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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107301 Views

26 replies

3 likes

  • 107301 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217191 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217191 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571205 Views

79 replies

3 likes

  • 571205 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470664 Views

577 replies

40 likes

Account
Free
  • 470664 Views
  • 577 replies
  • 40 likes

Superuser Contribution No sound after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as nothing have happe...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sound is not playi...

Elena

Moderator

639 Views

1 replies

1 likes

  • 639 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify codes dont play anything

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I scan spotify codes it just takes me to the album that the song came from and doesn't actually play anything

Visitor

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I scan spotify codes it just takes me to the album that the song came from and ...

Elena

Moderator

695 Views

1 replies

2 likes

  • 695 Views
  • 1 replies
  • 2 likes

Superuser Contribution Songs keep skipping but not pausing?

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueSo whenever I play songs they tend to stop for a while and then resume? especially when my phone is turned off but it doesnt say that theyre paused. an example is when ...

Visitor

Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue So whenever I play songs they tend to stop for a while and then resume? especially when my p...

Mario

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

No pause button on Android

Plan Premium Duo Country Canada Device Samsung Galaxy S8Operating SystemAndroid My Question or IssueThe pause button is missing. Only play and heart show. Last update Sept 2020

Casual Listener

Plan Premium Duo   Country Canada   Device Samsung  Galaxy S8 Operating System Android   My Question or Issue The pause button is missing. Only play and heart show....

SteveTom

Casual Listener

4975 Views

2 replies

0 likes

  • 4975 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wont let me control audio

My Question or Issueas you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I tried everything and nothing has worked. Any help?

Visitor

My Question or Issue as you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I...

Elena

Moderator

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disconnect from bluetooth problem

PlanPremium Family PlanCountryUnited StatesDeviceGalaxy Note 10Operating SystemAndroid 10My Question or IssueWhen I disconnect from a bluetooth device ( my car, my speaker, my earbuds, etc.) Spotify stops showing the correct song that is playing when...

Regular

Plan Premium Family Plan Country United States Device Galaxy Note 10 Operating System Android 10 My Question or Issue When I disconnect from a bluetooth device ( my car, my speaker, my earbu...

Elena

Moderator

2360 Views

1 replies

0 likes

  • 2360 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Now Playing" song gets stuck on the same song

The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing. It fixes itself randomly, but I'm not sure how. Cl...

Casual Listener

The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing....

Elena

Moderator

50028 Views

27 replies

15 likes

  • 50028 Views
  • 27 replies
  • 15 likes

Superuser Contribution Touch Preview Not Working

PlanFreeCountryUSDeviceLG V20Operating SystemAndroid 8.0.0 My Question or Issue6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing playlists). I've updated the App and performed both a quick and clean reinstall...

Casual Listener

Plan Free Country US Device LG V20 Operating System Android 8.0.0   My Question or Issue 6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing p...

Mario

Spotify Legend

2067 Views

5 replies

0 likes

  • 2067 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connect on Samsung Watch Active 2 Breaks Spotify in Android Auto

PlanPremiumCountryUSDeviceSamsung Galaxy Note 10+, Samsung Watch Active2Operating SystemAndroid 10 My Question or IssueI recently installed the connect app on my smart watch which seemed to work great until I connected my phone to my car. I then foun...

Casual Listener

Plan Premium Country US Device Samsung Galaxy Note 10+, Samsung Watch Active2 Operating System Android 10   My Question or Issue I recently installed the connect app on my smart watch ...

Mihail

Spotify Legend

1736 Views

4 replies

1 likes

  • 1736 Views
  • 4 replies
  • 1 likes

Android, Can't change volume of podcasts

PlanPremiumCountryUnited StatesDeviceSony Xperia xz1 compactOperating SystemAndroid 8.0 My Question or Issue While listening to the Happiness Lab podcast, I discovered that I could not change the volume playing out of the speaker of my device. There ...

Casual Listener

Plan Premium Country United States Device Sony Xperia xz1 compact Operating System Android 8.0  My Question or Issue   While listening to the Happiness Lab podcast, I discovered t...

leostaley

Casual Listener

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
  • 0 likes

Superuser Contribution watch ads, get 30min, well, only 15min

PlanFreeUnited States Device(Google Pixel 2)Operating System(Android 10) My Question or IssueWhile listening heard the "tap here for 30min ad-free listening", so did that and watched the ads, and noted the time when the music began. About 15min later...

Casual Listener

Plan Free United States   Device (Google Pixel 2) Operating System (Android 10)   My Question or Issue While listening heard the "tap here for 30min ad-free listening", so di...

Xenia

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Пропали альбомы

None of the information below is required. However, the more you provide, the easier it will be for us to try to help. Premium plan Country Russia SONY G8342 device Android 9 operating system My question or problemThe albums added to my favorite have...

Visitor

None of the information below is required. However, the more you provide, the easier it will be for us to try to help.   Premium plan   Country Russia   SONY G8342 device  ...

Elena

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics won't show

My question or issue: So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyrics. same version. But it doesn't even show for me. I've t...

Newbie

My question or issue:  So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyr...

Elena

Moderator

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution connect button next to play button?

A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disappeared! Where did it go?? It looked like this: Plan...

Casual Listener

A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disap...

Elena

Moderator

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get rid of a playlist I didn't make?

I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this playlist and now I don't even want to watch the movie...

Visitor

I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this pl...

Elena

Moderator

1815 Views

1 replies

0 likes

  • 1815 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add songs to playlist

PlanFreeCountryGB DeviceLG V30Operating SystemAndroid 8 My Question or IssuePretty much what is in the title. Wanted to make a playlist but am unable to.

Visitor

Plan Free Country GB   Device LG V30 Operating System Android 8   My Question or Issue Pretty much what is in the title. Wanted to make a playlist but am unable to.  

Elena

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Google Assistant to close Spotify

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just open the app but won't play anything). I have my rout...

Visitor

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just op...

Xenia

Spotify Legend

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashes

PlanPremiumCountrySwedenDeviceXiaomi redmi note 7Operating SystemMIUI 11.0.1 My Question or IssueSpotify keeps randomly crashing,i have reinstalled it and logged out and in and restarted phone and everything and it just keeps randomly crashing.

Visitor

  Plan Premium Country Sweden Device Xiaomi redmi note 7 Operating System MIUI 11.0.1   My Question or Issue Spotify keeps randomly crashing,i have reinstalled it and logged out ...

Elena

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Toyota Touch and go Connected, no audio.

Plan premiumCountryUkDeviceOnePlus 5 TOperating SystemAndroid Oxygen My Question or IssueThe Bluetooth will connect to the phone but when I try and play something on Spotify there's no volume or information on the display yet Spotify shows the song p...

Newbie

Plan premium Country Uk Device OnePlus 5 T Operating System Android Oxygen   My Question or Issue The Bluetooth will connect to the phone but when I try and play something on Spoti...

Mihail

Spotify Legend

5694 Views

2 replies

1 likes

  • 5694 Views
  • 2 replies
  • 1 likes

Superuser Contribution Go! by Spinnin Records songs removed?

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play. Is this playlist being officially removed from Spotify or is t...

Casual Listener

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play.  Is th...

Mihail

Spotify Legend

1962 Views

4 replies

2 likes

Android
Desktop
Songs Disappeared
  • 1962 Views
  • 4 replies
  • 2 likes