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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210752 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210752 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561106 Views

78 replies

3 likes

  • 561106 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463038 Views

575 replies

39 likes

Account
Free
  • 463038 Views
  • 575 replies
  • 39 likes

Superuser Contribution Go! by Spinnin Records songs removed?

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play. Is this playlist being officially removed from Spotify or is t...

Casual Listener

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play.  Is th...

Mihail

Spotify Legend

1936 Views

4 replies

2 likes

Android
Desktop
Songs Disappeared
  • 1936 Views
  • 4 replies
  • 2 likes

Superuser Contribution The app is broken, its so buggy

PlanPremiumCountry ArgentinaDeviceMoto G5s PlusOperating SystemAndroid 7.1.1 My Question or IssueThe controls doesnt show up, I have to manually open the app to change a song, and whenever I change a song, the UI doesnt show it, it just get stuck in ...

Newbie

Plan Premium Country  Argentina Device Moto G5s Plus Operating System Android 7.1.1   My Question or Issue The controls doesnt show up, I have to manually open the app to change a...

Elena

Moderator

3226 Views

5 replies

2 likes

  • 3226 Views
  • 5 replies
  • 2 likes

Solved!! "Playback Failed" For Video Podcasts

PlanPremiumCountryU.S.A DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueAre video podcasts supported for offline listening with Premium? Regular, non video podcasts work fine offline but if it's specifically a video podcast th...

Casual Listener

Plan Premium Country U.S.A   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Are video podcasts supported for offline listening with Premium? Regula...

user-removed

Not applicable

18691 Views

4 replies

0 likes

  • 18691 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Automatically plays music when ulocking phone

Hi, Whenever I unlock my phone in the morning, Spotify suddenly starts playing a random song - I have tried everything to stop this but without success. It is infuriating!I am prepared to abandon Spotify altogether if this can't be fixed. Grateful fo...

Music Fan

Hi,   Whenever I unlock my phone in the morning, Spotify suddenly starts playing a random song - I have tried everything to stop this but without success. It is infuriating!I am prepared to ab...

Bilxthebroker

Music Fan

10233 Views

18 replies

1 likes

  • 10233 Views
  • 18 replies
  • 1 likes

Superuser Contribution Spotify werkt offline niet meer

Sinds dat ik de Nokia 6.2 (android one) heb, wilt Spotify niet meer werken offline. Telkens ik de app open, dienen alle nummer opnieuw gedownload te worden. Bovendien kunnen er geen nummer online afgespeeld worden. Ze zijn gedownload wat ik kan zien ...

Visitor

Sinds dat ik de Nokia 6.2 (android one) heb, wilt Spotify niet meer werken offline. Telkens ik de app open, dienen alle nummer opnieuw gedownload te worden. Bovendien kunnen er geen nummer online afg...

Ivan

Spotify Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW TO HIDE OR DELETE A RECOMENDED SPOTIFY PLAYLIST FROM THE BEGINING OF THE APP!?!?

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE IT AND I DIDN'T FIND A SOLUCION. PLEASE TELL ME WHA...

Newbie

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE ...

Mario

Spotify Legend

848 Views

3 replies

1 likes

  • 848 Views
  • 3 replies
  • 1 likes

App needs to add couple of features / bug fixes

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played. Feature to be implemented -> if i have 500 songs, and i am currently on 250th song. when i click go on library tab(botto...

Visitor

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played.   Feature to be implemented -> if i have 500 songs, an...

332 Views

0 replies

0 likes

Android
Developer
  • 332 Views
  • 0 replies
  • 0 likes

Can't play local file on mobile

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?

Visitor

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?  

Jose_M

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Re: Spotify app crashes opening any artist and no liked songs showing on mobile

Hello,my little sister has a similar problem that seems to be linked to her account, not the device. The searches don't load, the artists pages won't load etc. It works slightly better when it is in offline mode, but you need to go online to download...

Newbie

Hello, my little sister has a similar problem that seems to be linked to her account, not the device. The searches don't load, the artists pages won't load etc. It works slightly better when it is i...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Premium for Family shows a black screen

ПланпланПремиумСтранаРоссияУстройство( Samsung Grand 2)операционная система(Android 10 ) Мой вопрос или проблемаПри нажатии кнопки просмотреть кто слушал треки в Premium for Family отображается черный экран

Visitor

  Планплан Премиум Страна Россия Устройство ( Samsung Grand 2) операционная система (Android 10 )   Мой вопрос или проблема При нажатии кнопки просмотреть кто слушал треки в...

Jose_M

Spotify Star

610 Views

3 replies

0 likes

  • 610 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] 'Spotify is trying to play'......... Disappointing

I recently joined spotify, mainly for Joe Rogan Experience. So I downloaded a dozen of his episodes and began listening, and I was initially surprised by the addition of the video of the podcast being played while in app. However, spotify does someth...

Visitor

I recently joined spotify, mainly for Joe Rogan Experience.  So I downloaded a dozen of his episodes and began listening,  and I was initially surprised by the addition of the video of the ...

Xenia

Spotify Legend

475 Views

1 replies

0 likes

Android
Podcasts
  • 475 Views
  • 1 replies
  • 0 likes

Samsung S9 plus - Android - downloaded songs

Premium plan DeviceSamsung s9 plusOperating SystemAndroid 10 My Question or IssueEvery Spotify update or phone reboot causes all downloaded songs on SD card to disappear and starts to download onto internal memory.3rd time in about 30 days this has o...

Regular

Premium plan   Device Samsung s9 plus Operating System Android 10   My Question or Issue Every Spotify update or phone reboot causes all downloaded songs on SD card to disappear a...

SirExcel

Regular

1162 Views

3 replies

0 likes

Android
sd card
  • 1162 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app won't play any music

So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on my ps4 and stream in to my smartphone I cannot sto...

Casual Listener

So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on...

Mario

Spotify Legend

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing

PlanPremium CountrySweden DeviceHuewei p20 lite, Macbook Pro late 2019 Operating SystemLatest android, OSX and Spotify version installed My Question or IssueBoth my laptop and android phone are connected to my Bluetooth speaker. Playing from the MacB...

Newbie

Plan Premium   Country Sweden   Device Huewei p20 lite, Macbook Pro late 2019   Operating System Latest android, OSX and Spotify version installed   My Question or Iss...

Ivan

Spotify Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find any way to add a whole album to a playlist

I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only appears on individual songs, no matter where I acce...

Visitor

I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only ...

Ver

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android APP informs me I'm offline and I cannot log in

PlanFree (I wanted to go premium but I cannot)CountryPoland/Romania Device(Honor10)Operating System Android 10 My Question or Issue On 14th of August I have created spotify account to see how it works before I get premium. Today I've tired login on m...

Visitor

Plan Free (I wanted to go premium but I cannot) Country Poland/Romania   Device (Honor10) Operating System  Android 10   My Question or Issue   On 14th of August I hav...

Ivan

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Moving downloads and Playlists to a new SD card

PlanPremiumCountrySouth AfricaDeviceSamsung Note 10 +Operating System Android 10 My Question or IssueGood day to all of you.Just wanted to pick some brains with regards to this please.I have now eventually run out of space on my current SD card and n...

Casual Listener

Plan Premium Country South Africa Device Samsung Note 10 + Operating System  Android 10   My Question or Issue Good day to all of you. Just wanted to pick some brains with r...

ThePaganLord

Casual Listener

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Solved!! I can't disable shuffle.

Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't seem to be an option to disable it. I am very annoyed...

Casual Listener

Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't se...

cyrum

Casual Listener

912 Views

2 replies

0 likes

  • 912 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple Issues with Spotify on Android

PlanPremiumCountryUKDevice Samsung Galaxy 9Operating SystemAndroid Version 10, One UI Version 2.1 I have used spotify for years without issue but currently I am having many problems that is making the app unusable. I have tried reinstalling, deleting...

Newbie

Plan Premium Country UK Device  Samsung Galaxy 9 Operating System Android Version 10, One UI Version 2.1   I have used spotify for years without issue but currently I am having man...

Xenia

Spotify Legend

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone screen lock issue is not fixed

PlanFree/PremiumCountryFinlandDeviceBV9500Operating SystemAndroid 8.1.0 My Question or IssueMusic stops playing 12 seconds after screen is locked. I did not have this issue with previous version of app, so basically this latest update ruined my app w...

Casual Listener

Plan Free/Premium Country Finland Device BV9500 Operating System Android 8.1.0   My Question or Issue Music stops playing 12 seconds after screen is locked.  I did not have this ...

Elena

Moderator

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes