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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6959 Views

0 replies

7 likes

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Sleep Timer - Timer reset to default by Podcast Ads

Plan:Premium Device:Samsung Galaxy S10 Operating System:Mobile My Question or Issue:Every time I set a sleep timer while listening to a podcast, as soon as an ad plays the sleep timer is reset to it's default setting (no timer). So when I want to fal...

Visitor

Plan: Premium   Device: Samsung Galaxy S10   Operating System: Mobile   My Question or Issue: Every time I set a sleep timer while listening to a podcast, as soon as an ad pl...

1817 Views

0 replies

1 likes

continiue from last listened song
sleep
Sleep mode
Sleep Timer
sleep timer error
timer error
  • 1817 Views
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I found a bug

PlanFreeCountryIndiaDevice(Redmi Note 7 pro) My Question or IssueHi Spotify Team,I am going through login procedure in my android spotify app and after that when I logged in successfully. I wonder and tap on the settings icon to check my profile deta...

Visitor

Plan Free Country India Device (Redmi Note 7 pro)   My Question or Issue Hi Spotify Team, I am going through login procedure in my android spotify app and after that when I logged in su...

Billy-J

Spotify Star

521 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify se me silencia, pero no se pausa

PlanPremiumCountryArgentinaDeviceMotorola Moto e5 playOperating System Android Oreo (8.1.0) My Question or IssueHola, mí nombre es Tomás, y soy nuevo escribiendo aquí. Vengo acá por qué tengo un problema con mí spotify (premium) en mí celular Motorol...

Visitor

Plan Premium Country Argentina Device Motorola Moto e5 play Operating System  Android Oreo (8.1.0)   My Question or Issue Hola, mí nombre es Tomás, y soy nuevo escribiendo aq...

Imgeorge_

Casual Listener

8999 Views

17 replies

4 likes

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  • 17 replies
  • 4 likes

Number of times a song has been played?

PlanPremiumCountry DeviceMotorola G6 plusOperating System(Android 9) My Question or Issuehow can you see the number of times a song has been played?

Visitor

Plan Premium Country   Device Motorola G6 plus Operating System (Android 9)   My Question or Issue how can you see the number of times a song has been played?

Billy-J

Spotify Star

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Spotify logged into wrong facebook account on my mobile

PlanPremiumCountrySouth AfricaDeviceHuawei p9 liteOperating SystemAndroid Oreo My Question or IssueI unlinked my Spotify account from Facebook,disconnected is everywhere,logged out on all my devices.Removed it and Facebook from my mobile but still wh...

Visitor

  Plan Premium Country South Africa Device Huawei p9 lite Operating System Android Oreo   My Question or Issue I unlinked my Spotify account from Facebook,disconnected is ev...

354 Views

0 replies

0 likes

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Premium works on PC and Ipad, but not on Android

PlanPremium DuoCountryPortugalDeviceHuawei P30 and Huawei P30 ProOperating SystemAndroid 10 My Question or IssueJust subscribed to Spotify Premium from GPM to move away from the Huawei/Google mess. I'm getting premium features on my PC and Ipad, but ...

Visitor

Plan Premium Duo Country Portugal Device Huawei P30 and Huawei P30 Pro Operating System Android 10   My Question or Issue Just subscribed to Spotify Premium from GPM to move away from ...

276 Views

0 replies

0 likes

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Certain songs are not playing in my library

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A51 My Question or IssueCertain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all platforms, and clearing cache.

Casual Listener

Plan Premium Country United States Device Samsung Galaxy A51   My Question or Issue Certain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all p...

AlyssaA93

Casual Listener

439 Views

2 replies

0 likes

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Can't view queue

PlanStudent premiumCountryNew ZealandDeviceOppo Find X2 LiteOperating SystemAndroid 10My Question or IssueI cannot press the queue button on my spotify mobile, the button is there on the bottom right corner but it's grey and doesn't do anything when ...

Visitor

Plan Student premium Country New Zealand Device Oppo Find X2 Lite Operating System Android 10 My Question or Issue I cannot press the queue button on my spotify mobile, the button is there o...

592 Views

0 replies

0 likes

Android
Android 10
Mobile
queue
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New problems everyday with Spotify

Almost everyday it's something new. First not being able to click on an artist list of songs or albums. I know I'm not the only one with that problem. Gave all of my operating information to Spotify. They basically gave me the run around. Telling me ...

Casual Listener

  Almost everyday it's something new. First not being able to click on an artist list of songs or albums. I know I'm not the only one with that problem. Gave all of my operating information to ...

345 Views

0 replies

0 likes

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Superuser Contribution Podcasts glitching

PlanPremiumCountry Device(Android phone)Operating System My Question or IssueMy podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every single one, even if it's downloaded my phone. only other question I found like t...

Casual Listener

Plan Premium Country   Device (Android phone) Operating System   My Question or Issue My podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every s...

_niko81_

Visitor

10259 Views

11 replies

5 likes

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  • 11 replies
  • 5 likes

I cant download android app of google play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nico

Community Legend

594 Views

1 replies

0 likes

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  • 1 replies
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Weird notification bar color when using dark mode

PlanFreeCountryThailandDeviceVivo S1 ProOperating SystemAndroid 10 My Question or IssueI am getting a very weird notification bar color when using dark mode on my Vivo S1 Pro. The first picture shows notification bar in dark mode.The second picture s...

Casual Listener

  Plan Free Country Thailand Device Vivo S1 Pro Operating System Android 10   My Question or Issue I am getting a very weird notification bar color when using dark mode on my Viv...

713 Views

0 replies

0 likes

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Local Files not available on Android.

(I'll try to explain the best I can but I'm french and I might make some mistakes)So, I've seen this issue many, many times in many, many different topics, and yet no solutions.My problem is that I can't synchronize local files from my computer to my...

Visitor

(I'll try to explain the best I can but I'm french and I might make some mistakes) So, I've seen this issue many, many times in many, many different topics, and yet no solutions. My problem is that...

Crazy-Maisy

Roadie

485 Views

1 replies

0 likes

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Mi spotify no detecta conexion red movil/wifi en solo uno de mis dispositivos

Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas.PlanPremium DuoCountryMexicoDevice(Huawei P30 Lite)Operating System(Android 10) My ...

Visitor

Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas. Plan Premium Duo Country Me...

412 Views

0 replies

0 likes

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Search

Plan: PremiumCountry: Philippines Device: Huawei Nova3iOperating System: Android Pie My Question or IssueCannot search any song today, app is updated.

Casual Listener

Plan: Premium Country: Philippines  Device: Huawei Nova3i Operating System: Android Pie   My Question or Issue Cannot search any song today, app is updated. 

Billy-J

Spotify Star

452 Views

3 replies

2 likes

  • 452 Views
  • 3 replies
  • 2 likes

Solved!! Cant login "you're offline"

PlanFreeCountryIsraelDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueI cannot login to Spotify. Always get the message "You're offline. Check your connection and try again"I did a clean install with no help

Casual Listener

Plan Free Country Israel Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue I cannot login to Spotify. Always get the message "You're offline. Check your connection...

shacha

Casual Listener

880 Views

2 replies

0 likes

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Artist is blocked even after unblocking

PlanPremiumCountryCzech RepublicDeviceXiaomi Mi 9SEOperating SystemAndroid My Question or IssueHello. I accidentaly clicked "Don't play this" on The Weeknd and I am **bleep**. When I press "Allow to play this" on the phone, sometimes I can play his s...

Newbie

Plan Premium Country Czech Republic Device Xiaomi Mi 9SE Operating System Android   My Question or Issue Hello.   I accidentaly clicked "Don't play this" on The Weeknd and I am ...

AdamDamon

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
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the shuffle play button is missing

PlanFreeCountrySingaporeDeviceXiaomi RedmiOperating SystemAndroid My Question or IssueMy shuffle button is completely missing

Visitor

  Plan Free Country Singapore Device Xiaomi Redmi Operating System Android   My Question or Issue My shuffle button is completely missing

498 Views

0 replies

1 likes

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Solved!! Cannot login - you are offline

PlanFreeCountry DeviceSamsung Galaxy a7Operating SystemAndroid 10 My Question or IssueI keep getting error while trying to login "you are offline"I have tried the workaround indicated in the community solution - reinstall app- eliminate the pwd from ...

Casual Listener

Plan Free Country     Device Samsung Galaxy a7 Operating System Android 10       My Question or Issue I keep getting error while trying to login "you are offline...

DanielXX04

Casual Listener

1026 Views

2 replies

0 likes

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Hide Song option missing [August 2020]

PlanPremiumDeviceSamsung A70Operating SystemAndroid 10Spotify Version8.5.71.723 My Question or IssueI briefly didn't have a premium account but now that I'm back, the Hide Song option from the context menu is gone. Not sure if there was an update in ...

Casual Listener

Plan Premium Device Samsung A70 Operating System Android 10 Spotify Version 8.5.71.723   My Question or Issue I briefly didn't have a premium account but now that I'm back, the Hide So...

tronick

Casual Listener

1634 Views

2 replies

2 likes

  • 1634 Views
  • 2 replies
  • 2 likes