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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195278 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195278 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536753 Views

78 replies

3 likes

  • 536753 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440997 Views

565 replies

37 likes

Account
Free
  • 440997 Views
  • 565 replies
  • 37 likes

Solved!!Superuser Contribution Podcasts broken

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssuePodcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On my phone, I'll hit play, the podcast audio will start, but the "now play...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue Podcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On...

Mihail

Spotify Legend

5823 Views

3 replies

0 likes

  • 5823 Views
  • 3 replies
  • 0 likes

Superuser Contribution Grouped Sonos speakers do not re-appear as connect targets after ungrouping (Android/Web, not iOS)

PlanPremiumCountryUSADeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueMy Spotify Android app no longer shows my Sonos speakers as a castable/connect target. From my iPad on the Spotify app, the missing speakers are correctly visible...

Casual Listener

Plan Premium Country USA Device Google Pixel 3 Operating System Android 11   My Question or Issue My Spotify Android app no longer shows my Sonos speakers as a castable/connect target....

CarlosE

Spotify Legend

1576 Views

3 replies

0 likes

  • 1576 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify + Musixmatch

PlanPremiumCountryMexicoDeviceHuawei Y9sOperating SystemAndroid My Question or IssueI can't see the lyrics section on my spotify, specifically on my cellphone and i have the lastest version of it, which is: 8.5.96.936I don't know if i have to wait a ...

Regular

  Plan Premium Country Mexico Device Huawei Y9s Operating System Android   My Question or Issue I can't see the lyrics section on my spotify, specifically on my cellphone and i h...

Novy

Moderator

1416 Views

5 replies

0 likes

  • 1416 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify is downloading music using celluar data even though option is turned off.

I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turned off on my phone. I have a Google pixel phone.

Newbie

I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turn...

Mihail

Spotify Legend

802 Views

2 replies

0 likes

  • 802 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs won't play and Liked Songs not appearing too

PlanPremiumCountryTaiwanDeviceHTC 10Operating SystemAndroid Oreo My Question or IssueOn Spotify mobile, I can no longer play any songs and my entire like songs playlist is completely gone. On desktop the problem doesn't exist. So far, I have done cle...

Music Fan

  Plan Premium Country Taiwan Device HTC 10 Operating System Android Oreo   My Question or Issue On Spotify mobile, I can no longer play any songs and my entire like songs p...

Mihail

Spotify Legend

1731 Views

9 replies

2 likes

  • 1731 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Crashing on all my Devices (PC & Android)

My Question or IssueHey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL my devices (I've tried two computers and an android ...

Casual Listener

My Question or Issue Hey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL...

CarlosE

Spotify Legend

2698 Views

7 replies

0 likes

all
Android
Crash
crashing
multiple devices
PC
Spotify
spotify crashing
Windows 10
  • 2698 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't log in on app

I can't log in on the app. Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in.I have uninstalled the app several times, i reset my phones network settings.I have a good internet...

Visitor

I can't log in on the app.  Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in. I have uninstalled the app several time...

Novy

Moderator

575 Views

1 replies

0 likes

Android App
  • 575 Views
  • 1 replies
  • 0 likes

[Android][Browse] Why is the search function not working

The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours

Visitor

The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours 

373 Views

0 replies

0 likes

Android
Browse
  • 373 Views
  • 0 replies
  • 0 likes

nao consigo ouvir músicas no Spotify

estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas.minhas músicas curtidas não aparecem e minhas outras playlist também não. meu perfil aparece com um nome estranho com números e letras. simplesmente n...

Visitor

estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas. minhas músicas curtidas não aparecem e  minhas outras playlist também não. meu perfil aparec...

Bittencourt

Spotify Star

1970 Views

1 replies

0 likes

  • 1970 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android battery drain

PlanPremiumCountrySwedenDeviceAsus Zenfone 6Operating SystemAndroid 11 My Question or IssueSpotify battery consumption is really abnormal. It's been like this forever on multiple phones and Android versions. I have reinstalled multiple times. My norm...

Casual Listener

Plan Premium Country Sweden Device Asus Zenfone 6 Operating System Android 11   My Question or Issue Spotify battery consumption is really abnormal. It's been like this forever on mult...

Blingblaow

Composer

8537 Views

4 replies

0 likes

Android
battery
bug
consumption
drain
  • 8537 Views
  • 4 replies
  • 0 likes

Spotify won't work on Android Auto wireless

Plan PremiumCountry Ireland Device Oneplus 7tOperating System Android 10 My Question or IssueI just got a new car, Hyundai i20 2021 version, which has wireless Android Auto. Unfortunately Spotify won't work. I can open it and select a track but nothi...

Casual Listener

  Plan Premium Country Ireland   Device Oneplus 7t Operating System Android 10   My Question or Issue I just got a new car, Hyundai i20 2021 version, which has wirele...

mossief1965

Casual Listener

1373 Views

3 replies

0 likes

  • 1373 Views
  • 3 replies
  • 0 likes

cancion no disponible en mi region

Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo reproducir la cancion, en este caso es la cacion de ...

Casual Listener

Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo r...

BerzerkerFox

Casual Listener

4925 Views

2 replies

0 likes

  • 4925 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connnect stopped listing our Onkyo CRN-765

PlanPremiumCountryGermany DeviceSamsung Galaxy S7, Google Pixel 3aOperating SystemAndroid My IssueThe Adroid app on the above listed devices stopped listing our Onkyo CRN-765 in the Spotify Connect devices. In the iOS app it still works as expected.O...

Casual Listener

Plan Premium Country Germany   Device Samsung Galaxy S7, Google Pixel 3a Operating System Android   My Issue The Adroid app on the above listed devices stopped listing our Onkyo ...

apfel_kern

Casual Listener

960 Views

2 replies

0 likes

  • 960 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing Color Gradient in Push Notification

PlanPremiumCountryGermanyDevice(Huawei P10 Lite)Operating System(Android (Version 8.0.0)) My Question or IssueWhy does my Push Notification dosent have the Color Gradient?All of my friends/random people have this color gradient push notification when...

Casual Listener

  Plan Premium Country Germany Device (Huawei P10 Lite) Operating System (Android (Version 8.0.0))   My Question or Issue Why does my Push Notification dosent have the Color Grad...

uk-ajf6_eloe

Casual Listener

1909 Views

6 replies

0 likes

Android 8
colors
Push Notifications
  • 1909 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artists don't appear on my library

CountryGreeceDeviceMoto x4Operating SystemAndroid 9 (Pie) My Question or IssueThe artists I'm following do not appear on my library, they will only appear if I press "Add Artists", choose someone random and press "Done" (and then I just go to unfollo...

Regular

Country Greece Device Moto x4 Operating System Android 9 (Pie)   My Question or Issue The artists I'm following do not appear on my library, they will only appear if I press "Add Artists...

CarlosE

Spotify Legend

1146 Views

3 replies

0 likes

artist
artists
bug
  • 1146 Views
  • 3 replies
  • 0 likes

Superuser Contribution App freezing with music still playing

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueEvery day my screen and notification bar will freeze but the music will still play and the controls will still work. E.g I will be listening to The Weeknd but the screen ...

Casual Listener

Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue Every day my screen and notification bar will freeze but the music will still play and the con...

Mihail

Spotify Legend

1286 Views

3 replies

0 likes

  • 1286 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Spotify access on Samsung, OK on laptop

PlanFreeCountryNZDevice Samsung Galaxy 9Operating SystemWindows 10 My Question or IssueI can login to spotify on my laptop, but not my smartphone, using the same email address and password

Music Fan

Plan Free Country NZ Device  Samsung Galaxy 9 Operating System Windows 10   My Question or Issue I can login to spotify on my laptop, but not my smartphone, using the same email a...

Alex

Spotify Legend

616 Views

1 replies

0 likes

Account
  • 616 Views
  • 1 replies
  • 0 likes

Playlists using up my memory not saving to sd card

PlanPremiumCountry CA Device(iPhone 8, Samsung Galaxy 9, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to get the songs save to my sd card memory and not internal memory. SD has been initialized and wiped several t...

Casual Listener

Plan Premium Country  CA   Device (iPhone 8, Samsung Galaxy 9, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how to get the songs save...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Superuser Contribution Resulting quality of downloaded tracks with WiFi turned on

PlanPremiumCountryRussiaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhen WIFI Streaming is set to Very High and Download is set to Normal (see attachment) what is resulting quality of sound when I am listening to downloaded...

Visitor

Plan Premium Country Russia Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue When WIFI Streaming is set to Very High and Download i...

Alex

Spotify Legend

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

Superuser Contribution music downloaded but not recognized

PlanPremiumCountryU.S.A.Devicesamsung galaxy 9+Operating SystemAndroid My Question or IssueEvery time I leave my home wifi and turn on mobile data, all of my downloaded songs will just all of a sudden appear as undownloaded and become unplayable. onl...

Casual Listener

Plan Premium Country U.S.A. Device samsung galaxy 9+ Operating System Android   My Question or Issue Every time I leave my home wifi and turn on mobile data, all of my downloaded songs...

Ver

Spotify Legend

1129 Views

5 replies

0 likes

  • 1129 Views
  • 5 replies
  • 0 likes