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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375426 Views

541 replies

34 likes

Account
Free
  • 375426 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
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  • 7 likes

Xiaomi phones: Spotify doesn't seem to be working right now

I was not able to open Spotify on Android Auto with a Xiaomi phone.Every time I tried to start Spotify received the following annoying message:"Spotify doesn't seem to be working right now"If I opened Spotify on the phone and then selected it on Andr...

Newbie

I was not able to open Spotify on Android Auto with a Xiaomi phone. Every time I tried to start Spotify received the following annoying message: "Spotify doesn't seem to be working right now" If I...

4622 Views

0 replies

1 likes

android auto
Xiaomi
  • 4622 Views
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Superuser Contribution Podcast not playing on my Android Device

PlanFree/PremiumCountryIrelandDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI know that this has been raised a number of times, and that it's apparently ongoing, but my podcasts won't play at all on my mobile device. I press play...

Casual Listener

  Plan Free/Premium Country Ireland Device Samsung Galaxy A6 Operating System Android   My Question or Issue I know that this has been raised a number of times, and that it's app...

Novy

Moderator

891 Views

5 replies

0 likes

  • 891 Views
  • 5 replies
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Superuser Contribution Steering wheel controls not working anymore (MBUX)

PlanPremiumCountryGermanyDeviceOnePlus 6 (A6003)Operating SystemAndroid 9 / OxygenOS 9.0.5 My Question or IssueMy phone is connected via bluetooth with my A-Class Mercedes (Model 2019). From November 18 to April 19 I had no problems and was able to c...

Regular

Plan Premium Country Germany Device OnePlus 6 (A6003) Operating System Android 9 / OxygenOS 9.0.5   My Question or Issue My phone is connected via bluetooth with my A-Class Mercedes (M...

Novy

Moderator

5115 Views

18 replies

5 likes

  • 5115 Views
  • 18 replies
  • 5 likes

Login button not working

Every time I hit the login button after entering my information it will change to say 'logging in' but then promptly change back to saying login. I've tried this on two different devices with the same result and uninstalling/reinstalling hasn't helpe...

Casual Listener

Every time I hit the login button after entering my information it will change to say 'logging in' but then promptly change back to saying login. I've tried this on two different devices with the sam...

Liam4eg

Regular

7321 Views

7 replies

1 likes

  • 7321 Views
  • 7 replies
  • 1 likes

Superuser Contribution Bug : Android Lock Screen - Cast stops and Spotify plays at phone

Plan PremiumCountry Czech Rep DeviceHonor 10Operating SystemAndroid 10 I am using Cast function to play music at my receiver. All works fine until my android phone gets locked. Once I press Spotifys next button on lock screen, Casted music will stop ...

Regular

Plan Premium Country Czech Rep   Device Honor 10 Operating System Android 10   I am using Cast function to play music at my receiver. All works fine until my android phone gets lo...

Alex

Spotify Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to podcasts with video while using VPN

PlanPremiumCountryUSDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or IssueI am unable to listen to the audio of a podcast if that podcast also has an option video to watch while connected to VPN. Even if I downloaded the audio-only e...

Newbie

Plan Premium Country US Device Google Pixel 4a 5G Operating System Android 11   My Question or Issue I am unable to listen to the audio of a podcast if that podcast also has an option ...

Novy

Moderator

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Clock turns off my shuffle mode

PlanFree/PremiumCountry Device(Pixel 2XL, Samsung Galaxy j2)Operating System(Android 7.1.2&6.0.1 respectively) My Question or Issuei am trying to set my alarm on google clock on shuffle keeping my shuffle onstill when it rings the shuffle is off and ...

Newbie

Plan Free/Premium Country   Device (Pixel 2XL, Samsung Galaxy j2) Operating System (Android 7.1.2&6.0.1 respectively)   My Question or Issue i am trying to set my alarm on goo...

Novy

Moderator

1031 Views

5 replies

0 likes

shuffle
shuffle broken
shuffle bug
shuffle issue
  • 1031 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Delete music on SD Card

so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?

Newbie

so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?

CarlosE

Spotify Legend

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
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Superuser Contribution Spotify app does not install on Samsung Galaxy A20

Hello,I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Store proposes to download it again.The app never shows o...

Newbie

Hello, I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Stor...

Ivan

Spotify Legend

1782 Views

1 replies

0 likes

  • 1782 Views
  • 1 replies
  • 0 likes

display number of songs in a playlist

PlanPremiumCountryGermanyDevice( Samsung Galaxy)Operating System(Android) My Question or IssueHi, I have a question: After an update it isn´t no longer shown on my mobile phone (android, Samsung) how many songs are in one playlist. This is now only p...

Newbie

Plan Premium Country Germany Device ( Samsung Galaxy) Operating System (Android)   My Question or Issue Hi, I have a question: After an update it isn´t no longer shown on my mobile pho...

TomatoAlley

Newbie

864 Views

1 replies

4 likes

  • 864 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify stops playing after 10 minutes on Honor 9 Lite

Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy saving mechanisms. PlanPremium DeviceHonor 9 Lite

Newbie

Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy sav...

CarlosE

Spotify Legend

1303 Views

4 replies

1 likes

  • 1303 Views
  • 4 replies
  • 1 likes

Superuser Contribution Keeps redownloading everytime I open the app

PlanPremiumCountryPhilippinesDeviceGalaxy Note 20 UltraOperating SystemAndroid 11 My Question or IssueAfter the latest update, everytime I open the app, it keeps showing the downloading notification, even though the progress is already at 100%. Now s...

Casual Listener

Plan Premium Country Philippines Device Galaxy Note 20 Ultra Operating System Android 11   My Question or Issue After the latest update, everytime I open the app, it keeps showing the ...

CarlosE

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect devices showing "can't play this right now"

My Question or IssueI'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but both are greyed out with message "can't play this right ...

Casual Listener

My Question or Issue I'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but bot...

Ver

Spotify Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Music lags when display is off - Google pixel

For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle. I have uninstalled and reinstalled the app, deleted cache and stop battery optimization and none of this is working. Please help me!

Newbie

For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle.  I have uninstalled and reinstalled the app, deleted cache and stop battery optim...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Superuser Contribution please stop recomme ding music based on music I'm not liking

I am a teacher and I play "this is raffi" for my students. I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to. Is there any way to indicate that I do not want recomendations based on certai...

Newbie

I am a teacher and I play "this is raffi" for my students.  I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to.  Is there any wa...

Ver

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Music cuts out when phone lockscreen comes on after being idle

Running into an issue where:1. Plug in headphones and play music2. Set down phone and after 1 minute, the phone screen goes back to screensaver3. Once screen changes, audio cuts out (pause) for a few seconds or until I turn on screen again Please hel...

Visitor

Running into an issue where: 1. Plug in headphones and play music 2. Set down phone and after 1 minute, the phone screen goes back to screensaver 3. Once screen changes, audio cuts out (pause) for...

Alex

Spotify Legend

606 Views

2 replies

2 likes

Android
Your Library
  • 606 Views
  • 2 replies
  • 2 likes

Superuser Contribution How do I listen to ALL songs by an artist?

I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist? Surely this is the most basic of features? - see all songs by an artist. There's some "Th...

Newbie

I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist?   Surely this is the most basic...

Djeraa

Music Fan

1704 Views

2 replies

0 likes

  • 1704 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Using TV as a remote

Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monitor. I'd prefer to be able to control it from the TV rather t...

Casual Listener

  Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monito...

PaulM1c3

Casual Listener

834 Views

2 replies

0 likes

  • 834 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle/repeat resets after changing song manually

Repeat button is not persistent after song change. I checked this thread about this problemhttps://community.spotify.com/t5/Ongoing-Issues/Android-Shuffle-is-disabled-when-selecting-another-track/idi-p/4490695/page/2 but this is not true, it wasn't f...

Casual Listener

Repeat button is not persistent after song change. I checked this thread about this problem https://community.spotify.com/t5/Ongoing-Issues/Android-Shuffle-is-disabled-when-selecting-another-track/i...

CarlosE

Spotify Legend

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android TV: podcast continues without video after pause/play

PlanPremiumCountryPolandDeviceXiaomi Mi Box 4Operating SystemAndroid 9 (Android TV) My Question or IssueI'm watching the Joe Rogan Podcast with Elon Musk (episode #1609). (1) If I Pause the video, walk away for 3-5 minutes, then return to Play podcas...

Casual Listener

Plan Premium Country Poland Device Xiaomi Mi Box 4 Operating System Android 9 (Android TV)   My Question or Issue I'm watching the Joe Rogan Podcast with Elon Musk (episode #1609). &n...

CarlosE

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes