Phone Keeps restarting when I use Spotify

Zibu002 · 2021-01-01

Plan

Free/Premium

Country

Device

(Huawei YS6)

Operating System

Android 9)

My Question or Issue

Phone Keeps restarting when I use Spotify. I have re-installed the app several items and even cleared the cache and data

Novy · 2021-01-02

Hi there @Zibu002,

Welcome to the Community, thanks for reaching out about this.

Could you let us know if this issue persists when you log into your account using a different device?

We'd also recommend giving it a try with a different connection.

Keep us posted. We'll be on the lookout for your reply.

NovyModerator

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