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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399935 Views

548 replies

35 likes

Account
Free
  • 399935 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8590 Views

0 replies

7 likes

  • 8590 Views
  • 0 replies
  • 7 likes

Superuser Contribution I can't connect to Sonos via Spotify Connect

PlanPremiumCountryGermanyDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or IssueHi, I can't connect the Sonos speakers via Spotify Connect, they simple don't show up in the list of devices.However, they can connect and play without pr...

Regular

Plan Premium Country Germany Device Google Pixel 4a 5G Operating System Android 11   My Question or Issue Hi,   I can't connect the Sonos speakers via Spotify Connect, they simp...

MusicUser

Newbie

3328 Views

12 replies

0 likes

  • 3328 Views
  • 12 replies
  • 0 likes

Superuser Contribution Daily Mixes seem frozen

PlanPremiumCountryFrance I have a problem since two or three month : my daily mixes does not change and seem frozen. I listen lot of electro style, but since one month I have listen some rock/metal and no change appear. It's always the same daily mix...

Visitor

Plan Premium Country France   I have a problem since two or three month : my daily mixes does not change and seem frozen. I listen lot of electro style, but since one month I have listen so...

8jupiter8

Regular

1634 Views

10 replies

1 likes

Daily Mixes
  • 1634 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Like songs won't go away

PlanPremiumCountryMexicoDeviceOppo Find XOperating SystemAndroid 10 My Question or IssueA while ago I added these songs through "Import", now I'm trying to delete the "Like songs" playlists but these songs won't delete. Help.

Casual Listener

Plan Premium Country Mexico Device Oppo Find X Operating System Android 10   My Question or Issue A while ago I added these songs through "Import", now I'm trying to delete the "Like s...

Jeremy

Spotify Legend

940 Views

3 replies

0 likes

liked songs
  • 940 Views
  • 3 replies
  • 0 likes

Superuser Contribution artists list gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll my years that Ive spent following various artist around the world are gone. the app count...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue All my ...

Breviceps

Newbie

593 Views

2 replies

1 likes

  • 593 Views
  • 2 replies
  • 1 likes

podcast library problems

PlanPremiumCountryGermanyDeviceSamsung Galaxy s8Operating SystemAndroid 9 My Question or Issuepodcast not working on MobileSince yesterday on my mobile phone i am having problems with my list of podcasts. it is showing a very old list of podcasts tha...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy s8 Operating System Android 9   My Question or Issue podcast not working on Mobile Since yesterday on my mobile phone i am having ...

Leni75

Casual Listener

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist page not loading

PlanPremiumCountryGermanyDevicehonor 10 & huawei p30Operating SystemAndroid My Question or IssueSome artists (especially audio books) can't be selected in the Android App. I search for "Die drei ??", click the artist result and see a loading screen. ...

Visitor

Plan Premium Country Germany Device honor 10 & huawei p30 Operating System Android   My Question or Issue Some artists (especially audio books) can't be selected in the Android App...

Mihail

Spotify Legend

1291 Views

1 replies

1 likes

  • 1291 Views
  • 1 replies
  • 1 likes

Displaying menu issue

PlanPremiumOperating SystemAndroid 8.1My Question or IssueI've recently built an android tablet into my car. It has a custom car-friendly surface with fixed horizontal menu on the top of the display. Every application installed from Play Store displa...

Newbie

Plan Premium Operating System Android 8.1 My Question or Issue I've recently built an android tablet into my car. It has a custom car-friendly surface with fixed horizontal menu on the top of th...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Superuser Contribution No lyrics

PlanPremium Device(Xiaomi Redmi 9C, Samsung J6+) Operating SystemAndroid 10QP My Question or IssueLyrics won't show up in all my devices. Already clear the chace, reinstall, and try to log in on my sister's phone which has the lyrics but still won't ...

Visitor

Plan Premium   Device (Xiaomi Redmi 9C, Samsung J6+)   Operating System Android 10QP   My Question or Issue Lyrics won't show up in all my devices. Already clear the chace, r...

Ver

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing on Google Pixel 3a

For the last month my Spotify keeps pausing when I attempt to listen to music. I have looked at battery optimization, reset my password, ensured my account was up to date, reinstalled the app on my phone, logged out everywhere,etc... I press play and...

Visitor

For the last month my Spotify keeps pausing when I attempt to listen to music. I have looked at battery optimization, reset my password, ensured my account was up to date, reinstalled the app on my p...

Alex

Spotify Legend

1526 Views

3 replies

2 likes

  • 1526 Views
  • 3 replies
  • 2 likes

CarPlay issue

I just purchased a 2020 Ford F-150 with Sync 3. Music plays perfectly through Bluetooth, but when plugged in via USB for CarPlay the EQ goes flat and will not allow me to change it. I am on Sync 3 version 3.4 and Spotify premium 8.5.86.739.

Casual Listener

I just purchased a 2020 Ford F-150 with Sync 3. Music plays perfectly through Bluetooth, but when plugged in via USB for CarPlay the EQ goes flat and will not allow me to change it. I am on Sync 3 ve...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Connectivity with Bluetooth headphones keeps dropping

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 10 My Question or IssueThe connectivity with my Bluetooth headphones keeps dropping. I've used two of my Bluetooth headphones and they have the same issue. The wired...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy Note 20 Ultra Operating System Android 10   My Question or Issue The connectivity with my Bluetooth headphones keeps dropping. I've...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music that switches from Android Auto to smartphone.

PlanFreeCountryFranceDeviceHonor 10Operating SystemAndroid 10 My Question or IssueHello,I use Spotify with Android Auto built into my vehicle.When I listen to music and switch off the ignition of the vehicle, the music switches to my phone.How to avo...

Casual Listener

Plan Free Country France Device Honor 10 Operating System Android 10   My Question or Issue Hello, I use Spotify with Android Auto built into my vehicle. When I listen to music and s...

OUARZA

Casual Listener

563 Views

3 replies

0 likes

  • 563 Views
  • 3 replies
  • 0 likes

Superuser Contribution Storage selection suddenly disappeared

PlanPremiumDeviceSamsung S7 EdgeOperating SystemAndroidMy Question or IssueYesterday I opened Spotify and I see that it's downloading 1.5k songs. Then I realized that I can't even select my SD as the storage anymore. This is the most frustrating thin...

Regular

Plan Premium Device Samsung S7 Edge Operating System Android My Question or Issue Yesterday I opened Spotify and I see that it's downloading 1.5k songs. Then I realized that I can't even selec...

Mihail

Spotify Legend

1653 Views

2 replies

0 likes

  • 1653 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast listen location being forgotten - Joe Rogan

PlanFree/PremiumCountry DeviceAndroid Car StereoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Having been forced to download Spotify to continue to listen to Joe Rogan's podcast I am having an issue where the current lo...

Casual Listener

Plan Free/Premium Country   Device Android Car Stereo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Having been forced to download S...

Mihail

Spotify Legend

1081 Views

3 replies

1 likes

  • 1081 Views
  • 3 replies
  • 1 likes

[Android][Other] My music cuts out when my phone or computer goes to the screensaver.

My music cuts out when my phone or computer goes to the screensaver. How do I get my Spotify to keep playing while I am not actively looking at my phone or computer?

Visitor

My music cuts out when my phone or computer goes to the screensaver. How do I get my Spotify to keep playing while I am not actively looking at my phone or computer?

298 Views

0 replies

1 likes

Android
Other
  • 298 Views
  • 0 replies
  • 1 likes

Superuser Contribution JRE won't play video on mobile app

Edit: problem solved I've tried everything to fix it, made sure it was updated, turned off car mode, did a clean reinstall twice, downloaded an episode, and I still get a black screen with audio (and yes audio only is turned off). I'm trying on the m...

Visitor

Edit: problem solved   I've tried everything to fix it, made sure it was updated, turned off car mode, did a clean reinstall twice, downloaded an episode, and I still get a black screen with a...

Mihail

Spotify Legend

9682 Views

1 replies

0 likes

  • 9682 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution not playing and no sound after the update

No song I choose plays, no sound, and the timer doesn't work after the version 8.5.88.883 update for AndroidPlanPremiumCountryTurkeyDeviceCasper Via A1Operating SystemAndroid 7.0 My Question or IssueNo song I choose plays, no sound, and the timer doe...

Casual Listener

No song I choose plays, no sound, and the timer doesn't work after the version 8.5.88.883 update for Android Plan Premium Country Turkey Device Casper Via A1 Operating System Android 7.0 &nb...

Mihail

Spotify Legend

1973 Views

3 replies

0 likes

  • 1973 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My spotify break on second song and stop

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree/PremiumCountryBrazilDevice(Xiaomi Redmi Note 7)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueGood Morn...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free/Premium Country Brazil Device (Xiaomi Redmi Note 7) Operating Sy...

Ivan

Spotify Legend

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic unwanted pausing

PlanPremiumCountryGermanyDeviceHauwei P smart z 2019Operating SystemAndroid Oreo My Question or IssueAfter starting a song or podcast it takes between 30 secs up to 60 secs when it just stops. I can press play again to start another "cycle" after 30-...

Newbie

Plan Premium Country Germany Device Hauwei P smart z 2019 Operating System Android Oreo   My Question or Issue After starting a song or podcast it takes between 30 secs up to 60 s...

Eni

Moderator

1028 Views

7 replies

3 likes

  • 1028 Views
  • 7 replies
  • 3 likes

Superuser Contribution Local Files are greyed out and not playing

PlanPremiumCountryAustraliaDeviceS10e and S7Operating SystemAndroid My Question or IssueLocal Files are greyed out and not playingI have tried everything listed here and still not playing:https://community.spotify.com/t5/Android/Play-quot-local-files...

Music Fan

Plan Premium Country Australia Device S10e and S7 Operating System Android   My Question or Issue Local Files are greyed out and not playing I have tried everything listed here and st...

Alex

Spotify Legend

2634 Views

3 replies

0 likes

  • 2634 Views
  • 3 replies
  • 0 likes