Dear Spotify team,
Syncing my phone with my MP3 in laptop does not work. I have tried both wifi and mobile data (downloading allowed) and any time I try to sync it on my phone, the songs just go grey and nothing happen. I just wanted to download a few songs and go out for a walk. I spent half an hour trying to find out what is wrong and I ended up having to write it this topic. This is not the first time. Any time I want to do this very simple operation, something goes wrong.
I have been a paying customer for some time. So be so glad and FINALLY FIX IT!