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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374900 Views

541 replies

34 likes

Account
Free
  • 374900 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

  • 7495 Views
  • 0 replies
  • 7 likes

Behind the Lyrics Genius

Spoiler (Highlight to read)Behind the lyricsBehind the lyricsPlanPremiumCountryNorwayDeviceSamsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google ChromecastMy Question or IssueI'm getting really tired of the Behind the lyrics feature on Spotify. I...

Newbie

Behind the lyrics Plan Premium Country Norway Device Samsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google Chromecast My Question or Issue I'm getting really tired of the Behind the lyric...

Billy-J

Spotify Star

601 Views

1 replies

2 likes

Behind the lyrics
Genius
  • 601 Views
  • 1 replies
  • 2 likes

Can't see real-time lyrics

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryArgentina DeviceSamsung Galaxy Note8Operating SystemAndroid My Question or IssueI can"t see the real-time lyrics f...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Argentina   Device Samsung Galaxy Note8 Opera...

526 Views

0 replies

1 likes

  • 526 Views
  • 0 replies
  • 1 likes

Songs stop playing when i go off the app, how i am suppose to listen to music, just not use my phone

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueAlready mentioned it in the title, duh

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel 4 Operating System Android 11   My Question or Issue Already mentioned it in the title, duh

376 Views

0 replies

1 likes

  • 376 Views
  • 0 replies
  • 1 likes

Solved!! Podcasts not updating as of Sept 17, 2020

Plan FreeFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android windows 10My Question or IssueSpotify feature of downloading and listening to...

Music Fan

Plan Free Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android windo...

carmendot

Music Fan

693 Views

1 replies

1 likes

  • 693 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I can't find my liked songs on Android app. Where did it go?

PlanFreeCountryUSADeviceGalaxy S7Operating SystemAndroidMy Question or IssueI can't find my liked songs on Android app. Where did it go? I can find the liked songs on the computer program.

Music Fan

Plan Free Country USA Device Galaxy S7 Operating System Android My Question or Issue I can't find my liked songs on Android app. Where did it go? I can find the liked songs on the computer p...

Peter

Spotify Legend

2059 Views

9 replies

1 likes

  • 2059 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify crashes when opening Liked Songs

PlanPremiumCountryArgentinaDevicemoto g(6)Operating SystemAndroid Pie My Question or IssueThe app is closing itself automatically when trying to enter the Liked Songs screen, as well as not seeing it in my playlists. I'm using the Alpha version of th...

Regular

Plan Premium Country Argentina Device moto g(6) Operating System Android Pie   My Question or Issue The app is closing itself automatically when trying to enter the Liked Songs screen...

Pochs

Casual Listener

5124 Views

10 replies

16 likes

  • 5124 Views
  • 10 replies
  • 16 likes

Trouble playing downloaded podcast (Joe Rogan)

PlanPremiumCountryUSA Device Samsung Galaxy S20Operating System Android 10 My Question or IssueI have a problem when playing a downloaded Joe Rogan podcast. Even though I have downloaded the podcast, if I lose my network connection, the podcast will ...

Casual Listener

  Plan Premium Country USA   Device  Samsung Galaxy S20 Operating System  Android 10   My Question or Issue I have a problem when playing a downloaded Joe Rogan p...

beerens20

Newbie

1462 Views

1 replies

1 likes

  • 1462 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify does not start on Galaxy Note 9 / Android 10 / Knox

PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 9 with Samsung KnoxOperating SystemAndroid 10 My Question or IssueI have been using Spotify without problem earlier. I had to recently perform a factory reset on my Galaxy Note 9 and re-install the Sp...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy Note 9 with Samsung Knox Operating System Android 10   My Question or Issue I have been using Spotify without problem earlier. I had t...

Ver

Spotify Legend

4334 Views

16 replies

1 likes

  • 4334 Views
  • 16 replies
  • 1 likes

search not working on xiaomi tv box

search not working on xiaomi tv box. reinstalling spotify app was not helpfulPlanPremiumCountryIsraelDevicexiaomi tv boxOperating SystemAndroid My Question or Issuesearch not working on xiaomi tv box. reinstalling spotify app was not helpful

Visitor

search not working on xiaomi tv box.  reinstalling spotify app was not helpful Plan Premium Country Israel Device xiaomi tv box Operating System Android   My Question or Issue s...

667 Views

0 replies

1 likes

"android""search not working"
  • 667 Views
  • 0 replies
  • 1 likes

Free version low volume control

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs above I have the free version, just bought a new car and via bluetooth i have very low vol...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As abov...

461 Views

0 replies

1 likes

  • 461 Views
  • 0 replies
  • 1 likes

Notification

It is a new problem for me.Whenever I hit the Pause button, the spotify notification in the status bar disappears.I tried everything but nothing happened...

Visitor

It is a new problem for me. Whenever I hit the Pause button, the spotify notification in the status bar disappears. I tried everything but nothing happened...  

MKJay

Visitor

510 Views

1 replies

2 likes

  • 510 Views
  • 1 replies
  • 2 likes

widget disappeared 2020

PlanPremiumCountryMxDevicesony H8266Operating SystemAndroid v10 My Question or Issuehomescreen widget is now a tiny plain white rectangle. restarting, removing and replacing the widget gets me the same white placeholder instead of the player.app work...

Newbie

Plan Premium Country Mx Device sony H8266 Operating System Android v10   My Question or Issue homescreen widget is now a tiny plain white rectangle. restarting, removing and replacing ...

420 Views

0 replies

1 likes

Android 10
Widget
  • 420 Views
  • 0 replies
  • 1 likes

Group Session Bugs

PlanPremiumCountryPortugal DeviceMi Note 10Operating SystemAndroid My Question or IssueI've been testing Group Session between two Android Phones and I'd like to report the following 2 issues: 1 - Whenever a song is added to the queue, either by a cl...

Regular

Plan Premium Country Portugal   Device Mi Note 10 Operating System Android   My Question or Issue I've been testing Group Session between two Android Phones and I'd like to repor...

1382 Views

0 replies

4 likes

  • 1382 Views
  • 0 replies
  • 4 likes

Broken controller for Jabra Elite 85H after upgrading to Android 11

PlanPremiumCountryPolandDevicePixel 2XL, Jabra Elite 85HOperating SystemAndroid 11, recent version of Spotify and Sound+ My Question or Issue App does not work properly with Jabra Sound+ and Jabra Elite 85H headphones. Controll buttons work only some...

Newbie

  Plan Premium Country Poland Device Pixel 2XL, Jabra Elite 85H Operating System Android 11, recent version of Spotify and Sound+   My Question or Issue   App does not work...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No se escuchan canciones al cambiarlas

PlanPremiumDeviceSamsung Galaxy J2 CoreOperating SystemAndroid Oreo 8.1 My Question or IssueAl saltear una cancion la que le sigue no se escucha. La barra blanca se mueve como si se estuviera reproduciendo pero no se escucha nada. Si cambio varias ve...

Casual Listener

Plan Premium Device Samsung Galaxy J2 Core Operating System Android Oreo 8.1    My Question or Issue Al saltear una cancion la que le sigue no se escucha. La barra blanca se mu...

Alex

Spotify Legend

2477 Views

6 replies

0 likes

  • 2477 Views
  • 6 replies
  • 0 likes

Superuser Contribution My Spotify app can´t connect Chrome Cast

My spotify app version 8.5.60.1013 can´t connect on my chromeCast TVPlanPremiumCountryBrazailDeviceXiami Mi6 Operating SystemAndroid Muiu Global version 11.06 My Question or IssueA have a network with cabe/Wi-fi hosts my Mi6 phone can´t connect spoti...

Regular

My spotify app version 8.5.60.1013 can´t connect on my chromeCast TV Plan Premium Country Brazail Device Xiami Mi6  Operating System Android Muiu Global version 11.06   My Que...

Mario

Spotify Legend

1579 Views

6 replies

0 likes

spotify web
  • 1579 Views
  • 6 replies
  • 0 likes

Superuser Contribution Every second song plays silently

When playing from an album, playlist or liked songs first song plays normally but on second progress bar continues with no sound. It fixes itself when jumped atleast 7-8 seconds in the song. Third song plays normal, fourth is again broken and so on. ...

Casual Listener

When playing from an album, playlist or liked songs first song plays normally but on second progress bar continues with no sound. It fixes itself when jumped atleast 7-8 seconds in the song. Third so...

Ver

Spotify Legend

2033 Views

3 replies

2 likes

  • 2033 Views
  • 3 replies
  • 2 likes

Superuser Contribution spotify nicht nutzbar

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen, zu helfen.PlanenGratisprämieLandDeutschlandGerät(Galaxy s10 und s7edgeBetriebssystemAndroidMeine Frage oder mein Prob...

Casual Listener

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen, zu helfen. Planen Gratisprämie Land Deutschland Gerät (Galax...

Alex

Spotify Legend

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing song on Artist Page doesn't highlight correct song

PlanPremiumCountryThailandDeviceSamsung Galaxy 9Operating SystemAndroid 10 (One UI 2.0) My Question or IssueChanging song on Artist Page doesn't highlight correct song (actually doesn't change at all)1. Go on an Artist Page2. Tap song, this step will...

Newbie

Plan Premium Country Thailand Device Samsung Galaxy 9 Operating System Android 10 (One UI 2.0)   My Question or Issue Changing song on Artist Page doesn't highlight correct song (...

Mihail

Spotify Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution All liked songs are missing on Android app?

I recently (in the last week or two) tried to access my Liked Songs on my Android app but a message just shows up saying "Your liked songs will appear here". I tried liking new songs but the heart won't fill, indicating it is not liked. All of my lik...

Casual Listener

I recently (in the last week or two) tried to access my Liked Songs on my Android app but a message just shows up saying "Your liked songs will appear here". I tried liking new songs but the heart wo...

Ivan

Spotify Legend

612 Views

1 replies

1 likes

  • 612 Views
  • 1 replies
  • 1 likes