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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386476 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryGermanyDeviceHuawei P10Operating SystemAndroid 9 Pie My Question or Issue:The app on my phone doesn't start the playback. The icon turns on pause, what makes it looks like music its playing, but there is no audio, the timer doesnt m...
Plan Premium Country Germany Device Huawei P10 Operating System Android 9 Pie My Question or Issue: The app on my phone doesn't start the playback. The icon turns on pause, what make...
Spotify Legend
676 Views
1 replies
2 likes
PlanPremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify wrapped wouldnt work so i uninstalled spotify on google play and it wont reinstall. I h...
Plan Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotif...
Spotify Legend
7226 Views
6 replies
0 likes
PlanPremiumCountryUS DeviceSamsung J7 CrownOperating System Android My Question or Issue I have had not trouble with the spotify app until all of the sudden it wouldn't play my song. It would display the name of the song and allow me to run all of th...
Plan Premium Country US Device Samsung J7 Crown Operating System Android My Question or Issue I have had not trouble with the spotify app until all of the sudden ...
Spotify Legend
388 Views
1 replies
0 likes
PlanPremiumCountryCzech Republic DeviceHuawei Y5Operating SystemAndroid 9 My Question or IssueI have a continuous problem displaying followed artists offline (e.g. 'Alt-J' in the attached screenshots) that I downloaded songs from. It only says to fin...
Plan Premium Country Czech Republic Device Huawei Y5 Operating System Android 9 My Question or Issue I have a continuous problem displaying followed artists offline (e....
Spotify Legend
355 Views
1 replies
1 likes
PlanPremiumCountryBrazil (unfortunately)DeviceSamsung Galaxy Operating SystemAndroid How to delete New Release Spam from appearing in my Spotify app initial screen? I have a release from an EP called "Artistry, The Cult" annoying me in my Spotify ap...
Plan Premium Country Brazil (unfortunately) Device Samsung Galaxy Operating System Android How to delete New Release Spam from appearing in my Spotify app initi...
Spotify Legend
1193 Views
5 replies
0 likes
When will podcasts be made available in Russia?This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea and vote on it. Just please answer my question if th...
When will podcasts be made available in Russia? This is something that has been suggested and nothing has been done yet. So if any spotify employee responds to this, please don't say to make an idea...
Casual Listener
4976 Views
2 replies
27 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating System Why am I hearing ads on my premium membership when I listen to podcasts ? I chatted with a customer service agent today that kept telling me the ads were embeded in the episodesby the con...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Why am I hearing ads on my premium membership when I listen to podcasts ? I chatted with a customer service...
Regular
568 Views
2 replies
0 likes
PlanPremiumCountrySingapore DeviceSamsung Note 20 Ultra 5GOperating SystemAndroid 10 My Question or IssueAutoplay doesn't work when on an album or individual single. After song finished it stops. I have tried a fresh install, clearing cache, clearing...
Plan Premium Country Singapore Device Samsung Note 20 Ultra 5G Operating System Android 10 My Question or Issue Autoplay doesn't work when on an album or individual single. A...
Spotify Legend
2638 Views
4 replies
0 likes
PlanPremiumCountryNetherlandsDeviceIphone SE2 and samsung watch 3Operating SystemIOS 14.3 and Tizen5.5.0.1 My Question or IssueGot a nice samsung watch 3. Installed spotify app and cannot get pass the screen on the watch with 'you are now streaming t...
Plan Premium Country Netherlands Device Iphone SE2 and samsung watch 3 Operating System IOS 14.3 and Tizen5.5.0.1 My Question or Issue Got a nice samsung watch 3. Installed spotify a...
374 Views
0 replies
0 likes
Hi, so a while ago I pressed a song and it came with the possibility to either play or que a song, and I think that was really awesome because I'm in the car alot, but now that feature is gone so can I enable it again or what?
Hi, so a while ago I pressed a song and it came with the possibility to either play or que a song, and I think that was really awesome because I'm in the car alot, but now that feature is gone so can...
Spotify Legend
622 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceXCover 4 / ChromecastOperating SystemAndroid Pie My Question or IssueWhen starting streaming from my Android to my TV with Chromecast Spotify always is having a break after a few minutes. Tipping play again everthing is...
Plan Premium Country Germany Device XCover 4 / Chromecast Operating System Android Pie My Question or Issue When starting streaming from my Android to my TV with Chromecast Spotify a...
Spotify Legend
792 Views
6 replies
1 likes
PlanPremiumCountryUsaDeviceNote 10+Operating SystemAndroid My Question or IssueEverytime I start my car, Spotify plays automatically. This only started occurring about a few weeks ago. Before this I had "play in the background" turned off for Spotify...
PlanPremium Country Usa Device Note 10+ Operating System Android My Question or Issue Everytime I start my car, Spotify plays automatically. This only started occurring about a few we...
409 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or IssueHi, I can't connect the Sonos speakers via Spotify Connect, they simple don't show up in the list of devices.However, they can connect and play without pr...
Plan Premium Country Germany Device Google Pixel 4a 5G Operating System Android 11 My Question or Issue Hi, I can't connect the Sonos speakers via Spotify Connect, they simp...
Newbie
3246 Views
12 replies
0 likes
PlanPremiumCountryFrance I have a problem since two or three month : my daily mixes does not change and seem frozen. I listen lot of electro style, but since one month I have listen some rock/metal and no change appear. It's always the same daily mix...
Plan Premium Country France I have a problem since two or three month : my daily mixes does not change and seem frozen. I listen lot of electro style, but since one month I have listen so...
Regular
1582 Views
10 replies
1 likes
PlanPremiumCountryMexicoDeviceOppo Find XOperating SystemAndroid 10 My Question or IssueA while ago I added these songs through "Import", now I'm trying to delete the "Like songs" playlists but these songs won't delete. Help.
Plan Premium Country Mexico Device Oppo Find X Operating System Android 10 My Question or Issue A while ago I added these songs through "Import", now I'm trying to delete the "Like s...
Spotify Legend
899 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll my years that Ive spent following various artist around the world are gone. the app count...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue All my ...
Newbie
581 Views
2 replies
1 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy s8Operating SystemAndroid 9 My Question or Issuepodcast not working on MobileSince yesterday on my mobile phone i am having problems with my list of podcasts. it is showing a very old list of podcasts tha...
Plan Premium Country Germany Device Samsung Galaxy s8 Operating System Android 9 My Question or Issue podcast not working on Mobile Since yesterday on my mobile phone i am having ...
Casual Listener
360 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicehonor 10 & huawei p30Operating SystemAndroid My Question or IssueSome artists (especially audio books) can't be selected in the Android App. I search for "Die drei ??", click the artist result and see a loading screen. ...
Plan Premium Country Germany Device honor 10 & huawei p30 Operating System Android My Question or Issue Some artists (especially audio books) can't be selected in the Android App...
Spotify Legend
1280 Views
1 replies
1 likes
PlanPremiumOperating SystemAndroid 8.1My Question or IssueI've recently built an android tablet into my car. It has a custom car-friendly surface with fixed horizontal menu on the top of the display. Every application installed from Play Store displa...
Plan Premium Operating System Android 8.1 My Question or Issue I've recently built an android tablet into my car. It has a custom car-friendly surface with fixed horizontal menu on the top of th...
318 Views
0 replies
0 likes
PlanPremium Device(Xiaomi Redmi 9C, Samsung J6+) Operating SystemAndroid 10QP My Question or IssueLyrics won't show up in all my devices. Already clear the chace, reinstall, and try to log in on my sister's phone which has the lyrics but still won't ...
Plan Premium Device (Xiaomi Redmi 9C, Samsung J6+) Operating System Android 10QP My Question or Issue Lyrics won't show up in all my devices. Already clear the chace, r...
Spotify Legend
457 Views
1 replies
0 likes
