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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409980 Views

554 replies

37 likes

Account
Free
  • 409980 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8940 Views

0 replies

7 likes

  • 8940 Views
  • 0 replies
  • 7 likes

Superuser Contribution How to play songs by a particular artist in my playlist?

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

Visitor

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

Ver

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth skipping tracks stopped working on Auto

PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 + Android Auto (for phone screens) My Question or IssueFrom last update skipping tracks using bluetooth controller stopped working when Android Auto is running. Still working w...

Music Fan

  Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 11 + Android Auto (for phone screens)   My Question or Issue From last update skipping tracks usin...

12172627978

Casual Listener

2399 Views

8 replies

7 likes

  • 2399 Views
  • 8 replies
  • 7 likes

Superuser Contribution Can't skip songs anymore on Android auto through car controls

PlanPremiumCountryUSDeviceGalaxy s8Operating SystemAndroid My car is a Civic 2013 My Question or IssueFor the past few months I haven't been able to skip songs on Spotify through my car controls, when using android auto. apple music works, though. I ...

Visitor

Plan Premium Country US Device Galaxy s8 Operating System Android   My car is a Civic 2013   My Question or Issue For the past few months I haven't been able to skip songs on Sp...

Eni

Moderator

3087 Views

1 replies

0 likes

  • 3087 Views
  • 1 replies
  • 0 likes

System accent color on music player

On Android 11, music player is taking my system accent color, instead Spotify's background color.

Visitor

On Android 11, music player is taking my system accent color, instead Spotify's background color.

686 Views

0 replies

1 likes

  • 686 Views
  • 0 replies
  • 1 likes

Superuser Contribution Prefer cellular data when connected to wifi that blocks Spotify

My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. Is there any way to tell the Spotify app (or my pho...

Visitor

My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. ...

Jeremy

Spotify Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth stutter and volume turning down

PlanPremiumCountryGermanyDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueWhen using Spotify with Android 11, after a while bluetooth audio begins to stutter. Any energy optimizations for spotify are disabled. As soon as i turn on ...

Casual Listener

Plan Premium Country Germany Device Google Pixel 3a Operating System Android 11   My Question or Issue When using Spotify with Android 11, after a while bluetooth audio begins to stutt...

Novy

Moderator

1867 Views

4 replies

3 likes

  • 1867 Views
  • 4 replies
  • 3 likes

Superuser Contribution Casting no longer works/replaced with group sessions?

When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.  

Newbie

When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.     

Novy

Moderator

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Superuser Contribution open.spotify.com URLs and spoti.fi URLs are leading to app.adjust.com error page

PlanFreeCountryIndiaDeviceInfinix Smart 2Operating SystemAndroid 9 My Question or IssueSpotify full-length URLs (open.spotify.com) and spoti.fi URLs are leading to app.adjust.com error page unless Spotify app is installed on the device. Is this a kno...

Regular

Plan Free Country India Device Infinix Smart 2 Operating System Android 9   My Question or Issue Spotify full-length URLs (open.spotify.com) and spoti.fi URLs are leading to app.adjust...

malcolmshadrach

Newbie

8354 Views

13 replies

2 likes

app.adjust.com error
  • 8354 Views
  • 13 replies
  • 2 likes

Superuser Contribution Podcasts breaking Android Auto

PlanPremiumCountryUSADeviceSAMSUNG GALAXY NOTE 20 ULTRAOperating SystemAndroid Version 11, One UI ver. 3 My Question or IssueI switched back to Spotify Premium strictly for the JRE podcast, I use a different player for all my other podcasts without i...

Casual Listener

Plan Premium Country USA Device SAMSUNG GALAXY NOTE 20 ULTRA Operating System Android Version 11, One UI ver. 3   My Question or Issue I switched back to Spotify Premium strictly for t...

Mihail

Spotify Legend

4156 Views

3 replies

0 likes

Android
android auto
broken
Freezing
JRE
podcast
  • 4156 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't view the lyrics while the song is playing

PlanPremiumCountryPhilippinesDeviceSamsung (A70, S9+, Tab S7+)Operating SystemAndroid 10 My Question or IssueI just learned yesterday from a friend that Spotify has lyrics for some if not for most of the songs. When I've tried it with the same song, ...

Casual Listener

Plan Premium Country Philippines Device Samsung (A70, S9+, Tab S7+) Operating System Android 10    My Question or Issue I just learned yesterday from a friend that Spotify has lyr...

valentidut

Casual Listener

1105 Views

6 replies

0 likes

  • 1105 Views
  • 6 replies
  • 0 likes

Battery drain on Android, missing feature on Desktop

Dear Spotify,I would like to declaire a complaint considering mainly Spotify for Android.At first, to give a clear understanding, I enumerate the main details:Device: Samsung S8 (SM-950F, basically European model)Android Version: 9.0 PieSpotify appli...

Regular

Dear Spotify, I would like to declaire a complaint considering mainly Spotify for Android. At first, to give a clear understanding, I enumerate the main details: Device: Samsung S8 (SM-950F, basic...

481 Views

0 replies

0 likes

battery drain
podcast
  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution no push/emails for new albums

CountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI dont get messanges for new albums and other stuff. At the settings all are on and i try to set them o...

Casual Listener

Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I dont get messanges for n...

bogadorxp

Casual Listener

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify crashing when connect to car via bluetooth

Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluetooth ie Pandora and youtube. Spotify functions without is...

Newbie

Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching.  Other audio services will function when connected to vehicle bluet...

CarlosE

Spotify Legend

7856 Views

7 replies

21 likes

  • 7856 Views
  • 7 replies
  • 21 likes

Superuser Contribution Play button not visible during dark mode for xiaomi mi 10T Pro

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

1349 Views

3 replies

1 likes

  • 1349 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problème d'affichage sur la barre d'état

 Bonjour,J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notification elle est toujour présente avec la pochette de l'a...

Casual Listener

  Bonjour, J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notific...

CarlosE

Spotify Legend

3663 Views

3 replies

0 likes

  • 3663 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't operate in Spotify with JBL Tune 225TWS headphone buttons.

Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc... Any suggestions?

Visitor

Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc...    ...

a3y3

Casual Listener

5657 Views

3 replies

0 likes

headphones
huawei
  • 5657 Views
  • 3 replies
  • 0 likes

Superuser Contribution App stopping when I press specific button

PlanPremiumCountry DeviceUlefone armour 6eOperating SystemAndroid My Question or IssueHi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine for a week or so but then when I tried to click on the top left corner of the songs...

Visitor

Plan Premium Country   Device Ulefone armour 6e Operating System Android   My Question or Issue Hi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine fo...

vj_-yeyhlfmv7

Casual Listener

2407 Views

6 replies

2 likes

  • 2407 Views
  • 6 replies
  • 2 likes

Superuser Contribution Lyrics dont work

PlanPremiumCountryChileDevice(Xiaomi Poco F2 Pro)Operating System(Android 11) My Question or IssueI have spotify for many years my account is old, I realized that lirycs is only available in moderately new accounts, how is it possible wie they do not...

Visitor

Plan Premium Country Chile Device (Xiaomi Poco F2 Pro) Operating System (Android 11)   My Question or Issue I have spotify for many years my account is old, I realized that lirycs is o...

Mihail

Spotify Legend

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Add Album To Queue Crashes When Offline

PlanPremiumCountryUSADeviceOnePlus 5Operating SystemAndroid 10 My Question or IssueOn my device, when I am in offline mode, when I add a downloaded album to my queue the app immediately crashes. This issue does not occur when I am in online mode.

Casual Listener

Plan Premium Country USA Device OnePlus 5 Operating System Android 10   My Question or Issue On my device, when I am in offline mode, when I add a downloaded album to my queue the app ...

Billy-J

Spotify Star

1357 Views

5 replies

0 likes

  • 1357 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't edit playlist covers

PlanPremiumCountryUSAOperating SystemAndroid 10My Question or IssueI still can't edit playlist covers from the Android app.Is this feature still rolling out?

Casual Listener

Plan Premium Country USA Operating System Android 10 My Question or Issue I still can't edit playlist covers from the Android app. Is this feature still rolling out?

I9113

Casual Listener

1162 Views

2 replies

0 likes

  • 1162 Views
  • 2 replies
  • 0 likes