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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117957 Views

27 replies

4 likes

  • 117957 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237369 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237369 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598117 Views

79 replies

3 likes

  • 598117 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490722 Views

581 replies

42 likes

Account
Free
  • 490722 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify loses connection when casting

Hello, I'm having several issues that all involve connection to my device when casting #1 Song info and playing time get out of sync. Music keeps playing but song info is not up to date. See this screenshot and notice the weird playing times#2 Adjust...

Casual Listener

Hello,   I'm having several issues that all involve connection to my device when casting   #1 Song info and playing time get out of sync. Music keeps playing but song info is not up to ...

Novy

Moderator

3166 Views

11 replies

2 likes

  • 3166 Views
  • 11 replies
  • 2 likes

Superuser Contribution Home screen is blank

PlanPremiumCountryIndiaDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 9.0 My Question or IssueThe home screen of the Spotify App is completely blank except the settings icon. The other tabs - Search and Your Library are fully functional. I've alr...

Visitor

Plan Premium Country India Device Samsung Galaxy 9 Plus Operating System Android 9.0   My Question or Issue The home screen of the Spotify App is completely blank except the settings i...

Ivan

Spotify Legend

1467 Views

7 replies

4 likes

  • 1467 Views
  • 7 replies
  • 4 likes

Superuser Contribution Release radar playlist not playing in order

PlanPremiumCountryUSDeviceNote 8Operating SystemAndroid version 9 My Question or IssueMy release radar playlist won't play in order when I select a song, it just shuffles. My other playlists are not like this.

Casual Listener

Plan Premium Country US Device Note 8 Operating System Android version 9   My Question or Issue My release radar playlist won't play in order when I select a song, it just shuffles. My...

Ver

Spotify Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not continuing playback from other locations

PlanPremiumCountryUSADevicePixel 2 XL + Samsung S9Operating SystemAndroid Oreo 8.1.0 (Pixel 2 XL)Android Pie 9 (Samsung S9) My Question or IssueI have an issue where the Android Spotify app doesn't "sync" with the other instances of Spotify (Windows ...

Regular

Plan Premium Country USA Device Pixel 2 XL + Samsung S9 Operating System Android Oreo 8.1.0 (Pixel 2 XL) Android Pie 9 (Samsung S9)   My Question or Issue I have an issue where t...

Yoshke

Casual Listener

2740 Views

10 replies

1 likes

Android
continue
playback
  • 2740 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Downloading over cellular even when it's told not to

Since I've gotten my new phone, spotify has tried to download Playlists even when I've told the app to not allow this, setting the offline mode does stop it, but that's not exactly elegant, and the other way is to turn off data entirely on the phone ...

Regular

Since I've gotten my new phone,  spotify has tried to download Playlists even when I've told the app to not allow this,  setting the offline mode does stop it,  but that's not exactly ...

CarlosE

Spotify Legend

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories Sharing Problem

Hi I cant share music on my instagram stories. There are 2 options on Spotify. One of them is "Chat" and its working but "Instagram" option not. It directs me to instagram but normal story sharing page. There is nothing about spotify there. I reinsta...

Casual Listener

  Hi I cant share music on my instagram stories. There are 2 options on Spotify. One of them is "Chat" and its working but "Instagram" option not. It directs me to instagram but normal story sh...

CarlosE

Spotify Legend

1461 Views

6 replies

3 likes

  • 1461 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution no songs will play, stuck at zero

PlanPremiumCountryUSADeviceLG Stylo 5Operating SystemAndroid 9 My Question or IssueRecently did a factory reset on my phone, after not using it for quite while. On spotify, I can view my library and all my playlists no problem. I can search and find ...

Casual Listener

Plan Premium Country USA Device LG Stylo 5 Operating System Android 9   My Question or Issue Recently did a factory reset on my phone, after not using it for quite while. On spotify, I...

Eni

Moderator

1943 Views

5 replies

0 likes

Android
stuck at zero
won't play
  • 1943 Views
  • 5 replies
  • 0 likes

Superuser Contribution No podcast episodes

PlanPremiumCountryGermanyDeviceHuawei p smart+Operating SystemAndroid 9.1 My Question or IssueThere are no new podcast episodes since March 10th. Neither in my libary nor on the podcast iself. How can I see them?

Regular

Plan Premium Country Germany Device Huawei p smart+ Operating System Android 9.1   My Question or Issue There are no new podcast episodes since March 10th. Neither in my libary nor on ...

Jeremy

Spotify Legend

1625 Views

13 replies

0 likes

  • 1625 Views
  • 13 replies
  • 0 likes

Superuser Contribution Hanging Playlist - Android Auto

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A70 Operating SystemAndroid v10Spotify Version8.6.4.971 My Question or Issue I bought a brand new (Android Auto) head unit for my car shortly before Christmas so I could switch effortlessly between...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy A70  Operating System Android v10 Spotify Version 8.6.4.971   My Question or Issue   I bought a brand new (Androi...

Jeremy

Spotify Legend

1323 Views

5 replies

0 likes

android auto
  • 1323 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution UI hasn't updated.

PlanPremiumCountryAustralia DeviceGoogle Pixel 4xlOperating SystemAndroid 11My Question or Issueas you can see in the first image, my premium account does not have the 2020 refresh ui, whereas in the second image, my free account i made 10 mintues ag...

Casual Listener

Plan Premium Country Australia  Device Google Pixel 4xl Operating System Android 11 My Question or Issue as you can see in the first image, my premium account does not have the 20...

devildog5001

Casual Listener

1259 Views

2 replies

0 likes

lyrics
UI
UI Issue
UI Upgrade Sucks
UIX
  • 1259 Views
  • 2 replies
  • 0 likes

Spotify doesn't work

My Spotify doesn't work at all. I open the app and all I see is a blank grey screen. I tried uninstalling and logging out. I've had this problem since yesterday afternoon.

Visitor

My Spotify doesn't work at all. I open the app and all I see is a blank grey screen. I tried uninstalling and logging out. I've had this problem since yesterday afternoon. 

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

I can't share anything on my Instagram story

PlanPremiumCountryPolandDeviceHuawei P40 lite Operating SystemAndroid 10 My Question or IssueI can't share anything on my Instagram story. When I try to, I'm just redirected to a camera view in my Instagram story. I already tried reinstalling the app...

Newbie

  Plan Premium Country Poland Device Huawei P40 lite  Operating System Android 10   My Question or Issue I can't share anything on my Instagram story. When I try to, I'm jus...

Emilia_8

Community Legend

776 Views

1 replies

1 likes

  • 776 Views
  • 1 replies
  • 1 likes

Music comes on automatically

During the night Spotify just starts playing sleep songs. There is no way to turn it off, just able to pause it.PlanPremiumCountryUsaDeviceSamsung Galaxy 20)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify just begi...

Visitor

During the night Spotify just starts playing sleep songs. There is no way to turn it off, just able to pause it. Plan Premium Country Usa Device Samsung Galaxy 20) Operating System (iOS 10, A...

Emilia_8

Community Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug report: Android Download slow

We have Spotify Premium Family for years. Our Wifi connection has at least 90mbit download. Usually Android updates about 1.000 songs in different playlist every Sunday morning after switchin to online mode in 5 minutes, highest Quality. For two week...

Regular

We have Spotify Premium Family for years. Our Wifi connection has at least 90mbit download. Usually Android updates about 1.000 songs in different playlist every Sunday morning after switchin to onli...

Mihail

Spotify Legend

907 Views

4 replies

0 likes

  • 907 Views
  • 4 replies
  • 0 likes

History - what was the track i listened on cell phone?

Dear all, firstly thanks for spotify to exists. On Saturday night I was listening to Krewella radio in my car on spotify when a super song started. But instead of thumbs up I put thumbs down and the radio station rearanged. Even when I skip on last t...

Newbie

Dear all,   firstly thanks for spotify to exists.   On Saturday night I was listening to Krewella radio in my car on spotify when a super song started. But instead of thumbs up I put th...

MattSuda

Spotify Star

627 Views

1 replies

1 likes

  • 627 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution History of played

I'm looking for a SIMPLE method to view my recently played tracks.. Not the playlist they were from but just a LIST - It would also be helpful to filter the list by time / date played. Is this possible for the Andriod phone itself? Do all devices syn...

Newbie

I'm looking for a SIMPLE method to view my recently played tracks.. Not the playlist they were from but just a LIST - It would also be helpful to filter the list by time / date played. Is this possib...

MattSuda

Spotify Star

22064 Views

3 replies

12 likes

  • 22064 Views
  • 3 replies
  • 12 likes

Looking for my play History of songs that weren't in playlist!

hiI started my playlist recently and after spotify was through with it, it played some songs that I just loved but since I was in the car I couldnt check them etc. 1 Song though was soo great that after it was done I tried to replay it but couldnt go...

Casual Listener

hi I started my playlist recently and after spotify was through with it, it played some songs that I just loved but since I was in the car I couldnt check them etc. 1 Song though was soo great that ...

MattSuda

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

History of songs played in order

How come there's no wait to see the songs that were actually played if you hit the wrong button you can't find anythingIf you add songs to the place you and then they play or even if they don't play and then you swipe right or left it's all gone and ...

Casual Listener

How come there's no wait to see the songs that were actually played if you hit the wrong button you can't find anything If you add songs to the place you and then they play or even if they don't pla...

MattSuda

Spotify Star

1550 Views

2 replies

0 likes

  • 1550 Views
  • 2 replies
  • 0 likes

how do I check my history

PlanFreeCountry United StatesDeviceSamsung Galaxy S8Operating SystemAndroidMy Question or IssueI've been trying to figure out how to check my history for the past half an hour, no luck

Casual Listener

Plan Free Country  United States Device Samsung Galaxy S8 Operating System Android My Question or Issue I've been trying to figure out how to check my history for the past half an hour,...

MattSuda

Spotify Star

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Andriod Listening History

Someone stole a pair of headphones that I own the other day, and I am trying to track down the time and location of when this happened. This would be a lot easier if I knew a time and date that I listened to a song, so I could eliminate times from my...

Newbie

Someone stole a pair of headphones that I own the other day, and I am trying to track down the time and location of when this happened. This would be a lot easier if I knew a time and date that I lis...

MattSuda

Spotify Star

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes