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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846898 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846898 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16129 Views
  • 3 replies
  • 0 likes
  • 16129 Views
  • 3 replies
  • 0 likes

Solved!! I want to import downloaded local song files to my Spotify app but newer songs don't show up

PlanPremiumCountryBrazil Device(Moto G 5SOperating SystemAndroid I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/show them in the "Import Songs" option from Settings, as if they don't exist alon...

  • Regular
  • Plan Premium Country Brazil  Device (Moto G 5S Operating System Android   I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/sh...
  • eltoch
  • Composer
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast / Web player (chrome) starts playing without being asked

Spotify PremiumCountrySwitzerlandDeviceSamsung Galaxy 5 NeoOperating SystemAndroid 6.0.1 My Question or IssueMy Spotify app keeps playing songs I've never heard on Chromecast (which I never used, I don't even know "where" (on which device) the songs ...

  • Visitor
  • Spotify Premium Country Switzerland Device Samsung Galaxy 5 Neo Operating System Android 6.0.1   My Question or Issue My Spotify app keeps playing songs I've never heard on Chromecast (...
  • Jls0923
  • Casual Listener
  • 1614 Views
  • 2 replies
  • 0 likes
  • 1614 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Phone, Cant Access Playlists or Make New Ones

PlanPremiumCountryUnited States of AmericaDeviceLG G6Operating SystemAndroid My Question or IssueI just git my new phone, because I needed something compatible with my new diabetes equipment. I use spotify nonstop, and regularly make and edit playlis...

  • Visitor
  • Plan Premium Country United States of America Device LG G6 Operating System Android   My Question or Issue I just git my new phone, because I needed something compatible with my new di...
  • Xerophix
  • Casual Listener
  • 568 Views
  • 4 replies
  • 0 likes
  • LG
    LG G6
    Playlist
  • 568 Views
  • 4 replies
  • 0 likes

Solved!! Annoying pop up bubble

Using the Galaxy S10. Everytime I switch to a different app, an annoying little bubble pops up with the current song that stays on top of all my other apps. Even if I go back to Spotify, there it is. I can close it out, but it's cumbersome and half t...

  • Newbie
  • Using the Galaxy S10.  Everytime I switch to a different app, an annoying little bubble pops up with the current song that stays on top of all my other apps.  Even if I go back to Spotify, ...
  • Mccarthysam4
  • Visitor
  • 4277 Views
  • 2 replies
  • 2 likes
  • 4277 Views
  • 2 replies
  • 2 likes

Superuser Contribution Esperando para descargar, android

PlanPremiumCountryEspañaDeviceXiaomi Redmi Note 5Operating SystemAndroid 9 My Question or IssueCuando intento descargar una lista de reproducción con archivos locales (añadida desde el pc) en mi movil, se queda "esperando para descargar" indefinidame...

  • Visitor
  • Plan Premium Country España Device Xiaomi Redmi Note 5 Operating System Android 9   My Question or Issue Cuando intento descargar una lista de reproducción con archivos locales (añadid...
  • Katerina
  • Spotify Legend
  • 1906 Views
  • 1 replies
  • 0 likes
  • archivos locales
  • 1906 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify hangs on Android (Motorola one power)

PlanPremiumCountryIndia DeviceMotorola one powerOperating SystemAndroid v9 My Question or IssueSpotify hangs and app shuts out automatically when I click on the song that is playing shown at the bottom half of screen (see attached snapshot)Have seen ...

  • Gig Goer
  •   Plan Premium Country India   Device Motorola one power Operating System Android v9   My Question or Issue Spotify hangs and app shuts out automatically when I click on th...
  • Peter
  • Spotify Legend
  • 1840 Views
  • 12 replies
  • 0 likes
  • 1840 Views
  • 12 replies
  • 0 likes

Superuser Contribution Daily Mix

Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.

  • Casual Listener
  • Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.  
  • Katerina
  • Spotify Legend
  • 440 Views
  • 2 replies
  • 5 likes
  • 440 Views
  • 2 replies
  • 5 likes

Superuser Contribution SD Card self deletes - switches to internal storage.

PlanPremium - FamilyCountryUKDeviceSamsung Note 9Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the SD Card se...

  • Gig Goer
  • Plan Premium - Family Country UK Device Samsung Note 9 Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring the SD Car...
  • Flunk
  • Gig Goer
  • 897 Views
  • 7 replies
  • 1 likes
  • 897 Views
  • 7 replies
  • 1 likes

Downloading the app in a restricted country

I live in Mozambique and spotify free is not available in my country so I bought the premium one, however I can't download the app, I can only use it in my computer. Does anyone passed for this situation?

  • Newbie
  • I live in Mozambique and spotify free is not available in my country so I bought the premium one, however I can't download the app, I can only use it in my computer. Does anyone passed for this situa...
  • xaviajade
  • Visitor
  • 11282 Views
  • 3 replies
  • 0 likes
  • 11282 Views
  • 3 replies
  • 0 likes

Incredibly slow...

PlanPremiumCountrySpainDeviceXperia xz3Operating SystemAndroid 9 Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist profile or an album list. It makes no difference if the songs are downloaded...

  • Music Fan
  • Plan Premium Country Spain Device Xperia xz3 Operating System Android 9   Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist pr...
  • eltoch
  • Composer
  • 218 Views
  • 1 replies
  • 4 likes
  • 218 Views
  • 1 replies
  • 4 likes

Samsung S9 Musique se met en pause

PlanPremiumCountryFrance DeviceSamsung Galaxy 9Operating SystemAndroid Bonjour,Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les 10-20 secondes et parfois redémarre plusieurs secondes après. Je n'utilise pas d'e...

  • Casual Listener
  • Plan Premium Country France   Device Samsung Galaxy 9 Operating System Android   Bonjour, Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les...
  • RobInPulse
  • Casual Listener
  • 1431 Views
  • 2 replies
  • 1 likes
  • 1431 Views
  • 2 replies
  • 1 likes

Superuser Contribution What has happened to Landscape Mode ?

PlanPremiumDeviceVariousOperating SystemAndroid My Question or IssueI have an android heatunit in my car and listen to spotify all the time but the latest update to the GUI is a joke. The album art is so small its hardly visible and the controls are ...

  • Regular
  •   Plan Premium Device Various Operating System Android   My Question or Issue I have an android heatunit in my car and listen to spotify all the time but the latest update to the G...
  • Palokowski
  • Regular
  • 5623 Views
  • 18 replies
  • 9 likes
  • 5623 Views
  • 18 replies
  • 9 likes

Autoplay doesn't run

PlanFreeCountryUruguayDeviceSamsung Galaxy J6Operating SystemAndroid 8.0 My Question or IssueEvery day when I listen to my daily mix, most of the time I finished to listen all the playlist, however, when it finishes the music just stop, it doesn't st...

  • Newbie
  • Plan Free Country Uruguay Device Samsung Galaxy J6 Operating System Android 8.0   My Question or Issue Every day when I listen to my daily mix, most of the time I finished to listen al...
  • chcamxcana
  • Visitor
  • 268 Views
  • 1 replies
  • 2 likes
  • 268 Views
  • 1 replies
  • 2 likes

Superuser Contribution Daily Mix not working.

Hi, i created a Spotify Premium account around two and a half weeks ago, i have many different songs in my playlist and i've streamed from different places of the app. For the first two weeks the daily mix was "in the works" but now o don't get this ...

  • Visitor
  • Hi, i created a Spotify Premium account around two and a half weeks ago, i have many different songs in my playlist and i've streamed from different places of the app. For the first two weeks the dai...
  • cantibarra
  • Newbie
  • 5683 Views
  • 2 replies
  • 1 likes
  • 5683 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connections notification and battery drain when using Navigation through Google Maps

Plan: PremiumCountry: UKDevice: OnePlus 6tOperating System: Android PieSpotify Version: 8.5.20.857 I've been using Google Maps for navigation for some time with no issues. However, over the past few days whenever I start to use Navigation, I immediat...

  • Regular
  •   Plan: Premium Country: UK Device: OnePlus 6t Operating System: Android Pie Spotify Version: 8.5.20.857   I've been using Google Maps for navigation for some time with no issue...
  • RB800
  • Newbie
  • 878 Views
  • 4 replies
  • 3 likes
  • 878 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Spotify silently crashes when the phone is locked

PlanPremium (Student)CountryIreland DeviceSamsung S8Operating SystemAndroid 9 My Question or IssueThis issue has only begun recently, and previously Spotify worked perfectly on the phone for 18 months. Every now and then when my phone is locked Spoti...

  • Casual Listener
  • Plan Premium (Student) Country Ireland   Device Samsung S8 Operating System Android 9   My Question or Issue This issue has only begun recently, and previously Spotify worked per...
  • Peter
  • Spotify Legend
  • 21419 Views
  • 12 replies
  • 8 likes
  • 21419 Views
  • 12 replies
  • 8 likes

Superuser Contribution Spotify se met en pause

Bonjour, J'ai un soucis, mon Spotify se met en pause tout seul 10 sec environ après que l'écran se soit mis en veille. J'écoute en bluetooth sur les "air pods" de samsung (je ne me souviens plus le nom) ou sur mon Beats Studio 3 ou bien en filaire av...

  • Casual Listener
  • Bonjour,   J'ai un soucis, mon Spotify se met en pause tout seul 10 sec environ après que l'écran se soit mis en veille. J'écoute en bluetooth sur les "air pods" de samsung (je ne me souviens ...
  • Katerina
  • Spotify Legend
  • 6832 Views
  • 7 replies
  • 3 likes
  • 6832 Views
  • 7 replies
  • 3 likes

Spotify will not work unless wifi is on.

PlanPremiumCountryUSADeviceMotorola E6 + Motorola E4Operating SystemAndroid 9 My Question or IssueAfter the recent 2 updates the app started to lag. Then on the 28th update ultimately stopped working during transit and would not play or load anything...

  • Casual Listener
  • Plan Premium Country USA Device Motorola E6 + Motorola E4 Operating System Android 9   My Question or Issue After the recent 2 updates the app started to lag. Then on the 28th update u...
  • dev24
  • Regular
  • 339 Views
  • 3 replies
  • 0 likes
  • 339 Views
  • 3 replies
  • 0 likes

Spotify stopping between newly added album tracks

Hi All Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next track. Any suggestions as I have tried the settings for gapless...

  • Visitor
  • Hi All   Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next tra...
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 1 likes
  • 144 Views
  • 1 replies
  • 1 likes

Spotify for Android keeps disconnecting from Chromecast

PlanPremiumCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to happen at the end of song, or one time it was the end of playlist. Have follow...

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy Operating System Android   My Question or Issue Spotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to ha...
  • martynaudio
  • Visitor
  • 932 Views
  • 1 replies
  • 5 likes
  • 932 Views
  • 1 replies
  • 5 likes