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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111549 Views

26 replies

3 likes

  • 111549 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224458 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224458 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581805 Views

79 replies

3 likes

  • 581805 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478861 Views

577 replies

40 likes

Account
Free
  • 478861 Views
  • 577 replies
  • 40 likes

Superuser Contribution Casting music is an absolute nightmare

PlanPremiumCountryNorwayDeviceSamsung Galaxy note 10+Operating SystemAndroid 11My Question or IssueThis has been an issue for very long that I've just now decided I've had enough and need to check if there's a fix. Whenever I cast music (usually to a...

Regular

Plan Premium Country Norway Device Samsung Galaxy note 10+ Operating System Android 11 My Question or Issue This has been an issue for very long that I've just now decided I've had enough an...

RiveDroite

Music Fan

967 Views

2 replies

1 likes

  • 967 Views
  • 2 replies
  • 1 likes

Superuser Contribution No longer able to share songs to Facebook Stories

Everytime I try is says "looks like something went wrong, try again"Beyond frustrating Android 11Pixel 3aPremium

Newbie

  Everytime I try is says "looks like something went wrong, try again" Beyond frustrating   Android 11 Pixel 3a Premium

Alex

Spotify Legend

1016 Views

1 replies

0 likes

  • 1016 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Folders only show downloaded playlist

PlanPremiumCountryCanadaDeviceMoto G5 PlusOperating SystemAndroid 8.1.0 My Question or IssueSo like everyone, I have a bunch of playlists in a bunch of folders. Now somehow, since the rework of the UI for the mobile library, any of my folders will on...

Casual Listener

Plan Premium Country Canada Device Moto G5 Plus Operating System Android 8.1.0   My Question or Issue So like everyone, I have a bunch of playlists in a bunch of folders. Now somehow...

Ver

Spotify Legend

1071 Views

3 replies

0 likes

  • 1071 Views
  • 3 replies
  • 0 likes

[Android][Developer] The application experiences bugs and slowdowns when I launch playlist or album

Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be downloaded on the micro SD card of my smartphone. However, ...

Regular

Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be download...

589 Views

0 replies

0 likes

Android
Developer
  • 589 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle button in playlist not working when in horisontal mode

PlanPremiumCountrySwedenDeviceSamsung galaxy s21Operating SystemAndroid 11 My Question or IssueShuffle button in playlist not working when in horisontal mode. /emil

Regular

  Plan Premium Country Sweden Device Samsung galaxy s21 Operating System Android 11   My Question or Issue Shuffle button in playlist not working when in horisontal mode.  ...

CarlosE

Spotify Legend

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app comes up blank

PlanPremiumCountryHungaryDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThis issue has been going on for a while now on my phone, I saw threads like this but they were all old and solved apparently. I have a Oneplus 6 with Android 10, ...

Regular

  Plan Premium Country Hungary Device OnePlus 6 Operating System Android 10   My Question or Issue This issue has been going on for a while now on my phone, I saw threads like th...

CarlosE

Spotify Legend

1950 Views

11 replies

0 likes

  • 1950 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution [Android] [Podcasts] Can't play podcasts on some Samsung Galaxy S phones

ProblemI cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+.I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no other results.Problem doesn't exist on my account at an...

Casual Listener

Problem I cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+. I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no ...

hubim

Casual Listener

6118 Views

8 replies

0 likes

Android
Podcasts
  • 6118 Views
  • 8 replies
  • 0 likes

Changing your Tinder Top artist with Spotify.

I found out how to change your top artist. You have to literally change your anthem song. When you change the song. for example.. put mamacitá by Travis Scott ft Young Thug & RHQ as your anthem then go to your top artist & these 3 will show up. Click...

Newbie

I found out how to change your top artist. You have to literally change your anthem song. When you change the song.   for example..   put  mamacitá by Travis Scott ft Young Thug &...

5677 Views

0 replies

1 likes

  • 5677 Views
  • 0 replies
  • 1 likes

Superuser Contribution It has been YEARS and I STILL can't make spotify stop showing up on my phone when playing on PC

I have never once, not ever once, wanted spotify to popup on my phone when I'm playing music on my desktop. I have never once clicked play on spotify on my desktop and wanted it to make music play from my phone or clicked play on my phone and wanted ...

Music Fan

I have never once, not ever once, wanted spotify to popup on my phone when I'm playing music on my desktop. I have never once clicked play on spotify on my desktop and wanted it to make music play fr...

Alex

Spotify Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto doesn't load Spotify library

Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10I connected my phone to car with USB type-C cable and all apps works correctly, but I have some problems with Spotify (currently, I have a 3-months t...

Casual Listener

Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10 I connected my phone to car with USB type-C cable and all apps works correctly, but I have some ...

CarlosE

Spotify Legend

2119 Views

3 replies

0 likes

  • 2119 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution New user, can't find podcast

PlanPremiumCountryBangladeshDevice(Samsung Galaxy S9, Laptop, Web player)Operating System(Ubuntu Desktop) My Question or IssueI can't find podcast anywhere in the horizon - android phone, Ubuntu desktop app, web player. Tried the online help section,...

Newbie

Plan Premium Country Bangladesh Device (Samsung Galaxy S9, Laptop, Web player) Operating System (Ubuntu Desktop)   My Question or Issue I can't find podcast anywhere in the horizon - a...

Mihail

Spotify Legend

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Your Library test

There is a test for select users with a new Your Library. Head over to the iOS thread to get an overview and share your feedback.

Spotify

There is a test for select users with a new Your Library. Head over to the iOS thread to get an overview and share your feedback.

1493 Views

0 replies

5 likes

  • 1493 Views
  • 0 replies
  • 5 likes

Solved!! Android app for Togo

Dear all,I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family. Yet, I can't download the app, as I'm always redirec...

Casual Listener

Dear all, I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family....

MattSuda

Spotify Star

1661 Views

4 replies

0 likes

  • 1661 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung tab s5e - the shuffle button does not start playing any music.

PlanFree/PremiumCountryCanadaDeviceSamsung Tab S5eOperating SystemAndroid My Question or IssueWhen I press the shuffle button nothing happens. On my S10 when I press the shuffle button it will start playing a random song but not on my Samsung tablet....

Casual Listener

Plan Free/Premium Country Canada Device Samsung Tab S5e Operating System Android   My Question or Issue When I press the shuffle button nothing happens. On my S10 when I press the shuf...

Mihail

Spotify Legend

765 Views

1 replies

0 likes

shuffle
  • 765 Views
  • 1 replies
  • 0 likes

Solved!! Country restrictions!

Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?

Newbie

Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?

MattSuda

Spotify Star

1016 Views

2 replies

2 likes

  • 1016 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Downloading happening with cellular even with "download using cellular" switched off

PlanPremiumCountryHong KongDeviceOneplus 5Operating SystemAndroid 9, OxygenOS 9.0.8 My Question or IssueI have 'download with cellular' switched off, I walk outside, load Spotify, and it starts downloading all new playlists using cellular. Very signi...

Casual Listener

Plan Premium Country Hong Kong Device Oneplus 5 Operating System Android 9, OxygenOS 9.0.8   My Question or Issue I have 'download with cellular' switched off, I walk outside, load Spo...

udance4ever

Music Fan

2715 Views

4 replies

2 likes

  • 2715 Views
  • 4 replies
  • 2 likes

Solved!! When playing songs from search, Spotify no longer plays the whole list

I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, Spotify would play some other song from the search ...

Casual Listener

I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, ...

tarheel121

Newbie

23891 Views

5 replies

0 likes

Search Tab
  • 23891 Views
  • 5 replies
  • 0 likes

Superuser Contribution Pair Spotify with Galaxy Watch 3

PlanPremium Family CountryUSADeviceSamsung Galaxy Watch 3 My Question or Issue I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on the watch. When I go to the app, it says "Log in to stream music (Premium feature)". I click on the s...

Visitor

Plan Premium Family  Country USA Device Samsung Galaxy Watch 3       My Question or Issue   I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on t...

Eni

Moderator

7228 Views

4 replies

3 likes

Galaxy Watch 3
  • 7228 Views
  • 4 replies
  • 3 likes

Superuser Contribution Lyrics not showing up in phone/mobile

PlanPremium (Seems to not have any kind of correlation with having all features).CountryColombia (Yes, the feaure is available in my country).DeviceXiaomi Redmi Note 9S (Two of my friends have the same phone).Operating SystemAndroid 10Spotify Version...

Casual Listener

  Plan Premium (Seems to not have any kind of correlation with having all features). Country Colombia (Yes, the feaure is available in my country). Device Xiaomi Redmi Note 9S (Two of my f...

Novy

Moderator

1057 Views

1 replies

2 likes

lyrics
Mobile
  • 1057 Views
  • 1 replies
  • 2 likes

No Spotify equalizer on Android.. why ?? 😡

why doesn't spotify offer its own equalizer on Android ?? I don’t understand...Because the equalizer that spotify offers on ios is vert great

Casual Listener

why doesn't spotify offer its own equalizer on Android ?? I don’t understand... Because the equalizer that spotify offers on ios is vert great

Andromeda98

Casual Listener

950 Views

2 replies

1 likes

  • 950 Views
  • 2 replies
  • 1 likes