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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842932 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842932 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14372 Views
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  • 14372 Views
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Spotify connect keeps turning on and off

I use Spotify connect from a Samsung android or from an iPad to a NAD C338 amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it continues. It is annoying, and what's even more annoying is tha...

  • Casual Listener
  • I use Spotify connect from a Samsung android or from an iPad to a NAD C338  amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it contin...
  • arngilska
  • Casual Listener
  • 2904 Views
  • 6 replies
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  • 2904 Views
  • 6 replies
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PLAYLIST section missing from the library!!

PlanPremiumCountryUnited Arab Emirates Device(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or Issue Hi! I recently updated to the latest version, only to find out that "my library" interface and layout has been changed. I don't ha...

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  • Visitor
  • Plan Premium Country United Arab Emirates   Device (Samsung Galaxy Note 9) Operating System (Android Oreo)   My Question or Issue   Hi! I recently updated to the lates...
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  • 103 Views
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Basic JS / CSS bugs

Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real client and switched to this crappy electron/js app.Ther...

  • Regular
  • Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real clie...
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  • 345 Views
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Music not playing when media is downloading

PlanPremiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue/WorkflowI turn on the wifi on my device, and launch spotify.Te application starts to dowload/update playlists. While The download is running the application takes extremely ...

  • Casual Listener
  • Plan Premium Device Sony Xperia XA2 Operating System Android   My Question or Issue/Workflow I turn on the wifi on my device, and launch spotify.Te application starts to dowload/update p...
  • 206 Views
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  • 1 likes
  • Android
    Download
    Lagging
    not playing
  • 206 Views
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I can't edit any playlists

PlanFreeCountryUkDeviceHuawei p20 liteOperating SystemAndroid 9 My Question or IssueI can't edit my playlists, the option doesn't exist. My tablet is running the same version and it can edit playlist, but I can't on my phone

  • Casual Listener
  • Plan Free Country Uk Device Huawei p20 lite Operating System Android 9   My Question or Issue I can't edit my playlists, the option doesn't exist. My tablet is running the same versi...
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  • 193 Views
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Crash when sorting by reversed personnalized order

PlanPremiumCountryFranceDeviceOne Plus 7 Pro GM1913Operating SystemAndroid 9 My Question or IssueMy app crash when I try to sort a playlist by reversed personnalized order. It happens on any type of playlist.Two of my friend, one with a OnePlus 6 and...

  • Visitor
  • Plan Premium Country France Device One Plus 7 Pro GM1913 Operating System Android 9   My Question or Issue My app crash when I try to sort a playlist by reversed personnalized order. I...
  • 158 Views
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  • 158 Views
  • 0 replies
  • 3 likes

song going silent when paused

I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volume when I skip a specific song or reset the spotify ...

  • Casual Listener
  • I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volum...
  • Noah
  • Spotify Star
  • 535 Views
  • 6 replies
  • 0 likes
  • 535 Views
  • 6 replies
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Music not interrupted by receiving incoming call

PlanPremiumCountryUKDeviceHuawei p10Operating SystemAndroid v.9 My Question or IssueWhen listening to Spotify and i receive an incoming call, there is no interruption to the music to notify me of the call. So unless i happen to be looking at my phone...

  • Newbie
  • Plan Premium Country UK Device Huawei p10 Operating System Android v.9   My Question or Issue When listening to Spotify and i receive an incoming call, there is no interruption to the ...
  • Luan
  • Spotify Star
  • 764 Views
  • 1 replies
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  • 764 Views
  • 1 replies
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Music stops

While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no helpPremiumCountryRomaniaDeviceSamsung galaxy s10eOperating System Android 9

  • Visitor
  • While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no help Premium Country Romania Device Samsun...
  • Jᴀᴄᴋ
  • Roadie
  • 455 Views
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  • 455 Views
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Solved!! How to download the n latest liked songs ?

PlanPremiumCountryFrance DeviceOneplus 6t androidOperating SystemAndroid Oreo My Question or Issue Hi spotify, I would like to know how I can download the songs I liked but only the n latest ones ?Thanks Jaafar

  • Casual Listener
  •   Plan Premium Country France   Device Oneplus 6t android Operating System Android Oreo   My Question or Issue   Hi spotify,   I would like to know how I ...
  • eltoch
  • Composer
  • 732 Views
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  • Download
    liked
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Cover arts on Liked Songs section is no longer display

PlanFreeCountryUKDeviceLeEco Le 2Operating SystemAndroid 6 My Question or IssueUntil September of 2019 all was OK, but when (I don't remember exactly which version) I updated my Spotify app and since cover arts on Liked Songs section is no longer dis...

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  • Visitor
  • Plan Free Country UK Device LeEco Le 2 Operating System Android 6   My Question or Issue Until September of 2019 all was OK, but when (I don't remember exactly which version) I updated...
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  • 389 Views
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Problem Between Google Maps & Spotify

PlanPremiumCountryAE DeviceHuawei 10 plusOperating SystemAndroid 9 My Question or Issuein googl maps when i press over spotify popup icon gives me this error ( To play music , you need to connect to spotify when it's safe to do so ) could someone hel...

  • Casual Listener
  • Plan Premium Country AE   Device Huawei 10 plus Operating System Android 9   My Question or Issue in googl maps when i press over spotify popup icon gives me this error ( To play...
  • Kareem_Figo
  • Casual Listener
  • 792 Views
  • 1 replies
  • 0 likes
  • Android
    Connect
    google maps
    problem
    Spotify
  • 792 Views
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Superuser Contribution Spotify downloading all songs new after new startup of android

PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 9 My Question or IssueAfter a fresh restart of my mobile phone, Spotify starts re-downloading all songs new. My standard setup is thst the music gets saved on my external SD card. I ha...

  • Visitor
  • Plan Premium Country Germany Device Samsung A50 Operating System Android 9   My Question or Issue After a fresh restart of my mobile phone, Spotify starts re-downloading all songs new....
  • Petya
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
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Superuser Contribution Different devices, same problems - slow to open, and app thinks it's offline

PlanPremiumDeviceSamsung Galaxy A3 and Nokia 4.2Operating SystemAndroid 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go online despite actually streaming music at the same time. It's been l...

  • Visitor
  • Plan Premium Device Samsung Galaxy A3 and Nokia 4.2 Operating System Android 8.1 (?) and 9   Takes insanely long to open app, like two or three minutes. And quite often the app says to go...
  • Petya
  • Community Legend
  • 764 Views
  • 1 replies
  • 0 likes
  • Android
    offline
    slow
  • 764 Views
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Superuser Contribution "song is unavailable"

PlanPremiumCountryUKDeviceHuawei P20 proOperating System My Question or IssueWhen I go to play a certain artist I get the message that the song is unavailable. All others play fine and it worked fine earlier today. Tried clearing cache, uninstall and...

  • Visitor
  •   Plan Premium Country UK Device Huawei P20 pro Operating System     My Question or Issue When I go to play a certain artist I get the message that the song is unavailable. ...
  • Petya
  • Community Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
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New Discography view is very inconvenient

PlanPremiumCountryCanadaDevicePixel 2XLOperating SystemAndroid 10 My Question or Issue A recent update to Spotify completely changed the Discography section in an artist page. It's now a single list, rather then the previous separation for albums, co...

  • Regular
  •   Plan Premium Country Canada Device Pixel 2XL Operating System Android 10   My Question or Issue   A recent update to Spotify completely changed the Discography section in...
  • eltoch
  • Composer
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Android Widgets are automatically shuffled

PlanPremiumCountryUK>NIDevice(Huawei P9)Operating System(Android 7.0) My Question or IssueEvery widget link on my home screen (very few playlists - they're mostly full albums) automatically enables Shuffle as soon as it's pressed. Never starts on the...

  • Visitor
  • Plan Premium Country UK>NI Device (Huawei P9) Operating System (Android 7.0)   My Question or Issue Every widget link on my home screen (very few playlists - they're mostly full alb...
  • 199 Views
  • 0 replies
  • 1 likes
  • 199 Views
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Superuser Contribution When I click "Add to Homescreen" the spotify app crashes and the album isnt added.

Premium/USA/Samsung Galaxy 7I add the albums I download to my homescreen. I have 24 already, but about 2 weeks ago it quit working. Spotify crashes and the album isnt added.

  • Newbie
  • Premium/USA/Samsung Galaxy 7 I add the albums I download to my homescreen. I have 24 already, but about 2 weeks ago it quit working. Spotify crashes and the album isnt added.    
  • Petya
  • Community Legend
  • 874 Views
  • 3 replies
  • 5 likes
  • 874 Views
  • 3 replies
  • 5 likes

Superuser Contribution "My Library" shows no Podcasts & Playlists

PlanPremiumCountryGermanyDeviceHuawei P30liteOperating SystemAndroid 9 + Spotify Version 8.5.26.1031 My Question or IssueOn my new phone (also newly installed spotify app) I cant see my podcasts and music/playlist on the "My Library" tab. It's the ol...

  • Visitor
  • Plan Premium Country Germany Device Huawei P30lite Operating System Android 9 + Spotify Version 8.5.26.1031   My Question or Issue On my new phone (also newly installed spotify app) I ...
  • Petya
  • Community Legend
  • 616 Views
  • 2 replies
  • 0 likes
  • 616 Views
  • 2 replies
  • 0 likes