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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryBrazilDeviceMoto OneOperating SystemAndroid 10 Since the first I started using Spotify with an premium account, I found this problem on the library. I already tried several times to follow artists but nothing is saved. In my case if...
Plan Premium Country Brazil Device Moto One Operating System Android 10 Since the first I started using Spotify with an premium account, I found this problem on the library. I already...
Casual Listener
813 Views
2 replies
0 likes
PlanFreeCountryPuerto RicoDeviceSamsung J7 Sky ProOperating SystemAndroid My Question or IssueMy son uninstall by mistake the Spotify App (he'sused for more than a year withoutany issue, when reintalled the screen remained black, with only the logo i...
Plan Free Country Puerto Rico Device Samsung J7 Sky Pro Operating System Android My Question or Issue My son uninstall by mistake the Spotify App (he'sused for more than a year witho...
Casual Listener
924 Views
2 replies
0 likes
Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente actualizar la app, reiniciar mi teléfono, instalar ...
Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente ...
456 Views
0 replies
0 likes
Hello,I'm having an issue with my android app on Samsung S20+Everyday, at the same time, spotify starts to play the same playlist.... even if the phone is blocked and I'm not using it.Other devices where spotify is configured (pc and google mini) are...
Hello, I'm having an issue with my android app on Samsung S20+ Everyday, at the same time, spotify starts to play the same playlist.... even if the phone is blocked and I'm not using it. Oth...
Moderator
4149 Views
1 replies
0 likes
HiToday while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I deinstalled and reinstalled the app. Now I only get to t...
Hi Today while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I dei...
Spotify Legend
414 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: LG V40Operating System: Android 8.1.0 (Oreo) My Question or IssueSpotify desktop apps are great. But on mobile, I create a playlist and 10 minutes later it just vanishes into an abyss - making it incredibly frustratin...
Plan: Premium Country: USA Device: LG V40 Operating System: Android 8.1.0 (Oreo) My Question or Issue Spotify desktop apps are great. But on mobile, I create a playli...
303 Views
0 replies
0 likes
PlanPremiumCountryGermany DeviceNokia 7 Plus, Samsung Galaxy A71Operating Systemboth Android 10 My Question or IssueAs mentioned in the title, android app stops playing in offline mode. Most of the time after ca 10 min. I already tried several reinst...
Plan Premium Country Germany Device Nokia 7 Plus, Samsung Galaxy A71 Operating System both Android 10 My Question or Issue As mentioned in the title, android app stops playin...
364 Views
0 replies
0 likes
PlanPremiumCountryPolandDeviceGoogle HomeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I'm asking Google Home to play certain song (e.g. Shark Song), Google Home repeats correct name of the song, but Spotify pl...
Plan Premium Country Poland Device Google Home Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I'm asking Google Home to play cert...
494 Views
0 replies
0 likes
PlanFree/PremiumCountryDeutschland DeviceS10eOperating SystemAndroid 10 My Question or IssueWarum sind die Shortcuts zum Hinzufügen von Titeln in die Warteschlange nur bei Apple Geräten verfügbar? Würde mir das auch bei Android wünschen! Auch die Fun...
Plan Free/Premium Country Deutschland Device S10e Operating System Android 10 My Question or Issue Warum sind die Shortcuts zum Hinzufügen von Titeln in die Warteschlange nur b...
Moderator
543 Views
1 replies
0 likes
Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset. But none of them didn't help. What can I do? *i c...
Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset...
Casual Listener
615 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
1217 Views
0 replies
0 likes
PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
234 Views
0 replies
0 likes
When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta story, I see the generic 4-album cover collage show ...
When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta s...
320 Views
0 replies
1 likes
PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.
Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10 My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...
Spotify Star
1382 Views
5 replies
0 likes
PlanPremiumCountryChileDeviceXiaomi mi 9tproOperating SystemMIUI global 11.0.4 My Question or Issue The app closes alone after playing normally for some minutes
Plan Premium Country Chile Device Xiaomi mi 9tpro Operating System MIUI global 11.0.4 My Question or Issue The app closes alone after playing normally for some minutes
Casual Listener
674 Views
2 replies
0 likes
DeviceGalaxy S7Operating SystemAndroid 8.0.0 My Question or IssueIssue is thread title, I've made sure my devices are on the same internet connection, there are no rules in my firewall blocking it, my network is set to private, I even tried connectin...
Device Galaxy S7 Operating System Android 8.0.0 My Question or Issue Issue is thread title, I've made sure my devices are on the same internet connection, there are no ru...
Spotify Legend
263 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy Core PrimeOperating SystemAndroid 5.1.1 My Question or IssueI have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime and I wonder if anyone has a solution? About 2 or 3 songs into playing the tr...
Plan Premium Country UK Device Galaxy Core Prime Operating System Android 5.1.1 My Question or Issue I have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime a...
Casual Listener
600 Views
2 replies
0 likes
Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.
Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.
Spotify Legend
1180 Views
9 replies
0 likes
Premium on Android (latest/updated app). Just got back into premium.. can't believe it what a let down for basic stuff, all the times I switch back to Spotify. I hate you! So I love to listen to radios for discovering new music.Started a radio, found...
Premium on Android (latest/updated app). Just got back into premium.. can't believe it what a let down for basic stuff, all the times I switch back to Spotify. I hate you! So I love...
Casual Listener
1198 Views
2 replies
1 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy S10+ My Question or IssueWhenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist will show as being Followed and I'll see them in my Artists page until I close and reope...
Plan Premium Country USA Device Samsung Galaxy S10+ My Question or Issue Whenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist w...
Spotify Legend
347 Views
1 replies
0 likes
