[android] local Files not syncing or downloadingto mobile
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Plan
Family Premium
Country
United States
Device
Samsung Galaxy A50
Operating System
Windows 8.1
My Question or Issue
Every time I use my local files and put in a song then sync it into my phone it doesn't show up and I add it to one of my Playlists all it shows is a grayed-out song with an ! that doesn't play. I can play it on the desktop app but not on mobile. I'm connected to the same WiFi, I bought the song, the file is .mp3, I've tried logging in and logging out on all devices, I have more than 1GB free on my phone.
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