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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6878 Views

0 replies

7 likes

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Can't swich storage location

Hello,since I use a new SD-card for my phone, every time I try to change the storage location in the spotify-settings from intern to SD-card, spotify crashes immediately.When I click on storage, the next menu appears for a second, then it crashes.I t...

Casual Listener

Hello, since I use a new SD-card for my phone, every time I try to change the storage location in the spotify-settings from intern to SD-card, spotify crashes immediately. When I click on storage, ...

Joel-M

Composer

664 Views

3 replies

2 likes

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  • 2 likes

Found a solution to virtually all Samsung Galaxy S6 Tablet I have been having.

For weeks I've had nothing but problems with Spotify (premium) on my Android tablet. Every issue you can think of pretty much. I realized that on my tablet, my Time & Date was (for whatever reason) 2 hours ahead of my actual time zone (and time zone ...

Casual Listener

For weeks I've had nothing but problems with Spotify (premium) on my Android tablet. Every issue you can think of pretty much.      I realized that on my tablet, my Time & Date ...

334 Views

0 replies

0 likes

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Group session is Premium only but I have premium

PlanPremium DuoCountryRomaniaDeviceSamsung Galaxy J5Operating SystemAndroid Pie My Question or IssueI got "Group session is Premium only (for now)" but I have Premium Duo.

Newbie

Plan Premium Duo Country Romania Device Samsung Galaxy J5 Operating System Android Pie   My Question or Issue I got "Group session is Premium only (for now)" but I have Premium Du...

Noah

Spotify Star

3985 Views

1 replies

1 likes

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Superuser Contribution app do not work

PlanFree/PremiumCountryUKDevicexiaomiOperating SystemandroidMy Question or IssueHi everyone,Long time ago I open a spotify account. I cant open my account through my phone. Always tell me that I am offline or not connected. but I can connect through ...

Visitor

Plan Free/Premium Country UK Device xiaomi Operating System android My Question or Issue Hi everyone, Long time ago I open a spotify account. I cant open my account through my phone. Always...

Elena

Moderator

459 Views

2 replies

1 likes

  • 459 Views
  • 2 replies
  • 1 likes

Why can't I see the tracklists on certain albums

I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not.Thank you!   

Visitor

I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not. Thank you! 🙂    

392 Views

0 replies

0 likes

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Superuser Contribution Local files will not play, grayed out

Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose them (I didn't have Spotify at the time). When I got Spotify, I...

Casual Listener

Premium, Android/Windows (trouble is related to syncing)   A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose the...

CarlosE

Spotify Legend

5417 Views

7 replies

0 likes

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Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

Casual Listener

  Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...

Mihail

Spotify Legend

951 Views

5 replies

0 likes

adding song to the queue
Queue bug
Queue Button
Queue option
Queue To.
search results
  • 951 Views
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Artist and song pages wont load

PlanPremiumCountryUSADeviceLG Aristo 4Operating SystemAndroid My Question or IssueWhenever i try to load an artist page ir song page it just loads and loads and never actually displays anything. My liked or favorited songs also wont load, and the son...

Casual Listener

Plan Premium Country USA Device LG Aristo 4 Operating System Android   My Question or Issue Whenever i try to load an artist page ir song page it just loads and loads and never actuall...

robigouk

Composer

845 Views

5 replies

2 likes

  • 845 Views
  • 5 replies
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App started to crush after launching on Samsung Galaxy M30s

PlanPremiumCountryRussiaDeviceSamsung Galaxy M30sOperating SystemAndroid My Question or IssueToday Spotify on my Android started to crush after launching. I tried to reinstall app and reboot device, nothing works.

Casual Listener

  Plan Premium Country Russia Device Samsung Galaxy M30s Operating System Android   My Question or Issue Today Spotify on my Android started to crush after launching. I tried to ...

Aleksandr667

Casual Listener

577 Views

2 replies

0 likes

Android
App problem
Samsung Galaxy M30s
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  • 0 likes

Superuser Contribution Spotify stopped while opening YoWhatsApp?

PlanFree/PremiumCountry Device(Android 9, Xiaomi k20 pro) My Question or IssueI am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhatsApp Messages-Tone to "none" but this leads to Spotify crashing when I receiv...

Casual Listener

Plan Free/Premium Country   Device (Android 9, Xiaomi k20 pro)   My Question or Issue I am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhat...

TriciaThornton

Casual Listener

607 Views

2 replies

0 likes

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Solved!!Superuser Contribution Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt

PlanPremium Duo CountrySchweiz / Switzerland DeviceSamsung Galaxy 7 Operating SystemAndroid Oreo (8.0.0) My Question or IssueHallo Community,Über das Sonos App habe ich zwei verschiede Konten verknüpft, das Hin und Her wechseln der Konten ging bis an...

Casual Listener

Plan Premium Duo   Country Schweiz / Switzerland   Device Samsung Galaxy 7   Operating System Android Oreo (8.0.0)   My Question or Issue Hallo Community, Über ...

Elena

Moderator

3140 Views

3 replies

0 likes

Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt
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Solved!! Only playing introductions

PlanFree/PremiumCountry DeviceOnePlus 8Operating SystemAndroid Oxygen My Question or IssueAfter about 15 songs, it switches to only playing song intros (15 seconds). I have to uninstall and reinstall for it to work temporarily. Any assistance is appr...

Casual Listener

Plan Free/Premium Country   Device OnePlus 8 Operating System Android Oxygen   My Question or Issue After about 15 songs, it switches to only playing song intros (15 seconds)...

Billy-J

Spotify Star

3591 Views

5 replies

0 likes

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Superuser Contribution Spotify doesn't start on Samsung S9

PlanPremiumCountryPoladnDeviceSamsung Galaxy S9 - SM-G960FOperating SystemAndroid 10 / OneUI 2.1 After the factory reset of the phone Spotify doesn't start.I have try all the suggestion - disable the batery optymalization- allowing storage- allowing ...

Casual Listener

Plan Premium Country Poladn Device Samsung Galaxy S9 - SM-G960F Operating System Android 10 / OneUI 2.1  After the factory reset of the phone Spotify doesn't start. I have try all the...

Elena

Moderator

1435 Views

3 replies

0 likes

Android
Android 10
s9
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Superuser Contribution Bluetooth issues

HelloYou need to fix your App - it doesn't stop playing when the Bluetooth connection is dropped - e.g. when I turn off my car (This works correctly with Google's music player and other radio apps)RegardsRami

Visitor

Hello You need to fix your App - it doesn't stop playing when the Bluetooth connection is dropped - e.g. when I turn off my car (This works correctly with Google's music player and other radio apps)...

Mihail

Spotify Legend

6181 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution syncing playlists

PlanPremiumCountryUSADeviceGalaxy Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI noticed recently that some of my songs are greyed out on my phone, but they are not on my desktop I want to sync the playlists but I cant ...

Music Fan

Plan Premium Country USA Device Galaxy Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I noticed recently that some of my songs are greyed out on ...

Elena

Moderator

458 Views

1 replies

0 likes

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Solved!!Superuser Contribution UI changes do not happen on my older Spotify account

CountryBelgiumDeviceSamsung Galaxy a50Operating SystemAndroid 10 Hi! I was lately thinking about those UI changes happend at the beginning of the year. I still don't have it on my account, so I tried making another account. That new account actually ...

Casual Listener

    Country Belgium Device Samsung Galaxy a50 Operating System Android 10     Hi!   I was lately thinking about those UI changes happend at the beginning of the y...

Mihail

Spotify Legend

1781 Views

3 replies

0 likes

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Superuser Contribution green heart signs missing from my mix # feed

PlanPremiumCountryRussiaDeviceXiaomi Note 10Operating System(Android 10 My Question or IssueToday i discovered that all green hearts from any of my mix# feeds are missing.By the way there is no such problem on Spotify on my Ipad or one for my Windows...

Music Fan

Plan Premium Country Russia Device Xiaomi Note 10 Operating System (Android 10   My Question or Issue Today i discovered that all green hearts from any of my mix# feeds are missing. B...

kaze2785

Casual Listener

2811 Views

12 replies

1 likes

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  • 12 replies
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bluetooth autoplay samsung s10+

Getting tired on spotify autoplaying everytime bluetooth is connected. how do you turn this off? samsung s10+

Casual Listener

Getting tired on spotify autoplaying everytime bluetooth is connected.       how do you turn this off?   samsung s10+

Heythatsme

Community Legend

856 Views

3 replies

0 likes

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Liked albums not showing on mobil

PlanPremiumCountryIsraelDeviceXioami mi 9 LiteOperating SystemAndroid My Question or IssueHi,In the mobile app, I cant see al my liked albums, but the last 5 recent liked ones. On PC I can see all the albums as usual.Any fix?

Visitor

Plan Premium Country Israel Device Xioami mi 9 Lite Operating System Android   My Question or Issue Hi, In the mobile app, I cant see al my liked albums, but the last 5 recent liked o...

SoundShots

Composer

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
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Solved!!Superuser Contribution Unable to login to spotify on android app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using spotify on my iphone, which is now broken so I switched to android phone and ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've be...

Elena

Moderator

3479 Views

1 replies

1 likes

  • 3479 Views
  • 1 replies
  • 1 likes