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Spotify glitching and then crashing

Spotify glitching and then crashing

Plan

Premium

Country

Australia

Device

Oppo r11s

Operating System

Color OS

 

My Question or Issue

Ever since a patch that was released on tuesday my spotify is constantly crashing. I will be listening to music and after a few songs it will all of a sudden stop and when I open the app it has restarted. Before tuesday this was never an issue but its suddenly just started doing this and nothing I do works. I've uninstalled/reinstalled, changed permissions, logged out and back in and nothing has worked. Has anyone else had this issue?

Reply
1 Reply

Hey there @goodypaka,


Thank you for reaching out to us here in the Community. We're happy to help.

 

Can you confirm if you followed these steps when you reinstalled the app? This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble.

 

If the above doesn't do the trick, can you try with another internet connection to see if the issue persist?

We'll keep an eye out for your reply.

 

Take care!

JeremyModerator
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