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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114692 Views

26 replies

4 likes

  • 114692 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230533 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230533 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589719 Views

79 replies

3 likes

  • 589719 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484631 Views

580 replies

42 likes

Account
Free
  • 484631 Views
  • 580 replies
  • 42 likes

Samsung galaxy s5 can't find Spotify

Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?

Casual Listener

Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?

MattSuda

Spotify Star

1404 Views

3 replies

1 likes

  • 1404 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lyrics problem

PlanPremium dúoCountry Chile DeviceHuawei p30 liteOperating SystemAndroid My Question or IssueHace un tiempo, cambié de Spotify free a un plan premium para universitarios. Luego de cambiarlo a un plan Spotify dúo, las letras de las canciones dejaron ...

Casual Listener

Plan Premium dúo Country Chile   Device Huawei p30 lite Operating System Android   My Question or Issue Hace un tiempo, cambié de Spotify free a un plan premium para universitar...

Mihail

Spotify Legend

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after Lockscreen

PlanPremiumCountryGermanyDeviceHuawai VTR-L09Operating SystemEMUI 9.1.0.275 (Android 9) My Question or IssueSince the last update on 09.02.2021 Spotfiy stops 10 sec after the Lockscreen is actived. Before there were no issues. Huawai had no Update in...

Regular

  Plan Premium Country Germany Device Huawai VTR-L09 Operating System EMUI 9.1.0.275 (Android 9)   My Question or Issue Since the last update on 09.02.2021 Spotfiy stops 10 sec a...

Ivan

Spotify Legend

3424 Views

19 replies

1 likes

  • 3424 Views
  • 19 replies
  • 1 likes

Wifi connection fail

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroid v10 My Question or IssueMy Spotify app won't "connect" with WiFi, only mobile data. I've tried different WiFi providers but it doesn't matter.I've tried all the regular "soluti...

Newbie

Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android v10   My Question or Issue My Spotify app won't "connect" with WiFi, only mobile data. I've tried diff...

AyuTheHuman

Composer

704 Views

1 replies

1 likes

  • 704 Views
  • 1 replies
  • 1 likes

Add to queue like IOS?

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue is there any way to change the add to queue option to the way it is on IOS version of the app? if not is there any plans to change it any time soon?

Regular

Plan Premium Country  UK Device Samsung Galaxy 9   My Question or Issue  is there any way to change the add to queue option to the way it is on IOS version of the app?   ...

Ibral

Casual Listener

7713 Views

4 replies

12 likes

  • 7713 Views
  • 4 replies
  • 12 likes

Solved!!Superuser Contribution Any changes I make to a playlist while offline just get changed back when I connect back online

I'm using premium Spotify in North Macedonia.When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing and deleting online as well. This has happened multipl...

Newbie

I'm using premium Spotify in North Macedonia. When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing a...

Novy

Moderator

1136 Views

1 replies

0 likes

  • 1136 Views
  • 1 replies
  • 0 likes

Solved!! Issue: filter doesn't work

PlanPremiumCountryRussiaDeviceOnePlus 6TOperating SystemAndroid 10.3.8App Version8.6.2.774 My Question or IssueI can't press the Filters button in Android app.

Casual Listener

  Plan Premium Country Russia Device OnePlus 6T Operating System Android 10.3.8 App Version 8.6.2.774   My Question or Issue I can't press the Filters button in Android app.

vitalikd

Casual Listener

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

App download abroad

Hi there,I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy the music here. Last week my phone died, and I bought a n...

Newbie

Hi there, I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy th...

MattSuda

Spotify Star

1305 Views

2 replies

0 likes

  • 1305 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Wrapped 2020 not opening

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of Spotify top artists and songs, they are not my top songs or artists.I'...

Casual Listener

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of...

Mihail

Spotify Legend

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Superuser Contribution plays 1 second of songs on Sony Xperia XZ3

PlanPremiumCountrySwedenDeviceSony Xperia XZ3Operating SystemAndroid 10) My Question or IssueSpotofy won't play more than 1 second of every song. I have tried a clean install according to the guide here on the forum, didn't help. I have also tried fr...

Newbie

Plan Premium Country Sweden Device Sony Xperia XZ3 Operating System Android 10)   My Question or Issue Spotofy won't play more than 1 second of every song. I have tried a clean install...

Ver

Spotify Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugs

PlanPremiumCountryUSADeviceNote 20 Ultra Operating System ANDROID 11 My Question or IssueHas anyone else experienced soooo many bugs throughout the life of Spotify? Example in your home Network if your using Spotify in one room casting from your phon...

Regular

Plan Premium Country USA Device Note 20 Ultra  Operating System  ANDROID 11   My Question or Issue Has anyone else experienced soooo many bugs throughout the life of Spotify?...

Jeremy

Spotify Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Downloading

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A11 2020Operating SystemAndroid My Question or IssueI Have one or more sonhs that will not download to listen to offline? How do I fix this. Below is the song. Somebody Like That by Tenille Arts202...

Casual Listener

  Plan Premium Country United Kingdom Device Samsung Galaxy A11 2020 Operating System Android   My Question or Issue I Have one or more sonhs that will not download to listen to ...

Mihail

Spotify Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android changes volume of Spotify on PC when Spotify is fully closed on Android

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhile I can get around it in my volume settings, for now, using the volume switches while on my Android automatically changes the volume of my Spotify when it...

Newbie

  Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android 10  My Question or Issue While I can get around it in my volume settings, for now, using the volume s...

Jeremy

Spotify Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automatically Download Podcasts

When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi?I am being forced to look at Spotify, which I love for my music by the way, for my pod...

Newbie

When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi? I am being forced to look at Spot...

Ver

Spotify Legend

4407 Views

2 replies

43 likes

  • 4407 Views
  • 2 replies
  • 43 likes

Queue disappears

PlanPremiumDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI don't quite understand how the queue is supposed to work. Essentially, I expected to work like a playlist, where I can see all songs in the queue, and switch between the...

Newbie

  Plan Premium Device Google Pixel 3a Operating System Android 11   My Question or Issue I don't quite understand how the queue is supposed to work.   Essentially, I expecte...

AyuTheHuman

Composer

817 Views

1 replies

1 likes

Android
queue
  • 817 Views
  • 1 replies
  • 1 likes

[Android] New UI promised on iOS Anniversary

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spotify.

Newbie

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spot...

301 Views

0 replies

0 likes

Android
  • 301 Views
  • 0 replies
  • 0 likes

Superuser Contribution High data usage for already downloaded content.

PlanPremiumCountryUKDeviceSamsung note10+Operating SystemAndroid Oreo My Question or IssueMy phone has started using very high quantities of data to play tracks that are already downloaded.I've done a clean install and the issue still persists. Mostl...

Gig Goer

  Plan Premium Country UK Device Samsung note10+ Operating System Android Oreo   My Question or Issue My phone has started using very high quantities of data to play tracks ...

Ver

Spotify Legend

2226 Views

11 replies

0 likes

car mode
  • 2226 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Spotify seriously playing up

PlanPremiumCountryUKDeviceMotorla E4 plusOperating SystemAndroid My Question or IssueMy Spotify used to work perfectly then it just decided to start playing up and causing problems. These problems consist of: Not playing any of the songs that I selec...

Casual Listener

Plan Premium Country UK Device Motorla E4 plus Operating System Android   My Question or Issue My Spotify used to work perfectly then it just decided to start playing up and causing pr...

Alex

Spotify Legend

1089 Views

3 replies

0 likes

  • 1089 Views
  • 3 replies
  • 0 likes