Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66433 Views
68 replies
26 likes

66433 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28865 Views
5 replies
0 likes

28865 Views
5 replies
0 likes

Superuser Contribution [Android]Albums and artists won't open.

PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...

xQt
Casual Listener
Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0) My Question or Issue From the very beginning of using Spotify on Android, albums an...
2020-10-24 12:42:47 PM
2020-12-06 9:13:18 AM
Alex
Spotify Legend
1983 Views
18 replies
1 likes

1983 Views
18 replies
1 likes

Superuser Contribution Still Can't See My Spotify Wrapped Banner

PlanFreeCountryTurkeyDeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueYesterday my Spotify wrapped banner wasn't showing. In the issue it says solved but banner still not showing and i don't see any update in play store.

Kanyi
Casual Listener
Plan Free Country Turkey Device Samsung Galaxy J6+ Operating System Android Pie My Question or Issue Yesterday my Spotify wrapped banner wasn't showing. In the issue it says solved b...
2020-12-03 11:04:27 AM
2020-12-06 9:02:44 AM
Kanyi
Casual Listener
1447 Views
2 replies
1 likes

1447 Views
2 replies
1 likes

Superuser Contribution 2020 Wrapped Story still not showing up

PlanPremiumCountryFrance DeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueDespite Spotify saying it fixed the issue, I'm still unable to see my 2020 Wrapped Story. I can see the top artists of 2020 in my country etc but ...

Luciolee
Casual Listener
Plan Premium Country France Device Samsung Galaxy A5 (2017) Operating System Android Oreo My Question or Issue Despite Spotify saying it fixed the issue, I'm still unab...
2020-12-03 11:22:52 AM
2020-12-05 4:35:18 PM
Jeremy
Spotify Legend
2712 Views
5 replies
2 likes

2712 Views
5 replies
2 likes

Superuser Contribution Notification interruptions Samsung Note 8

DeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo frustrated with this. COME ON SPOTIFY GET IT TOGETHER! How to disable notification interruptions while listening to Spotify? There should be an easy way to disable notifications fro...

Crazyazzmike916
Visitor
Device Samsung Note 8 Operating System Android 9 My Question or Issue So frustrated with this. COME ON SPOTIFY GET IT TOGETHER! How to disable notification inter...
2020-09-27 2:30:46 AM
2020-12-05 4:15:58 PM
2292nico
Visitor
1079 Views
2 replies
1 likes

1079 Views
2 replies
1 likes

Superuser Contribution Music not playing on the phone

When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs... but then at some point they stop playing. If I change the song from the same artist it starts playing and then ag...

l0ta
Casual Listener
When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs... but then at some point they stop playing. If I change th...
2020-12-03 11:37:34 AM
2020-12-05 1:51:08 PM
Xenia
Moderator
420 Views
1 replies
0 likes
Android
music

420 Views
1 replies
0 likes

Superuser Contribution Android playlist download stuck on 0% and can't play songs

PlanPremiumCountryItalyDeviceSony SmartphoneOperating SystemAndroid Oreo My Question or IssueHi, this morning i tried listening to my playlist which i had downloaded on my phone as I am a Premium client. It started downloading again for some reason a...

Formajagger
Newbie
Plan Premium Country Italy Device Sony Smartphone Operating System Android Oreo My Question or Issue Hi, this morning i tried listening to my playlist which i had downloaded on ...
2020-12-03 11:36:37 AM
2020-12-05 1:28:40 PM
Xenia
Moderator
581 Views
1 replies
0 likes

581 Views
1 replies
0 likes

Superuser Contribution Spotify Wrapped story still is not showing up

PlanPremiumCountryFinlandDeviceNokia 7.2Operating SystemAndroidMy Question or IssueWhen I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs there, but the story won't show up. Someone already asked this earlier an...

Sv_sivonen
Visitor
Plan Premium Country Finland Device Nokia 7.2 Operating System Android My Question or Issue When I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs ther...
2020-12-03 8:32:36 AM
2020-12-05 12:23:59 PM
Elena
Moderator
1564 Views
1 replies
0 likes

1564 Views
1 replies
0 likes

Superuser Contribution 2020 Wrapped Story Is Not Showing Up

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueSo as of late I've watch 2020 wrapped roll out gradually across all my friends. However, I have yet to get a 2020 wrapped story.I got spotify back in late ...

crash_e
Casual Listener
Plan Free Country United States Device Samsung Galaxy S10 Operating System Android My Question or Issue So as of late I've watch 2020 wrapped roll out gradually across all my friends. Howeve...
2020-12-03 1:10:21 AM
2020-12-05 12:06:36 PM
Elena
Moderator
6008 Views
3 replies
2 likes

6008 Views
3 replies
2 likes

Solved!!Superuser Contribution Song changes alone

My issueI'm listening one song from a playlist and in the middle of the song it changes to another one from another playlistPlanPremiumCountryPortugalDeviceSamsung Galaxy A7 2018Operating SystemAndroid 9

AliciaCS
Casual Listener
My issue I'm listening one song from a playlist and in the middle of the song it changes to another one from another playlist Plan Premium Country Portugal Device Samsung Galaxy A7 2018 Opera...
2020-04-10 2:49:49 PM
2020-12-05 11:43:36 AM
Mihail
Spotify Legend
1300 Views
6 replies
0 likes

1300 Views
6 replies
0 likes

Can't play musik

PlanPremiumCountryGermanyDeviceHuawei p20 lite 2018Operating SystemAndroid 9 My Question or IssueHey GuysI have the problem that I can't play music on my smartphone anymore, I can't download a playlist and my favorite songs are gone.But on the PC eve...

Yourcraft06
Casual Listener
Plan Premium Country Germany Device Huawei p20 lite 2018 Operating System Android 9 My Question or Issue Hey Guys I have the problem that I can't play music on my smartphone...
2020-11-25 5:50:25 PM
2020-12-05 7:51:34 AM
Billy-J
Spotify Star
1313 Views
5 replies
2 likes

1313 Views
5 replies
2 likes

Superuser Contribution Wrapped 2020 story still don't open

Spoiler (Highlight to read)BugBugPlanPremiumCountryFranceDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueI use Spotify latest version 8.5.86.854 and wrapped 2020 story still don't work when i click on it they stay black with the gr...

QeeQz
Newbie
Bug Plan Premium Country France Device Huawei P20 Lite Operating System Android 9 My Question or Issue I use Spotify latest version 8.5.86.854 and wrapped 2020 story still don't wor...
2020-12-02 11:28:23 PM
2020-12-04 4:34:42 PM
Katerina
Spotify Legend
476 Views
1 replies
2 likes

476 Views
1 replies
2 likes

Superuser Contribution I can't listen music

PlanFree/PremiumCountryFranceOperating System(Android) My Question or IssueI just upgrade my Spotify to premium but now I can't listen music. When I select a song, a playlist, an album ... the time stays at 0:00 and no sound can be heard.How can I fi...

Nzo
Visitor
Plan Free/Premium Country France Operating System (Android) My Question or Issue I just upgrade my Spotify to premium but now I can't listen music. When I select a song, a playlist, an...
2020-12-02 9:51:50 PM
2020-12-04 4:25:55 PM
Katerina
Spotify Legend
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution Bug in the Yearreview

Hey,i use Spotify on my Android-Mobilphone.I cant open the yearreview.Everytime when i want to open, the app shows me a short loading screen, after that the App restarts.Yeah thats all .I need helpShaggy

user_422
Casual Listener
Hey, i use Spotify on my Android-Mobilphone. I cant open the yearreview. Everytime when i want to open, the app shows me a short loading screen, after that the App restarts. Yeah thats all . I...
2020-12-02 8:53:43 PM
2020-12-04 4:17:44 PM
Elena
Moderator
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Superuser Contribution playlist starting over

PlanPremium FamilyCountryUSA Devicenote 20 UltraMy Question or IssueSo I put this into android since thats where I use Spotify but I don't think its limited to that platform. So I am listening to discover weekly. Say I am 6 songs in and I switch to a...

binaryatlas
Visitor
Plan Premium Family Country USA Device note 20 Ultra My Question or Issue So I put this into android since thats where I use Spotify but I don't think its limited to that platf...
2020-12-02 8:03:05 PM
2020-12-04 4:16:13 PM
Elena
Moderator
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Superuser Contribution 'New releases' category showing only 2 albums

PlanPremiumCountryCroatiaDeviceSony Xperia XZ PremiumOperating SystemAndroid 9My Question or IssueVersion 8.5.66.1002 of app installed. When I go to 'Search > New Releases > New albums & singles' the section only shows 2 albums and I can't scroll fur...

TimeAmpala
Gig Goer
Plan Premium Country Croatia Device Sony Xperia XZ Premium Operating System Android 9 My Question or Issue Version 8.5.66.1002 of app installed. When I go to 'Search > New Releases > N...
2020-07-15 9:35:05 AM
2020-12-04 2:43:41 PM
TimeAmpala
Gig Goer
1567 Views
8 replies
1 likes
Android
Android App
function
NEW ALBUMS
New albums & singles
New singles
Search
Troubleshooting

1567 Views
8 replies
1 likes

Superuser Contribution Car view not visible

PlanPremiumCountryUK DeviceHuawei Nova 5TOperating System(Android One.) My Question or IssueGoogle assistant no longer works with my phone's spotify. I checked settings but can't see anything. I even considered that the car view option may effect thi...

Slinkymn
Casual Listener
Plan Premium Country UK Device Huawei Nova 5T Operating System (Android One.) My Question or Issue Google assistant no longer works with my phone's spotify. I ch...
2020-12-02 10:09:51 AM
2020-12-04 11:32:05 AM
Mihail
Spotify Legend
808 Views
7 replies
0 likes

808 Views
7 replies
0 likes

Superuser Contribution adding podcast to playlist brings list to top

Premium / United States / Samsung Galaxy 8 There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at.I usually go to my library, and start going through the newest episodes and add t...

ssmon
Casual Listener
Premium / United States / Samsung Galaxy 8 There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at. I usually go to my ...
2020-12-02 7:05:18 PM
2020-12-04 10:46:01 AM
Elena
Moderator
387 Views
1 replies
0 likes
Android
Glitch

387 Views
1 replies
0 likes

Superuser Contribution Unable to download songs on Nokia 8.3 5G

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says marked for download but it shows this exclamation m...

NeoVogel
Visitor
I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says ...
2020-12-02 5:20:01 PM
2020-12-04 10:38:32 AM
Elena
Moderator
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Superuser Contribution the payer's random order button is running alone

PlanPremiumCountryBrazilDevice(Moto g7 Play)Operating System(Android Oreo) My Question or Issuewhenever i start the app and select the play list i click on the song, the song is played but follows in random order so i have to go and disable the butto...

bbgbruno
Visitor
Plan Premium Country Brazil Device (Moto g7 Play) Operating System (Android Oreo) My Question or Issue whenever i start the app and select the play list i click on the song, the...
2020-12-02 5:19:10 PM
2020-12-04 10:36:22 AM
Elena
Moderator
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

Superuser Contribution Lyrics

PlanPremium family CountryMexicoDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueMy app don't show me the lyrics option, I have the premium family membership, I'm the master account and just in my account the lyrics option doesn't ...

danielzison
Casual Listener
Plan Premium family Country Mexico Device Samsung Galaxy s10 Operating System Android My Question or Issue My app don't show me the lyrics option, I have the premium fami...
2020-12-02 8:13:26 PM
2020-12-04 10:29:49 AM
Elena
Moderator
434 Views
1 replies
1 likes

434 Views
1 replies
1 likes

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