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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202276 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202276 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547021 Views

78 replies

3 likes

  • 547021 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454855 Views

571 replies

38 likes

Account
Free
  • 454855 Views
  • 571 replies
  • 38 likes

Superuser Contribution title not playing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.using Spotify free on android when i select a title it only plays 20 secs the switches to another title. I have tri...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc. using Spotify free on android when i s...

Ivan

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify podcast freezes when opened while ad is playing

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5gOperating SystemAndroid 11 My Question or IssueI'm currently experiencing issues in which Spotify freezes specifically when listening to Podcasts. It app...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5g Operating System Android 11   My Question or Issue I'm currently experiencing...

Ivan

Spotify Legend

906 Views

3 replies

0 likes

  • 906 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cant like songs

PlanPremiumCountry DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant like songs. I've used the heart in the app, the heart in notification bar and selecting more and then the word like. Ive unins...

Visitor

Plan Premium Country   Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cant like songs. I've used the heart in the a...

Jeremy

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

[Android][Your Library] No puedo ver la letra de las canciones

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...

Newbie

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ...

402 Views

0 replies

0 likes

Android
Your Library
  • 402 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify will not play or connect on any of my android devices

PlanPremiumCountryUSADeviceiPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-SeriesOperating SystemiOS 14.3, Shield android TV SW version 8.2.1 My Question or IssueSpotify only works on my laptop and iPhone. This started randomly ...

Casual Listener

Plan Premium Country USA Device iPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-Series Operating System iOS 14.3, Shield android TV SW version 8.2.1   My Question ...

CarlosE

Spotify Legend

1925 Views

5 replies

0 likes

  • 1925 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android clock doesn't show recently played correctly

PlanPremiumCountryGermanyDeviceGoogle Pixel 3Operating SystemAndroid 11 latest build My Question or IssueSince a few months the spotify integration for the android alarm clock doesn't show my recently played correctly. The desktop app and the android...

Casual Listener

Plan Premium Country Germany Device Google Pixel 3 Operating System Android 11 latest build   My Question or Issue Since a few months the spotify integration for the android alarm cloc...

Alex

Spotify Legend

1257 Views

4 replies

0 likes

  • 1257 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't play local files

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI can't play local files through Spotify. They play just fine using other players, and I followed the instructions on how to play local files on my phone by addi...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android   My Question or Issue I can't play local files through Spotify. They play just fine using other players, an...

nogoshekwinski

Casual Listener

915 Views

4 replies

0 likes

  • 915 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playing muic alone

PlanPremiumCountry Device(Motorola g5s)Operating System(Android.) My Question or IssueSpotify palying and changing musics alone

Newbie

Plan Premium Country   Device (Motorola g5s) Operating System (Android.)   My Question or Issue Spotify palying and changing musics alone

Ver

Spotify Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't want video podcasts --- stupid idea !

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a video for a podcast I want to listen to ONLY. it is ea...

Casual Listener

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a vid...

Ivan

Spotify Legend

832 Views

1 replies

0 likes

AudioOnly
bug
FIX YOUR PODCASTS
JRE
NoVideo
podcast
  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in using old android versions

We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older android versions like my oppo f5 youth which has an...

Visitor

We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older ...

Eni

Moderator

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google assistant

PlanPremium StudentCountryUKDeviceSamsung A70Operating SystemLatest My Question or Issue if I ask google assistant to play a specific track by title the response is that you need a premium account to do that, but I have a premium account. But if I th...

Regular

  Plan Premium Student Country UK Device Samsung A70 Operating System Latest   My Question or Issue   if I ask google assistant to play a specific track by title the respon...

alistairgore

Regular

2919 Views

14 replies

0 likes

  • 2919 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify freezes when playing video podcasts

PlanPremiumCountryFinlandDeviceOnePlus NordOperating System LineageOS 17.1 My Question or IssueHey, my spotify freezes when playing any video podcasts. If i start one of them the app will just freeze until reinstalled. Has anyone run into this issue ...

Newbie

Plan Premium Country Finland Device OnePlus Nord Operating System  LineageOS 17.1   My Question or Issue Hey,   my spotify freezes when playing any video podcasts. If i sta...

CarlosE

Spotify Legend

1194 Views

1 replies

0 likes

  • 1194 Views
  • 1 replies
  • 0 likes

Superuser Contribution some local files stopped working

PlanPremiumCountryCanadaDeviceSamsung Galaxy s20+ My Question or Issueok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can only play it if i directly tap on it in a playlist. my phone basically ...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy s20+   My Question or Issue ok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can...

Novy

Moderator

798 Views

3 replies

0 likes

  • 798 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug with filter and google home

PlanPremium DeviceAll devices, Xiaomi Redmi Note 5, Asus and Acer pcOperating System(Android, windows, ubuntu) My Question or IssueWhen I filter songs by the name of the band or something and I try to play them in my google home, nothing happens. It ...

Newbie

  Plan Premium   Device All devices, Xiaomi Redmi Note 5, Asus and Acer pc Operating System (Android, windows, ubuntu)   My Question or Issue When I filter songs by the name ...

Jeremy

Spotify Legend

626 Views

1 replies

0 likes

filter
  • 626 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No option for 'offline' listening

PlanFreeCountryCanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueOn my Spotify app, there is no option to go offline, so even downloaded episodes have been using my data. Very frustrating and I can't find the option anywhere.

Casual Listener

Plan Free Country Canada Device LG G4 Operating System Android 6.0 My Question or Issue On my Spotify app, there is no option to go offline, so even downloaded episodes have been using my da...

CarlosE

Spotify Legend

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album including songs which are not part of the album

PlanFreeCountryCanada DeviceSamsung Galaxy S10e (Phone)Samsung Galaxy Tab A 2016 (Tablet) Operating SystemAndroid 10 (Phone)Android 8.1 (Tablet) My Question or IssueWhen I navigate to an album in Spotify on my phone, the album is shown as including a...

Casual Listener

Plan Free Country Canada   Device Samsung Galaxy S10e (Phone) Samsung Galaxy Tab A 2016 (Tablet)   Operating System Android 10 (Phone) Android 8.1 (Tablet)   My Question o...

Novy

Moderator

838 Views

3 replies

0 likes

  • 838 Views
  • 3 replies
  • 0 likes

Superuser Contribution App drastically backwards in the last 6 months

Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account.Top issues I'm experiencing.* Songs / Podcasts stop playing for no reason - definitely no...

Casual Listener

Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account. Top issues I'm experiencing. * So...

CarlosE

Spotify Legend

1512 Views

4 replies

1 likes

bug
stability
  • 1512 Views
  • 4 replies
  • 1 likes

Superuser Contribution Data Usage/Playing on Device Other Devices

I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the "Offline Mode" but then I cannot play to the other ...

Visitor

I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the ...

Eni

Moderator

1533 Views

1 replies

0 likes

  • 1533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrapped 2020 story not showing up

PlanPremiumCountrynetherlands Device(Samsung Galaxy 20)Operating System(Android) My Question or IssueI still am not able to see my stats and story, I can find the playlist but not the story.i already tried the animation, logging in and out, updating,...

Visitor

  Plan Premium Country netherlands   Device (Samsung Galaxy 20) Operating System (Android)   My Question or Issue I still am not able to see my stats and story, I can find ...

Eni

Moderator

1129 Views

1 replies

0 likes

Help
  • 1129 Views
  • 1 replies
  • 0 likes

Superuser Contribution JRE won't play. Won't even open. No errors or messages

PlanFreeCountryUSADeviceSamsung Galaxy Note tab 10.1 My Question or IssueJRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-installed Spotify.

Visitor

Plan Free Country USA Device Samsung Galaxy Note tab 10.1   My Question or Issue JRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-install...

Ivan

Spotify Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes