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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375581 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden"
Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden"
Moderator
475 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevice(Xiomi Redmi NOTE 9)Operating System(Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cutting the low frequencies of the songs, cutting about 60hz, other apps such as Youtube, Tidal and Facebo...
Plan Premium Country Brazil Device (Xiomi Redmi NOTE 9) Operating System (Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cuttin...
Spotify Legend
1711 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 When using Google Assistant to play a song on Spotify ("Hey Google, play by on Spotify), I will get a popup showing that the Assistant is "Opening Spotify", but nothing happens. This happ...
Plan Premium Country USA Device Pixel 5 Operating System Android 11 When using Google Assistant to play a song on Spotify ("Hey Google, play <song> by <artist> on Spotify)...
Spotify Legend
1714 Views
11 replies
0 likes
PlanPremium StudentCountryUnited StatesDeviceOnePlus 6Operating SystemOxygenOS 10.3.7 based on Android 10 My Question or IssueWhenever I try to start or open a started group session, my app crashes. I have tried clearing cache and doing a fresh insta...
Plan Premium Student Country United States Device OnePlus 6 Operating System OxygenOS 10.3.7 based on Android 10 My Question or Issue Whenever I try to start or open a started group ...
Spotify Legend
168 Views
3 replies
0 likes
PlanFreeCountryPolandDeviceChromebook, but it seems the same across devices as long as I use open.spotifyOperating SystemBrowser My Question or IssueSo it's been a while, but maybe there's some simple solution. Or maybe it's cause I'm on free plan?Ev...
Plan Free Country Poland Device Chromebook, but it seems the same across devices as long as I use open.spotify Operating System Browser My Question or Issue So it's been a while, but...
Spotify Legend
396 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceMotorola G5s PlusOperating SystemAndroid My Question or IssueShuffle button doesn't appear below the previous music button
Plan Premium Country Brazil Device Motorola G5s Plus Operating System Android My Question or Issue Shuffle button doesn't appear below the previous music button
Spotify Legend
383 Views
1 replies
0 likes
Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortura porque Spotify no me aceptaba el correo ni contr...
Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortu...
Moderator
1325 Views
1 replies
0 likes
I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com/track/3Q97Pe6a2jDjbNx5iyyJm7?si=SBvSH8JcS5eKwQtFm_...
I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com...
Spotify Legend
658 Views
1 replies
1 likes
PlanPremiumCountryTurkey DeviceGalaxy S20+Operating SystemAndroid 11 My Question or IssueThe device name that is playing the music appears in the status bar as NULL. Shown in attachment with rectangles.
Plan Premium Country Turkey Device Galaxy S20+ Operating System Android 11 My Question or Issue The device name that is playing the music appears in the status bar as NULL. S...
Spotify Legend
311 Views
1 replies
0 likes
PlanPremiumDeviceOnePlus 2Operating SystemAndroid 6.0.1 My Question or IssueI can not control the music that's currently playing in spotify through the Android Auto app when spotify is playing music on my phone. Spotify is showing up in Android Auto,...
Plan Premium Device OnePlus 2 Operating System Android 6.0.1 My Question or Issue I can not control the music that's currently playing in spotify through the Android Auto app w...
Casual Listener
1032 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueThe music control buttons in my Notification Center aren't visible anymore since a couple of days. (see attached screenshots). My friends also have the same is...
Plan Premium Country Netherlands Device OnePlus 7 Operating System Android 10 My Question or Issue The music control buttons in my Notification Center aren't visible anymore since a ...
Not applicable
1550 Views
3 replies
0 likes
When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancelled my Premium.Please, fix it or advice me how to a...
When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancel...
207 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or IssueSpotify app w black background after install from Playstore will not open. It shows just the logo and never opens. Message "app keeps closing". Recently did two s...
Plan Premium Country Device Samsung Galaxy Operating System Android Oreo My Question or Issue Spotify app w black background after install from Playstore will not open. I...
Spotify Legend
488 Views
2 replies
0 likes
PlanFreeCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueI've been having this issue for a couple days now where the app won't ask if I want 30 minutes ad free. I'll listen past two ad blocks and sometimes switch playli...
Plan Free Country US Device Samsung Galaxy Note 8 Operating System Android My Question or Issue I've been having this issue for a couple days now where the app won't ask if I w...
Spotify Legend
344 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy downloaded songs keep pausing/stopping. Sometimes, it gets two thirds of the way through a song, sometimes it is every 10 seconds. This just starte...
Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue My downloaded songs keep pausing/stopping. Sometimes, it gets two thirds o...
Spotify Legend
4037 Views
22 replies
5 likes
Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried to reinstall the application, I tried with another...
Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried...
Spotify Legend
516 Views
1 replies
0 likes
PlanPremium (Duo)CountrySpainDeviceMotorola Moto E4 PlusOperating SystemAndroid Nougat (7.1.1) My Question or IssueSo Spotify works fine on my computer but not on my phone. When I open the Spotify app on my phone, the homepage loads fine. I can scrol...
Plan Premium (Duo) Country Spain Device Motorola Moto E4 Plus Operating System Android Nougat (7.1.1) My Question or Issue So Spotify works fine on my computer but not on my pho...
Not applicable
3015 Views
3 replies
0 likes
Personally, I cannot stand the band Mayday Parade. Every time that they came on the radio, I'd have to skip them until I figured out how to block them. But now they're appearing in my album picks section despite being blocked? Is there any way that a...
Personally, I cannot stand the band Mayday Parade. Every time that they came on the radio, I'd have to skip them until I figured out how to block them. But now they're appearing in my album picks sec...
Not applicable
449 Views
1 replies
0 likes
On my Android v. 8.5.89.901 (and previous versions as well) Typical scenario: the credits are playing on a podcast and you want to skip to the next one in the queue, but you want the current one marked as played, so you tap the skip 15s button a coup...
On my Android v. 8.5.89.901 (and previous versions as well) Typical scenario: the credits are playing on a podcast and you want to skip to the next one in the queue, but you want the current...
318 Views
0 replies
0 likes
I know Spotify had changed the way how the radio stations work. I don't have a problem with this at all. But when it comes to song radio for Malayalam (Indian language) it doesn't work at all. The radio playlists generated by the algorithm do not mak...
I know Spotify had changed the way how the radio stations work. I don't have a problem with this at all. But when it comes to song radio for Malayalam (Indian language) it doesn't work at all. The ra...
Gig Goer
1472 Views
4 replies
0 likes
