Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42215 Views
65 replies
25 likes

42215 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877887 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877887 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26332 Views
4 replies
0 likes

26332 Views
4 replies
0 likes

Superuser Contribution [Mobile][Android]How to select and move multiple songs up or down the queue?

I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move one song up or down the queue as desired, but I cann...

usernameinvalid
Casual Listener
I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move o...
2020-09-24 9:58:41 AM
2020-10-21 9:37:39 AM
Elena
Moderator
643 Views
1 replies
1 likes

643 Views
1 replies
1 likes

Can't stop Shuffle with new narrow sidebar on tablet

I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the screen. There are no controls visible for what is playi...

JeffOYB
Casual Listener
I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the scre...
2020-10-21 4:43:29 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Music stops playing (tried all fixes)

PlanPremiumCountryU.S.DeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueMy music stops playing randomly. I tried uninstalling, reinstalling, accepting all permissions, making sure the app can run in the background, and setting it to "no...

jasvonlyn
Visitor
Plan Premium Country U.S. Device Galaxy S10e Operating System Android 10 My Question or Issue My music stops playing randomly. I tried uninstalling, reinstalling, accepting all permi...
2020-10-20 11:28:16 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Control from headphones

PlanPremiumCountryCanadaDeviceSony Xperia 5iiOperating SystemAndroid 10 I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing music from Spotify, but then I realized that I cannot play/stop and skip song...

PetrShestakov
Visitor
Plan Premium Country Canada Device Sony Xperia 5ii Operating System Android 10 I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing mus...
2020-10-20 8:34:23 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Superuser Contribution Implement Shuffle button on mixes

Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to:1. Go to Your Library2. Start playing a playlist3. Op...

Pochs
Casual Listener
Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to: ...
2020-09-24 9:34:41 AM
2020-10-20 5:00:06 PM
Mihail
Spotify Legend
2851 Views
2 replies
0 likes

2851 Views
2 replies
0 likes

Superuser Contribution Music stops when my back light goes off on my pixel

Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. PlanPremiumCountryUSDevicePixel 3aOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

Luke650
Newbie
Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. Plan Premium Country US Device Pix...
2020-09-24 6:38:17 AM
2020-10-20 2:26:37 PM
Mihail
Spotify Legend
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't logon to Android client - response is You're Offline

PlanFreeCountryIrelandDeviceWileyfox Swift 2Operating SystemAndroid Oreo My Question or IssueSee Subject.Always get the same message, doesn't matter whether on WiFi (tried several different ISPs) or on 4G.The app is up to date according to google sto...

Gurra11
Casual Listener
Plan Free Country Ireland Device Wileyfox Swift 2 Operating System Android Oreo My Question or Issue See Subject. Always get the same message, doesn't matter whether on...
2020-09-23 10:03:53 PM
2020-10-20 1:13:38 PM
Gurra11
Casual Listener
778 Views
4 replies
0 likes

778 Views
4 replies
0 likes

Superuser Contribution Spotify crash issue on Android

PlanPremiumCountryTurkeyDevice(Xiaomi Redmi note 8 pro)Operating System(Android 10.) My Question or IssueWhen playing music background or while screen is locked the music stops unexpectedly and when I look if someone's calling me or something there i...

Constantıne
Casual Listener
Plan Premium Country Turkey Device (Xiaomi Redmi note 8 pro) Operating System (Android 10.) My Question or Issue When playing music background or while screen is locked the m...
2020-10-15 2:00:46 PM
2020-10-20 12:49:36 PM
Ivan
Spotify Legend
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Superuser Contribution Spotify connect - volume issues

PlanPremiumCountryCanadaDevice(Samsung s20) I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she connected and turned it up and it just cracked to full on my home thea...

Jimmmmmm
Newbie
Plan Premium Country Canada Device (Samsung s20) I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she ...
2020-09-21 5:07:58 AM
2020-10-20 12:23:11 PM
Elena
Moderator
488 Views
1 replies
0 likes

488 Views
1 replies
0 likes

Superuser Contribution Spotify keeps playing music after closing app

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemAndroid 11 My Question or Issue When I opened spotify today, I started listening to music and when I go to close the app it kept on playing music when it should have stopped playing music. I c...

boshyshabani
Visitor
Plan Premium Country USA Device Google pixel 3a Operating System Android 11 My Question or Issue When I opened spotify today, I started listening to music and when I go to cl...
2020-09-22 3:47:04 PM
2020-10-20 11:36:02 AM
Ver
Spotify Legend
50696 Views
4 replies
8 likes

50696 Views
4 replies
8 likes

Superuser Contribution Can't leave Group Playlist. The most infuriating thing ever.

Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days. I just accepted a friend's Group Playlist request, and found it to be the most infuriating music experience I've ever endured on a digital platform. 1. ...

artisticengine
Visitor
Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days. I just accepted a friend's Group Playlist request, and found it to be the most infuriating m...
2020-09-22 6:25:41 PM
2020-10-20 11:18:32 AM
Alex
Spotify Legend
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Superuser Contribution Spotify finds device and freezes song

PlanPremiumCountryUK DeviceMotorola G8 Powerlite My Question or IssueWhile playing music Spotify will detect an external device, the music will then freeze and when I look at my phone I've got a big box telling me it's found external speakers (which ...

Mattspots1
Casual Listener
Plan Premium Country UK Device Motorola G8 Powerlite My Question or Issue While playing music Spotify will detect an external device, the music will then freeze and whe...
2020-09-20 6:58:15 PM
2020-10-20 11:14:15 AM
Elena
Moderator
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Superuser Contribution download of audio books does not end

PlanPremiumCountryGermanyDeviceBQOperating SystemAndroid 7.1.1 My Question or IssueI'm hearing audio books with spotify. The problem occurred even with two different audio books.While hearing, I dicover that spotify is downloading title 207 of 208 (1...

speedy-21
Casual Listener
Plan Premium Country Germany Device BQ Operating System Android 7.1.1 My Question or Issue I'm hearing audio books with spotify. The problem occurred even with two different audio bo...
2020-09-20 3:42:18 PM
2020-10-20 11:09:05 AM
Alex
Spotify Legend
323 Views
1 replies
1 likes

323 Views
1 replies
1 likes

Version 8.5.80.1037 Problems

Plan -Premium FamilyCountry UKDevice - Samsung A21Operating System - Android 10My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app. The app runs so slow and becomes un-usable not playing songs ,...

Iaink5573
Casual Listener
Plan -Premium Family Country UK Device - Samsung A21 Operating System - Android 10 My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app.&n...
2020-10-19 11:00:30 AM
2020-10-20 10:47:40 AM
Iaink5573
Casual Listener
385 Views
1 replies
1 likes

385 Views
1 replies
1 likes

Superuser Contribution Chromecast keeps pausing stops spotify

Spotify plays and stop 4,5 times on one Song, i casting trough chromecast. On Samsung galaxy s10. And i factory reset my phone and chromecast, restarted my router. Anny sulutions?

Metalduden
Newbie
Spotify plays and stop 4,5 times on one Song, i casting trough chromecast. On Samsung galaxy s10. And i factory reset my phone and chromecast, restarted my router. Anny sulutions?
2019-06-28 2:43:21 PM
2020-10-20 9:14:21 AM
Elena
Moderator
4004 Views
3 replies
1 likes

4004 Views
3 replies
1 likes

Re: [Android] Can't access or play podcasts in Your Library

I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10.Also had the issue before with a Galaxy S7. I also cannot access the podcas...

Julie_89
Casual Listener
I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10. Also had the issue bef...
2020-10-20 7:41:08 AM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Google Cast Issue - Connect to my Smart TV from my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10 and VIZIO Smart TVOperating SystemAndroid version 10 My Question or IssueWhen I try to play Spotify from my phone to my smart TV via "google cast" it does not work 100%. It will connect and play one song,...

capsfanjack
Visitor
Plan Premium Country USA Device Samsung Galaxy S10 and VIZIO Smart TV Operating System Android version 10 My Question or Issue When I try to play Spotify from my phone to my smart TV...
2020-10-20 2:11:29 AM
352 Views
0 replies
1 likes

352 Views
0 replies
1 likes

[Android] Remove Uninteresting Podcasts from Library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an android phone and previously liked a bunch of podcasts I was interested in listenin...

everojas5
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2020-10-17 8:28:06 PM
2020-10-19 11:36:20 PM
Jose_M
Spotify Star
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Solved!! Local files don't play anymore

PlanPremiumCountrySamsung Galaxy s8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy downloaded local files suddenly won't play. They are downloaded to the phone and have the green mark, and as recently as yesterday they ...

geirhong
Roadie
Plan Premium Country Samsung Galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My downloaded local files suddenly won't play. They are downlo...
2020-10-19 1:02:58 PM
2020-10-19 6:24:39 PM
geirhong
Roadie
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Superuser Contribution Not giving option of streaming to Google home

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemPie My Question or Issue When I click on the button that used to allow me to cast to google home it only allows me to start a session with someone else. If I go through the Google home ap...

DerAlmighty
Newbie
Plan Premium Country Device Samsung Galaxy Note 8 Operating System Pie My Question or Issue When I click on the button that used to allow me to cast to google h...
2020-09-19 11:02:08 PM
2020-10-19 3:46:25 PM
Alex
Spotify Legend
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

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