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Current song is not whats playing, now playing is stuck on a different track. This was supposedly fi

Current song is not whats playing, now playing is stuck on a different track. This was supposedly fi

Supermaximalist

Current song is not whats playing, now playing is stuck on a different track. This was supposedly fixed but not on my phone. Updated app today, not helping. Galaxy S7.

 

 

 

 

 

 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Ivan

Hey @Supermaximalist,

 

Help’s here!

 

If the Now Playing view doesn't display the correct track that you're currently listening to it's possible that some corrupted data from previous installations is causing this issue. The best way to go here is by performing a clean reinstall of the Spotify app on your device. Follow these steps on how to do this. 

 

If this persists after a clean reinstall, make sure no power optimization settings or data cleaning apps run active on your mobile device. Such features can often prevent the app from operating at full capacity. We also suggest accessing the app settings and making sure all Permissions are enabled for Spotify. 

 

Let us know how you get on! We'll be here in case you need any further help with this. 

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