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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7388 Views

0 replies

7 likes

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  • 7 likes

Liked albums not showing on mobil

PlanPremiumCountryIsraelDeviceXioami mi 9 LiteOperating SystemAndroid My Question or IssueHi,In the mobile app, I cant see al my liked albums, but the last 5 recent liked ones. On PC I can see all the albums as usual.Any fix?

Visitor

Plan Premium Country Israel Device Xioami mi 9 Lite Operating System Android   My Question or Issue Hi, In the mobile app, I cant see al my liked albums, but the last 5 recent liked o...

SoundShots

Composer

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
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Solved!!Superuser Contribution Unable to login to spotify on android app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using spotify on my iphone, which is now broken so I switched to android phone and ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've be...

Elena

Moderator

3507 Views

1 replies

1 likes

  • 3507 Views
  • 1 replies
  • 1 likes

Solved!! Lyrics for Hindi Songs are not working

Till yesterday, Spotify was working well lyrics for most of the song. But today morning when I tried to play the songs th lyrics were only working for English songs. I'm attaching screenshot below.PlanPremiumCountryIndiaDeviceXiaomi Redmi 6 ProOperat...

Regular

Till yesterday, Spotify was working well lyrics for most of the song. But today morning when I tried to play the songs th lyrics were only working for English songs. I'm attaching screenshot below. ...

Billy-J

Spotify Star

2465 Views

3 replies

0 likes

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Superuser Contribution Spotify se cierra al buscar albumes, artistas y entrar a configuraciones de almacenamiento

PlanPremiumCountryMexico DeviceSony Xperia XA UltraOperating SystemAndroid 7My Question or IssueHola, desde hace un 1 mes he tenido problemas al buscar artistas, entrar a mis canciones favoritas (liked songs), buscar álbumes e intentar configurar el ...

Visitor

  Plan Premium Country Mexico  Device Sony Xperia XA Ultra Operating System Android 7 My Question or Issue Hola, desde hace un 1 mes he tenido problemas al buscar artistas, entrar...

Mario

Spotify Legend

1942 Views

1 replies

0 likes

  • 1942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add albums to playlist

PlanPremiumCountry DevicePixel 4XLOperating SystemAndroid 10 My Question or IssueI can't add full albums to playlists. This issue is supposed to be fixed per a thread from 2019, but it's still not working.

Visitor

Plan Premium Country   Device Pixel 4XL Operating System Android 10   My Question or Issue I can't add full albums to playlists. This issue is supposed to be fixed per a thread fr...

Ivan

Spotify Legend

1149 Views

1 replies

0 likes

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Solved!! Log in Issue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm unable to log in to Spotify App via Facebook and E-mail address. I tried to reset the pas...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm una...

Max_Thewolfy

Casual Listener

1080 Views

2 replies

1 likes

  • 1080 Views
  • 2 replies
  • 1 likes

Superuser Contribution No puedo ver letras en cuentas secundarias premium familiar

PlanPremium FamiliarCountryChileDeviceSamsung Galaxy S10 plusOperating SystemAndroid My Question or IssueLa función letras de las canciones las puedo ver yo como contratante del plan familiar, pero el resto de dispositivos no puede acceder a ver las ...

Newbie

Plan Premium Familiar Country Chile Device Samsung Galaxy S10 plus Operating System Android   My Question or Issue La función letras de las canciones las puedo ver yo como contratante ...

Jeremy

Spotify Legend

4338 Views

10 replies

10 likes

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  • 10 replies
  • 10 likes

Superuser Contribution Playback Quality Issue

PlanPremiumCountryUSADeviceLG G5Operating SystemAndroid IssueSo this may end up being a common issue that's just difficult to search for, let alone describe.For some reason, the audio playback on my phone will cap out at, what sounds like, "low quali...

Newbie

Plan Premium Country USA Device LG G5 Operating System Android   Issue So this may end up being a common issue that's just difficult to search for, let alone describe. For some reas...

Mario

Spotify Legend

667 Views

1 replies

0 likes

Playback Quality
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Superuser Contribution More Recently Played

This applies mostly to Android, but a little bit to the desktop as well. How do I see more than 12 items in the Recently Played tab? I'm coming from Google Play Music and so far I find Spotify to be incredibly limiting. The main way I would usually l...

Visitor

This applies mostly to Android, but a little bit to the desktop as well.   How do I see more than 12 items in the Recently Played tab?   I'm coming from Google Play Music and so far I f...

Mihail

Spotify Legend

1559 Views

2 replies

0 likes

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Superuser Contribution App Crashes on Android 5.1.1 immediately after start

PlanFreeCountryGermanyDeviceSony Xperia Z1Operating SystemAndroid 5.1.1 My Question or IssueHi, i just have installed Spotify, but it never starts. Immediately after tapping the icon a message pops up: "Leider wurde Spotify beendet." (German for: Unf...

Casual Listener

  Plan Free Country Germany Device Sony Xperia Z1 Operating System Android 5.1.1   My Question or Issue Hi, i just have installed Spotify, but it never starts. Immediately after ...

Elena

Moderator

1171 Views

4 replies

0 likes

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  • 4 replies
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I can't follow Spotify links un Parler app.

PlanFree/PremiumCountry DeviceXiaomiOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try yo follow a link to open.spotify.com from a Parley I get an error.Links are like:spotify://track/0HdPlhaH6NkJ6ARMkasWFJ?si=yJS_...

Casual Listener

Plan Free/Premium Country   Device Xiaomi Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I try yo follow a link to open.spotify.com from...

Billy-J

Spotify Star

1211 Views

7 replies

0 likes

Parler
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Can't view notification and view wrong name

PlanPremium CountryUkraine DeviceGalaxy S10 G9730 Snapdragon Operating SystemAndroid 10 My Question or IssueWhen I start playing music - music are playing, but notification doesn't view and in app doesn't view player or view wrong name of song, also ...

Visitor

Plan Premium   Country Ukraine   Device Galaxy S10 G9730 Snapdragon   Operating System Android 10   My Question or Issue When I start playing music - music are playin...

Billy-J

Spotify Star

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
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Weird Problem

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...

SilversK

Casual Listener

920 Views

1 replies

0 likes

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  • 1 replies
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Bug Artist

I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the application. Even when the song on the phone goes and I tr...

Casual Listener

I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the applica...

JDenmusic

Casual Listener

682 Views

2 replies

0 likes

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Liked Songs playlist won't show on Android, and now it says my library is full so I can't like songs

PlanPremium CountryUnited States DeviceSamsung s9+Operating SystemAndroid (9.0?) My Question or IssueFor the last few weeks, when I click my "liked songs" playlist on mobile, it shows nothing. I have tried clicking "clear filter" and such, and restar...

Newbie

Plan Premium   Country United States   Device Samsung s9+ Operating System Android (9.0?)   My Question or Issue For the last few weeks, when I click my "liked songs" p...

SoundShots

Composer

523 Views

1 replies

0 likes

  • 523 Views
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Solved!!Superuser Contribution I can't download my local files

PlanPremiumCountryBrazilDeviceMotorola MotoG8Operating SystemWindows 10 Home Single Language My Question or IssueSo, this method to get your music files in the mobile version of the app is not new to me, I used to do it frequently a long time ago but...

Casual Listener

Plan Premium Country Brazil Device Motorola MotoG8 Operating System Windows 10 Home Single Language   My Question or Issue So, this method to get your music files in the mobile version...

Lucas_Gui

Casual Listener

1537 Views

3 replies

1 likes

  • 1537 Views
  • 3 replies
  • 1 likes

App does not work unless it is open and active on the screen

Planpremium familyCountryspain DeviceREDMI S2 2018Operating System Android Oreo My Question or IssueApp does not work unless it is open and active on the screen, cant do anything else but have it on the screen open, forget about doing anything else i...

Visitor

  Plan premium family Country spain   Device REDMI S2 2018 Operating System  Android Oreo   My Question or Issue App does not work unless it is open and active on...

agarcia9303

Visitor

688 Views

1 replies

1 likes

app problems
  • 688 Views
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Solved!!Superuser Contribution Offline Playlist for Nvidia Shield

PlanPremiumDeviceNvidia Shield Operating SystemAndroid Oreo My Question or IssueI've been using Spotify for years and was always happy with the functionality on my desktop or mobile phones. I recently purchased a nvidia shield, that is now acting as ...

Casual Listener

Plan Premium Device Nvidia Shield  Operating System Android Oreo   My Question or Issue I've been using Spotify for years and was always happy with the functionality on my desk...

Snowhecht

Casual Listener

1644 Views

2 replies

1 likes

local file
Nvidia shield
shield tv
  • 1644 Views
  • 2 replies
  • 1 likes

Login problem saying OFFLINE

Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again.I am using Galaxy S8, Android version 9, One UI 1.0, also my region have been set as USA. ...

Visitor

Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again. I am using Galaxy S8, Android version...

vlodek

Visitor

523 Views

1 replies

1 likes

logged out
  • 523 Views
  • 1 replies
  • 1 likes

Solved!! Unable to play any artists

PlanFreeCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI have never experienced this issue before, but every artist I go into there is no image or "Shuffle Play" button, of course meaning I am unable to shuffle play that...

Newbie

Plan Free Country United States Device Samsung Operating System Android   My Question or Issue I have never experienced this issue before, but every artist I go into there is no image ...

Billy-J

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes