Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194447 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535605 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439080 Views
565 replies
37 likes
My Question or IssueI'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but both are greyed out with message "can't play this right ...
My Question or Issue I'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but bot...
Spotify Legend
427 Views
1 replies
0 likes
For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle. I have uninstalled and reinstalled the app, deleted cache and stop battery optimization and none of this is working. Please help me!
For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle. I have uninstalled and reinstalled the app, deleted cache and stop battery optim...
361 Views
0 replies
0 likes
I am a teacher and I play "this is raffi" for my students. I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to. Is there any way to indicate that I do not want recomendations based on certai...
I am a teacher and I play "this is raffi" for my students. I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to. Is there any wa...
Spotify Legend
471 Views
1 replies
0 likes
Running into an issue where:1. Plug in headphones and play music2. Set down phone and after 1 minute, the phone screen goes back to screensaver3. Once screen changes, audio cuts out (pause) for a few seconds or until I turn on screen again Please hel...
Running into an issue where: 1. Plug in headphones and play music 2. Set down phone and after 1 minute, the phone screen goes back to screensaver 3. Once screen changes, audio cuts out (pause) for...
Spotify Legend
673 Views
2 replies
2 likes
I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist? Surely this is the most basic of features? - see all songs by an artist. There's some "Th...
I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist? Surely this is the most basic...
Music Fan
2526 Views
2 replies
0 likes
Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monitor. I'd prefer to be able to control it from the TV rather t...
Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monito...
Casual Listener
1069 Views
2 replies
0 likes
Repeat button is not persistent after song change. I checked this thread about this problemhttps://community.spotify.com/t5/Ongoing-Issues/Android-Shuffle-is-disabled-when-selecting-another-track/idi-p/4490695/page/2 but this is not true, it wasn't f...
Repeat button is not persistent after song change. I checked this thread about this problem https://community.spotify.com/t5/Ongoing-Issues/Android-Shuffle-is-disabled-when-selecting-another-track/i...
Spotify Legend
498 Views
1 replies
1 likes
PlanPremiumCountryPolandDeviceXiaomi Mi Box 4Operating SystemAndroid 9 (Android TV) My Question or IssueI'm watching the Joe Rogan Podcast with Elon Musk (episode #1609). (1) If I Pause the video, walk away for 3-5 minutes, then return to Play podcas...
Plan Premium Country Poland Device Xiaomi Mi Box 4 Operating System Android 9 (Android TV) My Question or Issue I'm watching the Joe Rogan Podcast with Elon Musk (episode #1609). &n...
Spotify Legend
570 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceNote 10Operating SystemAndroid 10 My Question or IssueI just moved to Spotify from YTM and when I disconnect my Note 10 from Android Auto, it leaves my media volume at max and even continues playing the song for a second or ...
Plan Premium Country US Device Note 10 Operating System Android 10 My Question or Issue I just moved to Spotify from YTM and when I disconnect my Note 10 from Android Auto, it leaves...
Regular
2004 Views
6 replies
0 likes
PlanPremiumCountryNew Zealand DeviceSamsung Galaxy S10 +Operating SystemAndroid 10 My Question or IssueIf i set my Google alarm to spotify song or Playlist it won't play unless the app is already open.
Plan Premium Country New Zealand Device Samsung Galaxy S10 + Operating System Android 10 My Question or Issue If i set my Google alarm to spotify song or Playlist it won't play...
Spotify Legend
3987 Views
3 replies
0 likes
(Check my screenshot, there is no option to Add to Queue for a song in search result) Let's say I'm enjoying a Daily Mix playlist, all songs in it are my favourites, I have put the playlist on shuffle just for fun, but in the middle of it someone rec...
(Check my screenshot, there is no option to Add to Queue for a song in search result) Let's say I'm enjoying a Daily Mix playlist, all songs in it are my favourites, I have put the playlist on shuf...
Roadie
2529 Views
2 replies
3 likes
PlanFreeCountryU.S.A.DeviceGoogle pixel 2 XL Operating SystemAndroid 11 My Question or IssueI just started Spotify free to try it. I noticed on my Android phone there is a heart icon which if I understand this is kind of a like button or thumbs up li...
Plan Free Country U.S.A. Device Google pixel 2 XL Operating System Android 11 My Question or Issue I just started Spotify free to try it. I noticed on my Android phon...
Spotify Legend
741 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceHuawei Nova 3Operating SystemAndroid V9 My Question or IssueHi There I have a weird but frustrating issue. I can play some music but not others. For example, if I search for a song or an album, it can find it. The big...
Plan Premium Country Australia Device Huawei Nova 3 Operating System Android V9 My Question or Issue Hi There I have a weird but frustrating issue. I can play some music but not ot...
Moderator
456 Views
1 replies
0 likes
PlanPremiumCountryAustria DeviceXiaomi Mi10Operating SystemAndroid 11 My Question or IssueWhy is the new Spotify design not yet available on Android and why can't you add a picture to playlists. On iOS, the new design has been available since Februar...
Plan Premium Country Austria Device Xiaomi Mi10 Operating System Android 11 My Question or Issue Why is the new Spotify design not yet available on Android and why can't you ...
Spotify Legend
1362 Views
4 replies
0 likes
Hello. I have released version 2.1 of Wakeify. It's an Android app that allows you to wake up to Spotify tracks. You can download it here for free: https://play.google.com/store/apps/details?id=com.matthewmitchell.wakeify The app uses the Spotify app...
Hello. I have released version 2.1 of Wakeify. It's an Android app that allows you to wake up to Spotify tracks. You can download it here for free: https://play.google.com/store/apps/de...
Music Fan
5047 Views
4 replies
1 likes
PlanFamily PremiumCountryUnited StatesDeviceSamsung Galaxy A50Operating SystemWindows 8.1 My Question or IssueEvery time I use my local files and put in a song then sync it into my phone it doesn't show up and I add it to one of my Playlists all it s...
Plan Family Premium Country United States Device Samsung Galaxy A50 Operating System Windows 8.1 My Question or Issue Every time I use my local files and put in a song then sync it i...
Moderator
535 Views
1 replies
0 likes
Plan: PremiumCountry: US Device: Samsung Galaxy S21+Operating System: Android I installed spotify on my new phone and I'd like to download all my music as I have it on the old one. Is there a way to do this without going into each individual artist a...
Plan: Premium Country: US Device: Samsung Galaxy S21+ Operating System: Android I installed spotify on my new phone and I'd like to downloa...
Moderator
475 Views
1 replies
0 likes
PlanPremiumCountryIsraelDevicecar’s media systemOperating SystemAndroidMy Question or Issuei can't see song names in playlistonl in Albums
Plan Premium Country Israel Device car’s media system Operating System Android My Question or Issue i can't see song names in playlist onl in Albums
Moderator
1900 Views
11 replies
1 likes
Plan PremiumCountry NLDevice Samsung S10 + HK citation oneOperating SystemAndroid My Question or IssueHello all, I have a home network with multiple SSID's. for the simpel reason of security. All my trusted devices are on one SSID where guest are on ...
Plan Premium Country NL Device Samsung S10 + HK citation one Operating System Android My Question or Issue Hello all, I have a home network with multiple SSID's. for the...
Casual Listener
4065 Views
6 replies
1 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemWindows 10 Pro / Android 10 My Question or IssueI'm having a lot of difficulty syncing local files from my laptop (Windows 10) to my phone. I've done it before once or twice, t...
Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Windows 10 Pro / Android 10 My Question or Issue I'm having a lot of difficulty syncing local files f...
Spotify Legend
420 Views
1 replies
0 likes
