Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
49492 Views
66 replies
25 likes

49492 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880999 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880999 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27114 Views
4 replies
0 likes

27114 Views
4 replies
0 likes

Superuser Contribution Good morning message doesn't show up

PlanFree/PremiumCountryMéxico DeviceSamsung galaxy A30Operating SystemAndroid Oreo My Question or IssueHello, my home screen doesn't show the good morning/good night message since a couple months ago, my app is updated so i don't know what to do

shermanforce5
Visitor
Plan Free/Premium Country México Device Samsung galaxy A30 Operating System Android Oreo My Question or Issue Hello, my home screen doesn't show the good morning/good ni...
2020-09-26 12:49:08 AM
2020-10-22 10:45:00 AM
Jeremy
Spotify Legend
778 Views
1 replies
0 likes

778 Views
1 replies
0 likes

[iOS][Other] Update the App Widget to give us Pause/Play/Forward

Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming.I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to tracks.Why can't we get something similar to the Android...

AlphaMFZulu
Casual Listener
Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming. I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to t...
2020-10-21 5:54:04 PM
2020-10-22 10:30:19 AM
Billy-J
Spotify Star
696 Views
1 replies
1 likes

696 Views
1 replies
1 likes

No shuffle on Discover weekly now playing screen on Android

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueI use The Clock app by Google as my alarm and have it set to play a random song from my Spotify liked songs. This works and is great except this then tur...

dazza555
Regular
Plan Premium Country Australia Device Samsung Galaxy 10 Operating System Android 10 My Question or Issue I use The Clock app by Google as my alarm and have it set to play a rand...
2020-10-22 4:52:40 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Shuffle downloaded and play local songs

PlanPremiumCountryGermanyOperating SystemAndroid 10My Question or IssueI just recently changed from "the big river" and there are two (pretty basic) functions i can't find in the Spotify android app.1.: Just shuffle trough all my downloaded songs. Th...

luckyN7
Casual Listener
Plan Premium Country Germany Operating System Android 10 My Question or Issue I just recently changed from "the big river" and there are two (pretty basic) functions i can't find in the Spot...
2020-10-19 7:36:48 PM
2020-10-21 9:21:24 PM
luckyN7
Casual Listener
629 Views
2 replies
0 likes

629 Views
2 replies
0 likes

Android app deletes all of my downloads.

PlanPremium DuoDeviceMotorola G8 PowerOperating SystemAndroid Oreo My Question or IssueI had well over 8000 songs downloaded on my device, but for some reason Spotify has decided to randomly delete every single one of them. This is the second time it...

electricwizard
Music Fan
Plan Premium Duo Device Motorola G8 Power Operating System Android Oreo My Question or Issue I had well over 8000 songs downloaded on my device, but for some reason Spotify has de...
2020-10-21 4:32:59 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

Superuser Contribution Downloading of MP3s to the phone does not work...AGAIN!!!

PlanPremiumCountryCzechiaDeviceSamsung A40Operating SystemAndroid Dear Spotify team,Syncing my phone with my MP3 in laptop does not work. I have tried both wifi and mobile data (downloading allowed) and any time I try to sync it on my phone, the song...

sal2040
Visitor
Plan Premium Country Czechia Device Samsung A40 Operating System Android Dear Spotify team, Syncing my phone with my MP3 in laptop does not work. I have tried both wifi and mobile da...
2020-09-25 8:34:09 PM
2020-10-21 3:37:25 PM
Elena
Moderator
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

'listen on' bug

PlanPremiumCountryThe NetherlandsDeviceOne plus 7TOperating SystemAndroid 10 My Question or IssueWhen pressing Sonos speaker on the 'Listen on' page in the app, there is no response.When Sonos is playing and you want to move music back to the device,...

IndahJenny
Newbie
Plan Premium Country The Netherlands Device One plus 7T Operating System Android 10 My Question or Issue When pressing Sonos speaker on the 'Listen on' page in the app, there is no r...
2020-10-21 2:18:02 PM
424 Views
0 replies
0 likes
cast
listen on

424 Views
0 replies
0 likes

Superuser Contribution 2015 Mini Countryman and can't cast Spotify via Bluetooth

PlanPremiumCountryCanadaDeviceGoogle Pixel 2Operating SystemAndroid 11 My Question or IssueI have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to pair and use my phone via the built in Bluetooth...but I cannot play Spotify...

Sandrahantzi
Visitor
Plan Premium Country Canada Device Google Pixel 2 Operating System Android 11 My Question or Issue I have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to ...
2020-09-25 4:03:27 PM
2020-10-21 1:51:02 PM
Mihail
Spotify Legend
2003 Views
1 replies
0 likes

2003 Views
1 replies
0 likes

To use the SD card for cache and downloads when it's formatted as Internal Storage

Hi Spotify! I would like to request the feature to use the SD card for cache and downloads when it's formatted as Internal Storage in Android 10 as it's made in YouTube Music. The Spotify app can see only phone's Internal memory which is too low to s...

iromanyshyn
Regular
Hi Spotify! I would like to request the feature to use the SD card for cache and downloads when it's formatted as Internal Storage in Android 10 as it's made in YouTube Music. The Spotify app can see...
2020-10-19 1:41:54 PM
2020-10-21 12:33:15 PM
iromanyshyn
Regular
765 Views
1 replies
1 likes

765 Views
1 replies
1 likes

Superuser Contribution Lyrics not appearing

PlanPremiumCountryBrazilDeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueThe lyrics update in Brazil has been rolling out for several months and I've updated my app a lot of times but I simply don't get the lyrics feature at all, and I ...

Jvdb20
Visitor
Plan Premium Country Brazil Device Oneplus 6T Operating System Android 10 My Question or Issue The lyrics update in Brazil has been rolling out for several months and I've updated my...
2020-09-25 5:56:07 AM
2020-10-21 12:23:23 PM
Alex
Spotify Legend
555 Views
1 replies
2 likes

555 Views
1 replies
2 likes

Superuser Contribution Album added to Home Screen starts playing on a random track

Plan: Premium @ $9.99/mo I'm a software tester, so I'll explain the issue in a way that a developer would expect.Steps to Reproduce1. Navigate to any album2. Tap on the "..." menu3. Tap on 'Add to Home Screen'4. Drag or "ADD AUTOMATICALLY"5. Go to th...

krafytdevil
Casual Listener
Plan: Premium @ $9.99/mo I'm a software tester, so I'll explain the issue in a way that a developer would expect. Steps to Reproduce 1. Navigate to any album 2. Tap on the "..." me...
2020-09-24 10:21:13 PM
2020-10-21 11:46:35 AM
Mihail
Spotify Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Superuser Contribution Liked songs not showing up on Android app.

PlanFree/PremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid Oreo, Windows 10 My Question or Issue My liked songs on my desktop app are not synching with my phone app. Ive tried all the reinstallation steps and the issue still persists.

ChiefNiloc
Visitor
Plan Free/Premium Country Device Samsung Galaxy 10 Operating System Android Oreo, Windows 10 My Question or Issue My liked songs on my desktop app are not synchin...
2020-09-24 10:48:35 PM
2020-10-21 11:42:28 AM
Xenia
Moderator
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Superuser Contribution Spotify Starts Autonomously

Plan PremiumFree/PremiumCountryAustralia Samsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueWhen I pick up my phone each day, very early in the morning, Spotify self starts and plays the same song every ti...

Dudebank
Visitor
Plan Premium Free/Premium Country Australia Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or Issue When I pick up my phone each ...
2020-09-24 9:17:10 PM
2020-10-21 11:33:14 AM
Alex
Spotify Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Solved!!Superuser Contribution Resolution of album artwork on fullscreen android lockscreen

PlanPremium My Question or IssueWhen listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution though that it looks terrible. How can I make it maximum resolution ...

óruairc
Casual Listener
Plan Premium My Question or Issue When listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution thou...
2020-09-24 5:51:33 PM
2020-10-21 10:15:33 AM
Mihail
Spotify Legend
160 Views
1 replies
0 likes

160 Views
1 replies
0 likes

Superuser Contribution Keyboard doesn't open on chromecast

PlanPremiumCountryIsraelDeviceTV, using chromecast on xioami streamerOperating SystemAndroid My Question or IssueHello!I can't search for anything or even log in, because keyboard doesn't open on spotify. It does open on all other apps. I tried resta...

Naamalandau
Visitor
Plan Premium Country Israel Device TV, using chromecast on xioami streamer Operating System Android My Question or Issue Hello! I can't search for anything or even log in, b...
2020-09-24 1:10:20 PM
2020-10-21 9:42:38 AM
Elena
Moderator
489 Views
1 replies
0 likes

489 Views
1 replies
0 likes

Superuser Contribution [Mobile][Android]How to select and move multiple songs up or down the queue?

I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move one song up or down the queue as desired, but I cann...

usernameinvalid
Casual Listener
I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move o...
2020-09-24 9:58:41 AM
2020-10-21 9:37:39 AM
Elena
Moderator
695 Views
1 replies
1 likes

695 Views
1 replies
1 likes

Can't stop Shuffle with new narrow sidebar on tablet

I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the screen. There are no controls visible for what is playi...

JeffOYB
Casual Listener
I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the scre...
2020-10-21 4:43:29 AM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

Music stops playing (tried all fixes)

PlanPremiumCountryU.S.DeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueMy music stops playing randomly. I tried uninstalling, reinstalling, accepting all permissions, making sure the app can run in the background, and setting it to "no...

jasvonlyn
Visitor
Plan Premium Country U.S. Device Galaxy S10e Operating System Android 10 My Question or Issue My music stops playing randomly. I tried uninstalling, reinstalling, accepting all permi...
2020-10-20 11:28:16 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Control from headphones

PlanPremiumCountryCanadaDeviceSony Xperia 5iiOperating SystemAndroid 10 I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing music from Spotify, but then I realized that I cannot play/stop and skip song...

PetrShestakov
Visitor
Plan Premium Country Canada Device Sony Xperia 5ii Operating System Android 10 I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing mus...
2020-10-20 8:34:23 PM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

Superuser Contribution Implement Shuffle button on mixes

Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to:1. Go to Your Library2. Start playing a playlist3. Op...

Pochs
Casual Listener
Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to: ...
2020-09-24 9:34:41 AM
2020-10-20 5:00:06 PM
Mihail
Spotify Legend
3291 Views
2 replies
0 likes

3291 Views
2 replies
0 likes

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