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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114336 Views

26 replies

4 likes

  • 114336 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229866 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229866 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588865 Views

79 replies

3 likes

  • 588865 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484109 Views

580 replies

42 likes

Account
Free
  • 484109 Views
  • 580 replies
  • 42 likes

Superuser Contribution Missing Color Gradient in Push Notification

PlanPremiumCountryGermanyDevice(Huawei P10 Lite)Operating System(Android (Version 8.0.0)) My Question or IssueWhy does my Push Notification dosent have the Color Gradient?All of my friends/random people have this color gradient push notification when...

Casual Listener

  Plan Premium Country Germany Device (Huawei P10 Lite) Operating System (Android (Version 8.0.0))   My Question or Issue Why does my Push Notification dosent have the Color Grad...

uk-ajf6_eloe

Casual Listener

2071 Views

6 replies

0 likes

Android 8
colors
Push Notifications
  • 2071 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artists don't appear on my library

CountryGreeceDeviceMoto x4Operating SystemAndroid 9 (Pie) My Question or IssueThe artists I'm following do not appear on my library, they will only appear if I press "Add Artists", choose someone random and press "Done" (and then I just go to unfollo...

Regular

Country Greece Device Moto x4 Operating System Android 9 (Pie)   My Question or Issue The artists I'm following do not appear on my library, they will only appear if I press "Add Artists...

CarlosE

Spotify Legend

1224 Views

3 replies

0 likes

artist
artists
bug
  • 1224 Views
  • 3 replies
  • 0 likes

Superuser Contribution App freezing with music still playing

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueEvery day my screen and notification bar will freeze but the music will still play and the controls will still work. E.g I will be listening to The Weeknd but the screen ...

Casual Listener

Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue Every day my screen and notification bar will freeze but the music will still play and the con...

Mihail

Spotify Legend

1385 Views

3 replies

0 likes

  • 1385 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Spotify access on Samsung, OK on laptop

PlanFreeCountryNZDevice Samsung Galaxy 9Operating SystemWindows 10 My Question or IssueI can login to spotify on my laptop, but not my smartphone, using the same email address and password

Music Fan

Plan Free Country NZ Device  Samsung Galaxy 9 Operating System Windows 10   My Question or Issue I can login to spotify on my laptop, but not my smartphone, using the same email a...

Alex

Spotify Legend

678 Views

1 replies

0 likes

Account
  • 678 Views
  • 1 replies
  • 0 likes

Playlists using up my memory not saving to sd card

PlanPremiumCountry CA Device(iPhone 8, Samsung Galaxy 9, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to get the songs save to my sd card memory and not internal memory. SD has been initialized and wiped several t...

Casual Listener

Plan Premium Country  CA   Device (iPhone 8, Samsung Galaxy 9, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how to get the songs save...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Superuser Contribution Resulting quality of downloaded tracks with WiFi turned on

PlanPremiumCountryRussiaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhen WIFI Streaming is set to Very High and Download is set to Normal (see attachment) what is resulting quality of sound when I am listening to downloaded...

Visitor

Plan Premium Country Russia Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue When WIFI Streaming is set to Very High and Download i...

Alex

Spotify Legend

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Superuser Contribution music downloaded but not recognized

PlanPremiumCountryU.S.A.Devicesamsung galaxy 9+Operating SystemAndroid My Question or IssueEvery time I leave my home wifi and turn on mobile data, all of my downloaded songs will just all of a sudden appear as undownloaded and become unplayable. onl...

Casual Listener

Plan Premium Country U.S.A. Device samsung galaxy 9+ Operating System Android   My Question or Issue Every time I leave my home wifi and turn on mobile data, all of my downloaded songs...

Ver

Spotify Legend

1228 Views

5 replies

0 likes

  • 1228 Views
  • 5 replies
  • 0 likes

Superuser Contribution Made for me not showing daily mixes

PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueI am having an issue with my daily mixes. If any of my daily mixes are recently played, they show up in recently played but not in the "Made for me" section. Th...

Regular

Plan Premium Country   Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue I am having an issue with my daily mixes.  If any of my daily mixes are re...

NorthNJDavid

Regular

1903 Views

10 replies

0 likes

  • 1903 Views
  • 10 replies
  • 0 likes

About Android crashes. Xiaomi or Spotify 3 dots problem/issue

PlanPremiumCountryGreeceDeviceXiaomi redmi note 8 proOperating SystemAndroidI found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old version (Spotify 6.3.0.882 version) and it's works with all features bu...

Casual Listener

Plan Premium Country Greece Device Xiaomi redmi note 8 pro Operating System Android I found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old vers...

optik130z

Visitor

3994 Views

7 replies

6 likes

  • 3994 Views
  • 7 replies
  • 6 likes

Spotify plays random music

PlanPremium FamilyCountryGermaniDeviceSamsung Galaxy A6Operating SystemAndroid 10Spotify 8.5.96.936 My Question or IssueHi, since some day as I open the App Spotify starts to play random music. And if I start to play some song, then after some second...

Visitor

Plan Premium Family Country Germani Device Samsung Galaxy A6 Operating System Android 10 Spotify  8.5.96.936   My Question or Issue Hi, since some day as I open the App Spotify ...

Douchiest_Cabin

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Playing all songs from playlists in a folder

Hi, You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?). Now you're raising the price to make Spotify better, BUT then you cannot re...

Casual Listener

Hi,   You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?).   Now yo...

832 Views

0 replies

0 likes

  • 832 Views
  • 0 replies
  • 0 likes

Spotify won't close on my phone [only when I force close it]

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro.The app won't close when I press the back button several times.It won't close when I swipe it away from the recently used...

Visitor

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro. The app won't close when I press the back button several times. It ...

joshw111

Gig Goer

2474 Views

2 replies

0 likes

Android
close
Spotify
stop
  • 2474 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung watch 3 will not go offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy watch 3Operating System My Question or IssueEverything is going perfectly, I download the music to the clock and I have it configured independently. But when I activate the no conession mode. It won't let...

Newbie

Plan Premium Country Ireland Device Samsung Galaxy watch 3 Operating System     My Question or Issue Everything is going perfectly, I download the music to the clock and I have it...

Ivan

Spotify Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music mutes when I tap next song

I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second then mutes. Sound will not come back on until I hit pause then pl...

Casual Listener

I have an Android 8.1 Radio in my van. Spotify and all features worked great.   One day I was listening to music and decided to skip to next song. The sound plays for about half a second th...

Blingblaow

Composer

4516 Views

13 replies

0 likes

mute
  • 4516 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

Casual Listener

  Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...

Blingblaow

Composer

2239 Views

6 replies

2 likes

Android
Crash
Troubleshooting
  • 2239 Views
  • 6 replies
  • 2 likes

Superuser Contribution [Android TV] Chromecast with Google TV's "Now Playing" widget not responding

DeviceGoogle Chromecast with Google TVOperating SystemAndroid TV 10My Question or Issue[Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switching to a different song, it remains showing the first song you...

Newbie

Device Google Chromecast with Google TV Operating System Android TV 10 My Question or Issue [Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switchi...

Alex

Spotify Legend

1399 Views

1 replies

0 likes

Android TV
  • 1399 Views
  • 1 replies
  • 0 likes

[Android] Autoplay not working

PlanPremiumCountryFranceDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueWherever I'm starting the music from, spotify won't keep playing after the current queue is over. In playlists, it just stops at the end. It's been like this...

Regular

  Plan Premium Country France Device Samsung Galaxy A8 Operating System Android 9   My Question or Issue Wherever I'm starting the music from, spotify won't keep playing after th...

Blingblaow

Composer

733 Views

1 replies

1 likes

Android
autoplay
bug
Lecture Automatique
  • 733 Views
  • 1 replies
  • 1 likes

Superuser Contribution Japanese Spotify shows foreign artists name in katakana(japanese alphabet)

PlanFree/PremiumCountryJapanDeviceAlmost all of the devicesOperating SystemAlmost all of the OS My Question or IssueJapanese Spotify shows foreign artists name in katakana(japanese alphabet)Most of Japanese users, and I feel abnormal to this. Why is ...

Casual Listener

Plan Free/Premium Country Japan Device Almost all of the devices Operating System Almost all of the OS   My Question or Issue Japanese Spotify shows foreign artists name in katakana(...

Ivan

Spotify Legend

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

Spotify On Galaxy Wearable

Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store. Is the app no longer available on the galaxy app store ...

Visitor

Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store.&...

jonnel13

Newbie

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

How can I get Spotify updates on Korean play store?

PlanPremiumCountrySOUTH KOREADeviceONEPLUS 6TOperating SystemANDROID PIE My Question or Issue Hi everybody, I moved recently to South Korea and I had to change the play store location to south Korean one. However, I will not get any automatic update ...

Newbie

  Plan Premium Country SOUTH KOREA Device ONEPLUS 6T Operating System ANDROID PIE    My Question or Issue   Hi everybody,  I moved recently to South Korea and I ...

MattSuda

Spotify Star

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes