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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110676 Views

26 replies

3 likes

  • 110676 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222843 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222843 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579691 Views

79 replies

3 likes

  • 579691 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477456 Views

577 replies

40 likes

Account
Free
  • 477456 Views
  • 577 replies
  • 40 likes

Superuser Contribution Shuffle button not working at all (Andoid)

PlanPremiumCountryUKDevice(GalaxyTab S7 Plus)Operating System(Android 11) My Question or IssueSo I have noticed that the shuffle button in the app now does nothing at all. When you click the button it does not even just play the first song in a playi...

Newbie

Plan Premium Country UK Device (GalaxyTab S7 Plus) Operating System (Android 11)   My Question or Issue So I have noticed that the shuffle button in the app now does nothing at all.&nb...

Jeremy

Spotify Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view songs and albums on artist page

PlanPremiumCountrySingaporeDeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI am unable to view any songs or albums when i visit an artist page. It was still fine yesterday, and im not sure if it was due to an update. the only feat...

Newbie

Plan Premium Country Singapore Device Samsung Galaxy S20 Operating System Android   My Question or Issue I am unable to view any songs or albums when i visit an artist page. It was sti...

Jeremy

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Xiaomi phones: Spotify doesn't seem to be working right now

I was not able to open Spotify on Android Auto with a Xiaomi phone.Every time I tried to start Spotify received the following annoying message:"Spotify doesn't seem to be working right now"If I opened Spotify on the phone and then selected it on Andr...

Newbie

I was not able to open Spotify on Android Auto with a Xiaomi phone. Every time I tried to start Spotify received the following annoying message: "Spotify doesn't seem to be working right now" If I...

4889 Views

0 replies

1 likes

android auto
Xiaomi
  • 4889 Views
  • 0 replies
  • 1 likes

Superuser Contribution Podcast not playing on my Android Device

PlanFree/PremiumCountryIrelandDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI know that this has been raised a number of times, and that it's apparently ongoing, but my podcasts won't play at all on my mobile device. I press play...

Casual Listener

  Plan Free/Premium Country Ireland Device Samsung Galaxy A6 Operating System Android   My Question or Issue I know that this has been raised a number of times, and that it's app...

Novy

Moderator

1109 Views

5 replies

0 likes

  • 1109 Views
  • 5 replies
  • 0 likes

Superuser Contribution Steering wheel controls not working anymore (MBUX)

PlanPremiumCountryGermanyDeviceOnePlus 6 (A6003)Operating SystemAndroid 9 / OxygenOS 9.0.5 My Question or IssueMy phone is connected via bluetooth with my A-Class Mercedes (Model 2019). From November 18 to April 19 I had no problems and was able to c...

Regular

Plan Premium Country Germany Device OnePlus 6 (A6003) Operating System Android 9 / OxygenOS 9.0.5   My Question or Issue My phone is connected via bluetooth with my A-Class Mercedes (M...

Novy

Moderator

6372 Views

18 replies

5 likes

  • 6372 Views
  • 18 replies
  • 5 likes

Login button not working

Every time I hit the login button after entering my information it will change to say 'logging in' but then promptly change back to saying login. I've tried this on two different devices with the same result and uninstalling/reinstalling hasn't helpe...

Casual Listener

Every time I hit the login button after entering my information it will change to say 'logging in' but then promptly change back to saying login. I've tried this on two different devices with the sam...

Liam4eg

Music Fan

8016 Views

7 replies

1 likes

  • 8016 Views
  • 7 replies
  • 1 likes

Superuser Contribution Bug : Android Lock Screen - Cast stops and Spotify plays at phone

Plan PremiumCountry Czech Rep DeviceHonor 10Operating SystemAndroid 10 I am using Cast function to play music at my receiver. All works fine until my android phone gets locked. Once I press Spotifys next button on lock screen, Casted music will stop ...

Regular

Plan Premium Country Czech Rep   Device Honor 10 Operating System Android 10   I am using Cast function to play music at my receiver. All works fine until my android phone gets lo...

Alex

Spotify Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to podcasts with video while using VPN

PlanPremiumCountryUSDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or IssueI am unable to listen to the audio of a podcast if that podcast also has an option video to watch while connected to VPN. Even if I downloaded the audio-only e...

Newbie

Plan Premium Country US Device Google Pixel 4a 5G Operating System Android 11   My Question or Issue I am unable to listen to the audio of a podcast if that podcast also has an option ...

Novy

Moderator

923 Views

1 replies

0 likes

  • 923 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Clock turns off my shuffle mode

PlanFree/PremiumCountry Device(Pixel 2XL, Samsung Galaxy j2)Operating System(Android 7.1.2&6.0.1 respectively) My Question or Issuei am trying to set my alarm on google clock on shuffle keeping my shuffle onstill when it rings the shuffle is off and ...

Newbie

Plan Free/Premium Country   Device (Pixel 2XL, Samsung Galaxy j2) Operating System (Android 7.1.2&6.0.1 respectively)   My Question or Issue i am trying to set my alarm on goo...

Novy

Moderator

1236 Views

5 replies

0 likes

shuffle
shuffle broken
shuffle bug
shuffle issue
  • 1236 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Delete music on SD Card

so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?

Newbie

so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?

CarlosE

Spotify Legend

1079 Views

1 replies

0 likes

  • 1079 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app does not install on Samsung Galaxy A20

Hello,I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Store proposes to download it again.The app never shows o...

Newbie

Hello, I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Stor...

Ivan

Spotify Legend

1954 Views

1 replies

0 likes

  • 1954 Views
  • 1 replies
  • 0 likes

display number of songs in a playlist

PlanPremiumCountryGermanyDevice( Samsung Galaxy)Operating System(Android) My Question or IssueHi, I have a question: After an update it isn´t no longer shown on my mobile phone (android, Samsung) how many songs are in one playlist. This is now only p...

Newbie

Plan Premium Country Germany Device ( Samsung Galaxy) Operating System (Android)   My Question or Issue Hi, I have a question: After an update it isn´t no longer shown on my mobile pho...

TomatoAlley

Newbie

1172 Views

1 replies

4 likes

  • 1172 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify stops playing after 10 minutes on Honor 9 Lite

Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy saving mechanisms. PlanPremium DeviceHonor 9 Lite

Newbie

Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy sav...

CarlosE

Spotify Legend

1512 Views

4 replies

1 likes

  • 1512 Views
  • 4 replies
  • 1 likes

Superuser Contribution Keeps redownloading everytime I open the app

PlanPremiumCountryPhilippinesDeviceGalaxy Note 20 UltraOperating SystemAndroid 11 My Question or IssueAfter the latest update, everytime I open the app, it keeps showing the downloading notification, even though the progress is already at 100%. Now s...

Casual Listener

Plan Premium Country Philippines Device Galaxy Note 20 Ultra Operating System Android 11   My Question or Issue After the latest update, everytime I open the app, it keeps showing the ...

CarlosE

Spotify Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect devices showing "can't play this right now"

My Question or IssueI'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but both are greyed out with message "can't play this right ...

Casual Listener

My Question or Issue I'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but bot...

Ver

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Music lags when display is off - Google pixel

For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle. I have uninstalled and reinstalled the app, deleted cache and stop battery optimization and none of this is working. Please help me!

Newbie

For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle.  I have uninstalled and reinstalled the app, deleted cache and stop battery optim...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution please stop recomme ding music based on music I'm not liking

I am a teacher and I play "this is raffi" for my students. I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to. Is there any way to indicate that I do not want recomendations based on certai...

Newbie

I am a teacher and I play "this is raffi" for my students.  I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to.  Is there any wa...

Ver

Spotify Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Music cuts out when phone lockscreen comes on after being idle

Running into an issue where:1. Plug in headphones and play music2. Set down phone and after 1 minute, the phone screen goes back to screensaver3. Once screen changes, audio cuts out (pause) for a few seconds or until I turn on screen again Please hel...

Visitor

Running into an issue where: 1. Plug in headphones and play music 2. Set down phone and after 1 minute, the phone screen goes back to screensaver 3. Once screen changes, audio cuts out (pause) for...

Alex

Spotify Legend

747 Views

2 replies

2 likes

Android
Your Library
  • 747 Views
  • 2 replies
  • 2 likes

Superuser Contribution How do I listen to ALL songs by an artist?

I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist? Surely this is the most basic of features? - see all songs by an artist. There's some "Th...

Newbie

I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist?   Surely this is the most basic...

Djeraa

Music Fan

2932 Views

2 replies

0 likes

  • 2932 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Using TV as a remote

Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monitor. I'd prefer to be able to control it from the TV rather t...

Casual Listener

  Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monito...

PaulM1c3

Casual Listener

1235 Views

2 replies

0 likes

  • 1235 Views
  • 2 replies
  • 0 likes