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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118120 Views

27 replies

4 likes

  • 118120 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237796 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237796 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598593 Views

79 replies

3 likes

  • 598593 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491108 Views

581 replies

42 likes

Account
Free
  • 491108 Views
  • 581 replies
  • 42 likes

Superuser Contribution Android TV Spotify problems

PlanFree/Premium / not relevantCountryDKDeviceSONY BRAVIA ANDROID TVOperating SystemAndroid OreoMy Question or IssueUsing Spotify on android TV is overall a very fine experienc, but have got a couple of issues with it; 1. Spotify connect is not avail...

Visitor

Plan Free/Premium / not relevant Country DK Device SONY BRAVIA ANDROID TV Operating System Android Oreo My Question or Issue Using Spotify on android TV is overall a very fine experienc...

Mihail

Spotify Legend

2506 Views

2 replies

1 likes

Android TV
Autostart
  • 2506 Views
  • 2 replies
  • 1 likes

FIIO Mark2 X7 Cannot access Spotify Home / Browse

PlanPremiumCountryCanadaDeviceFiiO Mark2 X7Operating SystemAndroid My Question or IssueUsing my FiiO Mark2 X7, I cannot access the spotify Home / Browse screen. I get the error of sorry, something went wrong. I have tried factory resetting twice with...

Casual Listener

Plan Premium Country Canada Device FiiO Mark2 X7 Operating System Android   My Question or Issue Using my FiiO Mark2 X7, I cannot access the spotify Home / Browse screen. I get the err...

pamantea

Casual Listener

947 Views

1 replies

1 likes

  • 947 Views
  • 1 replies
  • 1 likes

Problema con las letras

Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?

Visitor

Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?

562 Views

0 replies

2 likes

  • 562 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify refuses to play any songs on mobile

PlanFreeCountryUSADeviceSamsung galaxy 9Operating SystemAndroid 10 My Question or Issue Mobile spotify refuses to play any songs at all. It was fine on the way to college this morning but has since quit. When i hit shuffle play, it displays the "tryi...

Casual Listener

  Plan Free Country USA Device Samsung galaxy 9 Operating System Android 10   My Question or Issue   Mobile spotify refuses to play any songs at all. It was fine on the way...

Alex

Spotify Legend

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why can't I play any songs by certain artists?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueA while ago I discovered I can't listen to any of the songs by Selena Gomez or Britney Spears. If they are featured on another artists song I can listen ...

Newbie

  Plan Premium Country Germany Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue A while ago I discovered I can't listen to any of the songs by S...

Mihail

Spotify Legend

1678 Views

2 replies

0 likes

  • 1678 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Local files no longer uploading

I had a few local songs stored on my Android for quite some time now and I remember the time I uploaded those being rather simple, just as described in the tutorial. When I wanted to upload a few more local songs now I've been shocked to find out it ...

Roadie

I had a few local songs stored on my Android for quite some time now and I remember the time I uploaded those being rather simple, just as described in the tutorial. When I wanted to upload a few mor...

Selbi

Roadie

7255 Views

5 replies

0 likes

  • 7255 Views
  • 5 replies
  • 0 likes

Superuser Contribution HOW TO ENABLE MY LYRICS?

PlanPremiumCountryVietnamDeviceVivoOperating SystemAndroid My Question or IssueHi, i just have updated my account to premium. Before i updated, the lyrics from mixmatch was showing fine. However, after i updated, it's just disappear, how can i fix th...

Newbie

Plan Premium Country Vietnam Device Vivo Operating System Android   My Question or Issue Hi, i just have updated my account to premium. Before i updated, the lyrics from mixmatch was s...

Mihail

Spotify Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs abspielen über App

PlanPremiumCountry DeviceGalaxy j7Operating SystemAndroid 9 My Question or IssueDie App spielt nichts mehr ab. Über den Computer oder die sonos-app ist es kein Problem. Wenn man auf den Play Button klickt dann springt es auf Pause aber weder die Zeit...

Visitor

  Plan Premium Country   Device Galaxy j7 Operating System Android 9   My Question or Issue Die App spielt nichts mehr ab. Über den Computer oder die sonos-app ist es kein P...

Ivan

Spotify Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App suddenly crashes completly

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 (2016)Operating SystemAndroid 7.0 My Question or IssueHi, my Spotify App suddenly crashes down while I am listening to music. The app shuts down completely and even forgets where its stopped playing so...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A5 (2016) Operating System Android 7.0   My Question or Issue Hi, my Spotify App suddenly crashes down while I am listening to music....

Alex

Spotify Legend

1053 Views

3 replies

0 likes

  • 1053 Views
  • 3 replies
  • 0 likes

Play saved songs by artist without following them?

PlanPremiumCountryIrelandDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueIs there any way to play saved songs from an artist without following them? When I go in to Your Library > Music > Artists it only shows artists I've foll...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Is there any way to play saved songs from an artist without following them? Wh...

Dade_00

Regular

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Can't play any music

PlanPremiumCountryFranceDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or IssueSince 4 days, I just can't play any music with Spotify. I get stuck at 0:00 (see pic) on each song, loadin indefinitely for no reasons. I've tried everything ...

Casual Listener

Plan Premium Country France Device Samsung Galaxy S8+ Operating System Android   My Question or Issue Since 4 days, I just can't play any music with Spotify. I get stuck at 0:00 (see p...

Dade_00

Regular

977 Views

4 replies

0 likes

  • 977 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloads reset after every crash or restart

PlanPremiumCountryUnited StatesDevice(LG G7 Thinq)Operating System(Android) My Question or IssueI have about 500 songs downloaded from local files and my regular library. Every time the app crashes (which is frequent) or every time I restart the app ...

Casual Listener

Plan Premium Country United States Device (LG G7 Thinq) Operating System (Android)   My Question or Issue I have about 500 songs downloaded from local files and my regular library. Eve...

patrickhager6

Casual Listener

2134 Views

2 replies

2 likes

  • 2134 Views
  • 2 replies
  • 2 likes

Superuser Contribution Recommended Songs Section Disappears on Screen Reorientation

PlanPremiumCountryU.S.DeviceSamsung Tab S4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueVery frequently when my screen reorients from horizontal to vertical or back the recommended song section at the bottom of a playlis...

Visitor

  Plan Premium Country U.S. Device Samsung Tab S4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Very frequently when my screen reorients fr...

Ivan

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to remove downloads

I want to free up space on my phone by deleting music that i've downloaded. When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to remove from my library altogether. I only want to remove ...

Newbie

I want to free up space on my phone by deleting music that i've downloaded.  When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to...

Ver

Spotify Legend

13387 Views

6 replies

0 likes

  • 13387 Views
  • 6 replies
  • 0 likes

Superuser Contribution Tablet app shows wrong navigation in home screen

PlanFreeApp Version8.5.82.894DeviceHuawei MediaPad T1 10Operating SystemAndroid 4.4.4 My Question or IssueSince 15th Octobre 2020 home screen of app has been significantly changed.In "aktuelleoberflaeche.png" you can see current home screen with left...

Regular

Plan Free App Version 8.5.82.894 Device Huawei MediaPad T1 10 Operating System Android 4.4.4   My Question or Issue Since 15th Octobre 2020 home screen of app has been significantly ch...

Ver

Spotify Legend

1024 Views

3 replies

0 likes

  • 1024 Views
  • 3 replies
  • 0 likes

Solved!! Trick Spotify in to casting at 320?

Hi,If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is this correct? I know casting from within Spotify limi...

Casual Listener

Hi, If I cast phone audio via Google home into a Chromecast Audio then open Spotify and play music, the Audio Quality option remains bold/active theoretically playing at 'Very High' and 320kbps. Is ...

Billy-J

Spotify Star

21156 Views

3 replies

0 likes

  • 21156 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Chromecast add to queue not working

PlanFreeCountryFinland DeviceSamsung Galaxy Note 10+Operating SystemOne UI 2.5 My Question or IssueI've beeb having problems using the "add to queue" option while using Spotify on my Chromecast. Usually it let's me just add to queue, but now it keeps...

Casual Listener

Plan Free Country Finland  Device Samsung Galaxy Note 10+ Operating System One UI 2.5   My Question or Issue I've beeb having problems using the "add to queue" option while using ...

Mihail

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app crashing when used within Android Auto

PlanPremium FamilyCountryUKDeviceSamsung Galaxy J5Operating SystemAndroid Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, the app then crashes on my phone when I try to use it on its own. In the car I use ...

Casual Listener

  Plan Premium Family Country UK Device Samsung Galaxy J5 Operating System Android Version 9   For the last five days I've been unable to use Spotify in the car and, afterwards, t...

Mihail

Spotify Legend

3907 Views

3 replies

1 likes

  • 3907 Views
  • 3 replies
  • 1 likes

Superuser Contribution Slow and unresponsive

Every time there's an update the app for me on a Samsung s20 using Android gets worse each time.Since the last update it keeps asking me to go online....already online, search and adding to playlists always comes up with faults. Sometimes it doesn't ...

Casual Listener

Every time there's an update the app for me on a Samsung s20 using Android gets worse each time. Since the last update it keeps asking me to go online....already online, search and adding to playlis...

WFranca

Casual Listener

2168 Views

2 replies

1 likes

  • 2168 Views
  • 2 replies
  • 1 likes

Superuser Contribution Select a (Connect) device on Android

PlanPremiumCountryUKDeviceUmidigi F1 PlayOperating SystemAndroid 9My Question or IssueI have a number of Connect devices that I use around my home, which I control from my Android phone.Today I noticed a rather strange quirk: When attempting to selec...

Regular

Plan Premium Country UK Device Umidigi F1 Play Operating System Android 9 My Question or Issue I have a number of Connect devices that I use around my home, which I control from my Android p...

Mihail

Spotify Legend

3865 Views

14 replies

0 likes

  • 3865 Views
  • 14 replies
  • 0 likes