Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
119144 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
240339 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
601408 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493650 Views
581 replies
42 likes
PlanPremiumCountryUSADeviceMoto G PowerOperating System(Windows 10) My Question or IssueHello, I can't get my local files to sync to my phone. Previously, I had a Moto G5+ for years and never had any issues with doing the usual download on PC and the...
Plan Premium Country USA Device Moto G Power Operating System (Windows 10) My Question or Issue Hello, I can't get my local files to sync to my phone. Previously, I had a Moto G5+ fo...
Spotify Legend
1061 Views
3 replies
0 likes
PlanPremiumCountryRussiaDeviceSamusng A8Operating SystemAndroid 10 My Question or IssueI click on "like", and nothing changes. Nothing happens. If I try to remove a song from "liked" playlist, it asks me for confirmation, but nothing changes when I c...
Plan Premium Country Russia Device Samusng A8 Operating System Android 10 My Question or Issue I click on "like", and nothing changes. Nothing happens. If I try to remove a song from...
Spotify Legend
618 Views
1 replies
0 likes
I would love to see the Android SD card bug fixed! It's a known bug that happens when the user stores their spotify downloads on an sd card. it causes the app to return an error message stating "go online to see menu" when attempting to view artist o...
I would love to see the Android SD card bug fixed! It's a known bug that happens when the user stores their spotify downloads on an sd card. it causes the app to return an error message stating "go o...
Music Fan
1043 Views
2 replies
0 likes
PlanFree/Premium DeviceOnePlus 6 Operating SystemAndroid Oreo My Question or IssueI was making a christmas playlist & I listened to one of the songs in this album(check the image attached) back in December and now for some reason this album keeps sho...
Plan Free/Premium Device OnePlus 6 Operating System Android Oreo My Question or Issue I was making a christmas playlist & I listened to one of the songs in thi...
Moderator
1318 Views
5 replies
0 likes
PlanPremium CountryArgentina DeviceMotorola One ActionOperating SystemAndroid 10 My Question or IssueLyrics won't show on my phone (They appear on the desktop app). I tried a clean install, as you suggested, but it did not work. I also created anothe...
Plan Premium Country Argentina Device Motorola One Action Operating System Android 10 My Question or Issue Lyrics won't show on my phone (They appear on the desktop a...
Moderator
1156 Views
3 replies
1 likes
PlanPremiumCountryUKDeviceHuawei P9 PlusOperating SystemAndroid My Question or IssueSpotify will just "hang" when searching, the screen flashes without content loading.When a song is playing, randomly it can't be stopped and the only way to stop it i...
Plan Premium Country UK Device Huawei P9 Plus Operating System Android My Question or Issue Spotify will just "hang" when searching, the screen flashes without content loading. Whe...
Spotify Legend
6630 Views
16 replies
4 likes
Mí aplicación de android no reproduce la música
Mí aplicación de android no reproduce la música
263 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, I have an Spotify Premium account and it is working pretty fine. I bought I while a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi ther...
Spotify Legend
610 Views
1 replies
0 likes
Hello I have got a problem with streaming spotify on my HTR 4067 Yamaha reciever. So I got premium acc. Try it on Android devices (and NB and PC also). I try everything on forum here (hope so) DHCP on/off, got actual FW, restart, rename AV without sp...
Hello I have got a problem with streaming spotify on my HTR 4067 Yamaha reciever. So I got premium acc. Try it on Android devices (and NB and PC also). I try everything on forum here (hope s...
Moderator
1056 Views
3 replies
0 likes
PlanPremiumCountry DeviceOne Plus 6Operating SystemAndroid 9 My Question or IssueWhenever I am playing a song in the background, and play a video on another app like Twitter or Reddit, Spotify closes and it disappear from the notification. And when i...
Plan Premium Country Device One Plus 6 Operating System Android 9 My Question or Issue Whenever I am playing a song in the background, and play a video on another app li...
Spotify Legend
4602 Views
3 replies
2 likes
My Question or IssueUsed to be a function to play a radio based on music from a Playlist. I can't find the function anywhere, please help
My Question or Issue Used to be a function to play a radio based on music from a Playlist. I can't find the function anywhere, please help
Spotify Legend
715 Views
2 replies
0 likes
PlanPremium FamilyCountryIrelandDeviceSamsung Galaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueIn offline mode songs will not play despite following all instructions, downloading from WiFi whilst disconnected from phone, playing in sta...
Plan Premium Family Country Ireland Device Samsung Galaxy Watch 3 Operating System Tizen 5.5.0.1 My Question or Issue In offline mode songs will not play despite following al...
Newbie
3406 Views
4 replies
2 likes
PlanPremiumCountryVietnamDeviceSamsung A51Operating SystemOne UI 3 android 11 My Question or IssueSince updating to the one ui 3, I can not sync my local files between my pc and my phone. I've followed all the instructions in the local files syncing ...
Plan Premium Country Vietnam Device Samsung A51 Operating System One UI 3 android 11 My Question or Issue Since updating to the one ui 3, I can not sync my local files between my pc ...
Spotify Legend
2273 Views
11 replies
0 likes
PlanFamily PremiumCountrySwedenDeviceAllwinner T3 P3Operating SystemAndroid 6.0.1 My Question or IssueHi, when i try to login on the spotify app on my tablet it says "you are currently offline, go online to connect to spotify". Every other internet n...
Plan Family Premium Country Sweden Device Allwinner T3 P3 Operating System Android 6.0.1 My Question or Issue Hi, when i try to login on the spotify app on my tablet it says "you are...
Spotify Legend
1276 Views
5 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 10Operating SystemAndroid 11 My Question or IssueI know there is a licensing negotiations going on right now between Spotify and kakao M for alot of kpop artists. All the songs were just grayed out be...
Plan Premium Country Canada Device Samsung Galaxy Note 10 Operating System Android 11 My Question or Issue I know there is a licensing negotiations going on right now between Spotify...
Regular
1148 Views
4 replies
0 likes
Okay so I made a playlist of my liked songs so that i could share it amongst my music friends who are trying to discover new things. Im a big music nerd so this playlist I've made is like 10,000 strong. I've been told before that there is no limit to...
Okay so I made a playlist of my liked songs so that i could share it amongst my music friends who are trying to discover new things. Im a big music nerd so this playlist I've made is like 10,000 stro...
Moderator
1086 Views
3 replies
0 likes
Like the title says, my app doesn't seem to have to 'Local Files' tab in the settings. I tried logging out and in and reinstalling the app, nothing seems to work. Any help would be appreciated! PlanPremiumCountryIndonesiaDeviceRedmi K20Operating Syst...
Like the title says, my app doesn't seem to have to 'Local Files' tab in the settings. I tried logging out and in and reinstalling the app, nothing seems to work. Any help would be appreciated! &nbs...
Community Legend
610 Views
1 replies
0 likes
Hi, I set up the Google alarm to play a Playlist, but it always start playing the same song (the first item of the Playlist) According to a support chat rapresentative Google app always start from the first song, can't play a random song. I would lik...
Hi, I set up the Google alarm to play a Playlist, but it always start playing the same song (the first item of the Playlist) According to a support chat rapresentative Google...
Spotify Legend
37573 Views
8 replies
9 likes
PlanPremiumCountryUnited States DeviceGoogle Pixel 3aOperating SystemAndroid 11Spotify Version8.6.4.971 My Question or IssueApp consistently crashes when trying to add an album to the queue in offline mode.Steps to Reproduce1. Have an album downloade...
Plan Premium Country United States Device Google Pixel 3a Operating System Android 11 Spotify Version 8.6.4.971 My Question or Issue App consistently crashes when trying to...
Spotify Legend
1034 Views
2 replies
1 likes
PlanFreeCountryRomaniaDeviceMotorola G6 PlayOperating SystemAndroid 9My Question or IssueSometimes they work sometimes they don't, the cast controls are an absolute mystery for me. Most of the times they don't show up, force stoping the app works but...
Plan Free Country Romania Device Motorola G6 Play Operating System Android 9 My Question or Issue Sometimes they work sometimes they don't, the cast controls are an absolute mystery for me. ...
Spotify Legend
5882 Views
9 replies
0 likes
