Announcements

Help Wizard

Step 1

NEXT STEP

Playing a daily mix on another device plays yesterday's one

Playing a daily mix on another device plays yesterday's one

Plan

Premium

Country

France

 

Device

Any

Operating System

Remote device is on Linux

 

My Question or Issue

Steps to reproduce:

  1. Play a daily mix on remote device
  2. Next day connect to remote device and try to play the daily mix with the same name as yesterday's directly by pressing play button on it
  3. It should play yesterday's tracks
  4. Try to directly play first song of the new mix
  5. The player will go idle
  6. Go and control remote device with a non Spotify method and go on the mix track list
  7. The new daily mix playlist should resume playing
Reply
7 Replies

Hey hey @PaulFle!

 

Apologies for the delayed response, we just came across your reply.

 

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this?

 

If you are, can you let us know if you've already tried to log out > restart your devices > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

 

If that doesn't do it for you, we'll need to know your devices' models and OS versions.

  

Keep us in the loop here.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I've this problem as well. The only exception is I'm using mac to control spotify on my pc (which is in another room).
Logging out and back in indeed fixes the issue, but only until tomorrow comes.

Hey @painsomniac,

 

Thanks for reaching out to us and welcome to the Community 🙂

 

If the issue persists, we'd suggest you also give these steps a go and run a clean reinstall. This one is more thorough than the usual one.

 

It's also a good idea to try on another device. Does the issue occur? That way we can check if it's a device-related issue.

 

Keep us posted! If you have questions, you know where to find us.

 

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

>If the issue persists, we'd suggest you also give these steps a go and run a clean reinstall. This one is more thorough than the usual one.
Forgot to mention - I've also did clean reinstall due to this problem (before I found out I can re-login). Issue still persists.
I'll see if I can try another device

Hi there @painsomniac,

 

We'd also recommend trying to log out and back in on all your device, twice. As this forces your account data to be resynced manually. 

 

It's also worth running the clean reinstall on all the devices you're using, because if there is corrupted cache on one of them, that could be causing synchronization issues on all devices.

 

Let us know how you get on with this.

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

@Alex,

I did a clean reinstall on all of my devices like you'd suggested. 3 days without any problems so far.

Logging out twice didn't seem to do the trick 😞

Thank you.

Hey there @painsomniac,

 

We're glad to hear that a clean reinstall seemed to do the trick.

 

If anything comes up we're always one reply away 🙂

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts