0 likes
  • 744 Views
  • 5 replies
  • 0 likes

Superuser Contribution random/shuffle play

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueIn my app I choosed to listen a playlist in random order (shuffle play). I also can see the next songs that will played after and use "go back" button to lis...

  • Roadie
  • Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8   My Question or Issue In my app I choosed to listen a playlist in random order (shuffle play). I also c...
  • Novy
  • Moderator
  • 707 Views
  • 3 replies
  • 0 likes
  • 707 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Car View missing under Settings

Hi there. I have always used the car mode, since Friday last week it isn't working - I haven't changed any settings at all that I know of. The car mode in Spotify is not even there anymore? I use an Android and I connect to a bluetooth device in my c...

  • Casual Listener
  • Hi there. I have always used the car mode, since Friday last week it isn't working - I haven't changed any settings at all that I know of. The car mode in Spotify is not even there anymore? I use a...
  • Denis29
  • Gig Goer
  • 28243 Views
  • 93 replies
  • 34 likes
  • Android
  • 28243 Views
  • 93 replies
  • 34 likes

Superuser Contribution Spotify Lyrics not working on android

PlanPremiumCountryIndiaDeviceOppo Realme 2 ProOperating SystemAndroid 10My Question or Issue:HelloI am a spotify user and just bought the premium version. After using it for some time, i noticed that the lyrics were not appearing under the song's wal...

  • Visitor
  • Plan Premium Country India Device Oppo Realme 2 Pro Operating System Android 10 My Question or Issue: Hello I am a spotify user and just bought the premium version. After using it for some ...
  • Alex
  • Spotify Legend
  • 824 Views
  • 1 replies
  • 2 likes
  • lyrics
    Spotify India
  • 824 Views
  • 1 replies
  • 2 likes

Superuser Contribution barra preta inferior no meu spotify web

Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.

  • Casual Listener
  • Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.
  • Novy
  • Moderator
  • 695 Views
  • 1 replies
  • 1 likes
  • 695 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to play songs by a particular artist in my playlist?

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

  • Visitor
  • When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.
  • Ver
  • Spotify Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth skipping tracks stopped working on Auto

PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 + Android Auto (for phone screens) My Question or IssueFrom last update skipping tracks using bluetooth controller stopped working when Android Auto is running. Still working w...

  • Music Fan
  •   Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 11 + Android Auto (for phone screens)   My Question or Issue From last update skipping tracks usin...
  • 12172627978
  • Casual Listener
  • 1866 Views
  • 8 replies
  • 7 likes
  • 1866 Views
  • 8 replies
  • 7 likes

Superuser Contribution Can't skip songs anymore on Android auto through car controls

PlanPremiumCountryUSDeviceGalaxy s8Operating SystemAndroid My car is a Civic 2013 My Question or IssueFor the past few months I haven't been able to skip songs on Spotify through my car controls, when using android auto. apple music works, though. I ...

  • Visitor
  • Plan Premium Country US Device Galaxy s8 Operating System Android   My car is a Civic 2013   My Question or Issue For the past few months I haven't been able to skip songs on Sp...
  • Eni
  • Moderator
  • 2445 Views
  • 1 replies
  • 0 likes
  • 2445 Views
  • 1 replies
  • 0 likes