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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839823 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839823 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13618 Views
  • 1 replies
  • 0 likes
  • 13618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback stops on multiple devices

For the last few months I've been having this issue where Spotify will spontaneously stop playing music, including in the middle of a song. Information about my setup: Device Configurations:Connected devices: 1 - 3 desktop/PCs connected, 1 Google Hom...

  • Casual Listener
  • For the last few months I've been having this issue where Spotify will spontaneously stop playing music, including in the middle of a song. Information about my setup:   Device Configurations:...
  • Petya
  • Community Legend
  • 1261 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 1261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery Drain

Hey, I've already posted a note on this problem, but it's a big one so I'm try again to have some answers from the developper community. Why spotify eat my battery phone ? The App, even turned off and in offline mode, uses always 20 to 30 % of my bat...

  • Casual Listener
  • Hey,   I've already posted a note on this problem, but it's a big one so I'm try again to have some answers from the developper community. Why spotify eat my battery phone ? The App, even ...
  • Petya
  • Community Legend
  • 6614 Views
  • 29 replies
  • 3 likes
  • 6614 Views
  • 29 replies
  • 3 likes

Solved!!Superuser Contribution Since updating to android 10, music keeps randomly skipping and starting by itself

PlanPremium DuoCountryCurrently in Germany temporarly. Account created in ArgentinaDevicePixel 3aXLOperating SystemAndroid 10 My Question or IssueThis is really annoying. In my Pixel 3a, Spotify is randomly skipping tracks (sometimes one or twice a d...

  • Casual Listener
  • Plan Premium Duo Country Currently in Germany temporarly. Account created in Argentina Device Pixel 3aXL Operating System Android 10   My Question or Issue This is really annoying. &n...
  • nicocarbone
  • Casual Listener
  • 2555 Views
  • 3 replies
  • 0 likes
  • 2555 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How much battery does spotify use?

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8My Question or IssueHi,I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wondering how much battery it will use up a day?Thanks!

  • Regular
  • Plan Premium Country United Kingdom Device Samsung Galaxy S8 My Question or Issue Hi, I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wonder...
  • Petya
  • Community Legend
  • 4494 Views
  • 1 replies
  • 0 likes
  • 4494 Views
  • 1 replies
  • 0 likes

Genre Radio improving

Plan PremiumCountryIsraelDeviceSamsung Galaxy S10+Operating System Android My Question or IssueWhen I like songs or choose the dont like the song option in the genre radio it always shows the message 'sorry, we cant improve your station right now, pl...

  • Newbie
  •   Plan  Premium Country Israel Device Samsung Galaxy S10+ Operating System  Android   My Question or Issue When I like songs or choose the dont like the song option in ...
  • eltoch
  • Composer
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Not playing (although showing) several Artist

hellomy Spotify refuses to play several artists for example Calvin Harris I can see their albums I can see the songs but it won't play a big porcian of their songs. does anybody else experience this problem?PlanPremiumCountry Device Operating System ...

  • Casual Listener
  •  hello my Spotify refuses to play several artists for example Calvin Harris I can see their albums I can see the songs but it won't play  a big porcian of their songs. does anybody else ex...
  • Emilia_8
  • Spotify Star
  • 462 Views
  • 5 replies
  • 0 likes
  • 462 Views
  • 5 replies
  • 0 likes

Spotify changing volume

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid 9 My Question or Issue Spotify is changing my volume. I already tried to reinstall Spotify and my phone is up to date How do i fix this? Sry for bad english btw

  • Newbie
  •   Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android 9   My Question or Issue   Spotify is changing my volume.   I already tried to reins...
  • AndrewRobs01
  • Composer
  • 382 Views
  • 1 replies
  • 1 likes
  • Android
    volume
  • 382 Views
  • 1 replies
  • 1 likes

Problemas con Daily Mix

PlanPremium PaísArgentina Dispositivo(Moto G5 Plus) Sistema operativo(Android) Mi pregunta o problema Tengo Spotify Premium de hace meses y está es la segunda cuenta de Spotify que me creo, pero no sé porqué no me deja usar los Daily Mix. Selecciono ...

  • Visitor
  •   Plan Premium   País Argentina   Dispositivo (Moto G5 Plus)   Sistema operativo (Android)   Mi pregunta o problema   Tengo Spotify Premium de hace meses ...
  • osornios
  • Spotify Star
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The Spotify App decided that don't want to work anymore in background

So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'm here with my last hope for some miracle. I already tried u...

  • Casual Listener
  • So... The Spotify App in my smartphone decided that don't want to work anymore in background.   For what i read in this Community, this question is way too often... and way too ignored. But i'...
  • andribz
  • Casual Listener
  • 2191 Views
  • 2 replies
  • 0 likes
  • Android
    Browse
  • 2191 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why would my spotify stop playing songs when i close the phone however once the pnone lights up the

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Petya
  • Community Legend
  • 938 Views
  • 4 replies
  • 2 likes
  • 938 Views
  • 4 replies
  • 2 likes

Avatar image won't update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I succesfuly changed my band avatar image on Spotify for Artists. It displayes right getti...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I ...
  • Emilia_8
  • Spotify Star
  • 1442 Views
  • 3 replies
  • 1 likes
  • 1442 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing randomly when phone is locked.

PlanPremium CountryUK & Ukraine DeviceGalaxy S9+ Operating SystemAndroid 9 My Question or Issue As the title says, my music keeps pausing randomly after my phone is locked. Usually when It's in my pocket it will just randomly pause and then immediate...

  • Regular
  • Plan Premium   Country UK & Ukraine   Device Galaxy S9+   Operating System Android 9   My Question or Issue   As the title says, my music keeps pausing rand...
  • Petya
  • Community Legend
  • 3016 Views
  • 2 replies
  • 1 likes
  • 3016 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Android Auto no Like/Dislike button

Hello, since last update the Like/Dislike buttons in radio are disapeard ( Android Auto). In the App they are still there. PlanPremiumCountryGeemanyDeviceOnePlus 6Operating SystemAndroid 9 / Android Auto My Question or Issue

  • Regular
  • Hello,   since last update the Like/Dislike buttons in radio are disapeard ( Android Auto). In the App they are still there.    Plan Premium Country Geemany Device OnePlus 6 ...
  • ArykDriver
  • Casual Listener
  • 2210 Views
  • 11 replies
  • 0 likes
  • 2210 Views
  • 11 replies
  • 0 likes

corrupting killed SD Card

Spotify App on my Samsung j5 Android Phone is killing corrupting my sd Card. it happens now for the 2nd time and all my data on the Card is gone. Other Spotify users have the same Problem but there is no solution yet. it works fine for About 2 Years ...

  • Music Fan
  • Spotify App on my Samsung j5 Android Phone is killing corrupting my sd Card.  it happens now for the 2nd time and all my data on the Card is gone. Other Spotify users have the same Problem but ...
  • carlwin777
  • Visitor
  • 544 Views
  • 4 replies
  • 0 likes
  • 544 Views
  • 4 replies
  • 0 likes

Using verizon family base which is blocking photos

Using Verizon family base to control my kids phones. it sets up a VPN to run everything through. Now I have put spotify.com in the trusted list, but what others do I have to add. The music is the only thing that can be accessed an no pictures.

  • Newbie
  • Using Verizon family base to control my kids phones. it sets up a VPN to run everything through. Now I have put spotify.com in the trusted list, but what others do I have to add. The music is the onl...
  • timrknapp
  • Visitor
  • 1960 Views
  • 1 replies
  • 1 likes
  • 1960 Views
  • 1 replies
  • 1 likes

Songs cut off randomly then jump to the next one on the playlist

Songs cut off abruptly at random points during most of the songs in my playlist. I have uninstalled and re-installed Spotify without any improvement. This problem occurs while I play my i-Phone through my Yamaha RX-V450 with crossfade and gapless pla...

  • Visitor
  • Songs cut off abruptly at random points during most of the songs in my playlist. I have uninstalled and re-installed Spotify without any improvement. This problem occurs while I play my i-Phone throu...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Samsungs S9 Spotify Bluetooth Playback Stops and Resumes with display on/off

PlanPremiumCountryCZDeviceSamsung Galaxy S9Operating SystemOreo, 4.9.59-16553818 / Spotify 8.5.25.894 My Question or IssueI have S9 paired with Philips Bluetooth module connected to my AVR. After latest update to the Samsung / or to the Spotify (btw ...

  • Regular
  • Plan Premium Country CZ Device Samsung Galaxy S9 Operating System Oreo, 4.9.59-16553818 / Spotify 8.5.25.894   My Question or Issue I have S9 paired with Philips Bluetooth module conne...
  • GoRingo
  • Regular
  • 1363 Views
  • 2 replies
  • 0 likes
  • 1363 Views
  • 2 replies
  • 0 likes

My Spotify app suddenly cannot do multiple selection

PlanPremiumCountryMalaysiaDeviceHonor 7xOperating SystemAndroid P My IssueHi Spotify, I always need to do multiple selection in my playlist so that I can choose the music that I want to listen into the queue, but suddenly cannot when I holding the so...

  • Visitor
  • Plan Premium Country Malaysia Device Honor 7x Operating System Android P   My Issue Hi Spotify, I always need to do multiple selection in my playlist so that I can choose the music th...
  • VillageHero
  • Regular
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download using cellular data

I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I don't know how many times I uninstalled and reinstalled Spotif...

Screenshot_20191001_212500.jpg Screenshot_20191001_212448.jpg
  • Newbie
  •  I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I ...
  • Peter
  • Spotify Legend
  • 1123 Views
  • 1 replies
  • 0 likes
  • 1123 Views
  • 1 replies
  • 0 likes

Spotify doesn't play when I lock screen

Plan - Premium FamilyCountry - Canada Device - Samsung Galaxy S10Operating System - Android 9Spotify Version - 8.5.25.894 My Question or Issue When I lock my phone screen Spotify stops playing

  • Visitor
  • Plan - Premium Family Country - Canada   Device - Samsung Galaxy S10 Operating System - Android 9 Spotify Version - 8.5.25.894   My Question or Issue   When I lock my phone sc...
  • Emilia_8
  • Spotify Star
  • 705 Views
  • 1 replies
  • 0 likes
  • 705 Views
  • 1 replies
  • 0 likes

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