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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194916 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194916 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536266 Views

78 replies

3 likes

  • 536266 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440092 Views

565 replies

37 likes

Account
Free
  • 440092 Views
  • 565 replies
  • 37 likes

Superuser Contribution no push/emails for new albums

CountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI dont get messanges for new albums and other stuff. At the settings all are on and i try to set them o...

Casual Listener

Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I dont get messanges for n...

bogadorxp

Casual Listener

664 Views

2 replies

0 likes

  • 664 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify crashing when connect to car via bluetooth

Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluetooth ie Pandora and youtube. Spotify functions without is...

Newbie

Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching.  Other audio services will function when connected to vehicle bluet...

CarlosE

Spotify Legend

7938 Views

7 replies

21 likes

  • 7938 Views
  • 7 replies
  • 21 likes

Superuser Contribution Play button not visible during dark mode for xiaomi mi 10T Pro

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

1369 Views

3 replies

1 likes

  • 1369 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problème d'affichage sur la barre d'état

 Bonjour,J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notification elle est toujour présente avec la pochette de l'a...

Casual Listener

  Bonjour, J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notific...

CarlosE

Spotify Legend

3712 Views

3 replies

0 likes

  • 3712 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't operate in Spotify with JBL Tune 225TWS headphone buttons.

Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc... Any suggestions?

Visitor

Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc...    ...

a3y3

Casual Listener

5714 Views

3 replies

0 likes

headphones
huawei
  • 5714 Views
  • 3 replies
  • 0 likes

Superuser Contribution App stopping when I press specific button

PlanPremiumCountry DeviceUlefone armour 6eOperating SystemAndroid My Question or IssueHi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine for a week or so but then when I tried to click on the top left corner of the songs...

Visitor

Plan Premium Country   Device Ulefone armour 6e Operating System Android   My Question or Issue Hi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine fo...

vj_-yeyhlfmv7

Casual Listener

2535 Views

6 replies

2 likes

  • 2535 Views
  • 6 replies
  • 2 likes

Superuser Contribution Lyrics dont work

PlanPremiumCountryChileDevice(Xiaomi Poco F2 Pro)Operating System(Android 11) My Question or IssueI have spotify for many years my account is old, I realized that lirycs is only available in moderately new accounts, how is it possible wie they do not...

Visitor

Plan Premium Country Chile Device (Xiaomi Poco F2 Pro) Operating System (Android 11)   My Question or Issue I have spotify for many years my account is old, I realized that lirycs is o...

Mihail

Spotify Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Add Album To Queue Crashes When Offline

PlanPremiumCountryUSADeviceOnePlus 5Operating SystemAndroid 10 My Question or IssueOn my device, when I am in offline mode, when I add a downloaded album to my queue the app immediately crashes. This issue does not occur when I am in online mode.

Casual Listener

Plan Premium Country USA Device OnePlus 5 Operating System Android 10   My Question or Issue On my device, when I am in offline mode, when I add a downloaded album to my queue the app ...

Billy-J

Spotify Star

1396 Views

5 replies

0 likes

  • 1396 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't edit playlist covers

PlanPremiumCountryUSAOperating SystemAndroid 10My Question or IssueI still can't edit playlist covers from the Android app.Is this feature still rolling out?

Casual Listener

Plan Premium Country USA Operating System Android 10 My Question or Issue I still can't edit playlist covers from the Android app. Is this feature still rolling out?

I9113

Casual Listener

1197 Views

2 replies

0 likes

  • 1197 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Your Library] ALBUM VACIO

Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**

Visitor

Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**

Ivan

Spotify Legend

558 Views

1 replies

0 likes

Android
Your Library
  • 558 Views
  • 1 replies
  • 0 likes

Can't Add Cover Image On Android (Outdated Version?)

PlanFreeCountryUSA DeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 11My Question or IssueI have recently attempted to make an edit to the cover image of my spotify playlist on my phone. However, it seems like my version is out of date or so...

Visitor

Plan Free Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 11 My Question or Issue I have recently attempted to make an edit to the cover image of my spotify playlist ...

Billy-J

Spotify Star

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login Screen Lockout

Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not rooted). I have been paying for Spotify Premium for many months...

Newbie

Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise.   I have a Samsung Galaxy S3 for T-mobile (not r...

Carlitosway79er

Casual Listener

1380 Views

4 replies

0 likes

  • 1380 Views
  • 4 replies
  • 0 likes

Superuser Contribution greyed out songs on phone

Hi! I am a premium member. I tried oploading 267 localfiles to my Spotify.I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone i can only download 166 songs. The rest of the songs are gr...

Casual Listener

Hi! I am a premium member.  I tried oploading 267 localfiles to my Spotify. I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone...

Hoss62

Casual Listener

837 Views

4 replies

0 likes

  • 837 Views
  • 4 replies
  • 0 likes

Superuser Contribution 8.5 on Android crashes when a notification sounds

PlanFreeCountryMexicoDeviceXiaomi mi A2 liteOperating SystemAndroid 10 My Question or IssueIt happens oftenly when I'm using the Android app and a notification from WhatsApp o anything causes a sound. Spoyify pauses and closes immediately after, so i...

Casual Listener

  Plan Free Country Mexico Device Xiaomi mi A2 lite Operating System Android 10   My Question or Issue It happens oftenly when I'm using the Android app and a notification from W...

Ver

Spotify Legend

1076 Views

3 replies

0 likes

  • 1076 Views
  • 3 replies
  • 0 likes

Superuser Contribution download music from your phones

hey why cant we download music from our phones i have an Android and there has never been any way to download a song

Visitor

hey why cant we download music from our phones i have an Android and there has never been any way to download a song 

Ivan

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution 6 months Spotify trial not showing up with s20+

just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have never had any sort of spotify premium.Plan6 months pre...

Visitor

just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have nev...

Ver

Spotify Legend

852 Views

1 replies

0 likes

  • 852 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung account

PlanPremiumCountrySaudi arabia Device(ipad pro, Samsung Galaxy note 20 ultra) Operating System(iOS 14, Android 11) My Question or IssueHii have linked spotify to samsung account.and now i need to login in my ipad but I don’t know the e-mail or passwo...

Visitor

Plan Premium Country Saudi arabia   Device (ipad pro, Samsung Galaxy note 20 ultra)   Operating System (iOS 14, Android 11)   My Question or Issue Hi i have linked spotify...

Novy

Moderator

1209 Views

1 replies

0 likes

  • 1209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music does not play on mobile, only Computer - tried everything

PlanPremiumCountryPhilippinesDeviceASUS-X018DOperating SystemAndroid My Question or IssueJust to put it out there, I've tried beforehand to get free Spotify Premium using dodgy websites on my phone which of course did not work. Now that I recently go...

Casual Listener

Plan Premium Country Philippines Device ASUS-X018D Operating System Android   My Question or Issue Just to put it out there, I've tried beforehand to get free Spotify Premium using dod...

Novy

Moderator

1196 Views

5 replies

0 likes

Premium for Family
  • 1196 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android 10 keeps me offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNever got it to work online over my new smartphone on Android 10.Is there any solution, or th...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Never g...

Eni

Moderator

666 Views

1 replies

0 likes

Android
  • 666 Views
  • 1 replies
  • 0 likes