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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6948 Views

0 replies

7 likes

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Superuser Contribution My app keeps crashing and ive tried everythjng

My app crashes as soon as I open it. I've reset my phone, updated my phone and reinstalled the app multiple times. Idk what else to do to fix it! Would appreciate any help. I took a video screen recording.PlanPremiumCountry UK DeviceSamsung s9Operati...

Regular

My app crashes as soon as I open it. I've reset my phone, updated my phone and reinstalled the app multiple times. Idk what else to do to fix it! Would appreciate any help. I took a video screen reco...

Jeremy

Spotify Legend

2073 Views

10 replies

1 likes

app crashing
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Superuser Contribution Local songs cannot be played on my android phone

Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still appears gray and there's an exclamation mark under the...

Visitor

Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still app...

Elena

Moderator

2123 Views

3 replies

0 likes

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Superuser Contribution Unable to see current playlist

PlanPremiumCountryFranceDeviceXiaomi mi a3Operating SystemAndroid 10 My Question or IssueHi, I'm currently on the last version of the app and I can't access the current playlist (the queue). I can add songs to the queue, but when I want to see the wh...

Visitor

Plan Premium Country France Device Xiaomi mi a3 Operating System Android 10   My Question or Issue Hi, I'm currently on the last version of the app and I can't access the current playl...

Elena

Moderator

435 Views

1 replies

0 likes

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If I connect my phone to Bluetooth, it reshuffles the playlist

PlanPremiumCountryUSADeviceSamsung A11Operating SystemAndroid My Question or IssueIf I connect my phone to any Bluetooth device, it reshuffles the playlist and skips the current song. If I'm listening to an individual song (outside of a playlist), a ...

Roadie

  Plan Premium Country USA Device Samsung A11 Operating System Android   My Question or Issue If I connect my phone to any Bluetooth device, it reshuffles the playlist and skips ...

397 Views

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0 likes

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Superuser Contribution Cambio barra botones lateral

PlanPremiumCountryMéxico Device(Samsung Tablet SM-T720)Operating System(Android 9) My Question or IssuePor alguna razón se cambió la apariencia de la App dejando la barra de botones cargada hacia el lado izquierdo de la pantalla y no en la parte de a...

Newbie

Plan Premium Country México  Device (Samsung Tablet SM-T720) Operating System (Android 9)   My Question or Issue Por alguna razón se cambió la apariencia de la App dejando la barr...

Elena

Moderator

1565 Views

1 replies

1 likes

Cambio barra botones lateral
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Garbled Podcast Sound

PlanPremiumCountryUnited StatesDeviceLG Stylo 4Operating SystemDon't rememebr My Question or IssueI am so annoyed with this at this point.I listen to the R/Slash podcast ALL THE TIME. Lately, however, when I attempt to listen to it the sound is chopp...

Newbie

Plan Premium Country United States Device LG Stylo 4 Operating System Don't rememebr    My Question or Issue I am so annoyed with this at this point. I listen to the R/Slash pod...

Sourgirl90

Visitor

1237 Views

1 replies

1 likes

bad sound
garbled
podcast
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Superuser Contribution Bluetooth stutter and volume turning down

PlanPremiumCountryGermanyDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueWhen using Spotify with Android 11, after a while bluetooth audio begins to stutter. Any energy optimizations for spotify are disabled. As soon as i turn on ...

Casual Listener

Plan Premium Country Germany Device Google Pixel 3a Operating System Android 11   My Question or Issue When using Spotify with Android 11, after a while bluetooth audio begins to stutt...

Novy

Moderator

1683 Views

4 replies

3 likes

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Podcast stops when lose service even when downloaded.

PlanPremiumCountryUSA DeviceLG G8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJoe Rogan is pretty much the only thing I listen to on my weekend commute of 3 hours each way. The old app I used I would simply download his...

Casual Listener

Plan Premium Country USA   Device LG G8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Joe Rogan is pretty much the only thing I listen to o...

mwhelectrical

Visitor

616 Views

2 replies

4 likes

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Superuser Contribution Spotify playing on its own when app is not launched and phone is locked.

PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndriodMy Question or IssueSpotify starts playing on its own when app is not launched, phone is locked. I have the latest operating system and the latest version of the Spotify app. How do I stop t...

Casual Listener

Plan Premium Country UK Device Samsung S20 Operating System Andriod My Question or Issue Spotify starts playing on its own when app is not launched, phone is locked. I have the latest operat...

Mihail

Spotify Legend

831 Views

5 replies

0 likes

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Superuser Contribution Some songs have a stuck time bar in the notifications

PlanPremiumCountryFranceDeviceNubia RedMagic 5GOperating SystemAndroid 10 My Question or IssueSome of the songs in my library have the time bar stuck at the beginning in the notifications section of my phone for some reason. This breaks the lyrics sy...

Regular

Plan Premium Country France Device Nubia RedMagic 5G Operating System Android 10   My Question or Issue Some of the songs in my library have the time bar stuck at the beginning in the ...

Elena

Moderator

1627 Views

1 replies

0 likes

bug
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Superuser Contribution No sound after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as nothing have happe...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sound is not playi...

Elena

Moderator

523 Views

1 replies

1 likes

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Solved!!Superuser Contribution Can't see play button or progress bar

PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemAndroid 10 My Question or IssueI'm having some problems with the interface. As you can see in the attached image, the play/pause button is a big white circle (I can only briefly see the ic...

Music Fan

Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System Android 10   My Question or Issue I'm having some problems with the interface. As you can see in the attached image...

OscarDC

Moderator

44503 Views

20 replies

0 likes

Android
Interface
Play Button
visible
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Superuser Contribution Hidden song in the Release radar keep on playing

PlanPremiumCountrySpainDeviceSamsung Galaxy S20 My Question or IssueHi,When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hidden song plays anyway (I see the minus icon stating it is hidden but the s...

Visitor

Plan Premium Country Spain Device Samsung Galaxy S20   My Question or Issue Hi, When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hid...

Elena

Moderator

556 Views

1 replies

3 likes

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Superuser Contribution PAUSE DOWNLOAD BUTTON REQUEST FEATURE

PlanPremiumCountryUnited StatesDeviceLG-G7 ThinqOperating SystemAndroid Pie (9)My Question or IssueThe Spotify app currently has no option to pause while downloading. I live in a rural area that gets very poor network speed. In order to use my intern...

Newbie

Plan Premium Country United States Device LG-G7 Thinq Operating System Android Pie (9) My Question or Issue The Spotify app currently has no option to pause while downloading. I live in a ru...

01Light10

Newbie

1900 Views

2 replies

1 likes

Not Solved
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Trouble playing downloaded podcast (Joe Rogan)

PlanPremiumCountryUSA Device Samsung Galaxy S20Operating System Android 10 My Question or IssueI have a problem when playing a downloaded Joe Rogan podcast. Even though I have downloaded the podcast, if I lose my network connection, the podcast will ...

Casual Listener

  Plan Premium Country USA   Device  Samsung Galaxy S20 Operating System  Android 10   My Question or Issue I have a problem when playing a downloaded Joe Rogan p...

beerens20

Newbie

1428 Views

1 replies

1 likes

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Superuser Contribution Text Problem - Localization

PlanPremiumCountryTurkeyDeviceSamsung GalaxyOperating SystemAndroid 8.0.1 My Question or IssueWhen I add a song to one of my playlists, for example name of the playlist is "EDM" it says "EDMiçine eklendi." So it's a text or localization problem. It s...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Operating System Android 8.0.1   My Question or Issue When I add a song to one of my playlists, for example name of the playlist is "E...

Elena

Moderator

386 Views

1 replies

0 likes

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  • 1 replies
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Where have the daily mixes gone?

PlanPremiumCountryNlDevice(Samsung Galaxy note 10plus)Operating System(Android Oreo) My Question or IssueI can't find my daily mixes any more, they are not under "unique for you"

Roadie

Plan Premium Country Nl Device (Samsung Galaxy note 10plus) Operating System (Android Oreo)   My Question or Issue I can't find my daily mixes any more, they are not under "unique...

AdamDamon

Community Legend

329 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify codes dont play anything

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I scan spotify codes it just takes me to the album that the song came from and doesn't actually play anything

Visitor

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I scan spotify codes it just takes me to the album that the song came from and ...

Elena

Moderator

595 Views

1 replies

2 likes

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Superuser Contribution Can't see albums, performers. Connection issues.

PlanPremiumCountryRussia DeviceMeizu M5 NoteOperating SystemAndroid 7.0 My Question or IssueI have problems with connection while browsing performers or their albums. Spotify says that something went wrong and offers me to check my connection or try ...

Casual Listener

Plan Premium Country Russia  Device Meizu M5 Note Operating System Android 7.0   My Question or Issue I have problems with connection while browsing performers or their albums. Sp...

Elena

Moderator

705 Views

4 replies

1 likes

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Can't hear Spotify on Nest Mini at 40% volume

PlanFree/PremiumCountry DeviceGoogle Home Nest MiniOperating SystemGoogle Nest My Question or IssueAt 40% volume on Nest Mini, I almost can't hear that music is playing with Spotify. If I increase the volume from 60 to 70%, sound is better but Google...

Newbie

Plan Free/Premium Country   Device Google Home Nest Mini Operating System Google Nest   My Question or Issue At 40% volume on Nest Mini, I almost can't hear that music is playing ...

341 Views

0 replies

1 likes

  • 341 Views
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  • 1 likes