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Everytime the playback is pausing

Everytime the playback is pausing

Plan

Premium

Country

México

Device

Xiaomi redmi note 9s

Operating System

Android 10

 

My Question or Issue

It doesn't matter if I'm in the app, if I lock the device, the playback is pausing at all times. Every time I put play on, 5-10 seconds pass and again the song is paused again. 

I have already restarted the cell phone, reinstalled the app, it admits all the permissions and it still does not work.

Reply
1 Reply

Hi @fridamontejano

 

Welcome to the Community!

 

We understand where you're coming from and we'll do our best to help you out.

 

No worries, in this case we'd recommend taking a look at this Spotify answer and following the steps you can find there. This will ensure that your account is secure and that you don't experience any of these interruptions. 

 

If you have any questions, just let us know.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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