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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375452 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryU.S.DeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueMy music stops playing randomly. I tried uninstalling, reinstalling, accepting all permissions, making sure the app can run in the background, and setting it to "no...
Plan Premium Country U.S. Device Galaxy S10e Operating System Android 10 My Question or Issue My music stops playing randomly. I tried uninstalling, reinstalling, accepting all permi...
323 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSony Xperia 5iiOperating SystemAndroid 10 I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing music from Spotify, but then I realized that I cannot play/stop and skip song...
Plan Premium Country Canada Device Sony Xperia 5ii Operating System Android 10 I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing mus...
448 Views
0 replies
0 likes
Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to:1. Go to Your Library2. Start playing a playlist3. Op...
Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to: ...
Spotify Legend
4315 Views
2 replies
0 likes
Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. PlanPremiumCountryUSDevicePixel 3aOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. Plan Premium Country US Device Pix...
Spotify Legend
636 Views
1 replies
0 likes
PlanFreeCountryIrelandDeviceWileyfox Swift 2Operating SystemAndroid Oreo My Question or IssueSee Subject.Always get the same message, doesn't matter whether on WiFi (tried several different ISPs) or on 4G.The app is up to date according to google sto...
Plan Free Country Ireland Device Wileyfox Swift 2 Operating System Android Oreo My Question or Issue See Subject. Always get the same message, doesn't matter whether on...
Casual Listener
1122 Views
4 replies
0 likes
PlanPremiumCountryTurkeyDevice(Xiaomi Redmi note 8 pro)Operating System(Android 10.) My Question or IssueWhen playing music background or while screen is locked the music stops unexpectedly and when I look if someone's calling me or something there i...
Plan Premium Country Turkey Device (Xiaomi Redmi note 8 pro) Operating System (Android 10.) My Question or Issue When playing music background or while screen is locked the m...
Spotify Legend
497 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(Samsung s20) I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she connected and turned it up and it just cracked to full on my home thea...
Plan Premium Country Canada Device (Samsung s20) I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she ...
Moderator
626 Views
1 replies
0 likes
Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days. I just accepted a friend's Group Playlist request, and found it to be the most infuriating music experience I've ever endured on a digital platform. 1. ...
Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days. I just accepted a friend's Group Playlist request, and found it to be the most infuriating m...
Spotify Legend
714 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceMotorola G8 Powerlite My Question or IssueWhile playing music Spotify will detect an external device, the music will then freeze and when I look at my phone I've got a big box telling me it's found external speakers (which ...
Plan Premium Country UK Device Motorola G8 Powerlite My Question or Issue While playing music Spotify will detect an external device, the music will then freeze and whe...
Moderator
486 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceBQOperating SystemAndroid 7.1.1 My Question or IssueI'm hearing audio books with spotify. The problem occurred even with two different audio books.While hearing, I dicover that spotify is downloading title 207 of 208 (1...
Plan Premium Country Germany Device BQ Operating System Android 7.1.1 My Question or Issue I'm hearing audio books with spotify. The problem occurred even with two different audio bo...
Spotify Legend
428 Views
1 replies
1 likes
Plan -Premium FamilyCountry UKDevice - Samsung A21Operating System - Android 10My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app. The app runs so slow and becomes un-usable not playing songs ,...
Plan -Premium Family Country UK Device - Samsung A21 Operating System - Android 10 My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app.&n...
Casual Listener
581 Views
1 replies
1 likes
I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10.Also had the issue before with a Galaxy S7. I also cannot access the podcas...
I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10. Also had the issue bef...
330 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S10 and VIZIO Smart TVOperating SystemAndroid version 10 My Question or IssueWhen I try to play Spotify from my phone to my smart TV via "google cast" it does not work 100%. It will connect and play one song,...
Plan Premium Country USA Device Samsung Galaxy S10 and VIZIO Smart TV Operating System Android version 10 My Question or Issue When I try to play Spotify from my phone to my smart TV...
541 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an android phone and previously liked a bunch of podcasts I was interested in listenin...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
510 Views
1 replies
0 likes
PlanPremiumCountrySamsung Galaxy s8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy downloaded local files suddenly won't play. They are downloaded to the phone and have the green mark, and as recently as yesterday they ...
Plan Premium Country Samsung Galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My downloaded local files suddenly won't play. They are downlo...
Roadie
681 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemPie My Question or Issue When I click on the button that used to allow me to cast to google home it only allows me to start a session with someone else. If I go through the Google home ap...
Plan Premium Country Device Samsung Galaxy Note 8 Operating System Pie My Question or Issue When I click on the button that used to allow me to cast to google h...
Spotify Legend
468 Views
1 replies
0 likes
Plan: Premium (Family)Country: USApp Version: 8.5.76.962 (I did a re-install recently)Device: Pixel 3Operating System: Android 11 Hello,Recently, I have been unable to download podcasts through the app. The podcast will attempt to download for a few ...
Plan: Premium (Family) Country: US App Version: 8.5.76.962 (I did a re-install recently) Device: Pixel 3 Operating System: Android 11 Hello, Recently, I have been unable to download pod...
Spotify Legend
1489 Views
3 replies
1 likes
I've moved from an iPhone to a Samsung S7 edge and when tracks are playing, I can't skip to the previous track by triple clicking on the earphones control button. At first I thought it was the new earphones that come with the phone but even with my i...
I've moved from an iPhone to a Samsung S7 edge and when tracks are playing, I can't skip to the previous track by triple clicking on the earphones control button. At first I thought it was the new ea...
Spotify Legend
3758 Views
6 replies
2 likes
PremiumCountryFranceDeviceXiaomi mi 10 proOperating SystemAndroid 10 My Question or IssueBonjour, depuis quelques temps, la roue crantée permettant l'accession aux paramètres a disparu. Spotify fonctionne sans souci, mais je n'ai forcément plus de ré...
Premium Country France Device Xiaomi mi 10 pro Operating System Android 10 My Question or Issue Bonjour, depuis quelques temps, la roue crantée permettant l'accession aux paramètres a...
1457 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceGoogle pixel 2 XLOperating SystemAndroid 10 - Build number: QQ3A.200805.001Spotify App Version:8.5 76.962 My Question or IssueI can create the list of my forever favourite songs without any problems. After taping on the...
Plan Premium Country Germany Device Google pixel 2 XL Operating System Android 10 - Build number: QQ3A.200805.001 Spotify App Version: 8.5 76.962 My Question or Issue I can cr...
Spotify Legend
1609 Views
7 replies
0 likes
