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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110330 Views

26 replies

3 likes

  • 110330 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222177 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222177 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578800 Views

79 replies

3 likes

  • 578800 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476852 Views

577 replies

40 likes

Account
Free
  • 476852 Views
  • 577 replies
  • 40 likes

Cache size

PlanPremiumCountryUKDeviceMoto g8 power liteOperating SystemAndroid 10My Question or IssueWhy does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and must now regularly clear the cache less my phone slow due to lack of m...

Casual Listener

Plan Premium Country UK Device Moto g8 power lite Operating System Android 10 My Question or Issue Why does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and m...

dinomight

Spotify Star

2565 Views

1 replies

0 likes

  • 2565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify to instagram stories

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram direct or another Instagram symbol and it just...

Casual Listener

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Insta...

Novy

Moderator

4730 Views

8 replies

10 likes

Instagram
Instagram Stories
  • 4730 Views
  • 8 replies
  • 10 likes

Solved!!Superuser Contribution I can't play music or look for a playlist or an artist

PlanFreeCountryMexicoDeviceZTE Blade V8 SEOperating SystemAndroid 7.0 My Question or IssueThe application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appe...

Casual Listener

Plan Free Country Mexico Device ZTE Blade V8 SE Operating System Android 7.0   My Question or Issue The application does not work on my cell phone; the artists and favorite songs secti...

Novy

Moderator

1222 Views

5 replies

0 likes

  • 1222 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't share song as Instagram Story

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueI don't know if this is a Spotify or Instagram thing, but every time I try to share a song, the content doesn't appear in the Instagram app. Instead, the came...

Gig Goer

Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue I don't know if this is a Spotify or Instagram thing, but every time I try to shar...

CarlosE

Spotify Legend

1228 Views

3 replies

2 likes

  • 1228 Views
  • 3 replies
  • 2 likes

When are we going to get the UI update that was promised?

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueWe were told 8 months ago a major UI update that Apple music got would be ''coming soon" yet this suggested time-frame has clearly passed, could we please ...

Newbie

Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue We were told 8 months ago a major UI update that Apple music got would be ...

ianhandsup

Music Fan

5449 Views

7 replies

208 likes

  • 5449 Views
  • 7 replies
  • 208 likes

Superuser Contribution Lockscreen Widget disappearing on android 11

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 11, the wigdet was stuck on the lock screen, until s...

Casual Listener

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 1...

Jeremy

Spotify Legend

2971 Views

2 replies

1 likes

  • 2971 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't play on tablet anymore

PlanPremiumCountry Belgium DeviceTablet Asus Zenpad 8.0Operating SystemAndroid 7.0 My Question or IssueHiI never had problems with Spotify. I play it on several devices and stream it to chromecast or via bluetooth to speakers.But suddenly Spotify won...

Regular

Plan Premium Country Belgium   Device Tablet Asus Zenpad 8.0 Operating System Android 7.0   My Question or Issue Hi I never had problems with Spotify. I play it on several de...

Mihail

Spotify Legend

10167 Views

26 replies

0 likes

  • 10167 Views
  • 26 replies
  • 0 likes

Superuser Contribution After update -> no login possible, nothing is working anymore

PlanPremiumGERMANYDeviceGoogle Pixel 5Operating SystemAndroid 11Hi,i don't know if you already recognized the problem. But since your new update has been rolled out im facing very big issues with Spotify application on android phone.At first -> No mu...

Regular

Plan Premium GERMANY Device Google Pixel 5 Operating System Android 11 Hi, i don't know if you already recognized the problem. But since your new update has been rolled out im facing very...

CarlosE

Spotify Legend

1381 Views

9 replies

0 likes

  • 1381 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Share to Instagram starts camera

PlanPremium (until 2020/03/31) / FreeCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid 10My Question or Issue I am really frustrated with the "Share" option in the App. Eevrytme I want to share music via Instagram Story, Instagram Camera ...

Casual Listener

Plan Premium (until 2020/03/31) / Free Country Germany Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue   I am really frustrated with the "Share" option in ...

CarlosE

Spotify Legend

1488 Views

5 replies

1 likes

  • 1488 Views
  • 5 replies
  • 1 likes

BugBounty testing111">

BugBounty testingasdasasdasd  asda

Casual Listener

BugBounty testingasdas asdasd     asda

dasdfas3fasfasf

Casual Listener

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution My queue is unviewable after 1st song

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but my current song is never correct. Premium United Sta...

Visitor

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but m...

Mihail

Spotify Legend

650 Views

1 replies

0 likes

bug android
pixel 5
  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist reordered (not by me)

I have Spotify Premium and use it on my computer, phone (Android) and iPad. I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to. I recently noticed that several songs from an album near the top of ...

Casual Listener

I have Spotify Premium and use it on my computer, phone (Android) and iPad.  I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to.  I rec...

Mihail

Spotify Legend

1426 Views

5 replies

0 likes

  • 1426 Views
  • 5 replies
  • 0 likes

Superuser Contribution Will Android ever have Swiping gestures for minimizing, maximizing the player?

The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convienent feature not available in the android app? Deeze...

Newbie

The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convien...

CarlosE

Spotify Legend

994 Views

1 replies

6 likes

  • 994 Views
  • 1 replies
  • 6 likes

Superuser Contribution Cannot share on instagram

PlanPremiumCountry IndiaDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 My Question or IssueSo when I click to share instead of the song showing up, Instagram story opens up on default mode. The song doesn't show.

Visitor

  Plan Premium Country  India Device Google Pixel 2 XL Operating System Android 11   My Question or Issue So when I click to share instead of the song showing up, Instagra...

shady19071907

Casual Listener

710 Views

2 replies

2 likes

  • 710 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Music is not downloading

Plan Premium Country Germany Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on Operating System (Old Phone: Android 7.0; New Phone: Android 10) My Question or Issue Hello, I have a new mobile phone and want to down...

Regular

  Plan Premium   Country Germany   Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on   Operating System (Old Phone: Andro...

Alex

Spotify Legend

1043 Views

3 replies

0 likes

  • 1043 Views
  • 3 replies
  • 0 likes

Superuser Contribution music stops automatically

PlanPremiumCountryTaiwanDeviceSamsung Galaxy note10 PlusOperating SystemAndroid 11 My Question or Issue1. music stops automatically, and I always have to restart the music manually. Sometime it happens 2~3times during 1 song, sometime not happen duri...

Newbie

Plan Premium Country Taiwan Device Samsung Galaxy note10 Plus Operating System Android 11   My Question or Issue 1. music stops automatically, and I always have to restart th...

Ver

Spotify Legend

756 Views

3 replies

1 likes

  • 756 Views
  • 3 replies
  • 1 likes

Superuser Contribution At Night, How Can I Turn My Android Phone Screen Off, When Listening To Spotify App?

Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep. Music paused or off - I can darken my screen. Music playing - I touch the power button to get a black screen but Spotify immediately forces the s...

Music Fan

Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep.    Music paused or off - I can darken my screen.    Music playing - I ...

CarlosE

Spotify Legend

1797 Views

2 replies

0 likes

  • 1797 Views
  • 2 replies
  • 0 likes

Re: [Android] I play a song but no music can be heard

Device - Huawei P30 ProOS version - EMUI 11.0.0.138Version - 8.6.12.968 Issue - randomly, between songs, the volume rapidly lowers to muted by itself. This happens on the app on my phone, whether I am using headphones or not, whether I am touching th...

Newbie

Device - Huawei P30 Pro OS version - EMUI 11.0.0.138 Version - 8.6.12.968   Issue - randomly, between songs, the volume rapidly lowers to muted by itself. This happens on the app on my phone...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Ads stop playing until I hit the back button

PlanFreeCountryCanadaDevicePendoo x10 MAX (Android TV Box)Operating SystemAndroid 9 My Question or IssueSpotify stops ads a little more than half way through. Specifically the mcdonalds one where it lists their COVID procedures, it just stops on the ...

Regular

Plan Free Country Canada Device Pendoo x10 MAX (Android TV Box) Operating System Android 9   My Question or Issue Spotify stops ads a little more than half way through.  Specifica...

Jeremy

Spotify Legend

2547 Views

9 replies

0 likes

  • 2547 Views
  • 9 replies
  • 0 likes