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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5065 Views

0 replies

6 likes

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Problem playing songs on Samsung Galaxy Watch

PlanPremiumCountry CyprusDeviceSamsung Galaxy WatchOperating SystemTizen 4.0.0.1 My Question or Issue Hello,The problem I have is that I downloaded a playlist on my smartwatch so I can listen to it offline while I am at the gym. On the app it shows t...

Casual Listener

Plan Premium Country  Cyprus Device Samsung Galaxy Watch Operating System Tizen 4.0.0.1   My Question or Issue  Hello, The problem I have is that I downloaded a playlist on ...

Fondoom

Visitor

26335 Views

10 replies

16 likes

Android
Galaxy
Music
problem
Samsung
smartwatch
Spotify
watch
  • 26335 Views
  • 10 replies
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Solved!!Superuser Contribution Memory available Galaxy Watch 3

PlanPremiumCountryBrazil DeviceGalaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueHi, I recently bought the Galaxy Watch 3 and I'm still learning how to use and play with it.I installed Spotify on it, but I have a problem downloading mus...

Casual Listener

Plan Premium Country Brazil   Device Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue Hi, I recently bought the Galaxy Watch 3 and I'm still learning how to u...

Novy

Moderator

1786 Views

4 replies

0 likes

Galaxy Watch 3
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Superuser Contribution Android Spotify stops playlist when it runs into local file while playing via Chromecast

PlanPremiumCountryUSADeviceGoogle Pixel 5Operating SystemAndroid 11My Question or IssueI have some playlists that are a mix of local files and non-local files. The local files are on my PC. My Android phone has the playlist downloaded. If I play the ...

Casual Listener

Plan Premium Country USA Device Google Pixel 5 Operating System Android 11 My Question or Issue I have some playlists that are a mix of local files and non-local files. The local files are o...

Eni

Moderator

1175 Views

5 replies

0 likes

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Solved!!Superuser Contribution [Android] Autoplay does not work

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueAutoplay doesn't work on mobile, i already tried reinstalling and made sure i am on the newest version. On desktop it works

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue Autoplay doesn't work on mobile, i already tried reinstalling and m...

Alex

Spotify Legend

615 Views

1 replies

0 likes

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Superuser Contribution Behind the lyrics and Song Identification

I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices like Google nest hub. It takes over the entire screen ...

Visitor

I know a lot of users prefer to include behind the lyrics, but I wish there is an option that will let some users like me to able to disable it! It just doesn't display correctly on other devices lik...

Ver

Spotify Legend

727 Views

1 replies

0 likes

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Superuser Contribution letras

Buen día.El motivo es que no he podido ver la letras de las canciones incluso cuando están disponibles en esa canción,lo digo porque he intentado con 2 cuentas diferentes poniendo la misma canción y en mi cuenta no me aparece.siempre me han dicho que...

Visitor

Buen día. El motivo es que no he podido ver la letras de las canciones incluso cuando están disponibles en esa canción,lo digo porque he intentado con 2 cuentas diferentes poniendo la misma canción ...

Ver

Spotify Legend

1880 Views

6 replies

7 likes

  • 1880 Views
  • 6 replies
  • 7 likes

The song never starts

PlanPremiumCountry DeviceSamsung Galaxy s8+Operating SystemAndroid My Question or IssueI've been trying to use spotify but it doesn't work, when I try to play a song it stays an 0:00, never moves, I have downloaded the songs, tried using other intern...

Newbie

  Plan Premium Country   Device Samsung Galaxy s8+ Operating System Android   My Question or Issue I've been trying to use spotify but it doesn't work, when I try to play a ...

astronaut11

Visitor

506 Views

1 replies

0 likes

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Superuser Contribution [Android][Your Library] Fix Local File Playback on Android Devices

I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine. However, on my Kindle Fire tablet, these same exact songs are unlistenable. The playba...

Music Fan

I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine.   However, on my Kindle Fire...

saucyross

Music Fan

793 Views

2 replies

0 likes

Android
Your Library
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Superuser Contribution Sale que se está reproduciendo pero no sé escucha.

PlanFree/PremiumCountryCastellónDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or IssueHola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, coche, intercomunicador moto) hay veces que sale como que se está reproduciend...

Visitor

Plan Free/Premium Country Castellón Device Xiaomi MI A3 Operating System Android 10   My Question or Issue Hola, cuando conecto Spotify mediante bluetooth a un dispositivo (altavoz, co...

Jeremy

Spotify Legend

2731 Views

1 replies

0 likes

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Superuser Contribution A lot of issues at once

PlanPremiumCountryUSDeviceSamsung Note20 Ultra 5gOperating SystemAndroid 10 My Question or IssueSpotify will continue to play after Bluetooth is disconnectedIt'll preview one song but play the others in the backgroundcontrols don't workwidget doesn't...

Visitor

Plan Premium Country US Device Samsung Note20 Ultra 5g Operating System Android 10   My Question or Issue Spotify will continue to play after Bluetooth is disconnected It'll preview o...

Mihail

Spotify Legend

405 Views

1 replies

0 likes

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Superuser Contribution Player Notification disappears very quick

PlanPremiumCountryRussiaDeviceXiaomi Mi 9TOperating SystemAndroid 10 My Question or IssueI pause a song and the notification disappears in a minute or less. That's very annoying. I used Yandex.Music before Spotify and don't had that issue

Visitor

Plan Premium Country Russia Device Xiaomi Mi 9T Operating System Android 10   My Question or Issue I pause a song and the notification disappears in a minute or less. That's very annoy...

Novy

Moderator

1999 Views

3 replies

0 likes

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Superuser Contribution Remove podcast sections from home screen

i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Screen.

Music Fan

i don’t listen to podcasts and would rather not see them on the Home Screen. Podcasts currently take up two thirds of my Home Screen. Please provide a method for removing podcasts from the Home Scree...

Weedlord666

Music Fan

977 Views

2 replies

1 likes

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Superuser Contribution Local Files Won't Download

Hi, I'm having issues getting local files to play on Spotify on Android. I have Spotify premium, and I have old mp3s on my computer that I imported to a playlist. I have enabled Local Files to play on my Spotify settings, as well as "shown" Spotify t...

Regular

Hi,   I'm having issues getting local files to play on Spotify on Android. I have Spotify premium, and I have old mp3s on my computer that I imported to a playlist. I have enabled Local Files ...

Mihail

Spotify Legend

2279 Views

10 replies

0 likes

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Superuser Contribution Downloads gone

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore.This is extremely frustrating as most of my playlists are downloaded so the amount of data im usin...

Visitor

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore. This is extremely frustrating as most of my p...

Ivan

Spotify Legend

591 Views

1 replies

0 likes

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Superuser Contribution Podcast without video on Andriod not working

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have millions to throw on a single podcaster. Thanks for ...

Newbie

Even if I select the option, that podcast are "audio only" I still see a video everytime when I want to stream the Joe Rogan podcast. w t f Spotify? This app sucks so hard I can't believe they have m...

Novy

Moderator

357 Views

1 replies

0 likes

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Superuser Contribution AVCRP

PlanPremium DuoPaysCanadaDispositifPixel 5Operator systemAndroid 11 Ma question ou mon problèmeI am using TaoTronics headphones and cannot play the previous track.No problem for the next track. The seller asks me if Spotify supports AVCRP and which v...

Visitor

  Plan Premium Duo Pays Canada Dispositif Pixel 5 Operator system Android 11   Ma question ou mon problème I am using TaoTronics headphones and cannot play the previous track. N...

Eni

Moderator

599 Views

1 replies

0 likes

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Spotify fechando sozinho Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S20 PlusOperating System(Android 10 - One UI 2.5) My Question or IssuePessoal, consegui resolver o problema do Spotify fechar sozinho depois de um tempo da seguinte maneira:Habilitando para execução em seg...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy S20 Plus Operating System (Android 10 - One UI 2.5)   My Question or Issue Pessoal, consegui resolver o problema do Spotify fechar soz...

17076 Views

0 replies

0 likes

Android
fechando
fechar
parar
travando
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Superuser Contribution Songs keep redownloading in downloaded playlists

This is already the 3rd device (OnePlus 8T) in the past year I'm experiencing this on. I download a playlist, only for it to keep redownloading some songs every single time I open the app, it became so unbearably annoying that I am considering ditchi...

Visitor

This is already the 3rd device (OnePlus 8T) in the past year I'm experiencing this on. I download a playlist, only for it to keep redownloading some songs every single time I open the app, it became ...

Peter

Spotify Legend

2711 Views

5 replies

2 likes

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Solved!!Superuser Contribution Import files from android to pc

So, the problem, or rather the question, is it possible to import music back from android to PC?It was so, I decided to reinstall Windows and format the disk. After I downloaded spotify to my computer, I realized that my imported tracks were gone (yo...

Casual Listener

So, the problem, or rather the question, is it possible to import music back from android to PC? It was so, I decided to reinstall Windows and format the disk. After I downloaded spotify to my compu...

Jeremy

Spotify Legend

2081 Views

1 replies

0 likes

  • 2081 Views
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