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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375673 Views

541 replies

34 likes

Account
Free
  • 375673 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Half Of Songs Wont Play

PlanFree/PremiumCountryUnited StatesDeviceMotorola Moto e5 GoOperating SystemAndroid Oreo (8.1) My Question or IssueSomebody please help me. I have a problem where half of my songs play and the other half doesn't. For an example:Song plays, next song...

Visitor

Plan Free/Premium Country United States Device Motorola Moto e5 Go Operating System Android Oreo (8.1)   My Question or Issue Somebody please help me. I have a problem where half of my...

322 Views

0 replies

1 likes

  • 322 Views
  • 0 replies
  • 1 likes

Lg thin Q

PlanPremium (family)CountryUSADeviceLG thin QOperating SystemAndroid My Question or IssueI installed the Android app down in the corner it says get app but it's installed My husband's Android Pixel 3 phone has a library icon there.there are many acti...

Casual Listener

  Plan Premium (family) Country USA Device LG thin Q Operating System Android   My Question or Issue I installed the Android app down in the corner it says get app but it's insta...

570 Views

0 replies

0 likes

Android
  • 570 Views
  • 0 replies
  • 0 likes

Garbled Podcast Sound

PlanPremiumCountryUnited StatesDeviceLG Stylo 4Operating SystemDon't rememebr My Question or IssueI am so annoyed with this at this point.I listen to the R/Slash podcast ALL THE TIME. Lately, however, when I attempt to listen to it the sound is chopp...

Newbie

Plan Premium Country United States Device LG Stylo 4 Operating System Don't rememebr    My Question or Issue I am so annoyed with this at this point. I listen to the R/Slash pod...

Sourgirl90

Visitor

1270 Views

1 replies

1 likes

bad sound
garbled
podcast
  • 1270 Views
  • 1 replies
  • 1 likes

Google Nest redeeming problem on Google store

Duo (owner of account)PremiumUK DevicePixel 2Operating SystemAndroid Oreo Had my email come through on 10th September to claim the google nest mini but when i go onto the google store to claim it its showing as charging me full price so not sure if i...

Visitor

Duo (owner of account) Premium UK   Device Pixel 2 Operating System Android Oreo   Had my email come through on 10th September to claim the google nest mini but when i go onto...

Luan

Spotify Star

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Lyrics

PlanPremiumCountryUruguayDeviceSamsung J2 CoreOperating SystemAndroid Oreo My problem is that even if i have the app updated the lyrics on my account doesn't appear. I logged with mi mother's account on my phone becouse she has the lyrics and they ap...

Visitor

  Plan Premium Country Uruguay Device Samsung J2 Core Operating System Android Oreo   My problem is that even if i have the app updated the lyrics on my account doesn't appea...

Luan

Spotify Star

542 Views

1 replies

0 likes

lyrics
  • 542 Views
  • 1 replies
  • 0 likes

Spotify closes when you click to close all minimized apps

PlanPremiumCountryRussiaDeviceSamsung Galaxy 8+Operating SystemAndroid 9 My Question or IssueWhen you close all open tabs on Android devices while listening to music, Spotify also closes, causing playback to stop ... this is very annoying ... Other m...

Music Fan

Plan Premium Country Russia Device Samsung Galaxy 8+ Operating System Android 9   My Question or Issue When you close all open tabs on Android devices while listening to music, Spotify...

778 Views

0 replies

0 likes

  • 778 Views
  • 0 replies
  • 0 likes

Impossible de ce connecter à mon compte spotify sur android

PlanFreeDeviceredmi note 9 Bonjour, je n'arrive pas à me connecter sur mon android, j'ai ce message "Vous êtes en mode hors connexion.vérifiez votre connexion, puis réessayez"j'ai essayer en WIFI ainsi qu'en 4G mais c'est le même problème.J'ai réussi...

Visitor

Plan Free Device redmi note 9   Bonjour, je n'arrive pas à me connecter sur mon android, j'ai ce message "Vous êtes en mode hors connexion.vérifiez votre connexion, puis réessayez" j'ai es...

1690 Views

0 replies

0 likes

  • 1690 Views
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  • 0 likes

Superuser Contribution I have a Samsung Galaxy A50. Why is the music I have down loaded not showing up under My Files?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Ivan

Spotify Legend

968 Views

1 replies

1 likes

  • 968 Views
  • 1 replies
  • 1 likes

new layout I don't have back (previous song button)

PlanPremiumCountryPolandDevice(PX5 Car unit)Operating System(Android 10) My Question or IssueHello In old layout I have home library etc on the bottom and all works great. Now its move to the left and I don't have previous song button. How to change ...

Casual Listener

Plan Premium Country Poland Device (PX5 Car unit) Operating System (Android 10)   My Question or Issue Hello In old layout I have home library etc on the bottom and all works grea...

daniat55

Visitor

1190 Views

2 replies

2 likes

  • 1190 Views
  • 2 replies
  • 2 likes

Superuser Contribution Premium - Accidentally disliked song in Daily Mix

I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.

Casual Listener

I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.

Mihail

Spotify Legend

1484 Views

4 replies

1 likes

  • 1484 Views
  • 4 replies
  • 1 likes

Chromebook SD storage option not visible

Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or internal memory under the Other setting in Spotify. This worked the first time however,...

Casual Listener

Asus Chromebook Flip C433 with latest Chrome OS.  Have Premium Plan Spotify subscription.   My Question or Issue   I can no longer see the option to use the SD card or interna...

HairyHippy

Casual Listener

1032 Views

1 replies

1 likes

chromebook
sd card
storage
  • 1032 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bluetooth problem music playback

if you get a call while streaming audio to a Bluetooth headset or in another device, like stereocar, speaker, music stops as expected, but then playback fails after the call has been ended. You need to reboot in most cases in order to get back music ...

Casual Listener

    if you get a call while streaming audio to a Bluetooth headset or in another device, like stereocar, speaker, music stops as expected, but then playback fails after the call has been...

Mario

Spotify Legend

1410 Views

3 replies

2 likes

  • 1410 Views
  • 3 replies
  • 2 likes

Superuser Contribution Poor Audio Quality When Using Wired Headphones

PlanPremiumCountryUnited StatesDeviceNokia 7.2Operating SystemAndroid 9/10Spotify App Version8.5.57.1164 My Question or IssueI have been experiencing an intermittent issue with the audio quality from Spotify. Initially I thought it was an issue with ...

Visitor

Plan Premium Country United States Device Nokia 7.2 Operating System Android 9/10 Spotify App Version 8.5.57.1164   My Question or Issue I have been experiencing an intermittent issu...

Mario

Spotify Legend

1792 Views

4 replies

0 likes

  • 1792 Views
  • 4 replies
  • 0 likes

Can't play music if bad network

PlanPremiumCountryFranceDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid 9 - MIUI 11 My Question or IssueSituation :- When network (mobile provider or WiFi) is good, Spotify is good. When no network (or Airplane mode), Spotify is good also (obvio...

Casual Listener

Plan Premium Country France Device Xiaomi Redmi Note 5 Pro Operating System Android 9 - MIUI 11   My Question or Issue Situation : - When network (mobile provider or WiFi) is good, Sp...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

Whole phone freezes when Spotify is downloading

PlanPremiumCountryFranceDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid 9 - MIUI 11 My Question or IssueSince a while now, I've been having regular issues when starting Spotify on my android smartphone. Behavior when it happens :- When Spotify s...

Casual Listener

Plan Premium Country France Device Xiaomi Redmi Note 5 Pro Operating System Android 9 - MIUI 11   My Question or Issue Since a while now, I've been having regular issues when starting ...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Superuser Contribution Won´t play audio on BMW i3

I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify.It works with other apps such as Youtube, Acast etc. The settings for “audio” is ON. As soon as I try...

Casual Listener

I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify. It works with other apps such as Youtube, A...

Mihail

Spotify Legend

1868 Views

3 replies

0 likes

  • 1868 Views
  • 3 replies
  • 0 likes

Discover weekly and Release Radar not available in India

PlanPremiumCountryIndiaDeviceRealme 2 ProOperating SystemAndroid OreoMy Question or IssueIt's been awhile since Spotify launched in India but still its most important and best features like Discover Weekly, Release Radar and Stations are not availabl...

Newbie

Plan Premium Country India Device Realme 2 Pro Operating System Android Oreo My Question or Issue It's been awhile since Spotify launched in India but still its most important and best featu...

osornios

Spotify Star

1070 Views

2 replies

4 likes

Discover weekly and Release Radar not available in India
  • 1070 Views
  • 2 replies
  • 4 likes

Superuser Contribution Chromecast default device/Android

Wondering why spotify can't set a default device to play too? ie when I am at home, and start spotify, EITHER, I shoud be able to set my Chromecast as the default device, or spotify should just fire up connected to the last connected device.Have seen...

Regular

Wondering why spotify can't set a default device to play too? ie when I am at home, and start spotify, EITHER, I shoud be able to set my Chromecast as the default device, or spotify should just fire ...

Alex

Spotify Legend

1830 Views

2 replies

14 likes

  • 1830 Views
  • 2 replies
  • 14 likes

Superuser Contribution Download individual songs

It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!

Visitor

It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!  

Ver

Spotify Legend

1421 Views

2 replies

11 likes

  • 1421 Views
  • 2 replies
  • 11 likes

If I connect my phone to Bluetooth, it reshuffles the playlist

PlanPremiumCountryUSADeviceSamsung A11Operating SystemAndroid My Question or IssueIf I connect my phone to any Bluetooth device, it reshuffles the playlist and skips the current song. If I'm listening to an individual song (outside of a playlist), a ...

Roadie

  Plan Premium Country USA Device Samsung A11 Operating System Android   My Question or Issue If I connect my phone to any Bluetooth device, it reshuffles the playlist and skips ...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes