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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Spotify on Android Auto

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap PlanPremiumCountryBrazil DeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,...

Casual Listener

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap   Plan Premium Country Brazil  ...

julioffigueired

Casual Listener

669 Views

1 replies

0 likes

android auto
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I used too 6 month gift cards on Christmas and they didn't stack so i only got six months of premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Rogerwolf00

Casual Listener

424 Views

1 replies

0 likes

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Superuser Contribution Spotify app has never worked correctly

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, changed other settings (crossfade)...nothing works. Not...

Visitor

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, chan...

Elena

Moderator

335 Views

1 replies

0 likes

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Can't listen to albums offline

PlanPremiumCountryMexicoDeviceSamsung A51Operating SystemAndroid 10 My Question or Issue I have a lot of albums downloaded, not all albums songs are on my liked songs, and it's fine that way. But whenever I go offline, and try to open an albums it ju...

Visitor

Plan Premium Country Mexico Device Samsung A51 Operating System Android 10   My Question or Issue   I have a lot of albums downloaded, not all albums songs are on my liked songs,...

user-removed

Not applicable

1011 Views

2 replies

1 likes

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Superuser Contribution Autoplay not working

PlanPremiumCountryPortugalDeviceSamsung Galaxy 8Operating SystemAndroid Pie My Question or IssueRecently my autoplay stopped working and I've already tried everything that is in the Android Troubleshooting.This isn't the first time this happens but l...

Casual Listener

Plan Premium Country Portugal Device Samsung Galaxy 8 Operating System Android Pie   My Question or Issue Recently my autoplay stopped working and I've already tried everything that is...

Xenia

Moderator

719 Views

1 replies

0 likes

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Superuser Contribution App ist sehr langsam oder reagiert überhaupt nicht mehr

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung.Ich habe die App schon 3x mal neu installiert und auch davor nach der Beschreibung gelöscht....

Casual Listener

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung. Ich habe die App schon 3x mal neu insta...

AlejaR

Moderator

26347 Views

38 replies

13 likes

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Could the name of song show in the original language?

PlanPremiumCountryTaiwanDeviceRealme XTOperating SystemANDROID 10My Question or IssueACTUALLY, this is all platform issue.I know there was a similar questions before, but it seems not got any solution, so I would like to ask again.In many case, the s...

Visitor

Plan Premium Country Taiwan Device Realme XT Operating System ANDROID 10 My Question or Issue ACTUALLY, this is all platform issue. I know there was a similar questions before, but it seems...

407 Views

0 replies

3 likes

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Local songs on playlist won't sync to phone

PlanPremiumCountryNew ZealandDeviceOppo Reno ZOperating SystemColorOS V6.0 My Question or IssueRecently i added a local song to a playlist, when syncing it acts like it is downloaded but remains greyed out and unplayable i tried re downloading the pl...

Newbie

Plan Premium Country New Zealand Device Oppo Reno Z Operating System ColorOS V6.0   My Question or Issue Recently i added a local song to a playlist, when syncing it acts like it is do...

349 Views

0 replies

0 likes

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Superuser Contribution Offline album organisation

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10 Operating SystemAndroid 10 Spotify Version8.5.63.941 My Question or Issue Whenever I switch my phone to offline mode, all of my downloaded albums get jumbled up and I can't find a way to get ...

Casual Listener

Plan Premium   Country United Kingdom   Device Samsung Galaxy S10   Operating System Android 10   Spotify Version 8.5.63.941     My Question or Issue &n...

Xenia

Moderator

380 Views

1 replies

0 likes

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Superuser Contribution Playlists not working and general issues with app

PlanPremiumCountryGermanyDeviceXiaomi A3Operating SystemAndroid Oreo My Question or IssueSince a few weeks I experience following problems: when starting to play a new playlist, one song is played and thereafter spotify returns to a single same album...

Visitor

Plan Premium Country Germany Device Xiaomi A3 Operating System Android Oreo   My Question or Issue Since a few weeks I experience following problems:   when starting to pla...

Elena

Moderator

445 Views

1 replies

0 likes

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  • 1 replies
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Premium user, still having problems with the shuffling

PlanPremiumCountryUnited StatesDevice(Google Pixel 3A)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm a premium user who recently got a new phone (Google Pixel 3a). I'm not sure if this is an issue of shuffling or of ...

Casual Listener

Plan Premium Country United States Device (Google Pixel 3A) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I'm a premium user who recently...

EmilyJ91

Casual Listener

554 Views

2 replies

0 likes

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Solved!!Superuser Contribution Autoplay enabled but not working

PlanPremiumCountryItalyDeviceHuawei p10Operating SystemAndroid My Question or IssueAutoplay option is enabled on my phone, but it doesn't work properly...if I play a song, at the end music stops. App had worked properly before. I tried to unistall an...

Casual Listener

Plan Premium Country Italy Device Huawei p10 Operating System Android   My Question or Issue Autoplay option is enabled on my phone, but it doesn't work properly...if I play a song, a...

Frap87

Casual Listener

604 Views

2 replies

0 likes

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Spotify adds songs even though I have at least 15 songs in the playlist

PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 songs which is the minimum number to avoid Spotify adding its songs to your ...

Regular

Plan Free Country Italy Device Samsung J5 Operating System Android 9   My Question or Issue I noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 ...

559 Views

0 replies

0 likes

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Superuser Contribution "no internet connection available" Error

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi. PlanPremiumCountryPhilippines DeviceOppo F5Operating SystemAndroid My Question or Issueerror ...

Visitor

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi.  Plan Premium Country Philippines...

Elena

Moderator

674 Views

1 replies

0 likes

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Songs hidden in playlists

PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9My Question or IssueI noticed that Spotify often changes the policy to be adopted in the songs that are discarded during the playback of your playlist, I speak of songs that the user has ad...

Regular

Plan Free Country Italy Device Samsung J5 Operating System Android 9 My Question or Issue I noticed that Spotify often changes the policy to be adopted in the songs that are discarded during...

363 Views

0 replies

0 likes

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Did you remove scrollbar again?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

skroon19

Composer

552 Views

1 replies

0 likes

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Liked and Downloaded songs dissappearing

PlanPremium DuoCountryArgentinaDeviceMotorola E4+Operating SystemAndroid 7 My Question or IssueAfter the recent update, not only did I lose my entire library of more than 3000 songs, but after going through the (completely unnecesary) hassle of re-li...

Visitor

Plan Premium Duo Country Argentina Device Motorola E4+ Operating System Android 7   My Question or Issue After the recent update, not only did I lose my entire library of more than 300...

389 Views

0 replies

1 likes

  • 389 Views
  • 0 replies
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Android App is Pausing. Attempted several fixes already.

Plan-PremiumCountry-USA, OregonDevice-Samsung Note 10+Operating SystemAndroid, latest version My Question or Issue This app is the only music app that keeps pausing. I looked and attempted the several posts on this forum about sleep settings, power s...

Newbie

Plan-Premium Country-USA, Oregon Device-Samsung Note 10+ Operating System Android, latest version   My Question or Issue   This app is the only music app that keeps pausing. I looke...

lbenioff25

Newbie

427 Views

1 replies

1 likes

  • 427 Views
  • 1 replies
  • 1 likes