Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118652 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239251 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600113 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492672 Views
581 replies
42 likes
Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el problema es que debería detenerse durante el video y ya...
Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el prob...
1259 Views
0 replies
0 likes
I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlist refuses to sync. I've closed the app, turned off ...
I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlis...
Casual Listener
939 Views
1 replies
2 likes
PlanPremiumCountryBelgiumDeviceSamsung Galaxy S7Operating SystemAndroid 5.1.1 & Android 9 My Question or IssueI always use Spotify with Android Auto so I can use Waze as GPS and Spotify as media player in my Android Auto enabled car. To start android...
Plan Premium Country Belgium Device Samsung Galaxy S7 Operating System Android 5.1.1 & Android 9 My Question or Issue I always use Spotify with Android Auto so I can use Waze as ...
Spotify Legend
1207 Views
2 replies
1 likes
PlanPremiumCountryEnglandDeviceSamsung Galaxy s10Operating SystemAndroid Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app starts fine but is just constantly loading so I rarely get to listen to any mus...
Plan Premium Country England Device Samsung Galaxy s10 Operating System Android Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app start...
Spotify Legend
1646 Views
1 replies
0 likes
PlanDuo PremiumCountryRussia Operating SystemAndroid 7 My Question or IssueHi everyone! I have a problem with sharing track. When i try to copy link fro menu with all tracks it works (pic1), i can tap «copy link» and see the message «link copied», bu...
Plan Duo Premium Country Russia Operating System Android 7 My Question or Issue Hi everyone! I have a problem with sharing track. When i try to copy link fro menu with a...
Spotify Star
6788 Views
9 replies
0 likes
When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor internet connections, or with larger files. This create...
When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor inte...
714 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceOppo A9Operating SystemColorOS / Android 10 My Question or IssueBeen working fine for months, but now stops any and all of my apps from opening/functioning. Also causes my phone to crash The time this started happenin...
Plan Premium Country Australia Device Oppo A9 Operating System ColorOS / Android 10 My Question or Issue Been working fine for months, but now stops any and all of my apps from openi...
Spotify Legend
702 Views
1 replies
1 likes
I think after update to 8.5.75.766 the volume DecreasedI have samsung A70 android 10 I check all of spotify setting And after that i test previous version in my friends a70 with same setting and see the volume is better than latest version Please hel...
I think after update to 8.5.75.766 the volume Decreased I have samsung A70 android 10 I check all of spotify setting And after that i test previous version in my friends a70 with ...
Spotify Legend
726 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid Version 10 My Question or IssueWhenever I play Spotify through Bluetooth the song info freezes both on the phone, and the dashboard of my car. Music will continue to play normally,...
Plan Premium Country United States Device Galaxy S9 Operating System Android Version 10 My Question or Issue Whenever I play Spotify through Bluetooth the song info freezes both on t...
Spotify Legend
1228 Views
1 replies
1 likes
I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused? Thanks for the help
I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused? Than...
Spotify Legend
3854 Views
2 replies
0 likes
PlanPremiumCountryUSADevicePixel 3Operating System My Question or IssueI cannot switch to playing music on my phone when it is playing on another device using my account. So when I leave the house and try to play music it won't let me. This is absolu...
Plan Premium Country USA Device Pixel 3 Operating System My Question or Issue I cannot switch to playing music on my phone when it is playing on another device using my accou...
Visitor
25415 Views
8 replies
10 likes
PlanFree/PremiumCountryUSDeviceSamsung Galaxy Note 10 My Question or IssueI don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's on my Amazon Echo device, not my phone. About two weeks ago, a music alarm start...
Plan Free/Premium Country US Device Samsung Galaxy Note 10 My Question or Issue I don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's...
Moderator
1474 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(Xiaomi Redme 8 Pro)Operating System(Android) My Question or IssueIf my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantronics Voyagr Focus) Music stopps immediatly after pushing play. No Idea, how ...
Plan Premium Country Germany Device (Xiaomi Redme 8 Pro) Operating System (Android) My Question or Issue If my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantro...
Moderator
617 Views
1 replies
0 likes
I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?
I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?
Moderator
1225 Views
1 replies
2 likes
PlanPremiumCountryPHDeviceSamsung A50Operating SystemAndroid 10 My Question or Issue Hi, I just notice that all the offline songs I downloaded thru my SD card work fine. The only problem is I didn't allow Spotify to have access to my storage thru per...
Plan Premium Country PH Device Samsung A50 Operating System Android 10 My Question or Issue Hi, I just notice that all the offline songs I downloaded thru my SD card work fin...
Moderator
7621 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1285 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or IssueOver the past week or so, when listening to spotify when connected to my bluetooth in the car, playback will randomly stop. It tends to start again once I unlock...
Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 9 My Question or Issue Over the past week or so, when listening to spotify when connected to my bluetooth in...
Casual Listener
709 Views
1 replies
3 likes
PlanFreeCountryCalifornia DeviceSamsung A 20 and a Samsung ChromebookOperating SystemAndroid My Question or IssueSo I've been trying to change the cover photo of one of my playlist i made and it doesn't even give me the option to do on both my Chrome...
Plan Free Country California Device Samsung A 20 and a Samsung Chromebook Operating System Android My Question or Issue So I've been trying to change the cover photo of...
Spotify Star
738 Views
1 replies
0 likes
CountryIrrelevant DeviceAny. Operating SystemAndroid My Question or IssueSpotify for Android breaks usage of System Equalizer (namely MusicFX). Steps to reproduce: We play a song on Spotify. Open a system equalizer from Spotify Settings. Apply some a...
Country Irrelevant Device Any. Operating System Android My Question or Issue Spotify for Android breaks usage of System Equalizer (namely MusicFX). Steps...
Casual Listener
1886 Views
1 replies
0 likes
PlanPremiumCountryIrelansDevice(Samsungs9,)Operating System(iOS 10,Android Oreo, Windows 10,etc.) My Question or IssueApp keeps crashing, I've tried everything with no success.Delete, reinstall, clear cache, restart phone, reset phone settings etc.I ...
Plan Premium Country Irelans Device (Samsungs9,) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue App keeps crashing, I've tried everything w...
Spotify Legend
1852 Views
3 replies
1 likes
