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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842981 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842981 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14377 Views
  • 1 replies
  • 0 likes
  • 14377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding songs to playlists while offline not working

PlanPremiumCountryUSADevicePixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI camp often, and save a lot of new music offline so I can listen to it and add songs to my playlists and likes. Recently when I have don...

  • Newbie
  • Plan Premium Country USA Device Pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I camp often, and save a lot of new music offline so I c...
  • Petya
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • bug
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Can't play latest TOOL album through chromecast

PlanPremiumCountryNLDeviceOP & My Question or IssueI have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other music seems fine, but when I select any song from the latest TOOL album it jus...

  • Music Fan
  • Plan Premium Country NL Device OP &   My Question or Issue I have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other mu...
  • grotejoost
  • Music Fan
  • 338 Views
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  • 338 Views
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For smartphone devices, after clicking "forget this device" it still appears the next time I log in

PlanFree/PremiumCountry Device(Pixel 2)Operating SystemAndroid 10 My Question or IssueFor smartphone devices, after clicking "forget this device" it still appears the next time I log in. Specifically on Amazon Echo devices linked to the same Amazon a...

  • Visitor
  • Plan Free/Premium Country   Device (Pixel 2) Operating System Android 10   My Question or Issue For smartphone devices, after clicking "forget this device" it still appears the ne...
  • 145 Views
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  • 145 Views
  • 0 replies
  • 0 likes

Tengo un problema premium 199 por un año

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a problem with subscription 199 premium one year [snip - Community Moderator edi...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...
  • Brunelicia
  • Spotify Star
  • 570 Views
  • 1 replies
  • 0 likes
  • Premium 199 por un año
  • 570 Views
  • 1 replies
  • 0 likes

Spotify acting up

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, then once it loads the song that was playing would st...

  • Visitor
  • Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, th...
  • 298 Views
  • 0 replies
  • 1 likes
  • 298 Views
  • 0 replies
  • 1 likes

Superuser Contribution Albums added to playlist appears in reverse order. Different from play order.

PlanPremium (family plan)CountryUnited StatesDevicePixel 2Operating SystemAndroid 9 Pie PQ3A.190801.002 My Question or IssueFor multiple years, I have had my spotify playlist sorted by "recently added". If I add an album to the the playlist by pressi...

  • Casual Listener
  • Plan Premium (family plan) Country United States Device Pixel 2 Operating System Android 9 Pie PQ3A.190801.002   My Question or Issue For multiple years, I have had my spotify playlist...
  • slimphatman
  • Newbie
  • 1012 Views
  • 6 replies
  • 3 likes
  • 1012 Views
  • 6 replies
  • 3 likes

Solved!! W1dg3t?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • saacke-us
  • Casual Listener
  • 276 Views
  • 2 replies
  • 2 likes
  • Widget
  • 276 Views
  • 2 replies
  • 2 likes

Using play button on lock screen with Airpods

PlanPremiumCountryLatviaDevice(Samsung Galaxy s10e)Operating System(Android 9)My Question or IssueHello!I just bought Samsung Galaxy s10e. I'm usually listening music with my Airpods. And when I'm with my Airpods I can't pause music on lock screen. W...

  • Newbie
  • Plan Premium Country Latvia Device (Samsung Galaxy s10e) Operating System (Android 9) My Question or Issue Hello! I just bought Samsung Galaxy s10e. I'm usually listening music with my Airp...
  • 169 Views
  • 0 replies
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  • 169 Views
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Superuser Contribution No Spotify app on my Play Store (SONY XPERIA TIPO)

PlanFree/PremiumCountry : FRANCE DeviceSONY XPERIA TIPOOperating SystemANDROID My Question or IssueHi,I'm looking for help : I cannot find the Spotify App on my Google Play Store on my SONY XPERIA TIPO. If there's in indeed no Spotify App for my phon...

  • Casual Listener
  • Plan Free/Premium Country : FRANCE   Device SONY XPERIA TIPO Operating System ANDROID   My Question or Issue Hi, I'm looking for help : I cannot find the Spotify App on my Goog...
  • SONYXPERIATIP0
  • Casual Listener
  • 598 Views
  • 2 replies
  • 0 likes
  • 598 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email on fb changed but it didnt change on spotify

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one.Thanks for any help

  • Visitor
  • So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one. Thanks for any help  
  • Katerina
  • Spotify Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/pause on local screen

PlanPremiumCountryFrancesca DeviceHonor 6Operating SystemAndroid 6.0Spotify 8.5.23.686 and previous My Question or IssueThe play/pause button on lock screen is not working. It sends two events :The music pauses, then immediately restarts.

  • Visitor
  • Plan Premium Country Francesca   Device Honor 6 Operating System Android 6.0 Spotify 8.5.23.686 and previous   My Question or Issue The play/pause button on lock  screen&nb...
  • Katerina
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • Android ui
  • 335 Views
  • 1 replies
  • 0 likes

massive battery drain after use with BMW-connected-app

After using spotify in the car via bluetooth,the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was closed.When re-opening Spotify the BMW-warning message (...

  • Visitor
  • After using spotify in the car via bluetooth, the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was clo...
  • 435 Views
  • 0 replies
  • 1 likes
  • 435 Views
  • 0 replies
  • 1 likes

Syncing Local Files to Android

I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the same network on both devices, signed out and back in...

  • Regular
  • I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the s...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Auto-switch music to phone with Android Auto.

Please add a feature to automatically switch playback to the phone device that has been connected to Android auto.

  • Newbie
  • Please add a feature to automatically switch playback to the phone device that has been connected to Android auto.  
  • 197 Views
  • 0 replies
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  • 197 Views
  • 0 replies
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Solved!! Lite and Quality

PlanFreeCountry ArgentinaDeviceJ2PrimeOperating SystemAndroid My Question or IssueHi there. I was reading about spotify on blogs and wanted to give it a try. One thing that I need is to save data, so a low quality streaming is what I'm looking for. I...

  • Casual Listener
  • Plan Free Country  Argentina Device J2Prime Operating System Android   My Question or Issue Hi there. I was reading about spotify on blogs and wanted to give it a try. One thing t...
  • Cundo
  • Casual Listener
  • 2410 Views
  • 4 replies
  • 0 likes
  • 2410 Views
  • 4 replies
  • 0 likes

Spotify doesn't allow me to save anymore music

PlanPremiumCountryUnited StatesDeviceLG Aristo 3Operating SystemAndroid Oreo My Question or IssueI've been having this issue where Spotify doesn't let me save anymore music after having 9300 songs saved. Anyone have any idea how I can resolve this if...

  • Regular
  • Plan Premium Country United States Device LG Aristo 3 Operating System Android Oreo   My Question or Issue I've been having this issue where Spotify doesn't let me save anymore mu...
  • the_gregster12
  • Music Fan
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

The rewind-button does not work on locked screen

PlanPremiumCountryNorwayDeviceSamsung Galaxy Note 10 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe rewind-button is greyed out on my phone when the screen is locked. I can only pause/play and forward. I've tried ...

  • Visitor
  • Plan Premium Country Norway Device Samsung Galaxy Note 10 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The rewind-button is greyed out on m...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Discover weekly is not appearing

PlanPremiumCountryIndiaDeviceMI Redmi 5Operating SystemAndroid Oreo My Question or IssueMy discover weekly and release radar playlists are not appearing on home/made for you/discover tab. I can follow these playlists but it doesn't appears on respect...

  • Regular
  • Plan Premium Country India Device MI Redmi 5 Operating System Android Oreo   My Question or Issue My discover weekly and release radar playlists are not appearing on home/made for you/...
  • 324 Views
  • 0 replies
  • 0 likes
  • Android
    Discover
    made for you
  • 324 Views
  • 0 replies
  • 0 likes

Headphones button and lock screen issue

PlanPremiumCountryPolandDeviceSamsung Galaxy Trend plusOperating SystemAndroid 4.2.2 My Question or IssueHello. Two days ago I started getting wierd things happening. I noticed that when I plug my headphones into my phone, spotify has trouble with he...

  • Visitor
  • Plan Premium Country Poland Device Samsung Galaxy Trend plus Operating System Android 4.2.2   My Question or Issue Hello. Two days ago I started getting wierd things happening. I notic...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Android Auto - Can't Browse a large album library

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueMy album library is growing and growing. Recently, I noticed, that I can't browse albums via Android Auto any more. There's just an infinite loading ...

  • Music Fan
  • Plan Premium Country Germany Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue My album library is growing and growing. Recently, I noticed, that I can'...
  • RmnZ
  • Regular
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes