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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842922 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842922 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14370 Views
  • 1 replies
  • 0 likes
  • 14370 Views
  • 1 replies
  • 0 likes

Help Sorting in a Playlist

PlanFreeCountryUSADeviceMotorola Moto E4Operating SystemAndroid NougatSpotify App Version8.5.29.828 My Question or IssueI am unable to sort songs in a playlist. Per the instructions in the Sort and Filter help page, I should be able to sort songs in ...

  • Casual Listener
  • Plan Free Country USA Device Motorola Moto E4 Operating System Android  Nougat Spotify App Version 8.5.29.828   My Question or Issue I am unable to sort songs in a playlist. Pe...
  • Loxer
  • Spotify Star
  • 1037 Views
  • 3 replies
  • 0 likes
  • 1037 Views
  • 3 replies
  • 0 likes

Spotify randomly pauses and resumes on its own.

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie   My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...
  • melee1313
  • Casual Listener
  • 1914 Views
  • 2 replies
  • 4 likes
  • 1914 Views
  • 2 replies
  • 4 likes

Dislike missing from Daily Mix

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe ability to dislike songs in the daily mix playlist is mostly missing. Most of the time th...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The ability ...
  • Dorfer52
  • Regular
  • 1548 Views
  • 6 replies
  • 3 likes
  • 1548 Views
  • 6 replies
  • 3 likes

App froze after pressing the more menu on a track

PlanFree CountryIndonesia Device(Xiaomi Redmi 6A) Operating System(Android Pie.) My Question or IssueI've been using the app since 2017, but i got to actively use it as of June 2019. Pressing the "More" menu on a playlist or a track always went great...

  • Casual Listener
  • Plan Free   Country Indonesia   Device (Xiaomi Redmi 6A)   Operating System (Android Pie.)   My Question or Issue I've been using the app since 2017, but i got to act...
  • Luan
  • Spotify Star
  • 355 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    tracks
  • 355 Views
  • 3 replies
  • 0 likes

Randomly stops

For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket. At first I thought maybe my bluetooth headphones were broken but it works perfectly so long as my screen is on then it stops. It likes to pause r...

  • Casual Listener
  • For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket.    At first I thought maybe my bluetooth headphones were broken but it works perfe...
  • ClaudioAlves
  • Casual Listener
  • 441 Views
  • 2 replies
  • 2 likes
  • 441 Views
  • 2 replies
  • 2 likes

Solved!! how to jump to a middle of a track ??

how to jump to a middle of a track ?? where is the slider to move to a middle of a track ? how to pause the track ??? (yes, i can do that from my phones) PlanPremiumCountry Devicesamsung a40Operating Systemand9

  • Music Fan
  • how to jump to a middle of a track ??   where is the slider to move to a middle of a track ? how to pause the track ??? (yes, i can do that from my phones)       Plan Premi...
  • Luan
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Playlist order

PlanPremiumCountryAustraliaDeviceSamsung A20Operating SystemAndroid Oreo My Question or IssueI have noticed recently that the look of the lists of playlists in the Android app has changed. It looks bigger and less aesthetically pleasing. About the sa...

  • Music Fan
  • Plan Premium Country Australia Device Samsung A20 Operating System Android Oreo   My Question or Issue I have noticed recently that the look of the lists of playlists in the Andro...
  • osornios
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Songs stop playing when phone screen locks

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhile playing songs on my phone, as soon as the screen times out - and locks (screen goes dark) - the song stops playing. Then I have to wake up the screen/pho...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue While playing songs on my phone, as soon as the screen times out - and locks (scree...
  • osornios
  • Spotify Star
  • 5436 Views
  • 1 replies
  • 3 likes
  • Android
    controls
    Galaxy S10
    Lock Screen Issues
    Samsung
    screen lock
    songs stop
  • 5436 Views
  • 1 replies
  • 3 likes

Song stops playing after 10 seconds

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueSongs stop playing after 10 seconds. This seems to be random which songs play normally and which only play for 10 seconds. I logged out and logged back in, resta...

  • Newbie
  • Plan Premium Country USA Device Google Pixel 3a Operating System Android 10   My Question or Issue Songs stop playing after 10 seconds. This seems to be random which songs play normall...
  • osornios
  • Spotify Star
  • 1185 Views
  • 1 replies
  • 0 likes
  • 1185 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not seeing any artists discography on my samsung A50 as of pm 28/10/2019

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • jumptolibc
  • Casual Listener
  • 620 Views
  • 4 replies
  • 0 likes
  • No discographies on artists pages
  • 620 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium change to shuffle only on android

So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an artist page it's all blank except for the big green button s...

  • Visitor
  •   So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an a...
  • Guido
  • Spotify Legend
  • 351 Views
  • 2 replies
  • 5 likes
  • 351 Views
  • 2 replies
  • 5 likes

Shuffle is the only option

PlanPremiumCountry DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueOn certain artists, albums and playlists the Shuffle button is the only option. I can toggle the Shuffle icon on the playing now screen but it has no effect. I h...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue On certain artists, albums and playlists the Shuffle button is the only option. ...
  • Yakubecek
  • Casual Listener
  • 1070 Views
  • 14 replies
  • 14 likes
  • 1070 Views
  • 14 replies
  • 14 likes

Solved!! [solved] Shuffle play only

Hello everyone, at first, let's start with the basic infos;PlanPremiumCountryFranceDeviceHuawei p30 liteOperating SystemAndroid 9 Now for the problem: since the 28/10, I can't select the music I want to listen anymore. On every album, artists and Pla...

  • Casual Listener
  • Hello everyone, at first, let's start with the basic infos; Plan Premium Country France Device Huawei p30 lite Operating System Android 9   Now for the problem: since the 28/10, I can'...
  • Azaberym
  • Casual Listener
  • 368 Views
  • 1 replies
  • 1 likes
  • 368 Views
  • 1 replies
  • 1 likes

Artist Page Doesn't Load in New UI

PlanPremiumCountryUSDeviceOnePlus 3TOperating SystemAndroid, Windows 10 My Question or IssueThe new UI is horrible. Not only is it less intuitive and less functional, it is not easy to use and is way buggier than the old. Some of us have absolutely n...

  • Newbie
  • Plan Premium Country US Device OnePlus 3T Operating System Android, Windows 10   My Question or Issue The new UI is horrible. Not only is it less intuitive and less functional, it is n...
  • more-characters
  • Visitor
  • 1621 Views
  • 13 replies
  • 19 likes
  • 1621 Views
  • 13 replies
  • 19 likes

Finding unlisted podcasts

PlanFree/Premium PremiumCountry USA Device Samsung Galaxy S7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am attempting to transistion from another Podcast player to...

  • Casual Listener
  • Plan Free/Premium Premium Country USA   Device Samsung Galaxy S7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  (iOS 10, Android Oreo, Windows 10,etc.) &...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Spotify home screen shows a black page on new Pixel 3a Phone

CountryPortugalDevice(Google Pixel 3a)Operating System(Latest Android 10) My Question or Issue Hello, I just switched to a new Google Pixel 3a smartphone and my Spotify shows a blank black page after loggin in on the Home tab. I've reinstalled, tryin...

  • Casual Listener
  •   Country Portugal Device (Google Pixel 3a) Operating System (Latest Android 10)   My Question or Issue   Hello,  I just switched to a new Google Pixel 3a smartphone ...
  • nevermore1845
  • Newbie
  • 443 Views
  • 4 replies
  • 2 likes
  • 443 Views
  • 4 replies
  • 2 likes

Syncing with pc

My Question or Issue: Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name. The problem is that on my phone they are completely shuffled and sometimes I play a song from a P...

  • Casual Listener
  • My Question or Issue:   Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name.  The problem is that on my phon...
  • Parsa_Khaz
  • Casual Listener
  • 916 Views
  • 1 replies
  • 0 likes
  • 916 Views
  • 1 replies
  • 0 likes

Saving Spotify files to SD card on Fiio M9

I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but then fails. Any suggestions to fix this?Plan Premium

  • Visitor
  • I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but t...
  • 553 Views
  • 0 replies
  • 0 likes
  • 553 Views
  • 0 replies
  • 0 likes

Spotify keeps restarting Firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I play my Spotify account through my FS, after about 5-10mins, it will turn off and res...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I delete all played downloaded podcasts?

I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been moved?

  • Casual Listener
  • I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been mov...
  • Peter
  • Spotify Legend
  • 36083 Views
  • 15 replies
  • 13 likes
  • Android
  • 36083 Views
  • 15 replies
  • 13 likes