Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114551 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230202 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589291 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484389 Views
580 replies
42 likes
PlanPremiumCountry DeviceGalaxy j7Operating SystemAndroid 9 My Question or IssueDie App spielt nichts mehr ab. Über den Computer oder die sonos-app ist es kein Problem. Wenn man auf den Play Button klickt dann springt es auf Pause aber weder die Zeit...
Plan Premium Country Device Galaxy j7 Operating System Android 9 My Question or Issue Die App spielt nichts mehr ab. Über den Computer oder die sonos-app ist es kein P...
Spotify Legend
519 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 (2016)Operating SystemAndroid 7.0 My Question or IssueHi, my Spotify App suddenly crashes down while I am listening to music. The app shuts down completely and even forgets where its stopped playing so...
Plan Premium Country Germany Device Samsung Galaxy A5 (2016) Operating System Android 7.0 My Question or Issue Hi, my Spotify App suddenly crashes down while I am listening to music....
Spotify Legend
1014 Views
3 replies
0 likes
PlanPremiumCountryIrelandDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueIs there any way to play saved songs from an artist without following them? When I go in to Your Library > Music > Artists it only shows artists I've foll...
Plan Premium Country Ireland Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue Is there any way to play saved songs from an artist without following them? Wh...
Regular
680 Views
2 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or IssueSince 4 days, I just can't play any music with Spotify. I get stuck at 0:00 (see pic) on each song, loadin indefinitely for no reasons. I've tried everything ...
Plan Premium Country France Device Samsung Galaxy S8+ Operating System Android My Question or Issue Since 4 days, I just can't play any music with Spotify. I get stuck at 0:00 (see p...
Regular
972 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDevice(LG G7 Thinq)Operating System(Android) My Question or IssueI have about 500 songs downloaded from local files and my regular library. Every time the app crashes (which is frequent) or every time I restart the app ...
Plan Premium Country United States Device (LG G7 Thinq) Operating System (Android) My Question or Issue I have about 500 songs downloaded from local files and my regular library. Eve...
Casual Listener
2118 Views
2 replies
2 likes
PlanPremiumCountryU.S.DeviceSamsung Tab S4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueVery frequently when my screen reorients from horizontal to vertical or back the recommended song section at the bottom of a playlis...
Plan Premium Country U.S. Device Samsung Tab S4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Very frequently when my screen reorients fr...
Spotify Legend
470 Views
1 replies
0 likes
I want to free up space on my phone by deleting music that i've downloaded. When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to remove from my library altogether. I only want to remove ...
I want to free up space on my phone by deleting music that i've downloaded. When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to...
Spotify Legend
13279 Views
6 replies
0 likes
PlanFreeApp Version8.5.82.894DeviceHuawei MediaPad T1 10Operating SystemAndroid 4.4.4 My Question or IssueSince 15th Octobre 2020 home screen of app has been significantly changed.In "aktuelleoberflaeche.png" you can see current home screen with left...
Plan Free App Version 8.5.82.894 Device Huawei MediaPad T1 10 Operating System Android 4.4.4 My Question or Issue Since 15th Octobre 2020 home screen of app has been significantly ch...
Spotify Legend
1016 Views
3 replies
0 likes
Hi,If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is this correct? I know casting from within Spotify limi...
Hi, If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is ...
Spotify Star
21113 Views
3 replies
0 likes
PlanFreeCountryFinland DeviceSamsung Galaxy Note 10+Operating SystemOne UI 2.5 My Question or IssueI've beeb having problems using the "add to queue" option while using Spotify on my Chromecast. Usually it let's me just add to queue, but now it keeps...
Plan Free Country Finland Device Samsung Galaxy Note 10+ Operating System One UI 2.5 My Question or Issue I've beeb having problems using the "add to queue" option while using ...
Spotify Legend
681 Views
1 replies
0 likes
PlanPremium FamilyCountryUKDeviceSamsung Galaxy J5Operating SystemAndroid Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, the app then crashes on my phone when I try to use it on its own. In the car I use ...
Plan Premium Family Country UK Device Samsung Galaxy J5 Operating System Android Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, t...
Spotify Legend
3858 Views
3 replies
1 likes
Every time there's an update the app for me on a Samsung s20 using Android gets worse each time.Since the last update it keeps asking me to go online....already online, search and adding to playlists always comes up with faults. Sometimes it doesn't ...
Every time there's an update the app for me on a Samsung s20 using Android gets worse each time. Since the last update it keeps asking me to go online....already online, search and adding to playlis...
Casual Listener
2152 Views
2 replies
1 likes
PlanPremiumCountryUKDeviceUmidigi F1 PlayOperating SystemAndroid 9My Question or IssueI have a number of Connect devices that I use around my home, which I control from my Android phone.Today I noticed a rather strange quirk: When attempting to selec...
Plan Premium Country UK Device Umidigi F1 Play Operating System Android 9 My Question or Issue I have a number of Connect devices that I use around my home, which I control from my Android p...
Spotify Legend
3834 Views
14 replies
0 likes
PlanFreeCountrysaudi arabiaDevicesamsung galaxy note 9Operating SystemAndroid Oreo My Question or Issuei can't find or play any podcast on my app or my web pls help ! its like i have different app from the rest
Plan Free Country saudi arabia Device samsung galaxy note 9 Operating System Android Oreo My Question or Issue i can't find or play any podcast on my app or my web pls he...
Spotify Legend
675 Views
1 replies
0 likes
When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I could find, cleared the cache, reinstalled the app, but...
When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I coul...
Spotify Legend
5786 Views
3 replies
0 likes
PlanPremiumCountry Device Samsung Galaxy s20+Operating SystemAndroid My Question or Issue2 days ago the green play button stopped working. I search any artist click it nothing. Go to there artist radio it works or even my playlist. Checked for phone ...
Plan Premium Country Device Samsung Galaxy s20+ Operating System Android My Question or Issue 2 days ago the green play button stopped working. I search an...
Spotify Legend
6244 Views
3 replies
1 likes
PlanFreeCountryUnited StatesDeviceMoto G stylusOperating SystemAndroid OreoSpotify Version 8.5.84.875 My Question or IssueSpotify will come up, and offer me an ad for 30 minutes of ad-free music. I tap on the watch now button, and the ad plays. Immed...
Plan Free Country United States Device Moto G stylus Operating System Android Oreo Spotify Version 8.5.84.875 My Question or Issue Spotify will come up, and offer me an ad for ...
Spotify Star
792 Views
1 replies
0 likes
PlanPremiumCountryU.S. DevicePixel 4XLOperating SystemAndroid 11 My Question or Issue Is there an option to turn off or atleast edit the "Good Afternoon" section?To take it a step further is there a way to edit other sections like "Your Top Shows"? T...
Plan Premium Country U.S. Device Pixel 4XL Operating System Android 11 My Question or Issue Is there an option to turn off or atleast edit the "Good Afternoon" ...
Spotify Star
726 Views
1 replies
2 likes
PlanPremiumCountry DevicePocophone F1Operating SystemAndroid 10 My Question or IssueI started experiencing issue with trying to download spotify from play store, and due to issue i was forced to download apk. I don't understand what happened since my...
Plan Premium Country Device Pocophone F1 Operating System Android 10 My Question or Issue I started experiencing issue with trying to download spotify from play store,...
Spotify Star
701 Views
3 replies
0 likes
I do not have the option to choose whether I want to storage downloaded music in the internal storage or in the SD-Card of my Android-Phone.It is also not possible to completely uninstall the app. I have followed the instructions given in other posts...
I do not have the option to choose whether I want to storage downloaded music in the internal storage or in the SD-Card of my Android-Phone. It is also not possible to completely uninstall the app. ...
325 Views
0 replies
0 likes
