Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
373198 Views
540 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryIndiaDeviceOppo Realme 2 ProOperating SystemAndroid 10My Question or Issue:HelloI am a spotify user and just bought the premium version. After using it for some time, i noticed that the lyrics were not appearing under the song's wal...
Plan Premium Country India Device Oppo Realme 2 Pro Operating System Android 10 My Question or Issue: Hello I am a spotify user and just bought the premium version. After using it for some ...
Spotify Legend
909 Views
1 replies
2 likes
Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.
Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.
Moderator
762 Views
1 replies
1 likes
When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.
When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.
Spotify Legend
465 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 + Android Auto (for phone screens) My Question or IssueFrom last update skipping tracks using bluetooth controller stopped working when Android Auto is running. Still working w...
Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 11 + Android Auto (for phone screens) My Question or Issue From last update skipping tracks usin...
Casual Listener
2210 Views
8 replies
7 likes
PlanPremiumCountryUSDeviceGalaxy s8Operating SystemAndroid My car is a Civic 2013 My Question or IssueFor the past few months I haven't been able to skip songs on Spotify through my car controls, when using android auto. apple music works, though. I ...
Plan Premium Country US Device Galaxy s8 Operating System Android My car is a Civic 2013 My Question or Issue For the past few months I haven't been able to skip songs on Sp...
Moderator
2930 Views
1 replies
0 likes
On Android 11, music player is taking my system accent color, instead Spotify's background color.
On Android 11, music player is taking my system accent color, instead Spotify's background color.
658 Views
0 replies
1 likes
My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. Is there any way to tell the Spotify app (or my pho...
My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. ...
Spotify Legend
593 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueWhen using Spotify with Android 11, after a while bluetooth audio begins to stutter. Any energy optimizations for spotify are disabled. As soon as i turn on ...
Plan Premium Country Germany Device Google Pixel 3a Operating System Android 11 My Question or Issue When using Spotify with Android 11, after a while bluetooth audio begins to stutt...
Moderator
1723 Views
4 replies
3 likes
When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.
When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.
Moderator
688 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceInfinix Smart 2Operating SystemAndroid 9 My Question or IssueSpotify full-length URLs (open.spotify.com) and spoti.fi URLs are leading to app.adjust.com error page unless Spotify app is installed on the device. Is this a kno...
Plan Free Country India Device Infinix Smart 2 Operating System Android 9 My Question or Issue Spotify full-length URLs (open.spotify.com) and spoti.fi URLs are leading to app.adjust...
Newbie
7801 Views
13 replies
2 likes
PlanPremiumCountryUSADeviceSAMSUNG GALAXY NOTE 20 ULTRAOperating SystemAndroid Version 11, One UI ver. 3 My Question or IssueI switched back to Spotify Premium strictly for the JRE podcast, I use a different player for all my other podcasts without i...
Plan Premium Country USA Device SAMSUNG GALAXY NOTE 20 ULTRA Operating System Android Version 11, One UI ver. 3 My Question or Issue I switched back to Spotify Premium strictly for t...
Spotify Legend
3982 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung (A70, S9+, Tab S7+)Operating SystemAndroid 10 My Question or IssueI just learned yesterday from a friend that Spotify has lyrics for some if not for most of the songs. When I've tried it with the same song, ...
Plan Premium Country Philippines Device Samsung (A70, S9+, Tab S7+) Operating System Android 10 My Question or Issue I just learned yesterday from a friend that Spotify has lyr...
Casual Listener
982 Views
6 replies
0 likes
Dear Spotify,I would like to declaire a complaint considering mainly Spotify for Android.At first, to give a clear understanding, I enumerate the main details:Device: Samsung S8 (SM-950F, basically European model)Android Version: 9.0 PieSpotify appli...
Dear Spotify, I would like to declaire a complaint considering mainly Spotify for Android. At first, to give a clear understanding, I enumerate the main details: Device: Samsung S8 (SM-950F, basic...
445 Views
0 replies
0 likes
CountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI dont get messanges for new albums and other stuff. At the settings all are on and i try to set them o...
Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I dont get messanges for n...
Casual Listener
607 Views
2 replies
0 likes
Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluetooth ie Pandora and youtube. Spotify functions without is...
Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluet...
Spotify Legend
7752 Views
7 replies
21 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
1290 Views
3 replies
1 likes
Bonjour,J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notification elle est toujour présente avec la pochette de l'a...
Bonjour, J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notific...
Spotify Legend
3590 Views
3 replies
0 likes
Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc... Any suggestions?
Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc... ...
Casual Listener
5524 Views
3 replies
0 likes
PlanPremiumCountry DeviceUlefone armour 6eOperating SystemAndroid My Question or IssueHi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine for a week or so but then when I tried to click on the top left corner of the songs...
Plan Premium Country Device Ulefone armour 6e Operating System Android My Question or Issue Hi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine fo...
Casual Listener
2230 Views
6 replies
2 likes
PlanPremiumCountryChileDevice(Xiaomi Poco F2 Pro)Operating System(Android 11) My Question or IssueI have spotify for many years my account is old, I realized that lirycs is only available in moderately new accounts, how is it possible wie they do not...
Plan Premium Country Chile Device (Xiaomi Poco F2 Pro) Operating System (Android 11) My Question or Issue I have spotify for many years my account is old, I realized that lirycs is o...
Spotify Legend
663 Views
1 replies
0 likes
