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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106801 Views

26 replies

3 likes

  • 106801 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216478 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216478 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570069 Views

78 replies

3 likes

  • 570069 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470018 Views

577 replies

40 likes

Account
Free
  • 470018 Views
  • 577 replies
  • 40 likes

Superuser Contribution Less songs in Android spotify?

We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland. On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin Hood - Schlitzohr von Sherwood", Iphone shows 17 audiobooks. ...

Visitor

We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland.   On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin H...

Ivan

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Songs hesitate every couple of minutes

What is the deal with this? I've seen threads regarding this issue from years ago. Why does anyone pay for this service? I typically only use it as noise for my dogs when I'm away from home, so I can stream Amazon Music with no issues. I've re-instal...

Visitor

What is the deal with this?   I've seen threads regarding this issue from years ago. Why does anyone pay for this service? I typically only use it as noise for my dogs when I'm away from home,...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Superuser Contribution Default to web safari plays

PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid My Question or IssueWent to play some music this morning and keep getting a pop up asking me if i wanted to switch out of web safari. I picked listen on phone i it would play for a few seconds ...

Visitor

Plan Premium Country US Device Pixel 3 Operating System Android   My Question or Issue Went to play some music this morning and keep getting a pop up asking me if i wanted to switch ou...

Novy

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution shuffle play button did not disapear in premium

PlanPremium FamilyCountryGermanyDeviceXiaomi Mi 9T pro (and other)Operating SystemAndroid 10 My Question or IssueInstead of the PLAY button I have only the SHUFFLE button in albums and playlists.And YES: I deactivated shuffle play!.I made a clean rei...

Casual Listener

Plan Premium Family Country Germany Device Xiaomi Mi 9T pro (and other) Operating System Android 10   My Question or Issue Instead of the PLAY button I have only the SHUFFLE button in ...

Eni

Moderator

905 Views

6 replies

0 likes

  • 905 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify isn't available anymore on my Galaxy Watch

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy Watch, Samsung Galaxy S21Operating SystemWatch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7Smartphone: Android 11 My Question or IssueI changed my Smartphone from the Galaxy S8 to a Galaxy S21....

Newbie

Plan Premium Country Switzerland Device Samsung Galaxy Watch, Samsung Galaxy S21 Operating System Watch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7 Smartphone: Android 11   My ...

Novy

Moderator

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to control phone volume (samsung) from laptop (mac)

First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am experiencing with the app", truly a tremendous design. As for re...

Newbie

First I'd like to commend  the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am ex...

Ivan

Spotify Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art does not update when next song plays

Plan: PremiumCountry: USADevice: HP G3 ChromeboxOS: ChromeI have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the primary monitor, Spotify does not update the album art, nor t...

Casual Listener

Plan: Premium Country: USA Device: HP G3 Chromebox OS: Chrome I have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the pr...

Kelt

Casual Listener

790 Views

4 replies

0 likes

  • 790 Views
  • 4 replies
  • 0 likes

Superuser Contribution I cant open albums

PlanFreeCountry DeviceSamsung galaxy A3 (2017)Operating Android My Question or Issuemy question is that whenever i go to open up an album it wont let me i click on the list of songs under the artist name and nothing happens.Its not like some other pe...

Casual Listener

Plan Free Country   Device Samsung galaxy  A3 (2017) Operating Android   My Question or Issue my question is that whenever i go to open up an album it wont let me i click...

James926

Casual Listener

2211 Views

7 replies

0 likes

  • 2211 Views
  • 7 replies
  • 0 likes

Liked Songs Too Easily Unlikeable

Newer versions of the Android App have put the green heart next to each song in Liked Songs. It has been a problem forever on the web and desktop UI that if you click once in the wrong place, you could just lose a song with no idea that you'd even do...

Visitor

Newer versions of the Android App have put the green heart next to each song in Liked Songs.   It has been a problem forever on the web and desktop UI that if you click once in the wrong place...

dinomight

Spotify Star

532 Views

1 replies

1 likes

  • 532 Views
  • 1 replies
  • 1 likes

Superuser Contribution Chromebook web player has void blank gap above control panel.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version web player on a chromebook. I now have a 30mm wide 'void strip' above ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use t...

CarlosE

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not starting after changing storage to SD card

PlanPremium FamilyCountrySouth AfricaDeviceBlackview BV8000Operating SystemAndroid 7.0 My Question or IssueI changed my storage from phone memory to SD card. The app that it would transfer my data in the background and that the app would restart when...

Visitor

Plan Premium Family Country South Africa Device Blackview BV8000 Operating System Android  7.0   My Question or Issue I changed my storage from phone memory to SD card. The app th...

Jeremy

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unliked song won't play again, despite following troubleshoot solutions

I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the three dots next to the song, but the option 'allow this song'...

Casual Listener

 I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the thre...

Jeremy

Spotify Legend

620 Views

1 replies

0 likes

blocked song
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops&starts songs randomly

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHungary DeviceHuawei P9 LiteOperating SystemAndroid 8.0.0 My Question or IssueHey, in the last 2 days Spotify rand...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hungary   Device Huawei P9 Lite Operating Sys...

Jeremy

Spotify Legend

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search and order options inside playlist disapeared??

PlanPremiumCountry Samsung galaxy s9Operating SystemAndroid Oreow My Question or IssueSo i have the galaxy s9 and somehow the search and order songs options inside a playlist disappeared, I mean they are nowhere on the app

Casual Listener

  Plan Premium Country   Samsung galaxy s9 Operating System Android Oreow   My Question or Issue So i have the galaxy s9 and somehow the search and order songs options i...

CarlosE

Spotify Legend

1380 Views

5 replies

4 likes

Serch and order playlist
  • 1380 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution No controls in notification bar

PlanPremiumCountryBelgiumDeviceMi mix 3 5gOperating SystemMIUI 12.0.2android 9 PKQ1.190321.001My Question or Issueall the buttons have dissapeared on my device notification bar and home screen all permissions are on and i did a clean reinstall. Unlik...

Casual Listener

Plan Premium Country Belgium Device Mi mix 3 5g Operating System MIUI 12.0.2 android 9 PKQ1.190321.001 My Question or Issue all the buttons have dissapeared on my device notification bar an...

Novy

Moderator

6799 Views

9 replies

0 likes

  • 6799 Views
  • 9 replies
  • 0 likes

[Android] Can't add an album/EP to queue/playlist.

Hello, I installed Spofity recently, so I'm not premium yet, maybe that's why I can't do it? But I can't add any album to a playlist or to queue. I've searched for this on other topics and they tell me to reinstall the app, which I did (I also did a ...

Visitor

Hello, I installed Spofity recently, so I'm not premium yet, maybe that's why I can't do it? But I can't add any album to a playlist or to queue. I've searched for this on other topics and they tell ...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Spotify Downloaded songs

My android phone needs repair and factory reset. Just connected to laptop via USB. went to phone folder. Internalsharedstorage\Android\data\com.spotify.music\files\spotifycache\Storage Here all files were stored under various folders as FILE type. Co...

Visitor

My android  phone needs repair and factory reset. Just connected to laptop via USB.    went to phone folder.  Internalsharedstorage\Android\data\com.spotify.music\files\spotify...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Superuser Contribution song art/ time won't change

I use premium, a family plan. I use an Samsung A51 5G and I live in USand something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing changes but the audio. This is very petty when the time s...

Visitor

I use premium, a family plan. I use an Samsung A51 5G and I live in US and something that keeps happening is I play a song then close out of the app. When I come back the art song title nothing chan...

Jeremy

Spotify Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium - Keep Getting Dismissable Notifications

PlanPremiumCountryUSDeviceHTCOperating SystemAndroid My Question or IssueThe whole point of premium is I'm not bothered with ads. On my android Spotify application I keep getting dismissable notifications regarding podcasts I've never heard of and am...

Casual Listener

Plan Premium Country US Device HTC Operating System Android   My Question or Issue The whole point of premium is I'm not bothered with ads. On my android Spotify application I keep get...

Jahnzilla

Roadie

1164 Views

2 replies

1 likes

  • 1164 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sorting of songs changing in offline mode

DeviceHuawai PRA-LX1Operating SystemAndroid 8.0.0Spotify App8.5.94.839 My Question or Issue Hello, if I change from online to offline the sorting of the songs is changing to a wrong order. This happens here https://open.spotify.com/album/43ueKn4i2UyB...

Casual Listener

Device Huawai PRA-LX1 Operating System Android 8.0.0 Spotify App 8.5.94.839   My Question or Issue   Hello,   if I change from online to offline the sorting of the songs is ...

Alex

Spotify Legend

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes