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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196197 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196197 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537994 Views

78 replies

3 likes

  • 537994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444103 Views

565 replies

37 likes

Account
Free
  • 444103 Views
  • 565 replies
  • 37 likes

Superuser Contribution Artist profile photo is shifted to the left.

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 梁  PremiumDevice(Mi A3)Operating System(Android 10)

Newbie

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 🥺     Premium Device (Mi A3) Ope...

Elena

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android mobile not connecting to iphone

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android device cannot connect to the iphone over 4g. It ev...

Visitor

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android...

Elena

Moderator

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t play similar songs

PlanPremiumCountryUSDeviceRedmi Note 9SOperating SystemMIUI 11 (Android) My Question or IssueCan’t play similar songs when the selected song end.

Regular

Plan Premium Country US Device Redmi Note 9S Operating System MIUI 11 (Android)   My Question or Issue Can’t play similar songs when the selected song end.

Elena

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads playing

PlanPremiumCountryAustriaDeviceHuawei P40 ProOperating SystemAndroid My Question or Issue Hi guys. So, I have a Premium subscription to the Spotify service and just today I found that the Podcast called "creeps mcpasta creepypasta radio" has Ads play...

Visitor

Plan Premium Country Austria Device Huawei P40 Pro Operating System Android   My Question or Issue   Hi guys.    So, I have a Premium subscription to the Spotify serv...

Elena

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing static only when headphones AREN'T connected

PlanFreeCountryUnited States of AmericaDeviceLG AristoOperating SystemAndroid My Question or IssueThe issue is only on Spotify, every other app's audio works perfectly. I already tried uninstalling the app and reinstalling as well as restarting my ph...

Visitor

Plan Free Country United States of America Device LG Aristo Operating System Android   My Question or Issue The issue is only on Spotify, every other app's audio works perfectly. I alr...

Elena

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution [ Note 9 ] The list of who listen a song don't load

PlanFamily Premium CountryRomania DeviceSamsung Note 9 Operating SystemAndroid 10 My Question or IssueAt family mix when i want to see who had listen a song, the list dont load. All I got is what can be seen in screenshot.

Visitor

Plan Family Premium   Country Romania    Device Samsung Note 9   Operating System Android 10   My Question or Issue At family mix when i want to see who had list...

Katerina

Spotify Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug Report] Sound Level Decreasing

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9 (pie) About two weeks ago I noticed that when listening to a podcast the volume would be very low. I keep it all the way up when listening in the car, so that was odd. At first I thought i...

Casual Listener

Plan Premium Country US Device LG Stylo 4 Operating System Android 9 (pie)   About two weeks ago I noticed that when listening to a podcast the volume would be very low.  I keep...

Elena

Moderator

522 Views

1 replies

0 likes

Android 9-Pie
LG Stylo 4
  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song-Radio Bug: Repeat- and Shuffle-Button doesn't work. Also no option to Download whole list.

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHello Spotify-Community,I would like to report a bug in Song-Radio (I don't know under which listed category, I can do that):It started when I heard a Song in...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android   My Question or Issue Hello Spotify-Community, I would like to report a bug in Song-Radio (I don't know...

Elena

Moderator

903 Views

1 replies

0 likes

Bugs issues
suggestions
  • 903 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't follow anymore / followings stuck at 1168

PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueHello,I can't follow artists anymore...When I click follow it says I'm "following now".After close / open Spotify again, I'm not following the exact same artist a...

Regular

Plan Premium Country Germany Device Huawei P30 Operating System Android 10     My Question or Issue Hello, I can't follow artists anymore... When I click follow it says I'm "fo...

Elena

Moderator

1421 Views

10 replies

0 likes

  • 1421 Views
  • 10 replies
  • 0 likes

Superuser Contribution Every other song doesn't have sound

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no soundPlanFree/PremiumCountryUnited StatesDevice My Question or Issue

Newbie

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no sound Plan Free/Premium Country United States Device     My Ques...

Elena

Moderator

414 Views

1 replies

1 likes

  • 414 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts glitching.. Unable to listen

Plan Premium Country USA DeviceLG Stylo 4 Operating SystemAndroid 8.1.0 My Question or IssueMusic plays fine but I am unable to play any podcasts without them glitching out. I have restarted my phone and reinstalled the app but it didn't help.

Casual Listener

Plan Premium   Country USA   Device LG Stylo 4   Operating System Android 8.1.0   My Question or Issue Music plays fine but I am unable to play any podcasts withou...

Elena

Moderator

1682 Views

10 replies

1 likes

  • 1682 Views
  • 10 replies
  • 1 likes

Superuser Contribution music plays loudly after bluetooth disconnects from car

Plan: PremumFree/PremiumCountry:USA Device: Samsung Galaxy S10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have seen other posts about this dating back at le...

Visitor

Plan: Premum Free/Premium Country:USA   Device: Samsung Galaxy S10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Android (iOS 10, Android Oreo, Windows ...

Elena

Moderator

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics arent showing in any songs even though my region supports them

PlanPremiumCountryParaguayDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueThe lyrics aren't showing for any song that I search for.Recently I found out that lyrics were added to Spotify as a new feature last month in my region. ...

Visitor

Plan Premium Country Paraguay Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue The lyrics aren't showing for any song that I search for. Recently I found ou...

Alex

Spotify Legend

1404 Views

2 replies

1 likes

Android
lyrics
  • 1404 Views
  • 2 replies
  • 1 likes

Superuser Contribution Song currently playing not marked green?

PlanPremiumCountrySwedenDeviceHuawei P30 pro My Question or IssueMost of the time when I'm playing music the currently playing song is marked green in the list. But sometimes it isn't. Is this per design or a bug? I wish it was always marked green.

Regular

Plan Premium Country Sweden Device Huawei P30 pro  My Question or Issue Most of the time when I'm playing music the currently playing song is marked green in the list. But sometimes it is...

magnusthome

Regular

1262 Views

4 replies

0 likes

  • 1262 Views
  • 4 replies
  • 0 likes

Superuser Contribution Shuffel trotz Premium

PlanPremiumCountryGermanyDeviceAdroidOperating SystemAndroid oreo My Question or IssueSeit dem Update shuffelt spotify ausschließlich! Sowohl in playlists als auch in Alben. Der shuffel-modus wird mir nicht angezeigt, kann also nicht über das icon de...

Visitor

Plan Premium Country Germany Device Adroid Operating System Android oreo   My Question or Issue Seit dem Update shuffelt spotify ausschließlich! Sowohl in playlists als auch in Alben. ...

Elena

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] settings different for same Spotify version.

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Atoto android headunit A6 standardOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 6My Question or IssueThe settings are different on my android phone from th...

Visitor

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Atoto android headunit A6 standard Operating System (iOS 10, Android Oreo, Windows 10,etc.) An...

Mario

Spotify Legend

917 Views

1 replies

0 likes

Android 6.0
Android Headunit
Carview
  • 917 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has buzzing noise on speaker on LG Android

I have an LG Stylo 3, specifically a model LGL84VL, with operating system Android 7.0. I have spotify premium.Recently, as of this week, my spotify has a buzzing sound every other song played that can be best described as the buzzing that happens whe...

Newbie

I have an LG Stylo 3, specifically a model LGL84VL, with operating system Android 7.0. I have spotify premium. Recently, as of this week, my spotify has a buzzing sound every other song played that ...

Elena

Moderator

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify downloading songs stop current stream from playing

PlanPremiumCountryFranceDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueWhen I launch the app while connected on WiFi (or connect to WiFi while using the app) streaming of the current played song often stop and/or trying to na...

Casual Listener

Plan Premium Country France Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue When I launch the app while connected on WiFi (or connect to WiFi while u...

Mario

Spotify Legend

875 Views

1 replies

0 likes

connection
  • 875 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs gone once again

I've had problems with spotify liked/saved songs for a month. I've clean reinstalled the app multiple times, and each time when the update was available. Still, it's not working as it should. Before update it crashed when I opened 'liked', now it loa...

Regular

I've had problems with spotify liked/saved songs for a month. I've clean reinstalled the app multiple times, and each time when the update was available. Still, it's not working as it should. Before ...

Elena

Moderator

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song quality and volume changes every time I select a track, use manual skip, or the skip button.

So the track volume and quality keeps going back and forth between normal and a lesser, quieter version. It changes each time I interact with a track, but will not fluctuate if I let it autoplay. I've tried turning off/changing normalize, the stream ...

Newbie

So the track volume and quality keeps going back and forth between normal and a lesser, quieter version. It changes each time I interact with a track, but will not fluctuate if I let it autoplay. I'v...

Mario

Spotify Legend

799 Views

2 replies

0 likes

  • 799 Views
  • 2 replies
  • 0 likes