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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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Quiet over car Bluetooth

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a problem for many people and it's the reason I'm not going...

Casual Listener

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a proble...

493 Views

0 replies

0 likes

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Superuser Contribution Spotify pauses and doesn't update current song in Android

PlanPremiumCountryArgentinaDeviceSamsung S8+Operating SystemAndroid 9My Question or Issue I have two issues at the same time that occurs from approx 3 months ago.1- The music stops after playing 10 minutes.2- After this happen, when I play a song on ...

Casual Listener

Plan Premium Country Argentina Device Samsung S8+ Operating System Android 9 My Question or Issue   I have two issues at the same time that occurs from approx 3 months ago. 1- The mus...

Elena

Moderator

754 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Good morning message doesn't show up

PlanFree/PremiumCountryMéxico DeviceSamsung galaxy A30Operating SystemAndroid Oreo My Question or IssueHello, my home screen doesn't show the good morning/good night message since a couple months ago, my app is updated so i don't know what to do

Visitor

Plan Free/Premium Country México   Device Samsung galaxy A30 Operating System Android Oreo   My Question or Issue Hello, my home screen doesn't show the good morning/good ni...

Jeremy

Spotify Legend

882 Views

1 replies

0 likes

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[iOS][Other] Update the App Widget to give us Pause/Play/Forward

Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming.I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to tracks.Why can't we get something similar to the Android...

Casual Listener

Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming. I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to t...

Billy-J

Spotify Star

827 Views

1 replies

1 likes

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No shuffle on Discover weekly now playing screen on Android

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueI use The Clock app by Google as my alarm and have it set to play a random song from my Spotify liked songs. This works and is great except this then tur...

Regular

Plan Premium Country Australia Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue I use The Clock app by Google as my alarm and have it set to play a rand...

354 Views

0 replies

0 likes

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Shuffle downloaded and play local songs

PlanPremiumCountryGermanyOperating SystemAndroid 10My Question or IssueI just recently changed from "the big river" and there are two (pretty basic) functions i can't find in the Spotify android app.1.: Just shuffle trough all my downloaded songs. Th...

Casual Listener

Plan Premium Country Germany Operating System Android 10 My Question or Issue I just recently changed from "the big river" and there are two (pretty basic) functions i can't find in the Spot...

luckyN7

Casual Listener

854 Views

2 replies

0 likes

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Android app deletes all of my downloads.

PlanPremium DuoDeviceMotorola G8 PowerOperating SystemAndroid Oreo My Question or IssueI had well over 8000 songs downloaded on my device, but for some reason Spotify has decided to randomly delete every single one of them. This is the second time it...

Music Fan

Plan Premium Duo Device Motorola G8 Power Operating System Android Oreo   My Question or Issue I had well over 8000 songs downloaded on my device, but for some reason Spotify has de...

318 Views

0 replies

0 likes

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Superuser Contribution Downloading of MP3s to the phone does not work...AGAIN!!!

PlanPremiumCountryCzechiaDeviceSamsung A40Operating SystemAndroid Dear Spotify team,Syncing my phone with my MP3 in laptop does not work. I have tried both wifi and mobile data (downloading allowed) and any time I try to sync it on my phone, the song...

Visitor

Plan Premium Country Czechia Device Samsung A40 Operating System Android   Dear Spotify team, Syncing my phone with my MP3 in laptop does not work. I have tried both wifi and mobile da...

Elena

Moderator

439 Views

1 replies

0 likes

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'listen on' bug

PlanPremiumCountryThe NetherlandsDeviceOne plus 7TOperating SystemAndroid 10 My Question or IssueWhen pressing Sonos speaker on the 'Listen on' page in the app, there is no response.When Sonos is playing and you want to move music back to the device,...

Newbie

Plan Premium Country The Netherlands Device One plus 7T Operating System Android 10   My Question or Issue When pressing Sonos speaker on the 'Listen on' page in the app, there is no r...

501 Views

0 replies

0 likes

cast
listen on
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Superuser Contribution 2015 Mini Countryman and can't cast Spotify via Bluetooth

PlanPremiumCountryCanadaDeviceGoogle Pixel 2Operating SystemAndroid 11 My Question or IssueI have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to pair and use my phone via the built in Bluetooth...but I cannot play Spotify...

Visitor

Plan Premium Country Canada Device Google Pixel 2 Operating System Android 11   My Question or Issue I have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to ...

Mihail

Spotify Legend

2335 Views

1 replies

0 likes

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To use the SD card for cache and downloads when it's formatted as Internal Storage

Hi Spotify! I would like to request the feature to use the SD card for cache and downloads when it's formatted as Internal Storage in Android 10 as it's made in YouTube Music. The Spotify app can see only phone's Internal memory which is too low to s...

Regular

Hi Spotify! I would like to request the feature to use the SD card for cache and downloads when it's formatted as Internal Storage in Android 10 as it's made in YouTube Music. The Spotify app can see...

iromanyshyn

Regular

928 Views

1 replies

1 likes

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Superuser Contribution Lyrics not appearing

PlanPremiumCountryBrazilDeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueThe lyrics update in Brazil has been rolling out for several months and I've updated my app a lot of times but I simply don't get the lyrics feature at all, and I ...

Visitor

Plan Premium Country Brazil Device Oneplus 6T Operating System Android 10   My Question or Issue The lyrics update in Brazil has been rolling out for several months and I've updated my...

Alex

Spotify Legend

713 Views

1 replies

2 likes

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  • 2 likes

Superuser Contribution Album added to Home Screen starts playing on a random track

Plan: Premium @ $9.99/mo I'm a software tester, so I'll explain the issue in a way that a developer would expect.Steps to Reproduce1. Navigate to any album2. Tap on the "..." menu3. Tap on 'Add to Home Screen'4. Drag or "ADD AUTOMATICALLY"5. Go to th...

Casual Listener

Plan: Premium @ $9.99/mo   I'm a software tester, so I'll explain the issue in a way that a developer would expect. Steps to Reproduce 1. Navigate to any album 2. Tap on the "..." me...

Mihail

Spotify Legend

470 Views

1 replies

0 likes

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Superuser Contribution Liked songs not showing up on Android app.

PlanFree/PremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid Oreo, Windows 10 My Question or Issue My liked songs on my desktop app are not synching with my phone app. Ive tried all the reinstallation steps and the issue still persists.

Visitor

Plan Free/Premium Country   Device Samsung Galaxy 10 Operating System Android Oreo, Windows 10   My Question or Issue   My liked songs on my desktop app are not synchin...

Xenia

Moderator

591 Views

1 replies

0 likes

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Superuser Contribution Spotify Starts Autonomously

Plan PremiumFree/PremiumCountryAustralia Samsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueWhen I pick up my phone each day, very early in the morning, Spotify self starts and plays the same song every ti...

Visitor

Plan Premium Free/Premium Country Australia  Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android   My Question or Issue When I pick up my phone each ...

Alex

Spotify Legend

418 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Resolution of album artwork on fullscreen android lockscreen

PlanPremium My Question or IssueWhen listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution though that it looks terrible. How can I make it maximum resolution ...

Casual Listener

Plan Premium   My Question or Issue When listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution thou...

Mihail

Spotify Legend

160 Views

1 replies

0 likes

  • 160 Views
  • 1 replies
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Superuser Contribution Keyboard doesn't open on chromecast

PlanPremiumCountryIsraelDeviceTV, using chromecast on xioami streamerOperating SystemAndroid My Question or IssueHello!I can't search for anything or even log in, because keyboard doesn't open on spotify. It does open on all other apps. I tried resta...

Visitor

  Plan Premium Country Israel Device TV, using chromecast on xioami streamer Operating System Android   My Question or Issue Hello! I can't search for anything or even log in, b...

Elena

Moderator

725 Views

1 replies

0 likes

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Superuser Contribution [Mobile][Android]How to select and move multiple songs up or down the queue?

I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move one song up or down the queue as desired, but I cann...

Casual Listener

I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move o...

Elena

Moderator

986 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Can't stop Shuffle with new narrow sidebar on tablet

I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the screen. There are no controls visible for what is playi...

Casual Listener

I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the scre...

363 Views

0 replies

0 likes

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Music stops playing (tried all fixes)

PlanPremiumCountryU.S.DeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueMy music stops playing randomly. I tried uninstalling, reinstalling, accepting all permissions, making sure the app can run in the background, and setting it to "no...

Visitor

Plan Premium Country U.S. Device Galaxy S10e Operating System Android 10   My Question or Issue My music stops playing randomly. I tried uninstalling, reinstalling, accepting all permi...

323 Views

0 replies

0 likes

  • 323 Views
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  • 0 likes