Android App keeps closing itself.

[xc2zd3ajhmyc3gi]

Plan

Premium

Country

Device

One Plus 6

Operating System

Android 9 

My Question or Issue

Whenever I am playing a song in the background, and play a video on another app like Twitter or Reddit, Spotify closes and it disappear from the notification. And when it would normally play automatically, I have to go to app and open it all over again. 

I have all settings that would cause this ruled out. I reinstalled the app and it's still happening!

[Petya]

Hey @xc2zd3ajhmyc3gi 

Thanks for notifying us about this!

Please follow the steps in this post in the exact same order as given there and let us know what happens.

We're here for you 🙂

[Robjr517]

I'm having the same problem with my lg stylo 6. I've tried all the supposed "fixes" and still happening. Basically I can't use the app, you would think this would be fixed by now. 

[Alex]

Hey there @Robjr517,

Thanks for reaching out about this in the Community!

Can you let us know what troubleshooting you've done so far, so that we can offer more relevant advice?

Cheers.