Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryUKDeviceSamsung S8, Samusng Tablet A6, PCOperating SystemWindows 10 My Question or IssueIn the past I have saved full Almums to "Albums", this is logical to me. I also have "Playlists" in Playlists. Now I cant seem to save an Album ...
I write the name and push the button create, but it doesn`t work?Can anyone help me?Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt zum Betätigen aber das Fenster geht nicht weg und die Li...
PlanPremiumCountryUSADevice(Galaxy s10e)Operating System(Android 9) My Question or IssueHi, not sure if this has been asked before but for some reason I can't unhide songs without hearting it. If I go to the hidden content list, tap the red hide butt...
bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headphones, even though it gives me the option to turn t...
PlanPremiumCountryGermanyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueHI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message (German) over chrome cast "Die Wiedergabe wurde gestoppt, weil Spotify auf ...
PlanPremiumOperating SystemHappens on literally everything my account is connected to, phone, computer, firestick My Question or IssueSomethings wrong with my elapsed time on everything I play. It shows everything as being shorter then it actually is...
PlanPremiumCountryItaly DeviceGoogle Pixel 3aOperating SystemAndroid 10 Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be OK but when I select Spotify, the app on the car screen doesn't work. I cannot ch...
PlanPremiumCountryUSA DeviceSamsung Galaxy S10 My Question or IssueFor years Spotify has ordered my playlist folders in the order that I've made them, newest on top. A couple months ago, I think, they automagically re-ordered themselves on my phone. ...
Plan - PremiumCountry - USADevice - Pixel 2 XLOperating System - Android 8.1.0 (Kernel 4.4.88)Spotify version - 8.5.31.676 (Installed from Play Store)My Issue:The Spotify app hasn't been able to connect in months. This issue is independent of the pho...
Hi - Premium UserCountry - U.S.Device - Samsung Galaxy Note 9Operating System -Android 9 Pie The screen only displays 'Connecting' when trying to use either of the Spotify or Pandora applications on the head unit.I have a Kenwood DDX375BT that until ...
Videohttps://photos.app.goo.gl/NqK88vTqieHvNthB8 PlanPremiumCountryJordanDeviceOnePlus 5TOperating SystemAndroid 9 (OxygenOS 9.0.9)
DeviceSony Xperia E5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo I'm having the weirdest issue with Spotify on my phone. Everything used to work perfectly fine up until a few days ago, when I noticed that some tracks in my downloade...
PlanPremiumCountrynederlandDeviceoneplus 7t pro mclaren Operating Systemandroid 10 My Question or IssueI had at first a samsung s8 and when it connected to my car and i wanted to play music i touched the screen and it played music from the spotify ap...
PlanPremiumCountryUSDevicePixel 2Operating SystemAndroid My Question or IssueThe latet app update totally breaks any playlist ordering that existed prior to the update. I had all of my playlists sorted alphabetically (which is still the case on the d...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have an Alexa hooked up to speakers in my living room, which I use to play music with Spotify connect. Using my phone to change the music works until I...
PlanPremiumCountryUnited StatesDeviceLG G7 ThinQOperating SystemAndroid My Question or IssueI have deleted the songs and albums multiple times but the app keeps re-liking and re-downloading them. I have removed every liked artist, album, and song to ...
PlanPremiumCountryIndonesia DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo 8.0 My Question or IssueI see that a new feature of lyrics has been added to Spotify but I can't see any lyrics on it. How do I fix this? By the way, thank you SOO m...
PlanPremiumCountryNorwayDeviceSamsung s8 and samsung s10Operating SystemAndroid Oreo My Question or IssueThe music stops and starts, and stop en starts, during playing music while the phone is not aktive in use. If i hold the phone and use it, it pla...
Plan Premium DeviceMoto G6 Operating SystemAndroid 9 IssueSince the last update (8th November 2019) when regularly using Spotify my phone has randomly crashed. Upon restarting all downloads are gone and Spotify will try an re-download. I am using an ...
PlanPremiumCountryTaiwanDevicePixel 3Operating SystemAndroid 10My Question or Issuesince i clicked a song of the playlistit force me to follow and download the playlisteverytime when i try to stop following the playlist and delete these downloaded so...