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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7346 Views

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7 likes

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Can't play Spotify in vehicle through Galaxy S10

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid Version 10Vehicle2010 Ford RangerVehicle DeckPioneer MVH-200EX I cannot get Spotify working in my vehicle after switching phones to a Galaxy S10 from a Galaxy S7. I can play musi...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android Version 10 Vehicle 2010 Ford Ranger Vehicle Deck Pioneer MVH-200EX   I cannot get Spotify working in m...

539 Views

0 replies

0 likes

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Help with Radio Stations

PlanPremiumDevicePixel 3Operating SystemAndroid 10 My Question or Issue I'm fairly new to Spotify. If I play a pre-defined Spotify radio station based on an artist I can follow it and it gets saved to my playlists. It appears to only have a limited n...

Music Fan

Plan Premium Device Pixel 3 Operating System Android 10   My Question or Issue   I'm fairly new to Spotify.   If I play a pre-defined Spotify radio station based on an artis...

420 Views

0 replies

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Radio
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Spotify App is not working since about 3 month [various Samsung phones]

PlanPremiumCountryGermany DeviceGalaxy S20, Galasy J5Operating SystemAndroid Oreo My Question or IssueSince ~3 month the Spotify App is not working, 1000+ recent low ratings in PlayStore report same issues- playing songs offline does not work- search...

Visitor

Plan Premium Country Germany   Device Galaxy S20, Galasy J5 Operating System Android Oreo   My Question or Issue Since ~3 month the Spotify App is not working, 1000+ recent ...

tyl76

Music Fan

1361 Views

2 replies

1 likes

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Soptify closes itselfs on Win10/Android 10 but not on Echo dot for months

PlanPremiumCountryGermanyDeviceMotorola Action One / Windows 10 PCOperating SystemAndroid 10 & Windows 10 My Question or IssueSo, it's around three months now, while I can start Spotify only on my Echo Dot.Did already about 3-4 clean installs done on...

Visitor

Plan Premium Country Germany Device Motorola Action One / Windows 10 PC Operating System Android 10 & Windows 10   My Question or Issue So, it's around three months now, while I ca...

526 Views

0 replies

0 likes

Android 10
Crash
Win10
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Solved!! I can't delete and add songs

PlanPremium accountCountryIndonesiaDeviceSamsung Galaxy A8 2018Operating SystemAndroid Oreo My Question or IssueI can't delete and add songs

Casual Listener

Plan Premium account Country Indonesia Device Samsung Galaxy A8 2018 Operating System Android Oreo   My Question or Issue I can't delete and add songs

naufalsdaffa75

Casual Listener

903 Views

4 replies

0 likes

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Solved!!Superuser Contribution [Android] App has several disruptive issues

PlanFamilyCountryGermanyDeviceSamsung Galaxy S9+SoftwareAndroid 10One UI 2.0Samsung's Security Patch level 1st July 2020Spotify 8.5.6 9.834 My Question or IssueSo the app is presenting a very strange pattern of misbehaviors that is escalating. It sta...

Casual Listener

Plan Family Country Germany Device Samsung Galaxy S9+ Software Android 10 One UI 2.0 Samsung's Security Patch level 1st July 2020 Spotify 8.5.6 9.834   My Question or Issue So the a...

Eni

Moderator

4459 Views

4 replies

2 likes

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Track timeline starts with 10:00 when connected to Sonos

PlanFree/PremiumCountryGermanyDeviceSamsung Galaxy S8 / Huawei P30 Pro Operating SystemAndroid 9 & Android 10 IssueOften when i connect to my sonos Box (different generations) the track timeline starts at 10:00 and counts upwards correctly. A track w...

Newbie

  Plan Free/Premium Country Germany Device Samsung Galaxy S8 / Huawei P30 Pro   Operating System Android 9 & Android 10   Issue Often when i connect to my sonos Box (di...

kuhnikuehnast

Visitor

401 Views

1 replies

0 likes

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  • 1 replies
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Search function keeps crashing Spotify on android phone

PlanPremiumCountryIrelandDevice(Sony Xperia)Operating System(Android) My Question or IssueSpotify crashes every time I search for anything.

Casual Listener

  Plan Premium Country Ireland Device (Sony Xperia) Operating System (Android)   My Question or Issue Spotify crashes every time I search for anything.

whatrobdidnext

Casual Listener

662 Views

2 replies

0 likes

Search crash
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Unplayed Podcast don't show up

PlanPremiumCountryGermanyDeviceS20+ 5g, S7 edge, S5, Galaxy Tab s3Operating SystemAndroid Hey,I have the Problem that two of my three Podcast shows don't show up in the unplayed list in the podcast index in your library. This is for all my devices. S...

Visitor

  Plan Premium Country Germany Device S20+ 5g, S7 edge, S5, Galaxy Tab s3 Operating System Android   Hey, I have the Problem that two of my three Podcast shows don't show up in t...

396 Views

0 replies

2 likes

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Solved!! Album Bug - Android

PlanPremium Operating SystemAndroid 9 My Question or IssueAbout 95% of my saved albums no longer show up in my library in-app. On PC, they're all there. The only way I can get them back is to go to the album and unlike, relike. I'm talking HUNDREDS o...

Casual Listener

Plan Premium   Operating System Android 9   My Question or Issue About 95% of my saved albums no longer show up in my library in-app. On PC, they're all there. The only way I can get...

TheAJR1987

Casual Listener

1336 Views

2 replies

1 likes

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  • 2 replies
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Android Tablet (Samsung Tab S6) no longer plays songs, & everything is grayed out.

PlanPremiumCountryUSADeviceSamsung Tab S6 (Phone works - LGV35 Thin Q)Operating System My Question or IssueUp until today, Spotify worked perfectly on my Tablet. Today, I can open the app and be logged in, but every song on the app is gray, missing t...

Casual Listener

Plan Premium Country USA Device Samsung Tab S6 (Phone works - LGV35 Thin Q) Operating System   My Question or Issue Up until today, Spotify worked perfectly on my Tablet. Today, I can o...

Ajmcc

Casual Listener

2325 Views

2 replies

0 likes

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Cant play an individual song on phone but can on Windows laptop

PlanFreeCountry DeviceSamsung Galaxy A80Operating Systemlatest My Question or IssueWhen i search for a song on my phone i can never play the individual song, only shuffle play a load of songs related to it, but when i login on the same account on my ...

Visitor

Plan Free Country   Device Samsung Galaxy A80 Operating System latest   My Question or Issue When i search for a song on my phone i can never play the individual song, only shuffl...

robigouk

Composer

404 Views

1 replies

0 likes

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Long press on buds plus does not open Spotify

Plan :FreeCountry :India Device :OnePlus 7Operating System :Android 10 My Question or Issue :There's an option on the Galaxy wearable application that allows you to customize the touch actions on the buds plus. One such feature is the long press on t...

Visitor

Plan : Free Country : India   Device : OnePlus 7 Operating System : Android 10   My Question or Issue : There's an option on the Galaxy wearable application that allows you ...

462 Views

0 replies

0 likes

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App crashes when on an artist page

PlanPremiumCountryBrazilDeviceMoto G6 PlusOperating SystemAndroid 9 My Question or IssueThe app crashes and closes every time that I open any artist page.

Newbie

Plan Premium Country Brazil Device Moto G6 Plus Operating System Android 9   My Question or Issue The app crashes and closes every time that I open any artist page.

Billy-J

Spotify Star

429 Views

1 replies

0 likes

Artist app crash
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Spotify Crashes When Attempting to View Storage Options

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes. When I press Storage, the app says it is checking both internal...

Visitor

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes.   Whe...

user-removed

Not applicable

744 Views

4 replies

1 likes

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  • 4 replies
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Android - prevent auto start

PlanPremium FamilyCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueFor this situation - Spotify has NOT be used in a few days.Samsung, BT is not on, so I turn BT on.I connect my BT ear buds. My intention is to make a phon...

Visitor

Plan Premium Family Country USA Device Samsung Galaxy S10 Operating System Android   My Question or Issue For this situation - Spotify has NOT be used in a few days. Samsung, BT is no...

638 Views

0 replies

0 likes

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Superuser Contribution Poor color contrast

I don't know where spotify takes these colors from, but it's unreadable. It's always these colors. Please allow me to change it or make it something neutral and readable.

Music Fan

I don't know where spotify takes these colors from, but it's unreadable. It's always these colors. Please allow me to change it or make it something neutral and readable.

Ivan

Spotify Legend

966 Views

3 replies

0 likes

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Not working on 4G

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work.PlanPremiumCountryIndiaDeviceOnePlus 6TOperating SystemOxygenOS version 10.3.4 My Question ...

Visitor

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work. Plan Premium Country India Device ...

547 Views

0 replies

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4G
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Daily Mix Missing from Phone App

PlanPremiumCountryIndiaDeviceGoogle Pixel 3 (Year of Purchase: December 2018)Operating SystemAndroidMy Question or IssueMy Daily Mixes are missing from the App home page. I can find them on the desktop 'made for you section' on my laptop app. I have ...

Visitor

Plan Premium Country India Device Google Pixel 3 (Year of Purchase: December 2018) Operating System Android My Question or Issue My Daily Mixes are missing from the App home page. I can find...

288 Views

0 replies

0 likes

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Playback switches device when on same connection

PlanPremium DevicePC and Android My Question or Issue Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. Pull out my android phone and activate wifi (I don't always keep it on). As soon a...

Gig Goer

Plan Premium   Device PC and Android   My Question or Issue   Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. ...

341 Views

0 replies

0 likes

  • 341 Views
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