Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46502 Views
66 replies
25 likes

46502 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879772 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879772 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26840 Views
4 replies
0 likes

26840 Views
4 replies
0 likes

Superuser Contribution Local Files Not Playing on My Phone

Ok, I'm tired of scouring outdated and repetitive articles for this answer. I currently have two songs in my local files. One plays on my phone, one doesn't (it was recently added). They both play fine on my computer. I have the playlists downloaded ...

choffman1
Visitor
Ok, I'm tired of scouring outdated and repetitive articles for this answer. I currently have two songs in my local files. One plays on my phone, one doesn't (it was recently added). They both play fi...
2020-10-09 12:56:35 AM
2020-10-29 10:58:14 AM
Jeremy
Spotify Legend
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Superuser Contribution Music constantly jumping

Hi I am on the Premium plan using it on an Android phone. Over the past couple of weeks my music started to jump like a scratched cd. It started off just a couple of jumps per song but now its nearly every 10 secs which is incredibly annoying. I have...

cheapiej
Visitor
Hi I am on the Premium plan using it on an Android phone. Over the past couple of weeks my music started to jump like a scratched cd. It started off just a couple of jumps per song but now ...
2020-10-09 12:56:13 AM
2020-10-29 10:52:31 AM
Mihail
Spotify Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Superuser Contribution Unusably slow!!! Nothing will load

PlanPremiumCountryUKDeviceGalaxy S8Operating SystemAndroid 9 My Question or IssueThe app is unspeakably slow, to the point where I literally cannot use it. Everything I press, I just see the spinning green circle, and then "go online to see menu" (or...

katmikh
Newbie
Plan Premium Country UK Device Galaxy S8 Operating System Android 9 My Question or Issue The app is unspeakably slow, to the point where I literally cannot use it. Everything I press...
2020-10-09 11:23:35 PM
2020-10-29 10:37:16 AM
Ver
Spotify Legend
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Superuser Contribution Multiple bug when lauching the app

PlanPremiumCountryFranceDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueThe app systematically takes a few minutes to launch. It either freezes on the screen with the logo or a black and grey screen. Sometimes it manages to lau...

SarahV54
Casual Listener
Plan Premium Country France Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue The app systematically takes a few minutes to launch. It either freezes...
2020-10-01 6:50:22 PM
2020-10-29 9:49:22 AM
Ver
Spotify Legend
764 Views
5 replies
1 likes

764 Views
5 replies
1 likes

[Android][Your Library] Syncing Problem

There are similar problems that I've seen in this community but none of the solutions worked for me.I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see them on pc but I can't sync none of them to my android....

Nokiro
Visitor
There are similar problems that I've seen in this community but none of the solutions worked for me. I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see th...
2020-10-29 5:44:32 AM
256 Views
0 replies
0 likes
Android
Your Library

256 Views
0 replies
0 likes

Local Files Won't Download

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid 10 My Question or IssueMy local files won't sync to my phone. This only recently became a problem. Until a few days ago, I had local files as a part of a playlist that was synced (d...

VioletPnt
Newbie
Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android 10 My Question or Issue My local files won't sync to my phone. This only recently became a problem.&...
2020-10-29 3:27:52 AM
269 Views
0 replies
1 likes

269 Views
0 replies
1 likes

Local Files not able to be played

I, like many others, have had problems with local files. Yes, I know there are many posts about it, most don't help fix the problem. I might have found a solution, after months of this seriously pi**ing me off. Turn your canvas mode off, or if you ar...

gingermafia_
Casual Listener
I, like many others, have had problems with local files. Yes, I know there are many posts about it, most don't help fix the problem. I might have found a solution, after months of this seriously pi**...
2020-10-28 11:01:04 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Downloaded playlist of local files grays out every few weeks

Sorry if this is a repost, it failed the first time I tried to post this. I have a premium account, I listen on a Samsung Galaxy S8 and my Windows PC. I have a playlist of music that I own, they are local files on my PC. This playlist is downloaded t...

OdayDolphin
Casual Listener
Sorry if this is a repost, it failed the first time I tried to post this. I have a premium account, I listen on a Samsung Galaxy S8 and my Windows PC. I have a playlist of music tha...
2020-10-28 6:35:02 PM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Superuser Contribution Music pauses around 5 seconds into a new song randomly

PlanPremiumCountryUkDevicePixel 2 xlOperating SystemAndroid 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've seen a few similar threads but no answers. I can listen to several songs with no problem but randomly roughly 5-10 seconds...

Gruber92
Casual Listener
Plan Premium Country Uk Device Pixel 2 xl Operating System Android 11 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've seen a few similar threads but n...
2020-10-09 9:41:11 PM
2020-10-28 5:01:10 PM
Gruber92
Casual Listener
277 Views
2 replies
0 likes

277 Views
2 replies
0 likes

Solved!!Superuser Contribution [Android] Queuing Track disables Scrolling

PlanPremiumCountryGermanyAppversion8.5.79.1061DeviceSamsung A7 2018Operating SystemAndroid 10My Question or Issuewhen you're in a Playlist and queue a track, a small confirmation bubble pops up on the bottom of the screen. (Expected behavior)However ...

p8x0e8ucutdahto
Casual Listener
Plan Premium Country Germany Appversion 8.5.79.1061 Device Samsung A7 2018 Operating System Android 10 My Question or Issue when you're in a Playlist and queue a track, a small confirmat...
2020-10-09 4:15:49 PM
2020-10-28 4:38:13 PM
Ver
Spotify Legend
380 Views
1 replies
0 likes
Android
bug

380 Views
1 replies
0 likes

Superuser Contribution New "Hey Google" feature works with android apps

Google announced a new feature for "Hey google" on android. https://www.blog.google/products/assistant/hey-google-now-works-your-android-apps/ Could we have a feature which let's us choose which device we want to play spotify on via Google assistant?...

mehee
Visitor
Google announced a new feature for "Hey google" on android. https://www.blog.google/products/assistant/hey-google-now-works-your-android-apps/ Could we have a feature which let's us...
2020-10-09 2:39:24 PM
2020-10-28 4:27:10 PM
Alex
Spotify Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Superuser Contribution The app takes way too much space

PlanPremiumCountryFrance DeviceOnePlus 8 ProOperating SystemAndroid 10 My Question or IssueWhy does the app keeps getting bigger and bigger? Sometimes after a week it's almost 10 GB. It's like it's downloading hidden things, up to 2GB per day. I neve...

CxMx
Newbie
Plan Premium Country France Device OnePlus 8 Pro Operating System Android 10 My Question or Issue Why does the app keeps getting bigger and bigger? Sometimes after a we...
2020-10-09 3:22:55 PM
2020-10-28 4:06:13 PM
Elena
Moderator
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Superuser Contribution Spotify bmw do not work anymore

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Seblonch74
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-10-09 2:08:24 PM
2020-10-28 3:46:02 PM
Alex
Spotify Legend
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Superuser Contribution Create profile: email taken; Log in: email not connected to account

Everytime I try to log in to my spotify account it says that my email is not connected to my account and then when I tried to create an account with the same email it says that it is taken by an account already... I don't know what could fix it and i...

Peytonrill
Visitor
Everytime I try to log in to my spotify account it says that my email is not connected to my account and then when I tried to create an account with the same email it says that it is taken by an acco...
2020-10-09 9:56:40 AM
2020-10-28 3:07:34 PM
Alex
Spotify Legend
327 Views
1 replies
1 likes

327 Views
1 replies
1 likes

Superuser Contribution Play button, auto play in car, stop play when pulling out headphones and now playing not working

PlanFamily PremiumCountryNew ZealandDeviceSamsung Galaxy S10 SM-G973FOperating SystemAndroid 10 My Question or IssueHi team. I've tried the following to resolve the issue but still having the same issues. - Restarted phone- Cleared Spotify cache- Log...

jeremyjens
Newbie
Plan Family Premium Country New Zealand Device Samsung Galaxy S10 SM-G973F Operating System Android 10 My Question or Issue Hi team. I've tried the following to resolve the issue but...
2020-10-08 12:49:33 AM
2020-10-28 2:44:51 PM
Mihail
Spotify Legend
1655 Views
1 replies
0 likes

1655 Views
1 replies
0 likes

Superuser Contribution Shuffle is always active when first opening

PlanPremiumCountry DevicePixel 3a, samsung s20Operating SystemAndroid 11 My Question or IssueEverytime I start up Spotify and select play or the song where I left off in a playlist it defaults to shuffle. I usually listen to albums at a time and many...

OnTheReg
Visitor
Plan Premium Country Device Pixel 3a, samsung s20 Operating System Android 11 My Question or Issue Everytime I start up Spotify and select play or the song where I left off in...
2020-10-08 12:32:31 PM
2020-10-28 12:39:15 PM
Mihail
Spotify Legend
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

Superuser Contribution Send links to Deezer users

Spoiler (Highlight to read) Is it possible to send shared music links to a Deezer user? My friend used Deezer for a long time and doesn't plan to move to Spotify but we still send each other songs. I know the link lists the song name and artist so we...

TrinityOfNJK
Newbie
Is it possible to send shared music links to a Deezer user? My friend used Deezer for a long time and doesn't plan to move to Spotify but we still send each other songs. I know the link lists...
2020-10-08 11:51:31 AM
2020-10-28 12:15:49 PM
Mihail
Spotify Legend
909 Views
1 replies
0 likes

909 Views
1 replies
0 likes

Solved!!Superuser Contribution local files wont download on mobile

PlanPremiumDevice(Samsung Galaxy S7) I have local files working flawlessly on my pc but after putting the files on my phone, they refuse to download. the songs are greyed out and I cant do anything with them. I tried playing the songs on google play,...

3_r7m-sh5bgwc
Casual Listener
Plan Premium Device (Samsung Galaxy S7) I have local files working flawlessly on my pc but after putting the files on my phone, they refuse to download. the songs are grey...
2020-10-08 7:50:28 AM
2020-10-28 12:03:34 PM
Mihail
Spotify Legend
521 Views
3 replies
1 likes

521 Views
3 replies
1 likes

Superuser Contribution Playback stops randomly

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid Version 10 My Question or IssueRecently, playback of music stops either at the end of a track or randomly in the middle. It seems like it might be happening more when ...

artfuldodgr42
Newbie
Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Android Version 10 My Question or Issue Recently, playback of music stops eithe...
2020-10-08 2:48:18 AM
2020-10-28 11:54:41 AM
Mihail
Spotify Legend
332 Views
1 replies
0 likes

332 Views
1 replies
0 likes

Superuser Contribution Spotify offline when using mobile data

PlanPremiumCountryUK DeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI recently switched phone to a Huawei p30 Pro. My spotify on this device goes offline when I'm on mobile data but works on WiFi. I did not have this problem on my p...

Affyg89
Visitor
Plan Premium Country UK Device Huawei p30 Pro Operating System Android My Question or Issue I recently switched phone to a Huawei p30 Pro. My spotif...
2020-10-07 8:44:47 PM
2020-10-28 11:39:37 AM
Ver
Spotify Legend
839 Views
1 replies
0 likes
mobile data

839 Views
1 replies
0 likes

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