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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375926 Views

541 replies

34 likes

Account
Free
  • 375926 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7543 Views

0 replies

7 likes

  • 7543 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify pausing randomly on all devices

PlanFree/PremiumCountryNorwayDeviceAndroid, WindowsOperating System My Question or IssueSpotify keeps pausing music randomly - this happens on my Android Phone and Windows Laptop. I have tried signing out of all devices and Uninstalled / installed ap...

Newbie

Plan Free/Premium Country Norway Device Android, Windows Operating System     My Question or Issue Spotify keeps pausing music randomly - this happens on my Android Phone and Wind...

Jeremy

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Add to favorites button not working

PlanPremiumCountryItalyDevice(Huawei P20 LIte)Operating System(Android 9) My Question or IssueThe "Mi piace" heart-shaped button (I think it is the equivalent of the English "Add to favorites") is no longer working on the android app. Whenever i clic...

Visitor

Plan Premium Country Italy Device (Huawei P20 LIte) Operating System (Android 9)   My Question or Issue The "Mi piace" heart-shaped button (I think it is the equivalent of the English ...

Ver

Spotify Legend

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not react from time to time

PlanPremiumCountryNetherlandsDeviceSamsung S10Operating SystemAndroid 10, UI 2.5 My Question or IssueSince a few weeks my Spotify doesn't work properly. When starting up the first 10 seconds are okay. I can play songs and switch to others. After thos...

Casual Listener

Plan Premium Country Netherlands Device Samsung S10 Operating System Android 10, UI 2.5   My Question or Issue Since a few weeks my Spotify doesn't work properly. When starting up the ...

Alex

Spotify Legend

690 Views

2 replies

0 likes

Android
problem
  • 690 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Song can be played alone but not in playlist

I have many songs added to my playlist from my PC and downloaded on my phone.Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i select it directly PlanPremiumCountryGermanyDeviceHu...

Casual Listener

I have many songs added to my playlist from my PC and downloaded on my phone. Only one song is appearing greyed out and isn't playing in the playlist even though it is downloaded. I can play it if i...

Jeremy

Spotify Legend

954 Views

3 replies

1 likes

  • 954 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution URI to play album start playing in shuffle mode

PlanPremiumCountrySwissDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI use the Spotify URI to play my albums or play audio books for my child with a shortcut on homescreen.The URI to play a album is the following:spotify:album:ID_OF_...

Regular

Plan Premium Country Swiss Device Galaxy S10 Operating System Android 10   My Question or Issue I use the Spotify URI to play my albums or play audio books for my child with a shortcut...

Jeremy

Spotify Legend

6431 Views

5 replies

3 likes

  • 6431 Views
  • 5 replies
  • 3 likes

Lautstärkeregler nur durch verschieben Regeln

Hallo, meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt, war das natürlich keine gute Erfahrung. Eine Erklärung dafü...

Casual Listener

Hallo,   meine Mutter hatte sich bei mir beschwert das die Musik plötzlich auf voller Lautstärke springt wenn sie ihr Smartphone in der Hand hält, das sie es oft mit einer Musikanlage koppelt,...

denfi1992

Casual Listener

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album keeps stopping on the same time marks

PlanPremiumCountryArgentinaDeviceMoto G7Operating SystemAndroid Oreo My Question or IssueHi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The playback always stops at the 2:29 mark on the song "Thug Tears" and also on many ot...

Casual Listener

Plan Premium Country Argentina Device Moto G7 Operating System Android Oreo   My Question or Issue Hi, I've been trying to listen to the excellent JPEGMAFIA album, Veteran. The pl...

Elena

Moderator

631 Views

3 replies

1 likes

  • 631 Views
  • 3 replies
  • 1 likes

Best Android Music Player to play Flac?

I have been trying out various players to play flac files on my note II in my car. I am using Power Amp and Winamp. I am not crazy about either one of them. Soundwise Power Amp seem to be bolder but Winamp displays files better. Would be curious what...

Visitor

I have been trying out various players to play flac files on my note II in my car.  I am using Power Amp and  Winamp. I am not crazy about either one of them.  Soundwise Power Amp seem...

vimen

Casual Listener

20167 Views

4 replies

0 likes

  • 20167 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Spotify connections" Galaxy Watch Active 2

PlanPremiumCountryUSADeviceSamsung Galaxy S20+, Galaxy Watch Active 2Operating SystemAndroid 11, Tizen 5.5.0.1 My Question or IssueI just got a Galaxy Watch Active 2 and if I use the Spotify Widget on my watch, there is a constant "Spotify connection...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20+, Galaxy Watch Active 2 Operating System Android 11, Tizen 5.5.0.1   My Question or Issue I just got a Galaxy Watch Active 2 and if I...

Jeremy

Spotify Legend

1149 Views

1 replies

0 likes

  • 1149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drainage and phone heating up

PlanPremiumCountryGermanyDeviceSamsung s20Operating SystemAndroid 11 Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per hour) and having the app running in the background, also I noticed my phone is getting som...

Casual Listener

Plan Premium Country Germany Device Samsung s20 Operating System Android 11       Spotify is draining a lot of battery while listening to it in offline mode (about 6-7% per ...

clydeFrog0

Casual Listener

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded albums randomly deleted

PlanPremiumCountryGreeceDeviceGalaxy S9 plusOperating SystemAndroid 10 My Question or IssueHello all, This is the third time happened to me this year, I have lost all my downloaded albums (not playlists) on my android phone. I always have the onlien ...

Casual Listener

Plan Premium Country Greece Device Galaxy S9 plus Operating System Android 10   My Question or Issue Hello all,   This is the third time happened to me this year, I have lost al...

Elena

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast video description timeout

PlanFreeCountryMacedoniaDeviceSamsung Galaxy A21sOperating SystemAndroid 10 My Question or IssueHello,When watching The Joe Rogan Experience podcast on my mobile phone, specifically episode #1575, the "description" of the episode is blocking me from ...

Casual Listener

Plan Free Country Macedonia Device Samsung Galaxy A21s Operating System Android 10   My Question or Issue Hello, When watching The Joe Rogan Experience podcast on my mobile phone, spe...

Jeremy

Spotify Legend

946 Views

7 replies

0 likes

  • 946 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Keeps Pausing

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth connection, so I've pretty much narrowed it down to an issue...

Visitor

This is on all of my devices (Android tablet, phone, and Windows Laptop), using internet connections provided by xfinity and AT&T, and happening both while I am and am not using a Bluetooth conne...

Elena

Moderator

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashing on android phones when using car controls

PlanPremiumCountryUKDeviceSamsung A40, Oneplus 7 Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it crashes anytime I try to change song. I have tried clearing the cache and data...

Visitor

  Plan Premium Country UK Device Samsung A40, Oneplus 7   Spotify Crashes every time I try to use my car controls. Worked perfectly for the last year then in the last month or 2 it ...

Mihail

Spotify Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution video podcast doesnt work with bluetooth headphones

PlanFree/PremiumFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

Mihail

Spotify Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google clock uses standard beeping instead of spotiy

PlanPremiumCountryGermany DeviceBlackBerry DTEK50Operating SystemAndroid Marshmallow My Question or IssueSome weeks prior to now my Google Clock App started using the standard sound for an alarm in stead of the chosen playlist.It still shows the play...

Regular

Plan Premium Country Germany  Device BlackBerry DTEK50 Operating System Android Marshmallow   My Question or Issue Some weeks prior to now my Google Clock App started using the st...

Jeremy

Spotify Legend

1864 Views

3 replies

1 likes

  • 1864 Views
  • 3 replies
  • 1 likes

Downloaded songs keep moving to internal storage

Motorola g(7) plusAndroid 10Spotify 8.5.54.869 I have a Motorola G(7) Plus, with 64gb internal storage, and 128gb SD card. I have Spotify set to download songs to the SD card. My phone came pre-installed with Android Pie. Earlier this week it receive...

Music Fan

Motorola g(7) plus Android 10 Spotify 8.5.54.869   I have a Motorola G(7) Plus, with 64gb internal storage, and 128gb SD card. I have Spotify set to download songs to the SD card. My phone c...

CelticJamboy

Casual Listener

2629 Views

4 replies

3 likes

  • 2629 Views
  • 4 replies
  • 3 likes

Superuser Contribution I can't connect to Chromecast anymore

Starting a couple days ago whenever I try to connect my Spotify to my Chromecast (it always worked with no issues previously) when I tap on to select a device to which stream the content it shows me the name of my chromecast device but I can't select...

Newbie

Starting a couple days ago whenever I try to connect my Spotify to my Chromecast (it always worked with no issues previously) when I tap on to select a device to which stream the content it shows me ...

tigaaa

Roadie

5081 Views

5 replies

6 likes

  • 5081 Views
  • 5 replies
  • 6 likes

Superuser Contribution Playlist Interface Bug, causes app crash

PlanPremium Family CountryLuxembourg DeviceXiaomi MI 9T Pro Operating SystemAndroid 10, MIUI 12.0.3 My Question or IssueThe app crashes when I click on any song after I open a playlist. (the playlist interface looks weird) Preview of how it looks :  ...

Visitor

Plan Premium Family   Country Luxembourg   Device Xiaomi MI 9T Pro   Operating System Android 10, MIUI 12.0.3   My Question or Issue The app crashes when I click on a...

Mario

Spotify Legend

571 Views

1 replies

0 likes

Android
bug
Crash
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don't I get a new release announcement from the artist?

PlanPremium Operating SystemAndroid 10, Windows 10 My Question or IssueThe announcement here is the second section of the home page below the greeting section (in Android). And the top banner section (in desktop) I get announcement from some artists ...

Newbie

  Plan Premium   Operating System Android 10, Windows 10   My Question or Issue The announcement here is the second section of the home page below the greeting section (in Andr...

Alex

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes